This documentation and the software it describes are protected by copyright. AVM grants the nonexclusive right to use the software, which is supplied exclusively in what is known as object code
format. The licensee may create only one copy of the software, which may be used exclusively for
backup use.
AVM reserves all rights that are not expressly granted to the licensee. Without previous approval
in writing, and except for in cases permitted by law, it is particularly prohibited to
copy, propagate or in any other manner make this documentation or this software publicly ac-
cessible, or
process, disassemble, reverse engineer, translate, decompile or in any other manner open
the software and subsequently copy, propagate or make the software publicly accessible in
any other manner.
Please consult the “License.txt” file on the product CD included in the package for specifics about
the licensing conditions.
This documentation and software have been produced with all due care and checked for correctness in accordance with the best available technology. AVM GmbH disclaims all liability and warranties, whether express or implied, relating to the AVM product’s quality, performance or suitability for any given purpose which deviates from the performance specifications contained in the
product description. The licensee bears all risk in regard to hazards and impairments of quality
which may arise in connection with the use of this product.
AVM will not be liable for damages arising directly or indirectly from the use of the manual or the
software, nor for incidental or consequential damages, except in case of intent or gross negligence. AVM expressly disclaims all liability for the loss of or damage to hardware or software or
data as a result of direct or indirect errors or destruction and for any costs (including connection
charges) related to the documentation and the software and due to incorrect installations not performed by AVM itself.
The information in this manual and the software are subject to change without notice for the purpose of technical improvement.
We offer a manufacturer’s warranty for this original product. The conditions of this warranty are
contained in the “Warranty.pdf” file in the “Info” folder on the product CD included with delivery.
AVM Audiovisuelles Marketing
und Computersysteme GmbH
Alt-Moabit 95
D 10559 Berlin
AVM in the Internet: www.avm.de/en
Unless otherwise indicated, all trademarks mentioned are legally protected trademarks owned by
AVM. This includes product names and logos in particular. Microsoft, Windows and the Windows
logo are trademarks owned by Microsoft Corporation in the USA and/or other countries. Bluetooth
is a trademark of Bluetooth SIG, Inc. licensed to AVM GmbH. All other product and company names are trademarks of their respective owners.
AVM Computersysteme
Vertriebs GmbH
Alt-Moabit 95
D 10559 Berlin
The following sections present explanations about the symbols and
highlighting used in this manual.
This symbol indicates useful hints to assist you in working with the FRITZ!Box.
This symbol indicates important instructions that must be
observed to avoid malfunctions.
The table below explains the highlighting used in this
manual.
HighlightingFunctionExamples
Quotation marksKeys
Buttons
Settings pages
Menus
Commands
File paths
File names
Underlined textText inp utfritz.box
Pointed bracketsJoker<MSN>
BoldEmphasisDo not click the but-
“F1” key
“Help”
“Advanced”
“Edit/Paste”
“Copy”
“C:/My Documents”
“Documentation”
ton...
For detailed information about the numerals and function
keys used in the manual, see the section “Operation at
the Telephone” on page 42.
FRITZ!Box Fon WLAN 711306
Page 7
Security and Handling
ICONNECTING AND OPERATION
1Security and Handling
What to watch out for
Safety InstructionsWhen working with the FRITZ!Box Fon WLAN 71130, ob-
serve the following security instructions in order to protect
yourself and the FRITZ!Box from harm.
Do not install the FRITZ!Box during an electrical
storm.
Disconnect FRITZ!Box from the power supply during
electrical storms.
Never let liquids get inside the FRITZ!Box. Otherwise,
electric shocks or short circuits may result.
The FRITZ!Box is intended for indoor use only.
Do not open the FRITZ!Box housing. The device con-
tains hazardous components and should only be
opened by authorized repair technicians.
Handling the
FRITZ!Box
You can either place FRITZ!Box on a horizontal surface or
mount it on a wall. Please note the following:
Place or hang the FRITZ!Box in a dry location that is
free of dust and protected from direct sunlight.
Do not place the FRITZ!Box on excessively heat-sensi-
tive surfaces, as the base of the device can heat up
during normal operation.
Make sure that the ventilation slits are unobstructed.
For this reason the FRITZ!Box should not be placed on
a carpet or on upholstered furniture. The ventilation
slits provide for air cooling of the FRITZ!Box.
When connecting FRITZ!Box to your computer using
the network, remember to take the length of the cable into account.
FRITZ!Box Fon WLAN 711307
Page 8
Security and Handling
If you would like to establish wireless connections
between the FRITZ!Box and the computer, position
the device at a central location.
Make sure to keep sufficient distance from potential
sources of interference like microwave devices or
electric devices with large metal housings.
For detailed information about the symbols, numerals
and function keys used in the manual, see the sections
“Symbols and Highlighting” on page 6 and .
FRITZ!Box Fon WLAN 711308
Page 9
FRITZ!Box Fon WLAN 7113
FON 1 FON 2
FON 1 FON 2
ADSL line
with telephone line
Analog phone, fax
Computer, game console,
network
Notebook, computer,
PDA
2FRITZ!Box Fon WLAN 7113
An Overview
The FRITZ!Box is a DSL modem that connects your computers directly
with your DSL line. Each connected computer can establish an Internet
connection over the FRITZ!Box. As a WLAN access point, FRITZ!Box offers you the possibility of connecting your computer to the DSL line
wirelessly.
The FRITZ!Box is a Private Branch Exchange (PBX) for making telephone
calls via the Internet and the fixed-line network.
FRITZ!Box Fon WLAN 71139
Possibilities for connecting FRITZ!Box
PBXTwo analog telephones, fax machines and answering ma-
chines can be connected to FRITZ!Box to take advantage of
the features of ISDN.
Connecting
Computers
A computer can be connected directly to FRITZ!Box’s LAN
port.
You can also connect a network hub or switch to the LAN
ports so that even more computers can be connected to
FRITZ!Box.
WLAN Access PointThe FRITZ!Box is a WLAN access point. All computers
equipped with a WLAN adapter can be wirelessly connected to the FRITZ!Box.
Page 10
Package Contents
Local NetworkAll of the computers connected with the FRITZ!Box consti-
tute a network and can share access to any files released
for file sharing.
InternetAll of the computers connected to the FRITZ!Box can ac-
cess the Internet.
The FRITZ!Box works as a DSL router, making the Internet
connection available to all connected computers. All connected computers can then use the Internet connection at
the same time.
FirewallThe FRITZ!Box is equipped with an integrated firewall. The
integrated firewall protects your network from attacks
from the Internet as long as the FRITZ!Box is operated as a
router.
Network DevicesOther network devices can also be connected to the net-
work ports of the FRITZ!Box, for instance game consoles.
Operating Systems
Supported
The FRITZ!Box can be connected to computers with Windows operating systems, the Linux operating system or
Apple computers with the Mac OS X operating system.
2.1Package Contents
The following is included in the FRITZ!Box Fon WLAN 7113
package:
FRITZ!Box Fon WLAN 7113
one power supply unit with a cable for connection to
one DSL/telephone cable for connecting the
one network cable for connection to a computer or a
one FRITZ!Box CD with
one quick guide
the power mains
FRITZ!Box to your DSL line
network
– Installation Help
– documentation for all enclosed AVM components
FRITZ!Box Fon WLAN 711310
Page 11
Operation Requirements
2.2Operation Requirements
In order to operate the FRITZ!Box, you must have the following:
a Web browser that supports Java script (for instance,
Internet Explorer version 6.0 or higher, or Firefox
version 1.5 or higher)
Internet connection:
– DSL line, ITU G.992.1 standard Annex A, ITU
G.992.3 standard Annex A, ITU G.992.5 standard
Annex A
– or a cable line with cable modem
– or another Internet connection
for connection via WLAN:
computer with a WLAN adapter compliant with
IEEE 802.11n draft 2.0, IEEE 802.11g, or IEEE 802.11b,
for example a FRITZ!WLAN USB Stick
for connection via network cable:
computer with a network port (network adapter
standard Ethernet 10/100 Base-T)
for fixed-line telephony:
one analog telephone line
FRITZ!Box Fon WLAN 711311
Page 12
Connection
3Connection
Connecting FRITZ!Box
This chapter contains instructions on the following topics:
Launching FRITZ!Box Operation
Connecting FRITZ!Box to electrical power
Connecting one or several computers to the FRITZ!Box
connecting FRITZ!Box to DSL.
Connecting FRITZ!Box to the Analog Telephone Line
Connecting analog terminal devices to the FRITZ!Box
Please see the instructions about setting up the
FRITZ!Box in section “Security and Handling” on page 7.
3.1Launching Operation
We recommend using the Installation Help on the
FRITZ!Box CD when launching operation of the FRITZ!Box
for the first time.
Using the Installation Help on the CD
On computers with Windows operating systems you can
use the Installation Help on the FRITZ!Box CD. The Installation Help presents instructions on the screen, guiding you
through the steps required to launch operation of the
FRITZ!Box.
1.Insert the FRITZ!Box CD in the CD-ROM drive of your
computer.
The Installation Help starts automatically.
2.Follow the instructions in the Installation Help to pre-
pare the FRITZ!Box for operation.
At the conclusion of the Installation Help, you will be routed directly to the FRITZ!Box user interface.
FRITZ!Box Fon WLAN 711312
Page 13
Launching Operation without the Installation Help CD
Launching Operation without the Installation Help CD
If you do not want to use the Installation Help on the
FRITZ!Box CD, then work through the instructions below in
the recommended order:
1.Mounting FRITZ!Box; see the section “Security and
Handling” from page 7.
2.Connecting FRITZ!Box to the power supply; see the
section “Connecting to electrical power” on page 13.
3.Connecting FRITZ!Box to the computer(s); see the
section “Connecting to the computer” on page 14.
4.Connecting FRITZ!Box to DSL; see section “Connect-
ing DSL and the Telephone Line” from page 20.
5.If you want to make telephone calls with the fixed-
line network using FRITZ!Box: see the section “Connecting with the Analog Telephone Line” on page 21.
6.If you want to make telephone calls and fax using the
FRITZ!Box over the Internet and/or the fixed-line network, connect your analog equipment to the
FRITZ!Box: See the section “Connecting Telephone,
Fax, or Answering Machine” on page 22.
3.2Connecting to electrical power
Connecting to the power supply
FRITZ!Box Fon WLAN 711313
Page 14
Connecting to the computer
ConnectingSet aside the power supply unit out of the FRITZ!Box
package.
1.Connect the power supply unit to the socket on the
FRITZ!Box labeled “Power”.
2.Plug the other end into an AC power outlet.
The green “Power/DSL” LED will light up after a few seconds to indicate that the device is ready for operation.
3.3Connecting to the computer
If you would like to surf the web using the FRITZ!Box or to
open the FRITZ!Box user interface, then you must connect
a computer with the FRITZ!Box.
A computer can be connected with the FRITZ!Box in two
different ways:
via a LAN port
wirelessly via WLAN
PropertiesNote the following when connecting computers to the
FRITZ!Box:
One computer can be connected to the FRITZ!Box by
only one of these means.
At each of the network ports of the FRITZ!Box, a com-
puter can be connected directly or via a hub/switch.
Using WLAN you can connect multiple computers wi-
th the FRITZ!Box at the same time.
The way a computer is connected to the FRITZ!Box is
the same regardless of the operating system on the
computer.
All of the computers connected with the FRITZ!Box
constitute a network.
FRITZ!Box Fon WLAN 711314
Page 15
Connecting Computers to the LAN Port
3.4Connecting Computers to the LAN Port
If you would like to connect a computer to the LAN port of
the FRITZ!Box, make sure the computer is equipped with a
LAN port (network adapter). A LAN port is usually designated by the icon at left or labeled “LAN”.
Connecting a computer to a LAN port on the FRITZ!Box
ConnectingSet aside the network cable (red) from the FRITZ!Box pack-
age.
1.Switch on your computer.
2.If you work with a Linux operating system, use YaST
to configure your network card with the setting
“DHCP”, if this setting is not already configured.
3.Insert one end of the LAN cable to the computer’s
network adapter.
4.Connect the other end of the network cable to one of
the sockets on FRITZ!Box labeled ”LAN”.
Now the FRITZ!Box and computer are connected to each
other.
FRITZ!Box Fon WLAN 711315
Page 16
Connecting a Network Hub or Switch
Connecting a Network Hub or Switch
You can connect a network hub or switch to the LAN port if
you would like to connect multiple computers to the
FRITZ!Box via LAN.
Connecting FRITZ!Box to a network hub
ConnectingSet aside the network cable (red) from the FRITZ!Box
package.
1.Connect one end of the LAN cable to the uplink port
of the network hub or switch.
2.Connect the other end of the cable to the socket on
the FRITZ!Box labeled LAN.
The FRITZ!Box and network hub are now connected with
each other.
FRITZ!Box Fon WLAN 711316
Page 17
Connecting computer(s) wirelessly via WLAN
3.5Connecting computer(s) wirelessly via WLAN
Using WLAN you can connect one or multiple computers
with the FRITZ!Box wirelessly.
The wireless WLAN connection is independent of the operating system used. Each computer to be connected to the
FRITZ!Box via WLAN must support WLAN, by means of a compatible WLAN adapter, for instance the FRITZ!WLAN USB
Stick.
For more information on WLAN, see the section “More
about WLAN” from page 77.
Presettings in the FRITZ!Box
The FRITZ!Box is delivered with preset values for WLAN security. These values must also be entered on the computer
with the WLAN adapter in order to be able to establish a
successful WLAN connection.
The following values are configured in the FRITZ!Box factory settings:
SettingPreset Value
SSID (name of the radio
network)
Encryption methodsWPA (TKIP) and WPA2 (AES-
EncryptionWPA PSK
KeyThe key is printed on the
Network modeInfrastructure
FRITZ!Box Fon WLAN 711317
FRITZ!Box Fon WLAN 7113
CCMP)
sticker attached to the base of
the device.
Page 18
Connect Using a WLAN Adapter
Connect Using a WLAN Adapter
You can connect computers with the FRITZ!Box wirelessly
as soon as you have installed a WLAN adapter and configured WLAN software.
Installing1.Switch on your computer.
2.Install a WLAN adapter, for instance the FRITZ!WLAN
USB Stick, on your computer along with the appropriate software. Please take note of the instructions in
the documentation of the adapter.
Once installation has been completed, you generally have
software available to control your WLAN connections. In
the Windows operating systems you can open the user interface of the WLAN software by clicking an icon in the
taskbar (specific to each manufacturer) or from the start
menu.
Alternatively, you can use the WLAN software supplied with the operating system to establish a WLAN connection to
the FRITZ!Box.
Establishing a
connection
This description uses the values given in the section
“Presettings in the FRITZ!Box” on page 17.
If you would like to establish a WLAN connection using
these preset values, then your WLAN adapter must support
the WPA encryption procedure.
1.Start the WLAN software.
2.Select the SSID (WLAN radio network) “FRITZ!Box Fon
WLAN 7113” in the user interface.
If the radio network is not displayed, follow the
instructions in the section “The WLAN Adapter
Cannot Find FRITZ!Box” from page 59.
3.Set “Infrastructure” as the network mode.
4.Select “WPA PSK” as encryption or authentication.
5.Enter the preset key in the “Network Key” field. The
key is printed on the sticker on the base of your
FRITZ!Box.
FRITZ!Box Fon WLAN 711318
Page 19
Connect Using a WLAN Adapter
Sticker with sample values
6.Confirm your entries using the relevant button in the
user interface (for instance, “OK” or “Connect”).
The WLAN connection is established.
7.Now read the security instructions in the section “Se-
curity” from page 79.
Further WLAN settings can be configured in the user interface of your FRITZ!Box. See the section “Opening the User
Interface” on page 23 for instructions on how to open the
interface.
WLAN adapter
does not support
WPA
If your WLAN adapter does not support the WPA security
mechanism, you must change the WLAN settings in the
FRITZ!Box to WEP.
From today’s perspective, WEP encryption does not offer
adequate protection. Contact the manufacturer of your
WLAN adapter for an update that makes the adapter able
to support WPA. We strongly advise against using WEP for
encryption in the long term!
Proceed as follows to change the encryption method:
1.Connect the FRITZ!Box and the computer using the
network cable (see the section “Connecting Computers to the LAN Port” from page 15).
2.Start a web browser.
3.Enter fritz.box
The FRITZ!Box user interface opens.
FRITZ!Box Fon WLAN 711319
in the address field.
Page 20
Connecting DSL and the Telephone Line
4.In the “WLAN / WLAN Security” menu, select WEP en-
cryption and enter the network key you have chosen.
5.Click the “Apply” button.
A window is displayed with the WLAN security settings.
Print out the page by clicking “Print Page”. The data in the
printout will be needed for the WLAN configuration of your
WLAN adapter.
6.Close the user interface.
7.Remove the network cable connecting the computer
and the FRITZ!Box.
3.6Connecting DSL and the Telephone Line
Connecting to the DSL splitter
ConnectingIf you have a DSL line and a telephone line, then connect
the FRITZ!Box using the DSL/telephone cable (gray-black).
FRITZ!Box Fon WLAN 711320
Page 21
Connecting with the Analog Telephone Line
1.Connect the longer of the two gray ends of the cable
to the port labeled “DSL/TEL”.
2.Then connect the shorter, gray end of the cable to the
socket on the DSL splitter labeled “DSL”.
The black branch of the Y-shaped cable is for connection to the telephone line (see the sectionspage 21).
The green “Power” LED stops flashing after a short time
and remains lit to signalize that FRITZ!Box is ready for Internet connections over DSL.
3.7Connecting with the Analog Telephone Line
Your telephone line is either an analog line or an ISDN
line.
If you have an analog telephone line, read here about how
to connect the FRITZ!Box with the analog telephone line.
Connecting to the analog telephone line via the DSL splitter
FRITZ!Box Fon WLAN 711321
Page 22
Connecting Telephone, Fax, or Answering Machine
ConnectingSet aside the Y-shaped cable (gray-black) delivered in the
package. This cable is a combined DSL/telephone cable.
1.Connect the longer gray end of the cable to the sock-
et on the FRITZ!Box labeled “DSL/TEL”.
2.Then insert the black plug into the appropriate jack
of your DSL splitter.
Now the FRITZ!Box and the analog telephone line are connected.
3.8Connecting Telephone, Fax, or Answering Machine
The FRITZ!Box provides Internet and/or fixed-line telephony for analog terminal devices.
You can connect two analog terminal devices like telephones, fax machine or answering machine to the
FRITZ!Box.
Analog equipment with an RJ11 plug is connected to the
RJ11 jacks“FON 1” and “FON 2”. These two jacks are located on the back panel of the FRITZ!Box.
Connecting an analog telephone to an RJ11 jack
Now your analog device is connected with the FRITZ!Box.
FRITZ!Box Fon WLAN 711322
Page 23
Opening the User Interface
4Opening the User Interface
fritz.box
The FRITZ!Box has a user interface that can be used in a web browser.
The user interface presents information about the FRITZ!Box product,
terminals and connections. This is where you configure all of the settings for operating the FRITZ!Box.
The user interface can be opened from any computer connected with the FRITZ!Box. The settings you configure are
saved in the FRITZ!Box.
Starting1.Start a web browser on your computer.
2.Enter “fritz.box”
The “fritz.box” address entry in the address field of an Internet
browser
The FRITZ!Box user interface opens.
If the user interface does not open, please see the instructions in the section “Errors Opening the User Interface” on page 53.
4.1Password Protection
Use the password protection set up for the user interface
to protect your settings and all information in the
FRITZ!Box from unauthorized access.
Here is how to set up the password protection in the
FRITZ!Box:
1.Open the FRITZ!Box user interface.
2.Select “Advanced Settings / System / FRITZ!Box
Password” in the FRITZ!Box Settings” area.
in the address line of the browser.
3.Enable password protection and enter a password.
4.Save your settings by clicking “Apply”.
FRITZ!Box Fon WLAN 711323
Page 24
Save Settings
4.2Save Settings
Be sure to use a password you can remember easily. If you
forget the password, the only way to access the FRITZ!Box
is to restore the factory settings. All settings made during
operation will be overwritten. Then you can open the user
interface again in order to reconfigure your settings or restore the settings you saved during previous operation.
The settings you made in the FRITZ!Box can be saved as a
file on your computer. This file contains all user-defined
settings, including the account information for the Internet and telephony connections. This settings file can be
loaded back into your FRITZ!Box at any time.
The FRITZ!Box features a Wizard to accompany you step by
step through the process of saving and restoring your settings.
FRITZ!Box Fon WLAN 711324
Page 25
Internet Connections
5Internet Connections
Set Up Internet Connection
In order to allow Internet access with the FRITZ!Box, you must first configure the Internet connection in the FRITZ!Box user interface.
The FRITZ!Box can be operated directly at the DSL line. Alternatively, it
can be connected to a cable modem, a DSL modem, or a DSL router, or
integrated into an existing network.
If no DSL line is available, the Internet connection can be established
over the mobile telephone network using a USB modem.
5.1Configuring the Internet Connection Using the Wizard
If the FRITZ!Box is connected directly to the DSL line, the
account information from your Internet Service Provider is
required to configure the Internet connection in the
FRITZ!Box.
Use the Wizard to configure the Internet connection:
1.Open the FRITZ!Box user interface.
2.In the “Settings” area, please select the “Wizards”
menu.
3.Click the “Configure Internet Connection” Wizard and
follow the instructions.
Once configuration has been completed, all of the computers connected with the FRITZ!Box can be used to surf
the Internet without any further settings required.
5.2Configuring the Internet Connection Manually
Changes to the Internet connection settings can be made
in the FRITZ!Box user interface.
Proceed as follows:
1.Open the FRITZ!Box user interface.
2.Select the “Advanced Settings” menu in the “Set-
tings” area.
3.Select “Internet / Account Information”.
FRITZ!Box Fon WLAN 711325
Page 26
Surfing the Net
4.Select the setting “Use one Internet connection for
5.Enter in these fields the Internet account information
6.As a final step, click “Apply”.
If the FRITZ!Box is connected to a cable modem, a DSL modem or a router, or integrated into an existing network,
you must also configure your Internet connection as described above. To do so, enable the expert view in the
“System / Expert Mode” menu.
5.3Surfing the Net
Once you have set up the Internet connection in your
FRITZ!Box, you can surf the Internet with any computer
connected to the FRITZ!Box.
1.Start a web browser on your computer.
all computers (router)” if this setting is not already
configured.
you received from your Internet Service Provider. Take
advantage of the Help available in the FRITZ!Box user
interface for more information and instructions.
2.Enter in the address field the URL of the Internet page
you would like to visit, for instance
“http://www.avm.de/en”.
FRITZ!Box Fon WLAN 711326
Page 27
Telephone Connections
6Telephone Connections
Configuring FRITZ!Box for Telephony
Using the FRITZ!Box you can make telephone calls via the Internet and
the fixed-line network.
Once you have connected the FRITZ!Box as described in the chapter
“Connection” from page 12, you can configure the FRITZ!Box for making
telephone calls.
The configuration is performed in two consecutive steps:
entering your phone numbers
configuring the connected telephony equipment
In the “Settings“ area of the FRITZ!Box user interface
there are various Wizards for the configuration of your
FRITZ!Box. We recommend using these step-by-step instructions.
6.1Entering your Phone Numbers
The “Enter Your Phone Numbers” Wizard supports you in
performing the following tasks:
entering Internet telephone numbers
entering fixed-line telephone numbers
changing numbers already entered
deleting entered numbers
If you used the Basic Configuration Wizard after connecting your FRITZ!Box and entered numbers then, these numbers are already entered in your FRITZ!Box. In this case
you can start right away with the configuration of the connected telephony devices.
FRITZ!Box Fon WLAN 711327
Page 28
Entering New Internet Telephone Numbers
Entering New Internet Telephone Numbers
In order to be able to make calls via the Internet with the
FRITZ!Box, you will need an Internet telephone number
from an Internet telephony carrier. Enter the Internet telephone number in the FRITZ!Box.
You can enter multiple Internet numbers in the FRITZ!Box.
The Internet numbers can be from one or from multiple different Internet telephony providers.
Entering Fixed-line Numbers
In order to make calls via the analog fixed-line network with the FRITZ!Box, enter your telephone numbers in the
FRITZ!Box.
6.2Setting Up Telephony Devices
For the configuration of telephony equipment, the “Configure Telephony Devices” Wizard is available in the
FRITZ!Box.
Telephony devices supported
The following telephony devices are supported by the
FRITZ!Box:
telephones
– analog telephones
– analog telephones with an integrated answering
machine
Answering machine
If you have connected an analog answering machine
(to the “FON 1” or “FON 2” jack, for instance), configure it as an answering machine.
Fax machines
The FRITZ!Box supports:
– analog fax machines
– analog fax-telephone combinations
FRITZ!Box Fon WLAN 711328
Page 29
Settings for Telephony Devices
Settings for Telephony Devices
Telephony equipment like telephones, faxes and answering machines can be connected to the FRITZ!Box. The “Configure Telephony Devices” Wizard can assist you in configuring the necessary settings for all telephony devices.
Devices connected to
the FRITZ!Box
Tel ephone
– kind of connection used to connect the telephone
with the FRITZ!Box
– internal name for the telephone
– number used to conduct outgoing calls: With this
entry you specify whether outgoing calls should
be conducted via the Internet or the fixed-line network.
– Call acceptance: Specify here whether the tele-
phone should react to all calls or only to calls for
certain telephone numbers.
Fax machine
– Kind of connection used to connect the fax
machine with the FRITZ!Box
– internal name for the fax machine
– Number used to send faxes: This entry defines
whether outgoing faxes are sent via the Internet
or the fixed-line network.
– Call acceptance: Here you define the numbers to
which the fax machine should react.
Answering machine
– Kind of connection used to connect the answering
machine with the FRITZ!Box.
– internal name for the answering machine
– Call acceptance: Enter here whether the answer-
ing machine should react to all calls or only to
calls for certain numbers.
FRITZ!Box Fon WLAN 711329
Page 30
Telephony Functions
6.3Telephony Functions
More functions and settings options for telephony are
available in the “Settings / Advanced Settings” area, in
the “Telephony” menu.
Call List
The Call List displays outgoing calls and sent faxes, incoming calls and faxes, as well as incoming calls in absence.
If the number of a caller or someone called is entered in
the Telephone Book, the Call List will display the name
from the Telephone Book.
The Call List can be saved as a file.
MenuThe Call List is found in the “Settings / Advanced Set-
tings” area, in the “Telephony / Calls” section.
Telephone Book
A Telephone Book is at your disposal in the FRITZ!Box.
MenuThe “Telephone Book” is found in the “Settings / Advan-
ced Settings” area, in the “Telephony” menu.
Block Calls
The telephone number block of the FRITZ!Box offers you
the following options:
Numbers and number ranges can be blocked for out-
going calls
From the FRITZ!Box no outgoing calls to a blocked
number range are possible. In this manner you can
block connections to certain mobile networks, for instance.
blocking telephone numbers for incoming calls
For incoming calls you can block certain numbers to
avoid receiving calls from unwanted callers.
FRITZ!Box Fon WLAN 711330
Page 31
Alarm
MenuThe command for blocking calls is located in the “Settings
/ Advanced Settings” area, in the “Telephony / Calls”
menu.
Alarm
With the alarm function you can use the telephones connected to the FRITZ!Box as alarm clocks.
You can specify several different times for the alarm
to go off.
An individual telephone can be selected for the alarm
function.
MenuThe “Alarm” function is located in the “Settings / Advan-
ced Settings” area, in the “Telephony” menu.
Dialing Rules
Dialing rules specify when calls are conducted on the
fixed-line network, and when they take place over the Internet.
All connections to number ranges for which a dialing rule
has been defined are established using the specified connection type.
MenuThe “Dialing Rules” menu is located in the “Settings / Ad-
vanced Settings / Telephony” area.
FRITZ!Box Fon WLAN 711331
Page 32
Configuration and Operation on the Telephone
7Configuration and Operation on the Telephone
FRITZ!Box Keypad Sequences
Many of the FRITZ!Box functions and features can be configured and used over a telephone connected to a
FRITZ!Box extension. Only tone-dialing (dual-tone multifrequency = DTMF) telephones can be used in configuration and operation. Pulse dialing telephones are not suitable.
The telephone network features can be used only if they
are supported by your telephone network carrier and enabled on your telephone line.
Acknowledgment
tone
Entries input on the telephone are confirmed with acknowledgement tones (see also “Audible Signals” on
page 34):
Entries made correctly are confirmed with a positive
acknowledgement tone (a single tone of one second
in length).
If the entry was not successful, because of an incor-
rect key sequence, for instance, you hear a negative
acknowledgment tone (an intermittent tone broken
into intervals of about 0.25 seconds).
FRITZ!Box Fon WLAN 711332
Page 33
Instructions for Operation at the Telephone
7.1Instructions for Operation at the Telephone
The table explains the symbols used in this chapter:
MDial a number
NPick up the handset
OHang up the handset
PTa lk
Dthree-party conference call
QWait for the acknowledgement tone
KYou hear the ring tone
<Ext.>Enter an extension number (Ext.).
In the place of the abbreviation <Ext.> used
here, enter the number 1, 2 or a higher
number, corresponding to the extension
you would like to configure.
<MSN>Enter an ISDN number (MSN).
In place of the abbreviation <MSN> used
here, enter the complete MSN desired, without any dialing prefix.
<DNo>Enter an external telephone number (desti-
nation number).
In the place of the abbreviation <DNo>, enter the complete number of the external
line.
<DNo./Ext.>Enter the external telephone number (des-
tination number) or extension number
(Ext.) to which your calls are to be diverted.
FRITZ!Box Fon WLAN 711333
Page 34
Audible Signals
7.2Audible Signals
The following diagram illustrates the duration and intervals of the various audio signals and ring tones of the telephones connected to the FRITZ!Box Fon WLAN 7113.
Audio signals and ring tones of the connected telephones
FRITZ!Box Fon WLAN 711334
Page 35
Configuring on the Telephone
7.3Configuring on the Telephone
Saving New Settings
In this section, saving refers to all current settings made in
the FRITZ!Box. It is not necessary to save the configuration
immediately after every change. You may first configure all
of your settings as desired, and then save them permanently.
Permanent saving cannot be reversed. However, you can
change the settings by using new commands or restore
the FRITZ!Box to its factory settings.
Saving Permanently
NPick up the handset.
r91ssSave all settings permanently by dialing the
sequence shown at left.
OHang up the handset.
Restore factory settings
The FRITZ!Box can be reset to its condition upon delivery
by restoring factory settings.
All settings you made in the FRITZ!Box—including the configured Internet connection—are deleted when the factory
settings are restored.
Restore factory settings
r991s159
01590s
After restoring factory settings, the FRITZ!Box is restarted.
FRITZ!Box Fon WLAN 711335
resets the FRITZ!Box to its condition upon
delivery.
Page 36
Enabling/Disabling WLAN
Enabling/Disabling WLAN
The WLAN function can be switched on and off using the
telephone keypad. This is especially convenient when the
WLAN function has been switched off. Simply use your
telephone to turn it back on. This means that the WLAN
function can be enabled without having use a wired connection to open the user interface.
Enabling and Disabling WLAN
r96s1senables the WLAN function
r96s0sdisables the WLAN function
Do Not Disturb
You can enable a Do Not Disturb function for any telephone connected to FRITZ!Box in the user interface. When
Do Not Disturb is enabled, the telephone will not ring. In
configuring this function you can choose between enabling the function immediately and selecting a specific
time period.
ImmediatelyWhen Do Not Disturb is enabled immediately, no incoming
calls will be signaled at the specified extension. The Do
Not Disturb setting will remain enabled until it is disabled.
Enabling Do Not Disturb effective immediately
r81<Ext.>s0s immediately enables Do Not Disturb for
PeriodAlternatively, you can enter a Do Not Disturb period during
which the telephone will not ring. At the extension for
which a Do Not Disturb period is to be configured, define
the period during which the phone should not ring and
save your entries. Then enable Do Not Disturb. Do Not Disturb then automatically will be switched on daily at the
time entered in the “Start” field and switched off again at
the time defined in the “End” field.
Example: Do Not Disturb should be configured from 20:00
p.m. until 07:00 a.m. daily. Enter the value “2000” for
<Start> and “0700” for <End>.
FRITZ!Box Fon WLAN 711336
the extension entered as <Ext>
Page 37
Alarm
Enabling Do Not Disturb for a prescribed period
r80<Ext.>s
<Start>s<End>s
r91sssaves the settings
r81<Ext.>s6s enables Do Not Disturb for the defined
defines the period for Do Not Disturb at
extension <Ext.>
period.
Disabling the
function
Both kinds of Do Not Disturb settings can be disabled by
means of a keypad sequence.
Disabling Do Not Disturb
r81<Ext.>s6s disables Do Not Disturb for extension
<Ext.>
Alarm
The FRITZ!Box includes an alarm function. The alarm can
be configured individually for each connected telephone.
First enter on the telephone the time at which you would
like to be awakened and save this entry. Then enable the
alarm function.
Example: The telephone should ring at 07:00 a.m. Enter
the value “0700” as the <Time> and save this setting.
Configuring the Alarm for a Telephone
r881s<time>s
<Ext.>s
r91sssaves the settings
defines for the extension <Ext.> the
time at which the telephone should
ring
Enabling/disabling the alarm function
r881ssenables the alarm function for all ex-
r881rdisables the alarm function for all ex-
FRITZ!Box Fon WLAN 711337
tensions on which a time was set
tensions
Page 38
Call Waiting
Call Waiting
Call waiting can be switched on or off for each extension.
Some older terminal equipment connected to extensions
may misinterpret the call waiting signal. This is especially
true of fax machines and modems. If communication errors occur, you should disable call waiting for fax and modem extensions.
See section “Waiting Calls” on page 44 for information
about how to accept a call while another connection is active.
When Call Waiting is enabled, modem and fax connections may be interrupted.
Enable Call Waiting
NPick up the handset.
r2 <Ext.> s0sDial the sequence shown at left.
r91ssSave your settings if desired by dialing the
sequence shown at left.
OHang up the handset.
Disable Call Waiting
NPick up the handset.
r2 <Ext.> s1sDial the sequence shown at left.
r91ssSave your settings if desired by dialing the
OHang up the handset.
Suppress caller ID for Outgoing Calls (CLIR)
The CLIR (Calling Line Identification Restriction) function
prevents your telephone number being displayed on the
other party's phone during outgoing calls.
The CLIR function is disabled in the factory settings. You
have the option of enabling this function permanently and
then disabling it again. CLIR can also be used for individu-
FRITZ!Box Fon WLAN 711338
sequence shown at left.
Page 39
Suppress caller ID for Outgoing Calls (CLIR)
al connections. When CLIR is permanently enabled, this
setting is saved for the extension and always enabled for
outgoing connections.
If you would like to conduct only certain calls with the Caller ID suppressed, prefix the number dialed with a keypad
sequence. This enables CLIR only for the current connection.
Enable CLIR permanently
NPick up the handset.
r51<Ext.>s1sDial the sequence shown at left.
r91ssSave your settings if desired by dial-
OHang up the handset.
Disable CLIR permanently
NPick up the handset.
r51<Ext.>s0sDial the sequence shown at left.
r91ssSave your settings if desired by dial-
OHang up the handset.
ing the sequence shown at left.
ing the sequence shown at left.
CLIR on a Case-by-Case Basis
NPick up the handset.
s31rDial the sequence shown at left. Now
MDial the number you want to call.
FRITZ!Box Fon WLAN 711339
you hear the external dial tone.
Page 40
Displaying the Incoming Caller ID (CLIP)
Displaying the Incoming Caller ID (CLIP)
The CLIP (Calling Line Identification Presentation) function
makes the number of callers –external and internal– visible on your telephone display.
This feature is only effective if your telephone supports
CLIP.
The CLIP function is enabled in the factory settings. This
function can be permanently disabled and enabled again.
Enable display of incoming Caller ID (CLIP)
NPick up the handset.
r50<Ext.>s1s Dial the sequence shown at left.
r91ssSave your settings if desired by dialing
OHang up the handset.
Disable display of incoming Caller ID (CLIP)
NPick up the handset.
r50<Ext.>s0s Dial the sequence shown at left.
r91ssSave your settings if desired by dialing
OHang up the handset.
the sequence shown at left.
the sequence shown at left.
Disable Automatic Outside Dialing
The FRITZ!Box offers the possibility of disabling automatic
outside dialing. This means that you will receive an internal dialing tone when you lift the handset at the corresponding extension. This makes sense at any extension
which is used to make many internal calls, for instance,
between the extensions of the FRITZ!Box. When automatic
outside dialing is disabled, for an external call the 0
must be dialed before the telephone number.
FRITZ!Box Fon WLAN 711340
Page 41
Call Rejection on Busy (Busy on Busy)
Disable Automatic Outside Dialing
NPick up the handset.
r1<Ext.>s0sDial the sequence shown at left.
r91ssSave your settings if desired by dialing
OHang up the handset.
Enable Automatic Outside Dialing
NPick up the handset.
r1<Ext.>s1sDial the sequence shown at left.
r91ssSave your settings if desired by dialing
OHang up the handset.
Call Rejection on Busy (Busy on Busy)
Calls for an extension can be rejected using the “Busy on
Busy” feature. This means that the user receives a busy
signal whenever the extension is busy.
the sequence shown at left.
the sequence shown at left.
Enable Busy on Busy
NPick up the handset.
r52<Ext.>s1s Dial the sequence shown at left.
r91ssSave your settings if desired by dialing
OHang up the handset.
Disable Busy on Busy
NPick up the handset.
r52<Ext.>s0s Dial the sequence shown at left.
r91ssSave your settings if desired by dialing
OHang up the handset.
FRITZ!Box Fon WLAN 711341
the sequence shown at left.
the sequence shown at left.
Page 42
Operation at the Telephone
7.4Operation at the Telephone
This section describes how you can use the FRITZ!Box features via your telephone keypad.
Shortening the Dialing Procedure
The FRITZ!Box automatically recognizes when a number
has been entered, but not until a few seconds after the final digits are entered.
You have the possibility of shortening the dialing procedure by closing your entry with the r key.
shortening the dialing procedure
<number> rindicates that a number has been dialed
Selecting the Outgoing Number and the Type of
Connection
For outgoing connections you can specify the kind of connection to be used for the next dialing procedure. For this
entry you can use settings already made, or circumvent
the settings currently configured. In this case the dialing
rules are suspended for the given dialing procedure.
to shorten the dialing procedure
By entering precisely which Internet telephony account
should be used it is possible to have the dialing procedure conducted via a certain Internet telephone number,
even though this number was never previously configured
for the extension used.
FRITZ!Box Fon WLAN 711342
Page 43
Making Internal Calls
Select the Outgoing Number and the Type of Connection
s111r
<Phone number>
s12r
<Phone number>
s12<P>restablishes an Internet telephony connec-
dials up this connection using the fixed line
establishes a connection for this dialing procedure using the first Internet telephone
number
tion via the specified Internet telephone
number. For <P> enter the position of the Internet telephone number in the List of Internet Telephone Numbers.
Making Internal Calls
All calls conducted between telephones connected to the
FRITZ!Box, be they analog or ISDN/DECT phones, are internal telephone calls. These calls are free of charge.
Dial internal calls with Automatic Outside Dialing
NPick up the handset. You can hear the exter-
nal dial tone immediately, since the extension is set for automatic outside dialing.
ss<Ext.>If you would like to make an internal call to
one of the extensions, dial ss, followed by
the number of the extension, for instance 1
or 2.
Dial internal calls without Automatic Outside Dialing
NPick up the handset. You hear the internal di-
al tone.
<Ext.>Dial the desired extension number. for in-
stance 1 or 2.
FRITZ!Box Fon WLAN 711343
Page 44
Group Call
Group Call
Place a group call to call all other extensions at the same
time. Your call is connected with whichever extension answers first.
Group Call
NPick up the handset.
ss9Dial the keypad sequences listed here to call all
free extensions.
Picking up a Call from the Answering Machine
Use this function to pick up incoming calls on your telephone that already have been taken by the answering machine.
picking up a call
NPick up the handset.
s09Dial the sequence shown at left.
PThe call is now connected to your extension. You
are now connected to the caller.
Waiting Calls
When the “Call Waiting” feature is enabled and you are conducting a call, you will be notified as soon as an external call
arrives on your your line. This call will be signaled by an
acoustic signal in the handset. You can accept the connection with the new caller within 30 seconds. If you ignore the
signal, the waiting call is rejected after 30 seconds.
For instructions on how to turn the Call Waiting function
on and off, see the section “Call Waiting” on page 38.
FRITZ!Box Fon WLAN 711344
Page 45
Alternating Between Calls
Accept or Reject Waiting Calls
R2To accept a waiting call, dial the sequence
R1To return to your original connection, dial the se-
R0To reject a waiting call, dial the sequence shown
Alternating Between Calls
Whenever you have one active connection and one caller
on hold, you can switch from one call to the other as often
as you want using the Hold button.
alternating between calls
Call 1
P
RPress the Hold button. Call No. 1 is now on hold.
MTo establish a second call, simply dial ss plus
Call 2
P
R2To switch back from Call No. 2 to Call No. 1, dial
Call 1
P
R2To switch back again from Call 2 to Call 1, dial
shown at left. Your original call is now on hold.
quence shown at left. You can also accept the
waiting call by hanging up your existing connection, i.e., by hanging up the handset. In this case
the phone rings as soon as you have hung up.
Pick up the handset again to accept the waiting
call.
at left.
You are talking to Caller 1.
the desired extension number for an internal
call, or the desired external number.
If the call is answered, you can consult on this
line. The original caller is still on hold.
the sequence shown at left.
Caller 1 is now active again and Caller 2 is on
hold.
the same sequence. In this way you can alternate between the two connections.
FRITZ!Box Fon WLAN 711345
Page 46
Three-Party Conference Call
End Hold
OThe caller on hold hangs up. You can continue
R1You end the active connection by dialing the se-
O
K
Call
P
Three-Party Conference Call
FRITZ!Box allows you to hold telephone conferences with
two other people at once. Two external and one internal
party, or two internal and one external party can conduct a
conference call with each other.
Conduct a Three-Party Conference Call
NPick up the handset.
MDial the external number of the first party. Talk.
RPress the Hold button.
MTo establish a second call, simply dial ss plus
R3Dial the sequence shown at left to begin a three-
talking on the active connection.
quence shown at left and return to the conversation with Call No. 1
You can also return to the call on hold by hanging up the handset: this ends the currently active connection. In this case the phone rings as
soon as you hang up. Pick up the handset again
to return to the last call that was on hold.
the desired extension number for an internal
call, or the desired external number.
You can now conduct a second conversation
while your first call is on hold.
party conference call.
FRITZ!Box Fon WLAN 711346
Page 47
Consultation / Hold
Conduct a Three-Party Conference Call
DNow all three participants can confer together. If
either of the other two parties hangs up, your
connection with the remaining participant remains active.
OYou can end the three-party call by hanging up
the handset.
R2You can also switch from the three-party call
back to the original two-party connection. Dial
the sequence shown at left. This ends the threeparty conference. The connection that was active
last before you initiated the three-party conference is now active again. The other call is on
hold. You can alternate between the two connections by dialing the same sequence again.
Consultation / Hold
The Consultation/Hold feature allows you to place an existing call on hold. You then may consult with someone
else at your workplace or dial a second call. The party on
hold does not hear the second conversation. Once you
have finished the consultation, you can return to the original connection.
Consultation / Hold
Call 1
P
RPress the Hold button. Call 1 is now on
MTo establish a second call, simply dial
FRITZ!Box Fon WLAN 711347
You are talking to Caller 1.
hold and you can consult someone else.
ss plus the desired extension number
for an internal call, or the desired external
number.
Page 48
Transferring Calls
Consultation / Hold
Call 2
P
RIf the number you dialed is busy or the call
R1To switch back to Call No. 1 after talking
If the call is answered, you can consult on
this line. The original caller is still on hold.
is not answered, press the Hold button
again to return to Call No. 1.
on the second connection, dial the sequence shown at left. Call 1 is now active
again.
If you return to Caller No. 1 by pressing the Hold button,
the connection to Caller No. 2 is not cleared down until
Caller No. 2 hangs up.
End Consultation
Call 1
P
OHang up the handset to end the connection.
You can also return to Call No. 1 by hanging
up the handset: this ends the connection to
Call No. 2. In this case, your phone rings as
soon as you hang up. Pick up the handset to
return to Call No. 1 again.
Transferring Calls
The “Call Transfer” function allows you to transfer a connection from one of FRITZ!Box’s extension to another.
transferring calls
Call 1
P
RPress the Hold button. Caller No. 1 is now on
FRITZ!Box Fon WLAN 711348
You are talking to Caller 1.
hold.
Page 49
Explicit Call Transfer (ECT)
transferring calls
ss<Ext.>To establish a connection to Caller 2, dial the
Call 2
P
OTo transfer the Caller 1 to Caller 2, simply
Explicit Call Transfer (ECT)
Use the “Explicit Call Transfer” function to connect two external parties with each other while one connection is active and the other is on hold. Then you can end your own
connection while the other two parties continue their conversation.
Explicit Transfer of one active and one held connection
NPick up the handset.
MDial the external number of the first party. Talk.
RPress the Hold button.
MDial the number for your second external call. You
R4Dial the sequence shown at left. The connection on
OHang up the handset.
star key twice and then her or his extension
number.
You can now talk with the other Caller 2.
hang up the handset.
can now conduct a second conversation while your
first call is on hold.
To clear your connection while allowing the external
parties to continue the call, connect the parties with
each other.
hold and the active connection are connected with
each other. The external parties continue the call
while you clear the connection.
Explicit Call Transfer from a three-party conference call
NPick up the handset.
MDial the external number of the first party. Talk.
RPress the Hold button.
FRITZ!Box Fon WLAN 711349
Page 50
Explicit Call Transfer (ECT)
Explicit Call Transfer from a three-party conference call
MDial the number for your second external call. You
R3Dial the sequence shown at left to begin a three-par-
DNow all three participants can confer together. If eit-
R2You can also switch from the three-party call back to
R4Dial the sequence shown at left. The connection on
OHang up the handset.
can now conduct a second conversation while your
first call is on hold.
ty conference call.
her of the other two parties hangs up, your connection with the remaining participant remains active.
To clear your connections while allowing the external parties to continue the call, connect the parties
with each other.
the original two-party connection. Dial the sequence
shown at left. This ends the three-party conference.
The connection that was active last before you initiated the three-party conference is now active again.
The second external call is on hold. You can alternate between the two connections by dialing the
same sequence again.
hold and the active connection are connected with
each other. The external parties continue the call
while you clear the connection.
FRITZ!Box Fon WLAN 711350
Page 51
Room Monitoring (Baby Monitor)
Room Monitoring (Baby Monitor)
The following key combination enables the function for
monitoring the sound level in a room. First enter the volume level (a value between 1 and 8). Enter a telephone
number. Do not hang up the handset! When the volume in
the room reaches the specified level, the number you entered will be dialed. When the telephone rings and you
pick up the handset, you will be connected with the telephone on which you enabled the room monitoring function.
When using this feature, it is advisable to activate the
speaker phone function.
Enable Room Monitoring
NPick up the handset or activate the speaker
s4
<level>
s
<number>
r
QWait for the acknowledgement tone. The ba-
phone function of your telephone.
Dial the sequence shown at left. For <Level>,
enter a number between 1 (the most sensi-
tive sound level) and 8. For <Number>, enter
the number to be called. This may be the
number of another internal extension, a 9
for an internal group call, or any external
number desired.
by monitoring phone function is now enabled.
Do not hang up the handset!
Dial the number of the extension to listen in at an extension with room monitoring activated.
After initiating a room monitoring phone call, the PBX cannot generate a new call until at least one minute has
lapsed.
You can disable the function by simply hanging up the
handset of the telephone at which you enabled it.
FRITZ!Box Fon WLAN 711351
Page 52
Using Keypad Messages
Using Keypad Messages
The Keypad function allows you to control services and
features on the telephone line by entering characters and
strings on the telephone keypad.
These keyboard entries are called keypad messages. Ask
your telephone carrier for the specific keypad messages to
access ISDN features.
Enter keypad sequences on an extension with Automatic
Outside Dialing
NPick up the handset.
sr<Seq>Dial the sequence shown at left. Seq stands for
the keypad sequence you received from your
telephone carrier.
Enter keypad sequences on an extension without Automatic
Outside Dialing
NPick up the handset.
0sr<Seq> Dial the sequence shown at left. Seq stands for
the keypad sequence you received from your
telephone carrier.
FRITZ!Box Fon WLAN 711352
Page 53
Troubleshooting
8Troubleshooting
Help for Errors
This chapter provides concrete assistance if you are not able to open
the user interface of your FRITZ!Box, if you are having problems with the
WLAN connection, or if you want to change the IP settings on your computer.
8.1Errors Opening the User Interface
If an error message is returned when you open the user interface, this can have various causes. Check the possible
causes and attempt to resolve the error.
Restarting the FRITZ!Box
The user interface cannot be opened or does not react.
Possible Cause
Inconsistencies within the FRITZ!Box.
Remedy
1.Restart the FRITZ!Box.
Remove the power cable from the socket.
2.Wait about five seconds before reconnecting to the
power supply.
3.Try again to open the FRITZ!Box user interface by en-
tering fritz.box
FRITZ!Box Fon WLAN 711353
in the address field.
Page 54
Checking the Cable Connections
Checking the Cable Connections
The user interface of the FRITZ!Box does not appear in the
window of your web browser.
Possible Cause
The cable connections are not secure.
Remedy
Make sure that all cable connections are plugged in securely.
Check Name Resolution
The user interface of the FRITZ!Box cannot be opened by
entering fritz.box.
Possible Cause
The name resolution of the FRITZ!Box does not work.
Remedy
1.In the web browser, enter the following IP address in
place of fritz.box
192.168.178.1
2.If the user interface cannot be reached via this ad-
dress, check the settings configured for your network
adapter as described in section “Obtain an IP Address Automatically” from page 64.
FRITZ!Box Fon WLAN 711354
:
Page 55
Check the IP Address
Check the IP Address
The user interface of the FRITZ!Box cannot be reached at
the address fritz.box
Possible Cause
The IP address set on the connected computer is inapplicable.
Remedy
Set the network adapter to DHCP so that the IP address
can be obtained via the DHCP server of the FRITZ!Box. Adjust the settings to those described in the section “Obtain
an IP Address Automatically” from page 64.
nor at 192.168.178.1.
Disable Dial-Up Connections
The user interface is not opened; a window for a dial-up
connection appears instead.
Possible Cause
The browser must use the network connection between
the computer and FRITZ!Box when the user interface is
opened. For this the automatic establishment of a Dial-Up
Networking connection must be disabled.
Remedy
You can disable the automatic attempt to establish a DialUp Networking connection. The following example explains how to check the settings of Internet Explorer 6:
1.Select the “Connections” settings page under “Tools
/ Internet Options...”.
2.In the “Dial-up and Virtual Private Network settings”
section, enable the option “Never dial a connection”.
3.As a final step, click “OK”.
FRITZ!Box Fon WLAN 711355
Page 56
Disable Online Operation
Disable Online Operation
The user interface does not appear in the window of your
web browser.
Possible Cause
The web browser is set for offline operation.
Remedy
Configure the web browser for online operation. Using the
example of Internet Explorer 6:
1.Open the “File” menu.
2.If a checkmark is displayed in front of “Work Offline”,
The checkmark will be removed and Internet Explorer will
switch to online operation.
Check Proxy Settings
The user interface does not appear in the window of your
web browser.
click this line.
Possible Cause
The proxy settings of the web browser prevent the user interface from being opened.
Remedy
Enter the DNS name and the IP address of the FRITZ!Box as
an exception in the proxy settings of the web browser.
1.Select the “Connections” settings page under
“Tools / Internet Options...”.
2.Click the “LAN Settings...” button in the “Local Area
Network (LAN) settings” area, and in the next window, click the “Advanced...” button in the “Proxy
server” area.
3.Under “Exceptions” enter: “fritz.box
169.254.1.1” and click “OK”.
FRITZ!Box Fon WLAN 711356
; 192.168.178.1;
Page 57
Check CGI Settings
Check CGI Settings
The user interface does not appear in the window of your
web browser.
Possible Cause
The execution of CGI scripts is disabled in the web browser.
Remedy
Configure the web browser so that the execution of scripts
is allowed in the user interface. Using the example of the
Internet Explorer 6:
1.Select “Tools / Internet Options... / Security”.
2.If the “Default Level” button is not available for selec-
tion, the “Medium” security level is already configured, which means that CGI scripts can be executed
in the Internet browser.
3.Proceed as follows if the “Default Level” button is
available for selection:
4.Select the “Local Intranet” icon and click the “Si-
tes...” button.
5.In the next window, click the “Advanced...” button
and enter in the “Add this Web site to the zone:”
field:
fritz.box
6.Disable the option “Require server verification
(https:) for all sites in this zone”.
FRITZ!Box Fon WLAN 711357
Page 58
Check Security Software
Check Security Software
The user interface cannot be displayed in the web
browser.
Security software is blocking access to the user interface.
Security software like firewalls can prevent access to the
user interface of the FRITZ!Box. Configure exceptions for
the FRITZ!Box in all of the enabled security software.
If you would like to exit security software to test access to
the FRITZ!Box, remove the DSL cable first! After testing,
first start the security software before reinserting the DSL
cable and connecting to the Internet!
Open the User Interface of the FRITZ!Box
The FRITZ!Box is equipped with a fixed IP address that
cannot be changed. FRITZ!Box always can be reached at
this IP address. This fixed IP address is:
Possible Cause
Remedy
Fixed IP Address169.254.1.1
Proceed as follows to open the FRITZ!Box user interface
using this IP address:
1.Connect the FRITZ!Box to the computer using the net-
work cable (yellow). See the section “Connecting
Computers to the LAN Port” from page 15 for more information.
2.Make sure that the computer obtains its IP address
automatically. You can check this setting in the computer’s IP settings (see section “Obtain an IP Address
Automatically” from page 64).
3.Restart your computer.
FRITZ!Box Fon WLAN 711358
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The WLAN Adapter Cannot Find FRITZ!Box
4.Start your Internet browser and enter FRITZ!Box's
fixed IP address:
169.254.1.1
The FRITZ!Box user interface opens.
Once you have reached the FRITZ!Box user interface
again, you should check the FRITZ!Box settings and correct them if necessary.
8.2The WLAN Adapter Cannot Find FRITZ!Box
If the “FRITZ!Box Fon WLAN 7113” radio network is not
found by the WLAN adapter of a computer, work through
the following steps to find the source of the error and resolve it.
Enable the WLAN Adapter
The WLAN adapter cannot find a wireless network.
Possible Cause
The WLAN adapter is not ready for operation.
Remedy
Make sure that the WLAN adapter is ready for operation.
Some of the WLAN adapters installed in notebooks must
be activated by flipping a switch on the notebook.
For questions on the WLAN adapter of your computer,
please contact the manufacturer.
FRITZ!Box Fon WLAN 711359
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Enable WLAN
Enable WLAN
The wireless network of the FRITZ!Box is not found by the
WLAN adapter.
Possible Cause
WLAN is not enabled in the FRITZ!Box. If the “WLAN” LED
on the FRITZ!Box is not lit up or is flashing, this means that
WLAN is not enabled.
Remedy
Press the WLAN switch on the FRITZ!Box. The “WLAN” LED
begins flashing and then lights constantly. This means
that the WLAN function is enabled.
Announce the name of the radio network
The WLAN Adapter cannot find the wireless network of the
FRITZ!Box.
Possible Cause
The name of the wireless network of the FRITZ!Box is concealed.
Remedy
Enable the setting “Announce name of the radio network
(SSID)” is enabled in the WLAN settings of the FRITZ!Box.
1.Connect the FRITZ!Box to a computer using a network
cable. Proceed as described in the section “Connecting Computers to the LAN Port” on page 15.
2.Start a web browser.
3.Enter fritz.box
4.Select the “Settings” menu.
5.Select the “Advanced Settings / WLAN / Radio Set-
tings” menu and enable the setting “Announce name
of the radio network (SSID)”.
FRITZ!Box Fon WLAN 711360
in the address field.
Page 61
WLAN Connection Is Not Established
6.Click the “Apply” button.
7.Remove the network cable and try again to establish
a connection via WLAN.
8.3WLAN Connection Is Not Established
Comparing the Security Settings for WLAN
Make sure that the WLAN security settings registered in
the FRITZ!Box agree with the security settings of the WLAN
adapter.
Here is how to view the WLAN security settings of the
FRITZ!Box and print them out.
1.Connect the FRITZ!Box to a computer using a network
cable. Proceed as described in the section “Connecting Computers to the LAN Port” from page 15.
2.Start a web browser.
3.Enter fritz.box
4.Select the “Settings” menu.
5.Select the “Advanced Settings / WLAN / Security”
menu.
6.Click the “Apply” button.
A window is displayed with the WLAN security
settings. Print out this page by clicking the “Print
Page” button at the upper left of the page.
7.Remove the network cable and check the configura-
tion of the WLAN adapter in the printout. Try again to
establish a connection.
FRITZ!Box Fon WLAN 711361
in the address field.
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Testing the WLAN Connection Without Security Settings
Testing the WLAN Connection Without Security
Settings
Disable the WLAN security settings to test whether a WLAN
connection between the FRITZ!Box and the WLAN adapter
is possible at all.
1.Connect the FRITZ!Box to a computer using a network
cable. Proceed as described in the section “Connecting Computers to the LAN Port” from page 15.
2.Open the user interface in a web browser. Proceed as
described in the section “Opening the User Interface” on page 23.
3.In the “Advanced Settings / WLAN / Security” menu
and select “Enable Access without Encryption”. As a
final step, click “Apply”.
4.Remove the network cable and try again to establish
a connection.
This non-secured condition should be used only for
testing, to find out whether a WLAN connection is
possible at all.
If the attempt to connect to the WLAN using the non-encrypted connection is not successful either, check the installation of the WLAN adapter and contact the manufacturer of the WLAN adapter if necessary.
Enable WLAN encryption again after completing the tests.
Follow the steps listed above and then enable the kind of
encryption that was previously configured.
FRITZ!Box Fon WLAN 711362
Page 63
Install the Patch for WPA2 with Microsoft WLAN Service
Install the Patch for WPA2 with Microsoft WLAN
Service
The WLAN connection to FRITZ!Box cannot be established
using the Microsoft WLAN Service (WZC) in Windows XP
Service Pack 2.
Possible Cause
The required Microsoft patch for WPA2 (IEEE 802.11i) may
not be not installed.
Remedy
Support for WPA2 in Microsoft WLAN service was not
available until the current patch for Windows XP Service
Pack 2. Install the current patch from Microsoft:
support.microsoft.com/kb/917021
Alternatively, you can install Service Pack 3 instead.
Ruling Out Interference Cause by Other Wireless
Networks
If there are other devices in the immediate vicinity of your
FRITZ!Box that use the 2.4-GHz band, simultaneous use of
frequencies can result in mutual interference (for example, fluctuations or interrupted connections). Disruptions
can also be caused by other WLAN access points, or by
Bluetooth devices, garage door openers or wireless AV
bridges. In this case, please test a different radio channel
for your FRITZ!Box.
1.Connect the FRITZ!Box to a computer using a network
cable. Proceed as described in the section “Connecting Computers to the LAN Port” from page 15.
2.Start a web browser.
3.Enter fritz.box
4.Select the “Settings” menu.
5.Open the “Advanced Settings / WLAN / Radio Set-
tings” menu.
FRITZ!Box Fon WLAN 711363
in the address field.
Page 64
Obtain an IP Address Automatically
6.Select a different radio channel from the “Select ra-
dio channel” list.
7.Click the “Apply” button.
8.Remove the network cable and check whether inter-
ference continues to occur.
8.4Obtain an IP Address Automatically
The FRITZ!Box is equipped with its own DHCP server. This
means that the connected computers obtain their IP addresses from the FRITZ!Box. The connected computers
must be configured such that they can receive their IP addresses automatically. The steps for checking and adjusting this option differ among the operating systems. See
the relevant section for your operating system.
If FRITZ!Box is operated in a network, no other DHCP server may be activated in this network. If you need to operate
a DHCP server, please disable the DHCP feature in the
“Advanced System Settings”.
Obtaining an IP Address Automatically in Windows
Vista
1.Click the “Start” button in the task bar and select
“Control Panel / Network and Sharing Center”.
2.From the “Tasks”, select “Manage network connec-
tions”.
3.In the “LAN or High-Speed Internet” area, select the
LAN connection between your computer and the
FRITZ!Box. Click the right mouse button and select
“Properties”.
4.If the “User Account Control” window is displayed,
click “Continue” in this window.
5.Under “This connection uses the following items”,
select the “Internet Protocol Version 4 (TCP/IPv4)”
entry and click “Properties”.
6.Enable the options “Obtain an IP address automatical-
ly” and “Obtain DNS server address automatically”.
FRITZ!Box Fon WLAN 711364
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Obtaining an IP Address Automatically in Windows XP
Properties of the Internet protocol (TCP/IP)
7.Confirm your selection by clicking “OK”.
If necessary, repeat steps 5 through 7 for the
“Internet Protocol Version 6 (TCP/IPv6)” as well.
The computer now receives an IP address from the
FRITZ!Box.
Obtaining an IP Address Automatically in Windows XP
1.Go to “start / Control Panel / Network and Internet
Connections / Network Connections” and doubleclick the LAN connection icon of the network adapter
connected to the FRITZ!Box.
2.Click the “Properties” button.
3.Select “Internet Protocol (TCP/IP)” in the list of items
used in this network connection and click “Properties”.
4.Enable the options “Obtain an IP address automatical-
ly” and “Obtain DNS server address automatically”.
FRITZ!Box Fon WLAN 711365
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Obtaining an IP Address Automatically in Windows 2000
Properties of the Internet protocol (TCP/IP)
5.Confirm your selection by clicking “OK”.
The computer now receives an IP address from the
FRITZ!Box.
Obtaining an IP Address Automatically in
Windows 2000
1.Select “Start / Settings / Control Panel / Network and
Dial-up Connections”.
2.Double-click to select the Local Area Network con-
nection of the network adapter bound to the
FRITZ!Box.
3.Click the “Properties” button.
4.Double-click to select “Internet Protocol (TCP/IP)” in
the list of network components.
FRITZ!Box Fon WLAN 711366
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Obtaining an IP Address Automatically in Windows 2000
Properties of the LAN connection of a network adapter
5.Enable the options “Obtain an IP address automatical-
ly” and “Obtain DNS server address automatically”.
Properties of the Internet protocol (TCP/IP)
6.Confirm your selection by clicking “OK”.
The computer now receives an IP address from the
FRITZ!Box.
FRITZ!Box Fon WLAN 711367
Page 68
Obtaining an IP Address Automatically in Mac OS X
Obtaining an IP Address Automatically in Mac OS X
1.Select the “System Preferences” in the Apple menu.
2.In the “System Preferences” window, click the “Net-
work” icon.
3.In the “Network” window, select the “Built-in Ether-
net” entry from the “Show:” drop-down menu.
4.Switch to the “TCP/IP” settings page and select the
“Using DHCP:” option from the “Configure IPv4”
drop-down menu.
5.Click “Apply Now”.
The computer now receives an IP address from the FRITZ!Box.
Obtaining an IP Address Automatically in Linux
For comprehensive information and tips on the topic of
network settings in Linux, see, for example:
http://www.tldp.org/HOWTO/NET3-4-HOWTO-5.html
FRITZ!Box Fon WLAN 711368
Page 69
Uninstalling the FRITZ!Box
9Uninstalling the FRITZ!Box
Removing Program Entries
This chapter describes how to remove the FRITZ!Box from the computer
and uninstall the corresponding software.
Disconnecting the FRITZ!Box from the Computer
LAN PortIf the computer is connected to one of the LAN ports on
the FRITZ!Box, simply remove the network cable.
If the computer is connected to the FRITZ!Box via a network hub or switch, remove the network cable between
the FRITZ!Box and the network hub or switch.
WLANIf the computer is connected to the FRITZ!Box wirelessly
via WLAN, deactivate the WLAN connection to the
FRITZ!Box in the software of the WLAN adapter or the
WLAN module.
FRITZ!Box Fon WLAN 711369
Page 70
Product Details
IIPRODUCT DETAILS AND USEFUL INFORMATION
1Product Details
FRITZ!Box Fon WLAN 7113
This chapter provides you with product details on FRITZ!Box Fon
WLAN 7113. You receive information on the LEDs, the audible signals,
cables and adapters, technical data and further details.
1.1Cable
See the information in the following section on the individual cables and sockets on the FRITZ!Box Fon
WLAN 7113.
DSL/Telephone Cable
The DSL/telephone cable is a special combined cable developed by AVM to connect the FRITZ!Box Fon WLAN 7113
to the DSL splitter and the ISDN NT or analog telephone
line.
If you need a longer cable, you can extend one or multiple
ends of the combined cable using RJ45 double couplings.
Which ends of the cable you extend depends on the spatial conditions at your location.
You will need the following components to extend the
length of one or more ends of your DSL/telephone cable:
1 standard network cable
1 standard RJ45 CAT5 double coupling
Both components are available from specialized vendors.
If you need to extend the cable by splicing a standard network cable, AVM recommends a final length of no more
than 10 meters.
Remember that the quality of the line may be decrease as
the distance from the central switching station increases.
FRITZ!Box Fon WLAN 711370
Page 71
Network Cable
Network Cable
Additional network cable is required if you would like to
use all of the FRITZ!Box Fon WLAN 7113 network ports.
The FRITZ!Box Fon WLAN 7113 network cable (yellow) is a
standard Ethernet cable. If you need a replacement cable,
a longer cable or an extension, use a standard STP-type
(Shielded Twisted Pair, 1:1) CAT5 Ethernet cable. To extend the cable you will also need a standard CAT5 double
coupling link to RJ45. You can use either straight cable or
cross-link cable. All components are available from specialized vendors.
AVM recommends using a network cable no more than
100 meters long.
FRITZ!Box Fon WLAN 711371
Page 72
LEDs
1.2LEDs
Five LEDs are built into the top of the FRITZ!Box Fon
WLAN 7113, which flash or light up to display various connection statuses.
LEDStatusMeaning
Power/DSL lights up FRITZ!Box on standby
the device has electrical power and the DSL line is ready
for operation
flashes
Internet lights upa telephone connection to the Internet is active
flashesthere are messages in your mailbox (this function must be
Fixed
lights upa telephone connection via the telephone line is active
Line
flashesthere are messages in your mailbox (this function must be
WLANlights upthe WLAN function is enabled
flashesthe WLAN function is being enabled or disabled
INFOlights up a telephone connection between two Internet telephony
flashes
flashes red An error occurred – open the FRITZ!Box user interface and
the device has electrical power
the connection to DSL is being established or has been
interrupted
supported by your telephony carrier)
supported by your telephony carrier)
subscribers is active; the call is free of charge (this function must be supported by your Internet telephony provider)
signals an event that can be configured freely by the us-
er
updating the firmware
the value specified for the online meter has been
reached
signals an event that can be configured freely by the us-
er
follow the instructions in the overview
FRITZ!Box Fon WLAN 711372
Page 73
WLAN Button
1.3WLAN Button
The FRITZ!Box is equipped with a WLAN switch on its rear
panel.
The WLAN button can be used to enable and disable WLAN.
1.4Technical Specifications
Ports and Interfaces
DSL/Telephone port
– DSL modem in accordance with the standard ITU
G.992.1 Annex A, ITU G.992.3 Annex A (ADSL2),
ITU G.992.5 Annex A (ADSL2+), ITU G.994.1 (G.hs)
– telephone port for connecting to the analog
network
two a/b ports for connecting two extensions via RJ11
sockets
one LAN port via RJ45 sockets (standard Ethernet,
10/100 base-T)
WLAN
WLAN access point with support for radio networks in
accordance with IEEE 802.11b (11 Mbit/s) and IEEE
802.11g (54 Mbit/s). The IEEE 802.11g++ standard is
also supported and can be used when a compatible
WLAN adapter is installed.
Router Function
DSL router
DHCP server
Firewall with IP masquerading/NAT
User Interface and Display
Settings and status messages via a web browser on a
72/23/EECLow Voltage Directive:Electrical equipment designed
The following norms were consulted to assess conformity:
- EN 60950-1:2006
- CTR 3/1998.06.17
- ETSI TS 101 388 V1.4.1 (2007-
08)
- ITU-T G.992.1
- ITU-T G.992.2
- ITU-T G.992.3
- ITU-T G.992.4
- ITU-T G.992.5
- ITU-T G.994.1
- ETSI ETR 328 (1996-11)
AVM GmbH
Alt-Moabit 95
D-10559 Berlin
FRITZ!Box Fon WLAN 7113
Type : ADSL-WLAN Router
Telecommunications Terminal Equipment
for use within certain voltage limits
- EN 301 489-1 V1.8.1 (2008)
- EN 301 489-1 V1.3.2 (2008)
- EN 55024/9.98 + A1/10.01 +
A2/01.03
- EN 300 328 V1.6.1 (11.2004)
The CE symbol confirms that this product conforms with the above
mentioned norms and regulations.
Berlin, 2009-03-24Peter Faxel, Technical Director
Indication of Countries
The radio technology of this device is designed for use in all countries
of the European Union and in Switzerland, Norway and Iceland. In
France only indoor operation is permitted.
FRITZ!Box Fon WLAN 711375
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Disposal
1.6Disposal
Electrical and electronic equipment must be disposed of
separately from household waste.
Labeling of electrical and electronic scrap
In accordance with European regulations and the Electrical and Electronic Equipment Act (ElektroG), the FRITZ!Box
Fon WLAN 7113, as well as all devices and electronic components contained in the FRITZ!Box Fon WLAN 7113 package may not be disposed with household waste. Please
bring these to your local collection points for disposal.
FRITZ!Box Fon WLAN 711376
Page 77
More about WLAN
2More about WLAN
WLAN (Wireless Local Area Network) is a radio technology that allows
networks and access to the Internet to be provided without cable connections. This allows multiple users to share one wireless Internet connection.
2.1Standards
The WLAN standards IEEE 802.11a, IEEE 802.11b,
IEEE 802.11g and IEEE 802.11n (on the basis of the preliminary draft 2.0 of the standard) and IEEE 802.11i were
developed by the Institute of Electrical and Electronic Engineers (IEEE).
The standards IEEE 802.11a, IEEE 802.11b, IEEE 802.11g
and IEEE 802.11n define the transmission rate within a
wireless LAN. The IEEE 802.11i standard is a security standard.
Standards for the Throughput Rate
Data ThroughputThe FRITZ!Box supports your choice of the standards
IEEE 802.11b, IEEE 802.11g and the proprietary standard
IEEE 802.11g++. WLAN adapters based on one or more of
the standards listed can be used for WLAN connections
with the FRITZ!Box.
If you use a FRITZ!WLAN USB Stick from AVM as a WLAN
adapter with the FRITZ!Box, you can also establish WLAN
connections using the IEEE 802.11g++ standard.
Connectio
n type
802.11b11 Mbit/s5 Mbit/s
802.11g54 Mbit/s25 Mbit/s
802.11g++ 125 Mbit/s35 Mbit/s
Gross data throughput
up to
The throughputs listed differentiate between gross and
net transmission rates. The net speed describes the transmission rate of the user data.
FRITZ!Box Fon WLAN 711377
Net data throughput up
to
Page 78
The Standard for Security
RangeThe range within a WLAN is highly dependent on the fol-
lowing factors:
the WLAN adapter used
the structural conditions
the amount of radio traffic on the same frequency
band. Other WLAN networks, microwave ovens or
Bluetooth transmitters (mobile telephones) may be
active.
IEEE 802.11bWith a maximum throughput rate of 11 Mbit/s, this is the
oldest standard for radio networks. Older WLAN adapters
of the first generation can communicate with the
FRITZ!Box using 802.11b. However, if the WLAN adapter
supports newer standards such as 802.11g, the latest
standard should be used.
IEEE 802.11gThis is currently the most common WLAN standard. It com-
municates with a maximum of 54 Mbit/s gross in the 2.4GHz frequency range (ISM) and guarantees broad compatibility with many WLAN devices.
IEEE 802.11g++The FRITZ!Box also supports the high-speed mode
802.11g++. The transmission rate within a wireless LAN
can be increased with this extension to as high as
125 Mbit/s gross and 35 Mbit/s net when the remote site
is connected to a WLAN access point compatible with this
mode (an FRITZ!WLAN USB Stick AVM, for example).
The Standard for Security
IEEE 802.11iThe WPA2 security mechanism is defined in the
IEEE 802.11i standard. WPA2 is an extension of the familiar security mechanism WPA (Wi-Fi Protected Access).
The main feature of the extension of WPA to WPA2 is the
AES-CCMP encryption process.
FRITZ!Box Fon WLAN 711378
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Security
2.2Security
MechanismEncryption
WPATKIP (Temporary Key Integrity Protocol)
WPA2TKIP
AES-CCMP
based on the extremely secure AES
(Advanced Encryption Standard)
procedure. CCM (Counter with CBC-MAC)
defines how the AES procedure is applied
to WLAN packets.
FRITZ!Box supports the AES encryption procedure as part of
the WPA2 mechanism, and the TKIP encryption procedure as
part of the WPA mechanism. This means that the FRITZ!Box
can be used in combination with any WLAN adapters that also support WPA2 with AES or WPA with TKIP.
Security is of utmost importance within radio networks.
Radio signals can also be received outside of office or residential spaces and abused for criminal purposes.
Therefore it is important that no unauthorized users can
register in a WLAN to use its Internet access or shared network resources.
FRITZ!Box includes settings on various levels that contribute to the security of your WLAN and thus to the security of
your computers.
Encryption
The most important security setting is encryption. The
FRITZ!Box supports the security mechanisms WEP (Wired
Equivalent Privacy), WPA (Wi-Fi Protected Access) and
WPA2 as follows:
FRITZ!Box Fon WLAN 711379
Page 80
Encryption
As part of the WEP mechanism a static key is deter-
mined to serve for the encryption of the user data.
Enter the key in the WLAN Security settings of the
FRITZ!Box. All of the WLAN adapters in your wireless
network must also use this key.
The WPA and WPA2 mechanisms provide for authen-
tication while the connection is being established.
For this a WPA password must be defined.
When WPA is selected, the TKIP encryption method is
used to encrypt the user data. In WPA2 the AES-CCMP
encryption method is used.
The encryption method you configure here must also
be supported by your WLAN adapter.
The user data are encrypted using an automatically
generated key. This key is regenerated at regular intervals.
The WPA password used may be 8 to 63 characters in
length. For increased security, however, the password should be at least 20 characters long. Use numerals, letters and special characters and combine
capitals and lower-case letters.
Default SettingIn the FRITZ!Box a WPA encryption with the TKIP encryption
method is preconfigured.
It is advisable to change the preconfigured WLAN key as
soon as possible. Changes to the settings can be configured on the FRITZ!Box user interface.
RecommendationIf your WLAN adapter supports an encryption method that
is more secure than the one preconfigured in the
FRITZ!Box, you should select the more secure encryption
method in your FRITZ!Box.
To configure the best security settings possible with
FRITZ!Box and your WLAN adapter, please note the
following recommendations:
FRITZ!Box Fon WLAN 711380
Page 81
WLAN Radio Network Name (SSID)
If your WLAN adapter supports WPA2 in accordance
with the 802.11i standard:
– Enable WPA encryption.
– Select the WPA mode “WPA2 (CCMP)” or
“WPA+WPA2”.
– Replace the WPA network key with a new, unique
value.
If your WLAN adapter supports the WPA mechanism,
but not the WPA2 mechanism:
– Enable WPA encryption.
– Select the WPA mode “WPA (TKIP)” or
“WPA+WPA2”.
– Replace the WPA network key with a new, unique
value.
If your WLAN adapter supports neither the WPA nor
the WPA2 mechanism:
– Enable WEP encryption.
– Replace the WLAN key with a new, unique value.
We strongly recommend the use of a WLAN adapter that
supports WPA or WPA2 (for instance, the FRITZ!WLAN USB
Stick). WEP is out of date and data encrypted with WEP
can be deciphered within minutes.
WLAN Radio Network Name (SSID)
In the factory settings of FRITZ!Box a value of “FRITZ!Box
Fon WLAN 7113” is preset for the SSID (Service Set Identifier).
If an additional device with the same network name is located in the vicinity, it can occur that the WLAN adapter
attempts to register there. Therefore you should change
the SSID as soon as possible.
FRITZ!Box Fon WLAN 711381
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Frequency Ranges
2.3Frequency Ranges
WLAN uses the frequency range around 2.4 GHz in the ISM
band or, alternatively, the frequency range at 5 GHz.
You can use both frequency ranges with the FRITZ!Box.
2.4-GHz frequency
band
In the 2.4-GHz frequency band WLAN works in the same
range as Bluetooth, microwave equipment and various
other devices like radio-controlled toys, garage-door
openers and video bridges. This means that interference
may occur within WLANs operated in the vicinity of such
devices. Generallythis has adverse effects on the transmission rate, including aborted connections.
In the 2.4-GHz frequency range the European regulation
authorities have designated 13 channels for WLAN. One
channel has a bandwidth of 20 MHz.
A channel can have a bandwidth of 20 MHz (throughput
up to 130Mbit/s) or 40MHz (throughput of up to
300 Mbit/s).
Channels located directly next to each other in the 2.4GHz band may overlap and result in mutual interference.
For instance, if several WLANs are operated close to each
other in the 2.4-GHz frequency range with a bandwidth of
20 MHz, a distance of at least five channels should be left
empty between each two channels used. This means that
if channel 1 is selected for one WLAN, the channels 6
through 13 can be selected for a second WLAN. This maintains the minimum distance between channels.
WLAN AutochannelWith the WLAN Autochannel function, the FRITZ!Box auto-
matically searches for the channel subject to the least interference. Should problems with interference persist despite this function, try to identify the source of interference and switch it off manually.
Additional tips on interference in the WLAN radio network
are presented in the section “Ruling Out Interference
Cause by Other Wireless Networks” from page 63.
FRITZ!Box Fon WLAN 711382
Page 83
Increasing the WLAN Range Using WDS
Allocation of the WLAN Channels in the 2.4-GHz Range
ChannelFrequency (MHz)ChannelFrequency (MHz)
1241282447
2241792452
32422102457
42427112462
52432122467
62437132472
72442
2.4Increasing the WLAN Range Using WDS
WDSYou can extend the range in your wireless network using
WDS (Wireless Distribution System). For this you need another WLAN access point in addition to the FRITZ!Box. One
of the two WLAN access points works as the base station,
the other as a repeater. The base station and repeater are
connected to each other via WLAN. The base station then
can use the repeater to reach even computers that would
be located beyond its range without the repeater.
WDS: Expanding the WLAN range using a repeater
Please note:
In order to expand the range of your wireless net-
work, you need at least one additional WLAN access
point. The wireless network of your FRITZ!Box can be
expanded to a WDS (Wireless Distribution System)
with up to four WLAN access points.
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Increasing the WLAN Range Using WDS
All WLAN access points implemented in the WDS
must support WDS and be configured for this technology.
All WLAN access points implemented as repeaters in
the WDS must be located within the radio range of
the base station.
The FRITZ!Box can function as a base station to es-
tablish the Internet connection for other repeaters, or
as a repeater to expand the range of a base station.
Make sure that the WDS connections between the
WDS base station and the WDS repeaters are secured
using the same encryption (for instance,
WPA/WPA2). Note that the WPA2 encryption method
is available only when your network consists of AVM
devices.
Make sure that all WLAN access points in the WDS
use the same radio channel.
Every access point participating in the WDS fulfills
the tasks of a WLAN access point for its given WLAN
clients. This means that the WLAN clients see each
WLAN access point with an individual name (SSID)
and individual encryption settings.
If you use the WLAN control software provided in
Windows Vista or by the Windows XP Service Pack 2
on your WLAN clients, you can assign the same SSID
and the same encryption settings to different WLAN
access points. Each client can then automatically
register at the WLAN access point with the best
availability.
Make sure that each IP address is assigned only once
in the wireless network.
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FRITZ!Box as a Base Station
FRITZ!Box as a Base Station
The FRITZ!Box can be configured as a base station or as a
repeater:
As a base station, the FRITZ!Box establishes Internet
As a repeater, the FRITZ!Box extends the range of a
To set up the FRITZ!Box as a base station, proceed
according to the following directions:
1.Start a web browser.
connections for other WLAN repeaters and WLAN clients.
base station in the wireless network.
2.Enter fritz.box
in the address field.
The FRITZ!Box user interface opens.
3.Click on “Settings / Advanced Settings...”
4.Make sure that the expert mode is enabled in the
“System / Expert Mode” menu.
5.Open the “WLAN / Radio Settings” menu.
6.If the wireless network (WLAN) is not enabled yet, en-
able the setting “Enable WLAN” and then click “Apply”.
7.Click the “WDS Repeater” menu command.
8.Enable the “Enable support for WLAN repeater (WDS
repeater mode)” setting.
9.Select “Base station” as the operating mode.
10. Select from the list of “Known WLAN Devices” the de-
vices that are to be used as repeaters.
11. In the “Security” area define how the repeater con-
nection should be encrypted.
Please note that the WPA2 encryption method is only
available for AVM AVM devices.
12. Enter a password.
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FRITZ!Box as a Repeater
13. Click “Apply”.
The “Repeater Settings” of the FRITZ!Box are displayed.
14. We recommend printing out these settings.
This concludes the configuration of the FRITZ!Box as a
base station.
Register the FRITZ!Box settings you printed out in each repeater operating in your wireless network.
FRITZ!Box as a Repeater
The FRITZ!Box can be configured as a base station or as a
repeater:
As a base station, the FRITZ!Box establishes Internet
connections for other WLAN repeaters and WLAN clients.
As a repeater, the FRITZ!Box extends the range of a
base station in the wireless network.
To set up the FRITZ!Box as a repeater, proceed as directed
below:
1.Start a web browser.
2.Enter fritz.box
The FRITZ!Box user interface opens.
3.Click on “Settings / Advanced Settings...”
4.Make sure that the expert mode is enabled in the
“System / Expert Mode” menu.
5.Open the “WLAN / Radio Settings” menu.
6.If the wireless network (WLAN) is not enabled yet, en-
able the setting “Enable WLAN” and then click “Apply”.
7.Click the “WDS Repeater” menu command.
8.Enable the “Enable support for WLAN repeater (WDS
repeater mode)” setting.
FRITZ!Box Fon WLAN 711386
in the address field.
Page 87
FRITZ!Box as a Repeater
9.Select the “Repeater” option as the operating mode.
10. Select from the “Known WLAN Devices” list the WLAN
device that should be used as the base station.
11. If the FRITZ!Box is to be operated as a repeater, you
must change its IP settings.
– IP address
– Enter here the IP address for this FRITZ!Box, tak-
ing the following into consideration:
– The FRITZ!Box must have a different IP address
than the base station.
– The IP address must be from the IP address range
of the base station.
– The IP address may not come from the address
pool of the DHCP server of the base station.
– Subnet mask
– Enter the value “255.255.255.0” in this field.
– Default gateway
– Enter the IP address of the base station here.
– Primary DNS server
– Enter the IP address of the base station here.
– Secondary DNS server
– Enter the IP address of a second DNS server here.
12. In the “Security” area define how the repeater con-
nection should be encrypted.
Please note that the WPA2 encryption method is only
available for AVM AVM devices.
13. Enter a password.
14. Click “Apply”.
The “Repeater Settings” of the FRITZ!Box are displayed.
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FRITZ!Box as a Repeater
15. We recommend printing out these settings.
This concludes the configuration of the FRITZ!Box as a
repeater.
Register the FRITZ!Box settings you printed out in the
base station operating in your wireless network.
FRITZ!Box Fon WLAN 711388
Page 89
More about Networks
3More about Networks
The FRITZ!Box is delivered with preconfigured network settings. According to these settings, all network devices connected with the FRITZ!Box
are located in a single network.
The network settings can be changed and adapted to your conditions
and needs. But you should do so only if you are well versed in networking technology.
The Glossary explains concepts and terminology having to do with
IP networks.
The section “Network Overview” on page 89 introduces the net-
work overview of the FRITZ!Box.
The sections “IP Address” on page 91, “DHCP Server” on page 92
and “Subnetwork” on page 93 explain when it may make sense to
change the preconfigured network settings, what the effects of
these changes are, and how to make the changes.
3.1Network Overview
The FRITZ!Box user interface shows an overview with all of
the devices and users connected with the FRITZ!Box.
The “Devices and Users” network overview is found in the
following two menus: “Start menu / Network” or
“Settings / Advanced Settings / System / Network”.
There is an entry in the network overview for each user
and each network device. The columns have the following
meanings:
NameThis column displays the name under which
the user or the network device is known to
the FRITZ!Box. The name can be changed by
clicking the button to edit the entry.
IP AddressHere the IP address is displayed with which
the device is integrated into the FRITZ!Box
network.
MAC AddressThis field shows the individual hardware ad-
dress of the given network device used to
control the devices in the network.
FRITZ!Box Fon WLAN 711389
Page 90
IP Settings
3.2IP Settings
The IP settings of the FRITZ!Box are preset upon delivery
with the following values:
Factory Settings
All computers are located in the
same IP network
IP address192.168.178.1
Subnet mask255.255.255.0
DHCP serverenabled
enabled
The IP address and the corresponding subnet mask yield
the following values:
Network address of the subnet 192.168.178.0
Entire IP address range for the
computers
192.168.178.2 192,168,178,253
The following addresses are reserved for certain purposes:
192.168.178.1is used by the FRITZ!Box itself
192,168,178,254reserved for internal use
192,168,178,255broadcast address used to send messag-
es into the network
3.3UPnP Settings
The Universal Plug-and-Play (UPnP) service included in
your FRITZ!Box provides status information about the
FRITZ!Box to all connected computers. Programs with
UPnP support on these computers can receive this information and use them to display the status of the
FRITZ!Box (e.g., DSL synchronization, connection status,
data transmission). UPnP service thus allows you to monitor your FRITZ!Box from a connected computer.
The FRITZ!DSL software receives status information from
the FRITZ!Box via UPnP.
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Page 91
IP Address
3.4IP Address
Upon delivery the FRITZ!Box is assigned the following IP
address:
192.168.178.1
If you would like to change the IP address, please read
through the following sections. Also note the additional
information in the section “Reserved IP Addresses” on
page 91.
When Does It Make Sense to Change the IP Address?
You should change the IP address of the FRITZ!Box if the
following apply to your network:
You have an existing local IP network, one subnet wi-
th several computers.
Fixed IP addresses are registered in the network set-
tings of the computer, and you do not want to or are
not permitted to change these addresses.
You want to connect the FRITZ!Box to the subnet in
order to make the FRITZ!Box features available to all
of the computers in the subnet.
Reserved IP Addresses
The entire IP network 192.168.180.0 in the FRITZ!Box is
reserved for internal purposes.
IP addresses from this network may not be assigned to the
FRITZ!Box.
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DHCP Server
3.5DHCP Server
The FRITZ!Box is equipped with its own DHCP server. The
DHCP server is enabled by default in the factory settings.
The following range of IP addresses is reserved for the
DHCP server in the factory settings:
192.168.178.20 - 192,168,178,200
This IP address can be changed as needed.
Every time the operating system on a computer connected
with FRITZ!Box is started, the DHCP server assigns it an IP
address from the IP address range of the DHCP server.
Only one DHCP server may be active within any network.
Assigning the IP addresses via the DHCP server ensures
that all of the computers connected with the FRITZ!Box are
located in a single subnet.
The computers can receive their IP addresses from the
DHCP server only if the setting “Obtain an IP address automatically” is enabled in the their IP settings. For more
information, see the section “Obtain an IP Address Automatically” from page 64.
Fixed IP Addresses when the DHCP Server Is Enabled
If you would like to configure fixed IP addresses on individual computers connected with the FRITZ!Box despite
the enabled DHCP server, please note the following:
The IP addresses must be from the IP network of the
FRITZ!Box.
The IP addresses may not come from the address
range of the DHCP server.
Each IP address can be assigned only once.
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Page 93
Disabling the DHCP Server
Disabling the DHCP Server
You can disable the DHCP server.
To make sure that all computers remain in the same IP network as the FRITZ!Box, you must enter the IP addresses
manually in the computers’ network settings. First disable
the option “Obtain an IP address automatically” and then
enter the IP address manually in the appropriate field.
In the case of the preset IP address of the FRITZ!Box, the
following IP addresses are available for assignment to the
computers:
192.168.178.2 - 192,168,178,253
Each IP address can be assigned only once.
3.6Subnetwork
By default the option “All computers are located in the
same IP network” is enabled in the ”.
If the factory settings were not changed, this setting has
the following effect:
The DHCP server of the FRITZ!Box assigns all of the computers connected with the FRITZ!Box an IP address from
the address range of the DHCP server.
This means that all of the computers connected with the
FRITZ!Box are located in the same IP network.
Disabling “All computers are located in the same IP
network”
If you switch off the setting “All computers are located in
the same IP network”, the interfaces of the FRITZ!Box will
receive their own IP addresses.
FRITZ!Box Fon WLAN 711393
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Changing the Network Settings
Factory SettingsUpon delivery the interfaces of the FRITZ!Box are config-
ured as follows:
InterfaceIP AddressSubnet maskDHCP server
LAN192.168.178.1 255.255.255.0 enabled
WLAN192.168.182.1 255.255.255.0 enabled
Thus the following address pools are available to the
DHCP server:
InterfaceAddress pool of the DHCP server at the
interface
LAN192.168.178.20 - 192,168,178,200
WLAN192.168.182.20 - 192,168,182,200
Computers connected with the FRITZ!Box via different interfaces are located in different IP networks.
Interfacenetwork address of the IP network
LAN192.168.178.0
WLAN192.168.182.0
3.7Changing the Network Settings
In order to change the network settings of the FRITZ!Box,
the Expert Mode must be enabled in the user interface:
1.Start a web browser on your computer and enter
fritz.box
2.Select the “Advanced Settings / System” menu in the
“Settings” area.
3.Click “Expert Mode” in the System menu, enable the
setting “Show expert setting”s and confirm this
setting by clicking “Apply”.
FRITZ!Box Fon WLAN 711394
in the address line of the browser.
Page 95
Changing the Network Settings
Here is how to change the network settings:
1.Select the “Advanced Settings / System / Network”
menu in the “Settings” area.
2.Select the “IP Settings” tab.
3.Click the “IP Addresses” button.
The “IP Settings” page is opened.
4.Once all desired changes to the settings have been
configured, confirm by clicking “OK” to apply them.
Please note that changes to the network settings in the
FRITZ!Box may make it necessary to adjust the network
settings of your computer so that you can continue to access the FRITZ!Box user interface.
FRITZ!Box Fon WLAN 711395
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More about Internet Telephony
4More about Internet Telephony
Voice over IP (VoIP)
Internet telephony has already been in use for years, but
today it allows even private customers the convenience familiar from conventional telephony, usually at significantly lower prices.
Internet telephony has also made it considerably more
convenient to use applications like conference calls and
answering machines in networks. Further advantages
include global availability at a single telephone number,
and the development of new standards for security and
voice quality.
File transferAll kinds of data transmission in the Internet use the Inter-
net Protocol (IP). IP is packet-oriented. This means that
the data are broken down into data packets for transmission and IP takes care of the transport of the individual data packets through the Internet. Language is also transmitted in the Internet in this manner.
In opposition to this, fixed-line telephony transmits data
in a line-oriented manner. In this case data are transmitted in a coherent data stream.
4.1Telephony Scenarios
If you have configured both a fixed-line number and an Internet telephone number in FRITZ!Box, you can make calls
in all directions:
from the fixed-line network into the fixed-line net-
work
from the Internet into the fixed-line network
from the Internet into the Internet
and receive calls from all directions as well.
FRITZ!Box Fon WLAN 711396
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Bandwidth Management
4.2Bandwidth Management
The FRITZ!Box is equipped with integrated bandwidth
management. This function ensures that the speech quality during telephone calls over the Internet is not reduced
by surfing activity. To do this, the FRITZ!Box adjusts all uploads and downloads to the currently available bandwidth. Because the FRITZ!Box also places a higher priority
on Internet telephony connections over Internet data connections, unwelcome interference is largely avoided. Just
as for any other analog call, once Internet telephony transmission capacity has been reached, remote partners receive a busy signal.
FRITZ!Box Fon WLAN 711397
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More Functions
5More Functions
This chapter introduces additional useful functions and
features of the FRITZ!Box.
5.1Night Service
In the FRITZ!Box you can set up Night Service for WLAN
and for the telephones connected to the FRITZ!Box.
Configure Night Service in the “Settings” area, using the
menu command “Advanced Settings / System / Night Service”.
First define the period of time for which the Night Service
of the FRITZ!Box should be active. For instance, from
10:00 p.m. to 6:00 a.m.
The function must be enabled after you specify the settings.
“Switch off wireless network (WLAN)”
When this setting is selected, WLAN is switched off
during the Night Service period. This saves electricity. The wireless network can be switched back on at
any time manually by pressing the WLAN button.
Enable Do Not Disturb setting
When this setting is selected, the telephones connected with the FRITZ!Box will not ring.
If you connected a fax machine to the FRITZ!Box, this
device is disabled during Night Service.
If you connected an answering machine to the
FRITZ!Box, this device is not active during Night Service.
Individual settings can be made for different devices;
for instance, different times for the Do Not Disturb
setting can be set for individual telephones. Or, you
can except individual devices entirely from the Do
Not Disturb setting. The individual settings can be
configured in the “Settings” area, in the “Advanced
Settings / Telephony / Telephony Devices” menu.
FRITZ!Box Fon WLAN 711398
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Alarm
5.2Alarm
The FRITZ!Box offers you the option of using connected
telephones as alarm clocks.
Configure the alarm function in the “Settings” area, using
the menu command “Advanced Settings / Telephony /
Alarm”.
Enable the alarm function, enter the time and (if relevant)
the day on which the alarm is to ring, and then select
which telephone should ring at the specified time. As a final step, click the “Apply” button to save your settings in
the FRITZ!Box.
FRITZ!Box Fon WLAN 711399
Page 100
Customer Service Guide
6Customer Service Guide
Help on All Important Service Topics
AVM is there to help should any questions or problems arise. Here you
will find the important information you need, in the form of manuals,
updates and support.
Microsoft UpdatesIn many cases problems which arise during operation can
be resolved by installing the current Microsoft Service
Pack or other Microsoft updates.
The current service packs and updates can be obtained
free of charge from Microsoft at the address:
www.microsoft.de
6.1Documentation
To take advantage of all commands and features of your
FRITZ!Box Fon WLAN 7113, consult the following documentation:
HelpIn the FRITZ!Box user interface you can open the detailed
Help by clicking the “Help” buttons.
ReadmeThe Readme file contains current information which was
not yet available at the time the manual was completed.
The Readme file is included on the FRITZ!Box CD.
ManualThe manual of the FRITZ!Box Fon WLAN 7113 is included
in PDF format in the “Info” folder on the FRITZ!Box CD.
The current Adobe Acrobat Reader for reading PDF
documents can be downloaded from the Internet free of
charge at www.adobe.com
FRITZ!Box Fon WLAN 7113100
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