Axis M3113-R User Manual

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USER MANUAL

AXIS M3113-R Network Camera

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About this document

This manual is intended for administrato rs and users of the AXIS M3113-R Network Came ra, and is applicable to ﬁrmware 5.40 and later. It inclu des instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneﬁcial, for developing shell scripts and applications. Laterversionsofthisdocumentwill be posted to the Axis website, as requ ired. See also the product’s online help, availa ble via the web-based interface.

Liability

Every care has been taken in the preparation of this manual. Please inform your local Axis ofﬁce of any inaccuracies or omissions. Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. Axis Communicat ions AB makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and ﬁtness for a particular purpose. Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing, performance or use of this material. This product is only to be used for its intended purpose.

Intellectual Property Rights

Axis AB has intellectual property rights relating to technology embodied in the product described in this document. In particular, and without limitation, these intellectual property rights may include one or more of the patents listed at http://www.axis.com/patent.htm and one or more additional patents or pending patent applications in the US and other countries.

This product contains licensed third-party software. See the menu item “About” in the product’s user interface for more information.

This product contains source code copyright Apple Computer, Inc.,underthetermsofApplePublicSourceLicense2.0(see http://www.opensource.apple.com/apsl). The source code is available from http://developer.apple.com/darwin/pro jects/ bonjour/

Equipment Modiﬁcations

This equipment must be installed and used in strict accordance with the instructions given in the user documentation. This equipment contains no user-serviceable components. Una uthorized equipment changes or modiﬁcations will invalidate all applicable regulatory certiﬁcations and approvals.

Trademark Acknowledgments

Apple, Boa, Bonjour, Ethernet, Internet Explorer, Linux, Microso Mozilla, Real, SMPTE, QuickTime, UNIX, Windows, Windows Vista and WWW are registered trademarks of the respective holders. Java and all Java-based trademarks and logos are trademarks or registe trademarks of Oracle and/or its afﬁliates. UPnP mark of the UPnP

Implementers Corporation.

is a certiﬁcation

ft,

red

Support

Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries throu ensure a rapid response. If you are connected to the Internet, you can:

• download user documentation and software updates

• ﬁnd answers to resolved problems in the FAQ database. Search

by product, category, or phrase

• report problems to Axis support staff by lo gging in to your private

support area

• chat with Axis support staff (selected countries only)

gh the appropriate channels to

• visit Axis Support at www.axis.com/techsup/

Electromagnetic Compatibility (EMC)

This equipment has been designed and tested to fulﬁll applicable standards for:

• Radio frequency emiss

instructions and used in its intended environment.

• Immunity t o electrical and electromagnetic phen omena when

installed accor environment.

ion when installed according to the

ding to the instructions and used in its intended

USA

Depending on the characteristics of the electrical environment, using shielded cables (STP) may be appropriate, in which case the following is applicable: This equipment has been tested using s hie lded cables (STP) and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. The se limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may caus e harmful interference to radio communications. However, there is no guarantee that interference will no t occur in a particular installation. If this equipme nt does cause harm fu l interference to radio or television reception , which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help

Canada

This Class B digital apparatus complies with Canadian ICES-003.

Europe

This digital equipment fulﬁlls the requirements for RF emission

according to the Class B limit of EN 55022. This product fulﬁlls the requirements for immunity according to

EN 61000-6-1 residential, commercial and light-industry environments. This product fulﬁlls the requirements for immunity according to

EN 61000-6-2 industrial environments. This product fulﬁlls the requirements for immunity according to

EN 55024 ofﬁce and commercial environments.

Australia/New Zealand

This digital equipment fulﬁlls the requirements for RF emission according to the Class B limit of AS/NZS CISPR 22.

Korea Japan

この装置は、クラスB 情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。取扱説明書に従って正しい取り扱いをして下さい。

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Table of Contents

Hardwareoverview .......................................... 4

Connectors .................................................... 4

LEDindicators .................................................. 5

Accessingtheproduct ....................................... 6

Accessfromabrowser ........................................... 6

AccessfromtheInternet .......................................... 7

Settherootpassword ............................................ 7

TheLiveViewpage .............................................. 8

Mediastreams .............................................. 11

HowtostreamH.264 ............................................ 11

MJPEG ........................................................ 11

AXISMediaControl(AMC) ........................................ 11

Alternativemethodsofaccessingthevideostream .................... 12

Settinguptheproduct ....................................... 14

BasicSetup .................................................... 14

Video ..................................................... 15

VideoStream ................................................... 15

Stream Proﬁles ................................................. 16

CameraSettings ................................................ 17

ViewArea ..................................................... 17

Overlay ........................................................ 18

PrivacyMask ................................................... 18

Live View Conﬁg ............................................ 19

PTZ (Pan Tilt Zoom) ......................................... 21

PresetPositions ................................................. 21

GuardTour ..................................................... 21

Advanced ...................................................... 22

Detectors .................................................. 23

CameraTampering .............................................. 23

MotionDetection ............................................... 23

Applications . .............................................. 26

Events .................................................... 27

ConvertEventTypestoActionRules ................................ 28

SettingUpanActionRule ........................................ 28

Recipients ..................................................... 29

Schedules ...................................................... 29

Recurrences .................................................... 29

Recordings ................................................. 31

RecordingList .................................................. 31

Continuousrecording ............................................ 31

SystemOptions ............................................. 33

Security ....................................................... 33

Date&Time .................................................... 34

Network ....................................................... 35

Storage ....................................................... 39

Maintenance ................................................... 40

Support ....................................................... 40

Advanced ...................................................... 41

Resettofactorydefaultsettings ................................... 41

Troubleshooting ............................................ 42

Checking the ﬁrmware ........................................... 42

Upgrading the ﬁrmware .......................................... 42

Emergencyrecoveryprocedure ..................................... 42

Symptoms,possiblecausesandremedialactions ...................... 43

Technical Speciﬁcations ...................................... 47

Performanceconsiderations ....................................... 49

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Hardware overview

3 4

180° mark

Lens holder

Optic mount

Optic holder

Use screws here to mount camera to mounting surface

Control button

LED indicators

Network cable

Connectors

The Axis product is available in two variants with different connectors:

Network connector - RJ-45 Ethernet connector. Supports Power over Ethernet (PoE).

Network connector - D-coded M12 connector. Supports Power over Ethernet (PoE).

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Hardware overview

Caution

Due to local regulations or the environmental and electrical conditions in which the product is to be used, a shielded network cable (STP) may be appropriate or required. Any network cables that are routed in outdoor environments or similar shall be shielded (STP) and intended for their speciﬁc use. Make sure that the network switch is properly grounded. See Electromagnetic Compatibility (EMC) for regulatory requirements.

Control button - The control button is used for:

• ConnectingtoanAXISVideoHostingSystemservice.Seepage 35. To connect, press and hold the button for about 1 second until the Status LED ﬂashes green.

• ConnectingtoAXISInternetDynamicDNSService. Seepage 36. To connect, press and hold the button for about 3 seconds.

• Resetting the product to factory default settings. See page 41.

LED indicators

LED

Network

Status

Power

Note

Color

Green

Amber

Unlit No network connection.

Green Steady green for normal operation.

Amber

Red

Green

Amber

• The Status LED can be conﬁgured to be unlit during normal operation. To conﬁgure, go to Setup > System Options >LED. See the online help for mo re inform

• The Status LED can be conﬁgured to ﬂash while an event is active.

• The Status LED can be conﬁgured to ﬂash for identifying the unit. This can be done under Setup > System Options >

Maintenance.

Indication

Steady for connection to a 100 MBit/s network. Flashes for network activity.

Steady for connection to a 10 MBit/s network. Flashes for network activity.

Steady during startup and when restoring settings.

Slow ﬂash for failed upgrade.

Normal operation.

Flashes green/amber during ﬁrmware upgrade.

ation.

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Accessing the product

To install the Axis product, refer to the Installation Guide supplied with the product.

The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Speciﬁcations, on page 47.

Note

• To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.

• QuickTime

• If your computer restricts the use of additional software components, the product can be conﬁgured to use a Java applet for viewing Motion JPEG.

• The Axis product includes one (1) H.264 decoder license for viewing video streams. The license is automatica lly installed with AMC. The administrator can disable the installation of the decoders, to prevent installation of unlicensed copies.

Access from a browser

1. Start a browser (Internet Explorer, Firefox, Safari).

is also supported for viewing H.264 streams.

2. Enter the IP address or host name of the Axis product in the browser’s Location/Address ﬁeld. To access the product from a Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list.

If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For more information on how to discover and assign an IP address, refer to the Installation Guide.

3. Enter your user name and password. If this is the ﬁrst time the product is accessed, the root password must ﬁrst be conﬁgured; for instructions see Set the root password, on page 7 .

4. The product’s Live View page appears in your browser.

Note

The layout of the Live View page may have been customized to meet speciﬁc requirements. Consequently, some of the examples and functions featured here may differ from those displayed in your

own Live View page.

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Accessing the product

Access from the Internet

Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must conﬁgure your network router to allow incoming data trafﬁc to the product. To do this, enable the NAT-traversal fea ture, wh ich will attempt to automatically conﬁgure the router to allow access to the product. This is enabled

Network > TCP/IP Advanced.

For more information, please see NAT traversal (port mapping) for IPv4, on page 37.SeealsoAXISInternetDynamicDNSServiceat www.axiscam.net For Technical notes on this and other topics, visit the Axis Support web at www.axis.com\techsup

from Setup > System Options >

Set the root password

To gain access to the Axis product, you must set the password for the default administrator user root. This is done in the Conﬁgure Root Password dialog, which appears when the product is accessed for the ﬁrst time.

To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certiﬁcate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt trafﬁc between web browsers and servers. The HTTPS certiﬁcate ensures encrypted exchange of information.

To set the password via a standard HTTP connection, enter it directly in the ﬁrst dialog.

To set the password via an encrypted HTTPS connection, follow these steps:

1. Click Create self-signed certiﬁcate.

2. Provide the requested information and click OK.Thecertiﬁcate is created and the password can now be set securely. All trafﬁc to and from the product is encrypted from this point on.

3. Enter a password and then re-enter to conﬁrm the spelling. Click OK. The password has now been conﬁgured.

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Accessing the product

Note

• The default administrator user name root is permanent and cannot be deleted.

• If the password for root is lost, the product must be reset to the factory default settings. See Reset to factory default settings, on page 41.

Set Power Line Frequency

Power line frequency is set the ﬁrst time the Axis product is accessed and can only be changed from Plain Conﬁg or by resetting the product to factory default.

Select the power line frequency (50 Hz or 60 Hz) used at the location of the Axis product. Selecting the wrong frequency may cause image ﬂickeriftheproductisusedinﬂuorescent light environments.

When using 50 Hz, the maximum frame rate is limited to 25 fps.

Note

Power line frequency is different in different geographic regions. In the Americas, 60 Hz is usually used; most other parts of the w orld use 50 Hz. Local variatio n s may apply, always check with the local authorities.

The Live View page

If the Axis product has been customized to meet speciﬁc requirements, not all the items described below will appear in the Live View page. The following provides an

Controls on the Live View page

Click View size to scale the image down to 800 pixels wide or to full scale. Only available in MJPEG.

The Stream Proﬁle drop-down list allows yo u to select a customized or pre-programmed stream proﬁle. S tream proﬁles are conﬁgured under Video > Stream Proﬁles.SeeStream Proﬁles, on page 16.

overview of each available button.

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Accessing the product

The Manual Trigger button can trigger an event directly from the Live View page. The button is conﬁgured under Live View Conﬁg > Action Buttons.

Click Snapshot to save a snapshot of the video image. Right-click the video image to save it in JPEG format on your computer. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available. Enable this button from Live View Conﬁg > Action Buttons.

AXIS Media Control viewer toolbar

The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC), on page 11 for more information. The toolbar displays the following buttons:

The Play button connects to the Axis product and starts playing a media stream.

The Stop button stops the media stream.

The Snapshot button takes a snapshot of the video image. The location where the image is saved can be speciﬁed in the AMC Control Panel.

Click the View Full Screen button and the video image will ﬁll the entire screen. Press ESC (Escape) on the computer keyboard to cancel full screen view.

The Record button is used to record the current video stream. The location where the recording is saved can be speciﬁed in the AMC Control Panel.

PTZ Controls

The Live View page also displays Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/disable controls for speciﬁed users under System Options > Security > Users.

Note

These contro ls are available if digital PTZ is enabled in the selected

Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer.

Click the Center mode button and click in the image to center the camera view on that position. The center mode button could also be used to zoom in on a speciﬁcarea. Clicki theareatobemagniﬁed. To zoom out, rotate the mouse wheel.

Click t he Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-deﬁned buttons can also appear in

Select a PTZ preset position to steer the camera view to the saved position. See Preset Positions, on page 21.

view area, see View Area, on page 17.

n the image and drag to draw a rectangle surrounding

the Control panel. See Controls, on page 22.

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Accessing the product

Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position.

Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position.

The PTZ controls can be disabled under PTZ > Advanced > Controls,seeControls, on page 22.

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Media streams

The Axis product provides several video stream formats. Your requirements and the properties of your network w ill determine the type you use.

The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream proﬁles. Other applications and clients can access video streams directly, w ithout going via the Live View page.

How to stream H.264

The video compression standard H.264 makes good use of bandwidth, and can provide high quality video streams at less than 1 Mbit/s.

Deciding which combination of protocols and methods to use depends on your viewing requirements, and on the properties of your network. The available options in AXIS Media Control are:

Unicast RTP

RTP over RTSP

RTP over RTSP over HTTP

Multicast RTP

AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the opti

Note

H.264 is licensed technology. The Axis product includes one H.264 viewing client license. Installing additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller.

This unicast method (RTP over UDP) is used for live unicast video , especially when it is important to always have an up-to-date video stream, even if some images are dropped.

This unicast method (RTP tunneled over RTSP) is useful as it is relatively simple to conﬁgure ﬁrewallstoallowRTSPtrafﬁc.

This unicast method can be used to traverse ﬁrewalls. Firewalls are commonly conﬁgured to allow the HTTP protocol, thus allowing RTP to be tunneled.

This method (RTP over UDP) should be used for live multicast video. The video stream is al up-to-date, even if some images are dropped. Multicasting provides the most efﬁcient usage of bandwidth when there are large numbers of clients viewing simultaneously. A multicast cannot however, pass a network ro router is conﬁgured to allow this. It is not possible to multicast over the Internet, for example. Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections.

ons disabled, to suit speciﬁc requirements.

Unicasting is used for video-on-demand transmission so that there is no video trafﬁc on the network until a client connects and requests the stream. Note that there are a maximum of 20 simultaneous unicast connections.

ways

uter unless the

MJPEG

This format uses s to create a stream that shows constantly updated motion.

The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image qualityandaccesstoeveryimage contained in the stream. The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS

ontrol in Internet Explorer in Windows.

Media C

tandard JPEG still images for the video stream. These images are then displayedandupdatedataratesufﬁcient

AXIS Media Control (AMC)

AXIS Media Control (AMC) in Internet Explorer in Windows is the recommended method of accessing live video from the Axis product.

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Media streams

TheAMCControlPanelcanbeusedtoconﬁgure various video settings. Please see the AXIS Media Control User’s Manual for more information.

The AMC Control Panel is automatically installed on ﬁrst use, after which it can be conﬁgured. Open the AMC Control Panel from:

• Windows Control Panel (from the Start menu)

• Alternatively, right-click the video image in Internet Explorer and click Settings.

Alternative methods of accessing the video stream

You c an also access video and images from the Axis product in the following ways:

• Motion JPEG server push (if supported by the client, Firefox, for example). This option maintains an open HTTP connection to the browser and sends data as and when required, for as long as required.

• Still JPEG images in a browser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi

• Windows Media Player. This requires AXIS Media Control and the H.264 decoder to be installed. The following paths can be used:

- Unicast via RTP: axrtpu://<ip>/axis-media/media.amp

- Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp

- Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

• QuickTime

. The following paths can be used:

- rtsp://<ip>/axis-media/media.amp

- rtsp://<ip>/axis-media/media.3gp

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Media streams

Note

• <ip>= IP addess

• The Axis product supports QuickTime 6 .5.1 and later.

• QuickTime adds latency to the video stream.

• It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

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Setting up the product

The Axis product can be conﬁgured by users with adminis t rator or operator rights. Click Setup in the top right-hand corner of theLiveViewpage.

• Administrators have unrestricted access to all settings.

• Operators have access to all settings except System Options

See also the online help

Basic Setup

Basic Setup provides shortcuts to the settings thatshouldbemadebeforeusingtheAxisproduct:

1. Users. See page 33.

2. TCP/IP. See page 35.

3. Date & Time. See page 34.

4. Video Stream. See page 15.

The Basic Setup menu can be disabled from System Options > Security > Users.

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Video

It is possible to conﬁgure the following video features in your Axis product:

• Video stream. See page 15.

•Streamproﬁles. See page 16.

• Camera settings. See page 17.

•Viewarea.Seepage 17.

• Overlay image. See page 18.

•Privacymask.Seepage 18.

Video Stream

You can deﬁne the following video stream settings from Video > Video Stream:

•Image.Seepage 16.

• H.264. See page 16.

•MJPEG.Seepage 16.

Pixel Coun

ter

el counter shows the number of pixels in an area of the image. The pixel counter is useful in situations where there is a

The pix requirement that the image is a certain size, for example in face recognition.

The pixel counter can be accessed from:

• Video > Video Stream.UnderPreview,clickOpen and select the Show pixel counter option to enable the rectangle in the image. Use the mouse to move and resize the rectangle, or enter the number of pixels in the Width and Height ﬁelds and click Apply.

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Video

• The Li ve View page in Internet Explorer in Windows. Right-click in the image and select Pixel counter.Usethemouse to move and resize the rectangle.

Image

You can modify the image resolution and compression, and rotate the image from the Image tab (Video > Video Stream).

The image can also be mirrored from the Image tab.

Setting the compression level affects the image quality and bandwidth; the lower the compression, the higher the image quality with higher bandwidth requirements.

To avoid bandwidth problem s on the network, you can limit the frame rate allowed to each viewer. The maximum frame rate ca n be set to Unlimited, or you can limit the frame rate to a value.

An image or text can be superimposed over the image as overlay. See Overlay, on page 18.

Save your settings before they can take effect.

H.264

H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality v ideo streams at low bit rates. An H.264 video stream consists of different types of frames such as I-frames, P-frames and B-frames. An I-frame is a complete image whereas P-frames and B-frames o nly contain the differences from p revious/future frames.

The GOV length is the number of frames between two consecutive I-frames. Increasing the GOV length may save considerably on bandwidth requirements in some cases, but may also have an adverse affect on image quality.

ThebitratecanbesetasVariable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR adjusts the bit rate according to the image complexity, using up more bandwidth for increased activity in the image, and less for lower image activity. CBR allows you to set a ﬁxed Target bit rate that consumes a predictable amount of bandwidth. As the bit rate wou image activity, but in this case cannot, frame rate and image quality are affected negatively. To partly compensate for this, it is possible to prioritize either frame rate or image quality. Not setting a priority means that frame rate and image quality are equally affected. You must save your settings before they can take effect.

The current bit rate can be set to appear as text overlay. To do this, selec Settings and enter the modiﬁer#b in the ﬁeld.

ttheInclude text check box option under Overlay

ld usually need to increase for increased

MJPEG

Sometimes the image size is large due to low light or complex scenery. Adjusting the maximum frame size helps to control the bandwidth and storage used by the Motion J provides consistently good image quality at the expense of increased bandwidth and storage usage in low light. Limiting the frame size optimizes bandwidth and storage usage, but may give poor image quality. To prevent increased bandwidth and storage usage, the maximum frame size should be set

PEG video stream in these situations. Setting the frame size to the Default setting

to an optimal value.

Stream Proﬁles

There are four pre-programmed stream proﬁles available for quick set up. The settings for these can be adjusted. New customized proﬁles can also be created. Each proﬁle has a descriptive name, indicating its purpose.

•Thestreamproﬁles can be accessed from the Stream proﬁle drop-down list in the Live View page.

• To ad d, copy, modify, and remove s tream proﬁles go to Video > Stream Proﬁles.

• To select the default stream proﬁle go to Live View Conﬁg > Stream Proﬁle and choose the proﬁle from the drop-down list.

For more information see the online help

on this page.

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Video

Camera Settings

The Video > Camera Settings page provides access to ad vanced image settings for the Axis product.

Image Appearance

Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation. The value 0 gives a black and white image.

The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image.

Increasing the Sharpness can increase bandwidth usage. A sharper image might increase image noise especially in low light conditions. A lower setting reduces image noise, but the whole image will appear less sharp.

The Contrast changes the relative difference be tween lig ht and dark. It can be adjusted using the slidebar.

White balance

White balance is used to make colors in the image appear the same regardless of the color temperature of the lig ht source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light

source f rom the drop-down list. For a description of each available setting, see the online he lp

Wide Dynamic Range (Dynamic Contrast)

Wide dynamic range (Dynamic Contrast) can improve the exposure when there is a considerable contrast between light and dark areas in the image. In intense backlight conditions, enable WDR. Disable WDR In low light conditions for optimal exposure.

Note

This setting is only pos sible when using automatic exposure control.

Exposure Settings

Conﬁgure the exposure settings to suit the image q uality requirements in relation to lighting, frame rate and bandwidth considerations.

Exposure value - Click in the bar to ﬁne-tune the exposure.

Enable Backlight compensation - Enable this option if

the image to appear too dark.

Exposure zones - This settings determines which part of the image is used to calculate the exposure. For most situations, the Auto setting can be used. For particular requirement, select a predeﬁned area.

Exposure priority - When Motion is prioritized and maximum Shutter time is set to a small value, motion blur in the image is minimized. This can be useful an increase in image noise , especially in low light situations. When Low noise is prioritized and Gain is set to a small value, image noise is minimized. The ﬁle size is reduced, which can be useful if storage space or bandwidth is limited. However, prioritizing low noise may result in a very

for recognition of moving objects such as people and vehicles. However, prioritizing motion may cause

dark image, especially in low light situations.

a bright spot of light, for example a light bulb, causes other areas in

View Area

Aviewarea stream and PTZ setti ngs.

To enable a view area, go to Video > Camera Settings and select Enable View Area.

When s etting up a view area it is recommended that the video stream resolution is the same size as or smaller than the view area size. Setting the video stream resolution larger than the view area size implies digitally scaled up video after sensor capture, requiring more bandwidth without adding image information.

is a cropped part of the full view. The view area is treated as a video source in Live View and has its own video

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Video

To conﬁgure the view area:

1. Go to Video > View Area.

2. Select an Aspect ratio and a Video stream resolution.

3. A new view area covers the whole image. Usethemousetomoveandresizetheviewarea.

4. Select Enable PTZ to enable digital PTZ for the view area.

5. Click Save to save the settings.

To modify the view area, modify the settings as required. Click Save.

Tip:

• The PTZ functionality is useful during installation of the Axis product. Use a view area to crop out a speciﬁcpartof the full view.

Overlay

Overlays can be used to provide extra information and are superimposed over the video image. With overlay text it is possible to include date and time or view the current bit rate as overlay text.

To include the current bit rate as overlay text go to Video > Video Stream > Overlay Settings, select the Include text check box

option, and enter the overlay code in the ﬁeld. See the online help

for s upported formats.

Overlay image

An overlay image can be used to provide extra information, or to mask a part of the video image.

To use your own image, such as a logo, ﬁrstuploadtheimagetotheAxisproduct.GotoVideo > Overlay Image, click Browse to locate the ﬁle and then click Upload.TheﬁlecanthenbeselectedfromtheUseoverlayimagedrop-down list.

To place an overlay image at speciﬁc coordinates, go to Video > Video Stream and select the Include overlay image at coordinates check box option and enter the X and Y coordinates.

For more information see the online help

Privacy Mask

A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® A

The Privacy Mas if they are enabled.

You can add a new mask, re-size the mask with the mouse,chooseacolorforthemask,andgivethemaskaname.

For more information, see the online help

kList(Video > Privacy Mask) shows all the masks that are currently conﬁgured in the Axis product and indicates

pplication Programming Interface (API).

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AXIS M3113-R N etwork Camera

Live View Conﬁg

You can customize the Live View page and alter it to suit your requirements. It is possible to deﬁne the following features of theLiveViewpage.

•StreamProﬁle. See page 16.

• Default Viewer for Browser. See page 19.

• Viewer Settings. See page 20.

• Action Buttons. These are the buttons described in Controls on the Live View page, on page 8 .

•UserDeﬁned Links. See page 20.

Default viewer for browsers

From Live View Conﬁg > Default Viewer select the default method for viewing video images in your browser. The product attempts to show the video images in the selected video format and viewer. If this is not possible, the product overrides the settings and selects the best available combination.

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AXIS M3113-R N etwork Camera

Live View Conﬁg

Browser Viewer Description

Windows Internet Explorer

Other browsers

For more information, please see the online help .

AMC

QuickTime

Java applet

Still image Displays still images only. Click the Refresh button in your browser to view a

Server Push

QuickTime

Java applet

Still image Displays still images only. Click the Refresh button in your browser to view a

Recommended viewer in Internet Explorer (H.264/Motion JPEG)

H.264

A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client:

• JVM (J2SE) 1.4.2 or higher

• JRE (J2SE) 5.0 or higher

new image

Recommended viewer for other browsers (Motion JPEG).

H.264

A slower imaging a lternative to Server Push (Motion JPEG only).

new image

Viewer Settings

Options for the viewer are conﬁgured under Live View Conﬁg > Viewer Settings.

•TheShow viewer toolbar option will display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser.

• H.264 d ecoder installation. The administrator can disable installation of the H.264 decoder included with AXIS Media Control. This is used to prevent installation of unlicensed copies. Further decoder licenses can be purchased from your Axis reseller.

•SelectShow crosshair in PTZ joystick mode to enable a cross that will indicate the center of the image in PTZ joystick mode.

•SelectUse PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the PTZ control panel.

• You can enable recording from the Live View page. The recordings are saved to the location speciﬁed in the AMC Control Panel. See AXIS Media Control (AMC), on page 11.

User Deﬁned Links

To display user-deﬁned links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When deﬁning a web link do not remove the 'http://' from the URL address. Custom links can be used to run scripts or activate external devices connected to the product, or they can link to a web page. Custom links deﬁned as cgi links will run the script in the background, in a hidden frame. Deﬁning the link as a web link will open the link in a new window.

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AXIS M3113-R N etwork Camera

PTZ (Pan Tilt Zoom)

The PTZ menu is available if digital PTZ ( pan, tilt and zoom) is enabled in the selected view area. For more information on view areas, see View Area, on page 17.

Preset Positions

A preset position is a predeﬁned view that can be used to quickly steer the camera to a speciﬁc location. Preset positions can be accessed in several ways:

• By selecting the preset from the Preset positions drop-down list in the Live View Page.

• When setting up action rules. See page 27.

• When setting up Guard Tour. See page 21.

To add a preset position:

1. Go to PTZ > Preset Positions.

2. Use the pan, tilt and zoom controls to steer the camera view to the desired position.

3. Enter a descriptive name in the Current position ﬁeld.

The product can be conﬁgured to return to the Home position when the PTZ functionality has been inactive for a speciﬁed length of time. Enter the length of time in the ﬁeld and click Save. Set the time to zero to prevent the product from automatically returning to the Home position.

To include the preset position name in the overlay text, go to Video,selectInclude overlay text and enter the modiﬁer #P in the ﬁeld.

For more information about modiﬁers, see File Naming & Date/Time Forma

ts in the online help

Guard To

A guard tour di splays the video st re am from different preset positions, one-by-one, in a predetermined order or at random and for conﬁgurable time periods. The enabled guard tour will keep running after the user has logged off or closed the browser.

Toaddaguardtour:

1. Go to PTZ>GuardTourand click Add.

2. Enter a descriptive name.

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AXIS M3113-R Network Camera

PTZ (Pan Tilt Zoom)

3. Specify the pause length between runs.

4. Select an available preset position and click Apply.

6. Specify the View Time in seconds or minutes.

7. Specify the View order or select the Random view order check box option.

8. Click Save.

To modify or remove guard tours, go to PTZ>GuardTour, select the guard tour in the Guard Tour List and click Modify/Remove.

For more information see the online help

Note

The pause between guard tour runs must be set to at least 10 minutes.

Advanced

Controls

Panel Shortcut Command Buttons can be conﬁgured to provide direct access to commands issued via the VAPIX® Application Programming Interface. The buttons will be displayed in the PTZ control panel, which is available in the Live View page through the Ctrl panel button, see page 9 .

Note

Disabling PTZ controls will not affect preset positions. For example, if the tilt control is disabled, the product can still move to preset positions that require a tilt movement.

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AXIS M3113-R Network Camera

Detectors

Camera Tampering

Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up.

To conﬁgure tampering:

1. Go to Detectors > Camera Tampering.

2. Set the Minimum duration, that is, the time that must elapse before an alarm is generated. This can help prevent false alarms for known conditions that affect the image.

3. Select Alarm for dark images if an alarm should be generated if lights are dimmed or turned off, or if the lens is sprayed, covered, or rendered severely out of focus.

4. Click Save.

To conﬁgure the product to send an alarm when tampering occurs:

1. Go to Events > Action Rules.

2. Click Add to set up a new action rule.

3. Enter a Name for the action rule.

4. Under Condition,selectDetectors from the Trigger list.

5. Select Tampering from the l ist of detectors.

6. Optionally, select a schedule and set additional conditions.

7. Select the action. To send an email, select Send Notiﬁcation a

Note

The While the rule is active option under Duration cannot be used with camera tampering, since camera tampering does not have a duration and once it has been triggered it will not automatically return to its untriggered state.

For more information on actions rules, see Events, on page 27.

nd select a Recipient from the list of de ﬁned recipients.

Motion Detection

Motiondetectionisusedtogenerateanalarmwhenevermovementoccurs(orstops)intheview. Upto10IncludeandExclude windows can be conﬁgured:

• Include windows — target speciﬁc areas within the whole video image

• Exclude windows —deﬁne areas within an Include window that should be ignored (areas outside Include windows

re automatically ignored)

Once conﬁgured, motion detection windows appear in the list of Detec tors in Action rule setup. See S etting Up an Action Rule, on page 28.

Note

Using the motion detection feature may decrease the product’s overall performance.

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AXIS M3113-R Network Camera

Detectors

Set up motion detection

To set up a motion detection Include Window, follow these instructions:

1. Go to Detectors > Motion Detection.

2. Select the Conﬁgure Included Windows option and click New. Select the new window in the list of wind ows and enter adescriptivename.

3. Adjust the size (drag the bottom right-hand corner) and the position (click on the text at the top and drag to the desired position) of the active window (window with red frame).

4. Adjust the Object Size, History and Sensitivity proﬁle sliders (see Motion detection parameters for details). Any detected motion within an active window is indicated by red peaks in the Activity window.

5. Click Save.

To exclude parts of the include window, select the Conﬁgure Excluded Windows and position the exclude window within the include window.

To delete an include or exclude window, select the window in the list of windows and click Del.

Motion detection parameters

The parameters controlling motion detection

Parameter

Description

High level (100%)

Medium level (50%)

Object Size

Object s ize relative to window size.

Only very large objects trigger motion detection.

are described in the table below:

History

Object memory length.

An object that appears the window triggers motion detection for a long time before it is consi non-moving.

dered as

Sensitivity

Difference in luminance between background and object.

Ordinary colored objects on ordinary backgrounds trigger motion detection.

A large difference in luminance is required to trigger motion detection.

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AXIS M3113-R Network Camera

Detectors

Low level (0%)

Recommended values

Default values

Tips:

• To trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size.

• To avoid triggering on small objects, select a high object s ize .

• If no objects should appear in the Include Window, select a high history level. This will cause motion detection to trigger as long as the object is present in the window.

• To only detect ﬂashing light, select a low sensitivity. In other cases high sensitivity is recommended.

Even very small objects trigger motion detection.

5–15% 60–90% 75–95%

15% 90% 90%

An object that appears in the window triggers motion detection only for a very short time before it is considered as non-moving.

Only very bright objects on a dark background trigger motion detection.

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AXIS M3113-R Network Camera

Applications

Third party applications can be uploaded to and installed on the Axis product. For information about available applications, downloads, trials and licenses, go to www.axis.com/applications

To upload an application, go to Applications > Overview, click Browse to locate the ﬁle and then click Upload Package. Click on the uploaded application’s name to open the menu options Settings, License and About.Forconﬁguration instructions, please refer to the documentation provided with the application.

Most applications need a license to run. To install the license, select the License menu option. If the product is connected to the Internet, Automatic Installation appears in the web page. If the product is not connected to the Internet, go to www.axis.com/applications to acquire a License key. You will need a license code and the product’s serial number (found on the label and under System Options > Support > System Overview ) to receive a license key.

Installed Applications lists installed applications with information about the version and the vendor, the s tatus of the application (running or not running), and information about the license.

Use the Start and Stop buttons to start and stop the application.

To generate a log ﬁle for the application, select the application and click Log.

Note

It is recommended to run one application at a time. Avoid running applications when motion detection is active.

Page 27

AXIS M3113-R Network Camera

Events

The Axis product can be conﬁgured to perform actions when different events occur, for e xample, star t a rec ording when motion is detected. The set of conditions that deﬁnes how and when the action is triggered is called an Action Rule.

Available Action Rule triggers and conditions include:

• Applications — use installe d applications to trigger the rule, see Applications, on page 26.

• Detectors

- Motion Detection — trigger the rule when motion is detected, see Motion Detection, on page 23.

- Tampering — trigger the rule when tampering is detected, see Camera Tampering, on page 23.

• Hardware

- Network — trigger the rule if network connection is lost or restored.

• Input Signal

- Manual Trigger — trigger the rule using the Manual Trigger button in the Live View page, see Controls on the Live View page, on page 8 . This can for example be used to validate actions during product installation and conﬁguration.

• PTZ

• Storage

• System

• Time

- Moving — trigger the rule when the camera view moves due to a PTZ operation. This can for example be used as an additional condition to prevent an action rule triggered by motion detection to record video while the camera view moves due to a PTZ operation.

- Preset Reached —triggertherulewhenthecamerastopsatapresetposition. Thiscanbeforexamplebeused with the Send Images action to upload images from the preset position.

- Available — trigger the rule when the storage device is unmounted or removed. This can for example be used to send maintenance notiﬁcations.

- Full — trigger the rule when the overwritten to prevent the storage device from becoming full.

- Locked —triggertheruleifthestoragedeviceislocked(writeprotected).

- System Initializing — trigge r the rule when the product is being started. This can for example be used to send a notiﬁcation when the product restarts.

- Recurrence — trigger the rule periodically, see Recurrences, on page 29. This can for example be used to upload an image every 5 minutes.

- Use Schedule — trigger the rule according to the selected schedule, see Schedules, on page 29.

storage d evice is full. Under normal operation, the oldest recordings will be

Available actions

• PTZ Control

include:

- Preset Position — go to a preset position.

- Guard Tour — start a guard tour, see Guard Tour, on page 21.

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AXIS M3113-R Network Camera

Events

• Record Video — record video to a selected storage.

• Send Images —sendimagestoarecipient.

• Send Notiﬁcations —sendanotiﬁcation message to a recipient.

• Status LED — ﬂash the LED indicator. This can for examp le be used to validate triggers such as motion detection during product installation and conﬁguration.

Convert Event Types to Action Rules

If the Axis product is upgraded to ﬁrmware version 5.40 or later, it is recommended to convert Event Types to Action Rules.The legacy user Event Types in the camera will continue to work but will not be visible in the user interface of the camera. The Event Types need to be converted to Action rules to become visible in the user interface.

To convert Event Types to Action Rules go to Events > Action Rules and click Convert.

Caution

This is not recommended when using a VMS based on the old Event Management Syste m.

Setting Up an Action Rule

An action rule deﬁnes the conditions that must be met for the p roduct to perform an action, for example record video or send email notiﬁcations. If multiple conditions are deﬁned, all must be met to trigger the action.

The following example describes how to set up an action rule to record video to a network share if there is movement in the camera’s ﬁeld of view.

Set up motion detection and add a network share:

1. Go to Detectors > Motion Detection and conﬁgure a motion detection window, see page 24

2. Go to System Options > Storage and set up the network share, see page 39.

Set up the action rule:

1. Go to Events > Action Rules and click Add.

2. Select Enable rule and enter a descriptive name for the rule.

3. Select Detectors from the Trigger drop-down list.

4. Select Motion Detection from the drop-do wn list. Select the motion detection window to use.

5. Optionally, select a Schedule and Additional conditions,seebelow.

6. Under Actions, select Record Video from the Type drop-down list.

7. Select a Stream proﬁle and conﬁgure the Duration settings as described below.

8. Select Network Share from the Storage drop-down list.

To add additional criteria, select the Additional conditions option and add additional triggers. To prevent an action from being triggered repeatedly, a Wait at least time can be set. Enter the time in hours, minutes and seconds, during which the trigger should be ignored before the action rule can be activated again.

The recording Duration of some actions can be set to include time immediately before and after the event. Select Pre-trigger time and/or Post-trigger time and enter the number of seconds. When While the rule is active is enabled and the action is triggered again during the post-trigger time, the recording time will be extended with another post-trigger time period.

For more information, see the online help

Page 29

AXIS M3113-R Network Camera

Events

Recipients

Recipients receive media ﬁles and notiﬁcation messages. The following recipients are available:

Recipient Use with action

FTP

HTTP

Network Share Send Images

TCP Send Notiﬁcation

To add a recipient:

1. Go to Events > Recipients and click Add.

Send Images

Send Notiﬁcation

Send Images

Send Notiﬁcation

2. Enter a descriptive name

3. Select a recipient Type.

4. Enter the information needed for the recipient type.

5. Click Test to test the connection to the recipient.

6. Click OK.

Schedules

Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside ofﬁce hours. Use one of the predeﬁned schedules or create a new schedule as described below.

To create a new schedule:

1. Go to Events > Schedules and click Add.

2. Enter a descriptive name and the information needed for a daily, weekly, monthly or yearly schedule.

3. Click OK.

To use the schedule in an Action Rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page.

Recurrences

Recurrences are used to trigger Action Rules repeatedly, for example every 5 minutes or every hour.

To set up a recurrence:

1. Go to Events > Recurrences and click Add.

2. Enter a descriptive name and recurrence pattern.

3. Click OK.

To use the recurrence in an Action Rule, ﬁrst select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list.

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AXIS M3113-R Network Camera

Events

To modify or re move recurrences, select the recurrence in the Recurrences List and click Modify or Remove.

Page 31

AXIS M3113-R Network Camera

Recordings

TheAxisproductcanbeconﬁgured to record video continuously or according to an action rule:

• To start a continuous recording, see page 31.

• To set up action rules, see page 28.

• To access recordings, see Recording List, on page 31.

•Toconﬁgure camera controlled storage, see Storage, on page 39.

Recording List

Recorded videos are listed on the Recordings > List page. The list shows each recording’s start date and time, duration and the event that triggered the recording.

To play or download a recording, follow these steps:

1. Go to Recordings > List.

2. Use the ﬁlter to narrow the list of recordings. Enter the desired ﬁlter criteria and click Filter. Some ﬁlters may take a long time to complete.

3. Select the recording.

4. Click Play to play the recording, or click Download to download the recording.

Multiple recordings can be downloaded at the same time. Select the recordings and click Download. The downloaded ﬁle is a zip ﬁle containing a minimum of three ﬁles, of which the Matroska (mkv) ﬁles are the actual recordings. The recordings are time-stamped with the date and time they were downloaded (that is, not the date the

Note

To play recordings in Windows Media Player, AXIS Matroska File Splitter must be installed. AXIS Matroska File Splitter can be downloaded from www.axis.com/techsup/software

For detailed recording and video informa tion, select a recording and click Properties.

To remove a recording, select the recording and click Remove.

recordings were made).

Continuous recording

The Axis product can be conﬁgured to continuously save video to a storage device. See Storage, on page 39 for more information about s torage devices. To prevent the disk from becoming full, it is recommended to conﬁgure the disk to automatically remove old recordings see .

To start a continuous recording, follow these steps:

1. Go to Recordings > Continuous.

2. Select Enabled.

3. Select type of storage device from the Disk list.

4. Select a Stream proﬁle to use for continuous recordings.

5. Click Save to save and start the recording.

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AXIS M3113-R Network Camera

Recordings

Note

If a new stream proﬁle is selected while a recording is ongoing, the recording will be stopped and saved in the recording list and a new recording with the new stream proﬁle will start. All previous continuous recordings will remain in the recording list until they are removed manually or through automatic removal of old recordings.

Page 33

AXIS M3113-R Network Camera

System Options

Security

Users

User access control is enabled by default and can be conﬁgured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.

The user list displays authorized users and user groups (access levels):

Viewer - Access to the Live View page

Operator - Access to the Live View page and to all settings except System Options

Administrator - Unrestricted access to all settings; can add, modify and remove other users.

Under HTTP/RTSPPasswordSettings, select the type of password to allow. You may need to allow unencrypted passwords if there are viewing clients that do not support encryption, or if you upgraded the ﬁrmware and existing clients support encryption but need to log in again and be conﬁguredtousethisfunctionality.

Under User Settings, select the Enable anonymous viewer login option to allow anonymous users access to the Live View page.

Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls.

Deselect the Enable Basic Setup option to hide the Basic Setup menu. Basic Setup provides quick access to settings that should be made before using the Axis product.

ONVIF

ONVIF (Open Network Video Interface Forum) is a global interface standard that makes it easier for end users, integrators, consultants, and manufacturers to take advantage of the possibilities offered by network video technology. ONVIF enables interoper ablity between different vendor products, increased ﬂexibility, red

By creating a user you automaticall with the product. For more information see www.onvif.org

y enable ONVIF communication. Use the user name and password with all ONVIF communication

uced cost and future-proof systems.

IP Address Filter

IP address ﬁltering i s enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied acces

The administr

ator can add up to 256 IP address entries to the list (a single entry can contain multiple IP addresses).

s to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address ﬁltering.

HTTPS

The Axis product supports encrypted browsing using HTTPS. This is conﬁgured on the System Options > Security > HTTPS page.

A self-signed certiﬁcate can be used until a Certiﬁcate Authority-issued certiﬁcate has been obtained. Click Create self-signed certiﬁcate to install a self-signed certiﬁcate. Although self-signed certiﬁcates are free and offer some protection, true security is only implemented a fter the installation of a signed certiﬁcate iss ued by a Certiﬁcate Authority.

To o btain a signed certiﬁcate from an issuing Certiﬁcate Authority, click Create Certiﬁcate Request. When the signed certiﬁcate is re turned, click Install signed certiﬁcate to import the certiﬁcate. The properties of any certiﬁcate request currently resident in the product or installed can be viewed by clicking Properties.

To enable HTTPS in the Axis product, the HTTPS Connection Policy must be set for each user group.

For more information, see the online help

Page 34

AXIS M3113-R Network Camera

System Options

IEEE 802.1X

IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol).

To access a network protected by IEEE 802.1X, devices must authenticate themselves. The authentication is performed by a third-party entity called an authe ntication server, typically a RADIUS server , examples of which are FreeRADIUS and Microsoft Internet Authentication Service.

In Axis' implementation, the network device and the authentication server authenticate themselves with the help of digital certiﬁcates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security). The certiﬁcates are provided by an Certiﬁcation Authority (CA). You need:

•aCAcertiﬁcate to validate the identity of the authentication server

• a C A-s igned client certiﬁcate and a private key to authenticate the network device.

To allow the network device to access a network protected by IEEE 802.1X:

1. Obtain a CA certiﬁcate, a client certiﬁcate and a client private key (contact your network administrator).

2. Go to Setup > System Options > Security > IEEE 802.1X and upload the CA certiﬁcate, the client certiﬁcate and the client private key.

3. Under Settings, select the EAPOL version, provide your EAP identity and private key password.

4. Check the box to enable IEEE 802.1X and click Save.

Certiﬁcates

CA Certiﬁcate The CA certiﬁcate is used to validate the identity of the authentication server. Enter the path to

the certiﬁcate directly, or locate the ﬁle using the Browse button. Then click U acertiﬁcate, click Remove.

Client certiﬁcate Client private key

Settings

EAPOL version

EAP identity

Private key password

Enable IEEE 802.1X

The client certiﬁcate and private key are used to authenticate the network device. They can be uploaded as separate ﬁles or in one combined ﬁle (e.g. a PFX ﬁle or a PEM ﬁle). Use the Client

private key ﬁeld if uploading one combined ﬁle. For each ﬁle, enter the path to the ﬁle, or locate the ﬁ

le using the Browse button. Then click Upload.Toremoveaﬁle, click Remove.

SelecttheEAPOLversion(1or2)asusedinyournetworkswitch.

Enter the user identity (maximum 16 characters) associated with your certiﬁcate.

Enter the password (maximum

Check the box to enable the IEEE 802.1X protocol.

16 characters) for the private key.

pload.Toremove

Date & Time

The Axis product’s date and time settings are conﬁgured under System Options > Date & Time.

Current Server Time displays the current date and time (24h clock). The time can be displayed in 12h clock in the text overlay (see

below).

To change the date and time settings, select the preferred Time mode under New Server Time:

• Synchronize with computer time sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatically.

• Synchronize with NTP Server obtains date and time from an NTP server. With this option, date and time settings are updated con tinuously. For information on NTP settings, see NTP Conﬁguration, on page 36.

Page 35

AXIS M3113-R Network Camera

System Options

If using a host name for the NTP server, a DNS server must be conﬁgured. See DNS Conﬁguration, on page 36.

• Set manually allow s you to manually set date and time.

If using an NTP server, select your Time zone from the drop-down list. If required, check Automatically adjust for daylight saving time changes.

The Date & Time Format Used in Images is the date and time format displayed as a text overlay in the video stream. Use the

predeﬁned formats or see File Naming & Date/Time Formats in the online help time formats. To include date and time in the overlay text, go to Video and select Include date and Include time.

Network

Basic TCP/IP Settings

The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneo usly, and at least one version must always be enabled.

IPv4 Address Conﬁguration

By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are conﬁgured under System Options > Network > TCP/IP > Basic.

for information on how to create custom date and

DHCP (Dynamic Host Conﬁguration Protocol) allows network administrators to centrally manage and automate the assignment of IP addresses. DHCP should only be enabled if using dynamic IP address notiﬁcation, or if the DHCP can update a DNS server. It is then possible to access the Axis product by name (host name).

If DHCP is enabled and the product cannot be accessed, run AXIS IP Utility to search the network for connected Axis products, or reset the product to the factory default settings (see page 41) and then perform the installation again.

To use a static IP address, check Use the following IP address and specify the IP address, subnet mask and default router.

IPv6 Address Conﬁguration

If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the conﬁguration in the network router.

To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be conﬁgured in the network router.

ARP/Ping

The IP address can be set using ARP and Ping. For instructions, see the product’s Installation Guide.

ARP/Ping is enabled by default. To disable, uncheck the box under System Options > Network > TCP/IP > Basic.

The ARP/Ping service is automatically disabled two minutes after the product is started, or as soon as an IP address is set. To reset the IP address, the product must be restarted to activate ARP/Ping for an additional two minutes.

Pinging the product is still possible when this service is disabled.

AXIS Video Hosting System (AVHS)

AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live and recorded video accessible from any location. For more information and help to ﬁnd a local AVHS Service Provider go to www.axis.com/hosting

AVHS i s enabled by default. The settings are conﬁgured under System Options > Network > TCP IP > Basic.

One-click enabled - Press the product’s control button (see Hardware overview, on page 4 ) to connect to an AVHS service over the Internet. Once registered, Always will be enabled and the Axis product stays connected to the AVHS service. If the product is not registered within 24 hours from when the button is pressed, the product will disconnect from the AVHS service.

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AXIS M3113-R Network Camera

System Options

Always - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will stay connected to the service. This option can be used when the product is already installed and it is not convenient to use the one-click installation.

AXIS Internet Dynamic DNS Service

AXIS Internet Dynamic DNS Service assigns a host name for easy acces s to the product. For more information, see www.axiscam.net

To register the Axis product with AXIS Interne t Dynamic DNS Service, go to System Options > Network > TCP/IP > Basic.Under Services, click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet). The domain name currently registered at AXIS Internet Dynamic DNS service for the product can at any time be removed.

Advanced TCP/IP Settings

DNS Conﬁguration

DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are conﬁgured under System Options > Network > TCP/IP > Advanced.

Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server.

To make manual settings, select Use the following DNS server address and specify the following:

Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the ﬁrstpartofafullyqualiﬁed domain name, for example, myserver is the host name in the fully qual iﬁe d domain name myserver.mycompany.com where mycompany.com is the domain name.

Primary/Secondary DNS server - Enter the IP addresses of the primary and secondary DNS servers. The secondary DNS server is optional and will be used if the primary is unavailable.

NTP Conﬁguration

NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are conﬁgured under System Options > Network > TCP/IP > Advanced.

Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server.

To make manual settings, select Use the following NTP server address and enter the host name or IP address of the NTP s erver.

Host Name Conﬁguration

The Axis product can be accessed using a ho st name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is conﬁgured under System Options > Network > TCP/IP > Advanced.

Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4.

Select Use the host name to set the host name manually.

Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product’s IP address changes.

For more inform

ation, see the online help

Link-Local IPv4 Address

Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access

oduct from other hosts on the same segment on the local network. The product can have a Link-Local IP and a static

the pr or DHCP-supplied IP address at the same time.

This f unction can be disabled under System Options > Network > TCP/IP > Advanced.

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AXIS M3113-R Network Camera

System Options

HTTP

The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the default s etting, which is 80, any port in the range 1024–65535 can be used.

HTTPS

The HTTPS port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the default setting, which is 443, any port in the range 1024–65535 can be used.

To enab le HTTPS, go to System Options > Security > HTTPS. For more information, see page 33.

NAT traversal (port mapping) for IPv4

A network router allows devices on a priva te network (LAN) to share a si ngle connection to the Internet. This is done by forwarding network trafﬁc from the private network to the “outside”, that is, the Internet. Security on the private network (LAN) is increased since most routers are pre-conﬁgured to stop attempts to access the private network (LAN) from the public network (Internet).

Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router. With NAT travers al properly conﬁgured, all HTTP trafﬁc to an external HTTP port in the NAT router isforwardedtotheproduct.

NAT traversal is conﬁgured under System Options > Network > TCP/IP > Advanced.

Note

• For NAT traversal to work, this must be supported by the router. The router must also support UPnP

• The router has many diffe rent names: “NAT router”, “Network router”, “Internet Gateway”, ”Broadband router”, “Broadband sharing device” or “Home ﬁrewall” but the essential purpose of the device is the same.

Enable/Disable - When enabled, the Axis product attempts to conﬁgure port mapping in a NAT router on your network, using UPnP Note that UPnP

Use manually selected NAT router - Select this option to manually select a NAT router and enter the IP address for the router in the ﬁeld. If no router is speciﬁed, the product automatically searches for NAT routers on your network. If more than one router is found, the d efault router is selected.

Alternative HTTP port - Select this option to manually deﬁne an external HTTP port. Enter the port number in the ﬁeld. If no port is entered here, a port number is automatically selected when NAT traversal is enabled.

Note

FTP

The FTP server running in the Axis product enables upload of new ﬁrmware, user applications, etc. The FTP server can be disabled under System Options > N etwork > TCP/IP > Advanced.

must be enabled in the product (see System Options > Network > UPnP).

• An alternative HTTP port can be used or be active even if NAT traversal is disabled. This is useful if your NAT router does not support UPnP and you need to manually conﬁgure port forwarding in the NAT router.

• If you attempt to manually enter a port that is already in use, another available port is automatically selected.

• When the port is selected automatically it is displayed in this ﬁeld. To change this, enter a new port number and click Save.

Note

This FTP server has nothing to do with the product’s ability to transfe r images via FTP to other locations and servers.

RTSP

The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be changed under System Options > Network > TCP/IP > Advanced. The default port is 554.

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AXIS M3113-R Network Camera

System Options

Note

H.264 video streams will not be available if the RTSP server is disabled.

SOCKS

SOCKS is a networking proxy protocol. The Axis product can be conﬁgured to use a SOCKS server to reach networks on the other side of a ﬁrewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a ﬁrewall, and notiﬁcations, uploads, alarms, etc need to be send to a destination outside the local network (for example the Internet).

SOCKS is conﬁgured under System Options > Network > SOCKS. For more information, see the online help

QoS (Quality of Service)

QoS (Quality of Service) guarantees a certain level of a speciﬁed resource to selected trafﬁc on a network. A QoS-aware network prioritizes network trafﬁc and provides a greater network reliability by controlling the amount of bandwidth an application may use.

TheQoSsettingsareconﬁgured under System Options > Network > QoS. U sing DSCP (Differentiated Services Codepoint) values, the Axis product can mark the following types of trafﬁc: live video, event/alarm trafﬁc and management trafﬁc.

SMTP (email)

To send email messages from the Axis product via SMTP (Simple Mail Transfer Protocol), an SMTP mail server must be set up. This is done under System Options > Network > SMTP (email).

Enter the host names or IP addresses and port numbers for the primary and secondary mail servers in the ﬁelds provided. A From email address is also required. If the mail server requires authentication, check Use authentication to log in to this server and enter the necessary information.

SNMP

The Simple Network Management Protocol (SNMP) allows remote management of network devices. A n SN group of devices and management station running SNMP. Community names are used to identify groups.

The Axis product can be conﬁgured to support SNMP on the System Options > Network > SNMP page.

Depending on the level of security required, select the version on SNMP to use.

SNMP v1/v2 provides the lowest level of security. The community name can be speciﬁed as a password for read or re ad/write access to all supported SNMP devices. The default password for the Read community is public and the default password for the Write community is write.

MP com m unity is the

Note

If HTTPS is enabled, SNMP v1 and SNMP v2c should be disabled.

Traps for SNMP v1/v2 are used b changes. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message.

The following tra ps are available:

•Coldstart

•Warmstart

•Linkup

• Authentication failed

SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

y the Axis product to send messages to a management system on im portant events and status

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AXIS M3113-R Network Camera

System Options

To use SNMP v3, HTTPS must be enabled, see HTTPS, on page 33 . To enable SNMP v3, check the box and provide the initial user password.

Note

The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to factory default settings, on page 41.

UPnP

The Axis product includes support for UPnPTM.UPnPTMis enabled by default and the product is automatically detected by operating systems and clients that support this protocol.

UPnP

can be disabled under System Options > Network > UPnPTM.

RTP/H.264

The RTP port range and multicast settings are conﬁgured under System Options > Network > RTP.

The RTP port range deﬁnes the range of ports from which the video ports are automatically selected. For multicast streams, only certain IP addresses and port numbers should be used.

Select Always Multicast Video to start multicast streaming without opening an RTSP session.

Bonjour

The Axis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol.

Bonjour can be disabled under System Options > Network > Bonjour.

Storage

Network Share

Network share allows you to add network storage such as a NAS (Network Attached Storage) or any server that uses CIFS (Common Internet File System) and use them for storage of recordings.

To add a network share:

1. Go to System Options > Storage.

2. Click Network Share.

3. Enter the IP address, DNS or Bonjour name to the host server in the Host ﬁeld.

4. Enter the name of the share in the Share ﬁeld.

5. If required, select The share requires login and enter the user n ame and password.

6. Click Connect.

To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools.

To avoid ﬁlling the share, it is recommended to remove recordings continuously. Under Recording Settings,selectRemove recordings older than and select the number of days or weeks.

To stop writing to the share and protect recordings from being removed, select Lock under Recording Settings.

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AXIS M3113-R Network Camera

System Options

Maintenance

The Axis product provides several maintenance functions. These are available under System Options > Maintenance.

Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

Click Restore to reset most settings to the factory default values. The following settings are not affected:

• the boot protocol (DHCP or static)

• the static IP address

• the default router

• the subnet mask

•thesystemtime

• the IEEE 802.1X settings

Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to factory default settings, on page 41.

To identify the product or test the Status LED, click Flash LED under Identify and specify the duration in seconds, m inutes or hours. This can be useful for identifying the product among other pro ducts installed in the same location.

For i nformation about ﬁrmware upgrade, see Upgrading the ﬁrmware, on page 42.

Support

Support Overview

The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance.

See also Troubleshooting, on page 42.

System Overview

To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes ﬁrmware version, IP address, network and security settings, event settings, image settings and recent log items. Many of the captio

Logs & Reports

The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If contacting Axis Support, please provide a valid Server Report with your query.

System Log - Provides information about system events.

Access Log - Lists all failed attempts to access the product. The Access Log can also be conﬁgured to list all connections to the

product (see below).

ns are links to the proper Setup page.

Server Report - Provides information about the product status in a pop -up window. The Access Log is automatically included in the Server Report.

You can view or download the server report. Downloading the server report creates a .zip ﬁle that contains a complete server report text ﬁ le in UTF–8 format. Se le ct the Include snapshot with default image settings option to include a snapshot of the product’s Live View that also shows the settings speciﬁed under Video Stream>Image>Image Appearance. The server report .zip ﬁle should always be included when contacting support.

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AXIS M3113-R Network Camera

System Options

Parameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or when contacting Axis Support.

Connection List - Lists all clients that are currently accessing media streams.

Crash Report - Generates an archive with debugging information. The report takes several minutes to generate.

The log levels for the System Log and the Access Log are set under System Options > Support > Logs & Reports > Conﬁ guration . The Access Log can be conﬁgured to list all connections to the product (select Critical, Warnings & Info). If required, a different log level can be used when sending emails.

Advanced

Scripting

Scripting allows experienced users to customize and use their own scripts.

Caution

Improper use may cause unexpected behavior and loss of contact with the Axis product.

Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide assistance for problems with customized scripts.

To open the Script Editor, go to System Options > Advanced > Scripting. It is recommended to create a backup ﬁle before customizing the scripts. If a script causes problems, reset the product to its factory default settings, see page 41.

For more information, see www.axis.com/developer

File Upload

Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a ﬁle, go to System Options > Advanced > File Upload.

Uploaded ﬁles are accessed through http://<ip address>/local/<u selected user group (viewer, operator or administrator) for the uploaded ﬁle.

ser>/<file name> where <user> is the

Plain Conﬁg

Plain Conﬁg is for advanced users with experience of A xis product conﬁguration. Most parameters can be set a nd modiﬁed from this page. Help is a vailable from the stand

To open Plain Conﬁg, go to System

ardhelppages.

Options > Advanced > Plain Conﬁg.

Reset to factory default settings

This will reset all parameters, including the IP address, to the factory default settings:

1. Disconnect power from the product.

2. Press and hold the Control button and reconnect power (see Hardware overview, on page 4 ).

3. Keep the Control button pressed for about 15 seconds until the Status indicator ﬂashes amber.

4. Release the Control button. The process is complete after about 1 minute (when the Status indicator turns green). The product has been reset to the factory default settings. The default IP address is 192.168.0.90

5. Re-assign the IP address.

It is also possible to reset parameters to factory default via the web interface. Go to Setup > System Options > Maintenance.

Page 42

AXIS M3113-R Network Camera

Troubleshooting

Checking the ﬁrmware

Firmware is software that determines the functionality of network devices. One of your ﬁrst actions when troubleshooting a problem should be to check the current ﬁrmware version. The latest version may contain a correction that ﬁxes your particular problem. The current ﬁrmware version in the Axis product is displa y ed in the page Setup > Basic Setup and in Setup > About.

Upgrading the ﬁrmware

When you upgrade the product with the latest ﬁrmware from Axis website, the product receives the latest functionality available. Always read the upgrade instructions and release notes available with each new release, before upgrading the ﬁrmware.

To upgrade, fo llow these instructions:

1. Save the ﬁrmware ﬁle to your computer. The latest version of the ﬁrmware is available free of charge from Axis website at www.axis.com/techsup

2. Go to Setup > System Options > Maintenance in the products web pages.

3. Under Upgrade Server, click Browse and locate the ﬁle on your computer. Click Upgrade.

After starting the upgrade process, always wait at least 5–10 minutes before restarting the product, even if you suspect the upgrade has failed.

AXIS Camera Management can be used for multiple upgrades. See www.axis.com for more information.

Note

• Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user.

•Preconﬁgured and customized settings are saved when the ﬁrmware is upgraded (providing the features are available in the new ﬁrmware) although this is not guaranteed by Axis Communications AB.

Emergency recov ery procedure

If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status indicator indicates a failed upgrade. To recover the product, follow the steps below. The serial number is found on the product’s label.

1. In UNIX/Linux, type the following from the command line:

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AXIS M3113-R Network Camera

Troubleshooting

arp -s <IP address> <serial number> temp ping -s 408 <IP address>

In Windows, type the following from a command/DOS prompt:

arp -s <IP address> <serial number> ping -l 408 -t <IP address>

2. If the product does not reply within a few seconds, restart it and wait for a reply. Press CTRL+C to stop Ping.

3. Open a browser and type in the product’s IP address. In the page that appears, use the Browse button to select the upgrade ﬁle to use. Then click Load to restart the upgrade process.

4. After the upgrade is complete (1–10 minutes), the product automatically restarts and shows a steady green on the Status indicator.

5. Reinstall the product, referring to the Installation Guide.

If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/

Symptoms, possible causes and remedial actions

Problems setting the IP address

When using ARP/Ping

The product is located on a different subnet

The IP address is being used by another device

Possible IP address conﬂict with another device on the same subnet.

The product cannot be accessed from a browser

Cannot log in

The IP address has been changed by DHCP

Try the installation again. The IP address must b e set within two minutes after power has been applied to the product. Ensure the Ping length is set to 408. See the Installation Guide for detailed instructions.

If the IP address intended for the product and the IP address of the computer used to access the product are located on different subnets, you will not be able to set the IP address. Contact your network administrator to obtain an IP address.

Disconnect the Axis product from the network. Run the Ping command (in a Command/DOS window, type ping and the IP address of the product:

•Ifyoureceive:Reply from <IP address>: bytes=32; time=10... this means that the IP address may already be in use by another device on the network. Obtain a new IP address from the network administrator and reinstall the product.

•Ifyoureceive:Request timed out, this means that the IP address is available for use with the Axis product. Check all cabling and reinstall the product.

The static IP a ddress in the Axis product is used before the DHCP server sets a dynamic address. This means that if the same default static IP addressisalsousedbyanotherdevice,theremay be problems accessing the product.

When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attem pting to log in. You may need to manually type http or https in the browser’s address ﬁeld.

If the pro Identify the product using its model or serial number.

duct and the client are on the same network, run AXIS IP Utility to locate the product.

Certiﬁcate error when using IEEE 802.1X

Move the Axis product to an isolated network, or to one with no DHCP or BOOTP server. Set the IP address again, using AXIS IP Utility or ARP/Ping (see the Installation Guide). Open the Setup pages and disabled DHCP in the TCP/IP settings. Return the product to the main network. The product now has a ﬁxed IP address that will not change.

For authentication to work properly, the date and time settings in the Axis product should be synchronized with an NTP server. See Date & Time, on page 34.

Page 44

AXIS M3113-R Network Camera

Troubleshooting

The product is accessible locally but not externally

Router conﬁguration To conﬁgure your router to allow incoming data trafﬁc to the Axis product, enable the NAT-traversal

feature which will attempt to automatically conﬁgure the router to allow access to the Axis product, see NAT traversal (port mapping) for IPv4, on page 37. The router must support UPnP

Firewall protection

Default routers required

Problems with the H.264 format

No H.264 displayed in the client

No multicast H .264 displayed in the client

Multicast H.264 only accessible by local clients

Poor rendering of H.264 images

Check the Internet ﬁrewall with your ne twork administrator.

Check if you need to conﬁgure the router settings.

Check that the relevant H.264 connection methods and correct interface are enabled in the AMC Control Panel (streaming tab). See AXIS Media Control (AMC), on page 11.

In the AMC Control Panel, select the H.264 tab and click Set to default H.264 decoder.

Check that RTSP is enabled under System Options > Network > TCP/IP > Advanced.

Check with your network administrator that the multicast addresses used by the Axis product arevalidforyournetwork.

Check with your network administrator to see if there i s a ﬁrewall preventing viewing.

Check if your router supports multicasting, or if the router settings between the client and the product need to be conﬁgured. The TTL (Time To Live) value may need to be increased.

Color depth set incorrectly on clients. Set to 16–bit or 32–bit color.

If text overlays are b lurred, or if there are other rendering problems, you may need to enable Advanced Video Rendering fromv the Video tab in the AMC Control Panel.

Ensure that your graphics card is using the latest driver. The latest drive rs can usually be downloaded from the manufacturer’s website.

Color s aturation is different in H.264 and Motion JPEG

Lower frame rate than expected

Why d o I not get maximum

rames per second?

Image degeneration

Status and Network indicator LEDs are ﬂashing red rapidly

Hardware failure

Modify the settings for your graphics adapter. Refer to the adapter’s documentation for more information.

Reduce the number of applications running on the client computer.

Limit the number of simultaneous viewers.

Check with the network administrator that there is enough b andwidth ava ilable.

Check in the AMC Control Panel (H.264 tag) that video processing is N OT set to Decode only key frames.

Lower the image resolution.

See Performance considerations, on page 49 .

The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis product. See Technical Speciﬁcations, on page 47.

Decrease the GOV length. Go to Video > Video Stream and select the H.264 tab to modify the GOV length.

Contact your Axis res eller.

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AXIS M3113-R Network Camera

Troubleshooting

Status indicator LED is ﬂashing red and the product is inaccessible

A ﬁrmware upgrade has been interrupted or the ﬁrmware has otherwise been damaged

No images displayed on web page

Problems with AXIS Media Control (Internet Explorer only)

Installation of additional ActiveX component restricted or prohibited

Video and image problems, general

Image too dark or too light

Missing images in uploads This can o ccur when trying to use a larger image buffer than is actually available. Try lowering

Slow image update Conﬁg u ring pre-buffers, motion detection, high-resolution images or high frame rates will affect

Poor performance Poor performance may be caused by heavy network trafﬁc, multiple users accessing the product,

See Emergency recovery procedure, on page 42.

To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX controls. Also, make sure that AXIS Media Co n trol is installed on your computer.

Conﬁgure the Axis product to use a Java applet for updating video images in Internet Explorer. Go to Setup > Live View Conﬁg and select Java applet under Default viewer.

Check the video stream and camera settings under Setup > Video > Video Stream and Setup > Video > Camera Settings.

the frame rate or the upload period.

the performance of the Axis product.

low performance clients, use of features such as motion detection, event handling or uploaded applications.

Poor quality snapshot images

Screen incorrectly conﬁgured on your computer

Overlay image is not displayed

Incorrect s ize or location of overlay image

Privacy mask is not displayed

Incorrect s ize or location of privacy mask

Browser freezes

Firefox can sometimes freeze on a slow computer

Problems uploading ﬁles

Limited space There is only li m ited space available for the upload of your own ﬁles. Delete existing ﬁles to free

Conﬁgure your screen to show at least 65000 colors, that is, at least 16 bits. Using only 16 or 256 colors will produce dithering artifacts in the image.

The overlay image may have been positioned incorrectly or may be too large. See Overlay Image Settings i n the online help for more information.

The privacy mask may have been positioned incorrectly or may be too large.

Lower the image resolution

up space.

Page 46

AXIS M3113-R Network Camera

Troubleshooting

Motion Detection triggers unexpectedly

Changes i n luminance

Motion detection is based on changes in luminance in the image. This means that if there are sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity setting to avoid problems with luminance.

Page 47

AXIS M3113-R Network Camera

Technical Speci ﬁcations

Technical Speciﬁcations

Function/group

Camera

Video

Network

Item

Model

Image sensor

Lens 2.9 mm: F2.0, M12 mount

Minimum illumination

Shutter time

Camera angle adjustment

Video compression

Resolutions

Frame rate H.264 30 fps in all resolutions

Frame rate Motion JPEG

Video streaming

Pan/Tilt/Zoom

Image settings

Security Password protection, IP address ﬁltering, HTTPS encryption*, IEEE 802.1X network access

Supported

rotocols

Speciﬁcations

AXIS M3113-R: SVGA, rugged RJ-45 connector, 2.9 mm lens AXIS M3113-R M12: SVGA, rugged M12 connector, 2.9 mm lens

Progressive scan RGB CMOS 1/4”

Horizontal angle of view: 66° Vertical angle o f view: 48° Diagonal angle of view: 84°

1luxF2.0

1/24 500 s to 1/6 s

Pan ± 30°, tilt 0° - 90°, rotation ± 180°

H.264 (MPEG-4 Part 10/AVC, Baseline proﬁle) Motion JPEG

800x600 (SVGA) to 160x90

30 fps in all resolutions

Multiple, i ndividually conﬁgurable streams in H.264 and Motion JPEG Controllable frame rate and bandwidth VBR/CBR H.264

Digital PTZ, preset positions, guard tour

Compression, color, brightness, sharpness, contrast, white balance, exposure control, exposure zones, backlight compensation, ﬁne Rotation: 0°, 90°, 180°, 270° Mirroring of images Text and image overlay Privacy Corridor Format Wide dynamic range — dy

control*, digest authentication, user access log *This pro SSL Toolkit (www.openssl.org)

IPv4/v6, HTTP, HTTPS*, SSL/TLS*, QoS Layer 3 DiffServ, FTP, SMTP, Bonjour, UPnP, SN DHCP, ARP, SOCKS *This product includes software developed by the Open SSL Project for use in the Open SSL Toolkit (www.openssl.org)

duct includes software develo ped by the Open SSL Project for use in the Open

MPv1/v2c/v3(MIB-II), DNS, DynDNS, NTP, RTSP, RTP, TCP, UDP, IGMP, RTCP, ICMP,

namic contrast

tuning of behavior at low light

Page 48

AXIS M3113-R Network Camera

Technical Speci ﬁcations

Function/group

System Integration

General

Item

Application Programming Interface

Intelligent video

Triggers Intelligent video, manual trigger, PTZ preset, PTZ moving, network lost, storage status,

Actions File upload via FTP, HTTP, and email

Video access from web browser

Management and maintenance

Installation aids Pixel counter

Casing

Processor, memory

Power

Connectors

Edge storage

Operating conditions

Storage temperature

Approvals

Dimensions (HxWxD)

Speciﬁcations

Open API for software integration, including VAPIX® and AXIS Camera Application Platform from Axis Communications; speciﬁcations available at www.axis.com Includes the ONVIF speciﬁcation available at www.onvif.org Support for AXIS Video Hosting System (AVHS) with One-Click Camera Connection

Video m otion detection, active tampering alarm, Support for AXIS Camera Application Platform enabling installation of additional applications

system initializing

Notiﬁcation via email, HTTP and TCP Video recording to edge storage Pre- and post-alarm video buffering PTZ preset Guard tour Status LED

Camera live view Video recording to ﬁle (ASF) Customizable HTML pages Windows 7, Windows Vista, Windows XP, Windows Server 2008, Windows Server 2003 DirectX 9c or higher For other operating systems and browsers, see www.axis.com/techsup

AXIS Camera Management tool on CD and w eb-based conﬁguration Firmware upgrades over HTTP or FTP, ﬁrmware available on www.axis.com

IP66-, IP67- and NEMA 4X-rated, IK08 impact-resistant aluminum and polycarbonate casing; dehumidifying membrane; captive screws; designed for mounting inside a vehicle

ARTPEC-3, 128 MB RAM , 128 MB Flash

Power over Ethernet (PoE) IEEE 802.3af, max. 3.2 W, PoE Class 1

AXIS M3113-R: rugged, female RJ-45 AXIS M3113-R M12: rugged, female, D-coded M12 connector with rotatable coupling

nut All connectors support Power

Support for recording to network share (Network Attached Storage or ﬁle server).

Temperature: -25 ºC to 50 ºC (-4 ºF to 122 ºF) Humidity 15 -

Temperature: -25 ºC to 70 ºC (-4 ºF to 158 ºF)

EN 55022 Class B, EN 60950-22, EN 61000-3-2, EN 61000-3-3, EN 61000-6-1, EN 61000-6-2, EN 55024, ICES-003 Class B, FCC Part 15 Subpart B Class B, VCCI Class B, ECE R10 rev.03 (E approval) C-tick AS/NZS CISPR 22, EN 60950-1, EN 50121, IEC 60721-3-4 Class 4K3 (temperature range -25°C to 50°C) EN 50155 Class T3 (vibration, shock, bump, temperature) ISO 16750-3 (vibration), IEC 62262 Class IK08 IEC 60529 IP66/IP67, NEMA 250 Type 4X AFNOR NF F16-101, E DIN 5510-2, UNI CEI 11170

48 x 109 x 107 mm (1.9” x 4.3” x 4.2”)

100% RH (condensing)

over Ethernet

10BASE-T/100BASE-TX

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AXIS M3113-R Network Camera

Technical Speci ﬁcations

Function/group

Item

Weight

Included accessories

Video management software (not included)

Optional accessories

Speciﬁcations

0.3 kg (0.6 lb.)

Lens tool, top cover tool, drill hole template, mounting adapter, Installation Guide, CD with installation tools, recording software and User Manual, Wi ndows decoder 1-user license

AXISCameraStation—Videomanagementsoftwareforviewingandrecordingupto50 cameras See www.axis.com/products/video/software/ for more software applications via partners

M12 mount lenses AXIS T8412 Installation Display AXIS Q8108-R Network Video Recorder Axis’ Application Development Partners. For more software information, see www.axis.com/products/video/software/

Performance considerations

When settings up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the CPU reaches its maximum, this will also affect the frame rate.

The following factors are among the most important to consider:

• High image resolution and/or lower compression levels result in images containing more data. Bandwidth affected.

• Access by large numbers of Motion JPEG and/or unicast H.264 clients. Bandwidth affected.

• Simultaneous viewing of different streams (resolution, compression) by different clients. Effect on frame rate and bandwidth.

• Accessing Motion JPEG and H.264 video streams simultaneously. Frame rate and bandwidth a ffe cted.

• Heavy usage of event settings affect the product’s CPU load. Frame rate affected.

• Heavy network utilization due to poor infrastructure. Bandwidth affected.

• Viewing on poorly performing client computers lowers perceived performance. Frame rate affected.

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R Netw o rk Camera Date: December 2011

Part No. 45

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