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AXIS M30 Network Camera Series
AXIS M3064-V Network Camera
AXIS M3065-V Network Camera
AXIS M3066-V Network Camera
AXIS M3075-V Network Camera
User Manual
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AXIS M30 Network Camera Series
Table of Contents
About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Get started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Find the device on the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Open the device's webpage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Webpage overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Congure your device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Adjust the image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
View and record video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Set up rules for events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
The device interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Learn more . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
View area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Capture modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Privacy masks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Overlays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Streaming and storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Cleaning recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Reset to factory default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Firmware options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Check the current rmware version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Upgrade the rmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Technical issues, clues, and solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Performance considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Contact support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Product overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
SD card slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
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AXIS M30 Network Camera Series
About this manual
About this manual
This user manual describes several products. This means you may nd instructions that aren’t applicable to your product.
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AXIS M30 Network Camera Series
Installation
Installation
To watch this video, go to the web version of this document.
www.axis.com/products/online-manual/49386#t10170564
Installation video for the product.
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AXIS M30 Network Camera Series
Get started
Get started
Find the device on the network
To nd Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both
applications are free and can be downloaded from axis.com/support.
For more information about how to nd and assign IP addresses, go to How to assign an IP address and access your device.
Browser support
You can use the device with the following browsers:
TM
Chrome
Windows
macOS
Linux
Other operating systems *
*To use AXIS OS web interface with iOS 15 or iPadOS 15, go to SettingsSettings
NSURLSession Websocket.
If you need more information about recommended browsers, go to AXIS OS Portal.
®
®
®
recommended
recommended recommended
recommended recommended
®
Firefox
recommended
Settings>>>
Safari>>>
SafariSafari
TM
Edge
Advanced>>>
AdvancedAdvanced
Experimental
ExperimentalExperimental
Safari
Features
FeaturesFeatures
®
and disable
Open the device's webpage
1. Open a browser and enter the IP address or host name of the Axis device.
If you do not know the IP address, use AXIS IP Utility or AXIS Device Manager to nd the device on the network.
2. Enter the username and password. If you access the device for the rst time, you must set the root password. See Set a
new password for the root account on page 5 .
Set a new password for the root account
The default administrator username is root. There’s no default password for the root account. You set a password the rst
time you log in to the device.
1. Type a password. Follow the instructions about secure passwords. See Secure passwords on page 5 .
2. Retype the password to conrm the spelling.
3. Click Add user. The password has now been congured.
Important
If you lose the password for the root account, go to Reset to factory default settings on page 51 and follow the instructions.
Secure passwords
Important
Axis devices send the initially set password in clear text over the network. To protect your device after the rst login, set
up a secure and encrypted HTTPS connection and then change the password.
The device password is the primary protection for your data and services. Axis devices do not impose a password policy as they
may be used in various types of installations.
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AXIS M30 Network Camera Series
Get started
To protect your data we strongly recommend that you:
• Use a password with at least 8 characters, preferably created by a password generator.
• Don’t expose the password.
• Change the password at a recurring interval, at least once a year.
Webpage overview
This video gives you an overview of the device interface.
To watch this video, go to the web version of this document.
www.axis.com/products/online-manual/49386#t10157625
Axis device web interface
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AXIS M30 Network Camera Series
Configure your device
Configure your device
Adjust the image
This section includes instructions about conguring your device. If you want to learn more about how certain features work, go
to Learn more on page 44.
Select exposure mode
To improve image quality for specic surveillance scenes, use exposure modes. Exposure modes lets you control aperture, shutter
speed, and gain. Go to Video > Image > Exposure and select between the following exposure modes:
• For most use cases, select Automatic exposure.
• For environments with certain articial lighting, for example uorescent lighting, select Flicker-free.
Select the same frequency as the power line frequency.
• For environments with certain articial light and bright light, for example outdoors with uorescent lighting at night and
sun during daytime, select Flicker-reduced.
Select the same frequency as the power line frequency.
• To lock the current exposure settings, select Hold current.
Benet from IR light in low-light conditions by using night mode
Your camera uses visible light to deliver color images during the day. As the available light diminishes, you can set the camera to
automatically shift to night mode, in which the camera uses both visible light and near-infrared light to deliver black-and-white
images. Since the camera uses more of the available light, it can deliver brighter, more detailed images.
1. Go to Video > Image > Day-night mode, and make sure that the IR-cut lter is set to Auto.
2. To set the light level at which the camera will shift to night mode, move the Threshold slider toward Bright or Dark.
Note
If you set the shift to night mode to occur when it’s brighter, the image remains sharper as there will be less low-light
noise. If you set the shift to occur when it’s darker, the image colors are maintained for longer, but there will be more
image blur due to low-light noise.
Reduce noise in low-light conditions
To reduce noise in low-light conditions, you can adjust one or more of the following settings:
• Adjust the trade-off between noise and motion blur. Go to Video > Image > Exposure and move the Blur-noise trade-off
slider toward Low noise.
• Set the exposure mode to automatic.
Note
A high max shutter value can result in motion blur.
• To slow down the shutter speed, set max shutter to the highest possible value.
Note
When you reduce the max gain, the image can become darker.
• Set the max gain to a lower value.
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Configure your device
• Open the aperture.
• Reduce sharpness in the image, under Appearance.
Reduce motion blur in low-light conditions
To reduce motion blur in low-light conditions, adjust one or more of the following settings in Video > Image > Exposure:
• Move the Blur-noise trade-off slider toward Low motion blur.
Note
When you increase the gain, image noise also increases.
• Set Max shutter to a shorter time, and Max gain to a higher value.
If you still have problems with motion blur:
• Increase the light level in the scene.
• Mount the camera so that objects move toward it or away from it rather than sideways.
Maximize the details in an image
Important
If you maximize the details in an image, the bitrate will probably increase and you might get a reduced frame rate.
• Make sure to select the capture mode that has the highest resolution.
• Go to Video > Stream > General and set the compression as low as possible.
• Below the live view image, click
• Go to H.264 and H.265 encoding and turn off Zipstream functionality.
and in Video format, select MJPEG.
Handle scenes with strong backlight
Dynamic range is the difference in light levels in an image. In some cases the difference between the darkest and the brightest
areas can be signicant. The result is often an image where either the dark or the bright areas are visible. Wide dynamic range
(WDR) makes both dark and bright areas of the image visible.
Image without WDR.
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Configure your device
Image with WDR.
Note
• WDR can cause artifacts in the image.
• WDR may not be available for all capture modes.
1. Go to Image > Wide dynamic range.
2. Turn on WDR.
3. Use the Local contrast slider to adjust the amount of WDR.
4. If you still have problems, go to Exposure and adjust the Exposure zone to cover the area of interest.
Find out more about WDR and how to use it at axis.com/web-articles/wdr.
Monitor long and narrow areas
Use corridor format to better utilize the full eld of view in a long and narrow area, for example a staircase, hallway, road, or tunnel.
1. Depending on your device, turn the camera or the 3-axis lens in the camera 90° or 270°.
2. If the device doesn’t have automatic rotation of the view, go to Video > Installation.
3. Rotate the view 90° or 270°.
Find out more at axis.com/axis-corridor-format.
Verify the pixel resolution
To verify that a dened part of the image contains enough pixels to, for example, recognize the face of a person, you can use the
pixel counter.
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Configure your device
1. Go to Video > Image and click .
2. Click
3. In the camera’s live view, adjust the size and position of the rectangle around the area of interest, for example where
you expect faces to appear.
You can see the number of pixels for each of the rectangle’s sides, and decide if the values are enough for your needs.
for Pixel counter.
Hide parts of the image with privacy masks
You can create one or several privacy masks to hide parts of the image.
1. Go to Video > Privacy masks.
2. Click
3. Click the new mask and type a name.
4. Adjust the size and placement of the privacy mask according to your needs.
5. To change the color for all privacy masks, expand Privacy masks and select a color.
See also Privacy masks on page 24
.
Show a text overlay in the video stream when the device detects an object
This example explains how to display the text “Motion detected” when the device detects an object.
1. Start the application if it is not already running.
2. Make sure you have set up the application according to your needs.
Add the overlay text:
1. Go to Video > Overlays.
2. Under Overlays, select Text and click .
3. Enter #D in the text eld.
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Configure your device
4. Choose text size and appearance.
5. To position the text overlay, click
Create a rule:
1. Go to System > Events and add a rule.
2. Type a name for the rule.
3. In the list of actions, under Overlay text, select Use overlay text.
4. Select a video channel.
5. In Text, type “Motion detected”.
6. Set the duration.
7. Click Save.
and select an option.
View and record video
This section includes instructions about conguring your device. To learn more about how streaming and storage works, go to
Streaming and storage on page 45.
Reduce bandwidth and storage
Important
Reducing the bandwidth can result in loss of details in the image.
1. Go to Video > Stream.
2. Click
3. Select Video format H.264.
4. Go to Video > Stream > General and increase Compression.
5. Go to Video > Stream > H.264 and H.265 encoding and do one or more of the following:
Note
Note
Most web browsers don’t support H.265 decoding and because of this the camera doesn’t support it in its web interface.
Instead you can use a video management system or application supporting H.265 decoding.
in the live view.
- Select the Zipstream level that you want to use.
The Zipstream settings are used for both H.264 and H.265.
- Turn on Dynamic FPS.
- Turn on Dynamic GOP and set a high Upper limit GOP length value.
View a live video stream on a monitor
Your camera can transmit a live video stream to an HDMI monitor even without a network connection. Use the monitor for
surveillance purposes or for public viewing, for example in a store.
1. Connect an external monitor using the HDMI connector.
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Configure your device
2. Go to System > Video out and turn on HDMI.
3. Select a Source. Rotate the image if needed.
Set up network storage
To store recordings on the network, you need to set up your network storage.
1. Go to System > Storage.
2. Click
3. Type the IP address of the host server.
4. Type the name of the shared location on the host server under Network share.
5. Type the username and password.
6. Select the SMB version or leave it on Auto.
7. Select Add share even if connection fails if you experience temporary connection issues, or if the share is not yet
congured.
8. Click Add.
Add network storage under Network storage.
Record and watch video
Record video directly from the camera
1. Go to Video > Image.
2. To start a recording, click
If you haven’t set up any storage, click Set up. For instructions on how to set up network storage, see Set up network
storage on page 12
3. To stop recording, click
Watch video
.
again.
1. Go to Recordings.
2. Click
for your recording in the list.
Set up rules for events
You can create rules to make your device perform an action when certain events occur. A rule consists of conditions and actions.
The conditions can be used to trigger the actions. For example, the device can start a recording or send an email when it detects
motion, or show an overlay text while the device is recording.
To learn more, check out our guide Get started with rules for events.
Trigger an action
1. Go to System > Events and add a rule. The rule denes when the device will perform certain actions. You can set
up rules as scheduled, recurring, or manually triggered.
2. Enter a Name.
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Configure your device
3. Select the Condition that must be met to trigger the action. If you specify more than one condition for the rule, all of the
conditions must be met to trigger the action.
4. Select which Action the device should perform when the conditions are met.
Note
If you make changes to an active rule, the rule must be turned on again for the changes to take effect.
Note
If you change the denition of a stream prole that is used in a rule, then you need to restart all the rules that use that
stream prole.
Record video when the camera detects an object
This example explains how to set up the camera to start recording to the SD card ve seconds before it detects an object and to
stop one minute after.
1. Start the application if it is not already running.
2. Make sure you have set up the application according to your needs.
Create a rule:
1. Go to System > Events and add a rule.
2. Type a name for the rule.
3. In the list of actions, under Recordings, select Record video while the rule is active.
4. In the list of storage options, select SD_DISK.
5. Select a camera and a stream prole.
6. Set the prebuffer time to 5 seconds.
7. Set the postbuffer time to 1 minute.
8. Click Save.
Send an email automatically if someone spray paints the lens
Activate the tampering detection:
1. Go to System > Detectors > Camera tampering.
2. Set a duration for Trigger after. The value indicates the time that must pass before an email is sent.
3. Turn on Trigger on dark images to detect if the lens is sprayed, covered, or rendered severely out of focus.
Add an email recipient:
4. Go to System > Events > Recipients and add a recipient.
5. Type a name for the recipient.
6. Select Email.
7. Type an email address to send the email to.
8. The camera doesn’t have it’s own email server, so it has to log into another email server to send mails. Fill in the rest of the
information according to your email provider.
9. To send a test email, click Test.
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Configure your device
10. Click Save.
Create a rule:
11. Go to System > Events > Rules and add a rule.
12. Type a name for the rule.
13. In the list of conditions, under Video, select Tampering.
14. In the list of actions, under Notications, select Send notication to email and then select the recipient from the list.
15. Type a subject and a message for the email.
16. Click Save.
Audio
Add audio to your recording
1. Go to Video > Stream > Audio and include audio.
2. If the device has more than one input source, select the correct one in Source.
3. Go to Audio > Device settings and turn on the correct input source.
4. If you make any changes to the input source, click Activate changes.
5. Edit the stream prole that is used for the recording:
5.1 Go to System > Stream proles and select the stream prole.
5.2 Select Include audio and turn it on.
5.3 Click Save.
Add audio capability to your product
With the AXIS T61 Audio and I/O Interface products, you can add audio capability to your product. Use the setup in, for example,
interview rooms. You can place the Axis network video product on the wall or ceiling to give good visual coverage, and the
AXIS T61 Audio and I/O Interface on or above the interview table.
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Configure your device
Interview room with AXIS T61 Series setup.
1
Axis network video device
2
AXIS T61 Audio and I/O Interface
3
PoE switch
To add audio capability to your Axis network video device, connect the AXIS T61 Audio and I/O Interface between your device and
the PoE switch which provides power.
1. Connect the Axis network video device (1) and the AXIS T61 Audio and I/O Interface (2) with a PoE cable.
2. Connect the AXIS T61 Audio and I/O Interface (2) and the PoE switch (3) with a PoE cable.
Once the devices are connected, an audio tab becomes visible in the settings for your Axis network video device. Go to the audio
tab and turn on Allow audio.
See T61 user manual for further instructions.
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AXIS M30 Network Camera Series
The device interface
The device interface
Note
Support for the features and settings described in this section varies between devices.
Show or hide the main menu.
Access the product help.
Change the language.
Set light theme or dark theme.
See information about the user who is logged in.
The context menu contains:
• Analytics data: Accept to share non-personal browser data.
• Feedback: Share any feedback to help us improve your user experience.
• Legal: View information about cookies and licenses.
• About: View device information, including rmware version and serial number.
Status
NTP sync
Shows NTP synchronization information, including if the device is in sync with an NTP server and the time remaining until
the next sync.
NTP settings: Click to go to the Date and time page where you can change the NTP settings.
Device info
Shows device information, including rmware version and serial number.
Upgrade rmware: Click to go to the Maintenance page where you can do a rmware upgrade.
Video
Click to play the live video stream.
Click to freeze the live video stream.
Click to take a snapshot of the live video stream. The le is saved in the ‘Downloads’ folder on your computer. The image
le name is [snapshot_YYYY_MM_DD_HH_MM_SS.jpg]. The size of the snapshot depends on the compression that is applied
from the specic web-browser engine where the snapshot is received, therefore, the snapshot size may vary from the actual
compression setting that is congured in the device.
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The device interface
Click to show I/O output ports. Use the switch to open or close the circuit of a port, for example to test external devices.
Click to manually turn on or turn off the IR illumination.
Click to turn on or turn off the available on-screen controls.
Click to manually turn on the heater for a selected period of time.
Click to start a continuous recording of the live video stream. Click again to stop the recording. If a recording is ongoing, it
will resume automatically after a reboot.
Click to show the storage that is congured for the device. To congure the storage you need to be logged in as an
administrator.
Click to access more settings:
• Video format: Select the encoding format to use in the live view. If you select a format with video compression, it
results in a higher CPU and memory usage.
• Client stream information: Turn on to show dynamic information about the video stream used by the browser that
shows the live video stream. The bitrate information differs from the information shown in a text overlay, because of
different information sources. The bitrate in the client stream information is the bitrate of the last second, and it
comes from the encoding driver of the device. The bitrate in the overlay is the average bitrate of the last 5 seconds,
and it comes from the browser. Both values cover only the raw video stream and not the additional bandwidth
generated when it’s transported over the network through UDP/TCP/HTTP.
• Adaptive stream: Turn on to adapt the image resolution to the viewing client’s actual display resolution, to increase
the user experience and help prevent a possible overload of the client’s hardware. The adaptive stream is only
applied when you view the live video stream in the web interface in a browser. When adaptive stream is turned on,
the maximum frame rate is 30 fps. If you take a snapshot while adaptive stream is turned on, it will use the image
resolution selected by the adaptive stream.
• Level grid: Click
to hide it.
• Pixel counter: Click
also dene the pixel size of the box in the Width and Height elds.
• Refresh: Click
Click to show the live view at full resolution. If the full resolution is larger than your screen size, use the smaller image to
navigate in the image.
to show the level grid. The grid helps you decide if the image is horizontally aligned. Click
to show the pixel counter. Drag and resize the box to contain your area of interest. You can
to refresh the still image in the live view.
Click to show the live video stream in full screen. Press ESC to exit full screen mode.
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The device interface
Installation
Capture mode: A capture mode is a preset conguration that denes how the camera captures images. When you change the
capture mode, it can affect many other settings, such as view areas and privacy masks.
Mounting position: The orientation of the image can change depending on how the camera is mounted.
Power line frequency: Select the frequency that is used in your region to minimize image icker. The American regions
usually use 60 Hz. The rest of the world mostly uses 50 Hz. If you're not sure of your region's power line frequency, check
with the local authorities.
Rotate: Select the preferred image orientation.
Image
Appearance
Saturation: Use the slider to adjust the color intensity. You can for example get a grayscale image.
Contrast: Use the slider to adjust the difference between light and dark.
Brightness: Use the slider to adjust the light intensity. This can make objects easier to see. Brightness is applied after image
capture, and doesn’t affect the information in the image. To get more details from a dark area, it’s usually better to increase
gain or exposure time.
Sharpness: Use the slider to make objects in the image appear sharper by adjusting the edge contrast. If you increase the
sharpness, it may increase the bitrate and the amount of storage space needed as well.
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The device interface
Wide dynamic range
WDR: Turn on to make both bright and dark areas of the image visible.
Local contrast: Use the slider to adjust the contrast of the image. A higher value makes the contrast higher between dark
and light areas.
Tone mapping: Use the slider to adjust the amount of tone mapping that is applied to the image. If the value is set to zero only
the standard gamma correction is applied, while a higher value increases the visibility in the image.
White balance
When the camera detects the color temperature of the incoming light, it can adjust the image to make the colors look more
natural. If this is not sufcient, you can select a suitable light source from the list.
The automatic white balance setting reduces the risk of color icker by adapting to changes gradually. If the lighting changes, or
when the camera is rst started, it can take up to 30 seconds to adapt to the new light source. If there is more than one type
of light source in a scene, that is they differ in color temperature, the dominating light source acts as a reference for the
automatic white balance algorithm. This behavior can be overridden by choosing a xed white balance setting that matches
the light source you want to use as a reference.
Light environment:
• Automatic: Automatic identication and compensation for the light source color. This is the recommended setting
which can be used in most situations.
• Automatic – outdoors: Automatic identication and compensation for the light source color. This is the recommended
setting which can be used in most outdoor situations.
• Custom – indoors: Fixed color adjustment for a room with some articial light other than uorescent lighting and
good for a normal color temperature around 2800 K.
• Custom – outdoors: Fixed color adjustment for sunny weather conditions with a color temperature around 5500 K.
• Fixed – uorescent 1: Fixed color adjustment for uorescent lighting with a color temperature around 4000 K.
• Fixed – uorescent 2: Fixed color adjustment for uorescent lighting with a color temperature around 3000 K.
• Fixed – indoors: Fixed color adjustment for a room with some articial light other than uorescent lighting and
good for a normal color temperature around 2800 K.
• Fixed – outdoors 1: Fixed color adjustment for sunny weather conditions with a color temperature around 5500 K.
• Fixed – outdoors 2: Fixed color adjustment for cloudy weather condition with a color temperature around 6500 K.
• Street light – mercury
in street lighting.
• Street light – sodium
lights common in street lighting.
• Hold current: Keep the current settings and do not compensate for light changes.
• Manual: Fix the white balance with the help of a white object. Drag the circle to an object that you want the
camera to interpret as white in the live view image. Use the Red balance and Blue balance sliders to adjust the
white balance manually.
: Fixed color adjustment for ultraviolet emission in mercury vapor lights common
: Fixed color adjustment that compensates for the yellow orange color of sodium vapor
Day-night mode
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IR-cut lter:
• Auto: Select to automatically turn on and off the IR-cut lter. When the camera is in day mode, the IR-cut lter
is turned on and blocks incoming infrared light, and when in night mode, the IR-cut lter is turned off and the
camera’s light sensitivity increases.
• On: Select to turn on the IR-cut lter. The image is in color, but with reduced light sensitivity.
Threshold: Use the slider to adjust the light threshold where the camera changes from day mode to night mode.
IR light
If your device doesn’t have built-in illumination, these controls are only available when you have connected a supporting Axis
accessory.
Allow illumination: Turn on to let the camera use the built-in light in night mode.
Synchronize illumination: Turn on to automatically synchronize the illumination with the surrounding light. The synchronization
between day and night only works if the IR-cut lter is set to Auto or Off.
• Off: Select to turn off the IR-cut lter. The image is in black and white for increased light sensitivity.
• Move the slider towards Bright to decrease the threshold for the IR-cut lter. The camera changes to night mode
earlier.
• Move the slider towards Dark to increase the threshold for the IR-cut lter. The camera changes to night mode later.
Automatic illumination angle
Illumination angle
from the camera’s angle of view. If the camera has a wide angle of view, you can set the illumination angle to a narrower angle,
which equals a greater tele position. This will result in dark corners in the image.
IR wavelength
White light
Allow illumination : Turn on to let the camera use white light in night mode.
Synchronize illumination
Exposure
Exposure mode: Select an exposure mode to reduce rapidly changing irregular effects in the image, for example icker produced
by different types of light sources. We recommend you to use the automatic exposure mode, or the same frequency as your
power network.
• Automatic: The camera adjusts the aperture, gain and shutter automatically.
• Automatic aperture
: Use the slider to manually set the illumination angle, for example if the angle needs to be different
: Select the desired wavelength for the IR light.
: Turn on to use the automatic illumination angle.
: Turn on to automatically synchronize the white light with the surrounding light.
: The camera adjusts the aperture and gain automatically. The shutter is xed.
• Automatic shutter
• Hold current: Locks the current exposure settings.
• Flicker-free
speeds: 1/50 s (50 Hz) and 1/60 s (60 Hz).
• Flicker-free 50 Hz
: The camera adjusts the shutter and gain automatically. The aperture is xed.
: The camera adjusts the aperture and gain automatically, and uses only the following shutter
: The camera adjusts the aperture and gain automatically, and uses the shutter speed 1/50 s.
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• Flicker-free 60 Hz : The camera adjusts the aperture and gain automatically, and uses the shutter speed 1/60 s.
• Flicker-reduced
1/100 s (50 Hz) and 1/120 s (60 Hz) for brighter scenes.
• Flicker-reduced 50 Hz
than 1/100 s for brighter scenes.
• Flicker-reduced 60 Hz
than 1/120 s for brighter scenes.
Exposure zone: The exposure zone tells the camera to prioritize image quality in the most important part of the scene. Select the
part of the scene of greatest interest to calculate the automatic exposure levels, for example the area in front of an entrance door.
Note
• Manual
The exposure zones are related to the original image (un-rotated), and the names of the zones apply to the original image.
This means, for example, that if the video stream is rotated 90°, then the Upper zone becomes the Right zone in the
stream, and Left becomes Lower.
• Automatic: Suitable for most situations.
• Center: Uses a xed area in the center of the image to calculate the exposure. The area has a xed size and
position in the live view.
• Full
• Upper
• Lower
: Uses the entire live view to calculate the exposure.
: Uses an area with a xed size and position in the upper part of the image to calculate the exposure.
: Uses an area with a xed size and position in the lower part of the image to calculate the exposure.
: This is the same as icker-free, but the camera might use shutter speeds faster than
: This is the same as icker-free, but the camera might use shutter speeds faster
: This is the same as icker-free, but the camera might use shutter speeds faster
: The aperture, gain and shutter are xed.
• Left
• Right
• Spot: Uses an area with a xed size and position in the live view to calculate the exposure.
• Custom: Uses an area in the live view to calculate the exposure. You can adjust the size and position of the area.
Max shutter: Select the shutter speed to provide the best image. Low shutter speeds (longer exposure) might cause motion blur
when there is movement, and a too high shutter speed might affect the image quality. Max shutter works with max gain to
improve the image.
Max gain: Select the suitable max gain. If you increase the max gain, it improves the visible level of detail in dark images, but
also increases the noise level. More noise can also result in increased use of bandwidth and storage. If you set the max gain
to a high value, images can differ a lot if the light conditions are very different from day to night. Max gain works with max
shutter to improve the image.
P-Iris upload
Blur-noise trade-off: Use the slider to adjust the priority between motion blur and noise. If you want to prioritize low bandwidth
and have less noise at the expense of details in moving objects, move the slider towards Low noise. If you want to prioritize the
preservation of details in moving objects at the expense of noise and bandwidth, move the slider towards Low motion blur.
Note
You can change the exposure either by adjusting the exposure or by adjusting the gain. If you increase the exposure time,
it results in more motion blur, and if you increase the gain it results in more noise. If you adjust the Blur-noise trade-off
towards Low noise, the exposure will prefer longer exposure times over sensor gain when the exposure is increased, and
the opposite if you adjust the trade-off towards Low motion blur. Both the gain and exposure time will eventually reach
their maximum values in low-light conditions, regardless of the priority set.
: Uses an area with a xed size and position in the left part of the image to calculate the exposure.
: Uses an area with a xed size and position in the right part of the image to calculate the exposure.
: Select the installed and supported lens. Restart the camera for the changes to take effect.
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Lock aperture: Turn on to keep the aperture size set by the Aperture slider. Turn off to allow the camera to automatically adjust
the aperture size. You can, for example, lock the aperture for scenes with permanent light conditions.
Aperture: Use the slider to adjust the aperture size, that is, how much light passes through the lens. To allow more light to enter
the sensor and thereby produce a brighter image in low-light conditions, move the slider towards Open. An open aperture also
reduces the depth of eld, which means that objects close to or far from the camera can appear unfocused. To allow more of
the image to be in focus, move the slider towards Closed.
Exposure level: Use the slider to adjust the image exposure.
Defog
Note
: Turn on to detect the effects of foggy weather and automatically remove them for a clearer image.
We recommend you not to turn on Defog in scenes with low contrast, large light level variations, or when the autofocus is
slightly off. This can affect the image quality, for example, by increasing the contrast. Furthermore, too much light can
negatively impact the image quality when defog is active.
Stream
General
Resolution: Select the image resolution suitable for the surveillance scene. A higher resolution increases bandwidth and storage.
Frame rate: To avoid bandwidth problems on the network or reduce storage size, you can limit the frame rate to a xed amount.
If you leave the frame rate at zero, the frame rate is kept at the highest possible rate under the current conditions. A higher
frame rate requires more bandwidth and storage capacity.
Compression: Use the slider to adjust the image compression. High compression results in a lower bitrate and lower image quality.
Low compression improves the image quality, but uses more bandwidth and storage when you record.
H.26x encoding
Zipstream: A bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265
stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example in
scenes with moving objects. When the scene is more static, Zipstream applies a lower bitrate, and thereby reduces the required
storage. To learn more, see Reducing the bit rate with Axis Zipstream
Select the desired level of bitrate reduction:
• Off: No bitrate reduction.
• Low: No visible quality degradation in most scenes. This is the default option and it can be used in all types
of scenes to reduce the bitrate.
• Medium: Visible effects in some scenes through less noise and a slightly lower level of detail in regions of lower
interest, for example where there’s no movement.
• High: Visible effects in some scenes through less noise and a lower level of detail in regions of lower interest,
for example where there’s no movement. We recommend this level for cloud-connected devices and devices that
use local storage.
• Higher: Visible effects in some scenes through less noise and a lower level of detail in regions of lower interest,
for example where there’s no movement.
Dynamic FPS (frames per second): Turn on to allow the bandwidth to vary based on the level of activity in the scene. More
activity requires more bandwidth.
Lower limit: Enter a value to adjust the frame rate between minimal fps and the stream default fps based on scene motion. We
recommend you to use lower limit in scenes with very little motion, where the fps could drop to 1 or lower.
Dynamic GOP (Group of Pictures): Turn on to dynamically adjust the interval between I-frames based on the level of activity
in the scene.
• Extreme: Visible effects in most scenes. The bitrate is optimized for smallest possible storage.
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Upper limit: Enter a maximum GOP length, that is, the maximum number of P-frames between two I-frames.
P-frames: Enter the desired number of P-frames. The higher the number, the less bandwidth is required. However, if there are
network congestion, there could be a noticeable deterioration in the video quality.
H.264 prole:
• Baseline: Use if the video management client doesn’t support CABAC entropy coding.
• Main: Use if the video management client supports CABAC entropy coding, to achieve higher compression with
maintained video quality. It requires more processing power to decode compared to the baseline prole.
• High: Use if the video management client supports CABAC entropy coding, to achieve even higher compression than
Bitrate control:
with the main prole. It requires more processing power to decode compared to the main prole.
• Average: Select to automatically adjust the bitrate over a longer time period and provide the best possible image
quality based on the available storage.
-
- Target bitrate: Enter desired target bitrate.
- Retention time: Enter the number of days to keep the recordings.
- Storage: Shows the estimated storage that can be used for the stream.
- Maximum bitrate: Turn on to set a bitrate limit.
- Bitrate limit: Enter a bitrate limit that is higher than the target bitrate.
• Maximum: Select to set a maximum instant bitrate of the stream based on your network bandwidth.
- Maximum: Enter the maximum bitrate.
• Variable: Select to allow the bitrate to vary based on the level of activity in the scene. More activity requires more
bandwidth. We recommend this option for most situations.
Orientation
Rotate: Rotate the image to match your requirements.
Mirror: Turn on to mirror the image.
Audio
Include: Turn on to use audio in the video stream.
Source
Stereo
: Select what audio source to use.
: Turn on to include built-in audio as well as audio from an external microphone.
Click to calculate the target bitrate based on available storage, retention time, and bitrate limit.
Overlays
: Click to add an overlay. Select the type of overlay from the dropdown list:
• Text: Select to show a text that is integrated in the live view image and visible in all views, recordings and snapshots.
You can enter your own text, and you can also include pre-congured modiers to automatically show for example
time, date, frame rate.
-
-
-
: Click to add the date modier %F to show yyyy-mm-dd.
: Click to add the time modier %X to show hh:mm:ss (24-hour clock).
: Click to select any of the modiers shown in the list to add them to the text box. For example,
%a shows the day of the week.
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- Size: Select the desired font size.
- Appearance: Select the text color and background color, for example, white text on a black background
(default).
-
• Image: Select to show a static image superimposed over the video stream. You can use .bmp, .png, .jpeg, or .svg les.
To upload an image, click Images. Before you upload an image, you can choose to:
- Scale with resolution: Select to automatically scale the overlay image to t the video resolution.
- Use transparency: Select and enter the RGB hexadecimal value for that color. Use the format RRGGBB.
• Streaming indicator: Select to show an animation superimposed over the video stream. The animation indicates
that the video stream is live, even if the scene doesn’t contain any motion.
- Appearance: Select the animation color and background color, for example, red animation on a transparent
- Size: Select the desired font size.
-
: Select the position of the overlay in the image.
Examples of hexadecimal values: FFFFFF for white, 000000 for black, FF00000 for red, 6633FF for blue, and
669900 for green. Only for .bmp images.
background (default).
: Select the position of the overlay in the image.
View areas
: Click to create a view area.
Click the view area to access settings.
Name: Enter a name for the view area. The maximum length is 64 characters.
Aspect ratio: Select desired aspect ratio. The resolution adjusts automatically.
PTZ: Turn on to use pan, tilt, and zoom functionality in the view area.
Privacy masks
: Click to create a new privacy mask. The maximum number of masks depend on the complexity of all masks combined.
Each mask can have maximum 10 anchor points.
Privacy masks: Click to change the color of all privacy masks, or to delete all privacy masks permanently.
Mask x: Click to rename, disable, or permanently delete the mask.
Audio
Device settings
Input
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Allow stream extraction: Turn on to allow stream extraction.
Input type: Select the type of input, for instance if it’s a microphone or line-in.
Power type: Select power type for your input.
Activate changes: Click to activate your selection.
Separate gain controls: Turn on to adjust the gain separately for the different input types.
Automatic gain control: Turn on to dynamically adapt the gain to changes in the sound.
Gain: Use the slider to change the gain. Click the microphone icon to mute or unmute.
Output: Shows the type of output.
Gain: Use the slider to change the gain. Click the speaker icon to mute or unmute.
Stream
Encoding: Select the encoding to use for the input source streaming.
Audio clips
Add clip: Click to add a new audio clip.
Click to play the audio clip.
Click to stop playing the audio clip.
The context menu contains:
• Rename: Change the name of the audio clip.
• Create link: Create a URL which, when used, plays the audio clip on the device. Specify the volume and number
of times to play the clip.
• Download: Download the audio clip to your computer.
• Delete: Delete the audio clip from the device.
Recordings
Click to lter the recordings.
From: Show recordings done after a certain point in time.
To: Show recordings up until a certain point in time.
Source: Show recordings based on source.
Event: Show recordings based on events.
Storage: Show recordings based on storage type.
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Click to play the recording.
Click to stop the recording.
Click to show more information and options about the recording.
Set export range: If you only want to export part of the recording, enter from when to when.
Click to delete the recording.
Export: Click to export (part of) the recording.
Apps
Add app: Click to install a new app.
Find more apps: Click to go to an overview page of Axis apps.
The context menu contains:
• App log: Click to view a log of the app events. The log is helpful when you contact support.
• Activate license with a key: If the app requires a license, you need to activate it. Use this option if your device
doesn’t have internet access.
If you don’t have a license key, go to axis.com/applications. You need a license code and the Axis product serial
number to generate a license key.
• Activate license automatically: If the app requires a license, you need to activate it. Use this option if your device has
internet access. You need a license code to activate the license.
• Deactivate the license: Deactivate the license to use it in another device. If you deactivate the license, you also
remove it from the device. To deactivate the license requires internet access.
Note
Start: Start or stop the app.
Open: Click to access the app’s settings. The available settings depend on the application. Some applications don’t have any
settings.
• Delete: Delete the app permanently from the device. If you don’t deactivate the license rst, it remains active.
The device’s performance might be affected if you run several apps at the same time.
System
Date and time
The time format depends on the web browser’s language settings.
Note
We recommend you to synchronize the device’s date and time with an NTP server.
Synchronization: Select an option for synchronizing the device’s date and time.
• Automatic date and time (NTP server using DHCP): Synchronize with the NTP server connected to the DHCP server.
• Automatic date and time (manual NTP server): Synchronize with NTP servers of your choice.
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- Primary NTP server and Secondary NTP server: Enter the IP address of one or two NTP servers. When you use
• Custom date and time: Manually set the date and time. Click Get from system to fetch the date and time settings
once from your computer or mobile device.
Time zone: Select which time zone to use. Time will be automatically adjusted for daylight saving time and standard time.
Note
The system uses the date and time settings in all recordings, logs and system settings.
Network
IPv4 and IPv6
IPv4
• Automatic IP (DHCP) and DNS (DHCP): The recommended setting for most networks. The current settings are
updated automatically.
• Automatic IP (DHCP) and manual DNS: Contact your network administrator to congure the manual settings. The
current automatic settings are updated automatically.
• Manual IP and DNS: Contact your network administrator to congure the settings.
IP address: Enter a unique IP address for the device. Static IP addresses can be assigned at random within isolated networks,
provided that each address is unique. To avoid conicts, we recommend you to contact your network administrator before you
assign a static IP address.
two NTP servers, the device synchronizes and adapts its time based on input from both.
Subnet mask: Enter the subnet mask.
Router: Enter the IP address of the default router (gateway) used to connect devices that are attached to different networks and
network segments.
Hostname: Enter the hostname.
Search domains: When you use a hostname that is not fully qualied, click Add search domain and enter a domain in which to
search for the hostname used by the device.
DNS servers: Click Add DNS server and enter the IP address of the primary DNS server. This provides the translation of hostnames
to IP addresses on your network.
IPv6
Assign IPv6 automatically: Select to let the network router assign an IP address to the device automatically.
HTTP and HTTPS
Allow access through: Select if a user is allowed to connect to the device through the HTTP, HTTPS, or both HTTP and HTTPS
protocols.
HTTPS is a protocol that provides encryption for page requests from users and for the pages returned by the web server. The
encrypted exchange of information is governed by the use of an HTTPS certicate, which guarantees the authenticity of the server.
To use HTTPS on the device, you must install an HTTPS certicate. Go to System > Security to create and install certicates.
Note
If you view encrypted web pages through HTTPS, you might experience a drop in performance, especially when you
request a page for the rst time.
HTTP port: Enter the HTTP port to use. Port 80 or any port in the range 1024-65535 are allowed. If you are logged in as an
administrator, you can also enter any port in the range 1-1023. If you use a port in this range, you get a warning.
HTTPS port: Enter the HTTPS port to use. Port 443 or any port in the range 1024-65535 are allowed. If you are logged in as an
administrator, you can also enter any port in the range 1-1023. If you use a port in this range, you get a warning.
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Certicate: Select a certicate to enable HTTPS for the device.
Friendly name
Bonjour®: Turn on to allow automatic discovery on the network.
Bonjour name: Enter a friendly name to be visible on the network. The default name is the device name and MAC address.
Use UPnP®: Turn on to allow automatic discovery on the network.
UPnP name: Enter a friendly name to be visible on the network. The default name is the device name and MAC address.
One-click cloud connection
One-click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video
from any location. For more information, see axis.com/end-to-end-solutions/hosted-services.
Allow O3C:
• One-click: The default setting. Press and hold the control button on the device to connect to an O3C service over the
internet. You need to register the device with the O3C service within 24 hours after you press the control button.
Otherwise, the device disconnects from the O3C service. Once you have registered the device, Always is enabled and
the device stays connected to the O3C service.
• Always: The device constantly attempts to connect to an O3C service over the internet. Once you have registered the
device, it stays connected to the O3C service. Use this option if the control button on the device is out of reach.
Proxy settings: If needed, enter the proxy settings to connect to the HTTP server.
• No: Disables the O3C service.
Host: Enter the proxy server’s address.
Port: Enter the port number used for access.
Login and Password: If needed, enter username and password for the proxy server.
Authentication method:
• Basic: This method is the most compatible authentication scheme for HTTP. It’s less secure than the Digest method
because it sends the username and password unencrypted to the server.
• Digest: This method is more secure because it always transfers the password encrypted across the network.
• Auto: This option lets the device select the authentication method depending on the supported methods. It prioritizes
Owner authentication key (OAK): Click Get key to fetch the owner authentication key. This is only possible if the device is
connected to the internet without a rewall or proxy.
SNMP
The Simple Network Management Protocol (SNMP) allows remote management of network devices.
SNMP: Select the version of SNMP to use.
the Digest method over the Basic method.
• v1 and v2c:
- Read community: Enter the community name that has read-only access to all supported SNMP objects. The
default value is public.
- Write community: Enter the community name that has read/write access to all supported SNMP objects
(except read-only objects). The default value is write.
- Activate traps: Turn on to activate trap reporting. The device uses traps to send messages for important
events or status changes to a management system. In the device interface, you can set up traps for SNMP v1
and v2c. Traps are automatically turned off if you change to SNMP v3 or turn off SNMP. If you use SNMP v3,
you can set up traps through the SNMP v3 management application.
- Trap address: Enter the IP address or host name of the management server.
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- Trap community: Enter the community to use when the device sends a trap message to the management
system.
- Traps:
- Cold start: Sends a trap message when the device starts.
- Warm start: Sends a trap message when you change an SNMP setting.
- Link up: Sends a trap message when a link changes from down to up.
Note
Connected clients
- Authentication failed: Sends a trap message when an authentication attempt fails.
All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps. For more information, see
AXIS OS Portal > SNMP.
• v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, we
recommend you to activate HTTPS, as the password is then sent through HTTPS. This also prevents unauthorized
parties to access unencrypted SNMP v1 and v2c traps. If you use SNMP v3, you can set up traps through the SNMP v3
management application.
- Password for the account “initial”: Enter the SNMP password for the account named “initial”. Although the
password can be sent without activating HTTPS, we don’t recommend it. The SNMP v3 password can only
be set once, and preferably only when HTTPS is enabled. Once the password is set, the password eld is no
longer displayed. To set the password again, you must reset the device to factory default settings.
The list shows all clients that are connected to the device.
Update: Click to refresh the list.
Security
Certicates
Certicates are used to authenticate devices on a network. The device supports two types of certicates:
• Client/server certicates
A client/server certicate validates the device’s identity, and can be self-signed or issued by a Certicate Authority (CA).
A self-signed certicate offers limited protection and can be used before a CA-issued certicate has been obtained.
• CA certicates
You can use a CA certicate to authenticate a peer certicate, for example to validate the identity of an authentication
server when the device connects to a network protected by IEEE 802.1X. The device has several pre-installed CA
These formats are supported:
Important
certicates.
• Certicate formats: .PEM, .CER, and .PFX
• Private key formats: PKCS#1 and PKCS#12
If you reset the device to factory default, all certicates are deleted. Any pre-installed CA certicates are reinstalled.
Filter the certicates in the list.
Add certicate : Click to add a certicate.
The context menu contains:
• Certicate information: View an installed certicate’s properties.
• Delete certicate: Delete the certicate.
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• Create certicate signing request: Create a certicate signing request to send to a registration authority to apply
for a digital identity certicate.
IEEE 802.1x
IEEE 802.1x is an IEEE standard for port-based network admission control providing secure authentication of wired and wireless
network devices. IEEE 802.1x is based on EAP (Extensible Authentication Protocol).
To access a network protected by IEEE 802.1x, network devices must authenticate themselves. The authentication is performed by
an authentication server, typically a RADIUS server (for example FreeRADIUS and Microsoft Internet Authentication Server).
Certicates
When congured without a CA certicate, server certicate validation is disabled and the device tries to authenticate itself
regardless of what network it is connected to.
When using a certicate, in Axis' implementation, the device and the authentication server authenticate themselves with digital
certicates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security).
To allow the device to access a network protected through certicates, a signed client certicate must be installed on the device.
Client certicate: Select a client certicate to use IEEE 802.1x. The authentication server uses the certicate to validate the
client’s identity.
CA certicate: Select a CA certicate to validate the authentication server’s identity. When no certicate is selected, the device
tries to authenticate itself regardless of what network it is connected to.
EAP identity: Enter the user identity associated with the client certicate.
EAPOL version: Select the EAPOL version that is used in the network switch.
Use IEEE 802.1x: Select to use the IEEE 802.1x protocol.
Prevent brute-force attacks
Blocking: Turn on to block brute-force attacks. A brute-force attack uses trial-and-error to guess login info or encryption keys.
Blocking period: Enter the number of seconds to block a brute-force attack.
Blocking conditions: Enter the number of authentication failures allowed per second before the block starts. You can set the
number of failures allowed both on page level and device level.
IP address lter
Use lter: Select to lter which IP addresses that are allowed to access the device.
Policy: Choose whether to Allow access or Deny access for certain IP addresses.
Addresses: Enter the IP numbers that are either allowed or denied access to the device. You can also use the CIDR format.
Custom-signed rmware certicate
To install test rmware or other custom rmware from Axis on the device, you need a custom-signed rmware certicate. The
certicate veries that the rmware is approved by both the device owner and Axis. The rmware can only run on a specic
device which is identied by its unique serial number and chip ID. Custom-signed rmware certicates can only be created
by Axis, since Axis holds the key to sign them.
Click Install to install the certicate. You need to install the certicate before you install the rmware.
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Users
Add user: Click to add a new user. You can add up to 100 users.
Username: Enter a unique username.
New password: Enter a password for the user. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code
32 to 126) are allowed in the password, for example letters, numbers, punctuation, and some symbols.
Repeat password: Enter the same password again.
Role:
• Administrator: Has full access to all settings. Administrators can also add, update, and remove other users.
• Operator: Has access to all settings except:
- All System settings.
- Adding apps.
• Viewer: Has access to:
- Watch and take snapshots of a video stream.
- Watch and export recordings.
- With PTZ user access: pan, tilt, and zoom.
The context menu contains:
Update user: Edit the user’s properties.
Delete user: Delete the user. You can’t delete the root user.
Anonymous users
Allow anonymous viewers: Turn on to allow anyone to access the device as a viewer without having to log in with a user account.
Allow anonymous PTZ operators: Turn on to allow anonymous users to pan, tilt, and zoom the image.
Events
Rules
A rule denes the conditions that must be met for the product to perform an action. The list shows all the currently congured
rules in the product.
Note
You can create up to 256 action rules.
Add a rule: Click to create a rule.
Name: Enter a name for the rule.
Wait between actions: Enter the minimum time (hh:mm:ss) that must pass between rule activations. It is useful if the rule is
activated by for example day-night mode conditions, to avoid that small light changes during sunrise and sunset activate
the rule repeatedly.
Condition: Select a condition from the list. A condition must be met for the device to perform an action. If multiple
conditions are dened, all of them must be met to trigger the action. For information about specic conditions, see
Get started with rules for events.
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Use this condition as a trigger: Select to make this rst condition function only as a starting trigger. It means that once the rule
is activated it remains active for as long as all the other conditions are met, no matter the state of the rst condition. If you don’t
select this option, the rule will simply be active whenever all the conditions are met.
Invert this condition: Select if you want the condition to be the opposite of your selection.
Add a condition: Click to add an additional condition.
Action: Select an action from the list and enter its required information. For information about specic actions, see
Get started with rules for events.
Recipients
You can set up your device to notify recipients about events or send les. The list shows all the recipients currently congured in
the product, along with information about their conguration.
Note
You can create up to 20 recipients.
Add a recipient: Click to add a recipient.
Name: Enter a name for the recipient.
Type: Select from the list:
• FTP
- Host: Enter the server's IP address or hostname. If you enter a hostname, make sure that a DNS server is
specied under System > Network > IPv4 and IPv6.
- Port: Enter the port number used by the FTP server. The default is 21.
- Folder: Enter the path to the directory where you want to store les. If this directory doesn’t already exist
on the FTP server, you will get an error message when uploading les.
- Username: Enter the username for the login.
- Password: Enter the password for the login.
- Use temporary le name: Select to upload les with temporary, automatically generated lenames. The
les get renamed to the desired names when the upload completes. If the upload is aborted/interrupted,
you don’t get any corrupt les. However, you probably still get the temporary les. This way you know that
all les that have the desired name, are correct.
- Use passive FTP: Under normal circumstances the product simply requests the target FTP server to open the
data connection. The device actively initiates both the FTP control and data connections to the target server.
• HTTP
• HTTPS
• Network storage
This is normally needed if there is a rewall between the device and the target FTP server.
- URL: Enter the network address to the HTTP server and the script that will handle the request. For example:
http://192.168.254.10/cgi-bin/notify.cgi.
- Username: Enter the username for the login.
- Password: Enter the password for the login.
- Proxy: Turn on and enter the required information if a proxy server must be passed to connect to the HTTP
server.
- URL: Enter the network address to the HTTPS server and the script that will handle the request. For example:
https://192.168.254.10/cgi-bin/notify.cgi.
- Validate server certicate: Select to validate the certicate that was created by HTTPS server.
- Username: Enter the username for the login.
- Password: Enter the password for the login.
- Proxy: Turn on and enter the required information if a proxy server must be passed to connect to the HTTPS
server.
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You can add network storage such as a NAS (Network Attached Storage) and use it as a recipient to store les.
The les are stored in the Matroska (MKV) le format.
- Host: Enter the IP address or hostname for the network storage.
- Share: Enter the name of the share on the host.
- Folder: Enter the path to the directory where you want to store les.
- Username: Enter the username for the login.
- Password: Enter the password for the login.
• SFTP
- Host: Enter the server's IP address or hostname. If you enter a hostname, make sure that a DNS server is
specied under System > Network > IPv4 and IPv6.
- Port: Enter the port number used by the SFTP server. The default is 22.
- Folder: Enter the path to the directory where you want to store les. If this directory doesn’t already exist on
the SFTP server, you will get an error message when uploading les.
- Username: Enter the username for the login.
- Password: Enter the password for the login.
- SSH host public key (MD5): Enter the ngerprint of the remote host’s public key (a 32 hexadecimal digits
string). The SFTP client supports SFTP servers using SSH-2 with RSA, DSA, ECDSA, and ED25519 host key
types. RSA is the preferred method during negotiation, followed by ECDSA, ED25519, and DSA. Make sure to
enter the right MD5 host key that is used by your SFTP server.
- Use temporary le name: Select to upload les with temporary, automatically generated lenames. The
les get renamed to the desired names when the upload completes. If the upload is aborted/interrupted,
you don’t get any corrupt les. However, you probably still get the temporary les. This way you know that
• Email
Note
all les that have the desired name, are correct.
- Send email to: Enter the email address to send emails to. To enter multiple addresses, use commas to
separate them.
- Send email from: Enter the email address of the sending server.
- Username: Enter the username for the mail server. Leave this eld empty if the mail server does not
require authentication.
- Password: Enter the password for the mail server. Leave this eld empty if the mail server does not require
authentication.
- Email server (SMTP): Enter the name of the SMTP server, for example smtp.gmail.com, smtp.mail.yahoo.com.
- Port: Enter the port number for the SMTP server, using values in the range 0-65535. The default value is 587.
- Encryption: To use encryption, select either SSL or TLS.
- Validate server certicate: If you use encryption, select to validate the identity of the device. The certicate
can be self-signed or issued by a Certicate Authority (CA).
- POP authentication: Turn on to enter the name of the POP server, for example pop.gmail.com.
Some email providers have security lters that prevent users from receiving or viewing large amount of
attachments, from receiving scheduled emails and similar. Check the email provider's security policy to avoid
your email account being locked or missing out on your expected emails.
• TCP
- Host: Enter the server's IP address or hostname. If you enter a hostname, make sure that a DNS server is
specied under System > Network > IPv4 and IPv6.
Test: Click to test the setup.
The context menu contains:
View recipient: Click to view all the recipient details.
Copy recipient: Click to copy a recipient. When you copy, you can make changes to the new recipient.
Delete recipient: Click to delete the recipient permanently.
Schedules
- Port: Enter the port number used to access the server.
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Schedules and pulses can be used as conditions in rules. The list shows all the schedules and pulses currently congured in the
product, along with information about their conguration.
Add schedule: Click to create a schedule or pulse.
Manual trigger
The manual trigger is used to manually trigger a rule. The manual trigger can for example be used to validate actions during
product installation and conguration.
MQTT
MQTT (Message Queuing Telemetry Transport) is a standard messaging protocol for the Internet of Things (IoT). It was designed for
simplied IoT integration and is used in a wide variety of industries to connect remote devices with a small code footprint and
minimal network bandwidth. The MQTT client in Axis device rmware can simplify integration of data and events produced in the
device to systems which are not video management systems (VMS).
Set up the device as an MQTT client. MQTT communication is based on two entities, the clients and the broker. The clients can
send and receive messages. The broker is responsible for routing messages between clients.
You can learn more about MQTT in AXIS OS Portal.
MQTT client
Connect: Turn on or off the MQTT client.
Status: Shows the current status of the MQTT client.
Broker
Host: Enter the hostname or IP address of the MQTT server.
Protocol: Select which protocol to use.
Port: Enter the port number.
• 1883 is the default value for MQTT over TCP
• 8883 is the default value for MQTT over SSL
• 80 is the default value for MQTT over WebSocket
Username: Enter the username that the client will use to access the server.
Password: Enter a password for the username.
Client ID: Enter a client ID. The client identier is sent to the server when the client connects to it.
Clean session: Controls the behavior at connection and disconnection time. When selected, the state information is discarded
at connect and disconnect.
Keep alive interval: The keep alive interval enables the client to detect when the server is no longer available without having
to wait for the long TCP/IP timeout.
• 443 is the default value for MQTT over WebSocket Secure
Timeout: The time interval in seconds to allow a connect to complete. Default value: 60
Reconnect automatically: Species whether the client should reconnect automatically after a disconnect.
Connect message
Species if a message should be sent out when a connection is established.
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Send message: Turn on to send messages.
Use default: Turn off to enter your own default message.
Topic: Enter the topic for the default message.
Payload: Enter the content for the default message.
Retain: Select to keep the state of client on this Topic
QoS: Change the QoS layer for the packet ow.
Last Will and Testament message
The Last Will Testament (LWT) lets a client provide a testament along with its credentials when connecting to the broker. If the
client disconnects ungracefully at some point later (maybe because his power source died), it can let the broker deliver a message
to other clients. This LWT message has the same form as an ordinary message and gets routed via the same mechanics.
Send message: Turn on to send messages.
Use default: Turn off to enter your own default message.
Topic: Enter the topic for the default message.
Payload: Enter the content for the default message.
Retain: Select to keep the state of client on this Topic
QoS: Change the QoS layer for the packet ow.
MQTT publication
Use default condition prex: Select to use the default condition prex, that is dened in the MQTT client tab.
Include condition name: Select to include the topics that describe the condition in the MQTT topic.
Include condition namespaces: Select to include ONVIF topic namespaces in the MQTT topic.
Include serial number in payload: Select to include the device’s serial number in the MQTT payload.
Add condition: Click to add a condition.
Retain: Denes which MQTT messages are sent as retained..
• None: Send all messages as non-retained.
• Property: Send only stateful messages as retained.
QoS: Select the desired level for the MQTT publication.
MQTT subscriptions
• All: Send both stateful and stateless messages as retained.
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Add subscription: Click to add a new MQTT subscription.
Subscription lter: Enter the MQTT topic that you want to subscribe to.
Use device topic prex: Add the subscription lter as prex to the MQTT topic.
Subscription type:
• Stateless: Select to convert MQTT messages into a stateless message.
QoS: Select the desired level for the MQTT subscription.
SIP
SIP settings
Session Initiation Protocol (SIP) is used for interactive communication sessions between users. The sessions can include audio
and video.
Enable SIP: Check this option to make it possible to initiate and receive SIP calls.
• Stateful: Select to convert MQTT messages into a condition. The payload is used as the state.
Allow incoming calls: Check this option to allow incoming calls from other SIP devices.
Call handling
• Call timeout: Set the maximum time a call can last before it ends if there is no answer (max 10 min).
• Incoming call duration: Set the maximum time an incoming call can last (max 10 min).
• End calls after: Set the maximum time that a call can last (max 60 min). Select Innite call duration if you don’t
Ports
A port number must be between 1024 and 65535.
NAT traversal
Use NAT (Network Address Translation) traversal when the device is located on an private network (LAN) and you want to
make it available from outside of that network.
Note
Each NAT traversal protocol can be used separately or in different combinations depending on the network environment.
Audio and video
want to limit the length of a call.
• SIP port: The network port used for SIP communication. The signaling trafc through this port is non-encrypted.
The default port number is 5060. Enter a different port number if required.
• TLS port: The network port used for encrypted SIP communication. The signaling trafc through this port is encrypted
with Transport Layer Security (TLS). The default port number is 5061. Enter a different port number if required.
• RTP start port: The network port used for the rst RTP media stream in a SIP call. The default start port number is
4000. Some rewalls block RTP trafc on certain port numbers.
For NAT traversal to work, the router must support it. The router must also support UPnP®.
• ICE: The ICE (Interactive Connectivity Establishment) protocol increases the chances of nding the most efcient
path to successful communication between peer devices. If you also enable STUN and TURN, you improve the ICE
protocol’s chances.
• STUN: STUN (Session Traversal Utilities for NAT) is a client-server network protocol that lets the device determine if
it is located behind a NAT or rewall, and if so obtain the mapped public IP address and port number allocated for
connections to remote hosts. Enter the STUN server address, for example, an IP address.
• TURN: TURN (Traversal Using Relays around NAT) is a protocol that lets a device behind a NAT router or rewall receive
incoming data from other hosts over TCP or UDP. Enter the TURN server address and the login information.
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• Audio codec priority: Select at least one audio codec with the desired audio quality for SIP calls. Drag-and-drop to
Note
Additional
SIP accounts
change the priority.
The selected codecs must match the call recipient codec, since the recipient codec is decisive when a call is made.
• Audio direction: Select allowed audio directions.
• Video direction: Select allowed video directions.
• UDP-to-TCP switching: Select to allow calls to switch transport protocols from UDP (User Datagram Protocol) to TCP
(Transmission Control Protocol) temporarily. The reason for switching is to avoid fragmentation, and the switch can
take place if a request is within 200 bytes of the maximum transmission unit (MTU) or larger than 1300 bytes.
• Allow via rewrite: Select to send the local IP address instead of the router's public IP address.
• Allow contact rewrite: Select to send the local IP address instead of the router's public IP address.
• Register with server every: Set how often you want the device to register with the SIP server for the existing
SIP accounts.
• DTMF payload type: Changes the default payload type for DTMF.
All current SIP accounts are listed under SIP accounts. For registered accounts, the colored circle lets you know the status.
The account is successfully registered with the SIP server.
There is a problem with the account. Possible reasons can be authorization failure, that the account credentials are wrong,
or that the SIP server can’t nd the account.
The peer to peer (default) account is an automatically created account. You can delete it if you create at least one other account
and set that account as default. The default account is always used when a VAPIX® Application Programming Interface (API) call
is made without specifying which SIP account to call from.
Account: Click to create a new SIP account.
• Active: Select to be able to use the account.
• Make default: Select to make this the default account. There must be a default account, and there can only
be one default account.
• Name: Enter a descriptive name. This can, for example, be a rst and last name, a role, or a location. The name is
not unique.
• User ID: Enter the unique extension or phone number assigned to the device.
• Peer-to-peer: Use for direct calls to another SIP device on the local network.
• Registered: Use for calls to SIP devices outside the local network, through a SIP server.
• Domain: If available, enter the public domain name. It will be shown as part of the SIP address when calling other
accounts.
• Password: Enter the password associated with the SIP account for authenticating against the SIP server.
• Authentication ID: Enter the authentication ID used for authenticating against the SIP server. If it is the same as the
user ID, you don’t need to enter the authentication ID.
• Caller ID: The name which is presented to the recipient of calls from the device.
• Registrar: Enter the IP address for the registrar.
• Transport mode: Select the SIP transport mode for the account: UPD, TCP, or TLS. When you select TLS, you get the
option to use media encryption.
• Media encryption (only with transport mode TLS): Select the type of encryption for media (audio and video) in SIP calls.
• Certicate (only with transport mode TLS): Select a certicate.
• Verify server certicate (only with transport mode TLS): Check to verify the server certicate.
• Secondary SIP server: Turn on if you want the device to try to register on a secondary SIP server if registration
on the primary SIP server fails.
• Answer automatically: Select to automatically answer an incoming call.
• SIP secure: Select to use Secure Session Initiation Protocol (SIPS). SIPS uses the TLS transport mode to encrypt trafc.
• Proxies
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- Proxy: Click to add a proxy.
- Prioritize: If you have added two or more proxies, click to prioritize them.
- Server address: Enter the IP address of the SIP proxy server.
- Username: If required, enter the username for the SIP proxy server.
- Password: If required, enter the password for the SIP proxy server.
• Video
- View area: Select the view area to use for video calls. If you select none, the native view is used.
- Resolution: Select the resolution to use for video calls. The resolution affects the required bandwidth.
- Frame rate: Select the number of frames per second for video calls. The frame rate affects the required
• DTMF
bandwidth.
- Use RTP (RFC2833): Select to allow dual-tone multifrequency (DTMF) signaling, other tone signals and
telephony events in RTP packets.
- Use SIP INFO (RFC2976): Select to include the INFO method to the SIP protocol. The INFO method adds
optional application layer information, generally related to the session.
-
- Sequence: Enter the characters to trigger the action rule. Allowed characters: 0–9, A-D, #, and *.
- Description: Enter a description of the action to be triggered.
SIP test call
SIP account: Select which account to make the test call from.
SIP address: Enter a SIP address and click
DTMF sequence: Click to add an action rule triggered by touch-tone. You must activate the action
rule in the Events tab.
to make a test call and verify that the account works.
Storage
Network storage
Add network storage: Click to add a network share where you can save recordings.
• Address: Enter the IP address or host name of the host server, typically a NAS (Network Attached Storage). We
recommend you to congure the host to use a xed IP address (not DHCP since a dynamic IP address can change) or
that you use DNS. Windows SMB/CIFS names are not supported.
• Network share: Enter the name of the shared location on the host server. Several Axis devices can use the same
network share, since each device gets its own folder.
• User: If the server requires a login, enter the username. To log in to a specic domain server, type
DOMAIN\username.
• Password: If the server requires a login, enter the password.
• SMB version: Select the SMB storage protocol version to connect to the NAS. If you select Auto, the device tries
to negotiate one of the secure versions SMB: 3.02, 3.0, or 2.1. Select 1.0 or 2.0 to connect to older NAS that don’t
support higher versions. You can read more about SMB support in Axis devices here.
• Add share even if connection test fails: Select to add the network share even if an error is discovered during the
Remove network storage: Click to remove the connection to the network share. This removes all settings for the network share.
connection test. The error can be, for example, that you didn’t enter a password even though the server requires one.
Write protect: Turn on to stop writing to the network share and protect recordings from being removed. You can’t format a
write-protected network share.
Ignore: Turn on to stop storing recordings on the network share.
Retention time: Select how long to keep recordings, to limit the amount of old recordings or to comply with regulations regarding
data storage. If the network storage becomes full, old recordings are removed before the selected time period has passed.
Tools
• Test connection: Test the connection to the network share.
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• Format: Format the network share, for example when you need to quickly erase all data. cifs is the available le
Click Use tool to activate the selected tool.
Onboard storage
Important
Unmount: Click to safely remove the SD card.
Write protect: Turn on to stop writing to the SD card and protect recordings from being removed. You can’t format a
write-protected SD card.
Autoformat: Turn on to automatically format a newly inserted SD card. It formats the le system into ext4.
Ignore: Turn on to stop storing recordings on the SD card. When you ignore the SD card, the device no longer recognizes that the
card exists. The setting is only available for administrators.
Retention time: Select how long to keep recordings, to limit the amount of old recordings or to comply with regulations regarding
data storage. If the SD card becomes full, old recordings are removed before the selected time period has passed.
system option.
Risk of data loss and corrupted recordings. Do not remove the SD card while the device is running. Unmount the SD
card before you remove it.
Tools
• Check: Check for errors on the SD card. This only works for the ext4 le system.
• Repair: Repair errors in the ext4 le system. To repair an SD card with the VFAT le system, eject the SD card, insert it
in a computer and perform a disk repair.
• Format: Format the SD card, for example when you need to change the le system or quickly erase all data. VFAT
and ext4 are the two available le system options. The recommended format is ext4, due to its resilience against
data loss if the card is ejected or if there is an abrupt power loss. However, you need a third-party ext4 driver or
application to access the le system from Windows®.
• Encrypt: Encrypt data that is stored.
• Decrypt: Decrypt data that is stored.
Click Use tool to activate the selected tool.
• Change password: Change the password required to encrypt the SD card.
Stream proles
Click to create and save groups of video stream settings. You can use the settings in different situations, for example in
continuous recording or when you use action rules to record.
ONVIF
ONVIF users
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ONVIF (Open Network Video Interface Forum) is a global interface standard that makes it easier for end-users, integrators,
consultants, and manufacturers to take advantage of the possibilities offered by network video technology. ONVIF enables
interoperability between different vendor products, increased exibility, reduced cost and future-proof systems.
Add user: Click to add a new ONVIF user.
Username: Enter a unique username.
New password: Enter a password for the user. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code
32 to 126) are allowed in the password, for example letters, numbers, punctuation, and some symbols.
Repeat password: Enter the same password again
Role:
• Administrator: Has full access to all settings. Administrators can also add, update, and remove other users.
• Operator: Has access to all settings except:
- All System settings.
- Adding apps.
• Media user: Allows access to the video stream only.
The context menu contains:
Update user: Edit the user’s properties.
Delete user: Delete the user. You can’t delete the root user.
By creating an ONVIF user, you automatically enable ONVIF communication. Use the username and password for all ONVIF
communication with the device. For more information see the Axis Developer Community at axis.com.
ONVIF media proles
An ONVIF media prole consists of a set of congurations that you can use to change media stream settings.
Add media prole: Click to add a new ONVIF media prole.
prole_x: Click a prole to edit.
Detectors
Camera tampering
The camera tampering detector generates an alarm when the scene changes, for example because the lens is covered, sprayed
or severely put out of focus, and the time in Trigger after has passed. The tampering detector only activates when the camera
has not moved for at least 10 seconds. During this period the detector sets up a scene model to use as a comparison to detect
tampering in current images. For the scene model to be set up properly, make sure that the camera is in focus, the lighting
conditions are correct, and the camera doesn’t point at a scene that lacks contours, for example a blank wall. Camera tampering
can be used as a condition to trigger actions.
Trigger after: Enter the minimum time that the tampering conditions must be active before the alarm triggers. This can help
prevent false alarms for known conditions that affect the image.
Trigger on dark images: It is very difcult to generate alarms when the camera lens is sprayed, since it is impossible to distinguish
that event from other situations where the image turns dark in a similar way, for example when the lighting conditions change.
Turn on this parameter to generate alarms for all cases where the image turns dark. When it’s turned off, the device doesn’t
generate any alarm when the image turns dark.
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Audio detection
These settings are available for each audio input.
Sound level: Adjust the sound level to a value from 0–100, where 0 is the most sensitive and 100 the least sensitive. Use the
activity indicator as a guide when you set the sound level. When you create events, you can use the sound level as a condition.
You can choose to trigger an action if the sound level rises above, falls below or passes the set value.
Video out
HDMI
You can connect an external monitor to the device through an HDMI cable.
Single source
A stream from a single camera is displayed on the external monitor.
• Source: Select only one camera.
• Rotate image 180°: Click to rotate the image.
• Mirror image: Click to ip the image.
Quad view
• Dynamic overlays: Click to overlay.
View streams from four separate cameras at the same time on the external monitor.
• Sources: Select a different camera from each of the four drop-down lists. The image beside the source shows where
the video from that camera will be displayed on the screen.
Playlist
Single streams from multiple cameras alternate on the external monitor.
Picture-in-picture
Two streams are displayed on the external monitor at the same time. One stream lls the display and the other is a smaller
picture. Position, picture size and borders are customizable.
• Rotate image 180°: Click to rotate all images.
• Rotate image 180°: Click to rotate the image from all sources.
: Click to add a camera to the playlist.
•
• Source: Select the desired camera.
• Duration: Set how long (in mm:ss) the playlist will stream from this camera in each rotation.
• Mirror image: Click to ip the image.
• Create: Click to save.
• Picture-in-picture
- Source: Select the camera that will stream as the smaller picture.
- Rotate image 180°: Click to rotate the image.
- Mirror image: Click to ip the image.
- Position: Select where on the screen the picture should appear.
- Picture size: Drag the slider to set the size (% of screen) of the picture.
- Border: Click to toggle borders for the picture on or off.
-
: Drag the slider to set the thickness for the entire border.
-
-
-
-
- Border color: Select a border color.
• Main view
: Drag the slider to set the thickness for the top border.
: Drag the slider to set the thickness for the right border.
: Drag the slider to set the thickness for the bottom border.
: Drag the slider to set the thickness for the left border.
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- Source: Select the camera that will stream on the full display.
- Rotate image 180°: Click to rotate the image.
- Mirror image: Click to ip the image.
Logs
Reports and logs
Reports
• View the device server report: Click to show information about the product status in a pop-up window. The Access
Log is automatically included in the Server Report.
• Download the device server report: Click to download the server report. It creates a .zip le that contains a complete
server report text le in UTF–8 format, as well as a snapshot of the current live view image. Always include the server
report .zip le when you contact support.
• Download the crash report: Click to download an archive with detailed information about the server's status. The
crash report contains information that is in the server report as well as detailed debug information. This report might
Logs
contain sensitive information such as network traces. It can take several minutes to generate the report.
• View the system log: Click to show information about system events such as device startup, warnings and critical
messages.
• View the access log: Click to show all failed attempts to access the device, for example when a wrong login
password is used.
Network trace
Important
A network trace le might contain sensitive information, for example certicates or passwords.
A network trace le can help you troubleshoot problems by recording activity on the network. Select the duration of the trace in
seconds or minutes, and click Download.
Remote system log
Syslog is a standard for message logging. It allows separation of the software that generates messages, the system that stores
them, and the software that reports and analyzes them. Each message is labeled with a facility code, which indicates the software
type generating the message, and assigned a severity level.
Server: Click to add a new server.
Host: Enter the hostname or IP address of the server.
Format: Select which syslog message format to use.
• RFC 3164
Protocol: Select the protocol and port to use:
Severity: Select which messages to send when triggered.
• RFC 5424
• UDP (Default port is 514)
• TCP (Default port is 601)
• TLS (Default port is 6514)
CA certicate set: See the current settings or add a certicate.
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AXIS M30 Network Camera Series
The device interface
Plain cong
Plain cong is for advanced users with experience of Axis device conguration. Most parameters can be set and edited from
this page.
Maintenance
Restart: Restart the device. This does not affect any of the current settings. Running applications restart automatically.
Restore: Return most settings to the factory default values. Afterwards you must recongure the device and apps, reinstall any
apps that didn’t come preinstalled, and recreate any events and PTZ presets.
Important
The only settings saved after restore are:
• Boot protocol (DHCP or static)
• Static IP address
• Default router
• Subnet mask
• 802.1X settings
• O3C settings
Factory default: Return all settings to the factory default values. Afterwards you must reset the IP address to make the device
accessible.
Note
All Axis device rmware is digitally signed to ensure that you only install veried rmware on your device. This further
increases the overall minimum cybersecurity level of Axis devices. For more information, see the white paper “Signed
rmware, secure boot, and security of private keys” at axis.com.
Firmware upgrade: Upgrade to a new rmware version. New rmware releases can contain improved functionality, bug
xes, and completely new features. We recommend you to always use the latest release. To download the latest release, go
to axis.com/support.
When you upgrade, you can choose between three options:
• Standard upgrade: Upgrade to the new rmware version.
• Factory default: Upgrade and return all settings to the factory default values. When you choose this option, you can’t
revert to the previous rmware version after the upgrade.
• Autorollback: Upgrade and conrm the upgrade within the set time. If you don’t conrm, the device reverts to the
Firmware rollback: Revert to the previously installed rmware version.
previous rmware version.
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AXIS M30 Network Camera Series
Learn more
Learn more
View area
A view area is a cropped part of the full view. You can stream and store view areas instead of the full view to minimize bandwidth
and storage needs. If you enable PTZ for a view area, you can pan, tilt and zoom within it. By using view areas you can remove parts
of the full view, for example, the sky.
When you set up a view area, we recommend you to set the video stream resolution to the same size as or smaller than the view area
size. If you set the video stream resolution larger than the view area size it implies digitally scaled up video after sensor capture,
which requires more bandwidth without adding image information.
Capture modes
A capture mode is a preset conguration that denes how the camera will capture images. The capture mode setting can affect the
camera’s eld of view and aspect ratio. The shutter speed can also be affected, which in turn will affect the light sensitivity.
The lower resolution capture mode may be sampled from the original resolution, or it may be cropped out from the original, in
which case the eld of view may also be affected.
The image shows how the eld of view and aspect ratio can change between two different capture modes.
The capture mode to choose depends on the requirements for the frame rate and resolution for the specic surveillance setup. For
specications about available capture modes, see the product’s datasheet at axis.com.
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AXIS M30 Network Camera Series
Learn more
Privacy masks
A privacy mask is a user-dened area that prevents users from viewing a part of the monitored area. In the video stream, privacy
masks appear as blocks of solid color.
You’ll see the privacy mask on all snapshots, recorded video, and live streams.
You can use the VAPIX® application programming interface (API) to turn off the privacy masks.
Important
If you use multiple privacy masks it may affect the product’s performance.
Overlays
Overlays are superimposed over the video stream. They are used to provide extra information during recordings, such as a timestamp,
or during product installation and conguration. You can add either text or an image.
Streaming and storage
Video compression formats
Decide which compression method to use based on your viewing requirements, and on the properties of your network. The
available options are:
Motion JPEG
Note
To ensure support for the Opus audio codec, the Motion JPEG stream is always sent over RTP.
Motion JPEG, or MJPEG, is a digital video sequence that is made up of a series of individual JPEG images. These images are then
displayed and updated at a rate sufcient to create a stream that shows constantly updated motion. For the viewer to perceive motion
video the rate must be at least 16 image frames per second. Full motion video is perceived at 30 (NTSC) or 25 (PAL) frames per second.
The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image quality and access to every image
contained in the stream.
H.264 or MPEG-4 Part 10/AVC
Note
H.264 is a licensed technology. The Axis product includes one H.264 viewing client license. To install additional unlicensed
copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller.
H.264 can, without compromising image quality, reduce the size of a digital video le by more than 80% compared to the Motion
JPEG format and by as much as 50% compared to older MPEG formats. This means that less network bandwidth and storage space
are required for a video le. Or seen another way, higher video quality can be achieved for a given bitrate.
H.265 or MPEG-H Part 2/HEVC
H.265 can, without compromising image quality, reduce the size of a digital video le by more than 25% compared to H.264.
Note
• H.265 is licensed technology. The Axis product includes one H.265 viewing client license. Installing additional unlicensed
copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller.
• Most web browsers don’t support H.265 decoding and because of this the camera doesn’t support it in its web interface.
Instead you can use a video management system or application supporting H.265 decoding.
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AXIS M30 Network Camera Series
Learn more
How do Image, Stream, and Stream prole settings relate to each other?
The Image tab contains camera settings that affect all video streams from the product. If you change something in this tab, it
immediately affects all video streams and recordings.
The Stream tab contains settings for video streams. You get these settings if you request a video stream from the product and don’t
specify for example resolution, or frame rate. When you change the settings in the Stream tab, it doesn’t affect ongoing streams, but
it will take effect when you start a new stream.
The Stream proles settings override the settings from the Stream tab. If you request a stream with a specic stream prole, the
stream contains the settings of that prole. If you request a stream without specifying a stream prole, or request a stream prole
that doesn't exist in the product, the stream contains the settings from the Stream tab.
Bitrate control
With bitrate control, you can manage the bandwidth consumption of your video stream.
Variable bitrate (VBR)
With variable bitrate, the bandwidth consumption varies based on the level of activity in the scene. The more activity in the scene,
the more bandwidth you need. You are guaranteed constant image quality but it requires storage margins.
Maximum bitrate (MBR)
With maximum bitrate, you can set a target bitrate to handle bitrate limitations in your system. You may see a decline in image
quality or frame rate when the instantaneous bitrate is kept below the specied target bitrate. You can choose to either prioritize
image quality or frame rate. We recommend that you congure the target bitrate to a higher value than the expected bitrate. This
gives you a margin for additional complexity that needs to be captured.
1
Target bitrate
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AXIS M30 Network Camera Series
kbit/s
s
1
2
kbit/s
s
1
2
Learn more
Average bitrate (ABR)
With average bitrate, the bitrate is automatically adjusted over a longer timescale. This is so you can meet the specied target and
provide the best video quality based on your available storage. Bitrate is higher in scenes with a lot of activity, compared to static
scenes. You are more likely to get better image quality when needed when using the average bitrate option. You can dene the total
storage required to store the video stream for a specied amount of time (retention time) when image quality is adjusted to meet the
specied target bitrate. Specify the average bitrate settings in one of the following ways:
• To calculate the estimated storage need, set the target bitrate and the retention time.
• To calculate the average bitrate, based on available storage and required retention time, use the target bitrate calculator.
1
Target bitrate
2
Actual average bitrate
You can also turn on maximum bitrate and specify a target bitrate within the average bitrate option.
1
Target bitrate
2
Actual average bitrate
Applications
AXIS Camera Application Platform (ACAP) is an open platform that enables third parties to develop analytics and other applications
for Axis products. To nd out more about available applications, downloads, trials and licenses, go to axis.com/applications.
To nd the user manuals for Axis applications, go to axis.com.
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Note
• Several applications can run at the same time but some applications might not be compatible with each other. Certain
combinations of applications might require too much processing power or memory resources when run in parallel. Verify
that the applications work together before deployment.
To watch this video, go to the web version of this document.
www.axis.com/products/online-manual/49386#t10001688
How to download and install an application
To watch this video, go to the web version of this document.
www.axis.com/products/online-manual/49386#t10001688
How to activate an application licence code on a device
AXIS People Counter
AXIS People Counter is an analytic application that you can install on a network camera. You can use the application to count how
many people pass through an entrance, in what direction they pass, and if more than one person passes during a predened interval.
You can also use it to estimate how many people are currently occupying an area, and the average visiting time.
The application runs embedded in the camera which means you don’t need a dedicated computer to run the application.
AXIS People Counter is suitable for any indoor environment, like stores, libraries, or gyms.
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Learn more
How does estimating occupancy work?
You can use the application to estimate occupancy in areas with one or several entrances and exits. Each entrance and exit needs to be
equipped with a network camera with AXIS People Counter installed. If there are several cameras, they communicate with each other
over the network in a primary and secondary concept. The primary camera continuously fetches data from the secondary cameras and
presents the data in the live view. Every fteen minutes, the primary camera sends the statistical data to AXIS Store Data Manager.
Consequently, the reports generated from AXIS Store Data Manager can present the data in a minimum of 15 minutes time interval.
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Cleaning recommendations
Cleaning recommendations
TICE
NONONOTICETICE
Never use harsh detergent, for example gasoline, benzene, or acetone.
1. Use a can of compressed air to remove any dust or loose dirt from the device.
2. If necessary, clean the lens with a soft cloth dampened with lukewarm water.
Note
Avoid cleaning in direct sunlight or at elevated temperatures, as this may cause stains when the water droplets dry.
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AXIS M30 Network Camera Series
Troubleshooting
Troubleshooting
Reset to factory default settings
Important
Reset to factory default should be used with caution. A reset to factory default resets all settings, including the IP address, to
the factory default values.
To reset the product to the factory default settings:
1. Disconnect power from the product.
2. Press and hold the control button while reconnecting power. See Product overview on page 55.
3. Keep the control button pressed for 15–30 seconds until the status LED indicator ashes amber.
4. Release the control button. The process is complete when the status LED indicator turns green. The product has been reset
to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90.
5. Use the installation and management software tools to assign an IP address, set the password, and access the device.
The installation and management software tools are available from the support pages on axis.com/support.
You can also reset parameters to factory default through the device’s webpage. Go to Maintenance > Factory default and click
Default.
Firmware options
Axis offers product rmware management according to either the active track or the long-term support (LTS) tracks. Being on the
active track means continuously getting access to all the latest product features, while the LTS tracks provide a xed platform with
periodic releases focused mainly on bug xes and security updates.
Using rmware from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system
offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest
active track. With LTS, the products can maintain cybersecurity without introducing any signicant functional changes or affecting
any existing integrations. For more detailed information about Axis product rmware strategy, go to axis.com/support/rmware.
Check the current rmware version
Firmware is the software that determines the functionality of network devices. When you troubleshoot a problem, we recommend
you to start by checking the current rmware version. The latest rmware version might contain a correction that xes your
particular problem.
To check the current rmware:
1. Go to the device interface > Status.
2. See the rmware version under Device info.
Upgrade the rmware
Important
Precongured and customized settings are saved when you upgrade the rmware (provided that the features are available in
the new rmware) although this is not guaranteed by Axis Communications AB.
Important
Make sure the device remains connected to the power source throughout the upgrade process.
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AXIS M30 Network Camera Series
Troubleshooting
Note
When you upgrade the device with the latest rmware in the active track, the product receives the latest functionality
available. Always read the upgrade instructions and release notes available with each new release before you upgrade the
rmware. To nd the latest rmware and the release notes, go to axis.com/support/rmware.
1. Download the rmware le to your computer, available free of charge at axis.com/support/rmware.
2. Log in to the device as an administrator.
3. Go to Maintenance > Firmware upgrade and click Upgrade.
When the upgrade has nished, the product restarts automatically.
You can use AXIS Device Manager to upgrade multiple devices at the same time. Find out more at
axis.com/products/axis-device-manager.
Technical issues, clues, and solutions
If you can’t nd what you’re looking for here, try the troubleshooting section at axis.com/support.
Problems upgrading the rmware
Firmware upgrade failure If the rmware upgrade fails, the device reloads the previous rmware. The most common reason
Problems after rmware
upgrade
is that the wrong rmware le has been uploaded. Check that the name of the rmware le
corresponds to your device and try again.
If you experience problems after a rmware upgrade, roll back to the previously installed version
from the Maintenance page.
Problems setting the IP address
The device is located on a
different subnet
The IP address is being used
by another device
Possible IP address conict
with another device on the
same subnet
The device can’t be accessed from a browser
Can’t log in
If the IP address intended for the device and the IP address of the computer used to access the
device are located on different subnets, you cannot set the IP address. Contact your network
administrator to obtain an IP address.
Disconnect the Axis device from the network. Run the ping command (in a Command/DOS window,
type ping and the IP address of the device):
• If you receive: Reply from <IP address>: bytes=32; time=10...
this means that the IP address may already be in use by another device on the network.
Obtain a new IP address from the network administrator and reinstall the device.
• If you receive: Request timed out, this means that the IP address is available
for use with the Axis device. Check all cabling and reinstall the device.
The static IP address in the Axis device is used before the DHCP server sets a dynamic address.
This means that if the same default static IP address is also used by another device, there may
be problems accessing the device.
When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attempting
to log in. You may need to manually type http or https in the browser’s address eld.
If the password for the user root is lost, the device must be reset to the factory default settings.
See Reset to factory default settings on page 51.
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AXIS M30 Network Camera Series
Troubleshooting
The IP address has been
changed by DHCP
Certicate error when using
IEEE 802.1X
The device is accessible locally but not externally
To access the device externally, we recommend you to use one of the following applications for Windows®:
• AXIS Companion: free of charge, ideal for small systems with basic surveillance needs.
• AXIS Camera Station: 30-day trial version free of charge, ideal for small to mid-size systems.
For instructions and download, go to axis.com/vms.
Problems with streaming
Multicast H.264 only
accessible by local clients
No multicast H.264
displayed in the client
Poor rendering of H.264
images
Color saturation is different
in H.264 and Motion JPEG
Lower frame rate than
expected
Can't select H.265 encoding
in live view
IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been
changed, use AXIS IP Utility or AXIS Device Manager to locate the device on the network. Identify
the device using its model or serial number, or by the DNS name (if the name has been congured).
If required, a static IP address can be assigned manually. For instructions, go to axis.com/support.
For authentication to work properly, the date and time settings in the Axis device must be
synchronized with an NTP server. Go to System > Date and time.
Check if your router supports multicasting, or if you need to congure the router settings between
the client and the device. You might need to increase the TTL (Time To Live) value.
Check with your network administrator that the multicast addresses used by the Axis device
are valid for your network.
Check with your network administrator to see if there is a rewall that prevents viewing.
Ensure that your graphics card uses the latest driver. You can usually download the latest drivers
from the manufacturer’s website.
Modify the settings for your graphics adapter. Go to the adapter’s documentation for more
information.
• See Performance considerations on page 54.
• Reduce the number of applications running on the client computer.
• Limit the number of simultaneous viewers.
• Check with the network administrator that there is enough bandwidth available.
• Lower the image resolution.
• Log in to the device’s webpage and set a capture mode that prioritizes frame rate. If
you change the capture mode to prioritize frame rate it might lower the maximum
resolution, depending on the device used and capture modes available.
• The maximum frames per second is dependent on the utility frequency (60/50 Hz)
of the Axis device.
Web browsers don’t support H.265 decoding. Use a video management system or application
that supports H.265 decoding.
Problems retrieving additional video streams
‘Video Error’ displayed in
AXIS Companion, or
‘Stream: Error. Something
went wrong. Maybe there
are too many viewers.’ in
Chrome/Firefox, or
‘503 service unavailable’
error in Quick Time, or
‘Camera not
available’ displayed in
AXIS Camera Station, or
This camera is designed to deliver up to four different streams. If a fth unique stream is requested,
the camera can’t provide it, and an error message is displayed. The error message depends on the
way the stream is requested. The streams are used on a rst come, rst served basis. Examples
of instances that use a stream are:
• Live viewing in a web browser or other application
• While recording - continuous or motion triggered recording
• An event that uses images on the camera, for example an event that sends an e-mail
with an image every hour
• An installed and running application, such as AXIS Video Motion Detection, will always
consume a video stream, whether it is used or not. A stopped application does not
consume a video stream.
The camera can deliver more than four simultaneous streams provided the conguration of any
additional stream is identical to any of the rst four streams. Identical conguration implies exactly
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AXIS M30 Network Camera Series
Troubleshooting
‘Error reading video stream’
message in browser when
using the Java applet
the same resolution, frame rate, compression, video format, rotation etc. For more information see
the white paper “Max number of unique video stream congurations”, available at axis.com.
Performance considerations
When setting up your system, it is important to consider how various settings and situations affect the performance. Some factors
affect the amount of bandwidth (the bitrate) required, others can affect the frame rate, and some affect both. If the load on the
CPU reaches its maximum, this also affects the frame rate.
The following factors are the most important to consider:
• High image resolution or lower compression levels result in images containing more data which in turn affects the
bandwidth.
• Rotating the image in the GUI will increase the product's CPU load.
• Access by large numbers of Motion JPEG or unicast H.264 clients affects the bandwidth.
• Access by large numbers of Motion JPEG or unicast H.265 clients affects the bandwidth.
• Simultaneous viewing of different streams (resolution, compression) by different clients affects both frame rate and
bandwidth.
Use identical streams wherever possible to maintain a high frame rate. Stream proles can be used to ensure that
streams are identical.
• Accessing Motion JPEG and H.264 video streams simultaneously affects both frame rate and bandwidth.
• Accessing Motion JPEG and H.265 video streams simultaneously affects both frame rate and bandwidth.
• Heavy usage of event settings affects the product’s CPU load which in turn affects the frame rate.
• Using HTTPS may reduce frame rate, in particular if streaming Motion JPEG.
• Heavy network utilization due to poor infrastructure affects the bandwidth.
• Viewing on poorly performing client computers lowers perceived performance and affects frame rate.
• Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and
the general performance.
Contact support
Contact support at axis.com/support.
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AXIS M30 Network Camera Series
Specifications
Specifications
Product overview
1
Network connector (PoE)
2
HDMI connector (Micro)
3
Microphone (AXIS M3075-V)
4
Status LED indicator
5
SD card slot
6
Control button
7
Leveling mark
8
Focus ring
9
Part number (P/N) & Serial number (S/N)
LED indicators
Note
The Status LED can be congured to ash while an event is active.
Status LED
Unlit
Green Shows steady green for 10 seconds for normal operation after startup completed.
Amber
Amber/Red Flashes amber/red if network connection is unavailable or lost.
Red Firmware upgrade failure.
Indication
Connection and normal operation.
Steady during startup. Flashes during rmware upgrade or reset to factory default.
SD card slot
TICE
NONONOTICETICE
• Risk of damage to SD card. Do not use sharp tools, metal objects, or excessive force when inserting or removing the
SD card. Use your ngers to insert and remove the card.
• Risk of data loss and corrupted recordings. Do not remove the SD card while the product is running. Unmount the SD card
from the product’s webpage before removal.
This product supports microSD/microSDHC/microSDXC cards.
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AXIS M30 Network Camera Series
Specifications
For SD card recommendations, see axis.com.
trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.
microSD, microSDHC, and microSDXC Logos are trademarks of SD-3C LLC. microSD, microSDHC, microSDXC are
Buttons
Control button
The control button is used for:
• Resetting the product to factory default settings. See Reset to factory default settings on page 51.
• Connecting to an AXIS Video Hosting System service. To connect, press and hold the button for about 3 seconds until the
status LED ashes green.
Connectors
HDMI connector
Use the microHDMITMconnector to connect a display or public view monitor.
Network connector
RJ45 Ethernet connector with Power over Ethernet (PoE).
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User Manual Ver. M7.2
AXIS M30 Network Camera Series
© Axis Communications AB, 2020 - 2022
Date: January 2022
Part No. T10149806
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