Avocent SwitchView User Manual
SwitchView
Installer/User Guide
™
IP
SwitchView™ IP
Installer/User Guide
Avocent , the Avocent logo, The Power of Being There,
OSCAR and SwitchView are trademarks or reg istered
trademarks of Avocent Corporation or its aff iliates. All
other marks are the property of their respective owners.
© 2003 Avocent Corporation. All rights reserved.
USA Notification
Warning: Changes or modifications to this unit not expressly approved by the party
responsible for compliance could void the user's authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Canadian Notification
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Agency Approvals
FCC part 15B, EN55022, EN55024, EN61000-3-3
Table of Contents
Chapter 1: Product Overview
Features and Benefits . . . . . . . . . . . . . . . . . . . . . 3
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . 5
Chapter 2: Installation
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Mouse Acceleration . . . . . . . . . . . . . . . . . . . . . 10
Installing the SwitchView IP . . . . . . . . . . . . . . 12
Connecting a KVM Switch . . . . . . . . . . . . . . . 14
Connecting a Remote Reboot Unit . . . . . . . . . 16
Connecting a USB Keyboard and Mouse . . . . 17
Connecting a Sun Workstation . . . . . . . . . . . . 18
Setting the IP Address . . . . . . . . . . . . . . . . . . . 20
Using ARP to Set the IP Address . . . . . . . . . . . 20
Using DHCP to Obtain the IP Address . . . . . . 21
Accessing Through a Firewall . . . . . . . . . . . . 22
Launching the SwitchView IP Web Server
and Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Understanding the Status LEDs . . . . . . . . . . . 25
Restoring Factory Default Settings . . . . . . . . . 25
Chapter 3: Operations
Using the SwitchView IP Viewer . . . . . . . . . . 29
Working with Log Files . . . . . . . . . . . . . . . . . . 31
Maintaining the Environment . . . . . . . . . . . . 33
Chapter 4: Advanced Configuration
Modifying the Configuration . . . . . . . . . . . . . 39
Configuring RRU Power Settings . . . . . . . . . . 40
Configuring Users and Access Rights . . . . . . 42
Configuring Security . . . . . . . . . . . . . . . . . . . ..43
Replacing the Server Certificate . . . . . . . . . . . 44
Appendices
Appendix A: Technical Specifications . . . . . . 47
Appendix B: Technical Support . . . . . . . . . . . 49
Appendix C: Troubleshooting . . . . . . . . . . . . . 50
Appendix D: RRU and Console Pinouts . . . . 52
Product Overview
1
Contents
Features and Benefits . . . . . . . . . . . . . . . . 3
Safety Precautions . . . . . . . . . . . . . . . . . . 5
Chapter 1: Product Overview 3
Chapter 1: Product Overview
Features and Benefits
The Avocent SwitchView™ IP adds economical remote access capability
to a PS/2 server or existing KVM switch. Using industry standard TCP/IP
connectivity, this KVM over IP remote access device provides BIOS level
access to a PS/2 server via standard IP connection. The SwitchView IP can
easily integrate with a KVM switch to offer convenient IP-based access and
control to your IT environment. With the secure browser-based access of
SwitchView IP, you can control your servers anywhere, anytime. You can
even remotely boot your business-critical servers from any location.
Security
For enhanced security, 128 bit encryption ensures secure remote connections via industry standard Secure Sockets Layer (SSL) connectivity. SwitchView IP also eases configuration complexities. Unlike software remote
access solutions, SwitchView IP does not require agents for each host server.
FLASH upgradeable
The SwitchView IP is FLASH upgradeable for fast and easy updates via the
Avocent web site.
System log
A system log enables you to track user login and logout, file access, critical
events and other activities. Log files can be saved, printed and emailed.
The SwitchView IP unit
The SwitchView IP provides secure control and management of the host
computer through a web interface and client computer. The SwitchView
IP supports a PS/2 keyboard and mouse on the local console and a USB
keyboard and mouse for the host system. The SwitchView IP does not
require any host video drivers. Figure 1.1 shows a typical SwitchView
IP configuration.
4 SwitchView IP Installer/User Guide
Chapter 1: Product Overview 5
Front View
Rear View
SwitchView IP Client
SwitchView IP
KVM
Cable
Network
12 v Power Adaptor
Monitor
Host Computer
Figure 1.1: Typical SwitchView IP Configuration
Mouse
Keyboard
The Keyboard, Video, Mouse (KVM) cable
The KVM cable redirects keyboard, video and mouse input from the host
computer to the SwitchView IP.
12 volt power adaptor
The 12 volt (v) power adaptor provides power to the SwitchView IP unit.
Safety Precautions
To avoid potential video and/or keyboard problems when using
Avocent products:
• If the building has 3-phase AC power, ensure that the server and monitor
are on the same phase. For best results, they should be on the
same circuit.
To avoid potentially fatal shock hazard and possible damage to equipment,
please observe the following precautions:
• Do not use a 2-wire extension cord in any Avocent product conguration.
• Test AC outlets at the server and monitor for proper polarity
and grounding.
• Use only with grounded outlets at both the server and monitor. When
using a backup Uninterruptible Power Supply (UPS), power the server,
the monitor and the SwitchView IP off the supply.
6 SwitchView IP Installer/User Guide
Installation
2
Contents
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Mouse Acceleration. . . . . . . . . . . . . . . . . . . . . . 10
Installing the SwitchView IP . . . . . . . . . . . . . . 12
Connecting a KVM Switch . . . . . . . . . . . . . . . 14
Connecting a Remote Reboot Unit . . . . . . . . . 16
Connecting a USB Keyboard and Mouse . . . . 17
Connecting a Sun Workstation . . . . . . . . . . . . 18
Setting the IP Address . . . . . . . . . . . . . . . . . . . 20
Using ARP to Set the IP Address . . . . . . . . . . . 20
Using DHCP to Obtain the IP Address . . . . . . 21
Accessing Through a Firewall . . . . . . . . . . . . 22
Launching the SwitchView IP Web Server
and Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Understanding the Status LEDs . . . . . . . . . . . 25
Restoring Factory Default Settings . . . . . . . . . 25
Chapter 2: Installation 9
Chapter 2: Installation
Getting Started
Before installing your SwitchView IP, refer to the following lists to ensure that
you have all the items necessary for proper installation.
Supplied with the SwitchView IP
• SwitchView IP unit
• KVM cable
• 12 v power adaptor
Requirements
The SwitchView IP supports many hardware and software configurations for
host and client computers. Make sure that your computers meet the following
software and hardware requirements.
Host computer operating systems
• Microsoft Windows NT 4
• Microsoft Windows XP
• Microsoft Windows 2000
• Microsoft Windows 98 SE
• Microsoft Windows ME
• Red Hat Linux 8.0
• Novell NetWare v6.0
Host computer hardware configuration
• The video adaptor is non-interlaced and is set to a supported video resolution and refresh rate. For more information, see Video settings later in
this chapter.
• Mouse acceleration should be turned off.
NOTE: The SwitchView IP Viewer mouse movement is slow or erratic when mouse
acceleration is not turned off. For more information, see Mouse Acceleration in this chapter
and Appendix C.
10 SwitchView IP Installer/User Guide
Client computer operating systems
• Microsoft Windows NT 4
• Microsoft Windows XP
• Microsoft Windows 2000
• Microsoft Windows ME
Client computer web browser
The required web browser for the client computer is Microsoft Internet
Explorer 5.5 or higher.
Client computer hardware configuration
• 500 Mhz / Intel Pentium III processor or greater
• 256 Mb RAM or greater
• 2 Mb free local hard drive space or greater
Chapter 2: Installation 11
Mouse Acceleration
The following steps describe how to configure mouse acceleration settings
for the supported operating system platforms.
NOTE: SwitchView IP Viewer mouse movement is slow and erratic when mouse acceleration
is not turned off. For more information, see Appendix C.
To congure mouse acceleration on Windows XP:
1. From the Control Panel, click the Printers and Other Hardware option
and then the Mouse icon.
2. From the Mouse Properties dialog box, click the Pointer Option tab.
3. Center the Mouse pointer speed slider bar and deselect the Enhance
Pointer Precision option.
To congure mouse acceleration on Windows 2000 and
Windows ME:
1. From the Control Panel, click the Mouse icon.
2. From the Mouse Properties dialog box, click the Motion tab.
3. Center the Speed slider bar and set Acceleration to None.
To congure mouse acceleration on Windows 98 SE and
Windows NT4:
1. From the Control Panel, click the Mouse icon.
2. From the Mouse Properties dialog box, click the Motion tab.
3. Set the Pointer speed slider bar completely to the left.
To congure mouse acceleration on NetWare 6 servers running Java 1.4.1:
1. From the NetWare 6 Graphical User Interface (GUI) Environment tool
Input tab, select Turn off mouse acceleration.
2. Click Apply and restart the GUI.
To congure mouse acceleration on NetWare 6 servers running Java
1.3.1 CSP8 or CSP9:
1. Add the following command to the NetWare 6 sys:/java/nwgfx/xinitrc le:
xset m 1
2. Save the le and restart the GUI.
To congure mouse acceleration on Linux:
Execute the following command line parameter:
xset 0 255
-or-
xset m 0
NOTE: If the host computer is running an operating system that does not support turning off
mouse acceleration, you will need to set the SwitchView IP Viewer Auto Mouse Sync to Off. For
more information on the Auto Mouse Sync feature, see Chapter 3.
Video settings
The following table lists the video resolutions and refresh rates supported by
the SwitchView IP on the host computer.
Video Resolutions and Refresh Rates
Resolutions Refresh Rates Resolutions Refresh Rates
512 x 384 70 Hz 720 x 400 60, 70, 75, 85,
100 Hz*
640 x 480 60, 67, 72, 75, 85, 90, 800 x 600 56, 60, 72, 75, 85, 90,
100*, 120*, 140* Hz 100*, 120*, 140* Hz
832 x 624 75 Hz 960 x 720 60, 75, 85 Hz
1024 x 768 60, 70, 75, 80, 85, 1024 x 800 60 Hz
90*, 100* Hz
1152 x 864 60, 70, 75, 76, 80, 1152 x 870 75 Hz
85* Hz
1152 x 900 67 Hz 1280 x 960 60, 75*, 85* Hz
1280 x 1024 60, 67*, 75*, 85* Hz
NOTE: *These refresh rates may not provide the best video lock on all video cards. For best
performance, use the lowest refresh rate for any of the resolutions listed.
12 SwitchView IP Installer/User Guide
Chapter 2: Installation 13
Installing the SwitchView IP
Follow these instructions to connect the SwitchView IP unit to a host computer
and to a KVM switch. Refer to Figure 2.1 for port locations and
cabling connections.
To connect the SwitchView IP to a host computer:
1. From the host computer, disconnect the video cable from the Video port
and attach it to the Video Out port on the back of the SwitchView IP.
2. Disconnect the mouse and keyboard from the host computer and
reconnect them to the corresponding ports on the back of the
SwitchView IP.
3. Attach the green KVM cable mouse connector to the host computer
Mouse port.
4. Attach the purple KVM cable keyboard connector to the host computer
Keyboard port.
5. Attach the blue KVM cable male video connector to the host computer
Video port.
6. Attach the black KVM cable computer connector to the Computer port
on the back of the SwitchView IP.
7. Attach the black KVM cable female video connector to the Video In port
on the back of the SwitchView IP.
8. Attach the SwitchView IP to your network using a 10/100 Ethernet cable
connected through the Network port on the front of the SwitchView IP.
9. Connect the 12 v power adaptor to the Power port of the SwitchView
IP and to a grounded power source. The SwitchView IP unit is now
installed and powered.
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