Dear client, thank you and congratulations for buying this appliance; we are confident that this is the beginning of a
positive and long-lasting collaboration.
This manual has all the necessary information for the correct use, maintenance and installation of this appliance. The
objective of this manual is to enable the technician and user to take all measures and precautions necessary for the
safe, efficient, long-term use of the appliance. Keep this booklet in a safe place, over the entire life cycle of the
product for subsequent reference by the operators designated to use and specialized technicians.
Where documents are lost or damaged, the replacement documentation must be requested directly from the
manufacturer or retailer. The manufacturer is not held liable for any damage caused by people, things or for
inappropriate use of the appliance, modifications or repairs carried out by unauthorized personnel or used with
spare parts not recommended by the manufacturer and not intended for use with this model. This appliance
complies with the EEC directives in force. Please refer to the warranty documentation in the booklet.
MVP GROUP CORPORATION
12000 Biscayne Blvd, Suite #108
Miami, FL, United States 33181
Telephone: (786) 600-4687
Toll Free Telephone: 1-844-218-8477
Fax: (786) 661-4100
Email: service@mvpgroupcorp.com
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Contents
PAGE 4
WARRANTY
PAGE 5
CONNECTING YOUR OVEN
I WARNING
II PRELIMINARY OPERATIONS
III INSTALLATION AREA
PAGE 6
IV PREPARING FOR INSTALLATION
V ELECTRICAL CONNECTIONS
PAGE 7
CABLE CONNECTION
PAGE 8
EQUIPOTENTIAL CONNECTION
PAGE 9
VI WATER CONNECTION
VII VENT CONNECTION
VIII STACKING OVENS
PAGE 10
IX SERIAL PLATE
PAGE 11
INSTRUCTION TO USER
I WARNING
PAGE 12
II USING IT FOR THE FIRST TIMETESTING
PAGE 13 QUICK GUIDE
PAGE 15 MECHANICAL CONTROLS
PAGE 16 ELECTRONIC CONTROLS
PAGE 18 FIRST TIME CLEANING THE OVEN
PAGE 20 TROUBLESHOOTING
PAGE 21 SCHEDULED MAINTENANCECONTACT INFORMATION
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MANUFACTURERS LIMITED WARRANTY
MVP Group Corporation (Axis) hereby warrants all new ovens bearing the name “AXIS” and installed within the continental
United States of America or Canada to be free from defects in material or workmanship, under normal and regular usage and
operation, for a period of one (1) year following the date of original installation, (unless specified otherwise) but in no event can
exceed eighteen (18) months from the date of shipment from the factory.
If a defect in material(s) or workmanship is detected; or found to exist within the stated period above, Axis, at its sole discretion,
shall either repair or replace any original equipment manufacturers part which has proven to fail within the machine; providing
that the equipment has not been altered or tampered with in any manner, has been installed correctly as per the owner’s
manual, and maintained and operated in complete accordance with this manual.
The labor cost to repair or replace any part proven to be defective, as per above clause(s), shall be covered by Axis, within the
continental United States of America or Canada; provided that: prior authorization for this labor was approved by Axis, the
service work was performed by an authorized Axis service agency; and that this agency installed an original and genuine Axis
part in the machine. Any repair work performed by a non-authorized service depot remains the sole responsibility of the user,
and Axis Systems will not be held responsible. The installation of any generic part will not be valid; and therefore voids this
warranty. All authorized labor coverage shall be limited to regular hourly rates only. Any supplemental hourly rates or charges,
such as weekends or emergency premiums remain the responsibility of the user.
MVP Group Corp. (Axis) hereby states that: warranty travel time shall be limited to, and without exception, a one-time round-trip
total of two (2) hours OR mileage up to a maximum of one hundred (100) miles round-trip. Any charges exceeding those stated
herein must have prior authorization by the factory.
Exceptions to above warranty are: (A) Damages resulting from shipping, handling or abuse. (B) Incorrect installation and/or
connections. (C) Adjustments or calibration of any parts. (D) Faults due to lack of regular maintenance or cleaning of any internal
part(s). (E) Replacement of any wearable items such as: gaskets. (F) Excessive lime, mineral, alkali or hard water conditions and
(G) Excessive or inadequate water temperature(s) or pressure conditions.
Models AX-413, AX-513 and AX-514 are bench warranty (Carry-In)
MVP GROUP CORPORATION STATES THAT THERE ARE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, THAT ARE NOT SET
FORTH HEREIN, MVP GROUP CORPORATION SHALL ASSUME NO OTHER RESPONSIBILITY, EITHER DIRECT OR NON-DIRECT, OR BE
LIABLE FOR ANY OTHER OR ADDITIONAL LOSS OR DAMAGE WHETHER BEING DIRECT OR CONSEQUENTIAL, AS A RESULT OF ITS
EQUIPMENT.
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CONNECTING YOUR NEW OVEN
This oven must be installed on a level, rigid, non flammable surface. Four adjustable feet must be
installed to level the unit. They are located in the oven chamber.
NOTE: Be sure to provide a minimum of 2" clearance on top and both sides of unit.
NOTE: Be sure to provide adequate space for water & electrical connections.
I. WARNING
Read this instructions booklet carefully before starting the installation and start-up operations.
All installation, assembly, assistance and maintenance shall be carried out by qualified
personnel and supplied with necessary professional (authorizations by the manufacturer
or retailer), in accordance with local laws in effect where installation takes place regarding
product and workplace safety.
Incorrect installation, assistance, maintenance, cleaning, tampering or modifications can cause
malfunction, damage and breakage.
The appliance must only be used for cooking or heating of foods in commercial kitchens. Any
other use is inappropriate and dangerous.
II. PRELIMINARY OPERATIONS
Upon receipt of the product, make sure it has not been damaged during transport and that the
packaging has not been tampered with. In the case of damage or missing parts inform the carrier
and retailer/manufacturer immediately, indicating the model code (Art.) and serial number (Ser N°) and attach a photo.
Check that the installation area is kept clear so that doors, corridors and passageways are
accessible.
WARNING: the appliance may fall over during transport leading to breakage and damage. Use
suitable transport capable of taking the weight of the appliance. Do not drag or lean the device
for any reason. Lift it up straight from the ground and place horizontally.
III. INSTALLATION AREA
The appliance shall be installed indoor in a well ventilated areas (not outdoors).
Before positioning the appliance, check the overall dimensions and the exact position of the
electrical, water connections.
It is advised to place the oven under a vent hood or in such a way that hot fumes and odours exit
the oven via adequate ventilation to the outside.
The oven must be placed on a flat surface so that it does not slip or turn over.
The installation area must be able to support the weight of the appliance filled to the maximum.
See the information level on the back of the oven for the gross weight.
Make sure that the oven is placed so that the oven door may open fully.
Position it so that the back of the oven is easily accessible for maintenance, connection to the
mains sockets, and water.
The appliance is not meant to be installed attached to a counter or walls and a 2 inch space must
be left all round it. It is not advised to place it heat source like fryers or other hot liquids.
Do not place the oven near materials or inflammable liquids or material(such as walls, furniture,
screens, gas canisters) as it can be a fire hazard.
When ovens are placed on cabinets, stainless steel tables or other ovens, it is not advisable to
use shelves so high that the inside of the oven is not at eye level. Apply the sticker included in
the packaging “Burning hazard”, after installing the oven at a height of 5' 3” (1.600m) from the
ground. (See image)
If this is not possible at least respect the following distances from machinery: 20” (50cm) from the
sides and above the appliance and 27” (70cm) from behind.
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IV. PREPARING FOR INSTALLATION
Remove the outer packaging (wooden caging and/or carton box) and dispose it in
compliance with the laws in force in the country of installation.
REMOVING PROTECTIVE FILM ETC.
Remove the protection film from the external and internal walls. (See image)
Remove all information covering from the inside, and take off all plastic
packaging.
STAND ADJUSTMENT
Do not use the appliance without feet.
Inside the oven, there is a box with the legs (feet). Take the feet from the box and
screw them in the positions shown. They have threaded inserts (see image).
The legs give a gap that allows airflow and cooling the electric parts and outsides of
the oven. If they are not used, it will cause over-heating and damage to components.
The oven has to be installed on a flat surface. The unit must be leveled.
V. ELECTRICAL CONNECTION
WARNING: Mains connection must be carried out by a qualified and licensed technician or electrician
according to national, international and local laws in the country where it is installed.
Before mains connection, ensure that the frequency (…..Hz) and voltage (….V) meet the requirements
indicated in the in the information tag on the back of the appliance.
WARNING: It is advisable to connect it first then place it in position in the work area ensuring the cable is not
damaged during placement. This enables easy and safe connection. Ensure that the cable is uniformly
exposed to a room temperature no higher than 125F (50°C).
OVENS WITH CABLE AND SINGLE PHASE PLUGS
For appliance with cable and plug (single phase 220-240V) the plug merely needs to go into the
appropriate wall socket. The product must be positioned so that the plug is always accessible.
The appliance comes with certified cable and plug therefore they must not be tampered with or modified.
Only the cable can be substituted: this must be carried out by a qualified authorized technician. The earth
wire must always be yellow green.
APPLIANCE NOT SUPPLIED WITH CABLE WITH THREE PHASE TERMINALS
Ovens are supplied with terminals such as in the image. To connect to the mains see the label in the manual
and to the lower part of the back of the appliance near the Information Plate.
The oven must be connected to the electricity with a rubber cable such as Cab-Tire.
WARNING: the yellow/green voltage wires in the earth cable must be 1 ½”
(3cm) longer than the others.
The oven must be connected directly to the mains, dedicated circuit, and must have
an easily accessible switch. This switch must be installed according to the national,
international and local laws in the country where it is installed. This switch must
disconnect all poles guaranteeing complete disconnection in accordance with the
overvoltage III category.
Correct grounding is obligatory and the ground wire must not be operated by the
protection switch.
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CABLE CONNECTION
Proceed as follows to connect the power supply wire to the terminal block:
( A1 ) Loosen the tops of the cable gland and remove the bottom panel on the back of the appliance by
removing the screws.
( A2 ) Feed the new cable through the cable gland. Connect the cable voltage to the terminal strips
following the connection diagram on the label on the back of the appliance. Only connect what is indicated
inserting the copper bridge and the electricity cable together under the screws, in the tightening direction,
so the cable and the bridge are tightly fixed by tightening the screw. The type of cable to be used (HO7RNF) is indicated on the label for each connection and the wire size is in mm².
( A4 ) Close the bottom panel of the back of the appliance with the screws and secure the cable by
tightening the cable gland nut.
Incorrect connection could lead to overheating of the terminal board which could lead to blowout and
electric shock.
Check that all the connections
are tight before connecting the
oven to the mains.
PE = GND = Yellow/Green:
“EARTH” protection
conductor.
N = Blue: neutral conductor.
L1, L2, L3 = Brown, Grey,
Black: live conductors
Check there is no static
discharge between live and
earth. Check the limit switch
continuity between the
external casing and the earth
wire of the mains. It is
advised to use a multi tester
to