AVM FRITZ!Box 7360 Operating Instructions
Installation,
Configuration
and Operation
FRITZ!Box 7360
Table of Contents
Symbols and Highlighting . . . . . . . . . . . . . . . . . . . . . . . . 7
1 Getting to Know FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . 8
1.1 FRITZ!Box at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1.2 Ports and Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.3 Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.4 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2 Before You Connect the FRITZ!Box . . . . . . . . . . . . . . . . . 14
2.1 Contents of the FRITZ!Box Package. . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.2 Requirements for Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.3 Security and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3 Connecting FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3.1 Connecting to Electrical Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3.2 Connecting to the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3.3 Connecting to the Fixed-line Telephone Network . . . . . . . . . . . . . . 21
4 Connecting the Computer to the FRITZ!Box. . . . . . . . . . 23
4.1 Connecting Computers to the LAN Port . . . . . . . . . . . . . . . . . . . . . . 23
4.2 Connecting Computers Wirelessly via WLAN . . . . . . . . . . . . . . . . . . 25
5 The FRITZ!Box User Interface . . . . . . . . . . . . . . . . . . . . . 31
5.1 Opening the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
5.2 Protecting the User Interface with a Password. . . . . . . . . . . . . . . . . 32
5.3 Saving the FRITZ!Box Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
2
6 Configuring an Internet Connection in FRITZ!Box . . . . . 34
6.1 Configuring an Internet Connection for DSL. . . . . . . . . . . . . . . . . . . 34
6.2 Changing the Annex Setting of the FRITZ!Box . . . . . . . . . . . . . . . . . 35
6.3 Configuring the Internet Connection for Cable. . . . . . . . . . . . . . . . . 36
6.4 Configuring the Internet Connection for the
Mobile Telephone Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
6.5 Surfing the Net. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
7 Connecting Telephones and Terminal Devices to the
FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
7.1 Connecting an Analog Telephone or Another Analog Device . . . . . 38
7.2 Registering Cordless (DECT) Telephones . . . . . . . . . . . . . . . . . . . . . 38
7.3 Registering Smartphones with FRITZ!App Fon . . . . . . . . . . . . . . . . . 40
7.4 Connecting an IP Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
8 Setting Up the FRITZ!Box for Telephone Calls . . . . . . . . 43
8.1 Entering Internet Telephone Numbers . . . . . . . . . . . . . . . . . . . . . . . 43
8.2 Entering Fixed-line Telephone Numbers. . . . . . . . . . . . . . . . . . . . . . 44
8.3 Configuring Connected Telephones and Terminal Devices . . . . . . . 45
8.4 Making Telephone Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
9 Firmware Update: Updating the FRITZ!Box Software . . 47
10 FRITZ!Box as an Internet Router . . . . . . . . . . . . . . . . . . . 48
10.1 Child Protection: Restricting Internet Access. . . . . . . . . . . . . . . . . . 48
10.2 Port Forwarding: Making Computers Accessible from the Internet. 49
10.3 Dynamic DNS: Name Instead of IP Address . . . . . . . . . . . . . . . . . . . 50
10.4 Remote Access over HTTPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
10.5 Prioritization: Right of Way for Internet Access . . . . . . . . . . . . . . . . 51
10.6 VPN: Remote Access to the Home Network . . . . . . . . . . . . . . . . . . . 54
10.7 DNSSEC: Security for DNS Queries . . . . . . . . . . . . . . . . . . . . . . . . . . 55
10.8 IPv6: The New Internet Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
3
11 FRITZ!Box as a WLAN Base Station. . . . . . . . . . . . . . . . . 59
11.1 Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
11.2 Guest Access: WLAN Connection for Guests . . . . . . . . . . . . . . . . . . 61
11.3 Setting Up Night Service for WLAN . . . . . . . . . . . . . . . . . . . . . . . . . . 62
11.4 Increasing the Range of the WLAN Connection . . . . . . . . . . . . . . . . 63
11.5 WLAN Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
11.6 Frequency Ranges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
12 FRITZ!Box as a Telephone System . . . . . . . . . . . . . . . . . 71
12.1 Using the Telephone Book and Call List . . . . . . . . . . . . . . . . . . . . . . 71
12.2 Setting Up the FRITZ!Box Answering Machine . . . . . . . . . . . . . . . . . 72
12.3 Setting Up FRITZ!Box Fax Reception . . . . . . . . . . . . . . . . . . . . . . . . . 75
12.4 Setting Up Call Diversion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
12.5 Saving Costs with Dialing Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
12.6 Blocking Telephone Numbers and Callers . . . . . . . . . . . . . . . . . . . . 77
12.7 Setting Up Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
12.8 Enabling the Baby Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
12.9 Setting Up the Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
12.10 Making Telephone Calls with Convenience Functions. . . . . . . . . . . 81
13 FRITZ!Box as a DECT Base Station . . . . . . . . . . . . . . . . . 91
13.1 Paging Cordless Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
13.2 Deregistering a Cordless Telephone from the FRITZ!Box. . . . . . . . . 91
13.3 Enabling DECT Eco . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
14 The FRITZ!Box Home Network. . . . . . . . . . . . . . . . . . . . . 93
15 Network Devices in the FRITZ!Box Home Network . . . . 95
15.1 Network Settings in the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . . 95
15.2 Obtaining an IP Address Automatically . . . . . . . . . . . . . . . . . . . . . 101
4
16 USB Devices in the FRITZ!Box Home Network . . . . . . . 106
16.1 Power Supply for USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
16.2 USB Devices on the FRITZ!Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
16.3 Using USB Devices Safely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
16.4 Configuring Password Protection and Access Rights. . . . . . . . . . . 107
16.5 Accessing USB Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
16.6 Sharing a USB Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
17 Saving Energy with FRITZ!Box. . . . . . . . . . . . . . . . . . . . 115
17.1 Saving Energy with the WLAN Radio Network . . . . . . . . . . . . . . . . 115
17.2 Enabling Energy-saving Mode for USB Hard Drives. . . . . . . . . . . . 115
17.3 Saving Energy at the LAN Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
18 Help in Case of Errors . . . . . . . . . . . . . . . . . . . . . . . . . . 117
18.1 Cannot Establish a DSL Connection . . . . . . . . . . . . . . . . . . . . . . . . 117
18.2 The User Interface Does Not Open . . . . . . . . . . . . . . . . . . . . . . . . . 118
18.3 Cannot Establish a WLAN Connection . . . . . . . . . . . . . . . . . . . . . . 124
19 Configuring FRITZ!Box on the Telephone. . . . . . . . . . . 129
19.1 Restoring Factory Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
19.2 Switching WLAN On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
19.3 Turning Do Not Disturb On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
19.4 Switching the Alarm On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
19.5 Setting Up Call Diversion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
19.6 Disabling Automatic Outside Dialing . . . . . . . . . . . . . . . . . . . . . . . 136
20 Taking FRITZ!Box out of Operation . . . . . . . . . . . . . . . . 137
20.1 FRITZ!Box Restoring the Factory Settings . . . . . . . . . . . . . . . . . . . . 137
20.2 Uninstalling Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
21 Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . 139
21.1 Ports and Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
21.2 Router Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
21.3 User Interface and Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
21.4 Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
21.5 Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
5
22 Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
22.1 Documentation on the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . . 142
22.2 Information in the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
22.3 Support from the Support Team . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
22.4 Manufacturer’s Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
23 AVM Products for the FRITZ!Box . . . . . . . . . . . . . . . . . . 146
Legal Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Legal Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Declaration of CE Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Disposal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Drilling Template. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
6
Symbols and Highlighting
Symbols and emphasized text are used to mark certain information in
this manual.
Symbols
This symbol designates hints and tips that are useful in operating your product.
This symbol indicates important instructions that must be
observed to avoid malfunctions.
Highlighting
Highlighting Function Examples
Quotation marks Keys
Pointed brackets Joker <Telephone number>
Blue and underlined text
Blue text Links and references
Bold Emphasis Do not click the
Buttons
Menus
File paths
Folder and file
names
Address to be entered in the web
browser
within this manual
“F1” key
“Help”
“Home Network”
“C:\My Documents”
“Info”
fritz.box
For more information on
customer service, see
the section from
page 142.
button ...
7
Getting to Know FRITZ!Box
1 Getting to Know FRITZ!Box
This chapter gives you an overview of the features and functions of
your FRITZ!Box 7360 and describes ports, buttons and LEDs.
1.1 FRITZ!Box at a Glance
Access to the Internet
The FRITZ!Box connects multiple computers fast and safely
with the Internet. Other network-compatible devices like
smartphones and game consoles can use the FRITZ!Box for
their Internet connection.
For fast Internet connections a VDSL and ADSL modem is integrated into the FRITZ!Box. A preconfigured firewall protects
your network from attacks from the Internet.
The FRITZ!Box also offers a variety of functions to control access to the Internet as well as access from the Internet. The
“Internet filter” feature allows you to restrict access to the Internet for individual Windows users or computers, for instance for you children’s computers. With the integrated VPN
server you can link remote computers securely with the home
network of the FRITZ!Box over the Internet.
WLAN Base Station for Wireless Connections
Computers and other network devices that support WLAN can
be connected wirelessly with the FRITZ!Box. If no WLAN device is integrated in your computer, you can install an external
WLAN adapter like a FRITZ!WLAN USB Stick by AVM (see also
AVM Products for the FRITZ!Box from page 146).
The FRITZ!Box supports the fast WLAN N standard, which provides for data throughput of up to 300 Mbit/s (gross).
With the “guest access” feature you can grant friends and visitors fast, secure access to the Internet over your wireless network.
8
FRITZ!Box at a Glance
Telephone System (PBX)
The FRITZ!Box is a telephone system (PBX: private branch exchange) for the Internet and fixed-network telephone line.
The PBX is also equipped with up to five integrated answering
machines and one integrated fax machine for fax reception.
You do not need any more additional devices for these functions. For up to five different telephone numbers in the
FRITZ!Box you can configure a separate answering machine.
The FRITZ!Box can be configured to forward new messages on
an answering machine and new faxes automatically by email.
The FRITZ!Box telephone book is easy to manage in the web
browser. If you use multiple FRITZ!Fon cordless telephones on
the FRITZ!Box, you can use a shared telephone book or set up
a seperate telephone book for each FRITZ!Fon in the
FRITZ!Box.
In addition, the FRITZ!Box telephone functions offer convenient features like a call list, call diversion and do not disturb.
DECT Base Station for Cordless Telephones
A DECT base station is integrated in your FRITZ!Box. Up to six
cordless telephones can be connected with the FRITZ!Box:
you don’t need an additional base station.
Switchboard in the Home Network
The FRITZ!Box connects your computers and other network
devices not only with the Internet, but also with each other.
The connected network devices constitute the home network
of the FRITZ!Box and can exchange data among each other.
Connect computers and other network devices with the
FRITZ!Box either wirelessly via WLAN or using a network cable.
The FRITZ!Box can manage various storage media and make
them available to all participants in the home network. These
include connected USB flash drives, USB hard drives and online storage.
9
Ports and Interfaces
UMTS/HSPA modem
USB Ports
The FRITZ!Box has two USB ports, which can be used to integrate USB devices in your home network like USB printers or
USB storage media. The connected USB devices can then be
used simultaneously by all network devices in the home network of the FRITZ!Box.
If you connect a USB modem for mobile broadband Internet
(UMTS/HSPA), the FRITZ!Box can establish Internet connections via the mobile communications network.
Media Server for Music, Images, and Video in the Home
Network
As a media server the FRITZ!Box makes music, video and image files available throughout the entire home network. With
suitable playback devices in the home network of the
FRITZ!Box you can even play back the media files when the
computer is turned off.
Your music, video and image files can be stored on a USB
storage medium connected to the FRITZ!Box.
The playback devices or programs, for instance computers or
television sets, must support the UPnP AV or DLNA standard.
1.2 Ports and Interfaces
Analog telephone
Analog telephone,
fax, answering machine
DSL/VDSL
with telephone line
(analog)
Possibilities for connecting the FRITZ!Box
DECT
FRITZ!Fon or other
DECT telephones
storage media
10
USB 2.0
Printer,
2 x Gigabit-LAN
LAN, 1 Gbit/s,
PC, network
2 x LAN
LAN, 100 MBit/s,
PC, game console
WLAN
2.4 GHz/5 GHz
Notebook, smartphone,
video/TV Streaming
USB 2.0
and USB devices
Ports and Interfaces
• DSL/TEL
Socket for connecting to VDSL and ADSL2+ as well as to
the analog telephone network
• FON 1
One RJ11 socket for one analog telephone or another analog terminal device
• LAN1 – LAN4
4 Ethernet ports for connecting computers and other
network devices like game consoles and network hubs
LAN 1 – LAN 2: gigabit Ethernet (10/100/1000 Base-T)
LAN 3 – LAN 4: Ethernet (10/100 Base-T)
• USB
2 USB 2.0 ports for connecting USB devices like printers
or storage media
• WLAN base station
Integrated WLAN base station for connecting to WLAN
devices that use the radio standard IEEE 802.11b,
IEEE 802.11g or IEEE 802.11n (in the 2.4-GHz frequency
band)
• DECT base station
Integrated DECT base station for connecting up to
6 cordless telephones that use the DECT standard
11
Buttons
Fixed LineFixed Line
InternetInternet
PowePower/ DSLDSL
WLANWLAN
INFOINFO
1.3 Buttons
The FRITZ!Box has two buttons on the upper side of the housing.
FRITZ!Box buttons
WLAN Button
With the WLAN button you can turn the WLAN function on and
off and connect wireless devices with the FRITZ!Box by WPS.
WPS is an easy way to establish secure wireless connections
(see page 26).
1.4 LEDs
DECT Button
With the DECT button you can register cordless telephones on
the FRITZ!Box (see page 38) and page misplaced cordless
handsets (see page 91).
Five LEDs are built into the top of the FRITZ!Box 7360, which
flash or light up to display various connection statuses and
events.
12
LEDs
LED Condition Meaning
Power /
DSL
on
flashing
• Device has electrical power and the DSL line is ready for
operation
• Device has electrical power and the connection to DSL is
being established or has been interrupted
Internet on Telephone connection to the Internet active
flashing Messages in your mailbox (this function must be supported
by your telephony provider)
Fixed
Line
on Telephone connection to the fixed-line network active
flashing Messages in your mailbox (this function must be supported
by your telephony provider)
WLAN on WLAN function is enabled
flashing
• Switching the WLAN function on or off
• Adopting the WLAN settings
• Performing WPS
• WPS procedure aborted: More than two WLAN devices
are performing WPS at the same time. Repeat the WPS
procedure.
Info on
• Free telephone connection between two Internet tele-
phony subscribers is active (this function must be supported by your Internet telephony provider)
• The LED signals an event specified in the user interface
under “System / “Info” Display”
• Stick & Surf procedure with FRITZ!WLAN USB Stick from
AVM concluded
flashing • Updating the firmware
• New messages on the FRITZ!Box answering machine,
online meter reached the defined value, or another
event defined in the user interface under “System / “Info” Display” is signaled
• Stick & Surf procedure with FRITZ!WLAN USB Stick from
AVM in progress
• Registration procedure for a DECT handset in progress
flashing red Error: Open the FRITZ!Box user interface and follow the in-
structions on the “Overview” page
13
Before You Connect the FRITZ!Box
2 Before You Connect the FRITZ!Box
• Check the contents of your FRITZ!Box package. See the section
Contents of the FRITZ!Box Package on page 14 for more informa-
tion.
• Make sure that the requirements for connecting and operating
the FRITZ!Box have been met. See the section Requirements for
Operation on page 14 for more information.
• Please see the security and handling instructions in the section
Security and Handling on page 15.
2.1 Contents of the FRITZ!Box Package
• FRITZ!Box 7360
• one power supply unit
• one network cable
• one DSL/telephone cable (gray)
• printed product information
2.2 Requirements for Operation
In order to operate the FRITZ!Box, you must have the following:
• a web browser that supports Java script (for instance, In-
ternet Explorer version 8.0 or higher, or Firefox version 7
or higher)
• a connection to the Internet
– a DSL line (T-Com 1TR112 (compatible with U-R2)),
standard ITU G.992.1 Annex B (ADSL), ITU G.992.3
Annex B (ADSL2), ITU G.992.5 Annex B (ADSL2+),
AnnexA, AnnexJ or AnnexM
– or a VDSL2 line, standard ITU G.993.2
– or an Internet cable access with cable modem
– or a USB modem for mobile Internet access
(UMTS/HSPA)
14
Security and Handling
– or another Internet connection
• for connecting computers via WLAN:
computer with WLAN support (compliant with
IEEE 802.11n, IEEE 802.11g, or IEEE 802.11b). Computers that do not have integrated WLAN can be equipped
with WLAN support by installing a WLAN device like a
FRITZ!WLAN USB Stick, for instance.
• for connecting computers using network cable:
computer with a network port (network adapter standard
Ethernet 10/100/1000 Base-T)
• for fixed-line telephony:
an analog telephone line
2.3 Security and Handling
Before installing and using the FRITZ!Box, please read the following security and handling instructions.
Safety Instructions
When working with the FRITZ!Box 7360, be sure to observe
the following security instructions in order to protect yourself
and the FRITZ!Box from harm.
• Before mounting the FRITZ!Box on the wall, make sure
that there are no electrical lines, gas or water pipes located where you need to drill the holes.
If necessary, check the site it with a pipe detector or consult with qualified experts.
• Do not place FRITZ!Box on excessively heat-sensitive sur-
faces, as the base of the device can heat up during normal operation.
• Make sure that the ventilation slits on the FRITZ!Box
housing are always unobstructed. The ventilation slits
provide for air cooling.
– The FRITZ!Box should not be placed on a carpet or on
upholstered furniture.
15
Security and Handling
• Do not install the FRITZ!Box during an electrical storm.
• Disconnect the FRITZ!Box from the power supply and
• Never let liquids get inside the FRITZ!Box. Otherwise,
• The FRITZ!Box is intended for indoor use only.
• Do not open the FRITZ!Box housing. The device contains
Handling the FRITZ!Box
• You can either place FRITZ!Box on a horizontal surface or
• Place or hang the FRITZ!Box in a dry location that is free
• For ideal operating conditions, mount the FRITZ!Box on a
– Do not cover the FRITZ!Box.
from the DSL or VDSL line during electrical storms.
electric shocks or short circuits may result.
hazardous components and should only be opened by
authorized repair technicians.
mount it on a wall. For a drilling template to mount the
FRITZ!Box on a wall, see page 155.
of dust and protected from direct sunlight.
wall with the cables connected on the bottom.
• When connecting FRITZ!Box to your computer using a
network cable, keep in mind that the cable can be no
longer than 100 m.
• If you would like to establish wireless connections be-
tween the FRITZ!Box and the computer, position the
FRITZ!Box at a central location.
• Make sure to keep sufficient distance from potential
sources of interference like microwave devices or electric devices with large metal housings.
16
Connecting FRITZ!Box
3 Connecting FRITZ!Box
• Connect the FRITZ!Box to the power supply.
• Connect the FRITZ!Box to your Internet connection.
• Connect the FRITZ!Box to your telephone line.
This chapter tells you how.
Before you connect the FRITZ!Box, note the additional instructions in the section Security and Handling on page 15.
3.1 Connecting to Electrical Power
Power
Power
Internet
Internet
Fixed Line
Festnetz
WLAN
WLAN
INFO
Info
Connecting to the power supply
/
/
DSL
D SL
1. Pick up the power supply unit included in the FRITZ!Box
package.
Use only this power supply unit for connecting to electrical power.
2. Connect the power supply unit to the socket on the
FRITZ!Box labeled “Power”.
3. Plug the other end into an AC power outlet.
The “Power / DSL” LED begins flashing after a few seconds to
indicate that the FRITZ!Box is ready for operation.
3.2 Connecting to the Internet
Connect the FRITZ!Box to your Internet connection.
The FRITZ!Box can be connected using various types of Internet connections:
17
Connecting to the Internet
• DSL/VDSL line
• Internet cable access using a cable modem
• Internet via mobile telephone network using a UMTS/HS-
PA modem
Connecting to a DSL or VDSL Line
It depends on the type of your line how to connect the
FRITZ!Box.
DSL or VDSL line only, without fixed line (also direct access or IPbased access)
Via the DSL or VDSL line you can establish Internet connections and
conduct telephone calls.
Connect the FRITZ!Box to the socket of your DSL or VDSL line (see
page 19).
Socket
DSL or VDSL line with fixed-line network connection
In addition to the DSL or VDSL line you have an analog telephone
line. For these lines you received a DSL splitter (see glossary) from
your provider. Usually, the DSL splitter has to be connected with the
telephone socket.
Connect the FRITZ!Box to your DSL splitter (see page 20).
Telephone socket (left) and DSL splitter (right)
18
Connecting to the Internet
Connecting to the DSL or VDSL Line
Connecting using DSL/telephone cable
If you have a DSL line without a connection to the fixed-line
telephone network (also direct access or IP-based access),
then connect the FRITZ!Box as follows:
1. Connect the gray, long end of the DSL/telephone cable
to the socket on the FRITZ!Box labeled “DSL/TEL”.
2. Then insert the short, gray end into the DSL adapter. The
black branch of the cable remains free.
The “Power / DSL” LED begins flashing and then lights constantly. The FRITZ!Box is ready to establish Internet connections.
Power
Power
/
/
DSL
D SL
Internet
Internet
Fixed Line
Festnetz
WLAN
WLAN
INFO
Info
19
Connecting to the Internet
Connecting to a DSL or VDSL Line with Fixed Line
Connecting to the DSL splitter
If you have a DSL or VDSL line and a line to the fixed-line telephone network, then connect the FRITZ!Box as follows:
1. Connect the long, gray end of the DSL/telephone cable
to the socket on the FRITZ!Box labeled “DSL/TEL”.
2. Connect the short end of the cable to the DSL socket of
the DSL splitter.
Power
Power
/
/
DSL
D SL
Internet
Internet
Fixed Line
Festnetz
WLAN
WLAN
INFO
Info
The “Power / DSL” LED lights up after a short time to signalize
that the FRITZ!Box is ready for Internet connections.
Connecting to a Cable Connection
With an additional cable modem you can also use your
FRITZ!Box 7360 on a cable connection. Use a network cable.
1. Connect the free end of the network cable to the LAN
(Ethernet) port on the cable modem.
2. Connect the other end of the network cable to the socket
on FRITZ!Box labeled “LAN 1”.
3. Connect a computer with the FRITZ!Box either wirelessly
via WLAN or using a network cable (see page 23).
4. Set up the Internet connection for connections via cable
in the FRITZ!Box (see page 36).
20
Connecting to the Fixed-line Telephone Network
Connecting with the Internet via the Mobile Telephone
Network
If no other kind of Internet connection is available, you can
use your FRITZ!Box to connect to the Internet via the mobile
telephone network. A USB modem for mobile Internet access
(UMTS/HSPA) is required for this.
The FRITZ!Box supports UMTS/HSPA modems from various
manufacturers.
1. Insert the USB modem into the USB port on the
FRITZ!Box.
2. Set up the Internet connection via the mobile telephone
network (see page 36).
3.3 Connecting to the Fixed-line Telephone Network
The FRITZ!Box is a telephone system for Internet and fixedline telephony. If you want to make telephone calls via the
fixed-line network, connect the FRITZ!Box with your analog
telephone line.
Connecting to the Analog Line
If you have an analog line to the fixed-line telephone network,
then connect the FRITZ!Box as follows:
Power
Power
/
/
DSL
D SL
Internet
Internet
Festnetz
Fixed Line
WLAN
WLAN
INFO
Info
Connecting to the analog telephone line via the DSL splitter
21
Connecting to the Fixed-line Telephone Network
1. Make sure that the long end of the DSL/telephone cable
is connected to the socket on the FRITZ!Box labeled
“DSL/TEL”.
2. Insert the black end of the DSL/telephone cable into the
telephone socket on your DSL splitter.
The FRITZ!Box is connected with the analog fixed-line network.
22
Connecting the Computer to the FRITZ!Box
4 Connecting the Computer to the FRITZ!Box
Connect one or several computers to the FRITZ!Box.
4.1 Connecting Computers to the LAN Port
Power
Power
/
/
DSL
D SL
Internet
Internet
Fixed Line
Festnetz
WLAN
WLAN
INFO
Info
Connecting a computer to a LAN port on the FRITZ!Box
1. Set aside the network cable (yellow) from the FRITZ!Box
package.
2. If you work with a Linux operating system: Configure the
network adapter of the computer with the setting
“DHCP”.
3. Connect one end of the network cable to the network
port (network card) of the computer.
4. Connect the other end to the “LAN 1”, “LAN 2”, “LAN 3”
or “LAN 4” socket on the FRITZ!Box.
For connections at maximum speed (gigabit Ethernet),
connect the network cable to the “LAN 1” or “LAN 2”
socket.
Now the FRITZ!Box and the computer are connected to each
other.
23
Connecting Computers to the LAN Port
Connecting More Computers to the LAN Ports
Additional cables are required to connect further computers.
In purchasing a LAN cable, note the instructions in the section Network Cable on page 141.
One computer can be connected to each network port of the
FRITZ!Box.
Connecting a Network Hub or Switch
You can also connect a network hub or switch to the LAN
ports on the FRITZ!Box.
Power
Power
/
/
DSL
D SL
Internet
Internet
Fixed Line
Festnetz
WLAN
WLAN
INFO
Info
Connecting FRITZ!Box to a network hub
1. Set aside the network cable (yellow) from the FRITZ!Box
package.
2. Connect one end of the LAN cable to the uplink port (see
glossary) of the network hub or network switch.
3. Connect the other end to the “LAN 1”, “LAN 2”, “LAN 3”
or “LAN 4” socket on the FRITZ!Box.
For connections at maximum speed (gigabit Ethernet),
connect the network cable to the “LAN 1” or “LAN 2”
socket.
24
Connecting Computers Wirelessly via WLAN
The FRITZ!Box and the network hub are now connected with
each other.
4.2 Connecting Computers Wirelessly via WLAN
Using WLAN radio technology you can connect multiple computers with the FRITZ!Box wirelessly.
• WLAN device
A computer to be connected to the FRITZ!Box via WLAN
must be equipped with a WLAN device for it to support
WLAN. Many modern computers and notebooks come
with a WLAN device integrated.
• WLAN security settings
In the FRITZ!Box, WLAN security settings are enabled upon delivery. Before a computer can establish a wireless
connection to the FRITZ!Box, the WLAN security settings
of the FRITZ!Box must be transferred to the WLAN device.
For this procedure the FRITZ!Box supports the two automatic methods AVM Stick & Surf and WPS (Wi-Fi Protected Setup). The security settings can also be transferred
manually.
For more information on WLAN, see the section FRITZ!Box as
a WLAN Base Station from page 59.
Establishing a WLAN Connection with AVM Stick & Surf
If you use a FRITZ!WLAN USB Stick from AVM as the WLAN device, you can use AVM Stick & Surf to establish a secure
WLAN connection quickly and conveniently.
1. Switch on your computer.
25
Connecting Computers Wirelessly via WLAN
2. Insert your FRITZ!WLAN USB Stick into one of the USB
ports on the FRITZ!Box.
The WLAN security settings are transmitted to the
FRITZ!WLAN USB Stick. The “Info” LED on the FRITZ!Box
begins flashing quickly.
As soon as the “Info” LED stops flashing, transmission
of the settings has been concluded.
3. Remove the FRITZ!WLAN USB Stick.
4. Now insert the FRITZ!WLAN USB Stick into the USB port
of the computer.
The security settings will be adopted and the WLAN connection between the FRITZ!Box and the FRITZ!WLAN USB Stick
will be established. As soon as the WLAN connection has
been established the computer is connected to the FRITZ!Box.
See the AVM FRITZ!WLAN USB Stick manual for details.
Establishing a WLAN Connection Using WPS
The FRITZ!Box supports WPS (Wi-Fi Protected Setup). WLAN
devices that also support WPS can be connected with your
FRITZ!Box securely using this method. All of the necessary
WLAN security settings are transferred in the process. There
are two kinds of WPS: the push-button method and the PIN
method.
WPS with the Push-button Method
The push-button method (WPS PBC: WPS push-button configuration) can be used if your WLAN device is also equipped
with a WPS button, or if WPS can be enabled via the control
software of the WLAN device.
1. Press the “WLAN” button on the FRITZ!Box and hold it
down for at least six seconds.
26
Connecting Computers Wirelessly via WLAN
f
Internet
Power/DSL
Fixed Line
2. As soon as the “WLAN” LED begins flashing, enable the
WPS function on the other WLAN device, either by pressing a button or in the device’s user interface (depending
on the device). Activation must be started within two
minutes.
The FRITZ!Box and the WLAN device now connect with each
other automatically. The WLAN device adopts the security settings of the FRITZ!Box.
As soon as the WLAN connection has been established the
computer is connected to the FRITZ!Box.
WLAN
Info
Push for approx.
6 seconds
WPS with the PIN Method
If your WLAN device supports WPS, but does not have a button to start the push method nor any possibility to enable it in
its control software, use the PIN method to establish the
WLAN connection.
You can choose between two methods:
• the FRITZ!Box specifies the PIN
• the WLAN device specifies the PIN.
The FRITZ!Box Specifies the PIN
1. Open the FRITZ!Box user interface.
2. Select the “WLAN / Security” menu.
3. Go to the “WPS Quick Connection” page.
27
Connecting Computers Wirelessly via WLAN
4. Enable the setting “WPS enabled”.
5. Select the option “PIN method (WPS-PIN), the FRITZ!Box
specifies the PIN”.
6. The PIN will be displayed. Enter this PIN in the control
software of the WLAN device.
7. Click “Start WPS”.
The “WLAN” LED on the FRITZ!Box flashes slowly, indicating
that the WPS procedure has begun. Now a secure WLAN connection is being established between the FRITZ!Box and the
WLAN device.
The WLAN Device Specifies the PIN
1. Open the FRITZ!Box user interface.
2. Select the “WLAN / Security” menu.
3. Go to the “WPS Quick Connection” page.
4. Enable the setting “WPS enabled”.
5. Select the option “PIN method (WPS-PIN), the WLAN de-
vice specifies the PIN”.
6. Now start the control software of the WLAN device. The
program outputs a PIN for establishing a connection.
7. Enter this PIN in the FRITZ!Box user interface.
8. Click “Start WPS”.
The “WLAN” LED on the FRITZ!Box flashes slowly, indicating
that the WPS procedure has begun. Now a secure WLAN connection is being established between the FRITZ!Box and the
WLAN device.
Transferring the WLAN Security Settings Manually
The WLAN security settings for WLAN devices can also be
transferred manually. Manual transfer is unavoidable if a
WLAN device does not support any methods for transferring
the security settings automatically.
For manual transfer the WLAN security settings have to be entered in the WLAN software.
28
Connecting Computers Wirelessly via WLAN
WLAN devices are generally delivered with their own WLAN
software, which is installed in the computer along with the
WLAN device. By now many operating systems have WLAN
software included. Integrated WLAN devices sometimes use
the operating system’s WLAN software.
Installing a WLAN Device
If you need to use a separate WLAN device because you do
not have one integrated, then install the WLAN device in the
computer along with the corresponding WLAN software.
Please take note of the instructions in the documentation of
the device.
Transferring WLAN Security Settings
The values for WLAN security preconfigured in the FRITZ!Box
have to be transferred to the WLAN device by entering the values in the WLAN software.
If you would like to establish a WLAN connection using the
preset values, then your WLAN device must support the WPA
encryption procedure.
1. Start the WLAN software.
2. Enter the following values for the connection between
the FRITZ!Box and the WLAN device:
SSID (name of the
WLAN radio network)
Encryption method WPA (TKIP) or WPA2 (AES-CCMP)
Encryption WPA PSK or WPA2 PSK (AES)
WLAN key The key is printed on the sticker at-
Network mode Infrastructure
FRITZ!Box 7360
tached to the bottom of the housing.
3. Confirm your entries using the relevant button in the us-
er interface (for instance, “OK” or “Connect”).
Now your WLAN device and the FRITZ!Box are connected with
each other wirelessly.
29
Connecting Computers Wirelessly via WLAN
If the WLAN Device Does Not Support WPA
If your WLAN device does not support WPA encryption, you
must convert the encryption set in the FRITZ!Box to WEP. For
this you must change the WLAN settings in the FRITZ!Box.
1. Connect the FRITZ!Box and the computer using the net-
work cable (yellow) (see the section Connecting Compu-
ters to the LAN Port on page 23).
2. Open the FRITZ!Box user interface (see the section
Opening the User Interface on page 31).
3. Select the “WLAN / Security” menu.
4. Then select WEP encryption and enter a network key.
5. Click the “Apply” button.
A window is displayed with the WLAN security settings.
6. Make a note of the settings or print out the page.
7. Close the user interface and clear the connection be-
tween the FRITZ!Box and the computer. Remove the network cable (yellow).
8. Configure your WLAN device with the security settings
entered in the FRITZ!Box.
The WLAN connection between your WLAN device and the
FRITZ!Box will be established.
We strongly recommend using a WLAN device that supports
WPA or WPA2 (for instance, a FRITZ!WLAN USB Stick from
AVM). WEP is out of date and data encrypted with WEP can be
deciphered within minutes.
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