AXEON Aqua Gate Moisture Sensors User Manual

Welcome

Installation and Operation Guide

For Series CX

Precautions

• Use of the AquaGate™ is restricted to water supply lines in a home, office or light indus-

trial.

• Do not allow small children to play with the controller, their fingers could get stuck or

injured inside of the controller valve. Only insert a pipe, tube or a fitting of the proper
size into the controller valve.

Thank you for purchasing your AquaGate™, a Water Controller Products device. Your AquaGate™ has
been designed so it can be easily installed, operated, and maintained. Please read the following
instructions carefully to enjoy all of the benefits of your product.

Key Features

Features Benefits

Full Port 1” - 1.5” Motorized Ball Valve Proven quality and reliability

Audio alarm and LED indicator See and hear the controller functioning

LeakLogic™ RISC based software Low battery power management, controller

Threaded male plumbing connections Fast installation with standard plumbing parts

Sensor (s) with in-series connection capability Ability to connect as many sensors as needed to a

Complete testing capability Direct sensor testing

Multiple uses Connect to many types of appliances and fixtures

Three button control Ease in operations

monitoring, water leak detection sensitivity

single controller (4 Sensors direct to controller)

Limited Warranty

Water Controller Products Inc. (WCP) has carefully tested and inspected the AquaGate™
before shipment, and hereby warrants our products to be free of defects in material and
workmanship for a period of 2 year from the date of the original purchase. You should replace
your ball valve every 6 years since it is in constant contact with your water supply.

During the warranty period WCP shall, at its sole and absolute discretion, either repair or
replace free of charge any of our products that prove to be defective on inspection by WCP or
its authorized service representative. This warranty does not cover claims for damage due to
abuse, neglect, alteration, or attempted repair by unauthorized personnel, and is limited to
failures arising during normal use that are due to defects in material or workmanship in the
product.

ANY IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR USE AS SETFORTH IN
THESE INSTRUCTIONS, ARE LIMITED IN DURATION TO THE LENGTH OF THIS
LIMITED WARRANTY. USE OF THIS PRODUCT IS NOT A REPLACEMENT FOR
YOUR INSURANCE POLICY. IN NO EVENT WILL WCP BE LIABLE FOR
INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES RESULTING FROM THE
BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING, AMONG
OTHER THINGS, DAMAGE TO PROPERTY, DAMAGE BASED ON INCONVENIENCE
OR ON LOSS OF THE USE OF THE PRODUCT, AND, TO THE EXTENT PERMITTED
BY LAW, DAMAGES FOR PERSONAL INJURY. THE LIABILITY OF WCP SHALL BE
LIMITED TO REPLACEMENT OF THE DEFECTIVE PRODUCT.

This warranty only applies to products sold and used in North America. For warranty
information in all other countries, please refer to your local distributor.

Getting Started

Package contents:
1ea main AquaGate™ controller module with 1ea attached 15-foot sensor cable

1ea 1” motorized ball valve with 4 wire connector
4ea “AA” size alkaline batteries
4ea #8 mounting screws
2ea tie cables to keep wires orderly
1ea Sensor mount with adhesive backing to secure sensor wiring
1ea Quick reference label

* Additional sensors and cable lengths may be ordered

Cover Hook

• Operate the unit only with “AA” size alkaline type batteries.

• The sensors can not having anything placed on top of them.

• Keep chemicals, acids, and organic solvents away from the controller and sensor.

• Do not mount the controller next to a heat source, such as oven.

 INSTALLATION Step 1: Inserting the Batteries

Open the front cover door by pressing down on the top cover hook. Lightly use a flathead
screwdriver if there is resistance in the cover removal.

Make sure the 4 wire valve and one sensor is connected to the
board.

Take this moment to record the installation date on the inside of the
battery door, and on the space below:

Original Battery Installation Date:

Additional Battery Change Dates:

Insert the 4 “AA” alkaline batteries into the battery holder slots, matching the positive (+) and
negative (-) terminals. Gently reconnect the snap connector to the battery holder and insert the
battery holder into the battery compartment and close the battery door. Hinge and close the
cover.

* You should see the blue LED light flash three times, hear the speaker chirp 3 times.

____________

____________

____________

____________

 Step 2: Test the Controller

VERY IMPORTANT:

DO NOT STICK ANYTHING INSIDE THE VALVE WHILE IT IS NOT

CONNECTED AND INSTALLED IN A WATER SUPPLY

SERIOUS INJURY OR VALVE DAMAGE WILL OCCUR!

Open the valve by pressing the middle button on the controller. The green light will flash until
the valve is open. Now the controller is open and loaded. Press the left close button. The red
light will flash until the valve is closed. Press the open button again to open the valve.

Put a coin into the sensor or put a small amount of water on the sensor. The valve will close
sounding the alarm and flashing the LED 4 times continuously. After the valve is closed and
the red light goes off, open and reset the valve by pressing the open button. The system is not
ready for installation.. Now the controller is confirmed to be working properly and is ready to
be mounted and the valve connected to your water supply.

 Step 3: Preparing the Water Source

Turn the source water you will be connecting to off. Preferably, the controller will be installed
as far upstream (closest to where the water is access from the main plumbing) as possible from
the device you will be protecting, such as under the kitchen sink or behind an appliance. If you
are going to cut an existing plumbing line, allow for an extra 1/2” of tubing on each side of the
controller valve. Do not put valve ahead (in front of) a fire sprinkler system.

Blue LED Light

Close Button

Red LED

Sensor

Open Button

Bottom Holes Feed Through

Silence / Status /

Enter Button

Side Wire Hole

Green LED

Controller

Quick Reference

♦ The AquaGate is beeping, how do I silence it?

Press any button

• The Leak Controller has activated due to one of the following:

1. water touching the sensor (leak or spill) (

2. low battery

3. maintenance mode

(2 Blue LED flashes)

(1 Blue LED flash)

Check for leaks and fix if necessary. Dry sensor(s). Change the
batteries if in doubt. Press the middle (Open) button to open the
valve

Now the AquaGate is in the normal open and ready position again.

Lights:

Green = Valve Open Red = Valve Closed

4 Blue LED flashes)

 Step 4: Attaching the Valve

Have a professional plumber install the treaded ball valve to copper piping.

Break off controller cover or back plate tabs to allow room for valve or sensor wiring:

4 wire valve wiring order is (left to right):
Red Blue Black White

Service Reminder / Maintenance Mode

The controller may be set for a service reminder indication. This is done for a reminder to
maintain the system or systems connected to the controller.

To Set: Press and hold the enter while simultaneously pressing the closed (left) button. Keep
holding the buttons until the unit is flashing and beeping once repeatedly (or the current re­minder setting). Let go the buttons and press the OPEN button to cycle through the service
reminder stages:

 1 flash and beep: Service Reminder Off
 2 flashes and beeps: Service Reminder 6 months
 3 flashes and beeps: Service Reminder 12 months
 4 flashes and beeps: Service Reminder 18 months

When the unit is flashing the desired service reminder stage, press the CLOSED button to set
the service reminder.

To reset or cancel the service reminder, enter service reminder mode (above) and change the
flashes to the desired stage.

Controller Box Tabs

 Step 5: Mounting the Controller Box

Locate a clean, flat wall surface that is within 10’ of the valve. Remove the cover of the con­troller .

Insert the 4ea #8 screws into the
back of the controller box
through the wall.

Confirm that the box is secure
and all wiring to the valve, sen­sors, power, external interface is
secure.

 Step 6: Placing the Sensor

This is a very important part of the installation. The sensor is the heart of the controller, and if
water doesn’t touch the sensor it will not activate. Also, it is extremely important that the
metal side of the sensor always remains facing down after the installation.

Once you have confirmed the sensor location, place the sensor mat in that area and then place
the sensor on top of the mat. The sensor will work without the mat. The sensor mat is
provided only to increase the area where water is drawn to the sensor. In those areas where it
is not practical to lay the mat down, just place the sensor on a clean, flat surface.

Ordinary paper towels, sponges etc... can
be used as replacements for the sensor mat.

Every floor or seemingly flat surface has
a slope to it, and as every location is
different, care nee ds to be made at the
placement of the sensor.

To confirm the path of the water in the event of a leak, take a plate or flat pie tin and place it
near where the sensor will be placed. Pour some water onto the plate and check the direction
of the flow. Adjust the sensor’s position accordingly to this flow path to make sure in the
event of the leak the water flows towards the sensor.

Additional sensors may be added to your system and may be purchased. To connect a second
sensor, push the connectors at the end of the second sensor cable onto the metal connectors
located under the first sensor. Route the separate wires around the bottom part of the sensor
and out the other end of the sensor.

To confirm that the second sensor is working properly, insert a coin or screwdriver into the
sensor slots, this should replicate a leak and activate the alarm feature on the controller. To
reset the controller, see Step 7.

* Please note that for the sensors to work, the leak does not have to enter the slots on top of
the sensors. This may happen, but the sensors also detect surface moisture via the sensor
probes on the bottom of the sensor.

 Step 7: Checking & Testing the Controller

There are two ways to check the system:

1. Check the Controller (see Step 2).

2. Testing at the Sensor. To test that your
sensor and controller are working properly,
insert a coin or screwdriver into the slot on the
sensor. This replicates a leak condition, and
the controller should close the valve to the red
position, sound the alarm, and flash the LED.

To reset the system return the valve to the
green position.

The controller should be tested every month
and to exercise the valve. Every month examine each sensor to confirm that it is laying metal
side down on the sensor mat, and wipe the bottom of the sensor metal strips with a dry cloth.

Maintenance

Replace all four batteries with “AA” Alkaline type batteries:

a) Bi-Annually (every other year)

b) If the alarm has been sounding for a undetermined length of time
c) If the low battery alarm chip is sounding (2 flash and 2 beep)

Since the controller is in constant contact with your water supply, the maximum life
expectancy of the controller is six years. Although you may achieve longer use of the
controller depending on the quality of your water source, we recommend t h a t do not exceed
this time period.

, at the sensor(s) to confirm the system operation

Operation

Automatic Operation
Other than the recommended maintenance outlined above, your AquaGate™ will operate

automatically. In the event that the sensors detect a leak, the controller will close the valve to
the red position, and sound an alarm. Please consult either the operations / troubleshooting
guide for the recommended course of action in the event of a leak, or see step #7.

Low Battery
An additional feature the controller has is a maintenance mode. This can be activated in one of

two ways. First, if the circuitry detects a low power response
from the batteries.

Manual Valve Close
The controller’s valve can also be shut manually. To do this,

push the CLOSE button located on the left of the controller. To
rearm the controller and open the valve, press the OPEN but­ton.

Fold and place these instructions behind the mounted controller
for convenient reference.

Specifications

Full Port Ball Valve Power output: 9V
0-180 p.s.i. Pressure rating Battery Life: 2 years (normal condition)

33° - 140°F (1°-60°C) Temperature rating Weight: .90 lbs with batteries (controller)
Power: 4 x “AA” Alkaline Batteries Size: 6.75” (h) x 3.25” (w) x 2.5” (d)

Operations / Troubleshooting Guide

We have the following matrix to help you quickly identify the most common conditions that exist
with your AquaGate™. In the event that you are still having problems with your product after
consulting this guide, please contact us so we can be of immediate assistance to you.

Press the SILENCE / ENTER button to confirm if the valve is open or closed. The green LED
will light for open and the red LED will light for closed.

∗ Please note that whenever the valve closes to the red position (except when testing),

you must do the following:

1) Change the batteries as described in step #1.

2) Check and test the sensor and controller

3) Look for leaks, it is possible that you had a leak and it has dried

Operations / Troubleshooting Matrix

Condition Led Valve

Normal/
Armed

LEAK

Low Battery

Mode #1

Low Battery
Mode #2
Valve did not
shut

Maintenance
/ Service
Reminder

(a) The LED’s may not be working due to the batteries dying. Any alarm mode the controller will flash

and beep until the system is reset or until the battery dies.

(b) On LEAK condition, the controller will continually flash and beep 4 times together until it is

silenced by pressing any Button. The blue LED will continue to flash until the valve is opened and
the sensor is dry.

Status

Green Off Off Dry Good TEST and examine sensor(s)

Red 4 Flashing

Green or

Red (after
3 days
beeping)

Green Flashing or

Green 1 Flash

Blue LED

Light

(b)

Flashing or

Off (a)

2 Flashes

Off (a)

8 Flashes

every 3
seconds

Speaker Sensor Battery Recommended Action

when needed (at least monthly)

Press enter button to confirm

unit in operation.

On (b) Wet or

On or

Off (a)

2 Beeps

On or

Off (a)

8 Beeps

On or

Off (a)

1 Beep

Dry

Dry Bad Change batteries, then test at

Dry Bad Battery has gone into final shut-

Dry Good

Good Examine the Sensor(s),Fix the

or Bad

leak, dry sensor(s), change mat,
turn knob to green, change
batteries.

sensor (Step #7)

down mode as the batteries are
almost dead. This 8 flash mode
indicates that the valve may not
be able to close.

The unit has been programmed

for maintenance mode. (See
SERVICE REMINDER /
MAINTENANCE MODE for
reset (above)

ALWAYS CHECK THE SENSOR(S)