AVM Fritz!Box Fon Installation, Configuration & Operating Manual

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FRITZ!Box Fon

This manual and the software it describes are protected by copyright. The manual and software as presented are the object of a license agreement and may be used only in accordance with the license conditions. The licensee bears all risk in regard to hazards and impairments of quality which may arise in connection with the use of this product.

This manual and the software it describes may not be transmitted, reproduced or altered in whole or in part, in any form, by any means, nor may they be translated into any other natural or computer language. The creation of a backup copy for personal use is excepted. The information hereby made available to the licensee may be communicated to third parties only with the written permission of AVM.

This software and documentation have been produced with all due care and checked for correctness in accordance with the best available technology. AVM disclaims all liability and warranties, whether express or implied, relating to this product’s quality, performance or suitability for any given purpose which deviates from the performance specifications contained in the product description.

AVM will not be liable for damages arising directly or indirectly from the use of the manual or related software, nor for incidental or consequential damages, except in case of intent or gross negligence. AVM expressly disclaims all liability for loss of or damage to hardware, software or data as a result of direct or indirect errors or destruction and for any costs, including ISDN, GSM and DSL connection charges, related to the software and manual supplied and due to incorrect installations not performed by AVM itself.

The information in this manual and the software it describes are subject to change without notice for the purpose of technical improvement.

We offer a manufacturer’s warranty for this original product. The conditions of this warranty are contained in the WARRANTY.PDF file in the /INFO folder on the product CD included with delivery.

AVM Audiovisuelles Marketing und Computersysteme Alt-Moabit 95

10559 Berlin 10559 Berlin

AVM Computersysteme Vertriebs GmbH Alt-Moabit 95

AVM in the Internet: www.avm.de/en

Trademarks: Unless otherwise indicated, all trademarks mentioned are legally protected trademarks owned by AVM GmbH. This is especially true for product names and logos. Microsoft, Windows and the Windows logo are trademarks owned by Microsoft Corporation in the USA and/or other countries. Bluetooth is a trademark of Bluetooth SIG, Inc. licensed to AVM GmbH. All other product and company names are trademarks of their respective owners.

2 FRITZ!Box Fon

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1 This Is FRITZ!Box Fon 9

1.1 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

1.2 Operation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

1.3 FRITZ!Box Fon LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

1.4 Technical Specifications of FRITZ!Box Fon. . . . . . . . . . . . . . . . . . . . . . .13

1.5 Audible Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

2 Starting FRITZ!Box Fon Operation 15

2.1 Mounting FRITZ!Box Fon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

2.2 Connecting FRITZ!Box Fon to the Power Supply . . . . . . . . . . . . . . . . . .16

2.3 Connecting FRITZ!Box Fon to DSL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.4 Connecting FRITZ!Box Fon to ISDN or the Analog Telephone Line . . .18

2.5 Connecting Analog Terminal Devices to FRITZ!Box Fon . . . . . . . . . . . .19

2.6 Connecting FRITZ!Box Fon to the Computer . . . . . . . . . . . . . . . . . . . . .20

2.7 Connecting FRITZ!Box Fon to the LAN Port . . . . . . . . . . . . . . . . . . . . . .21

2.8 Connecting FRITZ!Box Fon to the USB Port of a Computer. . . . . . . . . .24

2.9 Opening the User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

3 Configuring FRITZ!Box Fon for Internet Connections 32

3.1 FRITZ!Box Fon Uses the Internet Service Provider’s

Account Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

3.2 Dialing an Internet Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

4 Configuring FRITZ!Box Fon for Telephone Connections 36

4.1 Making Phone Calls with FRITZ!Box Fon . . . . . . . . . . . . . . . . . . . . . . . .36

4.2 Configuring FRITZ!Box Fon for Internet Telephony and

Calls on Fixed Lines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

4.3 Useful Tips for Internet Telephony with FRITZ!Box Fon. . . . . . . . . . . . 40

5 Removing the FRITZ!Box Fon 42

FRITZ!Box Fon – Contents 3

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6Guidebook 43

6.1 Linking Up the Cable Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

6.2 IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

6.3 Errors Opening the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

6.4 DHCP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

7 Configuration and Operation by Telephone 55

7.1 Operating FRITZ!Box Fon by Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

7.2 Configuring FRITZ!Box Fon by Phone . . . . . . . . . . . . . . . . . . . . . . . . . . .62

7.3 Advanced Features of FRITZ!Box Fon . . . . . . . . . . . . . . . . . . . . . . . . . . 66

7.4 Features of the Telephone Network . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

8 Information, Updates and Support 85

8.1 Sources of Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

8.2 Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

8.3 Assistance from AVM Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Index 88 Declaration of CE Conformity 90

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Symbols and Highlighting

This manual uses the following symbols for warnings and tips:

The hand indicates important instructions that must be observed to avoid malfunctions.

FRITZ! marks useful hints to assist you in working with the product.

The table below explains the highlighting used in this manual.

Highlighting Function Example

Quotation marks Keys, buttons, icons,

tabs, menus, commands

Capital letters Path and file names in

running text

Pointed brackets Variables <CD-ROM drive>

Typewriter font Information to be typed

in using the keyboard

Gray italics Tips, instructions and

warnings

“Start / Programs” or “Enter”

SOFTWARE\INFO.PDF or README.DOC

a:\setup

...for more information, see...

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The Telephone Keypad

0...9 s R r

Numeric keys

Asterisk key Hold or Flash key Pound sign key

Instructions for Operation at the Telephone

M N O P D Q K

MSN Enter an ISDN number (MSN). In place of the

Ext. Enter an extension number (Ext.). In the place of the

XNo. In the place of the abbreviation “XNo.”, enter the

Dial a number. Pick up the handset. Hang up the handset. Tal k. Three-party Conference Call Wait for the acknowledgement tone. You hear the ring tone.

abbreviation “MSN” used here, enter the complete MSN desired, without any dialing prefix.

abbreviation “Ext.” used here, enter the number “1”, “2”, or a higher number, corresponding to the extension you would like to configure.

complete number of the external line.

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Icons Designating the Functions and Features

The functions and features can be used for analog and ISDN fixed-line connections as well as for Internet telephony (VoIP).

The functions and features can be used for analog and ISDN fixed-line connections.

The functions and features can be used only for ISDN fixed-line connections.

The functions and features can be used only for analog fixed-line connections.

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Safety Instructions

When working with FRITZ!Box Fon, follow the instructions below to protect yourself and the FRITZ!Box Fon from injury.

z Do not install FRITZ!Box Fon during an electrical storm.

Disconnect FRITZ!Box Fon from the power supply during electrical storms.

z Never let liquids get inside the FRITZ!Box Fon. Other-

wise, electric shocks or short circuits may result.

z FRITZ!Box Fon is intended for indoor use only. z Do not open the FRITZ!Box Fon housing. The device con-

tains hazardous components and should only be opened by authorized repair technicians.

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This Is FRITZ!Box Fon

1 This Is FRITZ!Box Fon

FRITZ!Box Fon is a Private Branch Exchange (PBX) for making telephone calls via the Internet and the fixed-line network. FRITZ!Box Fon connects one or more computers directly with your DSL line. Each connected computer can establish an Internet connection over FRITZ!Box Fon.

Possibilities for connecting FRITZ!Box Fon

PBX for Internet and Fixed-Line Telephony

FRITZ!Box Fon is a two-port PBX for the connection of analog terminal devices. This means that you can connect two analog telephones to FRITZ!Box Fon and make phone calls via the Internet, ISDN, or the analog fixed-line network.

Connecting One or More Computers

FRITZ!Box Fon offers one USB port and one LAN port for connecting computers. This means you can connect two computers directly to FRITZ!Box Fon. To connect even more computers, a network hub or network switch can be connected to the LAN port.

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This Is FRITZ!Box Fon

All computers connected to FRITZ!Box Fon are networked together and can access shared files and printers.

Internet Connection for All Connected Computers

All of the computers connected to FRITZ!Box Fon can access the Internet. There are two different ways of establishing an Internet connection. Both cases require Internet account information from an Internet Service Provider:

z The Internet connection is established by FRITZ!Box

z The computers connected establish the Internet

Fon. For this the Internet account information must be registered in FRITZ!Box Fon. In this case FRITZ!Box Fon works as a DSL router and all connected computers can use the Internet connection at the same time.

connections themselves. For this, Internet access software must be installed and the Internet account information entered on the given computer. In this case FRITZ!Box Fon works as a DSL modem.

Protection by the Integrated Firewall

When FRITZ!Box Fon is operated as a DSL router, the integrated firewall protects your network from attacks from the Internet.

Port for Network Devices

Network devices can be connected to the FRITZ!Box Fon LAN port along with network hubs or switches, including game consoles.

Operating Systems Supported

FRITZ!Box Fon can be connected to computers with Windows operating systems, the Linux operating system or Apple computers with the Mac OS X operating system.

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1.1 Package Contents

The package contains:

z FRITZ!Box Fon z one AC power adapter with cable for connection to the

power mains

z one 4-meter DSL cable (grey) for connecting FRITZ!Box

Fon to the DSL splitter

z one 4-meter ISDN/analog cable (black) for connecting

FRITZ!Box Fon to the ISDN network terminator (NT) or the analog telephone line

z one USB cable (white) for connecting FRITZ!Box Fon to a

computer with a USB interface

z one network cable (red) for connecting FRITZ!Box Fon to

a computer or network hub

z one RJ45-RJ11 adapter (gray) for the DSL line (required in

some countries)

z one RJ45-RJ11 adapter (black) for the analog telephone

line

Package Contents

z one FRITZ!Box Fon CD with

– Installation Help – driver software for FRITZ!Box Fon – the DSL software FRITZ!DSL – documentation for all enclosed AVM components

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Operation Requirements

1.2 Operation Requirements

In order to operate FRITZ!Box Fon, you must have the following:

z an ISDN point-to-multipoint line in accordance with the

z a DSL access must be available: Standard ITU G.992.1

z If you want to connect FRITZ!Box Fon over the

Euro ISDN protocol DSS1, or an analog telephone line

Annex A or Annex B (depending on the FRITZ!Box Fon model)

computer’s LAN interface, a computer with the following specifications is required:

– LAN port (standard network adapter Ethernet 10/100

Base-T), game console or other devices that support a network

– To connect additional computers or a network, you

also need an Ethernet hub or switch.

computer’s USB port, a computer with the following specifications is required:

– USB port (USB version 1.1 or 2.0), hard drive and CD

drive

– Operating system: Microsoft Windows XP,

Windows Me, Windows 2000, Windows 98, Linux (from SUSE 9.0 upwards) or Mac OS X (from version

10.3.3 upwards)

z To install the DSL software FRITZ!DSL, the minimum

computer requirements are: – 300 MHz Pentium II processor with Windows XP,

Windows 2000, Windows Me or Windows 98 and CD drive

– 32 MB RAM – 20 MB free memory on the hard drive

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1.3 FRITZ!Box Fon LEDs

The LEDs on your FRITZ!Box Fon indicate the following conditions:

LED Event Type

Power shows the operation status of FRITZ!Box Fon

remains lit when the device has electrical power and the DSL line is ready for operation

flashes if the device is connected to the power mains, but the connection to DSL has been lost

Internet remains lit when a telephone connection to the

Internet is active

Fixed

Line DSL displays existing Internet connections INFO flashes when the system software is being updated

remains lit when a telephone connection to the Internet over the fixed-line network is active

remains lit when phone calls are conducted completely over the Internet (this feature must be supported by the Internet telephony provider)

FRITZ!Box Fon LEDs

1.4 Technical Specifications of FRITZ!Box Fon

z Approximate dimensions: 160 x 122 x 31 mm z Standard ITU G.992.1 Annex A or Annex B (depending

on the FRITZ!Box Fon model)

z One USB port (USB version 1.1) z One LAN port over RJ45 socket

(standard Ethernet, 10/100 base-T)

z Two extensions via RJ11 sockets z Five LEDs indicate the condition of the device z Supply voltage: 230 V / 50 Hz z Maximum power consumption: 9 W z Average power consumption: 6 W

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Audible Signals

1.5 Audible Signals

Data transmission rate: max. 8 Mbit/s (downstream), 1Mbit/s (upstream)

z Updatable firmware z DHCP server z DSL router z Firewall and packet filter z IP Masquerading/NAT z Conform to CE standard

The following diagram illustrates the duration and intervals of the various handset and ring signals.

Handset and ring patterns at FRITZ!Box Fon

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Starting FRITZ!Box Fon Operation

2 Starting FRITZ!Box Fon Operation

This chapter describes the various possibilities for connecting and installing FRITZ!Box Fon. These include the following steps:

z Mounting FRITZ!Box Fon z Connecting FRITZ!Box Fon to the power supply, to DSL

and to ISDN or the analog telephone line

z Connecting analog terminal devices to FRITZ!Box Fon z Connecting FRITZ!Box Fon to the computer

All steps required for connecting and installing the system are described here in the manual and in the Installation Help on the FRITZ!Box Fon CD. Insert the FRITZ!Box Fon CD in your CD-ROM drive so that you can follow the installation instructions on the screen. The Installation Help starts automatically. If the Installation Help is not displayed automatically, open the INTRO.HTML file on the FRITZ!Box Fon CD. Follow the instructions in the Installation Help to install FRITZ!Box Fon at your computer’s USB port.

If you would like to connect and install FRITZ!Box Fon without this Installation Help, see the instructions in the following sections.

2.1 Mounting FRITZ!Box Fon

Set or hang up FRITZ!Box Fon in a dry, dust-free location shaded from any direct sunlight. If you would like to connect the device using the USB or network cable supplied with the package, remember to consider the length of the cable and select a location close to your computer.

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Connecting FRITZ!Box Fon to the Power Supply

2.2 Connecting FRITZ!Box Fon to the Power Supply

Perform the following steps to connect FRITZ!Box Fon to the power supply:

1. Position your FRITZ!Box Fon so that the sockets on the

back panel are facing you.

2. Remove the power supply unit from the package.

3. Connect the mains adapter to the socket labeled “Pow-

er”, located at the far right of the back panel of FRITZ!Box Fon.

4. Plug the other end into an AC power outlet.

Connecting FRITZ!Box Fon to the power supply

5. The green “Power” LED will begin flashing after a few

seconds.

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Connecting FRITZ!Box Fon to DSL

2.3 Connecting FRITZ!Box Fon to DSL

Perform the following steps to connect FRITZ!Box Fon to DSL:

1. Pick up the grey cable.

2. Connect one end of the cable to the socket labeled “DSL”, located at the far left of the back panel of FRITZ!Box Fon.

3. Then connect the other end of the cable to the socket on the DSL splitter labeled “DSL”. If the end of the DSL cable does not fit into the splitter socket, insert the end of the DSL cable into the gray RJ45-RJ11 adapter supplied in the package. Then insert the adapter plug into the DSL splitter socket.

Connecting FRITZ!Box Fon to the DSL splitter

4. The green “Power” LED stops flashing after a short time and remains lit to signalize that FRITZ!Box Fon is ready for Internet connections over DSL.

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Connecting FRITZ!Box Fon to ISDN or the Analog Telephone Line

2.4 Connecting FRITZ!Box Fon to ISDN or the Analog Telephone Line

FRITZ!Box Fon can be connected to an ISDN or an analog telephone line. To establish a connection, perform the following steps:

1. Pick up the black cable.

2. Connect one end of the cable to the socket on FRITZ!Box

Fon labeled “ISDN/analog”.

3. If you have an ISDN access, connect the other end of

the cable to the socket of your ISDN network terminator (NT).

Connecting FRITZ!Box Fon to the ISDN NT

If you have only one analog telephone line along with a DSL line, connect the other end of the cable to the black adapter for your telephone jack included in the package. Then use the adapter to connect FRITZ!Box Fon to the socket of your DSL splitter.

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Connecting Analog Terminal Devices to FRITZ!Box Fon

FRITZ!Box Fon connected to DSL and the analog telephone line over the DSL splitter

2.5 Connecting Analog Terminal Devices to FRITZ!Box Fon

FRITZ!Box Fon has been tested and CE-certified in accordance with European Union directives. All analog telecommunication devices with CE certification can be connected to its extensions.

To connect analog terminal devices like a telephone, fax device or answering machine, insert the plugs of your analog devices into the “FON1” or “FON2” socket on FRITZ!Box Fon.

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Connecting FRITZ!Box Fon to the Computer

Connecting an analog telephone to FRITZ!Box Fon

2.6 Connecting FRITZ!Box Fon to the Computer

FRITZ!Box Fon can be connected to a computer in two different ways:

z via the network port (LAN port) z via the USB port

A computer can be connected to FRITZ!Box Fon by means of only one of these ports.

If you would like to connect several computers to FRITZ!Box Fon at the same time, you have the following possibilities:

z Two computers can be connected to FRITZ!Box Fon at

the same time using the USB port and the network port.

z A network hub or network switch can be connected to

the FRITZ!Box Fon LAN port to make all FRITZ!Box Fon features available to several computers or an entire network.

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Connecting FRITZ!Box Fon to the LAN Port

Please note:

z If you would like to connect FRITZ!Box Fon to your com-

puter by means of the LAN port, first make sure that your computer is equipped with a LAN port. A LAN port is usually designated by the icon at left or labeled “LAN”.

z If your computer is not equipped with a LAN port, con-

nect FRITZ!Box Fon using the USB port. If you would like to connect FRITZ!Box Fon to your computer with a Windows operating system using a USB cable, you must install the driver software from the FRITZ!Box Fon CD on the computer.

An operating system version of 10.3.3 or higher is required to connect FRITZ!Box Fon to the USB port of an Apple Macintosh computer. If your Apple Macintosh computer works with an older version, connect FRITZ!Box Fon via the LAN port of your computer.

2.7 Connecting FRITZ!Box Fon to the LAN Port

Using a LAN cable, FRITZ!Box Fon can be connected to the computer in just a few steps. If you would like to connect a network to FRITZ!Box Fon in order to connect several computers with DSL, then connect FRITZ!Box Fon to a network hub or switch using the LAN cable.

Connection via the LAN port is identical for all operating systems. All computers connected via the LAN port must be equipped with a network adapter (Ethernet card).

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Connecting FRITZ!Box Fon to the LAN Port of a Computer

You will need the red LAN cable for this step.

Connecting FRITZ!Box Fon to a computer’s network adapter

1. Once the FRITZ!Box Fon has been connected to the power mains and DSL as described on page 16, switch on your computer.

If you work with a Linux operating system, use YaST to configure your network card with the setting “DHCP”, if this setting is not already configured.

2. Insert one end of the red LAN cable to the computer’s network adapter.

3. Connect the other end of the LAN cable to the socket on FRITZ!Box Fon labeled “LAN”.

4. Please see the instructions in the section “Opening the User Interface” on page 30.

No additional driver installation is necessary on the computer.

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Connecting FRITZ!Box Fon to a Network Hub

1. Connect FRITZ!Box Fon to the power supply and to DSL as described on page 16.

2. Connect one end of the red LAN cable to the uplink port of the network hub or switch.

3. Connect the other end of the LAN cable to the socket on FRITZ!Box Fon labeled “LAN”.

Connecting FRITZ!Box Fon to a network hub

4. Please see the instructions in the section “Opening the User Interface” on page 30.

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Connecting FRITZ!Box Fon to the USB Port of a Computer

2.8 Connecting FRITZ!Box Fon to the USB Port of a Computer

FRITZ!Box Fon can be connected to a computer with the USB cable in a few easy steps. First read the instructions in the next section, “Connecting the USB Cable”, and then see the section describing installation in your operating system.

An operating system version of 10.3.3 or higher is required to connect FRITZ!Box Fon to the USB port of an Apple Macintosh computer! If your Apple Macintosh computer works with an older version, connect FRITZ!Box Fon via the LAN port of your computer.

Connecting the USB Cable

You will need the white USB cable for this step. In the Windows operating systems, the FRITZ!Box Fon CD is also required for driver installation. No driver installation is necessary in the operating systems Mac OS X and Linux.

1. Once the FRITZ!Box Fon has been connected to the pow-

er mains and DSL as described on page 16, switch on your computer.

2. If a Windows operating system is installed on the com-

puter, insert the FRITZ!Box Fon CD now. No CD is required for the Mac OS X and Linux operating systems.

3. Connect FRITZ!Box Fon to the USB port. The USB cable

has two different connectors: one is flat and rectangular and the other is square.

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Connecting the USB Cable

Connecting FRITZ!Box Fon to the USB port of a computer

4. Pick up the USB cable and plug the flat connector into a free USB port on your computer.

5. Then plug the square connector into the socket labeled “” on FRITZ!Box Fon.

FRITZ!Box Fon and your computer are now connected over the USB cable.

6. Continue with installation as described in the following sections. Select the section that describes the next steps for the operating system installed on your computer.

In some Windows operating systems the display of menus and folders can be changed. The following instructions are based on the standard installation of each operating system.

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Installing FRITZ!Box Fon in Windows XP

Administrator rights are required to install the driver software in Windows XP.

1. The Windows XP “Found New Hardware Wizard” starts. Follow the instructions displayed on the screen.

2. A message appears: “The wizard has finished installing the software for ‘AVM FRITZ!Box Fon’”. Confirm by clicking “Finish”.

3. Please see the instructions in the section “Opening the User Interface” on page 30.

Installing FRITZ!Box Fon in Windows Me

1. Windows Me detects a new plug-and-play device to be installed. Follow the instructions displayed on the screen.

Keep your Windows CD ready.

2. When asked: “What would you like to do?”, select the option “Automatic search for a better driver (Recommended).”.

The drivers for FRITZ!Box Fon are installed.

3. Conclude the installation by clicking “Finish”.

4. Please see the instructions in the section “Opening the User Interface” on page 30.

Installing FRITZ!Box Fon in Windows 2000

Administrator rights are required to install the driver software in Windows 2000.

1. The Windows 2000 “Found New Hardware Wizard” starts automatically. Follow the instructions displayed on the screen.

2. When asked “What do you want Windows to do?”, select the option “Search for a suitable driver for my device (recommended).”. Confirm with “Next”.

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Installing FRITZ!Box Fon in Windows 98

3. In the next window, select “CD-ROM drives” as the source for the driver files. Confirm with “Next”.

4. The program reports that a driver was found. Click “Next” to install the driver.

Then you are informed that a driver for the FRITZ!Box Fon has been found.

5. Once the files have been copied onto your computer, conclude this step of installation by clicking “Finish”.

6. Please see the instructions in the section “Opening the User Interface” on page 30.

Installing FRITZ!Box Fon in Windows 98

Insert the FRITZ!Box Fon CD in your CD-ROM drive to start the Installation Help automatically. If the Installation Help does not start automatically, open the INTRO.HTM file on the FRITZ!Box Fon CD. Follow the instructions in the Installation Help to install FRITZ!Box Fon at your computer’s USB port.

If you would like to install FRITZ!Box Fon without this Installation Help, first follow the instructions in the section “Connecting the USB Cable” and then perform the following steps:

1. Windows 98 detects a new plug-and-play device to be installed. Follow the instructions displayed on the screen.

Keep your Windows CD ready.

2. When asked: “What do you want Windows to do?”, select the option “Search for the best driver for your device. (Recommended).”

3. When the program asks where the driver is located, activate only the option “CD-ROM drive”.

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Installing FRITZ!Box Fon in Mac OS X

Specifying the driver location in Windows 98

4. If you are asked which driver you want to install, choose the option “The updated driver (Recommended) AVM FRITZ!Box Fon” and click “Next” twice.

The drivers for FRITZ!Box Fon are installed.

5. Conclude the installation by clicking “Finish”.

6. Please see the instructions in the section “Opening the User Interface” on page 30.

Installing FRITZ!Box Fon in Mac OS X

1. Select “System Preferences / Network”. You receive the message that a new port, “Ethernet port en<No.>”, was found. Confirm the message by clicking “OK”.

2. Under “Show”, select the new port found, “Ethernet port en<No.>”.

3. Confirm your entries with “Activate Now”.

4. Please see the instructions in the section “Opening the User Interface” on page 30.

28 FRITZ!Box Fon – 2 Starting FRITZ!Box Fon Operation

Page 29

Installing FRITZ!Box Fon in a Linux Operating System

The example of SUSE Linux 9.1 is used here to describe how to install FRITZ!Box Fon to the USB port in Linux.

You have to be logged in as “root” to configure the necessary settings.

1. Open the YaST Control Center.

2. Select the option “Network Devices” and click “Network Card”.

The “Network cards configuration” dialog appears.

3. Select “Other (not detected)” and the “Configure...” button.

4. The device type of the network in the “Manual network card configuration” window should be set to “Ethernet”. Select the “USB” check box as well and click “Next”.

5. In the input mask “DSL Configuration”, the PPP mode should be set to “Ethernet”, for “Network cards to configure” select “Other (not detected)”. Then click “Configure...”.

6. In the next dialog, “Network address setup”, select the “Automatic address setup (via DHCP)” option. Click “Next”.

7. Changes to the configuration take effect when the “Finish” button is clicked.

In SUSE Linux 9.1, only one Ethernet adapter at a time can be set to DHCP. If you have an additional network adapter, assign it a fixed IP address. Otherwise problems may arise with name resolution (cf. /etc/resolv.conf).

For comprehensive information on the topic of network configuration in Linux, see:

http://www.linux.org/docs/ldp/howto/NET34-HOWTO-5.html

Please see the instructions in the next section.

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Opening the User Interface

2.9 Opening the User Interface

Once you have connected FRITZ!Box Fon with a computer, or with a network hub or switch, you can access the FRITZ!Box Fon user interface.

Open an Internet browser and enter “fritz.box” in the address field.

The “fritz.box” address entry in the address field of the Internet browser

When the FRITZ!Box Fon user interface is started, FRITZ!Box Fon is ready for operation.

The FRITZ!Box Fon user interface

The FRITZ!Box Fon user interface has several pages, each of which can be accessed directly by clicking the menu command on the left edge.

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Opening the User Interface

If the user interface does not open, see the instructions in the section “Errors Opening the User Interface” from page 49.

For instructions about how to set up FRITZ!Box Fon for Internet connections and Internet telephony, see the sections “Configuring FRITZ!Box Fon for Internet Connections” from page 32 and “Configuring FRITZ!Box Fon for Telephone Connections” from page 36.

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Configuring FRITZ!Box Fon for Internet Connections

3 Configuring FRITZ!Box Fon for

Internet Connections

There are two ways to use FRITZ!Box Fon for connections with the Internet. In both cases you need account information from an Internet Service Provider.

z FRITZ!Box Fon establishes the connection with the Inter-

net. For this an Internet connection with the account information from the Internet Service Provider must be set up in the FRITZ!Box Fon user interface. All connected computers can then use this Internet connection at the same time. It is not necessary to install any additional Internet access software on the other connected computers.

In this mode FRITZ!Box Fon works like a DSL router and uses the Internet Service Provider’s account information. For information about how to configure FRITZ!Box Fon for this operating mode, see the section “FRITZ!Box Fon Uses the Internet Service Provider’s Account Information” from page 33.

Most Internet telephony providers only allow Internet telephony to be used when FRITZ!Box Fon establishes the Internet connection itself.

z The computers connected to FRITZ!Box Fon establish

the Internet connections themselves. In this case FRITZ!Box Fon works like a DSL modem and is responsible only for forwarding data. An Internet connection must be configured on the connected computers, using the Internet access software and the account information from an Internet Service Provider. The Internet access software is also required to establish Internet connections.

If your Internet Service Provider supplies its own access software, you can use this software for your computers.

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FRITZ!Box Fon Uses the Internet Service Provider’s Account Information

The FRITZ!Box Fon package includes the FRITZ!DSL software, which can also be used as Internet access software. FRITZ!DSL provides you with comprehensive security and monitoring functions.

It is generally not permitted to have more than one Internet connection at a time using the same account information from an Internet Service Provider.

A separate Internet connection must be set up on each computer if all connected computers are to be allowed Internet access at the same time. This means that you need separate account information for each computer. Each computer then establishes its own Internet connection, subject to its own charges.

If you connected multiple computers with FRITZ!Box Fon and would like to allow Internet access for all of them, it is advisable to operate FRITZ!Box Fon as a DSL router.

3.1 FRITZ!Box Fon Uses the Internet Service Provider’s Account Information

For FRITZ!Box Fon to establish Internet connections itself, you must set up an Internet connection in the FRITZ!Box Fon user interface, entering the Internet account information from your Internet Service Provider.

If you want to use Internet telephony, enter the data for both the Internet connection and Internet telephony.

Proceed as follows:

1. Have the Internet access information you received from

your Internet Service Provider handy. If you would like to use Internet telephony as well, keep the Internet telephony information you received from your Internet telephony provider handy as well.

2. Open the FRITZ!Box Fon user interface and select the

“Internet / Account information” menu.

3. Enter the access information you received from your In-

ternet Service Provider in the corresponding fields and then click “Apply”.

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Dialing an Internet Connection

4. Proceed as follows to configure the settings necessary for internet telephony: Select “Telephony / Internet Telephony” in the menu. Click the “New Internet Number” button to configure a new account.

5. Enable the option “Use Internet number” and enter the Internet number and account information you received from your Internet telephony provider.

6. Click “Apply”.

Once you have set up the Internet connection, FRITZ!Box Fon works as a DSL router and all connected computers can use the Internet access at the same time.

All information about Internet access and Internet telephony can be changed in the relevant menus directly in the user interface.

Enable the “Clear Internet connection automatically” option in the “Internet / Account Information” menu if your Internet connection is charged for online time. This function clears an idle connection after the period specified here.

If you would like to use Internet telephony and want callers to be able to reach you, do not enable the “Clear Internet connection automatically” function.

3.2 Dialing an Internet Connection

FRITZ!Box Fon indicates active Internet connections on the “DSL” LED.

FRITZ!Box Fon Establishes the Internet Connection

No further steps are necessary to establish an Internet connection. Simply start an Internet browser on any of the computers connected to FRITZ!Box Fon and start surfing the Net.

Make sure FRITZ!Box Fon automatically assigns IP addresses to all computers that are supposed to use this Internet connection. For instructions, see the section “IP Settings” from page 44.

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Dialing an Internet Connection

The Computers Connected Establish the Internet Connections Themselves

Use the Internet access software to establish a connection to your Internet Service Provider. As soon as the Internet connection is established, you can start an Internet browser on your computer and surf the Internet.

If you connected multiple computers with FRITZ!Box Fon and would like to allow Internet access for all of them, it is advisable to operate FRITZ!Box Fon as a DSL router (see “FRITZ!Box Fon Uses the Internet Service Provider’s Account Information” on page 33).

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Configuring FRITZ!Box Fon for Telephone Connections

4 Configuring FRITZ!Box Fon for

Telephone Connections

The PBX FRITZ!Box Fon offers convenient options for making phone calls using the fixed-line network and Internet telephony. This chapter describes how to configure the PBX for your telephony needs in the FRITZ!Box Fon window by means of your Internet browser.

4.1 Making Phone Calls with FRITZ!Box Fon

FRITZ!Box Fon is configured so that you can use it immediately for telephone connections to the fixed-line network on ISDN and analog lines after connecting it to analog devices without making any further settings. The following basic settings are configured at the PBX extensions (“FON1” and “FON2”):

z incoming calls can be accepted at both extensions;

connected terminal devices will ring at the same time

z outgoing calls can be conducted from both extensions

If you would like to use the features and convenient functions of FRITZ!Box Fon on an ISDN line and make phone calls with FRITZ!Box Fon over the Internet on the DSL line, you must configure the PBX in the FRITZ!Box Fon user interface. Please see the instructions in the section “Configuring FRITZ!Box Fon for Internet Telephony and Calls on Fixed Lines” from page 37.

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Configuring FRITZ!Box Fon for Internet Telephony and Calls on Fixed Lines

4.2 Configuring FRITZ!Box Fon for Internet Telephony and Calls on Fixed Lines

This chapter describes how to set up FRITZ!Box Fon for telephone connections over the Internet and for calls using the fixed-line network. For this setup, perform the following steps:

z Enter account information and Internet number for In-

ternet telephony

z Enter numbers for calls over fixed lines z Assign Internet and fixed-line numbers to the connect-

ed terminal devices (the extensions “FON1” and “FON2” on FRITZ!Box Fon)

z Define dialing rules for Internet telephony and calls on

fixed lines

Entering Account Information and Internet Number for Internet Telephony

If you have configured an Internet connection and already entered your information for Internet telephony, the following steps are only required if you would like to set up a second Internet number.

1. Open the FRITZ!Box Fon user interface.

2. Select “Telephony / Internet Telephony” in the menu.

Click the “New Internet Number” button to configure a new account.

3. Enable the option “Use Internet number” and enter the

Internet number and account information you received from your Internet telephony provider.

4. Click the “Apply” button.

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Entering Numbers for Calls over Fixed Lines

Perform the following steps:

1. Open the “Telephony / Extensions” menu and click the “ISDN Numbers” button.

2. On the “ISDN Numbers” page, enter in the appropriate fields all of the telephone numbers (MSNs) you received from your telephony carrier.

3. Click the “Apply” button.

Assigning Internet and Fixed-Line Numbers to the FRITZ!Box Fon Extensions

Once you have entered the Internet and fixed-line network numbers in FRITZ!Box Fon, the PBX extensions (“FON1” and “FON2”) initially will continue to react simultaneously to all incoming calls. To ensure that the connected terminal devices react only to certain numbers, assign the Internet and fixed-line numbers to the different FRITZ!Box Fon extensions. This also defines the kind of connection used to conduct telephone connections: the fixed-line network or the Internet.

Perform the following steps:

1. Open the “Telephony / Extensions” menu and click the “ISDN Numbers” button.

2. Select a number from the “Number of the extension” drop-down menu in the “Extension FON1” area. The terminal device connected to the “FON1” extension reacts to incoming calls placed to this number and uses the kind of connection specified for outgoing connections with this number.

3. From the “Additional numbers” drop-down menu, select any other numbers to which the terminal device at the “FON1” line should react for incoming calls.

4. To ensure that the terminal device at the “FON1” extension reacts only to incoming calls to the specified numbers, disable the option “react to all numbers”.

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Defining Dialing Rules for Internet Telephony and Calls on Fixed Lines

5. Configure the “Extension FON2”.

6. Click the “Apply” button.

Defining Dialing Rules for Internet Telephony and Calls on Fixed Lines

With the dialing rules you can influence the kind of connection for telephone connections with FRITZ!Box Fon.

Defining Dialing Rules in the User Interface

Perform the following steps:

1. Click the “Telephony” menu command.

2. Click the “Dialing Rules” menu command.

3. In the “Carrier Prefix for Fixed-line Network Calls” area you can specify a telephone provider prefix to be dialed automatically before numbers for calls to the fixed-line network.

4. In the “Dialing Rules” area you can define the kind of connection for ranges of numbers. Connections to ranges of numbers for which a dialing rule has been established are always established in keeping with the kind of connection specified.

Click the “New Dialing Rule” button to define as many dialing rules as desired.

5. Click the “Apply” button.

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Useful Tips for Internet Telephony with FRITZ!Box Fon

4.3 Useful Tips for Internet Telephony with FRITZ!Box Fon

Making Telephone Calls via the Internet

All kinds of data transmission in the Internet use the Internet Protocol (IP). IP is packet-oriented. That means that a set of data to be transmitted is decomposed into a number of data packets, and IP provides for the transport of the individual packets through the Internet. Language is also transmitted in the Internet in this manner.

In opposition to this, fixed-line telephony transmits data in a line-oriented manner. In this case data are transmitted in a coherent data stream.

For packet-oriented transmission in the Internet, the loss of packets cannot be ruled out completely. Under unfavorable conditions this can lead to speech quality in Internet telephony that is inferior to that in fixed-line telephony.

Clearing Internet Connections Automatically

If you use FRITZ!Box Fon for Internet telephony, disable the “Clear Internet connection automatically” option in the

“

Internet / Account Information” menu to prevent a

connection from being cleared during a call over the Internet.

For more information about the “Clear Internet connection automatically” function, see the Online Help of the FRITZ!Box Fon user interface.

Call Scenarios

If you have configured an Internet number for FRITZ!Box Fon in addition to your fixed-line number, you can make and receive calls using either method.

With a fully configured FRITZ!Box Fon you can establish telephone connections as follows:

z using a fixed-line connection to a fixed-line number z using an Internet connection to a fixed-line number z using an Internet connection to an Internet number

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Useful Tips for Internet Telephony with FRITZ!Box Fon

With a fully configured FRITZ!Box Fon you can receive telephone calls as follows:

z on your fixed-line number from the fixed-line network z on your fixed-line number from the Internet z on your Internet number from the Internet

For more information about configuring FRITZ!Box Fon, see the Online Help in the FRITZ!Box Fon user interface.

Bandwidth Management with FRITZ!Box Fon

FRITZ!Box Fon is equipped with integrated bandwidth management. This function controls all incoming and outgoing data traffic over DSL and ensures that telephone connections over the Internet are not affected by surfing. FRITZ!Box Fon performs this task by adapting all uploads and downloads to the remaining bandwidth available, thus maintaining a constant bandwidth for Internet telephone calls to ensure high transmission quality. Because FRITZ!Box Fon also places a higher priority on Internet telephony connections over Internet data connections, unwelcome interference is largely avoided. However, this is also true for Internet telephony: once the conversation capacity has been reached, the remote site will receive a busy signal.

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Removing the FRITZ!Box Fon

5 Removing the FRITZ!Box Fon

Follow the instructions below to remove FRITZ!Box Fon:

z If FRITZ!Box Fon is connected to the computer’s LAN

port or to a network hub, all you need to do is remove the network cable.

z If FRITZ!Box Fon is connected to one or more computers

wirelessly via WLAN, no uninstallation is required.

z If FRITZ!Box Fon was installed at the USB port of the

computer, uninstallation must be performed in the Windows operating systems.

No uninstallation is necessary in the operating systems Mac OS X and Linux.

Proceed as follows for uninstallation in Windows XP and 2000:

1. Select “start / Control Panel / Performance and Mainte-

nance” (Windows XP) or “Start / Settings / Control Panel” (Windows 2000), then double-click the “System” icon. The “System Properties” window appears.

2. On the “Hardware” settings page, click the “Device

Manager” button.

3. Under “Network Adapters” in the list of devices, click with

the right mouse button on the entry “AVM FRITZ!Box Fon”. In the context menu, select the command “Uninstall”.

4. When you are prompted to confirm the action, click “OK”. Proceed as follows for uninstallation in Windows Me and 98:

1. Select “Start / Settings / Control Panel”, then double-

click the “System” icon. The “System Properties” window appears.

2. Click on the “Device Manager” settings page.

3. To remove FRITZ!Box Fon, select the entry “AVM FRITZ!Box

Fon” under “AVM ISDN-Controllers” and click “Uninstall”.

4. When you are prompted to confirm the action, click “OK”. FRITZ!Box Fon will be removed.

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6 Guidebook

The guidebook contains detailed instructions on the following subjects:

z Linking up the cable network z IP settings z Errors opening the user interface z DHCP server

6.1 Linking Up the Cable Network

Extending the length of the FRITZ!Box Fon cables is no problem. Cables of the desired length can be purchased at any computer store. Be sure to note the type of cable, and remember that the quality of the line may decrease as the distance from the hub increases.

Follow the instructions below when purchasing extension cables:

Guidebook

z to extend the LAN, DSL and the ISDN/analog cable, use

the 10bT network cable, wired 1:1 with the following features:

– STP (Shielded Twisted Pair) should be used for the

LAN cable

– UTP (Unshielded Twisted Pair) is suitable for the DSL

and ISDN/analog cable

Also note the following maximum cable lengths:

z LAN cable: 100 m z DSL cable: 20 m z ISDN/analog cable: 20 m z USB cable: 3 m

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IP Settings

6.2 IP Settings

FRITZ!Box Fon is equipped with its own DHCP server. This means that FRITZ!Box Fon assigns the connected computers their IP addresses. The connected computers must be configured such that they can receive their IP addresses automatically from FRITZ!Box Fon. The steps for checking and adjusting this option differ among the operating systems. See the relevant section for your operating system.

Only one DHCP server may be active within any network.

Linux

For comprehensive information and tips on the topic of network configuration in Linux, see:

http://www.linux.org/docs/ldp/howto/NET34-HOWTO-5.html

Obtaining an IP Address Automatically in Windows XP

Proceed as follows in Windows XP:

1. Go to “start / Control Panel / Network and Internet Con-

nections / Network Connections” and double-click the LAN connection icon of the network adapter connected to FRITZ!Box Fon in order to open the “Local Area Connection Status” window.

2. Click the “Properties” button.

3. Select “Internet Protocol (TCP/IP)” in the list of items

used in this network connection and click “Properties”.

4. Enable the options “Obtain an IP address automatical-

ly” and “Obtain DNS server address automatically”.

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IP Settings

Properties of the Internet protocol (TCP/IP)

5. Confirm your selection by clicking “OK”. The computer now receives an IP address from FRITZ!Box

Fon.

Obtaining an IP Address Automatically in Windows Me/98

Proceed as follows in Windows Me/98: Keep your Windows CD handy, as this may be required for

changes to your network settings.

1. Select “Start / Settings / Control Panel”.

2. Double-click the “Network” entry to open it.

3. In the list, double-click to select the binding designated with an arrow, “TCP/IP -> <network adapter bound to FRITZ!Box Fon>”.

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IP Settings

TCP/IP binding to a network adapter

4. Enable the option “Obtain an IP address automatically”.

The “Obtain an IP address automatically” option

5. On the “DNS Configuration” settings page, activate the “Disable DNS” option.

The “Disable DNS” option

6. Confirm your selection by clicking “OK”.

The computer now receives an IP address from FRITZ!Box Fon.

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IP Settings

Obtaining an IP Address Automatically in Windows 2000

Proceed as follows in Windows 2000:

1. Select “Start / Settings / Control Panel / Network and Dial-up Connections”.

2. Double-click to select the Local Area Network connection with the network adapter bound to FRITZ!Box Fon.

3. Click the “Properties” button.

4. Double-click to select “Internet Protocol (TCP/IP)” in the list of network components.

Properties of the LAN connection of a network adapter

5. Enable the options “Obtain an IP address automatically” and “Obtain DNS server address automatically”.

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IP Settings

The “Obtain an IP address automatically” option

6. Confirm your selection by clicking “OK”. The computer now receives an IP address from FRITZ!Box

Fon.

Obtaining an IP Address Automatically in Mac OS X

In the Mac OS X operating system, proceed as follows to set the TCP/IP properties:

1. Select the “System Preferences” in the Apple menu.

2. In the “System Preferences” window, click the “Network” icon.

3. In the “Network” window, select the “Built-in Ethernet” entry from the “Show:” drop-down menu.

4. Switch to the “TCP/IP” settings page and select the “Using DHCP:” option from the “Configure” drop-down menu.

5. Click “Apply Now”.

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Errors Opening the User Interface

6.3 Errors Opening the User Interface

If an error message is returned when you open the user interface, please work through the following checklist:

z Make sure that all cable connections are plugged in se-

curely.

z The IP addresses of the connected computers must be

assigned automatically (see “IP Settings” on page 44).

z In the Internet browser, enter one of the following IP ad-

dresses in the place of “fritz.box”:

– 192.168.178.1 – 192.168.179.1

z No Internet connection may be established via

FRITZ!web DSL.

How FRITZ!Box Fon Can Be Reached at All Times via a LAN Connection

FRITZ!Box Fon has a fixed IP address, which cannot be changed and which can be used to access FRITZ!Box Fon at any time. This fixed IP address is: 192.168.178.254

Proceed as follows to reach the FRITZ!Box Fon user interface at this address:

1. If a USB connection already exists, remove the USB cable before connecting a LAN cable.

Connect FRITZ!Box Fon and the computer using the red LAN cable (see the section “Connecting FRITZ!Box Fon to the LAN Port” from page 21).

2. Take note of the computer’s IP settings.

3. Change the IP settings by entering the following fixed IP address:

192.168.178.250

4. Start your Internet browser and enter FRITZ!Box Fon’s fixed IP address:

192.168.178.254

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DHCP Server

6.4 DHCP Server

The FRITZ!Box Fon user interface opens.

5. Once you have reached the FRITZ!Box Fon user interface again, you should check the FRITZ!Box Fon settings and correct them if necessary.

6. Configure the computer’s IP settings you took note of, and reconnect the computer to FRITZ!Box Fon if necessary (if it originally was connected to USB).

FRITZ!Box Fon is equipped with its own DHCP server. In the factory settings, the DHCP server and the setting “All computers are located in the same IP network” are enabled by default. Every time a computer connected with FRITZ!Box Fon is restarted, it is assigned an IP address by the DHCP server.

The computers can receive their IP addresses from the DHCP server only if the setting “Obtain an IP address automatically” is enabled in the their IP settings. For more information, see the section “IP Settings” from page 44.

Only one DHCP server may be active within any network.

DHCP Server Settings in the User Interface

Proceed as follows to open the DHCP server settings:

1. Make sure that the setting “Show expert settings” is enabled on the “Expert Mode” page (“System / Expert Mode”).

2. Open the menu “System / Network Settings” in the FRITZ!Box Fon user interface.

3. Click the “IP Addresses” button. The “IP Settings” page is opened. Here you can make

the settings for the DHCP server.

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IP Networks

The settings “All computers are located in the same IP network” specifies whether all of the computers connected with FRITZ!Box Fon are located in the same IP network or in different IP networks.

“All computers are located in the same IP network” Is Enabled

z The IP network of FRITZ!Box Fon is specified by the set-

tings “IP address” and “Subnet mask”. The address registered in the “IP address” field is the IP address of FRITZ!Box Fon. FRITZ!Box Fon can be reached at this address in the IP network. The IP address preset upon delivery is 192.168.178.1.

z All computers connected with FRITZ!Box Fon must re-

ceive an IP address from FRITZ!Box Fon’s IP network.

“All computers are located in the same IP network” Is Disabled

z Each FRITZ!Box Fon interface receives its own IP address

and subnet mask.

z The IP network of an interface is specified by the set-

tings “IP address” and “Subnet mask”. The address registered in the “IP address” field is the IP address of the interface. FRITZ!Box Fon can be reached at this address in the IP network. The following table shows the IP addresses preset upon delivery:

Interface IP address

LAN 192.168.178.1 USB 192.168.179.1

z All computers connected with FRITZ!Box Fon via an in-

terface must receive an IP address from the interface’s IP network.

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IP Address Range of the DHCP Server

Addresses of the IP Networks

In the “IP address” fields you can enter any IP address you wish. Please note the following restrictions and recommendations:

z It is always advisable to use 1 in the fourth block of the

IP address.

z The address may not be from the following address

range:

192.168.180.1 - 254 This address range is reserved in FRITZ!Box Fon for

internal purposes.

z If the DHCP server is enabled, the addresses between

20 and 200 in the fourth block of the IP address are reserved in an IP network for the DHCP server.

IP Address Range of the DHCP Server

In every IP network, the addresses between 20 and 200 in the fourth block of the IP address are reserved for the DHCP server.

If you are using the settings configured upon delivery, the following address ranges are available for the DHCP server:

z “All computers are located in the same IP network” is

enabled Address Range of the DHCP server: 192.168.178.20 -

200

z “All computers are located in the same IP network” is

disabled

Interface Address range of the DHCP server at the

LAN USB

52 FRITZ!Box Fon – 6 Guidebook

interface

192.168.178.20 - 200

192.168.179.20 - 200

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Fixed IP Addresses when the DHCP Server Is Enabled

If you would like to assign fixed IP addresses to individual computers connected with FRITZ!Box Fon, despite the fact that the DHCP server is enabled, then you must disable the option “Obtain an IP address automatically” in this computer’s IP settings and enter the fixed IP address manually.

The IP addresses you assign to the computers may not be from the IP address range of the DHCP server.

The DHCP Server of FRITZ!Box Fon is Disabled

When the DHCP server of FRITZ!Box Fon is disabled, every computer connected to FRITZ!Box Fon must be assigned a fixed IP address. Otherwise FRITZ!Box Fon cannot be reached.

The IP addresses you assign to the computers must be from the correct IP network. This means that the IP address ranges from which you can assign IP addresses are determined by the IP settings in FRITZ!Box Fon.

The following tables indicate the IP address ranges available according to the factory settings: The tables also list the addresses for subnet mask, default gateway and DNS server. These three entries are also required for the computer’s IP settings.

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The DHCP Server of FRITZ!Box Fon is Disabled

The Option “All computers are located in the same IP network” Is Enabled

Settings Addresses

The IP addresses from this IP address range may be assigned to the computers:

Subnet mask: 255.255.255.0

Default gateway: 192.168.178.1

DNS server: 192.168.178.1

192.168.178.2-250

The Option “All computers are located in the same IP network” Is Not Enabled

In this case the computers connected with FRITZ!Box Fon over the same interface are located in the same IP network:

Interface Settings Address

USB IP Address Range:

Subnet mask: Default gateway: DNS server:

LAN IP Address Range:

Subnet mask: Default gateway: DNS server:

192.168.179.2-250

255.255.255.0

192.168.179.1

192.168.178.2-250

255.255.255.0

192.168.178.1

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Configuration and Operation by Telephone

7 Configuration and Operation by

Telephone

Many of the FRITZ!Box Fon functions and features can be configured and used over a telephone connected to a FRITZ!Box Fon extension. Only tone-dialing (dual-tone multifrequency = DTMF) telephones can be used in configuration and operation. Pulse dialing telephones are not suitable.

The telephone network features can be used only if they are supported by your telephone network carrier and enabled on your telephone line.

Entries input on the telephone are confirmed with an acknowledgement tone. Entries made correctly are confirmed with a positive acknowledgement tone (a single tone of one second in length). An error, such as an incorrect key sequence, is indicated by a failure tone, an intermittent tone at intervals of about 0.25 seconds.

For more information, see the section “Audible Signals” on page 14.

Designation of the Functions and Features

Functions and features whose application has direct effects on the connection are marked with icons. The icons indicate the connection types with which the function or feature can be used or applied.

Functions and features that have no effect on the connection are not marked.

An overview of all of the icons used in this manual is presented in the section “Symbols and Highlighting” from page 5 of this manual.

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Operating FRITZ!Box Fon by Phone

7.1 Operating FRITZ!Box Fon by Phone

This section describes how you can use the FRITZ!Box Fon features via your telephone keypad.

Shortening the Dialing Procedure

FRITZ!Box Fon automatically recognizes when a number has been entered, but not until a few seconds after the final digits are entered.

To shorten the dialing procedure, enter the “#” character after the last digit of a number.

<number>r indicates to FRITZ!Box Fon that a number has

Selecting the Outgoing Number and the Type of Connection

For outgoing connections you can specify the kind of connection that should be used. For this entry you can use settings already made in FRITZ!Box Fon or circumvent the settings currently configured in FRITZ!Box Fon.

been dialed (can shorten the dialing procedure).

Defining the Type of Connection Using Existing Settings in FRITZ!Box Fon

Up to three different numbers can be assigned to each FRITZ!Box Fon extension. The numbers assigned also determine what kind of connection will be established for outgoing calls.

If you would like to establish outgoing connections using a certain type of connection, you can use a keypad code to specify the connection type to be used for outgoing calls to a configured number

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Dialing Internal Calls

s1r

s2r

s3r

establishes outgoing calls using the type of connection specified for the first entry of the extension connected to the telephone

establishes outgoing calls using the type of connection specified for the second entry of the extension connected to the telephone

establishes outgoing calls using the type of connection specified for the third entry of the extension connected to the telephone

Defining the Type of Connection Independent of the Settings in FRITZ!Box Fon

You have the option of specifying the type of outgoing connection independent of the settings configured on the system. In this case the dialing rules are suspended for the given dialing procedure. To do this, enter one of the following keypad codes before dialing a number on your telephone:

s11r

s12r

dials up this connection using the fixed-line

dials up this connection over the Internet, using the Internet number 1

Dialing Internal Calls

Dialing Internal Calls with Automatic Outside Dialing

N Pick up the handset. You hear the external dial

tone immediately, since the extension is set for automatic outside dialing.

R or ss Press the Hold button, or press the asterisk key

twice. You now hear the internal dial tone.

M Dial the desired extension number.

Dialing Internal Calls Without Automatic Outside Dialing

N Pick up the handset. You hear the internal dial

tone.

M Dial the desired extension number.

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Group Call

The “Group Call” feature of FRITZ!Box Fon allows you to ring all other extensions at the same time. To do so, you must first configure the extension for internal dialing. Your call is connected with whichever extension answers first.

Pick up the handset.

9 Instead of an extension number, dial “9”. All ex-

tensions that are not busy ring.

Alternating Between Calls

Whenever you have one active connection and one caller on hold, you can switch from one call to the other as often as you want using the Hold button.

To alternate between two connections, proceed as follows:

Call No. 1 PYou are talking to Caller No. 1.

R Press the Hold button. Call No. 1 is now on hold. M To dial a second call, simply dial either the desired

extension number or the outside line access “0” followed by the desired external number.

Call No. 2

P R2 To switch back from Call No. 2 to Call No. 1, dial the

Call No. 1

P R2 To switch back again from Call No. 2 to Call No. 1,

If the call is answered, you can consult on this line. The original caller is still on hold.

sequence shown at left. Call No. 1 is now active again and Call No. 2 is on

hold.

dial the same sequence. In this way you can alternate between the two connections.

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Picking Up Calls from Another Extension

The alternating connections can be ended in a number of ways:

The caller on hold hangs up. You can continue talking on the active connection.

R1 You end the active connection by dialing the se-

quence shown at left. The call that was on hold is now active again, and there is no call left on hold.

O K

Call

You can also return to the call on hold by hanging up the handset: this ends the currently active connection. In this case the phone rings as soon as you hang up. Pick up the handset again to return to the last call that was on hold.

Picking Up Calls from Another Extension

The pickup function allows you to respond to a call ringing on another extension at your own phone. Calls can be picked up from known and unknown extension numbers.

This function can also be used to pick up incoming calls that have already been accepted by an answering machine at another extension. A call that has already been answered can only be picked up if the “Group call” function has been disabled and the “Call waiting disabled” option has been enabled for the given extension.

To pick up a call from another extension, proceed as follows:

N Pick up the handset. s09 Dial the sequence shown at left. P The call is now connected to your extension, and

you can talk to the caller.

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Transferring Calls

Picking up a Call from a Known Extension

To pick up a call from a known extension (1, 2, ...), proceed as follows:

Pick up the handset.

s0 Ext. Dial the sequence shown at left. Enter the num-

ber of the extension for “Ext.”.

P The call is now connected to your extension, and

you can talk to the caller.

Transferring Calls

The “Call Transfer” function allows you to transfer a connection from one of FRITZ!Box Fon extension’s to the other. To do so, proceed as follows:

Call No. 1 PYou are talking to Caller No. 1.

R Press the Hold button. Caller No. 1 is now on hold. M To announce the call to another internal user, dial her

or his extension number.

Call No. 2

You can now talk with the other internal user.

P O To transfer the original call to the other internal exten-

sion, simply hang up the handset.

Consultation / Hold

The “Consultation/Hold” feature allows you to place an existing call on hold. You then may consult with someone else at your workplace or dial a second call. The party on hold does not hear the second conversation. Once you have finished the consultation, you can return to the original connection.

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Consultation / Hold

To place a call on hold and then reactivate it, proceed as follows:

Call No. 1

You are talking to Caller No. 1.

P R Press the Hold button. Caller No. 1 is now on hold

and you can consult someone else.

M To dial a second call, simply dial either the de-

sired extension number or the outside line access “0” followed by the desired external number.

Call No. 2

If the call is answered, you can consult on this line. The original caller is still on hold.

R If the number you dialed is busy or the call is not

answered, press the Hold button again to return to Call No. 1.

R1 To switch back to Call No. 1 after talking on the

second connection, dial the sequence shown at left. Call No. 1 is now active again.

If you return to Caller No. 1 by pressing the Hold button, the connection to Caller No. 2 is not cleared down until Caller No. 2 hangs up. Connection charges continue to accrue.

Call No. 1

You can also return to Call No. 1 by hanging up the handset: this ends the connection to Call No. 2. In this case, your phone rings as soon as you hang up. Pick up the handset to return to Call No. 1 again.

O Hang up the handset to end the connection.

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Configuring FRITZ!Box Fon by Phone

7.2 Configuring FRITZ!Box Fon by Phone

Saving New Settings

In this section, saving refers to all current settings. It is not necessary to save the configuration after each setting is made. You may first configure all of your FRITZ!Box Fon’s settings as desired, and then save them permanently.

Saving Permanently

N r91ss Save all settings made to your

O Hang up the handset.

Permanent saving cannot be reversed. However, you can reset the PBX to its factory settings or program it with different settings.

Pick up the handset.

FRITZ!Box Fon permanently by dialing the sequence shown at left.

Specifying the Outside Dialing Mode

Automatic outside dialing can be enabled or disabled for each extension. When automatic outside dialing is set, the dial tone sounds as soon as you lift the handset. If the extension is set to internal dialing, the dial tone will not sound until after you dial “0”.

Enabling Automatic Outside Dialing

N Pick up the handset. r1 Ext. s1s Dial the sequence shown at left. r91ss Save your settings if desired by dial-

ing the sequence shown at left.

O Hang up the handset.

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Disabling Automatic Outside Dialing

Call Waiting Option

Pick up the handset.

r1 Ext. s0s Dial the sequence shown at left. r91ss Save your settings if desired by dial-

ing the sequence shown at left.

O Hang up the handset.

Call Waiting Option

Call waiting can be switched on or off for each extension. Some older terminal equipment connected to extensions may misinterpret the call waiting signal. This is especially true of fax machines and modems. If communication errors occur, you should disable call waiting for fax and modem extensions.

See section “Call Waiting” on page 77 for information about how to accept a call while another connection is active.

When “Call Waiting” is enabled, modem and fax connections may be interrupted.

Disabling Call Waiting

N Pick up the handset. r2 Ext. s1s Dial the sequence shown at left. r91ss Save your settings if desired by dial-

ing the sequence shown at left.

O Hang up the handset.

Enabling Call Waiting

N Pick up the handset. r2 Ext. s0s Dial the sequence shown at left. r91ss Save your settings if desired by dial-

ing the sequence shown at left.

O Hang up the handset.

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Call Rejection on Busy (Busy on Busy)

Calls for an extension can be rejected using the “Busy on Busy” feature. This means that the user receives a busy signal whenever the extension is busy.

Enabling the Busy on Busy Function

N Pick up the handset. r52Ext.s1s Dial the sequence shown at left.

r91ss Save your settings if desired by dial-

O Hang up the handset.

Disabling the Busy on Busy Function

Type in the number of the extension in the “Ext.” field.

ing the sequence shown at left.

Pick up the handset.

r52Ext.s0s Dial the sequence shown at left.

Type in the number of the extension in the “Ext.” field.

r91ss

Save your settings if desired by dialing the sequence shown at left.

Hang up the handset.

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Baby Monitoring Phone Function

The baby monitoring phone function allows you to use your PBX to monitor sounds in the room. A PBX extension must be located in the room to be monitored. Enter a code to activate the room monitoring. Lay the handset next to the phone or activate the speaker phone. The volume level of the phone can be set to any of eight levels.

It is preferable to use the speaker phone function.

To enable the baby monitoring phone function, proceed as follows:

Pick up the handset or activate the speaker phone function of your telephone.

s4LevelsNumberr Dial the sequence shown at left. For

“Level”, enter a number between 1 (the most sensitive sound level) and “8”. For “Number”, enter the number to be called. This may be the number of another internal extension, a “9” for an internal group call, or any external number desired.

Q Wait for the acknowledgement tone.

The baby monitoring phone function is now enabled.

Do not hang up the handset!

Dial the number of the extension to listen in at an extension with room monitoring activated.

After initiating a baby monitoring phone call, the PBX cannot generate a new call until at least one minute has lapsed.

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Advanced Features of FRITZ!Box Fon

7.3 Advanced Features of FRITZ!Box Fon

Call Diversion over FRITZ!Box Fon

Incoming calls to the FRITZ!Box Fon telephones can be diverted to a different extension or to an external number. In contrast to call diversion over FRITZ!Box Fon, there is also call forwarding (call diversion via the central exchange). How to use call forwarding by phone is described in the section “Call Forwarding (Call Diversion via the Central Exchange)” from page 69.

Do not activate both call forwarding and call diversion at the same time.

Call diversion over FRITZ!Box Fon allows you to forward calls to an external line or to another extension. This kind of diversion is organized inside FRITZ!Box Fon so that diversions to another extension are free of charge. Calls are diverted to an external number over your ISDN line’s second B channel and are subject to normal transmission charges. If the FRITZ!Box Fon is operated on an analog telephone line, incoming calls can only be diverted to a different extension or to numerical Internet numbers.

You can specify the conditions under which an incoming call will be diverted over FRITZ!Box Fon. You can select one of six different options. Different settings may be saved for each extension.

Note that only numerical Internet numbers can be entered for diversion to an Internet number.

Call Diversion Immediately (Without Ringing)

N Pick up the handset. r41Ext.sXNo./Ext.s Dial the sequence shown at left. r91ss Save your settings if desired by

dialing the sequence shown at left.

O Hang up the handset.

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Call Diversion over FRITZ!Box Fon

Call Diversion After the Third Ring

Pick up the handset.

r42Ext.sXNo./Ext.s Dial the sequence shown at left. r91ss Save your settings if desired by

dialing the sequence shown at left.

O Hang up the handset.

Call Diversion When Busy

N Pick up the handset. r43Ext.sXNo./Ext.s Dial the sequence shown at left. r91ss Save your settings if desired by dial-

ing the sequence shown at left.

O Hang up the handset.

Call Diversion After the Third Ring or When Busy

N Pick up the handset. r44Ext.sXNo./Ext.s Dial the sequence shown at left. r91ss Save your settings if desired by dial-

ing the sequence shown at left.

O Hang up the handset.

Call Diversion Immediately by Ringing

N Pick up the handset. r45Ext.sXNo./Ext.s Dial the sequence shown at left. r91ss Save your settings if desired by dial-

ing the sequence shown at left.

O Hang up the handset.

Disabling Call Diversion

N Pick up the handset. r40Ext. ss Dial the sequence shown at left. r91ss Save your settings if desired by dial-

ing the sequence shown at left.

O Hang up the handset.

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Three-Party Conference Call

FRITZ!Box Fon allows you to hold telephone conferences with two other people at once. Two external and one internal party, or two internal and one external party can conduct a conference call with each other.

You can set up a three-party conference as follows:

N Pick up the handset. M Dial the external number of the first party. Talk. R Press the Hold button. M To dial a second call, simply dial either the

R3 Dial the sequence shown at left to begin a three-

D Now all three participants can confer together. If

O You can end the three-party call by hanging up

R2 You can also switch from the three-party call back

desired extension number or the outside line access “0” followed by the desired external number. You can now talk to the second subscriber while your first call is on hold.

party conference call.

either of the other two parties hangs up, your connection with the remaining participant remains active.

the handset.

to the original two-party connection. Dial the sequence shown at left. This ends the three-party conference. The connection that was active last before your initiated the three party conference is now active again. The other call is on hold. You can alternate between the two connections by dialing the same sequence again.

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Features of the Telephone Network

7.4 Features of the Telephone Network

This section describes how you can use the telephone network features via your telephone keypad.

Additional features can be selected and applied in the FRITZ!Box Fon window, which can be used whenever FRITZ!Box Fon is connected to a computer.

The telephone network features can be used only if they are supported by your telephone network carrier and enabled on your telephone line.

Using FRITZ!Box Fon Features on the Analog Line

When FRITZ!Box Fon is connected to an analog line, a feature can be activated directly at the switching station only if the line is set for this kind of configuration.

N Pick up the handset. sr

Dial the sequence shown at left. Next enter the keyboard shortcut your net-

work provider has defined for the desired feature. The given keyboard shortcut must be obtained from your network provider.

Call Forwarding (Call Diversion via the Central Exchange)

Call forwarding is performed by the ISDN operator’s switching station. To use call forwarding, FRITZ!Box Fon must be connected to an ISDN line. Then this feature can be used to forward calls to an external line. Call forwarding is subject to charges by the network provider and cannot be used for forwarding calls to an Internet number.

In addition to call forwarding, there is also call diversion via FRITZ!Box Fon. Use this kind of call diversion to divert calls to internal and external lines. See the section “Call Diversion over FRITZ!Box Fon” from page 66 for more information.

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Call Forwarding (Call Diversion via the Central Exchange)

Do not activate both call forwarding and call diversion at the same time.

For call forwarding you may specify whether you want incoming calls to be forwarded unconditionally, after the fifth ring, or when busy. Different settings may be configured separately for each number.

Call Forwarding Immediately

Incoming calls for the given MSN are always diverted immediately to the specified number. Call forwarding can only be used to forward incoming calls to an external line. Call forwarding is subject to charges by the network provider and cannot be used for forwarding calls to Internet numbers.

Call Forwarding Immediately for Your Extension’s Outgoing Caller ID

Pick up the handset.

s21sXNo.r Dial the sequence shown at left. Q Wait for the acknowledgement tone. O Hang up the handset.

Call Forwarding Immediately for Any MSN

N Pick up the handset. s21sXNo.sMSNr Dial the sequence shown at left. Q Wait for the acknowledgement tone. O Hang up the handset.

Call Forwarding Immediately for All MSNs

N Pick up the handset. s21sXNo.sr Dial the sequence shown at left. Q Wait for the acknowledgement tone. O Hang up the handset.

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Call Forwarding (Call Diversion via the Central Exchange)

Disable Call Forwarding Immediately for Your Extension’s Outgoing Caller ID

Pick up the handset.

s21sr Dial the sequence shown at left. Q Wait for the acknowledgement tone. O Hang up the handset.

Disable Call Forwarding Immediately for Any MSN

N Pick up the handset. s21ssMSNr Dial the sequence shown at left. Q Wait for the acknowledgement tone. O Hang up the handset.

Disable Call Forwarding Immediately for All MSNs

N Pick up the handset. s21ssr Dial the sequence shown at left. Q Wait for the acknowledgement tone. O Hang up the handset.

Call Forwarding When Busy

Incoming calls are only forwarded to the specified number if the extension dialed is busy. You can define call diversion for the local outgoing call number. The local outgoing call number is the first number you assigned to an extension. You can also define call diversion for any other number, e.g. a telephone at the other extension of FRITZ!Box Fon, or for all numbers. All settings can be disabled at any time.

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Call Forwarding (Call Diversion via the Central Exchange)

Call Forwarding When Busy for Your Extension’s Outgoing Caller ID

Pick up the handset.

s67sXNo.r Dial the sequence shown at left. Q Wait for the acknowledgement tone. O Hang up the handset.

Call Forwarding When Busy for Any MSN

N Pick up the handset. s67sXNo.sMSNr Dial the sequence shown at left. Q Wait for the acknowledgement tone. O Hang up the handset.

Call Forwarding When Busy for All MSNs

N Pick up the handset. s67sXNo.sr Dial the sequence shown at left. Q Wait for the acknowledgement tone. O Hang up the handset.

Disable Call Forwarding When Busy for Your Extension’s Outgoing Caller ID

N Pick up the handset. s67sr Dial the sequence shown at left. Q Wait for the acknowledgement tone. O Hang up the handset.

Call Forwarding When Busy for Any MSN

N Pick up the handset. s67ssMSNr Dial the sequence shown at left. Q Wait for the acknowledgement tone. O Hang up the handset.

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Call Forwarding (Call Diversion via the Central Exchange)

Disable Call Forwarding When Busy for All MSNs

Pick up the handset.

s67ssr Dial the sequence shown at left. Q Wait for the acknowledgement tone. O Hang up the handset.

Call Forwarding Delayed

Incoming calls are forwarded to the specified number if not answered at the number originally dialed within 20 seconds (about five rings). Call forwarding can be configured for your extension's outgoing caller ID (the first number assigned to an extension), for any number (for instance, a telephone at the other FRITZ!Box Fon extension), or for all numbers. All settings can be disabled at any time.

Call Forwarding Delayed for Your Extension’s Outgoing Caller ID

N Pick up the handset. s61sXNo.r Dial the sequence shown at left. Q Wait for the acknowledgement tone. O Hang up the handset.

Call Forwarding Delayed for Any MSN

N Pick up the handset. s61s XNo. s MSN r Dial the sequence shown at left. Q Wait for the acknowledgement tone. O Hang up the handset.

Call Forwarding Delayed for All MSNs

N Pick up the handset. s61s XNo. sr Dial the sequence shown at left. Q Wait for the acknowledgement tone. O Hang up the handset.

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Caller ID Suppression for Outgoing Calls (CLIR)

Disable Call Forwarding Delayed for Your Extension’s Outgoing Caller ID

N s61sr Dial the sequence shown at left. Q Wait for the acknowledgement tone. O Hang up the handset.

Disable Call Forwarding Delayed for Any MSN

N Pick up the handset. s61ss MSN r Dial the sequence shown at left. Q Wait for the acknowledgement tone. O Hang up the handset.

Disable Call Forwarding Delayed for All MSNs

N Pick up the handset. s61ssr Dial the sequence shown at left. Q Wait for the acknowledgement tone. O Hang up the handset.

Pick up the handset.

Caller ID Suppression for Outgoing Calls (CLIR)

The CLIR (Calling Line Identification Restriction) function prevents your telephone number being displayed on the the other party’s phone during outgoing calls.

The CLIR function is disabled in the factory settings. You have the option of enabling this function permanently and then disabling it again. CLIR can also be used for individual connections.

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Displaying the Incoming Caller ID (CLIP)

Enabling CLIR Permanently

Pick up the handset.

r51 Ext. s1s Dial the sequence shown at left.

Type in the number of the extension in the “Ext.” field.

r91ss Save your settings if desired by dial-

ing the sequence shown at left.

O Hang up the handset.

Disabling CLIR Permanently

N Pick up the handset. r51 Ext. s0s Dial the sequence shown at left.

Type in the number of the extension in the “Ext.” field.

r91ss Save your settings if desired by dial-

ing the sequence shown at left.

O Hang up the handset.

Displaying the Incoming Caller ID (CLIP)

The CLIP (Calling Line Identification Presentation) function makes the number of callers – external and internal – visible on your telephone display.

This feature is only effective if your telephone supports CLIP.

The CLIP function is enabled in the factory settings. This function can be permanently disabled and enabled again.

Enabling CLIP

N Pick up the handset. r50 Ext. s1s Dial the sequence shown at left.

Type in the number of the extension in the “Ext.” field.

r91ss Save your settings if desired by dial-

ing the sequence shown at left.

O Hang up the handset.

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Connected Line Identification Restriction and Presentation (COLR / COLP)

Disabling CLIP

Pick up the handset.

r50 Ext. s0s Dial the sequence shown at left.

Type in the number of the extension in the “Ext.” field.

r91ss Save your settings if desired by dial-

ing the sequence shown at left.

O Hang up the handset.

Connected Line Identification Restriction and Presentation (COLR / COLP)

By default, a caller’s display always shows the Multiple Subscriber Number (MSN) of the extension she or he dialed. If you accept the call at another extension, the MSN of this extension will be displayed, as long as the caller is using an ISDN phone with the COLP feature enabled. If you do not want the caller to know that the call has been picked up at another extension (see page 48) and thus do not wish this number to be displayed, you have the option of suppressing transmission of the connected line. The caller’s display will continue to show the number she or he called.

Transmission of the connected line’s number can be switched on and off for each extension individually. Transmission of the connected line’s number is permanently enabled in the PBX factory settings.

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Call Waiting

Disabling Connected Line Identification Presentation Permanently

To permanently disable transmission of the connected line’s number (COLR), proceed as follows:

Pick up the handset.

r53Ext.s1s Dial the sequence shown at left to

disable transmission of the connected line number. Type in the number of the extension in the “Ext.” field.

r91ss Save your settings if desired by dial-

ing the sequence shown at left.

O Hang up the handset.

Enabling Connected Line Identification Presentation Permanently

To permanently enable transmission of the connected line’s number (COLP), proceed as follows:

N Pick up the handset. r53Ext.s0s Dial the sequence shown at left to

enable transmission of the connected line number. Type in the number of the extension in the “Ext.” field.

r91ss Save your settings if desired by dial-

ing the sequence shown at left.

O Hang up the handset.

Call Waiting

Enable the “Call Waiting” feature to be notified during a call if a second caller is dialing your line. An acoustic signal in your telephone handset notifies you that a second call is waiting. You can accept the connection with the new caller within 30 seconds. If you ignore the signal, the waiting call is rejected after 30 seconds.

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Explicit Call Transfer (ECT)

For instructions on how to turn the “Call Waiting” function on and off, see the section “Call Waiting Option” on page 63.

To accept a waiting call, dial the sequence shown at left. Your original call is now on hold.

R1 To return to your original connection, dial the se-

quence shown at left. You can also accept to the waiting call by hanging up your existing connection, i.e., by hanging up the handset. In this case the phone rings as soon as you have hung up. Pick up the handset again to accept the waiting call.

R0 To reject a waiting call, dial the sequence shown at

left.

Explicit Call Transfer (ECT)

With this feature you can connect two external parties with each other, when one connection has been active and the other has been on hold. Then you can end your own connection while the other two parties continue their conversation.

Explicit Transfer of One Active and One Held Connection

N Pick up the handset. M Dial the external number of the first party. Talk. R Press the Hold button. M To dial a second call, simply dial either the

desired extension number or the outside line access “0” followed by the desired external number. You can now talk to the second subscriber while your first call is on hold.

To clear your connections while allowing the external parties to continue the call, connect the parties with each other.

R4 Dial the sequence shown at left. The connection

on hold and the active connection are connected with each other. The external parties continue the call while you clear the connection.

O Hang up the handset.

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Explicit Call Transfer (ECT)

Explicit Call Transfer from a Three-party Conference Call

Pick up the handset.

M Dial the external number of the first party. Talk. R Press the Hold button. M To dial a second call, simply dial either the

desired extension number or the outside line access “0” followed by the desired external number. You can now talk to the second subscriber while your first call is on hold.

R3 Dial the sequence shown at left to begin a three-

party conference call.

D Now all three participants can confer together. If

either of the other two parties hangs up, your connection with the remaining participant remains active.

To clear your connections while allowing the external parties to continue the call, connect the parties with each other.

R2 You can also switch from the three-party call back

to the original two-party connection. Dial the sequence shown at left. This ends the three-party conference. The connection that was active last before your initiated the three-party conference is now active again. The second external call is on hold. You can alternate between the two connections by dialing the same sequence again.

R4 Dial the sequence shown at left. The connection

on hold and the active connection are connected with each other. The external parties continue the call while you clear the connection.

O Hang up the handset.

FRITZ!Box Fon – 7 Configuration and Operation by Telephone 79

Page 80

One-time Explicit (External) Call Transfer

Explicit Call Transfer (ECT) is an ISDN feature that must be enabled by your ISDN provider and thus usually is subject to extra charges. If ECT as not been enabled on your line, you can program the PBX to initiate a one-time explicit transfer before connecting to two parties. When you end the connection, the other two parties will be connected to each other. Proceed as follows:

N Pick up the handset. s32r Dial the sequence shown at left. You hear the ex-

ternal dial tone.

M Dial the external number of the first party. Talk. R Press the Hold button. M To dial a second call, simply dial either the

desired extension number or the outside line access “0” followed by the desired external number. You can now talk to the second subscriber while your first call is on hold.

To clear your connections while allowing the external parties to continue the call, connect the parties with each other.

R4 Dial the sequence shown at left. The connection

on hold and the active connection are connected with each other. The external parties continue the call while you clear the connection.

O Hang up the handset.

With this type of external transfer, both parties are connected to each other over your PBX. This means that both B channels on your ISDN line remain busy with this connection as long as the parties are connected to each other.

80 FRITZ!Box Fon – 7 Configuration and Operation by Telephone

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Call-back on Busy (CCBS)

When you dial a number and it is busy, enable this feature. As soon as the line is free, your telephone rings for 20 seconds, as it would for an external call. When you pick up your handset, the number of desired party will be dialed automatically.

This feature is supported for both external and internal connections.

A maximum of five call-back requests can be enabled for each extension at any given time.

To enable this feature, proceed as follows:

M You have just dialed a number and now you hear

the busy signal.

5 If the call is not answered, within twenty seconds,

either dial the number “5” or

Rs37r the sequence shown at left. Q Wait for the acknowledgement tone. O Hang up the handset. K

N Pick up the handset. The subscriber’s number is

As soon as the subscriber you dialed hangs up, your telephone will ring.

dialed again automatically.

Call-back on no Response (CCNR)

This function can be used when you dial a number and the party does not respond. Once the party can be reached again and conducts a call from her or his phone, this function recognizes when this conversation is ended. When the subscriber you dialed hangs up, your telephone rings for 20 seconds, as it would for an incoming call. When you pick up your handset, the number of the desired party is automatically dialed again.

This feature is supported for both external and internal connections.

This command can be activated five times for each port.

FRITZ!Box Fon – 7 Configuration and Operation by Telephone 81

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Suspend/Resume

To enable this feature, proceed as follows:

You have just dialed a number and hear a ring tone.

5 If the call is not answered, within twenty seconds,

either dial the number “5” or

Rs37r the sequence shown at left. Q O

Wait for the acknowledgement tone. Hang up the handset. As soon as the party you

dialed conducts a conversation from her or his phone and this call is ended, your phone rings.

Pick up the handset. The number of the remote party is dialed automatically.

Callback requests can also be deleted manually, with the oldest callback request being deleted first.

N Pick up the handset. r37r Dial the sequence shown at left. O Hang up the handset.

Suspend/Resume

The “Suspend/Resume” feature, also known technically as “Terminal Portability”, allows you to suspend an existing connection and resume it at another point on the S connection can be resumed at a different ISDN terminal device (such as an ISDN telephone) that is connected to your BRI line along with FRITZ!Box Fon.

To suspend a call, proceed as follows:

bus. The

P You are talking to Caller No. 1. R Press the Hold button. Call No 1 is now suspend-

ed.

s1 PC s Dial the sequence shown at left. Type in the

parked-call ID as “PC”. The parked-call ID can be any number between 0 and 99. You will need to enter this ID again when you resume the call.

82 FRITZ!Box Fon – 7 Configuration and Operation by Telephone

Page 83

Call Tracing (MCID)

You will hear an acknowledgement tone to indicate that the call has been successfully suspended. If you hear the failure tone, this may indicate that you made a mistake, or that the “Suspend/Resume” feature is not enabled on your line. It is also possible that the Suspend ID you chose is already in use.

Q O

After the acknowledgement tone, the connection is suspended. You can hang up the handset. The call remains suspended at the ISDN provider’s local switch for two minutes.

To resume the connection, proceed as follows:

N Pick up the handset again. (You may not have a

call on hold. Otherwise, FRITZ!Box Fon will attempt to suspend it.)

s1 PC s Dial the sequence shown at left. Type in the

parked-call ID as “PC”. The parked-call ID is the number you entered when you suspended the call.

Call Tracing (MCID)

During a call or after the caller hangs up, dial the following sequence:

Rs39r

For more information about this feature, contact your ISDN provider.

Dial the sequence shown at left.

FRITZ!Box Fon – 7 Configuration and Operation by Telephone 83

Page 84

Using Keypad Messages

FRITZ!Box Fon offers the “keypad” function. This function allows ISDN services and features to be controlled by entering characters and strings on the telephone keypad. These keyboard entries are called keypad messages. Keypad sequences allow you to use ISDN services and features that may not be supported by your ISDN terminal device.

Ask your ISDN provider for the specific keypad messages to access ISDN features.

Entering Keypad Messages on an Extension with Automatic Outside Dialing

N Pick up the handset. sr Seq Dial the sequence shown at left. “Seq” stands for

Entering Keypad Messages on an Extension without Automatic Outside Dialing

N Pick up the handset. 0sr Seq Dial the sequence shown at left. “Seq” stands for

the keypad sequence you received from your ISDN Service Provider.

84 FRITZ!Box Fon – 7 Configuration and Operation by Telephone

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Information, Updates and Support

8 Information, Updates and

Support

AVM provides numerous sources of information to assist you should any questions or problems arise. Here you will find the important information you need, in the form of manuals, updates and support.

In many cases problems which arise during operation can be resolved by installing the current Microsoft Service Pack for your operating system. The current service pack can be obtained directly from Microsoft.

8.1 Sources of Information

To take advantage of all commands and features of your FRITZ!Box Fon, consult the following information resources:

Documentation

FRITZ!Box Fon includes comprehensive documentation in a variety of formats:

z The Readme on FRITZ!Box Fon

The Readme contains the latest information which was not yet available at the time the manual was printed. The Readme file is included on the FRITZ!Box Fon CD and in the “FRITZ!Box Fon” entry in the start menu.

z Help for FRITZ!Box Fon

In the FRITZ!Box Fon window you can open the detailed Online Help by clicking the “Help” buttons.

Internet

AVM provides comprehensive information on the AVM home page. Enter the following address:

www.avm.de/en

FRITZ!Box Fon – 8 Information, Updates and Support 85

Page 86

Updates

Click “Products” for the latest information about all AVM products as well as announcements of new products and product versions.

z The “Service” category contains the support form as

well as various manuals of AVM products.

8.2 Updates

AVM makes new drivers for FRITZ!Box Fon and updates for the PBX software available free of charge over the Internet.

To download updates from the Internet, please enter the following URL:

www.avm.de/en/download

Driver software for FRITZ!Box Fon can be downloaded from this location.

The AVM FTP server can also be used to download current driver software. Click the “FTP Server” link in the download area, or enter the following address:

www.avm.de/ftp

8.3 Assistance from AVM Support

Please take advantage of the information sources described above before contacting AVM support.

AVM’s Support team is at your service with direct assistance should problems arise during installation, the initial configuration and your first steps in operating your FRITZ!Box Fon.

The support desk can be reached by e-mail or by fax. AVM Support then will contact you to assist in solving your problem. You will receive an e-mail or a fax.

Support by E-mail

Support requests can be sent to AVM by e-mail. Please use the AVM Support request form at:

www.avm.de/en/service/support

86 FRITZ!Box Fon – 8 Information, Updates and Support

Page 87

Assistance from AVM Support

Select the product for which you require technical support. Fill out the form and send it to AVM Support by clicking the “Send” button.

Support by Fax

If necessary, you can reach AVM Support at the fax number:

+49 (0)30 / 39 97 62 66

Your fax should contain the following information:

z Your name and address. z An e-mail address or fax number at which you can be

reached.

z The serial number of the product. This number is print-

ed on the sticker on the base of the device. Support staff will always check this number to ensure that you are a registered user.

z Which operating system are you using (e.g.,

Windows XP or Windows 98?)

z Is FRITZ!Box Fon connected using the USB cable or the

network cable?

z At what step of the installation or in which application

does an error message appear? What is the exact wording of the message?

z With which USB driver version is FRITZ!Box Fon in-

stalled? See the Device Manager for the version number.

z Which firmware does FRITZ!Box Fon use? The firmware

version is displayed on the “DSL Info” page of the FRITZ!Box Fon user interface.

Once you have gathered this information, please fax it to AVM Support. The Support team will assist you in resolving your problem.

FRITZ!Box Fon – 8 Information, Updates and Support 87

Page 88

Index

alternating between calls 58 analog terminal equipment 19 AVM support 85

baby monitoring phone function 65 bandwidth management 41 busy on busy 64 busy-on-busy, see

rejecting calls when busy

cable lengths, maximum 43 cables

network 11

USB 11 cabling 43 call diversion 66 call diversion via the central

exchange 69 call forwarding 69 call scenarios 40 call tracing (MCID) 83 call waiting 77 call-back on busy 81 call-back on no response 81 calls over fixed lines 38 CCBS, see

call-back on busy

CCNR, see

call-back on no response

clear Internet connection

automatically 40 CLIP, see

enabling the display of the incoming

caller ID (CLIP)

CLIR, see

suppressing caller ID 74

COLP, see

restriction and presentation of num-

ber dialed (COLR/COLP)

COLR, see

restriction and presentation of num-

ber dialed (COLR/COLP)

consultation 60

declaration of CE conformity 90 defining type of connection 56 DHCP server 44, 50 dialing 56 dialing internal calls 57

with automatic outside dialing

configured 57

without automatic outside dialing

configured 57 disabling call waiting 63 displaying the incoming caller ID

(CLIP) 75 documentation 85 DSL cable 11 DSL modem 13

, 32

, 58

ECT, see

external transfer

external transfer 78

, 80

fax machine 19 firewall 14 firmware 13, 86 FRITZ!DSL 11

game console 12 game consoles 10 group call 58

88 FRITZ!Box Fon – Index

Page 89

hold 60 hub 20

, 21

opening user interface 30 outside dialing prefix 62

information sources 85 installation

in Linux 29 in Mac OS X 28 in Windows 2000 26 in Windows 98 27 in Windows Me 26 in Windows XP 26

installation at the USB port 26

29 installation help 11 installation prerequisites 12 Internet access software 32 Internet telephony 36 IP address 44

dynamic 34 IP masquerading 14 IP settings 44 ISDN/analog cable 11

, 40

keypad messages 84

LAN port 12 LEDs 13

, 27, 28,

package contents 11 packet filter 14 picking up a call 59 pickup see picking up a call

regulations and norms 90 restriction and presentation of number

dialed (COLR/COLP) 76

safety instructions 8 selecting the outgoing number 56 serial number 87 shortening the dialing procedure 56 specifying the outside dialing mode 62 supply voltage 13 support 85 suppressing caller ID 74 suspend/resume 82 switch 12

, 86

, 20

technical specifications 13 telephone 19 transferring calls 60

Mac OS X 48 MCID, see

call tracing

NAT 14 network cable 11 network hub 23

updates 86 USB cable 11 USB connector 25 USB port 24 user interface 32

warranty 2

FRITZ!Box Fon – Index 89

Page 90

Declaration of CE Conformity

The

AVM GmbH

manufacturer

Address Alt-Moabit 95

D-10559 Berlin

herewith declares that the product

Product FRITZ!Box Fon Type ADSL VoIP PBX

complies with the following directives:

z 1999/5/EEC R&TTE Directive:Radio Equipment and

Telecommunications Terminal Equipment

z 89/336/EEC EMC Directive:

Electromagnetic Compatibility

z 73/23/EEC Low Voltage Directive:

Electrical equipment designed for use within certain voltage limits

The following norms were consulted to assess conformity:

z CTR 3/1998.06.17 z EN 55022/9.98 + A1/10.00 Class B

EN 55024/9.98

z EN 60950/2001

EN 300 328-1/7.2001, EN 300 328-2/7.2001

ETSI TS 101 388, ITU-T G.992.1, ITU-T G.994.1, ETSI ETR328

The CE symbol confirms that this product conforms with the above mentioned norms and regulations.

Berlin, 19/05/2004 Peter Faxel, Technical Director

90 FRITZ!Box Fon – Declaration of CE Conformity

AVM Fritz!Box Fon Installation, Configuration & Operating Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Symbols and Highlighting

Safety Instructions

1 This Is FRITZ!Box Fon

1.1 Package Contents

1.2 Operation Requirements

1.3 FRITZ!Box Fon LEDs

1.4 Technical Specifications of FRITZ!Box Fon

1.5 Audible Signals

2 Starting FRITZ!Box Fon Operation

2.1 Mounting FRITZ!Box Fon

2.2 Connecting FRITZ!Box Fon to the Power Supply

2.3 Connecting FRITZ!Box Fon to DSL

2.4 Connecting FRITZ!Box Fon to ISDN or the Analog Telephone Line

2.5 Connecting Analog Terminal Devices to FRITZ!Box Fon

2.6 Connecting FRITZ!Box Fon to the Computer

2.7 Connecting FRITZ!Box Fon to the LAN Port

2.8 Connecting FRITZ!Box Fon to the USB Port of a Computer

2.9 Opening the User Interface

Configuring FRITZ!Box Fon for Internet Connections

3.1 FRITZ!Box Fon Uses the Internet Service Provider’s Account Information

3.2 Dialing an Internet Connection

Configuring FRITZ!Box Fon for Telephone Connections

4.1 Making Phone Calls with FRITZ!Box Fon

4.2 Configuring FRITZ!Box Fon for Internet Telephony and Calls on Fixed Lines

4.3 Useful Tips for Internet Telephony with FRITZ!Box Fon

5 Removing the FRITZ!Box Fon

6 Guidebook

6.1 Linking Up the Cable Network

6.2 IP Settings

6.3 Errors Opening the User Interface

6.4 DHCP Server

Configuration and Operation by Telephone

7.1 Operating FRITZ!Box Fon by Phone

7.2 Configuring FRITZ!Box Fon by Phone

7.3 Advanced Features of FRITZ!Box Fon

7.4 Features of the Telephone Network

Information, Updates and Support

8.1 Sources of Information

8.2 Updates

8.3 Assistance from AVM Support

Index

Declaration of CE Conformity