Page 1
Installation,
Configuration
and Operation
FRITZ!Box
Fon 5113
Page 2
Legal Notice
Legal Notice
FRITZ!Box Fon 5113
This documentation and the software it describes are protected by copyright. AVM grants the nonexclusive right to use the software, which is supplied exclusively in what is known as object code
format. The licensee may create only one copy of the software, which may be used exclusively for
backup use.
AVM reserves all rights that are not expressly granted to the licensee. Without previous approval
in writing, and except for in cases permitted by law, it is particularly prohibited to
copy, propagate or in any other manner make this documentation or this software publicly ac-
cessible, or
process, disassemble, reverse engineer, translate, decompile or in any other manner open
the software and subsequently copy, propagate or make the software publicly accessible in
any other manner.
Please consult the “License.txt” file on the product CD included in the package for specifics about
the licensing conditions.
This documentation and software have been produced with all due care and checked for correctness in accordance with the best available technology. AVM GmbH disclaims all liability and warranties, whether express or implied, relating to the AVM product’s quality, performance or suitability for any given purpose which deviates from the performance specifications contained in the
product description. The licensee bears all risk in regard to hazards and impairments of quality
which may arise in connection with the use of this product.
AVM will not be liable for damages arising directly or indirectly from the use of the manual or the
software, nor for incidental or consequential damages, except in case of intent or gross negligence. AVM expressly disclaims all liability for the loss of or damage to hardware or software or
data as a result of direct or indirect errors or destruction and for any costs (including connection
charges) related to the documentation and the software and due to incorrect installations not performed by AVM itself.
The information in this documentation and the software are subject to change without notice for
the purpose of technical improvement.
We offer a manufacturer’s warranty for this original product. The conditions of this warranty are
contained in the “Warranty.pdf” file in the “Info” folder on the product CD included with delivery.
© AVM GmbH 2009. All rights reserved. Documentation release 09/2009
AVM Audiovisuelles Marketing
und Computersysteme GmbH
Alt-Moabit 95
D 10559 Berlin
AVM in the Internet: www.avm.de/en
Unless otherwise indicated, all trademarks mentioned are legally protected trademarks owned by
AVM, especially product names and logos. Microsoft, Windows and the Windows logo are trademarks owned by Microsoft Corporation in the USA and/or other countries. Bluetooth is a trademark of Bluetooth SIG, Inc. licensed to AVM GmbH. All other product and company names are
trademarks of their respective owners.
AVM Computersysteme
Vertriebs GmbH
Alt-Moabit 95
D 10559 Berlin
FRITZ!Box Fon 5113 2
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Contents
Contents
I CONNECTING AND OPERATION . . . . . . . . . . . . . . . . . . . . . . 7
1 Security and Handling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2 FRITZ!Box Fon 5113. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.1 Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.2 Operation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3 Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3.1 Launching Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3.2 Connecting to Electrical Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3.3 Connecting the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3.4 Connecting Computers to the LAN Port . . . . . . . . . . . . . . . . . . . . . . . . 16
3.5 Connecting to the DSL Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.6 Connecting with the Analog Telephone Line. . . . . . . . . . . . . . . . . . . . 20
3.7 Connecting a Telephone, Fax, or Answering Machine . . . . . . . . . . . . 21
4 Opening the User Interface. . . . . . . . . . . . . . . . . . . . . . . . 22
4.1 Password Protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
4.2 Saving Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
5 Internet Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
5.1 Configuring the Internet Connection Using the Wizard . . . . . . . . . . . 24
5.2 Configuring the Internet Connection Manually. . . . . . . . . . . . . . . . . . 24
6 Telephone Connections . . . . . . . . . . . . . . . . . . . . . . . . . . 26
6.1 Entering your Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
6.2 Setting Up Telephony Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
6.3 Telephony Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
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Contents
7 Configuration and Operation on the Telephone . . . . . . . 31
7.1 Instructions for Operation at the Telephone. . . . . . . . . . . . . . . . . . . . 32
7.2 Audible Signals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
7.3 Configuring Using the Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
7.4 Operation at the Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
8 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
8.1 Errors Opening the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
8.2 Obtaining an IP Address Automatically. . . . . . . . . . . . . . . . . . . . . . . . 57
9 Uninstalling the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . 62
II PRODUCT DETAILS AND USEFUL INFORMATION . . . . . . . . 63
1 Product Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
1.1 Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
1.2 LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
1.3 Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
1.4 Declaration of CE Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
1.5 Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
2 More about Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
2.1 Network Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
2.2 IP Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
2.3 UPnP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
2.4 IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
2.5 DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
2.6 Subnetwork. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
2.7 Changing the Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
3 More about Internet Telephony . . . . . . . . . . . . . . . . . . . . 76
3.1 Telephony Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
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Contents
4 Customer Service Guide . . . . . . . . . . . . . . . . . . . . . . . . . . 77
4.1 Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
4.2 Information in the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
4.3 Updates and Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
4.4 Support from the Service Team . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
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Symbols and Highlighting
Symbols and Highlighting
The following sections present explanations about the symbols and
highlighting used in this manual.
This symbol indicates useful hints to assist you in working with the FRITZ!Box.
This symbol indicates important instructions that must be
observed to avoid malfunctions.
The table below explains the highlighting used in this
manual.
Highlighting Function Examples
Quotation marks Keys
Buttons
Settings pages
Menus
Commands
File paths
File names
Underlined text Text input fritz.box
F1 key
“Help”
“Advanced”
“Edit/Paste”
“Copy”
“C:/My Documents”
“Documentation”
Pointed brackets Joker <MSN>
Bold Emphasis Do not click the but-
FRITZ!Box Fon 5113 6
ton...
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Security and Handling
I CONNECTING AND OPERATION
1 Security and Handling
What to watch out for
Safety Instructions When working with the FRITZ!Box Fon 5113, observe the
following security instructions in order to protect yourself
and the FRITZ!Box from harm.
Do not install the FRITZ!Box during an electrical
storm.
Disconnect FRITZ!Box from the power supply during
electrical storms.
Never let liquids get inside the FRITZ!Box. Otherwise,
electric shocks or short circuits may result.
The FRITZ!Box is intended for indoor use only.
Do not open the FRITZ!Box housing. The device con-
tains hazardous components and should only be
opened by authorized repair technicians.
Handling the
FRITZ!Box
You can either place FRITZ!Box on a horizontal surface or
mount it on a wall. Please note the following:
Place or hang the FRITZ!Box in a dry location that is
free of dust and protected from direct sunlight.
Do not place FRITZ!Box on excessively heat-sensitive
surfaces, as the base of the device can heat up during normal operation.
Make sure that the ventilation slits are unobstructed.
For this reason the FRITZ!Box should not be placed on
a carpet or on upholstered furniture. The ventilation
slits provide for air cooling of the FRITZ!Box.
When connecting FRITZ!Box to your computer using
the network, remember to take the length of the cable into account.
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Security and Handling
If you would like to establish wireless connections
between FRITZ!Box and the computer, position the
device at a central location.
Make sure to keep sufficient distance from potential
sources of interference like microwave devices or
electric devices with large metal housings.
For detailed information about the symbols, numerals
and function keys used in the manual, see the section
“Symbols and Highlighting” from page 6 and “Instructions for Operation at the Telephone” from page 32.
FRITZ!Box Fon 5113 8
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FRITZ!Box Fon 5113
FON 1 FON 2
FON 1 FON 2
FRITZ!Box Fon 5113
Analog phoneFax
Computer, game console,
network
Fon 1
Fon 2
ADSL connection
with analog telephone line
(Annex A)
2 FRITZ!Box Fon 5113
An Overview
The FRITZ!Box connects your computers directly with your DSL line.
Each connected computer can establish an Internet connection over the
FRITZ!Box.
The FRITZ!Box is a Private Branch Exchange (PBX) for making telephone
calls via the Internet and the fixed-line network.
The FRITZ!Box connects your analog telephone and your computer with
the Internet. The FRITZ!Box can be connected directly via the DSL line or
using an already existing Internet connection. With the analog telephone you can make telephone calls via the Internet and the analog
fixed-line network. The Internet connection is available for all connected computers.
FRITZ!Box Fon 5113 9
Possibilities for connecting FRITZ!Box
PBX Two analog telephones, fax machines and answering ma-
chines can be connected to FRITZ!Box.
Connecting
Computers
A computer can be connected directly to the FRITZ!Box
using the LAN port.
You can also connect a network hub or switch to the LAN
port so that even more computers can be connected to
your FRITZ!Box.
Local Network All of the computers connected with the FRITZ!Box consti-
tute a network and can share access to any files released
for file sharing.
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FRITZ!Box Fon 5113
Internet All of the computers connected to the FRITZ!Box can ac-
cess the Internet.
The FRITZ!Box works as a DSL router, making the Internet
connection available to all connected computers. All connected computers can then use the Internet connection at
the same time.
Firewall The FRITZ!Box is equipped with an integrated firewall. The
integrated firewall protects your network from attacks
from the Internet as long as the FRITZ!Box is operated as a
router.
Network Devices Other network devices can also be connected to the net-
work ports of the FRITZ!Box, for instance game consoles.
Operating Systems
Supported
The FRITZ!Box can be connected to computers with Windows operating systems, the Linux operating system or
Apple computers with the Mac OS X operating system.
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Package Contents
2.1 Package Contents
The following is included in the FRITZ!Box Fon 5113 package:
FRITZ!Box Fon 5113
one power supply unit with a cable for connection to
one DSL/telephone cable for connecting the
one network cable for connection to a computer or a
one FRITZ!Box CD with
one quick guide
the power mains
FRITZ!Box to your DSL line
network
– installation Help
– documentation for all enclosed AVM products
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Operation Requirements
2.2 Operation Requirements
In order to operate the FRITZ!Box, you must have the following:
a Web browser that supports Java script (for instance,
Internet Explorer version 6.0 or higher, or Firefox
version 1.5 or higher)
DSL line, ITU G.992.1 standard, ITU G.992.3 stan-
dard, ITU G.992.5 standard
for connection via network cable:
computer with a network port (network adapter standard Ethernet 10/100 Base-T)
for fixed-line telephony:
one analog telephone line
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Connection
3Connection
Connecting FRITZ!Box
This chapter contains instructions on the following topics:
launching FRITZ!Box operation
connecting FRITZ!Box to electrical power
connecting one or several computers to the FRITZ!Box
connecting FRITZ!Box to DSL
connecting FRITZ!Box to the analog telephone line
connecting analog terminal devices to the FRITZ!Box
Please see the instructions about setting up the
FRITZ!Box in section “Security and Handling” on page 7.
3.1 Launching Operation
We recommend using the Installation Help on the
FRITZ!Box CD when launching operation of the FRITZ!Box
for the first time.
Using the Installation Help on the CD
On computers with Windows operating systems you can
use the Installation Help on the FRITZ!Box CD. The Installation Help presents instructions on the screen, guiding you
through the steps required to launch operation of the
FRITZ!Box.
1. Insert the FRITZ!Box CD in the CD-ROM drive of your
computer.
The Installation Help starts automatically.
2. Follow the instructions in the Installation Help to pre-
pare the FRITZ!Box for operation.
At the conclusion of the Installation Help, you will be routed directly to the FRITZ!Box user interface.
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Launching Operation without the Installation Help CD
Launching Operation without the Installation Help CD
If you do not want to use the Installation Help on the
FRITZ!Box CD, then work through the instructions below in
the recommended order:
1. Mounting FRITZ!Box; see the section “Security and
Handling” from page 7.
2. Connecting FRITZ!Box to the power supply; see the
section “Connecting to Electrical Power” on page 15.
3. Connecting FRITZ!Box to the computer(s); see the
section “Connecting the Computer” on page 15.
4. Connecting FRITZ!Box to DSL; see section “Connect-
ing to the DSL Line” from page 18.
5. If you would like to use the FRITZ!Box to make calls
over your analog telephone line, please read section
“Connecting with the Analog Telephone Line” on
page 20.
6. If you want to make telephone calls and fax using the
FRITZ!Box over the Internet and/or the fixed-line network, connect your analog equipment to the
FRITZ!Box: See the section “Connecting a Telephone,
Fax, or Answering Machine” on page 21.
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Connecting to Electrical Power
3.2 Connecting to Electrical Power
Connecting to the power supply
Connecting Set aside the power supply unit out of the FRITZ!Box pack-
age.
1. Connect the power supply unit to the socket on the “
labeled ”PowerFRITZ!Box.
2. Plug the other end into an AC power outlet.
The green “Power” LED will light up after a few seconds.
3.3 Connecting the Computer
If you would like to surf the web using the FRITZ!Box or to
open the FRITZ!Box user interface, then you must connect
a computer with the FRITZ!Box.
Connection Szenarios Note the following when connecting computers to the
FRITZ!Box:
A computer can be connected to FRITZ!Box’s LAN port
directly, or using a USB hub/switch.
The way a computer is connected to the FRITZ!Box is
the same regardless of the operating system on the
computer.
All of the computers connected with the FRITZ!Box
constitute a network.
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Connecting Computers to the LAN Port
3.4 Connecting Computers to the LAN Port
If you would like to connect a computer to the LAN port of
the FRITZ!Box, make sure the computer is equipped with a
LAN port (network adapter). A LAN port is usually designated by the icon at left or labeled “LAN”.
Connecting a computer to a LAN port on the FRITZ!Box
Connecting Set aside the network cable (yellow) from the FRITZ!Box
package.
1. Switch on your computer.
2. If you work with a Linux operating system, use YaST
to configure your network card with the setting
“DHCP”, if this setting is not already configured.
Insert one end of the LAN cable to the computer’s
network adapter.
3. Connect the other end of the network cable to one of
the sockets on the FRITZ!Box labeled “LAN 1”.
Now the FRITZ!Box and computer are connected to each
other.
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Connecting a Network Hub or Switch
Connecting a Network Hub or Switch
You can connect a network hub or switch to the LAN port if
you would like to connect multiple computers to the
FRITZ!Box via LAN.
Connecting FRITZ!Box to a network hub
Connecting Set aside the network cable (yellow) from the FRITZ!Box
package.
1. Connect one end of the LAN cable to the uplink port
of the network hub or switch.
2. Connect the other end of the cable to the socket on
the FRITZ!Box labeled LAN.
The FRITZ!Box and network hub are now connected with
each other.
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Connecting to the DSL Line
3.5 Connecting to the DSL Line
Depending on whether you have a DSL line and a telephone line, or a DSL line without a telephone line, the
FRITZ!Box is connected to DSL with two different cables.
Connecting to the Telephone Line
FRITZ!Box on the DSL line: Connecting to the telephone socket
Connecting If you have a DSL line without a telephone line, connect
the FRITZ!Box to DSL using the DSL cable (gray).
1. Insert one end of the DSL cable into the socket on the
FRITZ!Box labeled “DSL/TEL”.
2. Insert the other end into the appropriate socket on
your telephone socket.
The green “Power” LED stops flashing after a short time
and remains lit to signalize that FRITZ!Box is ready for Internet connections over DSL.
For instructions on how to connect your telephony equipment, read from the section page 21.
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DSL and Telephone Line
Connecting If you have a DSL line and a telephone line, then connect
DSL and Telephone Line
Connecting to the DSL splitter
the FRITZ!Box using the DSL/telephone cable (gray-black).
1. Connect the longer of the two gray ends of the cable
to the port labeled “DSL/TEL”.
2. Then connect the shorter, gray end of the cable to the
appropriate socket on the DSL splitter.
The black branch of the Y-shaped cable is for connection to the telephone line (see page 20).
The green “Power” LED stops flashing after a short time
and remains lit to signalize that FRITZ!Box is ready for Internet connections over DSL.
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Connecting with the Analog Telephone Line
3.6 Connecting with the Analog Telephone Line
Connecting to the analog telephone line via the DSL splitter
Connecting Set aside the Y-shaped cable (gray-black) delivered in the
package. This cable is a combined DSL/telephone cable.
1. Connect the longer gray end of the cable to the sock-
et on the FRITZ!Box labeled “DSL/TEL”.
2. Then insert the black plug into the appropriate jack
of your DSL splitter.
Now the FRITZ!Box and the analog telephone line are connected.
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Connecting a Telephone, Fax, or Answering Machine
3.7 Connecting a Telephone, Fax, or Answering Machine
The FRITZ!Box provides Internet and/or fixed-line telephony for analog terminal devices.
You can connect two analog terminal devices like telephones, fax machine or answering machine to the
FRITZ!Box.
Analog equipment with an RJ11 plug are connected to the
RJ11 sockets “FON 1” and “FON 2”. These two jacks are located on the back panel of the FRITZ!Box.
Connecting an analog telephone to an RJ11 jack
Now your analog device is connected with the FRITZ!Box.
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Opening the User Interface
4 Opening the User Interface
fritz.box
The FRITZ!Box has a user interface that can be used in a
web browser.
The user interface presents information about the
FRITZ!Box product, terminals and connections. This is
where you configure all of the settings for operating the
FRITZ!Box.
The user interface can be opened from any computer connected with the FRITZ!Box. The settings you configure are
saved in the FRITZ!Box.
Starting 1. Start a web browser on your computer.
2. Enter “fritz.box
The “fritz.box” address entry in the address field of an Internet
browser
The FRITZ!Box user interface opens.
If the user interface does not open, please see the instructions in the section “Errors Opening the User Interface” from page 51.
4.1 Password Protection
Use the password protection set up for the user interface
to protect your settings and all information in the
FRITZ!Box from unauthorized access.
Here is how to set up the password protection in the
FRITZ!Box:
1. Open the FRITZ!Box user interface.
2. Select “Advanced Settings / System / FRITZ!Box
Password” in the “Settings” area.
” in the address line of the browser.
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Saving Settings
3. Enable password protection and enter a password.
4. Save your settings by clicking “Apply”.
Be sure to use a password you can remember easily. If you
forget the password, the only way to access the FRITZ!Box
is to restore the factory settings. All settings made during
operation will be overwritten. Then you can open the user
interface again in order to reconfigure your settings or restore the settings you saved during previous operation.
4.2 Saving Settings
The settings you made in the FRITZ!Box can be saved as a
file on your computer. This file contains all user-defined
settings, including the account information for the Internet and telephony connections. This settings file can be
loaded back into your FRITZ!Box at any time.
The FRITZ!Box features a Wizard to accompany you step by
step through the process of saving and restoring your settings.
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Internet Connections
5 Internet Connections
Setting Up the Internet Connection
In order to allow Internet access with the FRITZ!Box, you must first configure the Internet connection in the FRITZ!Box user interface.
See also the Help available in the user interface for assistance in configuring the Internet access.
5.1 Configuring the Internet Connection Using the Wizard
If the FRITZ!Box is connected directly to the DSL line, the
account information from your Internet Service Provider is
required to configure the Internet connection in the
FRITZ!Box.
Use the Wizard to configure the Internet connection:
1. Open the FRITZ!Box user interface.
2. In the “Settings” area, please select the “Wizards”
menu command.
3. Click the Set Up Internet Connection” Wizard and fol-
low the instructions.
Once configuration has been completed, all of the computers connected with the FRITZ!Box can be used to surf
the Internet without any further settings required.
5.2 Configuring the Internet Connection Manually
Changes to the Internet connection settings can be made
in the FRITZ!Box user interface.
Proceed as follows:
1. Open the FRITZ!Box user interface.
2. Select the “Advanced Settings” menu in the “Set-
tings” area.
3. Select “Internet / Account Information”.
4. Select the setting “Use one Internet connection for
all computers (router)” if this setting is not already
configured.
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Configuring the Internet Connection Manually
5. Enter in these fields the Internet account information
you received from your Internet Service Provider.
6. As a final step, click “Apply”.
If the FRITZ!Box is connected to a cable modem, a DSL modem or a router, or integrated into an existing network,
you must also configure your Internet connection as described above. To do so, enable the expert settings in the
“System / Expert Mode” menu.
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Telephone Connections
6 Telephone Connections
Configuring FRITZ!Box for Telephony
Using the FRITZ!Box you can make telephone calls via the Internet and
the fixed-line network.
Once you have connected the FRITZ!Box as described in the chapter
“Connection” from page 13, you can configure the FRITZ!Box for making
telephone calls.
The configuration is performed in two consecutive steps:
entering your phone numbers
configuring the connected telephony terminal devices
In the “Settings” area of the FRITZ!Box user interface
there are various Wizards for the configuration of your
FRITZ!Box. We recommend using these step-by-step instructions.
6.1 Entering your Phone Numbers
The “Enter Outgoing Caller ID” Wizard supports you in performing the following tasks:
entering Internet telephone numbers
entering fixed-line telephone numbers
changing numbers already entered
deleting entered numbers
If you used the Basic Settings Wizard after connecting
your FRITZ!Box and entered numbers then, these numbers
are already entered in your FRITZ!Box. In this case you can
start right away with the configuration of the connected
telephony devices.
Entering New Internet Telephone Numbers
In order to be able to make calls via the Internet with the
FRITZ!Box, you will need an Internet telephone number
from an Internet telephony provider. Enter the Internet
telephone number in the FRITZ!Box.
FRITZ!Box Fon 5113 26
Page 27
Entering Fixed-line Numbers
You can enter multiple Internet numbers in the FRITZ!Box.
The Internet numbers can be from one or from multiple different Internet telephony providers.
Entering Fixed-line Numbers
In order to make calls via the analog fixed-line network with the FRITZ!Box, enter your telephone numbers in the
FRITZ!Box.
6.2 Setting Up Telephony Devices
For the configuration of telephony equipment, the “Configure Telephony Devices” Wizard is available in the
FRITZ!Box.
Telephony Devices Supported
The following telephony devices are supported by the
FRITZ!Box:
telephones
– analog telephones
– analog telephones with an integrated answering
machine
answering machine
If you have connected an analog answering machine
(to the “FON 1” or “FON 2” jack, for instance), configure it as an answering machine.
fax machines
– analog fax machines
– analog fax-telephone combinations
FRITZ!Box Fon 5113 27
Page 28
Settings for Telephony Devices
Settings for Telephony Devices
The following settings for telephony devices can be configured in the “Configure Telephony Devices” Wizard:
Devices Connected to
the FRITZ!Box
telephone
– kind of connection used to connect the telephone
with the FRITZ!Box
– internal name for the telephone
– Number used to conduct outgoing calls: With this
entry you specify whether outgoing calls should
be conducted via the Internet or the fixed-line network.
– Call acceptance: Specify here whether the tele-
phone should react to all calls or only to calls for
certain telephone numbers.
fax machine
– kind of connection used to connect the fax machi-
ne with the FRITZ!Box
– internal name for the fax machine
– Number used to send faxes: This entry defines
whether outgoing faxes are sent via the Internet
or the fixed-line network.
– Call acceptance: Here you define the numbers to
which the fax machine should react.
answering machine
– kind of connection used to connect the answering
machine with the FRITZ!Box.
– internal name for the answering machine
– Call acceptance: Enter here whether the answer-
ing machine should react to all calls or only to
calls for certain numbers.
FRITZ!Box Fon 5113 28
Page 29
Telephony Functions
6.3 Telephony Functions
More functions and settings options for telephony are
available in the “Settings / Advanced Settings” area, in
the “Telephony” menu.
Call List
The Call List displays outgoing calls, incoming calls, as
well as incoming calls in absence.
If the number of a caller or someone called is entered in
the Telephone Book, the Call List will display the name
from the Telephone Book.
The Call List can be saved as a file.
Menu The Call List is found in the “Settings / Advanced Set-
tings” area, in the “Telephony / Calls” section.
Blocking Calls
The telephone number block of the FRITZ!Box offers you
the following options:
blocking of numbers and number ranges for outgoing
calls
From the FRITZ!Box no outgoing calls to a blocked
number range are possible. In this manner you can
block connections to certain mobile networks, for instance.
blocking telephone numbers for incoming calls
For incoming calls you can block certain numbers to
avoid receiving calls from unwanted callers.
Menu The command for blocking calls is located in the “Settings
/ Advanced Settings” area, in the “Telephony / Calls”
menu.
Telephone Book
A telephone book is at your disposal in the FRITZ!Box.
Menu The “Telephone Book” is found in the “Settings / Advan-
ced Settings” area, in the “Telephony” menu.
FRITZ!Box Fon 5113 29
Page 30
Alarm
Alarm
With the alarm function you can use the telephones connected to the FRITZ!Box as alarm clocks.
You can specify several different times for the alarm
to go off.
An individual telephone can be selected for the alarm
function.
Menu The “Alarm” function is located in the “Settings / Advan-
ced Settings” area, in the “Telephony” menu.
Dialing Rules
Dialing rules specify when calls are conducted on the
fixed-line network, and when they take place over the Internet.
All connections to number ranges for which a dialing rule
has been defined are established using the specified connection type.
Menu The “Dialing Rules” menu is located in the “Settings / Ad-
vanced Settings / Telephony” area.
FRITZ!Box Fon 5113 30
Page 31
Configuration and Operation on the Telephone
7 Configuration and Operation on the Telephone
FRITZ!Box Keypad Sequences
Many of the FRITZ!Box functions and features can be configured and used over a telephone connected to a
FRITZ!Box extension. Only tone-dialing (dual-tone multifrequency = DTMF) telephones can be used in configuration and operation. Pulse dialing telephones are not suitable.
The telephone network features can be used only if they
are supported by your telephone network carrier and enabled on your telephone line.
Acknowledgment
Ton e
Entries input on the telephone are confirmed with acknowledgement tones (see also “Audible Signals” on
page 33):
Entries made correctly are confirmed with a positive
acknowledgement tone (a single tone of one second
in length).
If the entry was not successful, because of an incor-
rect key sequence, for instance, you hear a negative
acknowledgment tone (an intermittent tone broken
into intervals of about 0.25 seconds).
FRITZ!Box Fon 5113 31
Page 32
Instructions for Operation at the Telephone
7.1 Instructions for Operation at the Telephone
The table explains the symbols used in this chapter:
M Dial a number
N Pick up the handset
O Hang up the handset
P Tal k
D Three-party conference call
Q Wait for the acknowledgement tone
K You hear the ring tone
<Ext.> Enter an extension number (Ext.).
In the place of the abbreviation <Ext.> used
here, enter the number 1, 2 or a higher
number, corresponding to the extension
you would like to configure.
<MSN> Enter an ISDN number (MSN).
In place of the abbreviation <MSN> used
here, enter the complete MSN desired, without any dialing prefix.
<DNo> Enter an external telephone number (desti-
nation number).
In the place of the abbreviation <DNo>, enter the complete number of the external
line.
<DNo./Ext.> Enter the external telephone number (des-
tination number) or extension number
(Ext.) to which your calls are to be diverted.
FRITZ!Box Fon 5113 32
Page 33
Audible Signals
Audible Signals
Time in seconds
Ring
Busy signal
Internal d ial tone
External dial tone
Positive c onfirmation
Neg. acknowledgment
Call waiting
Calls
External call
Internal c all
Call back
012
3
4
56
Internet telephony
Registration error
Fixed-line substitute
7.2 Audible Signals
The following diagram illustrates the duration and intervals of the various audio signals and ring tones of the telephones connected to the FRITZ!Box Fon 5113.
7.3 Configuring Using the Telephone
FRITZ!Box Fon 5113 33
Audio signals and ring tones of the connected telephones
Saving New Settings
In this section, saving refers to all current settings made in
the FRITZ!Box. It is not necessary to save the configuration
immediately after every change. You may first configure all
of your settings as desired, and then save them permanently.
Permanent saving cannot be reversed. However, you can
change the settings by using new commands or restore
the FRITZ!Box to its factory settings.
Page 34
Restoring Factory Settings
Saving Permanently
N Pick up the handset.
r91ss Save all settings permanently by dialing the
O Hang up the handset.
Restoring Factory Settings
The FRITZ!Box can be reset to its condition upon delivery
by restoring factory settings.
All settings you made in the FRITZ!Box—including the configured Internet connection—are deleted when the factory
settings are restored.
Restoring Factory Settings
r991s159
01590s
After restoring factory settings, the FRITZ!Box is restarted.
sequence shown at left.
resets the FRITZ!Box to its condition upon
delivery
Do Not Disturb
You can enable a Do Not Disturb function for any telephone connected to FRITZ!Box in the user interface. When
Do Not Disturb is enabled, the telephone will not ring. In
configuring this function you can choose between enabling the function immediately and selecting a specific
time period.
Immediately When Do Not Disturb is enabled immediately, no incoming
calls will be signaled at the specified extension. The Do
Not Disturb setting will remain enabled until it is disabled.
Enabling Do Not Disturb Effective Immediately
r81<Ext.>s0s immediately enables Do Not Disturb for
Period Alternatively, you can enter a Do Not Disturb period during
which the telephone will not ring. At the extension for
which a Do Not Disturb period is to be configured, define
FRITZ!Box Fon 5113 34
the extension entered as <Ext>
Page 35
Alarm
the period during which the phone should not ring and
save your entries. Then enable Do Not Disturb. Do Not Disturb then automatically will be switched on daily at the
time entered in the “Start” field and switched off again at
the time defined in the “End” field.
Example: Do Not Disturb should be configured from
20:00 p.m. until 07:00 a.m. daily. Enter the value “2000”
for <Start> and “0700” for <End>.
Enabling Do Not Disturb for a Prescribed Period
r80<Ext.>s
<Start>s<End>s
r91ss saves the settings
r81<Ext.>s6s enables Do Not Disturb for the defined
Disabling Both kinds of Do Not Disturb settings can be disabled by
defines the period for Do Not Disturb at
extension <Ext.>
period
means of a keypad sequence.
Disabling Do Not Disturb
r81<Ext.>s6s disables Do Not Disturb for extension
<Ext.>
Alarm
The telephones connected to the FRITZ!Box can be used
for an alarm call. The alarm can be configured individually
for each connected telephone.
First enter on the telephone the time at which you would
like to be awakened and save this entry. Then enable the
alarm function.
Example: The telephone should ring to wake you at
07:00 a.m. Enter the value “0700” as the <Time> and save
this setting.
FRITZ!Box Fon 5113 35
Page 36
Call Waiting
Configuring the Alarm for a Telephone
r881s<Time>s
<Ext.>s
r91ss saves the settings
Enabling/Disabling the Alarm
r881ss enables the alarm function for all ex-
r881r disables the alarm function for all ex-
defines for the extension <Ext.> the
time at which the telephone should
ring
tensions on which a time was set
tensions
Call Waiting
Call waiting can be switched on or off for each extension.
Some older terminal devices connected to extensions may
misinterpret the call waiting signal. This is especially true
of fax machines and modems. If communication errors occur, you should disable call waiting for fax and modem extensions.
See section “Waiting Calls” on page 42 for information
about how to accept a call while another connection is active.
When call waiting is enabled, modem and fax connections may be interrupted.
Enabling Call Waiting
N Pick up the handset.
r2 <Ext.> s0s Dial the sequence shown at left.
r91ss Save your settings if desired by dialing the
O Hang up the handset.
FRITZ!Box Fon 5113 36
sequence shown at left.
Page 37
Caller ID Suppression for Outgoing Calls (CLIR)
Disabling Call Waiting
N Pick up the handset.
r2 <Ext.> s1s Dial the sequence shown at left.
r91ss Save your settings if desired by dialing the
sequence shown at left.
O Hang up the handset.
Caller ID Suppression for Outgoing Calls (CLIR)
The CLIR (Calling Line Identification Restriction) function
prevents your telephone number being displayed on the
other party’s phone during outgoing calls.
The CLIR function is disabled in the factory settings. You
have the option of enabling this function permanently and
then disabling it again. CLIR can also be used for individual connections. When CLIR is permanently enabled, this
setting is saved for the extension and always enabled for
outgoing connections.
If you would like to conduct only certain calls with the Caller ID suppressed, prefix the number dialed with a keypad
sequence. This enables CLIR only for the current connection.
Enabling CLIR Permanently
N Pick up the handset.
r51<Ext.>s1s Dial the sequence shown at left.
r91ss Save your settings if desired by dial-
O Hang up the handset.
Disabling CLIR Permanently
N Pick up the handset.
r51<Ext.>s0s Dial the sequence shown at left.
r91ss Save your settings if desired by dial-
O Hang up the handset.
FRITZ!Box Fon 5113 37
ing the sequence shown at left.
ing the sequence shown at left.
Page 38
Displaying Incoming Caller ID (CLIP)
CLIR on a Case-by-Case Basis
N Pick up the handset.
s31r Dial the sequence shown at left. Now
M Dial the number you want to call.
Displaying Incoming Caller ID (CLIP)
The CLIP (Calling Line Identification Presentation) function
makes the number of callers—external and internal—visible on your telephone display.
This feature is only effective if your telephone supports
CLIP.
The CLIP function is enabled in the factory settings. This
function can be permanently disabled and enabled again.
Enabling Display of Incoming Caller ID (CLIP)
N Pick up the handset.
r50<Ext.>s1s Dial the sequence shown at left.
r91ss Save your settings if desired by dialing
O Hang up the handset.
you hear the external dial tone.
the sequence shown at left.
Disableing Display of Incoming Caller ID (CLIP)
N Pick up the handset.
r50<Ext.>s0s Dial the sequence shown at left.
r91ss Save your settings if desired by dialing
O Hang up the handset.
FRITZ!Box Fon 5113 38
the sequence shown at left.
Page 39
Disabling Automatic Outside Dialing
Disabling Automatic Outside Dialing
The FRITZ!Box offers the possibility of disabling automatic
outside dialing. This means that you will hear an internal
dialing tone when you lift the handset at the corresponding extension. This makes sense at any extension which
is used to make many internal calls, for instance, between
the extensions of the FRITZ!Box. When automatic outside
dialing is disabled, for an external call the 0 must be dialed before the telephone number.
Disabling Automatic Outside Dialing
N Pick up the handset.
r1<Ext.>s0s Dial the sequence shown at left.
r91ss Save your settings if desired by dialing
O Hang up the handset.
Enabling Automatic Outside Dialing
N Pick up the handset.
r1<Ext.>s1s Dial the sequence shown at left.
r91ss Save your settings if desired by dialing
O Hang up the handset.
the sequence shown at left.
the sequence shown at left.
Call Rejection on Busy (Busy on Busy)
Calls for an extension can be rejected using the “Busy on
Busy” feature. This means that the user hears a busy signal whenever the extension is busy.
Enabling Busy on Busy
N Pick up the handset.
r52<Ext.>s1s Dial the sequence shown at left.
r91ss Save your settings if desired by dialing
O Hang up the handset.
FRITZ!Box Fon 5113 39
the sequence shown at left.
Page 40
Operation at the Telephone
Disabling Busy on Busy
N Pick up the handset.
r52<Ext.>s0s Dial the sequence shown at left.
r91ss Save your settings if desired by dialing
O Hang up the handset.
7.4 Operation at the Telephone
This section describes how you can use the FRITZ!Box features via your telephone keypad.
Shortening the Dialing Procedure
The FRITZ!Box automatically recognizes when a number
has been entered, but not until a few seconds after the final digits are entered.
You have the possibility of shortening the dialing procedure by closing your entry with the r key.
Shortening the Dialing Procedure
<Number> r indicates that a number has been dialed
the sequence shown at left.
to shorten the dialing procedure
Define the Outgoing Number and the Type of Connection
For outgoing connections you can specify the kind of connection to be used for the next dialing procedure. For this
entry you can use settings already made, or circumvent
the settings currently configured. In this case the dialing
rules are suspended for the given dialing procedure.
By entering precisely which Internet telephony account
should be used it is possible to have the dialing procedure conducted via a certain Internet telephone number,
even though this number was never previously configured
for the extension used.
FRITZ!Box Fon 5113 40
Page 41
Making Internal Calls
Selecting the Outgoing Number and the Type of Connection
s111r
<Phone number>
s12r
<Phone number>
s12<P>r establishes an Internet telephony connec-
dials up this connection using the fixed line
establishes a connection for this dialing procedure using the first Internet telephone
number
tion via the specified Internet telephone
number. For <P> enter the position of the Internet telephone number in the List of Internet Telephone Numbers.
Making Internal Calls
All calls conducted between telephones connected to the
FRITZ!Box are internal telephone calls. These calls are free
of charge.
Dialing Internal Calls with Automatic Outside Dialing
N Pick up the handset. You can hear the exter-
nal dial tone immediately, since the extension is set for automatic outside dialing.
ss<Ext.> If you would like to make an internal call to
one of the extensions, dial ss, followed by
the number of the extension, for instance 1
or 2.
Dialing Internal Calls without Automatic Outside Dialing
N Pick up the handset. You hear the internal di-
al tone.
<Ext.> Dial the desired extension number, for in-
stance 1 or 2.
FRITZ!Box Fon 5113 41
Page 42
Picking up a Call from the Answering Machine
Picking up a Call from the Answering Machine
Use this function to pick up incoming calls on your telephone that already have been taken by the answering machine.
Picking up a Call
N Pick up the handset.
s09 Dial the sequence shown at left.
P The call is now connected to your extension. You
are now connected to the caller.
Waiting Calls
When the “Call Waiting” feature is enabled and you are
conducting a call, you will be notified as soon as an external call arrives on your your line. This call will be signaled
by an acoustic signal in the handset. You can accept the
connection with the new caller within 30 seconds. If you
ignore the signal, the waiting call is rejected after 30 seconds.
For instructions on how to turn the Call Waiting function
on and off, see the section “Call Waiting” on page 36.
Accepting or Reject Waiting Calls
R2 To accept a waiting call, dial the sequence
shown at left. Your original call is now on hold.
R1 To return to your original connection, dial the se-
quence shown at left.
You can also accept the waiting call by hanging
up your existing connection, i.e., by hanging up
the handset. In this case the phone rings as soon
as you have hung up. Pick up the handset again
to accept the waiting call.
R0 To reject a waiting call, dial the sequence shown
at left.
FRITZ!Box Fon 5113 42
Page 43
Alternating Between Calls
Alternating Between Calls
Whenever you have one active connection and one caller
on hold, you can switch from one call to the other as often
as you want using the Hold button.
Alternating between Calls
Call 1
P
R Press the Hold button. Caller 1 is now on hold.
M To establish a second call, simply dial ss plus
Call 2
P
R2 To switch back from Caller 2 to Caller 1, dial the
Call 1
P
R2 To switch back again from Caller 2 to Caller 1, di-
You are talking to Caller 1.
the desired extension number for an internal
call, or the desired external number.
If the call is answered, you can consult on this
line. The original caller is still on hold.
sequence shown at left.
Caller 1 is now active again and Caller 2 is on
hold.
al the same sequence. In this way you can alternate between the two connections.
Ending Hold
O The caller on hold hangs up. You can continue
talking on the active connection.
R1 You end the active connection by dialing the se-
quence shown at left. The call that was on hold
is now active again, and there is no call left on
hold.
O
K
Call
P
FRITZ!Box Fon 5113 43
You can also return to the call on hold by hanging up the handset: this ends the currently active connection. In this case the phone rings as
soon as you hang up. Pick up the handset again
to return to the last call that was on hold.
Page 44
Three-Party Conference Call
Three-Party Conference Call
FRITZ!Box allows you to hold telephone conferences with
two other people at once. Two external and one internal
party, or two internal and one external party can conduct a
conference call with each other.
Conducting a Three-Party Conference Call
N Pick up the handset.
M Dial the external number of the first party. Talk.
R Press the Hold button.
M To establish a second call, simply dial ss plus
R3 Dial the sequence shown at left to begin a three-
D Now all three participants can confer together. If
O You can end the three-party call by hanging up
R2 You can also switch from the three-party call
the desired extension number for an internal
call, or the desired external number.
You can now conduct a second conversation
while your first call is on hold.
party conference call.
either of the other two parties hangs up, your
connection with the remaining participant remains active.
the handset.
back to the original two-party connection. Dial
the sequence shown at left. This ends the threeparty conference. The connection that was active
last before you initiated the three-party conference is now active again. The other call is on
hold. You can alternate between the two connections by dialing the same sequence again.
FRITZ!Box Fon 5113 44
Page 45
Consultation / Hold
Consultation / Hold
The Consultation/Hold feature allows you to place an existing call on hold. You then may consult with someone
else at your workplace or dial a second call. The party on
hold does not hear the second conversation. Once you
have finished the consultation, you can return to the original connection.
Consultation / Hold
Call 1
P
R Press the Hold button. Caller 1 is now on
M To establish a second call, simply dial
Call 2
P
R If the number you dialed is busy or the call
R1 To switch back to Caller 1 after talking on
You are talking to Caller 1.
hold and you can consult someone else.
ss plus the desired extension number
for an internal call, or the desired external
number.
If the call is answered, you can consult on
this line. The original caller is still on hold.
is not answered, press the Hold button
again to return to Caller 1.
the second connection, dial the sequence
shown at left. Call 1 is now active again.
If you return to Caller 1 by pressing the Hold button, the
connection to Caller 2 is not cleared down until Caller 2
hangs up.
Ending Consultation
Call 1
P
O Hang up the handset to end the connection.
FRITZ!Box Fon 5113 45
You can also return to Calller 1 by hanging up
the handset: this ends the connection to
Caller 2. In this case, your phone rings as
soon as you hang up. Pick up the handset to
return to Caller 1 again.
Page 46
Transferring Calls
Transferring Calls
The “Call Transfer” function allows you to transfer a connection from one of FRITZ!Box’s extension to another.
Transferring Calls
Call 1
P
R Press the Hold button. Caller 1 is now on
ss<Ext.> To establish a connection to Caller 2, dial the
Call 2
P
O To transfer the Caller 1 to Caller 2, simply
You are talking to Caller 1.
hold.
star key twice and then her or his extension
number.
You can now talk with Caller 2.
hang up the handset.
FRITZ!Box Fon 5113 46
Page 47
Explicit Call Transfer (ECT)
Explicit Call Transfer (ECT)
Use the “Explicit Call Transfer” function to connect two external parties with each other while one connection is active and the other is on hold. Then you can end your own
connection while the other two parties continue their conversation.
Explicit Transfer of One Active and One Held Connection
N Pick up the handset.
M Dial the external number of the first party. Talk.
R Press the Hold button.
M Dial the number for your second external call. You
R4 Dial the sequence shown at left. The connection on
O Hang up the handset.
can now conduct a second conversation while your
first call is on hold.
To clear your connection while allowing the external
parties to continue the call, connect the parties with
each other.
hold and the active connection are connected with
each other. The external parties continue the call
while you clear the connection.
FRITZ!Box Fon 5113 47
Page 48
Room Monitoring (Baby Monitor)
Explicit Call Transfer from a Three-party Conference Call
N Pick up the handset.
M Dial the external number of the first party. Talk.
R Press the Hold button.
M Dial the number for your second external call. You
R3 Dial the sequence shown at left to begin a three-par-
D Now all three participants can confer together. If eit-
R2 You can also switch from the three-party call back to
R4 Dial the sequence shown at left. The connection on
O Hang up the handset.
can now conduct a second conversation while your
first call is on hold.
ty conference call.
her of the other two parties hangs up, your connection with the remaining participant remains active.
To clear your connections while allowing the external parties to continue the call, connect the parties
with each other.
the original two-party connection. Dial the sequence
shown at left. This ends the three-party conference.
The connection that was active last before you initiated the three-party conference is now active again.
The second external call is on hold. You can alternate between the two connections by dialing the
same sequence again.
hold and the active connection are connected with
each other. The external parties continue the call
while you clear the connection.
Room Monitoring (Baby Monitor)
The following key combination enables the function for
monitoring the sound level in a room. First enter the volume level (a value between 1 and 8). Enter a telephone
number. Do not hang up the handset! When the volume in
the room reaches the specified level, the number you entered will be dialed. When the telephone rings and you
pick up the handset, you will be connected with the telephone on which you enabled the room monitoring function.
FRITZ!Box Fon 5113 48
Page 49
Room Monitoring (Baby Monitor)
When using this feature, it is advisable to activate the
speaker phone function.
Enabling Room Monitoring
N Pick up the handset or activate the speaker
s4
<level>
s
<number>
r
Q Wait for the acknowledgement tone. The ba-
Dial the number of the extension to listen in at an extension with room monitoring activated.
phone function of your telephone.
Dial the sequence shown at left. For <Level>,
enter a number between 1 (the most sensi-
tive sound level) and 8. For <Number>, enter
the number to be called. This may be the
number of another internal extension, a 9
for an internal group call, or any external
number desired.
by monitoring phone function is now enabled.
Do not hang up the handset!
After initiating a room monitoring phone call, the PBX cannot generate a new call until at least one minute has
lapsed.
You can disable the function by simply hanging up the
handset of the telephone at which you enabled it.
FRITZ!Box Fon 5113 49
Page 50
Using Keypad Messages
Using Keypad Messages
The “Keypad” function allows you to control services and
features on the telephone line by entering characters and
strings on the telephone keypad.
These keyboard entries are called keypad messages. Ask
your telephone carrier for the specific keypad messages.
Entering Keypad Sequences on an Extension with Automatic
Outside Dialing
N Pick up the handset.
sr<Seq> Dial the sequence shown at left. Seq stands for
the keypad sequence you received from your
telephone carrier.
Entering Keypad Sequences on an Extension without
Automatic Outside Dialing
N Pick up the handset.
0sr<Seq> Dial the sequence shown at left. Seq stands for
the keypad sequence you received from your
telephone carrier.
FRITZ!Box Fon 5113 50
Page 51
Troubleshooting
8 Troubleshooting
Help for Errors
This chapter provides assistance if you are not able to open the user interface of your FRITZ!Box, if you are having problems with the Internet
connection, or if you want to change the IP settings on your computer.
8.1 Errors Opening the User Interface
If an error message is returned when you open the user interface, this can have various causes. Check the possible
causes and attempt to resolve the error.
Restarting the FRITZ!Box
The user interface cannot be opened or does not react.
Possible Cause
Inconsistencies within the FRITZ!Box.
Remedy
1. Restart the FRITZ!Box.
Remove the power cable from the socket.
2. Wait about five seconds before reconnecting to the
power supply.
3. Try again to open the FRITZ!Box user interface by en-
tering fritz.box
FRITZ!Box Fon 5113 51
in the address field.
Page 52
Checking the Cable Connections
Checking the Cable Connections
The user interface of the FRITZ!Box does not appear in the
window of your web browser.
Possible Cause
The cable connections are not secure.
Remedy
Make sure that all cable connections are plugged in securely.
Checking the Name Resolution
The user interface of the FRITZ!Box cannot be opened by
entering fritz.box
Possible Cause
The name resolution of the FRITZ!Box does not work.
Remedy
.
1. In the web browser, enter the following IP address in
place of fritz.box
192.168.178.1
2. If the user interface cannot be reached via this ad-
dress, check the settings configured for your network
adapter as described in section “Obtaining an IP
Address Automatically” from page 57.
Checking the IP Address
The user interface of the FRITZ!Box cannot be reached at
the address fritz.box
Possible Cause
The IP address set on the connected computer is inapplicable.
FRITZ!Box Fon 5113 52
:
nor at 192.168.178.1.
Page 53
Disabling Dial-Up Connections
Remedy
Set the network adapter to DHCP so that the IP address
can be obtained via the DHCP server of the FRITZ!Box. Adjust the settings to those described in the section “Obtaining an IP Address Automatically” from page 57.
Disabling Dial-Up Connections
The user interface is not opened; a window for a dial-up
connection appears instead.
Possible Cause
The browser must use the network connection between
the computer and FRITZ!Box when the user interface is
opened. For this the automatic establishment of a Dial-Up
Networking connection must be disabled.
Remedy
You can disable the automatic attempt to establish a DialUp Networking connection. The following example explains how to check the settings of Internet Explorer 6:
1. Select the “Connections” settings page under “Tools
/ Internet Options...”.
2. In the “Dial-up and Virtual Private Network settings”
section, enable the option “Never dial a connection”.
3. As a final step, click “OK”.
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Disabling Online Operation
Disabling Online Operation
The user interface does not appear in the window of your
web browser.
Possible Cause
The web browser is set for offline operation.
Remedy
Configure the web browser for online operation. Using the
example of Internet Explorer 6:
1. Open the “File” menu.
2. If a checkmark is displayed in front of “Work Offline”,
The checkmark will be removed and Internet Explorer will
switch to online operation.
Checking the Proxy Settings
The user interface does not appear in the window of your
web browser.
click this line.
Possible Cause
The proxy settings of the web browser prevent the user interface from being opened.
Remedy
Enter the DNS name and the IP address of the FRITZ!Box as
an exception in the proxy settings of the web browser.
1. Select the “Connections” settings page under “Tools
/ Internet Options...”.
2. Click the “LAN Settings...” button in the “Local Area
Network (LAN) settings” area, and in the next window, click the “Advanced...” button in the “Proxy
server” area.
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Checking the CGI Settings
3. Under “Exceptions” enter: “fritz.box; 192.168.178.1;
Checking the CGI Settings
The user interface does not appear in the window of your
web browser.
Possible Cause
The execution of CGI scripts is disabled in the web browser.
Remedy
Configure the web browser so that the execution of scripts
is allowed in the user interface. Using the example of the
Internet Explorer 6:
1. Select “Tools / Internet Options... / Security”.
2. If the “Default Level” button is not available for selec-
169.254.1.1” and click “OK”.
tion, the “Medium” security level is already configured, which means that CGI scripts can be executed
in the Internet browser.
3. Proceed as follows if the “Default Level” button is
available for selection:
4. Select the “Local Intranet” icon and click the “Si-
tes...” button.
5. In the next window, click the “Advanced...” button
and enter in the “Add this Web site to the zone:”
field:
fritz.box
6. Disable the option “Require server verification
(https:) for all sites in this zone”.
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Checking the Security Software
Checking the Security Software
The user interface cannot be displayed in the web
browser.
Possible Cause
Security software is blocking access to the user interface.
Remedy
Security software like firewalls can prevent access to the
user interface of the FRITZ!Box. Configure exceptions for
the FRITZ!Box in all of the enabled security software.
If you would like to exit security software to test access to
the FRITZ!Box, remove the DSL cable first! After testing,
first start the security software before reinserting the DSL
cable and connecting to the Internet!
Opening the User Interface of the FRITZ!Box
The FRITZ!Box is equipped with a fixed IP address that
cannot be changed. FRITZ!Box always can be reached at
this IP address. This fixed IP address is:
Fixed IP address 169.254.1.1
Proceed as follows to open the FRITZ!Box user interface
using this IP address:
1. Connect the FRITZ!Box to the computer using the net-
work cable (yellow). See the section “Connecting
Computers to the LAN Port” from page 16 for more information.
2. Make sure that the computer obtains its IP address
automatically. You can check this setting in the computer’s IP settings (see section “Obtaining an IP
Address Automatically” from page 57).
3. Restart your computer.
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Obtaining an IP Address Automatically
4. Start your Internet browser and enter FRITZ!Box’s
fixed IP address:
169.254.1.1
The FRITZ!Box user interface opens
Once you have reached the FRITZ!Box user interface
again, you should check the FRITZ!Box settings and correct them if necessary.
8.2 Obtaining an IP Address Automatically
The FRITZ!Box is equipped with its own DHCP server. This
means that the connected computers obtain their IP addresses from the FRITZ!Box. The connected computers
must be configured such that they can receive their IP addresses automatically. The steps for checking and adjusting this option differ among the operating systems. See
the relevant section for your operating system.
If FRITZ!Box is operated in a network, no other DHCP server may be activated in this network.
Obtaining an IP Address Automatically in Windows Vista
1. Click the “Start” button in the task bar and select
“Control Panel / Network and Sharing Center”.
2. From the “Tasks”, select “Manage network connec-
tions”.
3. In the “LAN or High-Speed Internet” area, select the
LAN connection between your computer and the
FRITZ!Box. Click the right mouse button and select
“Properties”.
4. If the “User Account Control” window is displayed,
click “Continue” in this window.
5. Under “This connection uses the following items”,
select the “Internet Protocol Version 4 (TCP/IPv4)”
entry and click “Properties”.
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Obtaining an IP Address Automatically in Windows XP
6. On the “General” tab, enable the options “Obtain an
IP address automatically” and “Obtain DNS server
address automatically”.
Properties of the Internet protocol (TCP/IP)
7. Confirm your selection by clicking “OK”.
If necessary, repeat steps 5 through 7 for the “Internet Protocol Version 6 (TCP/IPv6)” as well.
The computer now receives an IP address from the
FRITZ!Box.
Obtaining an IP Address Automatically in Windows XP
1. Go to “start / Control Panel / Network and Internet
Connections / Network Connections” and doubleclick the LAN connection icon of the network adapter
connected to the FRITZ!Box.
2. Click the “Properties” button.
3. Select “Internet Protocol (TCP/IP)” in the list of items
used in this network connection and click “Properties”.
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Obtaining an IP Address Automatically in Windows 2000
4. On the “General” tab, enable the options “Obtain an
IP address automatically” and “Obtain DNS server
address automatically”.
Properties of the Internet protocol (TCP/IP)
5. Confirm your selection by clicking “OK”.
The computer now receives an IP address from the
FRITZ!Box.
Obtaining an IP Address Automatically in Windows 2000
1. Select “Start / Settings / Control Panel / Network and
Dial-up Connections”.
2. Double-click to select the Local Area Network con-
nection of the network adapter bound to the
FRITZ!Box.
3. Click the “Properties” button.
4. Double-click to select “Internet Protocol (TCP/IP)” in
the list of network components.
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Obtaining an IP Address Automatically in Mac OS X
Properties of the LAN connection of a network adapter
5. On the “General” tab, enable the options “Obtain an
IP address automatically” and “Obtain DNS server
address automatically”.
Properties of the Internet protocol (TCP/IP)
6. Confirm your selection by clicking “OK”.
The computer now receives an IP address from the
FRITZ!Box.
Obtaining an IP Address Automatically in Mac OS X
1. Select the “System Preferences” in the Apple menu.
2. In the “System Preferences” window, click the “Net-
work” icon.
3. In the “Network” window, select the “Built-in Ether-
net” entry from the “Show:” drop-down menu.
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Obtaining an IP Address Automatically in Linux
4. Switch to the “TCP/IP” settings page and select the
“Using DHCP:” option from the “Configure IPv4”
drop-down menu.
5. Click “Apply Now”.
The computer now receives an IP address from the
FRITZ!Box.
Obtaining an IP Address Automatically in Linux
For comprehensive information and tips on the topic of
network settings in Linux, see, for example:
www.tldp.org/HOWTO/NET3-4-HOWTO-5.html
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Uninstalling the FRITZ!Box
9 Uninstalling the FRITZ!Box
Disconnecting the FRITZ!Box from the Computer
This chapter describes how to remove the FRITZ!Box from the computer
and uninstall the corresponding software.
LAN Port If the computer is connected to one of the LAN ports on
the FRITZ!Box, simply remove the network cable.
If the computer is connected to the FRITZ!Box via a network hub or switch, remove the network cable between
the FRITZ!Box and the network hub or switch.
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Product Details
II PRODUCT DETAILS AND USEFUL INFORMATION
1Product Details
FRITZ!Box Fon 5113
This chapter provides you with product details on FRITZ!Box Fon 5113.
You receive information on the LEDs, the audible signals, cables and
adapters, technical data and further details.
1.1 Cables
See the information in the following section on the individual cables and adapters on the FRITZ!Box Fon 5113.
DSL/Telephone Cable
The DSL/telephone cable is a special combined cable developed by AVM to connect the FRITZ!Box Fon 5113 to the
DSL splitter and the ISDN NT or analog telephone line.
If you need a longer cable, you can extend one or multiple
ends of the combined cable using RJ45 double couplings.
Which ends of the cable you extend depends on the spatial conditions at your location.
You will need the following components to extend the
length of one or more ends of your DSL/telephone cable:
1 standard network cable
1 standard RJ45 CAT5 double coupling
Both components are available from specialized vendors.
AVM recommends a final length of no more than
10 meters.
Remember that the quality of the line may be decrease as
the distance from the central switching station increases.
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DSL Cable
DSL Cable
For a description of the exact contents of your FRITZ!Box
package, see the cardboard box in which the FRITZ!Box
was delivered.
The DSL cable serves to connect the FRITZ!Box to a DSL
line without a telephone line.
You will need the following components to extend the
length of the DSL cable on the end with the RJ45 connector:
1 standard network cable
1 standard RJ45 CAT5 double coupling
All components are available from specialized vendors.
Remember that the quality of the line may be decrease as
the distance from the central switching station increases.
AVM recommends that cable be extended with a standard
network cable to a length of no more than 20 meters.
Network Cable
Additional network cable is required if you would like to
use all of the FRITZ!Box Fon 5113 network ports.
The FRITZ!Box Fon 5113 network cable (yellow) is a standard Ethernet cable. If you need a replacement cable, a
longer cable or an extension, use a standard STP-type
(Shielded Twisted Pair, 1:1) CAT5 Ethernet cable. To extend the cable you will also need a standard CAT5 double
coupling link to RJ45. You can use either straight cable or
cross-link cable. All components are available from specialized vendors.
AVM recommends using a network cable no more than
100 meters long.
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LEDs
1.2 LEDs
Five LEDs are built into the top of the FRITZ!Box Fon 5113,
which flash or light up to display various connection statuses.
“INFO” LED Here you can define what additional information should
be displayed on the “INFO” LED. For details, see the “Settings / Advanced Settings / System / “INFO” Display” section of the user interface of your FRITZ!Box Fon 5113.
LED Status Meaning
Power on FRITZ!Box on standby
the device has electrical power and the DSL line is
ready for operation
flashes the device has electrical power
the connection to DSL is being established or has been
interrupted
Internet on a telephone connection to the Internet is active
flashes there are messages in your mailbox (this function must be
supported by your Internet telephony carrier)
Fixed Line no function
DSL on an Internet connection is active
INFO flashes updating the firmware
the value specified for the online meter has been
reached
signals an event that can be configured freely by the
user
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Technical Specifications
1.3 Technical Specifications
Ports and Interfaces
DSL/Telephone port
– DSL modem compatible with 1TR112/U-R2 and
ADSL2+ (Annex A)
– telephone port for connecting to the analog net-
work
two a/b ports for connecting two analog terminal de-
vice via RJ11 sockets
one LAN port over a RJ45 socket(standard Ethernet,
10/100 base-T)
Router Function
DSL router
DHCP server
Firewall with IP masquerading/NAT
User Interface and Display
Configuration and status messages via a web brows-
er on a connected computer
Five LEDs indicate the condition of the device
Physical Specifications
Dimensions (w x h x d) approx. 123 x 125 x 31 mm
Supply voltage: 230 V / 50 Hz
Maximum power consumption: 8.5 W
Average power consumption: 6 W
Firmware can be updated
Conform to CE standards
Ambient conditions
– operating temperature: 0°C – +40°C
FRITZ!Box Fon 5113 66
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Declaration of CE Conformity
– storage temperature: -20°C – +70°C
– relative humidity (operation): 10 % – 90 %
– relative humidity (idle): 5 % – 95 %
1.4 Declaration of CE Conformity
The
manufacturer
herewith declares that the product
complies with the following directives:
1999/5/EC R&TTE Directive: Radio Equipment and Telecommuni-
2004/108/EC EMC Directive: Electromagnetic Compatibility
73/23/EEC Low Voltage Directive:Electrical equipment designed
The following norms were consulted to assess conformity:
- EN 60950-1:2006
- CTR 3/1998.06.17
- ETSI TS 101 388 V1.4.1 (2007-08)
- ITU-T G.992.1
- ITU-T G.992.2
- ITU-T G.992.3
- ITU-T G.992.4
- ITU-T G.992.5
- ITU-T G.994.1
- ETSI ETR 328 (1996-11)
The CE symbol confirms that this product conforms with the above mentioned norms and regulations.
AVM GmbH
Alt-Moabit 95
D-10559 Berlin
FRITZ!Box Fon 5113
Type : A DSL Rou te r
cations Terminal Equipment
for use within certain voltage limits
- EN 55024/9.98 + A1/10.01 +
A2/01.03 Class B
- EN 55024/9.98 + A1/10.01 +
A2/01.03
Berlin, 2009-03-24 Peter Faxel, Technical Director
FRITZ!Box Fon 5113 67
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Disposal
1.5 Disposal
Electrical and electronic equipment must be disposed of
separately from household waste.
Labeling of electrical and electronic scrap
In accordance with European regulations and the Electrical and Electronic Equipment Act (ElektroG), the FRITZ!Box
Fon 5113, as well as all devices and electronic components contained in the FRITZ!Box Fon 5113 package may
not be disposed with household waste. Please bring these
to your local collection points for disposal.
FRITZ!Box Fon 5113 68
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More about Networks
2 More about Networks
The FRITZ!Box is delivered with preconfigured network settings. According to these settings, all network devices connected with the FRITZ!Box
are located in a single network.
The network settings can be changed and adapted to your conditions
and needs. But you should do so only if you are well versed in networking technology.
The Glossary explains concepts and terminology having to do with
IP networks.
The section “Network Overview” from page 69 introduces the net-
work overview of the FRITZ!Box.
The sections “IP Address” from page 72, “DHCP Server” from
page 73 and “Subnetwork” from page 74 explain when it may
make sense to change the preconfigured network settings, what
the effects of these changes are, and how to make the changes.
2.1 Network Overview
The FRITZ!Box user interface shows an overview with all of
the devices and users connected with the FRITZ!Box.
The “Devices and Users” network overview is found in the
following two menus: “Start Menu / Network” or “Settings
/ Advanced Settings / System / Network”.
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Always Assign the Same IP Address
There is an entry in the network overview for each user
and each network device. The columns have the following
meanings:
Icon The icon in front of each name indicates
Name This column displays the name under which
IP Address For network devices, also displayed is the IP
Properties This column indicates whether port forward-
whether the entry is a user or a network device. In the case of network devices the icon
also indicates whether the device is connected with a network (LAN) cable.
the user or the network device is known to
the FRITZ!Box. The name can be changed by
clicking the button to edit the entry.
address with which the device is integrated
into the FRITZ!Box network.
ing or child protection is enabled for the respective user or network device.
Button for editing an entry
The button opens the detailed view of the
entry. This view displays information about
the network device, for instance on child
protection or port forwarding settings. The
name of the device in the FRITZ!Box can be
changed here.
Button for deleting the entry
Users or network devices that do not have an
active connection to the FRITZ!Box can be
deleted from the network overview by clicking this button.
Always Assign the Same IP Address
In the properties of the network devices, the setting “Always assign this network device the same IP address” is
displayed.
When this setting is enabled for a network device, the
DHCP server of the FRITZ!Box will always assign the same
IP address to this device each time the connection is established.
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Start Computer: Wake on LAN
Start Computer: Wake on LAN
The properties page for network devices that are connected with the FRITZ!Box via a network (LAN) port includes
the “Start Computer” button. Use this button to start computers that support Wake on LAN.
With the Wake on LAN function you can start computers in
your FRITZ!Box via the Internet. For instance, you can access a computer at any time using remote maintenance
software, without wasting electricity by keeping the computer switched on permanently.
2.2 IP Settings
The IP settings of the FRITZ!Box are preset upon delivery
with the following values:
Factory Settings
All computers are located in the
same IP network
IP address 192.168.178.1
Subnet mask 255.255.255.0
DHCP server enabled
enabled
The IP address and the corresponding subnet mask yield
the following values:
Network address of the subnet 192.168.178.0
Entire IP address range for the
computers
The following addresses are reserved for certain purposes:
192.168.178.1 is used by the FRITZ!Box itself
192.168.178.254 reserved for internal use
192.168.178.255 broadcast address used to send messag-
FRITZ!Box Fon 5113 71
192.168.178.2 -
192.168.178.253
es into the network
Page 72
UPnP Settings
2.3 UPnP Settings
The Universal Plug-and-Play (UPnP) service included in
your FRITZ!Box provides status information about the
FRITZ!Box to all connected computers. Programs with
UPnP support on these computers can receive this information and use them to display the status of the
FRITZ!Box (e.g., DSL synchronization, connection status,
data transmission). UPnP service thus allows you to monitor your FRITZ!Box from a connected computer.
2.4 IP Address
Upon delivery the FRITZ!Box is assigned the following IP
address:
192.168.178.1
If you would like to change the IP address, please read
through the following sections. Also note the additional
information in the section “Reserved IP Addresses” on
page 72.
When Does It Make Sense to Change the IP Address?
You should change the IP address of the FRITZ!Box if the
following applies to your network:
You have an existing local IP network, one subnet wi-
th several computers.
Fixed IP addresses are registered in the network set-
tings of the computer, and you do not want to or are
not permitted to change these addresses.
You want to connect the FRITZ!Box to the subnet in
order to make the FRITZ!Box features available to all
of the computers in the subnet.
Reserved IP Addresses
The entire IP network 192.168.180.0 in the FRITZ!Box is
reserved for internal purposes.
IP addresses from this network may not be assigned to the
FRITZ!Box.
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DHCP Server
2.5 DHCP Server
The FRITZ!Box is equipped with its own DHCP server. The
DHCP server is enabled by default in the factory settings.
The following range of IP addresses is reserved for the
DHCP server in the factory settings:
192.168.178.20 - 192.168.178.200
This IP address can be changed as needed.
Every time the operating system on a computer connected
with FRITZ!Box is started, the DHCP server assigns it an IP
address from the IP address range of the DHCP server.
Only one DHCP server may be active within any network.
Assigning the IP addresses via the DHCP server ensures
that all of the computers connected with the FRITZ!Box are
located in a single subnet.
The computers can receive their IP addresses from the
DHCP server only if the setting “Obtain an IP address automatically” is enabled in the their IP settings. For more
information, see the section “Obtaining an IP Address Automatically” from page 57.
Fixed IP Addresses when the DHCP Server Is Enabled
If you would like to configure fixed IP addresses on individual computers connected with the FRITZ!Box despite
the enabled DHCP server, please note the following:
The IP addresses must be from the IP network of the
FRITZ!Box.
The IP addresses may not come from the address
range of the DHCP server.
Each IP address can be assigned only once.
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Disabling the DHCP Server
Disabling the DHCP Server
You can disable the DHCP server.
To make sure that all computers remain in the same IP network as the FRITZ!Box, you must enter the IP addresses
manually in the computers’ network settings. First disable
the option “Obtain an IP address automatically” and then
enter the IP address manually in the appropriate field.
In the case of the preset IP address of the FRITZ!Box, the
following IP addresses are available for assignment to the
computers:
192.168.178.2 - 192.168.178.253
Each IP address can be assigned only once.
2.6 Subnetwork
By default the option “All computers are located in the
same IP network” is enabled in the FRITZ!Box.
If the factory settings were not changed, this setting has
the following effect:
The DHCP server of the FRITZ!Box assigns all of the computers connected with the FRITZ!Box an IP address from
the address range of the DHCP server.
This means that all of the computers connected with the
FRITZ!Box are located in the same IP network.
Disabling “All computers are located in the same IP
network”
If you switch off the setting “All computers are located in
the same IP network”, the interfaces of the FRITZ!Box will
receive their own IP addresses.
Factory Settings Upon delivery the interfaces of the FRITZ!Box are config-
ured as follows:
Interface IP Address Subnet Mask DHCP Server
LAN 192.168.178.1 255.255.255.0 enabled
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Changing the Network Settings
Thus the following address pools are available to the
DHCP server:
Interface Address Pool of the DHCP Server at the
Interface
LAN 192.168.178.20 - 192.168.178.200
Computers connected with the FRITZ!Box via different interfaces are located in different IP networks.
Interface Network Address of the IP Network
LAN 192.168.178.0
2.7 Changing the Network Settings
In order to change the network settings of the FRITZ!Box,
the Expert Mode must be enabled in the user interface:
1. Start a web browser on your computer and enter
fritz.box
2. Select the “Advanced Settings / System” menu in the
“Settings” area.
in the address line of the browser.
3. Click “Expert Mode” in the System menu, enable the
setting “Show expert settings” and confirm this setting by clicking “Apply”.
Here is how to change the network settings:
1. Select the “Advanced Settings / System / Network”
menu in the “Settings” area.
2. Select the “IP Settings” tab.
3. Click the “IP Addresses” button.
The “IP Settings” page is opened.
4. Once all desired changes to the settings have been
configured, confirm by clicking “OK” to apply them.
Please note that changes to the network settings in the
FRITZ!Box may make it necessary to adjust the network
settings of your computer so that you can continue to access the FRITZ!Box user interface.
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More about Internet Telephony
3 More about Internet Telephony
Voice over IP (VoIP)
Internet telephony has already been in use for years, but
today it allows even private customers the convenience familiar from conventional telephony, usually at significantly lower prices.
Internet telephony has also made it considerably more
convenient to use applications like conference calls and
answering machines in networks. Further advantages
include global availability at a single telephone number,
and the development of new standards for security and
voice quality.
Data Transfer All kinds of data transmission in the Internet use the Inter-
net Protocol (IP). IP is packet-oriented. This means that
the data are broken down into data packets for transmission and IP takes care of the transport of the individual data packets through the Internet. Language is also transmitted in the Internet in this manner.
In opposition to this, fixed-line telephony transmits data
in a line-oriented manner. In this case data are transmitted in a coherent data stream.
3.1 Telephony Scenarios
If you have configured both a fixed-line number and an Internet telephone number in FRITZ!Box, you can make calls
in all directions:
from the fixed-line network into the fixed-line net-
work
from the Internet into the fixed-line network
from the Internet into the Internet
and receive calls from all directions as well.
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Customer Service Guide
4 Customer Service Guide
Help on All Important Service Topics
AVM is there to help should any questions or problems arise. Here you
will find the important information you need, in the form of manuals,
updates and support.
Microsoft Updates In many cases problems which arise during operation can
be resolved by installing the current Microsoft Service
Pack or other Microsoft updates.
The current service packs and updates can be obtained
free of charge from Microsoft at the address:
www.microsoft.com
4.1 Documentation
To take advantage of all commands and features of your
FRITZ!Box Fon 5113, consult the following documentation:
Help In the FRITZ!Box user interface you can open the detailed
Help by clicking the “Help” buttons.
Readme The Readme file contains current information which was
not yet available at the time the manual was completed.
The Readme file is included on the FRITZ!Box CD.
Manual The manual of the FRITZ!Box Fon 5113 is included in PDF
format in the “Info” folder on the FRITZ!Box CD.
The current Adobe Acrobat Reader for reading PDF documents can be downloaded from the Internet free of charge
at www.adobe.com
FRITZ!Box Fon 5113 77
.
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Information in the Internet
4.2 Information in the Internet
On its web site AVM presents comprehensive information
on your AVM products as well as new product announcements and new product versions.
Frequently Asked Questions (FAQs)
We would like to make our products as easy to use as possible. If you still have problems, sometimes a little tip is
all you need to resolve them. That is why we present you
with a selection of frequently asked questions.
The FAQs can be viewed at the following address:
www.avm.de/en/service/FAQs
4.3 Updates and Software
AVM provides firmware updates and various software for
the FRITZ!Box Fon 5113 for free downloading over the Internet.
Firmware Use the “Firmware Update” Wizard on the FRITZ!Box user
interface to perform an update of your firmware.
In the “Settings” area, open the “Wizards / Update Firmware” command to download the firmware from the Internet and perform the update with a single mouse click.
Programs The “Software” menu in the “Settings” area shows all of
the software for your FRITZ!Box available for downloading
from the Internet.
The latest software is also available for download at the
following address:
www.avm.de/en/download
FTP Experienced users can also download updates from the
AVM FTP server. Click the “FTP Server” link in the download area, or enter the following address:
ftp.avm.de
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Support from the Service Team
4.4 Support from the Service Team
Should problems with your FRITZ!Box arise, we recommend taking the following steps:
1. If you have questions about starting operation of
your FRITZ!Box, please consult the chapter “Connection” from page 13.
2. Please see the information in the section “Product
Details” from page 63.
3. If you have any problems, seek “first aid” by consult-
ing the chapter “Troubleshooting” from page 51.
This chapter also presents useful tips on problems
with establishing connections.
4. The next step is to consult the FAQs in the Internet:
www.avm.de/en/service/FAQs
This site contains answers to questions our customers have frequently asked our Support team.
5. If you do not find the answer you need in the FAQs,
AVM Support will assist you. The support desk can be
reached by e-mail or by fax.
Please take advantage of the information sources
described above before contacting AVM support.
Support by E-mail
You can send us an English-language e-mail request at
any time using the Service area of our web site. The Service area can be reached at:
www.avm.de/en/service
From the Support aerea, select the product, your operating system, and the toppic for which you need support.
Click the “Mail Form” link to open the e-mail form. Fill out
the form and send it to AVM support by clicking the
“Send” button. Our Support team will respond by e-mail
as quickly as possible.
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Support by Fax
Support by Fax
If necessary, you can reach AVM Support at the fax number:
+49 (0)30 / 39 97 62 66
The following information should be included in English in
your fax to the Support team:
Your name and address.
An e-mail address or fax number at which you can be
reached.
The serial number of the FRITZ!Box
The serial number is printed on the sticker attached
to the base of the device. Support staff will always
check this number to ensure that you are a registered
user.
Which operating system are you using (e.g.,
Windows Vista or Windows XP)?
At what step of the installation or in which applica-
tion does an error occur or an error message appear?
What is the exact wording of the message?
Which firmware does FRITZ!Box use? The firmware
version is displayed on the “Overview” page of the
FRITZ!Box user interface.
Once you have put together this information, please fax it
to AVM Support. The Support team will assist you in resolving your problem.
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Glossary
Glossary
ADSL abbreviation for Asymmetric Digital Subscriber Line
Designates a fast kind of file transfer that works with standard copper cables and transports signals in both directions at different speeds (upstream at 640 Kbit/s and
downstream at up to 9 Mbit/s).
ADSL2 abbreviation for Asymmetric Digital Subscriber Line 2
ADSL 2 (G.992.3) is a further development of the ADSL
norm G.992.1/G.992.2).
ADSL2 offers range much greater than did the first ADSL
generation, and is significantly more robust than ADSL, as
it can simply disable single carrier frequencies when they
produce interference. This feature allows ADSL2 to prevent synchronization losses.
With a throughput rate of up to 12Mbit/s downstream,
ADSL2 offers considerably greater bandwidth than ADSL.
ADSL2 is completely downward compatible, meaning that
terminal equipment compliant with ADSL can also be operated on ADSL2 lines, although they cannot exploit the
advantages of ADSL2.
ADSL2+ abbreviation for extended bandwidth Asymmetric Digital
Subscriber Line 2
ADSL2+ (G.992.5) is a further development of the ADSL
norm (G.992.1/ G.992.2).
ADSL2+ offers a doubled frequency range used for downstream transmission, and thus double the maximum
bandwidth achievable for downstream to 24 Mbit/s.
ADSL2+ is completely downward compatible, meaning
that terminal equipment compliant with ADSL and ADSL2
can also be operated on ADSL2+ lines, although they cannot exploit the advantages of ADSL2+.
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Glossary
ADSL-Controller An ADSL-Controller is an electronic hardware module that
allows a computer to access an ADSL line. ADSL-Controllers are stationary equipment, included on internal ADSL
cards (for the PCI bus) or in external ADSL modems (with
USB or Ethernet ports).
Alias Alias means different, else and also known as. An alias is
often a short, catchy substitute for a long, complicated
string of characters, for example, the actual name of the
user J.Smith@my-internetprovider.com in place of the
string 030123456@my-internetprovider.com. Here the
name J.Smith functions as an alias for 030123456.
Context Menu The context menu is a menu that is normally not visible.
The context menu opens only when you click a button, a
graphic or a word with the right mouse button. Depending
on where you clicked, the context menu contains only the
most common menu commands for the given object.
If you are using an Apple computer, press the “Ctrl” key
while clicking instead.
Default Gateway see gateway
DHCP abbreviation for Dynamic Host Configuration Protocol
DHCP is a protocol for the dynamic negotiation of the operating parameters for the TCP/IP protocol (TCP is a transport protocol based on the Internet protocol).
The computers of a local IP network (DHCP clients) access
the DHCP server as part of their operating systems’ start
procedure.
The central administration of the TCP/IP operation parameters makes it possible to avoid address conflicts caused
by IP addresses accidentally assigned more than once.
DHCP Server The DHCP server assigns each client an IP address that is
has not yet been assigned at the present time. The DHCP
server also informs the client of the IP addresses of the
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Glossary
DNS server to be used and of the default gateway. In assigning the IP addresses the DHCP server selects from a
prescribed pool of IP addresses.
DNS abbreviation for Domain Name System
Domain Name Service takes care of determining the IP address for a given domain name, Domain Name Service is
running on every computer. It accepts the domain name
entered by a user and inquires about the corresponding IP
address at a DNS server known to the service. If a DNS
server cannot answer the inquiry itself, it can inquire
about the IP address (DNS resolution) at other DNS servers.
If the Domain Name Service receives negative information
from the DNS server (domain name not known), it can
send inquiries to other DNS servers it knows or return a
corresponding error message to the user. If it receives the
desired IP address instead, the application can use the IP
address to retrieve the destination desired by the user.
This hierarchical system of DNS servers is known as the
Domain Name System. The addresses of the DNS servers
at which the Domain Name Service is to inquire by default
generally are handed over to the computer by the Internet
Service Provider automatically whenever a connection to
the Internet is established. In local networks addresses
can also be assigned via DHCP. Otherwise they must be
entered manually in the TCP/IP settings of the PC by the
user or the system administrator.
DSL Modem A DSL modem connects a computer to the Internet via the
DSL line. In contrast to the analog modem, a connection
via the DSL modem does not mean that the telephone line
is busy.
DSL Router A combination of a DSL modem and a router is called a
DSL router.
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Glossary
Dynamic DNS abbreviation for Dynamic Domain Name System
Dynamic DNS is a service which allows a computer always
to be reached under the same domain name despite constantly changing IP addresses. This means that even private users have an economical way of placing their own
Internet offers on their computer at home.
It works by transmitting the current IP address to a special
DDNS server each time the IP address changes. Except for
the few seconds between the cancellation of the old IP address and the notification of the new IP address, the computer can always be reached at the selected domain
name.
Dynamic IP
Address
A dynamic IP address is an IP address valid only for the
duration of one Internet or network session.
Every computer participating in the Internet must have a
uniquely assigned public IP address. Since only a limited
number of such IP addresses is available, they must be
used sparingly. That is why most of the Internet participants who dial in to the Internet receive a dynamic IP address. They are called dynamic because every participant
receives a new public address that has not been assigned
yet each time she or he dials in to the Internet.
By contrast, dynamic addresses are usually used in local
IP networks because they are easy to handle, and because
using them avoids incorrect IP address entries or unintentional double assignments. The DHCP service is responsible for assigning unique dynamic IP addresses.
FAQ abbreviation for Frequently Asked Questions
FAQs are collections with answers to frequently asked
questions on a certain subject area.
Firewall A firewall protects a computer or local network against at-
tacks from the Internet.
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Glossary
Most firewalls work with packet filters, which merely
check the IP addresses and port numbers of incoming and
outgoing data packets and filter the packets according to
prescribed rules.
Some firewalls also integrate additional concepts like IP
masquerading and NAT to decouple data traffic by distinguishing strictly between the internal and external network.
Especially effective firewalls go even further, analyzing
and evaluating the contents of the packets and filtering
them according to prescribed rules. Such techniques may
also include a Stateful Packet Inspection Firewall, for instance.
Firmware The firmware is saved in programmable components with-
in a device. Through the possibility of updating the firmware by computer at any time, manufacturers enjoy great
flexibility in reacting to the demands of the operational
environment, integrating new functions requested by customers, and eliminating errors discovered after production.
Fixed IP Address Fixed IP addresses are IP addresses which are permanent-
ly assigned to a computer or another device like a network
printer.
Assigning fixed IP addresses makes sense in cases where
a local network has a sufficiently large pool of IP addresses available, or when a computer is always supposed to
be accessible at a certain address (such as a web server or
e-mail server).
FTP abbreviation for File Transfer Protocol
The File Transfer Protocol allows files to be exchanged between two computers operating in the Internet. Data exchange takes place via an FTP server and what is known as
an FTP client. The more convenient FTP clients are available as stand-alone software or are components of some
ISDN data transfer software; simple FTP clients are now included in many web browsers.
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Glossary
Gateway Gateway is a general term designating an interface be-
tween two computer networks. Such a network interface
can be realized using a router or a bridge, for instance.
If a computer wants to transfer data packets to a computer
in another network, it must first transmit the packet to the
gateway. To do this, the computer must know the address
of the gateway.
If all packets that cannot be delivered in a local network
always are to be transmitted to their given recipients via
the same gateway, for this purpose the address of the
gateway must be saved as the default gateway in the network settings of the computer.
Such a default gateway for the computer is negotiated automatically by the operating system or the dialing software whenever an ISDN-Controller or DSL-Controller establishes a connection to the Internet. If a router is used for
the shared Internet access in a local network, the IP address of the router must be entered as the default gateway
in the TCP/IP settings of each computer that wishes to use
the Internet connection. If the TCP/IP setting is configured
by means of a DHCP server, there is no need to enter the
gateway address manually.
IP abbreviation for Internet Protocol
The IP Internet Protocol is the most important basic protocol for the control of data exchange in local networks and
in the Internet. The Internet protocol works without a connection; in other words, data packets are transmitted from
the sender to the recipient without previous consultation.
The addresses of the recipient and the sender in the data
packets are given as IP addresses.
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Glossary
IP Address abbreviation for Internet Protocol address
In IP-based networks, for instance in the Internet and local
networks, all connected devices are addressed via their IP
addresses. So that data packets are sure to be delivered
to the right address, each IP address may be assigned only once within the Internet or a local IP network.
The IP address consists of four three-digit groups of numbers (for instance, 192.168.178.247). Each group of numbers can assume values between 000 and 255.
Every IP address contains two components: the network
address and the host address. These two components can
be read out of an IP address only if the subnet mask is also specified.
IP addresses can be public or private, and also fixed or assigned dynamically. See the corresponding entries in the
glossary for more information.
IP Addressing Addressing is one of the main functions of the Internet
Protocol (IP). Internet addresses can be written in decimal, octal or hexadecimal notation. The FRITZ!Box uses
“dotted-decimal” notation: The four bytes of an address
are represented by decimal numbers separated by dots.
The full set of IP addresses, called the address space, is
grouped into address classes designated as A, B, C, D and
E. Only the first three of these five address classes are actually used. These classes can be described as follows:
Classes Properties Network Address,
Class A address Few networks, many hubs 0-127
Class B address Intermediate distribution
of networks and hubs
Class C address Many networks, few hubs 192-223
FRITZ!Box Fon 5113 87
Decimal Value
128-191
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Glossary
Properties of IP Address Classes
Every IP address consists of two parts: the network address and the host address. The sizes of the network address and the host address are variable, and determined
by the first four bits (of the first byte) of the IP address.
IP
By means of IP masquerading a computer or LAN can be
Masquerading
protected from unauthorized connection request from the
Internet. Masquerading works by converting the IP addresses used in a network to one public IP address. From
the outside it appears that all requests are sent from a single computer.
IP Network A network in which data exchange takes place on the ba-
sis of the Internet Protocol is called an IP network.
Outside Dialing
Prefix
Port So that a single network connection on a computer can be
The outside dialing prefix is the digit dialed at an extension line to obtain an outside line. Generally this is “0”.
used by multiple applications to exchange data with remote sites at the same time, a computer administers what
are known as ports for the IP-based protocols TCP and
UDP. Ports substantiate the point of access for the data
packets delivered via the IP Internet protocol. While the IP
address determines the destination computer quite generally, the port addresses the communication interface
provided by an application for a certain communication
procedure.
The Internet protocol allots 16 bits for the specification of
the port number. Thus a total of 65,535 different port
numbers can be specified. Ports up to port number 1,024
are reserved for special system applications and typical
Internet applications. These include, for instance, the port
numbers 21 for FTP (File Transfer Protocol), 25 for SMTP
(Simple Mail Transfer Protocol), 53 for DNS (Domain Name
Service) and 80 for HTTP (Hypertext Transfer Protocol).
Ports are primarily of interest to users for their role in protecting an Internet connection from external attacks. Most
firewalls offer the possibility of preventing data traffic on
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Glossary
certain ports. This means that certain port numbers can
be blocked to prevent data from being delivered to system
services. This is also a way of preventing any Trojans (malicious aplications opening backdoors on a computer) that
may have infected your computer from receiving data on
ports it created as means of accessing your computer for
potentially damaging activities. A firewall blocks most
atypical port numbers not required for normal operation of
an application and offers specialized users the opportunity to forward specified ports.
Port Forwarding With port forwarding it is possible to specify ports that will
allow all incoming or outgoing data packets to pass
through a router or firewall.
If a computer from the local network offers server services,
for instance, the settings of a router using NAT or IP masquerading must enable or forward the port used by the
server service for access to incoming data packets and
thus keep it open permanently. The private IP address of
the given PC must be saved as the destination address for
all of the packets arriving at the port.
Typical server applications which require port forwarding
are FTP and Web servers. To allow access to a computer via
remote management software like Symantec’s pcAnywhere or Microsoft’s Remote Desktop, or even use of a
file-sharing program like eDonkey, the required ports must
be released for port forwarding. Port forwarding settings
for the most important application cases are quite simple
as long as the settings of the router or the firewall already
contain rules with a corresponding preconfiguration.
Private
IP Address
Private IP addresses are used for computers and other
network devices within local IP networks.
Since many local IP networks are not connected to the Internet except via single computers or routers (gateway),
certain address ranges are excluded from the publicly
available IP addresses so that they are available for assignment in local IP networks. An IP address may only be
assigned once within the local network. A private IP address may exist in any number of other local networks.
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Glossary
Public
IP Address
A public IP address is an IP address valid in the Internet.
Every computer or router participating in the Internet must
have a uniquely assigned public IP address. This address
is usually negotiated dynamically with the Internet Service
Provider when a connection to the Internet is dialed. The
Internet Service Provider assigns the negotiated IP address to the computer or router for the duration of an Internet session.
Subnetwork A local IP network can consist of one subnetwork or be di-
vided into multiple subnetworks. The division into subnetworks is performed when the local IP network is configured. The subnetworks of a local IP network are also IP
networks.
Subnet Mask The subnet mask indicates which part of an IP address is
the network address and which the address of the computer. The network address defines what is called the subnet.
Example 1
IP address: 192.168.178.247
Subnet mask: 255.255.255.0
The assignment of the first three groups of numerals in the subnet mask indicates that the first three groups of numerals in the
IP address define the network. The following addresses result:
Network address of the subnet: 192.168.178.0
Address of the computer in the
subnet:
IP address pool in the subnet: 192.168.178.0 -
192.168.178.247
192.168.178.255
The IP addresses
192.168.178.0 and
192.168.178.255 are reserved. This means that the addresses from 192.168.178.1
to 192.168.178.254 are
available for assignment to the
computers. Therefore a maximum of 254 computers can be
included in the subnetwork.
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Glossary
Example 2
IP address: 192.168.178.247
Subnet mask: 255.255.0.0
The assignment of the first two groups of numerals in the subnet mask indicates that the first two groups of numerals in the
IP address define the network. The following addresses result:
Network address of the subnet: 192.168.0.0
Address of the computer in the
subnet:
IP address pool in the subnet: 192.168.0.0 -
192.168.178.247
192.168.255.255
That’s 65,536 IP addresses.
The IP addresses 192.168.0.0
and 192.168.255.255 are reserved. This means that the
addresses from 192.168.0.1 to
192.168.255.254 are available for assignment to the computers.
TCP/IP abbreviation for Transmission Control Protocol / Internet
Protocol
TCP/IP is the “language” of the Internet. TCP/IP is used to
refer to a suite of protocols used for data communication
over the Internet. TCP and IP are the network and transport
protocols underlying most Internet services, including file
transfer (FTP) and e-mail communication (SMTP). TCP/IP is
available for practically all computer systems. TCP/IP thus
offers the advantage of trouble-free communication between otherwise incompatible networks and systems.
TR-069 T-069 is an HTTP-based protocol for communication be-
tween CPE (Customer Premises Equipment) and an Auto
Configuration Server (ACS) belonging to the Internet Service Provider. The TR-069 protocol is also known under the
alternative name CPE WAN Management Protocol (CWMP).
It offers the possibility of setting up the terminal device
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Glossary
securely and automatically and thus, most importantly, facilitates simple initial configuration of the ADSL terminal
equipment by the end customer.
The TR-069 protocol can be used for automatic configuration only if it is actively supported by the given terminal
device. For this an Auto Configuration Client (ACC) must be
integrated in the device. The specifications for automatic
configuration of the ADSL terminal device are stored on
the Auto Configuration Server by the given Internet Service
Provider. The process of automatic configuration via TR069 is initiated by the ADSL terminal device. First the user
enters a security key and then the settings are retrieved
from the Auto Configuration Server and implemented in
the ADSL terminal device without any further interaction
with the user. During this process all of the communication between the ADSL terminal device and the Auto Configuration Server takes place in encrypted form.
Traffic Shaping Traffic shaping is a technology for the optimization of ca-
pacity loads in a communication connection. Especially
for asymmetrical DSL connections, using traffic shaping
can prevent that a download is delayed or blocked by high
upload traffic.
Data transfer in the Internet is generally based on the
TCP/IP protocol, which waits for the remote site to confirm
reception after sending one or more data packets. Additional data packets are not sent until this confirmation of
reception arrives. If no confirmation arrives over a longer
period of time, the non-confirmed data packets are transmitted again. The dispatch of such a confirmation can be
delayed, for instance, because the bandwidth for transfer
(upload) is already being used by the data packets of
other applications. But since the remote site does not signal the reception of the expected confirmation packets until after they have arrived, this could cause noticeable delays in rendering a requested web site or a drop in the
throughput rate of a download. In the worst-case scenario,
the remote site will abort transmission after several apparently unsuccessful attempts to transfer of the data packets. Typical causes for such a blockade situation include
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Glossary
sending an e-mail message or the use of a program for private data exchange (also known as file sharing or peer-topeer software).
Through traffic shaping these delays are avoided by providing the dispatch of confirmation packets with bandwidth suitable for the given download activities. All of the
packets to be sent are also assigned a priority suitable for
their packet types.
Update A more recent version of software or firmware is called an
update. Updates are often free of charge, resolve minor
programming errors, and sometimes also offer new functions.
Upload This term designates the procedure of transmitting files
from one’s own computer to another computer in the Internet.
UPnP abbreviation for Universal Plug and Play (UPnP)
UPnP is an extension of the Microsoft Plug & Play standard
that allows devices to network globally and to exchange
services – without a central server or computer.
UPnP allows devices from all kinds of manufacturers (stereo systems, routers, printers, house controls) to be controlled via an IP-based network, with or without central
control through a gateway. It is based on a number of
standardized network protocols and data formats. Expressed simplistically, devices can communicate with
each other using UPnP to exchange information.
Today the UPnP forum specifies the UPnP standard and
certifies devices that are compliant with the standard.
VoIP abbreviation for Voice over IP, also known as Internet tele-
phony
Voice over IP makes telephone calls possible via the Internet. The technology has already been in use for years, but
today it allows even private customers the convenience familiar from conventional telephony, usually at significantly lower prices. VoIP has also made it considerably more
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Glossary
convenient to use applications like conference calls and
answering machines in networks. Added to this are global
accessibility under a single telephone number and new
VoIP features like the Buddy List known from chat rooms.
Internet telephony used to be possible only with a headset connected to the computers of the callers and their
conversation partners. Today voice connections via the Internet, even to fixed-line and mobile networks, can be
conducted conveniently using VoIP telephone systems
that allow already existing analog telephones to be used
even when the computer is switched off. Various Internet
Service Providers and telephony carriers provide SIPfixed-line gateways for this purpose. Such a gateway is
used to produce voice connections between the Internet
and conventional telephone networks. In principle VoIP
conversations are possible via every DSL access point, but
for convenient use with existing terminal equipment, and
for conversations with the fixed-line and mobile networks,
it is important that the DSL provider supports what is
known as the SIP standard. SIP is the current standard defined for VoIP by the IETF (Internet Engineering Task Force).
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Glossary
VPN abbreviation for Virtual Private Network
VPN serves to integrates devices from a neighboring network into your own network, without the networks having
to be compatible with each other.
A VPN is generally an independent company network distributed over several locations, which uses the infrastructure of a public communications network to link its partial
networks or to link individual computers to the rest of the
network. A VPN uses tunneling technologies and typically
builds on the infrastructure of the Internet.
Using a Virtual Private Network it is possible to use all network applications of the company network even from distant locations. This means it is possible to use the advantages of the network even over large geographical distances.
VPN facilitates optimum information flow without delay
throughout the entire company, even to offices in other locations. E-mail servers, file sharing and other central applications of the company network can thus be made
available via VPN even to distant branch offices, subsidiaries and home offices. With VPN, field representatives of
a company can also be granted secure access to the company network.
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Index
Index
Symbols
“INFO” LED. . . . . . . . . . . . . . . . . . . . . . 65
A
access rights
user interface . . . . . . . . . . . . . . . . 22
alarm . . . . . . . . . . . . . . . . . . . . . . .30, 35
alternating between calls. . . . . . . . . . 43
ambient conditions . . . . . . . . . . . . . . 66
analog terminal devices. . . . . . . . . . . 21
answering machine
connecting. . . . . . . . . . . . . . . . . . . 21
setting up . . . . . . . . . . . . . . . . . . . 27
audio signals
acknowledgement tone . . . . . . . . 31
automatic outside dialing option . . . 39
B
baby monitor. . . . . . . . . . . . . . . . . . . . 48
Busy on Busy. . . . . . . . . . . . . . . . . . . . 39
busy on busy . . . . . . . . . . . . . . . . . . . . 39
C
cable
DSL cable. . . . . . . . . . . . . . . . . . . . 64
DSL/telephone cable . . . . . . . . . . 63
network cable . . . . . . . . . . . . . . . . 64
call blocking . . . . . . . . . . . . . . . . . . . . 29
Call List . . . . . . . . . . . . . . . . . . . . . . . . 29
call waiting . . . . . . . . . . . . . . . . . . . . . 42
CLIP . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
CLIR . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
computer
connecting. . . . . . . . . . . . . . . . . . . 15
connecting . . . . . . . . . . . . . . . . . . . . . .13
answering machines . . . . . . . . . . .21
computer . . . . . . . . . . . . . . . . . . . .15
DSL with telephone line . . . . . . . .19
DSL without telephone line . . . . .18
electrical power . . . . . . . . . . . . . . .15
fax machines . . . . . . . . . . . . . . . . . 21
LAN . . . . . . . . . . . . . . . . . . . . . . . . . 17
network hub or switch. . . . . . . . . . 17
network port. . . . . . . . . . . . . . . . . .16
sockets for analog terminal devices21
telephones . . . . . . . . . . . . . . . . . . .21
connecting answering machines . . . .21
connecting fax machines . . . . . . . . . .21
connecting telephones . . . . . . . . . . . .21
consultation . . . . . . . . . . . . . . . . . . . . .45
contact for help . . . . . . . . . . . . . . . . . .79
copyright. . . . . . . . . . . . . . . . . . . . . . . . .2
customer service . . . . . . . . . . . . . . . . .77
D
declaration of CE conformity . . . . . . . .67
declaration of conformity . . . . . . . . . .67
defining connection type . . . . . . 30, 40
DHCP server
disabling. . . . . . . . . . . . . . . . . . . . .74
fixed IP address . . . . . . . . . . . . . . .73
integrated. . . . . . . . . . . . . . . . . . . .73
dialing rules . . . . . . . . . . . . . . . . . . . . 30
disable
DHCP server . . . . . . . . . . . . . . . . . .74
display of connection status. . . . . . . .65
displaying the incoming Caller ID. . . 38
disposal . . . . . . . . . . . . . . . . . . . . . . . 68
Do Not Disturb . . . . . . . . . . . . . . . . . . .34
documentation. . . . . . . . . . . . . . . . . . .77
DSL cable . . . . . . . . . . . . . . . . . . . . . . 63
DSL connection
with telephone line . . . . . . . . . . . .19
without telephone line . . . . . . . . . 18
DSL/telephone cable. . . . . . . . . . . . . 63
FRITZ!Box Fon 5113 96
Page 97
Index
E
ECT . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
electrical power
connecting. . . . . . . . . . . . . . . . . . . 15
error search . . . . . . . . . . . . . . . . . . . . . 51
explicit call transfer . . . . . . . . . . . . . . 47
F
factory settings . . . . . . . . . . . . . . . . . . 34
DHCP server. . . . . . . . . . . . . . . . . . 73
IP address . . . . . . . . . . . . . . . . . . . 72
network . . . . . . . . . . . . . . . . . . . . . 71
subnet . . . . . . . . . . . . . . . . . . . . . . 74
FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
fax
setting up . . . . . . . . . . . . . . . . . . . 28
fax machine
analog . . . . . . . . . . . . . . . . . . . . . . 27
fax number of support desk. . . . . . . . 80
features . . . . . . . . . . . . . . . . . . . . . . . . . 9
fixed-line number . . . . . . . . . . . . . . . . 26
H
help
customer service. . . . . . . . . . . . . . 77
troubleshooting . . . . . . . . . . . . . . 51
highlighting . . . . . . . . . . . . . . . . . . . . . . 6
hold . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
hub
network . . . . . . . . . . . . . . . . . . . . . 17
configuring manually. . . . . . . . . . 24
configuring with the Wizard . . . . 24
Internet connections
setting up . . . . . . . . . . . . . . . . . . . 24
Internet telephone number
entering . . . . . . . . . . . . . . . . . . . . 26
Internet telephony . . . . . . . . . . . . . . . .76
telephony scenarios . . . . . . . . . . .76
IP address. . . . . . . . . . . . . . . . . . . . . . .72
factory settings . . . . . . . . . . . . . . .72
obtaining automatically in Linux .61
obtaining automatically in Mac OS X
60
obtaining automatically in
Windows 2000 . . . . . . . . . . . . . .59
obtaining automatically in
Windows Vista . . . . . . . . . . . . . .57
obtaining automatically in
Windows XP. . . . . . . . . . . . . . . . .58
IP settings. . . . . . . . . . . . . . . . . . . . . . .71
changing. . . . . . . . . . . . . . . . . . . . . 75
K
keypad sequences. . . . . . . . . . . . . . . .50
L
LAN
connecting . . . . . . . . . . . . . . . . . . .15
LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . .65
legal notice. . . . . . . . . . . . . . . . . . . . . . .2
I
imprint . . . . . . . . . . . . . . . . . . . . . . . . . . 2
information in the Internet. . . . . . . . . 78
FAQs . . . . . . . . . . . . . . . . . . . . . . . . 78
installation . . . . . . . . . . . . . . . . . . . . . 13
requirements. . . . . . . . . . . . . . . . . 12
with CD . . . . . . . . . . . . . . . . . . . . . 13
without CD. . . . . . . . . . . . . . . . . . . 14
instructions
security . . . . . . . . . . . . . . . . . . . . . . 7
interfaces. . . . . . . . . . . . . . . . . . . . . . . 66
Internet connection . . . . . . . . . . . . . . 24
FRITZ!Box Fon 5113 97
M
making internal calls . . . . . . . . . . . . . .41
Page 98
Index
N
network . . . . . . . . . . . . . . . . . . . . . . . . 69
connecting. . . . . . . . . . . . . . . . . . . 16
factory settings . . . . . . . . . . . . . . . 71
IP settings . . . . . . . . . . . . . . . . . . . 71
network overview . . . . . . . . . . . . . 69
network cable . . . . . . . . . . . . . . . . . . . 64
network devices . . . . . . . . . . . . . . . . . 69
unchanged IP address . . . . . . . . . 70
Wake on LAN. . . . . . . . . . . . . . . . . 71
network hub . . . . . . . . . . . . . . . . . . . . 17
network settings . . . . . . . . . . . . . . 69
changing . . . . . . . . . . . . . . . . . . . . 75
UPnP . . . . . . . . . . . . . . . . . . . . . . . 72
network switch . . . . . . . . . . . . . . . . . . 17
new firmware. . . . . . . . . . . . . . . . . . . . 78
notice
legal . . . . . . . . . . . . . . . . . . . . . . . . . 2
, 71
O
obtaining an IP address automatically57
opening the graphic user interface . . 22
P
package contents . . . . . . . . . . . . . . . . 11
password protection
user interface . . . . . . . . . . . . . . . . 22
physical properties . . . . . . . . . . . . . . . 66
picking up a call . . . . . . . . . . . . . . . . . 42
ports and interfaces . . . . . . . . . . . . . . 66
product details . . . . . . . . . . . . . . . . . . 63
S
security
operating instructions. . . . . . . . . . .7
user interface . . . . . . . . . . . . . . . . 22
serial number . . . . . . . . . . . . . . . . . . . 80
service team . . . . . . . . . . . . . . . . . . . . .79
setting up
Internet connection . . . . . . . . . . . 24
on the telephone . . . . . . . . . . . . . .33
telephony devices . . . . . . . . . . . . .27
settings
network. . . . . . . . . . . . . . . . . . . . . . 71
obtaining an IP address automatically
57
save. . . . . . . . . . . . . . . . . . . . . . . . .23
telephony devices . . . . . . . . . . . . 28
shortening the dialing procedure. . . 40
starting operation . . . . . . . . . . . . . . . .13
with CD . . . . . . . . . . . . . . . . . . . . . .13
without CD . . . . . . . . . . . . . . . . . . .14
support . . . . . . . . . . . . . . . . . . . . . . . . .79
by e-mail . . . . . . . . . . . . . . . . . . . . .79
information in the Internet . . . . . .78
service team. . . . . . . . . . . . . . . . . .79
support by fax . . . . . . . . . . . . . . . 80
suppress call waiting. . . . . . . . . . . . . 36
suppress outgoing Caller ID . . . . . . . .37
switch . . . . . . . . . . . . . . . . . . . . . . . . . . 17
symbols . . . . . . . . . . . . . . . . . . . . . . . . .6
R
recovery
electrical equipment . . . . . . . . . . 68
electronic equipment . . . . . . . . . . 68
recycling. . . . . . . . . . . . . . . . . . . . . . . . 68
room monitoring . . . . . . . . . . . . . . . . . 48
FRITZ!Box Fon 5113 98
Page 99
Index
T
technical specifications . . . . . . . . . . . 66
physical properties. . . . . . . . . . . . 66
ports. . . . . . . . . . . . . . . . . . . . . . . . 66
telephone book. . . . . . . . . . . . . . . . . . 29
telephone connections . . . . . . . . . . . 26
configuring . . . . . . . . . . . . . . . . . . 26
telephone number
entering local . . . . . . . . . . . . . . . . 26
fixed-line . . . . . . . . . . . . . . . . . . . . 26
Internet telephone number . . . . . 26
Wizard . . . . . . . . . . . . . . . . . . . . . . 26
telephony
alarm . . . . . . . . . . . . . . . . . . . . . . . 30
answering machine . . . . . . . . . . . 21
blocking calls . . . . . . . . . . . . . . . . 29
Call List . . . . . . . . . . . . . . . . . . . . . 29
dialing rules . . . . . . . . . . . . . . . . . 30
settings . . . . . . . . . . . . . . . . . . . . . 28
telephone book. . . . . . . . . . . . . . . 29
telephony devices
setting up . . . . . . . . . . . . . . . . . . . 28
supported . . . . . . . . . . . . . . . . . . . 28
telephony scenarios . . . . . . . . . . . . . . 76
three-party conference call . . . . . . . . 44
transferring calls. . . . . . . . . . . . . . . . . 46
troubleshooting . . . . . . . . . . . . . . . . . 51
V
Voice over IP (VoIP) . . . . . . . . . . . . . . .76
VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
W
Wake on LAN . . . . . . . . . . . . . . . . . . . . . 71
U
uninstallation
removing FRITZ!Box from the
computer . . . . . . . . . . . . . . . . . . 62
update
firmware. . . . . . . . . . . . . . . . . . . . . 78
UPnP. . . . . . . . . . . . . . . . . . . . . . . . . . . 93
settings . . . . . . . . . . . . . . . . . . . . . 72
user interface
opening . . . . . . . . . . . . . . . . . . . . . 22
password protection . . . . . . . . . . 22
problems opening . . . . . . . . . . . . 51
save settings. . . . . . . . . . . . . . . . . 23
FRITZ!Box Fon 5113 99
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