Axis C3003-E User Manual

AXISC3003-ENetworkSpeaker

UserManual

AboutthisDocument

ThismanualisintendedforadministratorsandusersofAXISC3003-E
NetworkSpeaker ,andisapplicabletormware1.15andlater .It
includesinstructionsforusingandmanagingtheproductonyour
network.Previousexperienceofnetworkingwillbeofusewhenusing
thisproduct.SomeknowledgeofUNIXorLinux-basedsystemsmay
alsobeusefulwhendevelopingshellscriptsandapplications.Later
versionsofthisdocumentwillbepostedatwww.axis.com.Seealsothe
product’sonlinehelp,availablethroughtheweb-basedinterface.

LegalConsiderations

Audiosurveillancecanberegulatedbylawsthatvaryfromcountryto
country.Checkthelawsinyourlocalregionbeforeusingthisproduct
forsurveillancepurposes.

Liability

Everycarehasbeentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimplied
warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.

IntellectualPropertyRights

AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticular,andwithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsintheUSandother
countries.

EquipmentModications

Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicableregulatorycertications
andapprovals.

TrademarkAcknowledgments

AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarksor
registeredtrademarksoftheirrespectivecompanies.

RegulatoryInformation

Europe

ThisproductcomplieswiththeapplicableCEmarkingdirectives

andharmonizedstandards:

•ElectromagneticCompatibility(EMC)Directive2004/108/EC.See

ElectromagneticCompatibility(EMC)onpage2.

•LowVoltage(LVD)Directive2006/95/EC.SeeSafetyonpage2.

•RestrictionsofHazardousSubstances(RoHS)Directive201 1/65/EU.

SeeDisposalandRecyclingonpage2.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactInformationonpage3.

ElectromagneticCompatibility(EMC)

Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:

•Radiofrequencyemissionwheninstalledaccordingtothe

instructionsandusedinitsintendedenvironment.

•Immunitytoelectricalandelectromagneticphenomenawhen

installedaccordingtotheinstructionsandusedinitsintended

environment.

USA

Thisequipmenthasbeentestedusingashieldednetworkcable(STP)
andfoundtocomplywiththelimitsforaClassBdigitaldevice,
pursuanttopart15oftheFCCRules.Theselimitsaredesigned
toprovidereasonableprotectionagainstharmfulinterferenceina

residentialinstallation.Thisequipmentgenerates,usesandcanradiate
radiofrequencyenergyand,ifnotinstalledandusedinaccordance
withtheinstructions,maycauseharmfulinterferencetoradio
communications.However,thereisnoguaranteethatinterference
willnotoccurinaparticularinstallation.Ifthisequipmentdoes
causeharmfulinterferencetoradioortelevisionreception,which
canbedeterminedbyturningtheequipmentoffandon,theuseris
encouragedtotrytocorrecttheinterferencebyoneormoreofthe
followingmeasures:

•Reorientorrelocatethereceivingantenna.

•Increasetheseparationbetweentheequipmentandreceiver.

•Connecttheequipmentintoanoutletonacircuitdifferentfrom

thattowhichthereceiverisconnected.

•Consultthedealeroranexperiencedradio/TVtechnicianforhelp.

Theproductshallbeconnectedusingashieldednetworkcable(STP)
thatisproperlygrounded.

Canada

ThisdigitalapparatuscomplieswithCANICES-3(ClassB).Theproduct
shallbeconnectedusingashieldednetworkcable(STP)thatisproperly
grounded.
CetappareilnumériqueestconformeàlanormeCANNMB-3(classeB).
Leproduitdoitêtreconnectéàl'aided'uncâbleréseaublindé(STP)qui
estcorrectementmisàlaterre.

Europe

ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofEN55022.Theproductshallbe
connectedusingashieldednetworkcable(STP)thatisproperly
grounded.

Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.

Thisproductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.

Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments

Australia/NewZealand

ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofAS/NZSCISPR22.Theproductshall
beconnectedusingashieldednetworkcable(STP)thatisproperly
grounded.

Japan

この装置は、クラスB情報技術装置です。この装置は、家
庭環境で使用することを目的としていますが、この装置が
ラジオやテレビジョン受信機に近接して使用されると、受
信障害を引き起こすことがあります。取扱説明書に従って
正しい取り扱いをして下さい。本製品は、シールドネット
ワークケーブル(STP)を使用して接続してください。また
適切に接地してください。

Korea

이기기는가정용(B급)전자파적합기기로서주로가정에
서사용하는것을목적으로하며,모든지역에서사용할수
있습니다.적절히접지된STP(shieldedtwistedpair)케이
블을사용하여제품을연결하십시오.

Safety

ThisproductcomplieswithIEC/EN/UL60950-1and
IEC/EN/UL60950-22,SafetyofInformationTechnology
Equipment.Theproductshallbegroundedeitherthroughashielded
networkcable(STP)orotherappropriatemethod.

DisposalandRecycling

Whenthisproducthasreachedtheendofitsusefullife,disposeof
itaccordingtolocallawsandregulations.Forinformationabout
yournearestdesignatedcollectionpoint,contactyourlocalauthority
responsibleforwastedisposal.Inaccordancewithlocallegislation,
penaltiesmaybeapplicableforincorrectdisposalofthiswaste.

Europe

Thissymbolmeansthattheproductshallnotbedisposedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironment,theproductmustbedisposed

ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpoint,contact
yourlocalauthorityresponsibleforwastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthowtodispose
ofthisproductcorrectly.

ThisproductcomplieswiththerequirementsofDirective201 1/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequipment(RoHS).

China

Thisproductcomplieswiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedbyElectronic
InformationProducts(ACPEIP).

ContactInformation

AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden

Tel:[phone]
Fax:[phone]

www.axis.com

Support

Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately ,your
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:

•downloaduserdocumentationandsoftwareupdates

•ndanswerstoresolvedproblemsintheFAQdatabase.Search

byproduct,category,orphrase

•reportproblemstoAxissupportstaffbyloggingintoyourprivate

supportarea

•chatwithAxissupportstaff

•visitAxisSupportatwww .axis.com/techsup/

LearnMore!

VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.

AXISC3003-ENetworkSpeaker

SafetyInformation

SafetyInformation

HazardLevels

DANGER

WARNING

CAUTION

NO

TICE

NO NO

TICE TICE

Indicatesahazardoussituationwhich,ifnotavoided,willresultindeathorseriousinjury.

Indicatesahazardoussituationwhich,ifnotavoided,couldresultindeathorseriousinjury.

Indicatesahazardoussituationwhich,ifnotavoided,couldresultinminorormoderate
injury.

Indicatesasituationwhich,ifnotavoided,couldresultindamagetoproperty.

OtherMessageLevels

ImportantIndicatessignicantinformationwhichisessentialfortheproducttofunctioncorrectly.

NoteIndicatesusefulinformationwhichhelpsingettingthemostoutoftheproduct.

4

AXISC3003-ENetworkSpeaker

TableofContents

SafetyInformation..........................................4

HazardLevels...................................................4

OtherMessageLevels............................................4

HardwareOverview..........................................6

ConnectorsandButtons..........................................7

LEDIndicators..................................................7

AccesstheProduct..........................................8

AccessfromaBrowser...........................................8

AccessfromtheInternet..........................................8

SettheRootPassword...........................................8

SetUptheProduct..........................................9

BasicSetup....................................................9

Audio.....................................................1

SetUpAudio...................................................10

AudioClips....................................................11

VoiceoverIP(VoIP).........................................12

TheVoIPOverviewPage..........................................12

ConguretheSIPSettings........................................12

TheAccountSettingsPage........................................14

Events....................................................18

SetUpActionRules.............................................18

AddRecipients..................................................19

CreateSchedules................................................20

SetUpRecurrences..............................................20

Languages.................................................21

SystemOptions.............................................22

Security.......................................................22

Date&Time....................................................24

Network.......................................................24

Ports&Devices.................................................29

Maintenance...................................................29

Support.......................................................29

Advanced......................................................30

ResettoFactoryDefaultSettings...................................30

Troubleshooting............................................31

ChecktheFirmware.............................................31

UpgradetheFirmware...........................................31

Symptoms,PossibleCausesandRemedialActions.....................31

TechnicalSpecications......................................33

0

5

AXISC3003-ENetworkSpeaker

1 2

3 4 5

76 9 108

HardwareOverview

HardwareOverview

1

Bracket

2

Horn

3

Microphone

4

Microphonedisableswitch

5

Networkconnector

6

StatusLEDindicator

7

Controlbutton

8

Protectiveearthterminal

9

Cap

10

Gasket

6

AXISC3003-ENetworkSpeaker

HardwareOverview

ConnectorsandButtons

Fortechnicalspecications,seepage33.

ProtectiveEarthTerminal

DANGER

Riskofelectricshock.Theproductshallbegroundedusingagroundingwire.Makesurebothendsofthegroundingwire
areincontactwiththeirrespectivegroundingsurfaces.

Makesurethegroundingwireisasshortaspossibletomakethecurrentpathasshortaspossible.

NetworkConnector

NO

TICE

NO NO

TICE TICE

Theproductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnectingtheproducttothenetworkshall
beintendedfortheirspecicuse.Makesurethatthenetworkdevicesareinstalledinaccordancewiththemanufacturer’s
instructions.Forinformationaboutregulatoryrequirements,seeElectromagneticCompatibility(EMC)onpage2.

ControlButton

Forlocationofthecontrolbutton,seeHardwareOverviewonpage6.

Thecontrolbuttonisusedfor:

•SendingoutatesttonethatcalibratestheAutoSpeakerTest.Pressandreleasethecontrolbutton.

•Resettingtheproducttofactorydefaultsettings.Seepage30.

•ConnectingtoanAXISVideoHostingSystemservice.Seepage25.Toconnect,pressandholdthebuttonforabout3
secondsuntiltheStatusLEDashesgreen.

•ConnectingtoAXISInternetDynamicDNSService.Seepage25.Toconnect,pressandholdthebuttonforabout3seconds.

MicrophoneDisableSwitch

Forlocationofthemicrophonedisableswitch,seeHardwareOverviewonpage6.

ThemicrophonedisableswitchisusedtomechanicallyturnthemicrophoneONorOFF.Thefactorydefaultsettingforthisswitch
isON.

LEDIndicators

StatusLED

Unlit

GreenSteadygreenfornormaloperation.

Amber

Red

Indication

Unlitfornormaloperation(canbeusefulinmakingtheAxisproductlessnoticeable).

Steadyduringstartupandwhenrestoringsettings.

Slowashforfailedupgrade.

7

AXISC3003-ENetworkSpeaker

AccesstheProduct

AccesstheProduct

ToinstalltheAxisproduct,seetheInstallationGuidesuppliedwiththeproduct.

AccessfromaBrowser

1.Startabrowser(Chrome,InternetExplorer,Firefox,Safari).

2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.

ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe
drop-downlist.

Note

ToshowBonjourasabrowserbookmark,gotoSafari>Preferences.

3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.Forinstructions,seeSettheRootPasswordonpage8.

AccessfromtheInternet

Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,whichwill
attempttoautomaticallyconguretheroutertoallowaccesstotheproduct.Thisisenabledfrom.

Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage27.SeealsoAXISInternetDynamicDNSServiceat

www.axiscam.net

ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup

SettheRootPassword

ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whichopenswhentheproductisaccessedforthersttime.

Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPSonpage22.

Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe
resettothefactorydefaultsettings.SeeResettoFactoryDefaultSettingsonpage30.

TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.

TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:

1.ClickUseHTTPS.

Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe
passwordcannowbesetsecurely.

2.Enterapasswordandthenre-enterittoconrmthespelling.

3.ClickOK.Thepasswordhasnowbeencongured.

8

AXISC3003-ENetworkSpeaker

SetUptheProduct

SetUptheProduct

TheAxisproductcanbeconguredbyuserswithadministratorrights.GotoSetup>BasicSetup>1Userstoadministerusers.

•Administratorshaveunrestrictedaccesstoallsettings.

Seealsotheonlinehelp

.

BasicSetup

BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:

1.Users.Seepage22.

2.TCP/IP.Seepage24.

3.Date&Time.Seepage24.

4.VoIPSettings.Seepage12.

9

AXISC3003-ENetworkSpeaker

Audio

Audio

Theaudiosettingscanbeusedtoaudioquality.Youcancongurethefollowing:

•Audiosettings.Seepage1

•Audioclips.Seepage11.

0.

SetUpAudio

TosetuptheAxisproduct,gotoAudio>AudioSettings.

AutoSpeakerTest

TheAutoSpeakerTestisawaytoverifythatthespeakerisworkingfromaremotelocation.Atesttoneisplayedinthespeakerand
thetesttoneismeasuredbytheonboardmicrophonetoensurethatthespeakersoundsasintended.

TheAutoSpeakerTestmustbecalibratedduringrsttimeuse.TocalibratetheAxisproductandrunanAutoSpeakerTest,follow
theinstructionsbelow:

1.GotoSetup>Audio>AudioSettings.

2.ClickCalibratetocalibrateAxisproductandruntherstAutoSpeakerTest.

ItisalsopossibletoruntheAutoSpeakerTestbypressingthecontrolbutton.SeeHardwareOverviewonpage6.

OncetheAxisproductiscalibrated,theAutoSpeakerTestcanberunatanytime:

1.GotoSetup>Audio>AudioSettings.

2.ClickTesttoruntheAutoSpeakerTest.

TosetuptheAutoSpeakerTestasanactionrule,seeSetUpActionRulesonpage18.

AudioModes

TheAxisproductsupportsthefollowingaudiomodes:

Fullduplex-Simultaneoustwo-wayaudioallowingtheAxisproducttotransmitandreceiveaudioatthesametime.Thereis
noechocancellation.

Half-duplex-AudiocanbetransmittedtoandfromtheAxisproductbutonlyinonedirectionatatime.

Simplex—Speakeronly-AudioistransmittedfromaclienttotheAxisproduct.Thisisthedefaultaudiomode.

Simplex—Microphoneonly-AudiocapturedbytheproductmicrophoneistransmittedfromtheAxisproducttooneormoreclients.

Tosettheaudiomode,gotoAudio>AudioSettingsandselectthedesiredmodefromtheAudiomodedrop-downlist.

AudioOutput

ConguretheaudiooutputsettingsunderAudio>AudioSettings.

Outputgain-Movetheslidertoadjustthevolumeoftheaudiooutput.Tomutethesound,movetheslidertotheleftend

oftheslider.

AudioInput

ConguretheaudioinputsettingsunderAudio>AudioSettings.

10

AXISC3003-ENetworkSpeaker

Audio

Sourceliststhebuilt-inmicrophone.

UsetheInputgaintocontrolthevolume(dBFullScale)oftheaudioinput.Ifthesoundistoolow,chooseahigherdB,toamplify
thesound.Ifthesoundistoohigh,choosealowerdB.TheLevelbargivesavisualrepresentationoftheaudiosignallevelindB
relativetothefull-scaleinputlevel.

•Green—thesignalisatagoodlevel.

•Yellow—thesignalisbecomingdistorted.

•Red—thesignalisdistorted.

UsetheEncodingoptiontoselectdigitalaudioencodingformat.

•AACisusedforencodingonlyintheAxisproduct.Fordecoding,nolicenseisincludedintheAxisproduct.

•G71 1isanunlicensedstandardcodecthatisusefulwhenintegratingaudiointoaVoIPsystem

•G726isanunlicensedspeechcodecthatismostcommonlyusedwithinthesecurityindustry.

TheSampleratedenesthenumberoftimespersecondthesoundissampled.Ahighersampleratewillprovidebetteraudio
quality,butalsorequiresagreaterbandwidth.

SettherequiredBitratedependingontheselectedencoding.Ahigherbitratewillgivebetteraudioquality.Alowerbitrate
mayhavelatencyordelay,butwillrequirelessbandwidth.

Formoreinformationaboutthesesettings,pleaseseetheonlinehelp

.

AudioClips

Audioclipscanbeplayedwhenaneventoccurs.AudioclipsarecreatedbyuploadingasoundletotheAxisproduct.Toadd,play,

download,modifyorremoveaudioclips,gotoAudio>AudioClips.Formoreinformationseetheonlinehelp

•Add–Toaddanaudioclip,clickAdd,selecttheUploadradiobuttonandclickBrowse.Navigatetothedesiredle
andclickUploadtouploadtheaudioclip.

-Thefollowingaudioformatsaresupported:.auG.7 1 1u-law,8-bit,mono(8,16kHz)and
.wavPCM,16-bit,mono(8,16,32kHz)

-Themaximumlesizeperaudioclipis1.5MBandamaximumamountof20audioclipscanbeuploaded.

•Play–Toplayanaudioclip,selectanaudioclipintheAudioClipListandclickPlay.Audioclipscanonlybeplayedifthe
speakerisnotstreamingaudioorplayinganotherclip.

•Download–Todownloadarecordingtoaharddriveornetworkdisk,selectitandclickDownload.

•Modify–Tochangethenameoftheaudioclip,selectitandclickModify.

•Remove–Toremoveanaudioclip,selectitandclickRemove.

ToconguretheAxisproducttoplayaudioclipswhenaneventoccurs,anactionrulemustbesetup.Formoreinformation,
seeEventsonpage18.

.

11

AXISC3003-ENetworkSpeaker

VoiceoverIP(VoIP)

VoiceoverIP(VoIP)

VoiceoverIP(VoIP)isagroupoftechnologiesthatenablesvoicecommunicationandmultimediasessionsoverIPnetworks.Inthe
Axisproduct,VoIPisenabledthroughtheSessionInitiationProtocol(SIP)andDual-ToneMulti-Frequency(DTMF)signaling.

Toopentheproduct’sVoIPpages,gotoSetup>VoIP.

TheVoIPsettingsincludethefollowingpages:

•VoIPOverview.SeeTheVoIPOverviewPageonpage12.

•SIPSettings.SeeConguretheSIPSettingsonpage12.

•AccountSettings.SeeCreateorEditAccountsonpage14.

TheVoIPsettingscanbeconguredbyuserswithadministratorrights.

TheVoIPOverviewPage

TheVoIPOverviewpageshowsbasicinformationabouttheSIP,VoIPactionrule,andaccountsettings.

•SIPSettings–ShowsthebasicSessionInitiationProtocol(SIP)settings,suchaswhetherSIPisenabledandallows
incomingcallsornot.

Tochangethesettings,clickCongureorgotoVoIP>SIPSettings.Formoreinformation,seeConguretheSIPSettings
onpage12.

•AccountSettings–ShowsanoverviewoftheSIPaccountsettings.SeealsoTheAccountSettingsPageonpage14.

Tocreateanewaccount,testanaccount,orchangetheaccountsettings,clickCongureorgotoVoIP>Account
Settings.Formoreinformation,seeCreateorEditAccounts.

ConguretheSIPSettings

SessionInitiationProtocol(SIP)isatext-basedprotocol,similartoHTTPandSMTP,forinteractivecommunicationsessionsbetween
users.Thesessionscanincludevoice,video,andchatelements.Forinformation,seeAboutSIPAddressesonpage16.

BeforetheAxisproductcanbeusedtomakeandreceivecalls,youneedtoconguretheSIPsettings.ThisincludesenablingSIP,
conguringtheports,andsettingtherulesforNetworkAddressTranslation(NAT)traversal.

ToconguretheSIPsettings:

1.GotoSetup>VoIP>SIPSettings.

2.SelectEnableSIP.

3.Tomakeatestcalltoanaccountonanotherdevice,enteravalidSIPaddressfortheotherdeviceandclickTestcall.
Formoreinformation,seeMakeTestCallsonpage16.

4.ToallowtheAxisproducttoreceivecalls,selectAllowincomingcalls.

5.EntertheSIPportnumberandtheSIPTLSportnumber.Formoreinformation,seePortSettingsonpage13.

6.SelecttheprotocolsyouwanttoenableforNATtraversal.SeeNetworkAddressTranslation(NAT)Traversal(port
forwarding)onpage13.

7.ClickSave.

Note

EvenifyouchoosetonotenableSIP,youcanconguretheSIPsettings.ButrememberthatwhenSIPisdisabled,you
cannotmakeorreceivecalls.

12

AXISC3003-ENetworkSpeaker

VoiceoverIP(VoIP)

PortSettings

•SIPport–EntertheportusedforSIPsessions.Thesignallingtrafcthroughthisportwillbenon-encrypted.Thedefault
portnumberis5060.

•SIPTLSport–EntertheportusedforSIPSsessionsandTLS-securedSIPsessions.Thesignallingtrafcthroughthisport
willbeencryptedusingTransportLayerSecurity(TLS).Thedefaultportnumberis5061.

NetworkAddressTranslation(NAT)Traversal(portforwarding)

UseNATtraversalwhentheAxisproductisconnectedtothenetworkbehindaNATrouterorrewalldevice.

VoIPservicesrequireclientstobeserversaswell,andmanyVoIPservicescarryIPaddressandportinformationintheapplication
data.Therefore,AxisproductsbehindNetworkAddressTranslation(NAT)devicessuchasnetworkroutersneedtousespecial
protocolsforNATtraversal(portforwarding)sothatincomingcallscanbelinkedtothecorrecthost.

WithoutSIP-specicportforwarding,usersofclientswithinthesameprivatenetworkwouldbeabletotalktoeachother
(peer-to-peercommunication)butusersofclientsindifferentnetworkswouldnot.

ThefollowingNATtraversalsettingsareavailable:

•ICE–InteractiveConnectivityEstablishment(ICE).Seepage13.

•STUN–SessionTraversalUtilitiesforNAT(STUN).Seepage13.

•TURN–TraversalUsingRelaysaroundNAT(TURN).Seepage13.

EachNATtraversalprotocolhasitsbenetsandaws.Theawscanbereducedbymakingsurethatthenetworkanditsconnected
devicessupportalltheseprotocols.

Formoreinformationabouttheproduct’sgeneralNATtraversalsettings,seeNATtraversal(portmapping)forIPv4onpage27.

InteractiveConnectivityEstablishment(ICE)

InteractiveConnectivityEstablishment(ICE)enablestheproducttosendarequestthatincludesmultipleaddressestothereceiving
device.Initsresponse,thereceivingdevicealsoincludesmultipleaddresses.Throughaprocessofconnectivitychecks,alsocalled
handshakes,thechannelforcommunicationisestablished.

ICEincreasesthechancesofndingthemostefcientpathtosuccessfulcommunicationbetweenpeerdevices.Ifyoualsoenable
STUNandTURN,youimprovetheICEprotocol’schancesofndingthemostefcientpathtosuccessfulcommunication,notjust
betweenpeersbutbetweenalldevicesoneithersideoftheNATdevice.

TousetheICEprotocolforNATtraversal,selectEnableICE.

SessionTraversalUtilitiesforNAT(STUN)

SessionTraversalUtilitiesforNAT(STUN)isaclient-servernetworkprotocolthatenablestheproducttoaskaSTUNserveronthe
InternetforamappedpublicIPaddress.TheSTUNserverresponseincludesthisIPaddressandportsothattheclientcanusethem
initsSIPmessagestootherhostsandclients.

LikeTURN,STUNcanbeusedinfull-cone,address-restrictedcone,andport-restrictedconeNATsetups.STUNisfastbecauseit
islightweight.However,STUNdoesnotallowincomingmessagesfromsymmetricNATs,anditcannotcommunicatewithapeer
behindthesameNATdevice.

TousetheSTUNprotocolforNATtraversal,selectEnableSTUN.ThenentertheaddressoftheSTUNserver.

TraversalUsingRelaysaroundNAT(TURN)

TraversalUsingRelaysaroundNAT(TURN)isaclient-servernetworkprotocolthatenablestheproducttoaskaTURNserverfora
mappedIPaddress.TheTURNserverrespondswithitsIPaddressandportsothattheclientcanusetheminitsSIPmessages.

13

AXISC3003-ENetworkSpeaker

VoiceoverIP(VoIP)

TURNisprimarilyusedinsymmetricNATsetups.LikeSTUN,TURNcanalsobeusedinfull-cone,address-restrictedcone,and
port-restrictedconeNATsetups.ButbecausetheIPaddressandportprovidedbytheTURNserverarethoseoftheTURNserver
itself,itworkslikeacarrierthatforwardsinformationtoandfromtheclient.ThismeansthatwhileTURNserversarereliable,
theysometimescauseabitoflatency.

TousetheTURNprotocolforNATtraversal,selectEnableTURN.ThentheaddressoftheTURNserver,theusernameandpassword.

TheAccountSettingsPage

TheAccountSettingspageallowsyoutosetupandmanageSIPaccounts.SeeCreateorEditAccountsonpage14.

TheAccountSettingspagealsoincludesanaccountlistthatshowsanoverviewoftheSIPaccountsettings,including:

•Name.SeealsoAccountInformationonpage15.

•SIPaddress.SeealsoAboutSIPAddressesonpage16.

•Transportmode.SeealsoTransportSettingsonpage15.

•Default.SeealsoAccountInformationonpage15.

•Registrationstatus.SeeRegistrationStatusonpage14.

RegistrationStatus

Theaccountstatusisindicatedwithdotsindifferentcolors.Formoredetailedinformationaboutanaccount’sstatus,hoverthe
mousepointeroverthestatusdotorselecttheaccountintheaccountlistandclickModify.

SIPdisabled–SIPisdisabled.
Accountnotregistered–TheSIPaccountisnotregisteredwithaPBX.

Provisional–Theproductistryingtoregistertheaccount.
Redirection–Theaccountoraddressneedstoberedirected.

Successful–TheaccounthassuccessfullyregisteredwiththeSIPregistrar .

Failure–Thereisaproblemwiththeaccount,suchastheaccountcredentialsarewrong,authorizationfailed,or

therequestwasbad.

CreateorEditAccounts

TosetupaSIPaccount:

1.GotoSetup>VoIP>AccountSettings.

2.ClickAdd.

3.Entertheaccountdetails.

-SeeAccountInformationonpage15.

-SeeAccountCredentialsonpage15.

-SeeSIPServerSettingsonpage15.

-SeeTransportSettingsonpage15.

-SeeProxySettingsonpage16.

4.ClickOK.

Toeditanaccount,selecttheaccountintheaccountlistandclickModify.

14

AXISC3003-ENetworkSpeaker

VoiceoverIP(VoIP)

Toremoveanaccount,selecttheaccountintheaccountlistandclickRemove.

AccountInformation

•Name–Enteradescriptivename.Thiscanforexamplebearstandlastname,arole,oralocation.Thenameisusedas
analiasandisespeciallyusefulwhenseveralaccountshavethesameuserID.

•Defaultaccount–Selecttomakethisthedefaultaccount.Onlyoneaccountcanbethedefaultaccount.

Atstartup,thersttimetheproductisaccessedorafterareset,apeeraccountiscreatedautomaticallyandsettobethe
defaultaccount.Thispeeraccountcanonlyberemovedifatleastonemoreaccounthasbeenaddedtothelist.

ThedefaultaccountwillbeusedtomaketriggeredcallsandtomaketestcallsontheSIPSettingspage.Formore
informationabouttriggersandactions,seeEventsonpage18.

AccountCredentials

•UserID(required)–EnterthenameorPBXextensionthatshallbeshownwhencallingotheraccounts.Aprivatebranch
exchange(PBX)isatelephoneswitchingsystemthatconnectstelephoneextensionstoeachotherandtoothertelephone
networks.EachPBX-connecteddevicehasitsownextensionnumber.

•AuthenticationID–SomePBXsrequirethattheaccountveriesitselfwiththeSIPregistrartoallowaccesstothePBX.For
moreinformation,seethePBX’sandserviceprovider’sinstructions.BydefaulttheAuthenticationIDisidenticaltotheUser
ID.ToenableanAuthenticationIDthatisdifferentfromtheUserID,cleartheUseUserIDasAuthenticationIDcheckbox.

•Password–Enterthepasswordfortheaccount.Apasswordisnotrequiredforpeer-to-peeraccounts.

•Conrmpassword–Repeatthepassword.Apasswordisnotrequiredforpeer-to-peeraccounts.

•CallerID–Enterthenameorphonenumberthatyouwanttherecipienttoseewhenyoumakethecall.

IfyouonlyenterauserID,theaccountwillbeusedasapeer-to-peeraccount.Thismeansthatunlessthedevicesareconnected
toNATswithSIP-specicportforwardingsuchasSTUNorTURN,theaccountwillonlybeabletocommunicatewithdevices
thatareconnectedtothesameprivatenetwork.Formoreinformation,seeNetworkAddressTranslation(NAT)Traversal(port
forwarding)onpage13.

TocreateanaccountthatisregisteredwithaPBXoraserviceprovider,entertheuserID,password,andtheregistraraddress
ordomainname.SeeSIPServerSettingsbelow.

SIPServerSettings

•Domainname–Ifavailable,enterthepublicdomainname.ThedomainnamewillbeshownaspartoftheSIPaddress
whencallingotheraccounts.Formoreinformation,seeAboutSIPAddressesonpage16.

•Registraraddress–EntertheSIPserver’sregistraraddress.ThisistopointouttheSIPregistrarwithwhichtheaccount
shouldregisteritself.TheSIPregistraristhepartofthePBXthatkeepstrackofalltheextensions.

Important

TheregistraraddressshouldbeanIPv4address.Theproduct’sVoIPcapabilitiescurrentlydonotincludesupportforIPv6.

TransportSettings

•EnableSIPS–SelecttouseSecureSessionInitiationProtocol(SIPS).SIPSusestheTLStransportmodetoencryptthe
trafc.IfyouenableSIPS,youcannotselectanyothertransportmodethanTLS.

•Transportmode–SelecttheSIPtransportmodefortheaccount:UDP,TCP,orTLS.

•AllowportupdatemessagesthroughMWI–Messagewaitingindicator(MWI)notiestheuserofchangesinthe
portsettings.

ThedifferencebetweenSIPS(EnableSIPS)andSIPoverTLS(Transportmode–TLS)isthatSIPSensuresthateachmessagetransfer
isencrypted,whileSIPoverTLSonlyhastomakeabesteffort.

15

AXISC3003-ENetworkSpeaker

VoiceoverIP(VoIP)

SIPoverUDPTransportmode–UDPmeansthatthemessagewillbesentwithoutdelaybutalsowithoutthehandshakesthatSIPS,
SIPoverTLS,andSIPoverTCPTransportmode–TCPoffer.

ProxySettings

ASIPproxymanagesregistrationandroutingrequestsfromcallingdevices.TheSIPproxycommunicateswiththeprivatebranch
exchange(PBX)inordertondaroutethatacallhastotaketoreachadevicethatissetinadifferentlocationorsite.

Address-EntertheSIPproxyserver'saddress.

Username-EnterausernamefortheSIPproxyserverifrequired.

Password-EnterapasswordfortheSIPproxyserverifrequired.

MakeTestCalls

TomakesurethatcallscanbemadefromtheAxisproduct,youcanmakeatestcall:

1.GotoSetup>VoIP>SIPSettingsorSetup>VoIP>AccountSettings.

2.Inthetestcalleld,enteravalidSIPaddresstotheotherdevice.Usetheformatsip:<extension>@<domain>or
sips:<extension>@<domain>.Formoreinformationandexamples,seeAboutSIPAddressesonpage16.

3.ClickTestcall.Thetestcallismadefromthedefaultaccount.Formoreinformation,seeTransportSettingsonpage15.

Thecallstatusshowsbelowthebutton.Formoreinformation,seeCallStatusonpage17.

4.Toendthecall,clickEndcall.

AboutSIPAddresses

SIPaddressesareusedtoidentifyuserswithinanetworkjustlikeyouwoulduseaphonenumberoranemailaddresstocontacta
friendorcolleague.Oneofthemajordifferencesbetweenphonecalls,emails,andSIPcallsisthattheyusedifferentprotocolsto
startandendconversations.

Likeemailaddresses,SIPaddressesareatypeofuniformresourceidentier(URI)thatincludestwouser-specicparts,auserIDor
extensionandadomainorIPaddress.Togetherwithaprexandthe@symbol,theymakeupauniqueaddress.Forexample,if
CaesarofancientRomehadbothanemailaddressandaSIPaddress,theywouldbemailto:[e-mail]
sip:[e-mail]ptions,seebelow.

SIPaddressesarealsoknownasSIPURIsor,insomecases,SIPnumbers.Formoreinformation,seethePBX’sandserviceprovider’s
instructions.

Example

sip:3468@172.25.33.142
sip:[e-mail]

Description

sip:

sips:

<extension>

PrexthattellsthesystemthataSIPsessionisbeingstarted.

PrexthattellsthesystemthataSIPSsessionisbeingstarted.

TheuserIDorextensionoftherecipientofthecall.

Or,ifitisapeer-to-peercall,theIPaddressofthereceivingdevice.

@<domain>

Important

TheAxisproduct’sVoIPfunctionalitydoesnotincludesupportforIPv6.

Thedomainnameorregistraraddress(IPv4address)ofthereceivingdevice.

16

AXISC3003-ENetworkSpeaker

VoiceoverIP(VoIP)

FormoreinformationaboutSIP,SIPS,andTLS,seePortSettingsonpage13andTransportSettingsonpage15.

Formoreinformationaboutregistraraddressesanddomains,seeAccountCredentialsonpage15.

CallStatus

Thecallstatusisindicatedwithdotsindifferentcolors.Moreinformationaboutthecallstatusisshownnexttothestatusdot.

Idle–Noactivecallsortheextensionisbusy.
Terminated–Thecallwasdeniedorended,therewasnoanswer,ortheconnectionfailed.

Calling–Callingandwaitingforananswer.

Active–Thecallhasbeenansweredandisongoing.

17

AXISC3003-ENetworkSpeaker

Events

Events

TheEventpagesallowyoutoconguretheAxisproducttoperformactionswhendifferenteventsoccur.Forexample,theproduct
canplayanaudioclipaccordingtoascheduleorwhenacallisreceived.Thesetofconditionsthatdeneshowandwhentheaction
istriggerediscalledanactionrule.

SetUpActionRules

Anactionruledenestheconditionsthatmustbemetfortheproducttoperformanaction,forexampleplayanaudiocliporsenda
noticationmessage.Ifmultipleconditionsaredened,allofthemmustbemettotriggertheaction.

Formoreinformationaboutavailabletriggersandactions,seeTriggersonpage18andActionsonpage19.

ThefollowingexampledescribeshowtosetupanactionruletoplayanaudiolewhentheAxisproductreceivesaninputsignal
fromavideomanagementsystem.

1.GotoEvents>ActionRulesandclickAdd.

2.SelectEnableruleandenteradescriptivenamefortherule.

3.SelectInputSignalfromtheTriggerdrop-downlist.

4.SelectVirtualInputsfromtheseconddrop-downlist.

5.Select1fromthethirddrop-downlist.

6.SelectYesintheActivelist.

7.Optionally,selectaScheduleandAdditionalconditions.Seebelow.

8.UnderActions,selectPlayAudioClipfromtheTypedrop-downlist.

9.SelectthedesiredaudiolefromthePlaydrop-downlist.

10.ClickOK.

Tousemorethanonetriggerfortheactionrule,selectAdditionalconditionsandclickAddtoaddadditionaltriggers.Whenusing
additionalconditions,allconditionsmustbemettotriggertheaction.

Topreventanactionfrombeingtriggeredrepeatedly,aWaitatleasttimecanbeset.Enterthetimeinhours,minutesandseconds,
duringwhichthetriggershouldbeignoredbeforetheactionrulecanbeactivatedagain.

Formoreinformation,seetheonlinehelp

.

Triggers

Availableactionruletriggersandconditionsinclude:

•Call

-State–Triggerstheactionrulewhenacallservicestatechangestoactive,callingoridle.Thistriggercan,for
example,beusedtoplayadialtonewhenacallisconnecting.

-StateChange–Triggerstheactionrulewhenacallstatechanges.Thistriggercanforexample,beusedtoplay
abusytonewhenacallisbusyorcallanotherspeciedSIPaccountifthecallisbusy.

•Hardware

-Network–Triggerstheactionrulewhenthenetworkconnectionislost.SelectYestotriggertheaction
rulewhenthenetworkconnectionislost.SelectNototriggertheactionrulewhenthenetworkconnection
isrestored.

18

AXISC3003-ENetworkSpeaker

Events

•InputSignal

-SpeakerTestPerformed–TriggersanactionruleafteranAutoSpeakerTesthasbeenperformed.Itcanbe
usedto,forexample,sendanoticationtoanoperatorwhenaspeakertesthasbeenperformedafterthe
producthasrestarted.

-VirtualInputs–Triggerstheactionrulewhenoneofthevirtualinputschangesstates.Itcanbeusedbya
clientsuchasanaccessmanagementsystem,throughtheVAPIX®applicationprogramminginterface,totrigger
actions.Virtualinputscan,forexample,beconnectedtobuttonsinthemanagementsystem'suserinterface.

•System

-SystemReady–Triggerstheactionrulewhenthesystemisinstateready.Forexample,theAxisproductcan
detectthesystemstateandsendanoticationwhenthesystemhasstarted.

SelectYestotriggertheactionrulewhentheproductisinstateready .Notethattherulewillonlytriggerwhen
allnecessaryservices,suchastheeventsystem,hasstarted.

•Time

-Recurrence–Triggerstheactionrulebymonitoringtherecurrencesthatyouhavecreated.Youcanusethis
triggertoinitiaterecurringactionssuchassendingnoticationseveryhour.Selectarecurrencepatternorcreate
anewone.Formoreinformationaboutsettinguparecurrencepattern,seeSetUpRecurrencesonpage20.

-UseSchedule–Triggertheruleaccordingtotheselectedschedule.SeeCreateSchedulesonpage20.

Actions

Availableactionsinclude:

•PlayAudioClip–Playsanaudioclipwhentheactionruleistriggered.FromthePlaydrop-downlist,selectanaudioclip
toplaywhentheactionruleistriggered.ToaddnewaudioclipsgotoAudio>AudioClips.

•RunAutoSpeakerTest–SendsanAutoSpeakerTestsignalwhentheactionRuleistriggered.

•SendNotication–Sendanoticationmessagetoarecipient.

•StatusLED–ThestatusLEDcanbesettoashforthedurationoftheactionruleorforasetnumberofseconds.The
statusLEDcanbeusedduringinstallationandcongurationtovisuallyvalidateifthetriggersettingsworkcorrectly.
TosetthestatusLEDashcolor ,selectaLEDColorfromthedrop-downlist.

AddRecipients

Theproductcansendmessagestonotifyadministratorsabouteventsandalarms.Butbeforetheproductcansendnotication
messages,youmustdeneoneormorerecipients.Forinformationaboutavailableoptions,seeRecipientTypesonpage19.

Toaddarecipient:

1.GotoEvents>RecipientsandclickAdd.

2.Enteradescriptivename.

3.SelectarecipientType.

4.Entertheinformationneededfortherecipienttype.

5.ClickTesttotesttheconnectiontotherecipient.

6.ClickOK.

RecipientTypes

Thefollowingrecipientsareavailable:

19

AXISC3003-ENetworkSpeaker

Events

•HTTP

•HTTPS

•Email

•TCP

SetUpEmailRecipients

Emailrecipientscanbeconguredbyselectingoneofthelistedemailproviders,orbyspecifyingtheSMTPserver,portand
authenticationusedby,forexample,acorporateemailserver.

Note

Someemailprovidershavesecurityltersthatpreventusersfromreceivingorviewinglargeamountofattachments,from
receivingscheduledemailsandsimilar.Checktheemailprovider’ssecuritypolicytoavoiddeliveryproblemsandlocked
emailaccounts.

Tosetupanemailrecipientusingoneofthelistedproviders:

1.GotoEvents>RecipientsandclickAdd.

2.EnteraNameandselectEmailfromtheTypelist.

3.EntertheemailaddressestosendemailstointheToeld.Usecommastoseparatemultipleaddresses.

4.SelecttheemailproviderfromtheProviderlist.

5.EntertheuserIDandpasswordfortheemailaccount.

6.ClickTesttosendatestemail.

Tosetupanemailrecipientusingforexampleacorporateemailserver,followtheinstructionsabovebutselectUserdenedas
Provider.EntertheemailaddresstoappearassenderintheFromeld.SelectAdvancedsettingsandspecifytheSMTPserver
address,portandauthenticationmethod.Optionally,selectUseencryptiontosendemailsoveranencryptedconnection.Theserver
certicatecanbevalidatedusingthecerticatesavailableintheAxisproduct.Forinformationonhowtouploadcerticates,
seeCerticatesonpage23.

CreateSchedules

Tocreateanewschedule:

Tousethescheduleinanactionrule,selecttheschedulefromtheScheduledrop-downlistintheActionRuleSetuppage.

SetUpRecurrences

Recurrencesareusedtotriggeractionrulesrepeatedly,forexampleevery5minutesoreveryhour.

Tosetuparecurrence:

1.GotoEvents>RecurrencesandclickAdd.

2.Enteradescriptivenameandrecurrencepattern.

3.ClickOK.

Tousetherecurrenceinanactionrule,rstselectTimefromtheTriggerdrop-downlistintheActionRuleSetuppageandthen
selecttherecurrencefromtheseconddrop-downlist.

Tomodifyorremoverecurrences,selecttherecurrenceintheRecurrencesListandclickModifyorRemove.

20

AXISC3003-ENetworkSpeaker

Languages

Languages

MultiplelanguagescanbeinstalledintheAxisproduct.Allwebpagesincludingtheonlinehelpwillbedisplayedintheselected
language.Toswitchlanguages,gotoSetup>Languagesandrstuploadthenewlanguagele.Browseandlocatetheleandclick
theUploadLanguagebutton.SelectthenewlanguagefromthelistandclickSave.

Note

•Resettingtheproducttofactorydefaultsettingswilleraseanyuploadedlanguagelesandresettheproductlanguageto

English.

•ClickingtheRestorebuttonontheMaintenancepagewillnotaffectthelanguage.

•Armwareupgradewillnotaffectthelanguageused.Howeverifyouhaveuploadedanewlanguagetotheproductand

laterupgradethermware,itmayhappenthatthetranslationnolongermatchestheproduct'swebpages.Inthiscase,
uploadanupdatedlanguagele.

•Alanguagealreadyinstalledintheproductwillbereplacedwhenacurrentoralaterversionofthelanguageleisuploaded.

21

AXISC3003-ENetworkSpeaker

SystemOptions

SystemOptions

Security

Users

Theuserlistdisplaysauthorizedusersandusergroups(accesslevels):

Administrator-Unrestrictedaccesstoallsettings;canadd,modifyandremoveotherusers.

UnderHTTP/RTSPPasswordSettings,selectthetypeofpasswordtoallow.Youmayneedtoallowunencryptedpasswordsifthereare
viewingclientsthatdonotsupportencryption,orifyouupgradedthermwareandexistingclientssupportencryptionbutneed
tologinagainandbeconguredtousethisfunctionality.

DeselecttheEnableBasicSetupoptiontohidetheBasicSetupmenu.BasicSetupprovidesquickaccesstosettingsthatshouldbe
madebeforeusingtheAxisproduct.

IPAddressFilter

IPaddresslteringisenabledonthepage.Onceenabled,thelistedIPaddressareallowedordeniedaccesstotheAxisproduct.
SelectAlloworDenyfromthelistandclickApplytoenableIPaddressltering.

Theadministratorcanaddupto256IPaddressentriestothelist(asingleentrycancontainmultipleIPaddresses).

HTTPS

HTTPS(HyperTextTransferProtocoloverSecureSocketLayer,orHTTPoverSSL)isawebprotocolprovidingencryptedbrowsing.
HTTPScanalsobeusedbyusersandclientstoverifythatthecorrectdeviceisbeingaccessed.Thesecuritylevelprovidedby
HTTPSisconsideredadequateformostcommercialexchanges.

TouseHTTPS,anHTTPScerticatemustrstbeinstalled.GotoSystemOptions>Security>Certicatestoinstallandmanage
certicates.SeeCerticatesonpage23.

ToenableHTTPSontheAxisproduct:

1.GotoSystemOptions>Security>HTTPS

2.SelectanHTTPScerticatefromthelistofinstalledcerticates.

3.Optionally,clickCiphersandselecttheencryptionalgorithmstouseforSSL.

4.SettheHTTPSConnectionPolicyforthedifferentusergroups.

5.ClickSavetoenablethesettings.

ToaccesstheAxisproductviathedesiredprotocol,intheaddresseldinabrowser,enterhttps://fortheHTTPSprotocol
andhttp://fortheHTTPprotocol.

TheHTTPSportcanbechangedontheSystemOptions>Network>TCP/IP>Advancedpage.

IEEE802.1X

IEEE802.1Xisastandardforport-basedNetworkAdmissionControlprovidingsecureauthenticationofwiredandwirelessnetwork
devices.IEEE802.1XisbasedonEAP(ExtensibleAuthenticationProtocol).

ToaccessanetworkprotectedbyIEEE802.1X,devicesmustbeauthenticated.Theauthenticationisperformedbyanauthentication
server,typicallyaRADIUSserver,examplesofwhichareFreeRADIUSandMicrosoftInternetAuthenticationService.

22

AXISC3003-ENetworkSpeaker

SystemOptions

InAxisimplementation,theAxisproductandtheauthenticationserveridentifythemselveswithdigitalcerticatesusingEAP-TLS
(ExtensibleAuthenticationProtocol-TransportLayerSecurity).ThecerticatesareprovidedbyaCerticationAuthority(CA).
Youneed:

•aCAcerticatetoauthenticatetheauthenticationserver.

•aCA-signedclientcerticatetoauthenticatetheAxisproduct.

Tocreateandinstallcerticates,gotoSystemOptions>Security>Certicates.SeeCerticatesonpage23.ManyCAcerticates
arepreinstalled.

ToallowtheproducttoaccessanetworkprotectedbyIEEE802.1X:

1.GotoSystemOptions>Security>IEEE802.1X.

2.SelectaCACerticateandaClientCerticatefromthelistsofinstalledcerticates.

3.UnderSettings,selecttheEAPOLversionandprovidetheEAPidentityassociatedwiththeclientcerticate.

4.ChecktheboxtoenableIEEE802.1XandclickSave.

Note

Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisproductshouldbesynchronizedwithanNTP
server.SeeDate&Timeonpage24.

Certicates

Note

Installedcerticates,exceptpreinstalledCAcerticates,willbedeletediftheproductisresettofactorydefault.Preinstalled
CAcerticatesthathavebeendeletedwillbereinstalled.

AServer/Clientcerticatecanbeself-signedorissuedbyaCerticateAuthority(CA).Aself-signedcerticateofferslimited
protectionandcanbeusedbeforeaCA-issuedcerticatehasbeenobtained.

Toinstallaself-signedcerticate:

1.GotoSetup>SystemOptions>Security>Certicates.

2.ClickCreateself-signedcerticateandprovidetherequestedinformation.

TocreateandinstallaCA-signedcerticate:

1.Createaself-signedcerticateasdescribedabove.

2.GotoSetup>SystemOptions>Security>Certicates.

3.ClickCreatecerticatesigningrequestandprovidetherequestedinformation.

4.CopythePEM-formattedrequestandsendtotheCAofyourchoice.

5.Whenthesignedcerticateisreturned,clickInstallcerticateanduploadthecerticate.

Server/ClientcerticatescanbeinstalledasCerticatefromsigningrequestorasCerticateandprivatekey.SelectCerticate
andprivatekeyiftheprivatekeyistobeuploadasaseparateleorifthecerticateisinPKCS#12format.

TheAxisproductisshippedwithseveralpreinstalledCAcerticates.Ifrequired,additionalCAcerticatescanbeinstalled:

1.GotoSetup>SystemOptions>Security>Certicates.

2.ClickInstallcerticateanduploadthecerticate.

23

AXISC3003-ENetworkSpeaker

SystemOptions

Date&Time

TheAxisproduct’sdateandtimesettingsareconguredunderSystemOptions>Date&Time.

Tochangethedateandtimesettings,selectthepreferredTimemodeunderNewServerTime:

•Synchronizewithcomputertime–Setsdateandtimeaccordingtothecomputer’sclock.Withthisoption,dateand
timearesetonceandwillnotbeupdatedautomatically.

•SynchronizewithNTPServer–ObtainsdateandtimefromanNTPserver.Withthisoption,dateandtimesettingsare
updatedcontinuously.ForinformationonNTPsettings,seeNTPCongurationonpage26.

IfusingahostnamefortheNTPserver,aDNSservermustbecongured.SeeDNSCongurationonpage26.

•Setmanually–Allowsyoutomanuallysetdateandtime.

IfusinganNTPserver,selectyourTimezonefromthedrop-downlist.Ifrequired,checkAutomaticallyadjustfordaylightsaving
timechanges.

Network

BasicTCP/IPSettings

NetworkInterfaceMode

ThenetworkinterfacetotheAXISproductcanbewiredorwireless.Differentsettingscanbeusedforeachnetworkinterface,but
onlyonecanbeusedatatime.InAutomodetheproductwilluseawirelessnetworkunlessanetworkcableisconnected,inwhich
caseitwillusethewirednetwork.InWiredmodetheproductwillrequireanetworkcabletoconnecttothenetwork.

IPv4AddressConguration

Bydefault,theAxisproductissettouseIPv4(IPversion4)andtoobtaintheIPaddressautomaticallyviaDHCP.TheIPv4settingsare
conguredunderSystemOptions>Network>TCP/IP>Basic.

DHCP(DynamicHostCongurationProtocol)allowsnetworkadministratorstocentrallymanageandautomatetheassignmentof
IPaddresses.DHCPshouldonlybeenabledifusingdynamicIPaddressnotication,oriftheDHCPcanupdateaDNSserver.Itis
thenpossibletoaccesstheAxisproductbyname(hostname).

IfDHCPisenabledandtheproductcannotbeaccessed,runAXISIPUtilitytosearchthenetworkforconnectedAxisproducts,orreset
theproducttothefactorydefaultsettings(seepage30)andthenperformtheinstallationagain.

TouseastaticIPaddress,checkUsethefollowingIPaddressandspecifytheIPaddress,subnetmaskanddefaultrouter.

IPv6AddressConguration

IfIPv6(IPversion6)isenabled,theAxisproductwillreceiveanIPaddressaccordingtothecongurationinthenetworkrouter.

ToenableIPv6,gotoSystemOptions>Network>TCP/IP>Basic.OthersettingsforIPv6shouldbeconguredinthenetworkrouter.

ARP/Ping

Theproduct’sIPaddresscanbeassignedusingARPandPing.Forinstructions,seeAssignIPAddressUsingARP/Pingonpage25.

TheARP/Pingserviceisenabledbydefaultbutisautomaticallydisabledtwominutesaftertheproductisstarted,orassoonasanIP
addressisassigned.Tore-assignIPaddressusingARP/Ping,theproductmustberestartedtoenableARP/Pingforanadditional
twominutes.

Todisabletheservice,gotoandcleartheoptionEnableARP/PingsettingofIPaddress.

Pingingtheproductisstillpossiblewhentheserviceisdisabled.

24

AXISC3003-ENetworkSpeaker

SystemOptions

AssignIPAddressUsingARP/Ping

Theproduct'sIPaddresscanbeassignedusingARP/Ping.Thecommandmustbeissuedwithin2minutesofconnectingpower .

1.AcquireafreestaticIPaddressonthesamenetworksegmentasthecomputer.

2.Locatetheserialnumber(S/N)ontheproductlabel.

3.Openacommandpromptandenterthefollowingcommands:

Linux/Unixsyntax

arp-s<IPaddress><serialnumber>temp
ping-s408<IPaddress>

Linux/Unixexample

arp-s192.168.0.12500:40:8c:18:10:00temp
ping-s408192.168.0.125

Windowssyntax(thismayrequirethatyourunthecommandpromptasanadministrator)

arp-s<IPaddress><serialnumber>
ping-l408-t<IPaddress>

Windowsexample(thismayrequirethatyourunthecommandpromptasanadministrator)

arp-s192.168.0.12500-40-8c-18-10-00
ping-l408-t192.168.0.125

4.Checkthatthenetworkcableisconnectedandthenrestarttheproductbydisconnectingandreconnectingpower.

5.ClosethecommandpromptwhentheproductrespondswithReplyfrom192.168.0.125:...orsimilar.

6.Openabrowserandtypehttp://<IPaddress>intheLocation/Addresseld.

Note

•ToopenacommandpromptinWindows,opentheStartmenuandtypecmdintheRun/Searcheld.

•TousetheARPcommandinWindows8/Windows7/WindowsVista,right-clickthecommandprompticonandselect

Runasadministrator.

•ToopenacommandpromptinMacOSX,opentheTerminalutilityfromApplication>Utilities.

AXISVideoHostingSystem(AVHS)

TheAVHSsettingsareconguredunderSystemOptions>Network>TCPIP>Basic.ThepossibilitytoconnecttoanAVHSservice
isenabledbydefault.Todisable,cleartheEnableAVHSbox.

One-clickenabled-Pressandholdtheproduct’scontrolbutton(seeHardwareOverviewonpage6)forabout3secondsto
connecttoanAVHSserviceovertheInternet.Onceregistered,AlwayswillbeenabledandtheAxisproductstaysconnectedto
theAVHSservice.Iftheproductisnotregisteredwithin24hoursfromwhenthebuttonispressed,theproductwilldisconnect
fromtheAVHSservice.

Always-TheAxisproductwillconstantlyattempttoconnecttotheAVHSserviceovertheInternet.Onceregisteredtheproductwill
stayconnectedtotheservice.Thisoptioncanbeusedwhentheproductisalreadyinstalledanditisnotconvenienttousethe
one-clickinstallation.

AXISInternetDynamicDNSService

AXISInternetDynamicDNSServiceassignsahostnameforeasyaccesstotheproduct.Formoreinformation,seewww.axiscam.net

ToregistertheAxisproductwithAXISInternetDynamicDNSService,gotoSystemOptions>Network>TCP/IP>Basic.Under
Services,clicktheAXISInternetDynamicDNSServiceSettingsbutton(requiresaccesstotheInternet).Thedomainnamecurrently
registeredatAXISInternetDynamicDNSservicefortheproductcanatanytimeberemoved.

25

AXISC3003-ENetworkSpeaker

SystemOptions

Note

AXISInternetDynamicDNSServicerequiresIPv4.

AdvancedTCP/IPSettings

DNSConguration

DNS(DomainNameService)providesthetranslationofhostnamestoIPaddresses.TheDNSsettingsareconguredunderSystem
Options>Network>TCP/IP>Advanced.

SelectObtainDNSserveraddressviaDHCPtousetheDNSsettingsprovidedbytheDHCPserver.

Tomakemanualsettings,selectUsethefollowingDNSserveraddressandspecifythefollowing:

Domainname-Enterthedomain(s)tosearchforthehostnameusedbytheAxisproduct.Multipledomainscanbeseparatedby
semicolons.Thehostnameisalwaystherstpartofafullyqualieddomainname,forexample,myserveristhehostnameinthe
fullyqualieddomainnamemyserver.mycompany.comwheremycompany.comisthedomainname.

Primary/SecondaryDNSserver-EntertheIPaddressesoftheprimaryandsecondaryDNSservers.ThesecondaryDNSserveris
optionalandwillbeusediftheprimaryisunavailable.

NTPConguration

NTP(NetworkTimeProtocol)isusedtosynchronizetheclocktimesofdevicesinanetwork.TheNTPsettingsareconguredunder
SystemOptions>Network>TCP/IP>Advanced.

SelectObtainNTPserveraddressviaDHCPtousetheNTPsettingsprovidedbytheDHCPserver.

Tomakemanualsettings,selectUsethefollowingNTPserveraddressandenterthehostnameorIPaddressoftheNTPserver.

HostNameConguration

TheAxisproductcanbeaccessedusingahostnameinsteadofanIPaddress.ThehostnameisusuallythesameastheassignedDNS
name.ThehostnameisconguredunderSystemOptions>Network>TCP/IP>Advanced.

SelectObtainhostnameviaIPv4DHCPtousehostnameprovidedbytheDHCPserverrunningonIPv4.

SelectUsethehostnametosetthehostnamemanually.

SelectEnabledynamicDNSupdatestodynamicallyupdatelocalDNSserverswhenevertheAxisproduct’sIPaddresschanges.

Formoreinformation,seetheonlinehelp

Link-LocalIPv4Address

Link-LocalAddressisenabledbydefaultandassignstheAxisproductanadditionalIPaddresswhichcanbeusedtoaccess
theproductfromotherhostsonthesamesegmentonthelocalnetwork.TheproductcanhaveaLink-LocalIPandastatic
orDHCP-suppliedIPaddressatthesametime.

ThisfunctioncanbedisabledunderSystemOptions>Network>TCP/IP>Advanced.

.

HTTP

TheHTTPportusedbytheAxisproductcanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Inadditiontothe
defaultsetting,whichis80,anyportintherange1024–65535canbeused.

26

AXISC3003-ENetworkSpeaker

SystemOptions

HTTPS

NATtraversal(portmapping)forIPv4

Anetworkrouterallowsdevicesonaprivatenetwork(LAN)toshareasingleconnectiontotheInternet.Thisisdonebyforwarding
networktrafcfromtheprivatenetworktothe“outside”,thatis,theInternet.Securityontheprivatenetwork(LAN)isincreased
sincemostroutersarepre-conguredtostopattemptstoaccesstheprivatenetwork(LAN)fromthepublicnetwork(Internet).

UseNATtraversalwhentheAxisproductislocatedonanintranet(LAN)andyouwishtomakeitavailablefromtheother(WAN)side
ofaNATrouter.WithNATtraversalproperlycongured,allHTTPtrafctoanexternalHTTPportintheNATrouterisforwardedto
theproduct.

NATtraversalisconguredunderSystemOptions>Network>TCP/IP>Advanced.

Note

•ForNATtraversaltowork,thismustbesupportedbytherouter.TheroutermustalsosupportUPnP

•Inthiscontext,routerreferstoanynetworkroutingdevicesuchasaNATrouter ,Networkrouter,InternetGateway,

Broadbandrouter,Broadbandsharingdevice,orasoftwaresuchasarewall.

Enable/Disable-Whenenabled,theAxisproductattemptstocongureportmappinginaNATrouteronyournetwork,using

TM

UPnP

.NotethatUPnP

TM

mustbeenabledintheproduct(see).

TM

.

UsemanuallyselectedNATrouter-SelectthisoptiontomanuallyselectaNATrouterandentertheIPaddressfortherouterin
theeld.Ifnorouterisspecied,theproductautomaticallysearchesforNATroutersonyournetwork.Ifmorethanonerouteris
found,thedefaultrouterisselected.

AlternativeHTTPport-SelectthisoptiontomanuallydeneanexternalHTTPport.Enteraportintherange1024–65535.Ifthe
porteldisemptyorcontainsthedefaultsetting,whichis0,aportnumberisautomaticallyselectedwhenenablingNATtraversal.

Note

•AnalternativeHTTPportcanbeusedorbeactiveevenifNATtraversalisdisabled.ThisisusefulifyourNATrouterdoesnot

supportUPnPandyouneedtomanuallycongureportforwardingintheNATrouter.

•Ifyouattempttomanuallyenteraportthatisalreadyinuse,anotheravailableportisautomaticallyselected.

•Whentheportisselectedautomaticallyitisdisplayedinthiseld.Tochangethis,enteranewportnumberandclickSave.

FTP

TheFTPserverrunningintheAxisproductenablesuploadofnewrmware,userapplications,etc.TheFTPservercanbedisabled
underSystemOptions>Network>TCP/IP>Advanced.

RTSP

TheRTSPserverrunningintheAxisproductallowsaconnectingclienttostartanaudiostreamfromtheAxisproduct.TheRTSPport
numbercanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Thedefaultportis554.

Note

AudiostreamswillnotbeavailableiftheRTSPserverisdisabled.

SOCKS

SOCKSisanetworkingproxyprotocol.TheAxisproductcanbeconguredtouseaSOCKSservertoreachnetworksontheother
sideofarewallorproxyserver.ThisfunctionalityisusefuliftheAxisproductislocatedonalocalnetworkbehindarewall,and
notications,uploads,alarms,etcneedtobesenttoadestinationoutsidethelocalnetwork(forexampletheInternet).

SOCKSisconguredunderSystemOptions>Network>SOCKS.Formoreinformation,seetheonlinehelp

.

27

AXISC3003-ENetworkSpeaker

SystemOptions

QoS(QualityofService)

QoS(QualityofService)guaranteesacertainlevelofaspeciedresourcetoselectedtrafconanetwork.AQoS-awarenetwork
prioritizesnetworktrafcandprovidesagreaternetworkreliabilitybycontrollingtheamountofbandwidthanapplicationmayuse.

SNMP

TheSimpleNetworkManagementProtocol(SNMP)allowsremotemanagementofnetworkdevices.AnSNMPcommunityisthe
groupofdevicesandmanagementstationrunningSNMP.Communitynamesareusedtoidentifygroups.

ToenableandcongureSNMPintheAxisproduct,gototheSystemOptions>Network>SNMPpage.

Dependingonthelevelofsecurityrequired,selecttheversiononSNMPtouse.

TrapsareusedbytheAxisproducttosendmessagestoamanagementsystemonimportanteventsandstatuschanges.CheckEnable
trapsandentertheIPaddresswherethetrapmessageshouldbesentandtheTrapcommunitythatshouldreceivethemessage.

Note

IfHTTPSisenabled,SNMPv1andSNMPv2cshouldbedisabled.

TrapsforSNMPv1/v2areusedbytheAxisproducttosendmessagestoamanagementsystemonimportanteventsandstatus
changes.CheckEnabletrapsandentertheIPaddresswherethetrapmessageshouldbesentandtheTrapcommunitythat
shouldreceivethemessage.

Thefollowingtrapsareavailable:

•Coldstart

•Warmstart

•Linkup

•Authenticationfailed

SNMPv3providesencryptionandsecurepasswords.TousetrapswithSNMPv3,anSNMPv3managementapplicationisrequired.

TouseSNMPv3,HTTPSmustbeenabled,seeHTTPSonpage22.ToenableSNMPv3,checktheboxandprovidetheinitialuser
password.

Note

Theinitialpasswordcanonlybesetonce.Ifthepasswordislost,theAxisproductmustberesettofactorydefault,see
ResettoFactoryDefaultSettingsonpage30.

TM

UPnP

TheAxisproductincludessupportforUPnP
systemsandclientsthatsupportthisprotocol.

TM

UPnP

canbedisabledunderSystemOptions>Network>UPnP

TM

TM

.UPnP

isenabledbydefaultandtheproductisautomaticallydetectedbyoperating

Bonjour

TheAxisproductincludessupportforBonjour.Bonjourisenabledbydefaultandtheproductisautomaticallydetectedbyoperating
systemsandclientsthatsupportthisprotocol.

BonjourcanbedisabledunderSystemOptions>Network>Bonjour.

28

AXISC3003-ENetworkSpeaker

SystemOptions

Ports&Devices

LEDSettings

TheStatusLEDcanbeconguredtobeunlitduringnormaloperation.Tocongure,gotoSetup>SystemOptions>Ports&
Devices>LED.

TheavailableoptionsfortheStatusIndicatorLEDare:

•Normal:ThestatusLEDshowssteadygreenduringnormaloperation.Thisisthedefaultsetting.

•Off:ThestatusLEDisoffduringnormaloperation.ThiscanbeusefulinmakingtheAxisproductlessnoticeable.

Maintenance

TheAxisproductprovidesseveralmaintenancefunctions.TheseareavailableunderSystemOptions>Maintenance.

ClickRestarttoperformacorrectrestartiftheAxisproductisnotbehavingasexpected.Thiswillnotaffectanyofthecurrent
settings.

Note

ArestartclearsallentriesintheServerReport.

ClickRestoretoresetmostsettingstothefactorydefaultvalues.Thefollowingsettingsarenotaffected:

•thebootprotocol(DHCPorstatic)

•thestaticIPaddress

•thedefaultrouter

•thesubnetmask

•thesystemtime

ClickDefaulttoresetallsettings,includingtheIPaddress,tothefactorydefaultvalues.Thisbuttonshouldbeusedwithcaution.The
Axisproductcanalsoberesettofactorydefaultusingthecontrolbutton,seeResettoFactoryDefaultSettingsonpage30.

Forinformationaboutrmwareupgrade,seeUpgradetheFirmwareonpage3

1.

Support

SupportOverview

Thepageprovidesinformationontroubleshootingandcontactinformation,shouldyourequiretechnicalassistance.

SeealsoTroubleshootingonpage31.

SystemOverview

Logs&Reports

Thepagegenerateslogsandreportsusefulforsystemanalysisandtroubleshooting.IfcontactingAxisSupport,pleaseprovidea
validServerReportwithyourquery.

SystemLog-Providesinformationaboutsystemevents.

AccessLog-Listsallfailedattemptstoaccesstheproduct.TheAccessLogcanalsobeconguredtolistallconnectionstothe

product(seebelow).

29

AXISC3003-ENetworkSpeaker

SystemOptions

ServerReport-Providesinformationabouttheproductstatusinapop-upwindow.TheAccessLogisautomaticallyincluded
intheServerReport.

ParameterList-Showstheproduct'sparametersandtheircurrentsettings.Thismayproveusefulwhentroubleshootingor
whencontactingAxisSupport.

ConnectionList-Listsallclientsthatarecurrentlyaccessingmediastreams.

CrashReport-Generatesanarchivewithdebugginginformation.Thereporttakesseveralminutestogenerate.

Advanced

Scripting

Scriptingallowsexperienceduserstocustomizeandusetheirownscripts.

NO

TICE

NO NO

TICE TICE

ImproperusemaycauseunexpectedbehaviorandlossofcontactwiththeAxisproduct.

Axisstronglyrecommendsthatyoudonotusethisfunctionunlessyouunderstandtheconsequences.AxisSupportdoesnotprovide
assistanceforproblemswithcustomizedscripts.

ToopentheScriptEditor,gotoSystemOptions>Advanced>Scripting.Ifascriptcausesproblems,resettheproducttoits
factorydefaultsettings,seepage30.

Formoreinformation,seewww .axis.com/developer

PlainCong

PlainCongisforadvanceduserswithexperienceofAxisproductconguration.Mostparameterscanbesetandmodiedfrom
thispage.

ToopenPlainCong,gotoSystemOptions>Advanced>PlainCong.AxisSupportdoesnotprovideassistance.

ResettoFactoryDefaultSettings

Important

Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultwillresetallsettings,includingtheIP
address,tothefactorydefaultvalues.

Toresettheproducttothefactorydefaultsettings:

1.Disconnectpowerfromtheproduct.

2.Pressandholdthecontrolbuttonandreconnectpower.SeeHardwareOverviewonpage6.

3.Keepthecontrolbuttonpressedforabout10secondsuntilthestatusLEDindicatorturnsamberforthesecondtime.

4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset
tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90

5.Usingtheinstallationandmanagementsoftwaretools,assignanIPaddress,setthepassword,andaccesstheproduct.

Itisalsopossibletoresetparameterstofactorydefaultviathewebinterface.GotoSetup>SystemOptions>Maintenance.

30

AXISC3003-ENetworkSpeaker

Troubleshooting

Troubleshooting

ChecktheFirmware

Firmwareissoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootingaproblem
shouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticularproblem.The
currentrmwareversionintheAxisproductisdisplayedinthepageSetup>BasicSetupandinSetup>About.

UpgradetheFirmware

Important

•Yourdealerreservestherighttochargeforanyrepairattributabletofaultyupgradebytheuser.

•Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providingthefeaturesareavailableinthe

newrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.

Note

•WhenyouupgradetheAxisproductwiththelatestrmwarefromAxiswebsite,theproductreceivesthelatestfunctionality

available.Alwaysreadtheupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupgrading
thermware.

Symptoms,PossibleCausesandRemedialActions

ProblemssettingtheIPaddress

WhenusingARP/Ping

Theproductislocatedona
differentsubnet

TheIPaddressisbeingused
byanotherdevice

PossibleIPaddressconict
withanotherdeviceonthe
samesubnet.

Theproductcannotbeaccessedfromabrowser

Cannotlogin

TheIPaddresshasbeen
changedbyDHCP

IftheIPaddressintendedfortheproductandtheIPaddressofthecomputerusedtoaccessthe
productarelocatedondifferentsubnets,youwillnotbeabletosettheIPaddress.Contactyour
networkadministratortoobtainanIPaddress.

DisconnecttheAxisproductfromthenetwork.RunthePingcommand(inaCommand/DOS
window,typepingandtheIPaddressoftheproduct):

•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...
thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.
ObtainanewIPaddressfromthenetworkadministratorandreinstalltheproduct.

•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable
forusewiththeAxisproduct.Checkallcablingandreinstalltheproduct.

ThestaticIPaddressintheAxisproductisusedbeforetheDHCPserversetsadynamicaddress.
ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay
beproblemsaccessingtheproduct.

WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting
tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.

Ifthepasswordfortheuserrootislost,theproductmustberesettothefactorydefaultsettings.
SeeResettoFactoryDefaultSettingsonpage30.

31

AXISC3003-ENetworkSpeaker

Troubleshooting

Theproductisaccessiblelocallybutnotexternally

RoutercongurationTocongureyourroutertoallowincomingdatatrafctotheAxisproduct,enabletheNAT-traversal

Firewallprotection

Defaultroutersrequired

featurewhichwillattempttoautomaticallyconguretheroutertoallowaccesstotheAxis
product,seeNATtraversal(portmapping)forIPv4onpage27.TheroutermustsupportUPnP

ChecktheInternetrewallwithyournetworkadministrator.

TM

.

32

AXISC3003-ENetworkSpeaker

TechnicalSpecifications

TechnicalSpecifications

Function/group

Audio

Speaker

AmplierAmplier

Network

System
Integration

Item

Models

Audiostreaming

Audio
compression

Audio
input/output

Built-in
microphone
specication

Maxsound
pressurelevel

Frequency
response

description

SecurityPasswordprotection,IPaddressltering,HTTPS*encryption,IEEE802.1X*networkaccess

Supported
protocols

Application
Programming
Interface

Intelligentaudio

Eventtriggers

EventactionsFileupload:FTP ,HTTP,networkshareandemail

Built-in
installationaids

Functional
monitoring

Specications

AXISC3003–E

One-way/two-way(mono)

G.71 1PCM8kHz,G.726ADPCM8kHz,Axisµ-law16kHz,Congurablebitrate

Built-inmicrophone(canbedisabledmechanically)

50Hz-16kHz

>121dB

280Hz-12.5kHz

Built-in7WClassDamplier

control,Digestauthentication,Useraccesslog

IPv4/v6,HTTP ,HTTPS*,SIP,SSL/TLS*,QoSLayer3DiffServ,FTP,CIFS/SMB,SMTP,Bonjour,

TM

UPnP

,SNMPv1/v2c/v3(MIB-II),DNS,DynDNS,NTP,TCP,UDP,IGMP,ICMP,DHCP,ARP,

SOCKS

*ThisproductincludessoftwaredevelopedbytheOpenSSLProjectforuseinthe
OpenSSLToolkit.(www .openssl.org),andcryptographicsoftwarewrittenbyEricYoung
([e-mail]).

OpenAPIforsoftwareintegration,includingVAPIX®;specicationsatwww.axis.com
AXISVideoHostingSystem(AVHS)withOne-clickConnection

AutoSpeakerTest

Call:State,StateChange
Hardware:Network
InputSignal:SpeakerTestPerformed,VirtualInputs
System:SystemReady
Time:Recurrence,UseSchedule

Notication:email,HTTPandTCP
PlayAudioClip
RunAutoSpeakerTest
SendSNMPTrap
StatusLED

Testtone

AutoSpeakerTest,Connectionverication,Built-insystemlogging

33

AXISC3003-ENetworkSpeaker

TechnicalSpecifications

Function/group

General

Item

Casing

Memory256MBRAM,256MBFlash

Power

Connectors

Operating
conditions

Approvals

Dimensions

Weight

Included
accessories

Optional
accessories

Warranty

Specications

Impact-resistantaluminum,IP66-,IP67-andNEMA4X-rated.Forrepaintinginstructions
andimpactonwarranty,contactyourAxispartner

PoweroverEthernet(PoE)IEEE802.3af/802.3atType1Class3(max12.95W)

RJ4510BASE-T/100BASE-TXPoE

-20°Cto50°C(-4°Fto122°F)
Humidity10–100%RH(condensing)

EN55022ClassB,EN61000-6-1,EN61000-6-2,EN55024,EN50121-4,
IEC62236-4,FCCPart15SubpartBClassB,ICES-003ClassB,VCCIClassB,
C-tickAS/NZSCISPR22ClassB,KCCKN22ClassB,KN24,IEC/EN/UL60950-1,
IEC/EN/UL60950-22,IEC60068-2-1,IEC60068-2-2,IEC60068-2-14,IEC60068-2-27,
IEC60068-2-64,IEC60068-2-78,IEC/EN60529IP66,IEC/EN60529IP67,
NEMA250Type4X

Withoutbracket:164x225x250mm(61/2x87/8x97/8in.)
Withbracket:164x225x305mm(61/2x87/8x12in.)

1.3kg(2.9lb.)

InstallationGuide,AVHSAuthenticationKey,AXISConnectorGuardA,Cableshoe

AXIST91A47PoleMount,AXIST91C67PoleMount,CableGlandM20x1,RJ45,Cable
GlandAM20,AXISPoweroverEthernetMidspans

Axis3-yearwarrantyandAXISExtendedWarrantyoption,seewww.axis.com/warranty

34

UserManualVer.M1.1 1
AXISC3003-ENetworkSpeaker
©AxisCommunicationsAB,2015

Date:March2015

PartNo.61229