AVM FRITZ!Box 3370 Operating Instructions
FRITZ!Box 3370
alla
Installation
Inst
and Operation
and Operation
tion
Table of Contents
Symbols and Highlighting . . . . . . . . . . . . . . . . . . . . . . . . . 6
1 The FRITZ!Box 3370. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2 Ports, Interfaces, Buttons and LEDs. . . . . . . . . . . . . . . . . . 8
2.1 Ports and Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.2 Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.3 LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3 Before You Connect the FRITZ!Box . . . . . . . . . . . . . . . . . . 11
3.1 Contents of the FRITZ!Box Package . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3.2 Requirements for Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3.3 Security and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
4 Connecting the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . 15
4.1 Connecting to Electrical Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
4.2 Connecting to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
5 Connecting the Computer to the FRITZ!Box . . . . . . . . . . . 17
5.1 Connecting Computers to the LAN Port . . . . . . . . . . . . . . . . . . . . . . . . 17
5.2 Connecting Computers Wirelessly over WLAN . . . . . . . . . . . . . . . . . . 19
6 The FRITZ!Box User Interface . . . . . . . . . . . . . . . . . . . . . . 26
6.1 Opening the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
6.2 Overview: Everything at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
6.3 Standard View and Advanced View. . . . . . . . . . . . . . . . . . . . . . . . . . . 28
6.4 Protecting the User Interface with a Password . . . . . . . . . . . . . . . . . . 28
6.5 Saving the FRITZ!Box Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
FRITZ!Box 3370 2
7 Configuring an Internet Connection in the FRITZ!Box . . . 31
7.1 Configuring an Internet Connection for DSL . . . . . . . . . . . . . . . . . . . . 31
7.2 Changing the Annex Setting of the FRITZ!Box. . . . . . . . . . . . . . . . . . . 32
7.3 Configuring the Internet Connection for the Mobile Communications
Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
7.4 Surfing the Net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
8 Firmware Update: Updating the FRITZ!OS . . . . . . . . . . . . 35
8.1 Searching for and Transferring FRITZ!OS Update with the Wizard. . . 35
8.2 Automatic Search for Updates and Updating FRITZ!OS . . . . . . . . . . . 36
9 MyFRITZ!: Global Access to the FRITZ!Box . . . . . . . . . . . . 38
10 FRITZ!Box as an Internet Router . . . . . . . . . . . . . . . . . . . . 41
10.1 Child Protection: Restricting Internet Access . . . . . . . . . . . . . . . . . . . 41
10.2 Port Forwarding: Making Computers Accessible from the Internet . . 42
10.3 Dynamic DNS: Name Instead of IP Address . . . . . . . . . . . . . . . . . . . . 45
10.4 Remote Access over HTTPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
10.5 Prioritization: Right of Way for Internet Access. . . . . . . . . . . . . . . . . . 46
10.6 VPN: Remote Access to the Home Network. . . . . . . . . . . . . . . . . . . . . 48
10.7 DNS Server: Freely Selectable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
10.8 DNSSEC: Security for DNS Queries . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
10.9 IPv6: The New Internet Protocol. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
10.10 Mobile Network: Replace Faulty DSL . . . . . . . . . . . . . . . . . . . . . . . . . . 53
11 FRITZ!Box as a WLAN Base Station. . . . . . . . . . . . . . . . . . 55
11.1 Connecting WLAN Devices Securely with the FRITZ!Box. . . . . . . . . . . 55
11.2 Connecting WLAN Devices with the FRITZ!Box Guest Access. . . . . . . 57
11.3 Switching the WLAN Radio Network On and Off by Schedule . . . . . . 58
11.4 Enlarging the WLAN Radio Network. . . . . . . . . . . . . . . . . . . . . . . . . . . 58
11.5 WLAN—Getting Technical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
FRITZ!Box 3370 3
12 The FRITZ!Box Home Network . . . . . . . . . . . . . . . . . . . . . . 68
13 Network Devices in the FRITZ!Box Home Network. . . . . . 70
13.1 Network Settings in the FRITZ!Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
13.2 Obtaining an IP Address Automatically. . . . . . . . . . . . . . . . . . . . . . . . 78
14 USB Devices in the FRITZ!Box Home Network . . . . . . . . . 81
14.1 Power Supply for USB Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
14.2 USB Devices on the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
14.3 Using USB Devices Safely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
14.4 Configuring Password Protection and Access Rights . . . . . . . . . . . . . 82
14.5 Accessing USB Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
14.6 Sharing a USB Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
15 Saving Energy with FRITZ!Box. . . . . . . . . . . . . . . . . . . . . . 90
15.1 Saving Energy with the WLAN Radio Network. . . . . . . . . . . . . . . . . . . 90
15.2 Enabling Energy-saving Mode for USB Hard Drives . . . . . . . . . . . . . . 90
15.3 Saving Energy at the LAN Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
16 Help in Case of Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
16.1 Cannot Establish a DSL Connection . . . . . . . . . . . . . . . . . . . . . . . . . . 92
16.2 The User Interface Does Not Open. . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
16.3 Cannot Establish a WLAN Connection. . . . . . . . . . . . . . . . . . . . . . . . . 98
17 Taking FRITZ!Box out of Operation . . . . . . . . . . . . . . . . . 103
17.1 Restoring Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
17.2 Uninstalling Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
FRITZ!Box 3370 4
18 Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . 106
18.1 Ports and Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
18.2 Router Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
18.3 User Interface and Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
18.4 Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
18.5 Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
19 Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
19.1 Documentation on the FRITZ!Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
19.2 Information in the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
19.3 Feedback on FRITZ!Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
19.4 Support from the Support Team . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
19.5 Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
20 AVM Products for the FRITZ!Box . . . . . . . . . . . . . . . . . . . 112
Legal Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Legal Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Declaration of CE Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Disposal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Drilling Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
FRITZ!Box 3370 5
Symbols and Highlighting
Symbols and emphasized text are used to mark certain information in
this manual.
Symbols
This symbol marks useful hints and tips.
This symbol indicates important instructions that must be
observed to avoid malfunctions.
Highlighting
Marker Example
Quotation marks designate elements in the
user interface, path entries, and names of
folders and files
Pointed brackets mark wild cards <Telephone number>
Blue, underlined text designates addresses
to be entered in the browser
Blue text designates links and references
within this manual
Bold type emphasizes important words Do not click ...
“Home Network”
“C:\Pictures”
“Info”
fritz.box
see page 117
FRITZ!Box 3370 6
The FRITZ!Box 3370
1 The FRITZ!Box 3370
Welcome! We are glad you decided on a FRITZ!Box. The FRITZ!Box 3370
is the hub of your home network, connecting your computers and network devices with the Internet. You can operate the FRITZ!Box on a DSL
or VDSL line as an Internet router.
The FRITZ!Box has ports for computers and USB devices and supports
wireless LAN technology. This means you can use the FRITZ!Box as a
wireless LAN base station for wireless devices like notebooks, tablets
or smartphones.
The FRITZ!Box integrates connected computers and network devices into your private home network. The devices can exchange data with each
other and enjoy shared access to USB hard drives, USB printers and
other USB devices. The FRITZ!Box transmits music, video and image
files to suitable playback devices in the home network.
The FRITZ!Box offers you a full range of functions and settings so that
you can set up a home network tailored to your needs.
In the settings of your FRITZ!Box you can access a user interface that is
easy to operate in any web browser. Wizards guide you step by step
through the setup of the most important FRITZ!Box functions, and comprehensive online Help is available on every page of the user interface.
FRITZ!Box 3370 7
Ports, Interfaces, Buttons and LEDs
Printer,
storage media
Computer, game
console, network
For DSL without
a telephone line
USB 2.0 4 x Gigabit LAN
UMTS/HSPA modem
and USB devices
Notebook, smartphone,
video/TV streaming
USB 2.0
WLAN
2.4 GHz/5 GHz
DSL/VDSL
2 Ports, Interfaces, Buttons and LEDs
This chapter describes the ports, interfaces, buttons and LEDs of the
FRITZ!Box.
2.1 Ports and Interfaces
Possibilities for connecting the FRITZ!Box
• DSL
Socket for connecting to ADSL2+ and VDSL
• LAN1 – LAN4
4 gigabit Ethernet ports (10/100/1000 Base-T) for connecting computers and other network devices like game
consoles and network hubs
• USB
2 USB 2.0 ports for connecting USB devices like printers
or storage media
• WLAN base station
Integrated WLAN base station for connecting to WLAN
devices that use the radio standard IEEE 802.11a,
IEEE 802.11b, IEEE 802.11g or IEEE 802.11n (in the 2.4or 5-GHz frequency band)
FRITZ!Box 3370 8
Buttons
WLANWLAN
LANLAN
PowePower
DSLDSL
InfoInfo
WLAN
WLAN
Power
Power
2.2 Buttons
The FRITZ!Box has two buttons on the upper side of the housing.
FRITZ!Box buttons
WLAN Button
With the WLAN button you can turn the WLAN function on and
off and connect wireless devices with the FRITZ!Box by WPS.
WPS is an easy way to establish secure wireless connections
(see page 20).
Power Button
Use the Power button to switch the FRITZ!Box on and off.
FRITZ!Box 3370 9
LEDs
2.3 LEDs
Five LEDs are built into the top of the FRITZ!Box 3370, which
flash or light up to display various connection statuses and
events.
LED Condition Meaning
Power on
flashing
LAN on Network connection is active to at least one connected de-
WLAN on WLAN function is enabled
flashing
DSL on Internet connection is active
Info flashing
flashing red Error: Open the FRITZ!Box user interface and follow the in-
• Device has electrical power and the DSL line is ready
for operation
• Device has electrical power and the connection to DSL
is being established or has been interrupted
vice (network adapter or hub/switch)
• Switching the WLAN function on or off
• Adopting the WLAN settings
• Performing WPS
• WPS procedure aborted: More than two WLAN devices
are performing WPS at the same time. Repeat the WPS
procedure.
• Updating FRITZ!OS, the firmware of your FRITZ!Box
• Online meter reached the defined value, or another
event defined in the user interface under “System / “Info” Display” is signaled
structions on the “Overview” page
FRITZ!Box 3370 10
Before You Connect the FRITZ!Box
3 Before You Connect the FRITZ!Box
• Check the contents of your FRITZ!Box package. See the section
Contents of the FRITZ!Box Package on page 11 for more informa-
tion.
• Make sure that the requirements for connecting and operating the
FRITZ!Box have been met. See the section Requirements for Opera-
tion on page 11 for more information.
• Please see the security and handling instructions in the section
Security and Handling on page 12.
3.1 Contents of the FRITZ!Box Package
• FRITZ!Box 3370
• one power supply unit
• one network cable
• one DSL cable
• printed product information
3.2 Requirements for Operation
In order to operate the FRITZ!Box, you must have the following:
• a web browser that supports Java script (for instance, In-
ternet Explorer version 8.0 or higher, or Firefox version 7
or higher)
• a connection to the Internet
– a DSL line, standard ITU G.992.1 Annex A or B
(ADSL), ITU G.992.3 Annex A or B (ADSL2),
ITU G.992.5 Annex A or B (ADSL2+), ITU G.992.3/5
Annex J, ITU G.992.3/5 Annex M, ITU G.994.1 (G.hs)
– or a VDSL2 line, standard ITU G.993.2 Annex A or B
(VDSL2)
– or a USB modem for mobile Internet access
(UMTS/HSPA)
FRITZ!Box 3370 11
Security and Handling
• for connecting computers via WLAN:
computer with WLAN support (compliant with
IEEE 802.11n, IEEE 802.11g, IEEE 802.11a or
IEEE 802.11b). Computers that do not have integrated
WLAN can be equipped with WLAN support by installing
a WLAN device like a FRITZ!WLAN USB Stick N, for instance.
• for connecting computers using network cable:
computer with a network port (network adapter standard
Ethernet 10/100/1000 Base-T)
3.3 Security and Handling
Before installing and using the FRITZ!Box, please read the following security and handling instructions.
Safety Instructions
When connecting the FRITZ!Box 3370, be sure to observe the
following security instructions in order to protect yourself
and the FRITZ!Box from harm.
• Avoid overloading power outlets, extension cables and
socket strips. Overloaded power supply components
present a fire and electrocution risk.
– Avoid using sockets strips and extension cords if at
all possible.
– Do not connect multiple extension cords or socket
strips to each other.
• Before mounting the FRITZ!Box on the wall, make sure
that there are no electrical lines, gas or water pipes located where you need to drill the holes.
If necessary, check the site with a pipe detector or consult with qualified experts.
FRITZ!Box 3370 12
Security and Handling
• Make sure that the ventilation slits on the FRITZ!Box
• Do not place the FRITZ!Box on excessively heat-sensitive
• Do not install the FRITZ!Box during an electrical storm.
• During a storm, disconnect the FRITZ!Box from the power
• Never let liquids get inside the FRITZ!Box. Otherwise,
• Do not open the FRITZ!Box housing. The device contains
• The FRITZ!Box is intended for indoor use only.
housing are always unobstructed. The ventilation slits
provide for air cooling.
– The FRITZ!Box should not be placed on a carpet or on
upholstered furniture.
– Do not cover the FRITZ!Box.
surfaces, as the base of the device can heat up during
normal operation.
supply and from the DSL or VDSL line.
electric shocks or short circuits may result.
hazardous components and should only be opened by
authorized repair technicians.
Handling the FRITZ!Box
• You can either place FRITZ!Box on a horizontal surface or
mount it on a wall. For a drilling template to mount the
FRITZ!Box on a wall, see page 120.
• Place or hang the FRITZ!Box in a dry location that is free
of dust and protected from direct sunlight.
• For ideal operating conditions, mount the FRITZ!Box on a
wall with the cables connected on the bottom.
• When connecting the FRITZ!Box to your computer using a
network cable, keep in mind that the cable can be no
longer than 100 m.
• If you would like to establish wireless connections be-
tween the FRITZ!Box and the computer, position the
FRITZ!Box at a central location.
FRITZ!Box 3370 13
Security and Handling
• Make sure to keep sufficient distance from potential
sources of interference like microwave devices or electric devices with large metal housings.
FRITZ!Box 3370 14
Connecting the FRITZ!Box
InfoInfo
DSLDSL
WLANWLA
N
LANLAN
PowerPower
4 Connecting the FRITZ!Box
• Connect the FRITZ!Box to the power supply.
• Connect the FRITZ!Box to your Internet connection.
This chapter tells you how.
Before you connect the FRITZ!Box, note the additional instructions in the section Security and Handling on page 12.
4.1 Connecting to Electrical Power
Connecting to the power supply
1. Pick up the power supply unit included in the FRITZ!Box
package.
Use only this power supply unit for connecting to electrical power.
1. Connect the power supply unit to the socket on the
FRITZ!Box labeled “Power”.
2. Plug the other end into an AC power outlet.
The “Power” LED begins flashing after a few seconds to indicate that the FRITZ!Box is ready for operation.
4.2 Connecting to the Internet
The FRITZ!Box can be connected using various types of Internet connections:
• DSL/VDSL line
• Internet via mobile communications network using a
FRITZ!Box 3370 15
UMTS/HSPA modem
Connecting to the Internet
InfoInfo
DSLDSL
WLANWLAN
LANLA
N
PowerPower
Connecting to the DSL Line
Connecting to a telephone socket
1. Pick up the DSL cable (gray) included in the package.
The cable has an RJ45 connector on both ends.
2. Insert one end of the cable into the socket on the
FRITZ!Box labeled “DSL”.
3. Connect the other end to the socket on the DSL splitter
labeled “DSL” or similar.
The “Power” LED lights up after a short time to signalize that
the FRITZ!Box is ready for Internet connections over DSL.
Connecting to the Internet via the Mobile
Communications Network
If no other kind of Internet connection is available, you can
use your FRITZ!Box to connect to the Internet via the mobile
communications network. A USB modem for mobile Internet
access (UMTS/HSPA) is required for this.
The FRITZ!Box supports UMTS/HSPA modems from various
manufacturers.
1. Insert the USB modem into the USB port on the
FRITZ!Box.
2. Set up the Internet connection via the mobile communi-
cations network (see page 33).
FRITZ!Box 3370 16
Connecting the Computer to the FRITZ!Box
InfoInfo
DSLDSL
WLANWLA
N
LANLAN
PowerPower
5 Connecting the Computer to the FRITZ!Box
You can connect a computer with the FRITZ!Box either using a network
cable or wirelessly over WLAN.
A computer can be connected with the FRITZ!Box using only
one of these methods. It is not possible to connect using the
network cable and WLAN.
5.1 Connecting Computers to the LAN Port
Connecting a computer to the FRITZ!Box using a network cable
1. Set aside the network cable from the FRITZ!Box package.
2. If you work with a Linux operating system: Configure the
network adapter of the computer with the setting
“DHCP”.
port (network adapter) of the computer.
3. Connect one end of the network cable to the network
4. Connect the other end to the “LAN 1”, “LAN 2”, “LAN 3”
or “LAN 4” socket on the FRITZ!Box.
Now the FRITZ!Box and the computer are connected to each
other.
FRITZ!Box 3370 17
Connecting Computers to the LAN Port
InfoInfo
DSLDSL
WLANW
L
AN
LANLAN
PowerPower
Connecting More Computers to the LAN Ports
Additional cables are required to connect further computers.
In purchasing a LAN cable, note the instructions in the section Network Cable on page 107.
One computer can be connected to each network port of the
FRITZ!Box.
Connecting a Network Hub or Switch
You can also connect a network hub or switch to the LAN
ports on the FRITZ!Box.
Connecting the FRITZ!Box to a network hub
1. Set aside the network cable from the FRITZ!Box package.
2. Connect one end of the LAN cable to the uplink port (see
glossary) of the network hub or network switch.
3. Connect the other end of the cable to one of the LAN
ports on the FRITZ!Box.
The FRITZ!Box and the network hub are now connected with
each other.
FRITZ!Box 3370 18
Connecting Computers Wirelessly over WLAN
5.2 Connecting Computers Wirelessly over WLAN
Using WLAN radio technology you can connect multiple computers with the FRITZ!Box wirelessly.
Please note the following before establishing a wireless connection between the computer and the FRITZ!Box:
• WLAN device
A computer to be connected to the FRITZ!Box via WLAN
must be equipped with a WLAN device for it to support
WLAN. A WLAN device can be an external WLAN adapter—like a USB stick, for example—or a device integrated
in the computer. Many modern computers and notebooks come with a WLAN device integrated.
• WLAN security settings
In the FRITZ!Box, WLAN security settings are enabled upon delivery. Before a computer can establish a wireless
connection to the FRITZ!Box, the WLAN security settings
of the FRITZ!Box must be transferred to the WLAN device.
For this procedure the FRITZ!Box supports the two automatic methods AVM Stick & Surf and WPS (Wi-Fi Protected Setup). The security settings can also be transferred
manually.
For more information on WLAN, see the section FRITZ!Box as
a WLAN Base Station from page 55.
FRITZ!Box 3370 19
Connecting Computers Wirelessly over WLAN
Establishing a WLAN Connection with AVM Stick & Surf
If you use a FRITZ!WLAN USB Stick from AVM as the WLAN device, you can use AVM Stick & Surf to establish a secure
WLAN connection quickly and conveniently.
1. Switch on your computer.
2. Insert your FRITZ!WLAN USB Stick into one of the USB
ports on the FRITZ!Box.
The WLAN security settings are transmitted to the
FRITZ!WLAN USB Stick. The “Info” LED on the FRITZ!Box
begins flashing quickly.
As soon as the “Info” LED stops flashing, transmission
of the settings has been concluded.
3. Remove the FRITZ!WLAN USB Stick.
4. Now insert the FRITZ!WLAN USB Stick into the USB port
of the computer.
The security settings will be adopted and the WLAN connection between the FRITZ!Box and the FRITZ!WLAN USB Stick
will be established. As soon as the WLAN connection has
been established the computer is connected to the FRITZ!Box.
See the AVM FRITZ!WLAN USB Stick manual for details.
Establishing a WLAN Connection Using WPS
The FRITZ!Box supports WPS (Wi-Fi Protected Setup). WLAN
devices that also support WPS can be connected with your
FRITZ!Box securely using this method. All of the necessary
WLAN security settings are transferred in the process. There
are two kinds of WPS: the push-button method and the PIN
method.
FRITZ!Box 3370 20
Connecting Computers Wirelessly over WLAN
WLAN
Power
LAN
DSL
Info
WPS with the Push-button Method
The push-button method (WPS PBC) can be used if your WLAN
device is equipped with a WPS button, or if WPS can be enabled via the control software of the WLAN device.
1. Press the “WLAN” button on the FRITZ!Box until the
“WLAN” LED begins flashing.
Power
WLAN
LAN
Info
DSL
Push for approx.
6 seconds
2. When the “WLAN” flashes, start WPS on the WLAN de-
vice. You have 2 minutes for this task.
How to start WPS depends on the WLAN device. Either
press a button on the WLAN device, or start WPS in the
control software of the WLAN device.
The connection between the FRITZ!Box and the computer is
established automatically. The computer is now connected
with the FRITZ!Box.
WPS with the PIN Method
If your WLAN device supports WPS, but does not have a button to start the push method nor any possibility to enable it in
its control software, use the PIN method to establish the
WLAN connection.
You can choose between two methods:
• the FRITZ!Box specifies the PIN
• the WLAN device specifies the PIN.
FRITZ!Box 3370 21
Connecting Computers Wirelessly over WLAN
The FRITZ!Box Specifies the PIN
1. Open the FRITZ!Box user interface.
2. Select the “WLAN / Security” menu.
3. Go to the “WPS Quick Connection” page.
4. Enable the setting “WPS enabled”.
5. Select the option “PIN method (WPS-PIN), the FRITZ!Box
specifies the PIN”.
6. The PIN will be displayed. Enter this PIN in the control
software of the WLAN device.
7. Click “Start WPS”.
The “WLAN” LED on the FRITZ!Box flashes slowly, indicating
that the WPS procedure has begun. Now a secure WLAN connection is being established between the FRITZ!Box and the
WLAN device.
The WLAN Device Specifies the PIN
1. Open the FRITZ!Box user interface.
2. Select the “WLAN / Security” menu.
3. Go to the “WPS Quick Connection” page.
4. Enable the setting “WPS enabled”.
5. Select the option “PIN method (WPS-PIN), the WLAN de-
vice specifies the PIN”.
6. Now start the control software of the WLAN device. The
program outputs a PIN for establishing a connection.
7. Enter this PIN in the FRITZ!Box user interface.
8. Click “Start WPS”.
The “WLAN” LED on the FRITZ!Box flashes slowly, indicating
that the WPS procedure has begun. Now a secure WLAN connection is being established between the FRITZ!Box and the
WLAN device.
FRITZ!Box 3370 22
Connecting Computers Wirelessly over WLAN
Transferring the WLAN Security Settings Manually
The WLAN security settings for WLAN devices can also be
transferred manually. Manual transfer is unavoidable if a
WLAN device does not support any methods for transferring
the security settings automatically.
For manual transfer the WLAN security settings have to be entered in the WLAN software.
WLAN devices are generally delivered with their own WLAN
software, which is installed in the computer along with the
WLAN device. By now many operating systems have WLAN
software included. Integrated WLAN devices sometimes use
the operating system’s WLAN software.
Installing a WLAN Device
If you need to use a separate WLAN device because you do
not have one integrated, then install the WLAN device in the
computer along with the corresponding WLAN software.
Please take note of the instructions in the documentation of
the device.
Transferring WLAN Security Settings
The values for WLAN security preconfigured in the FRITZ!Box
have to be transferred to the WLAN device.
The values preset in the FRITZ!Box are printed on the sticker
attached to the bottom of the housing. If you would like to
establish a WLAN connection using these values, then your
WLAN device must support the preset encryption method. If
this is not the case, first change the settings in the FRITZ!Box.
To do this, connect your computer and the FRITZ!Box using a
network cable.
1. Start the WLAN software.
2. The following table presents the values that are possible
for the connection between the FRITZ!Box and the WLAN
device. Enter in the WLAN software the values set in the
FRITZ!Box. If you changed the preconfigured values in
the FRITZ!Box, then enter these changed values in the
WLAN software.
FRITZ!Box 3370 23
Connecting Computers Wirelessly over WLAN
SSID (name of the
WLAN radio network)
Encryption method WPA2 (AES-CCMP)
Encryption WPA2-PSK (AES)
WLAN key The key is printed on the sticker at-
Network mode Infrastructure
FRITZ!Box WLAN 3370
tached to the bottom of the housing.
3. Confirm your entries using the relevant button in the us-
er interface (for instance, “OK” or “Connect”).
Now your WLAN device and the FRITZ!Box are connected with
each other wirelessly.
If the WLAN Device Does Not Support WPA
If your WLAN device does not support WPA encryption, you
must convert the encryption set in the FRITZ!Box to WEP. For
this you must change the WLAN settings in the FRITZ!Box.
1. Connect the FRITZ!Box and the computer using the net-
work cable (yellow) (see the section Connecting Compu-
ters to the LAN Port on page 17).
2. Open the FRITZ!Box user interface (see the section
Opening the User Interface on page 26).
3. Select the “WLAN / Security” menu.
4. Open the “Encryption” page, then select WEP encryption
and enter a network key.
5. Click the “Apply” button.
A window is displayed with the WLAN security settings.
6. Make a note of the settings or print out the page.
7. Close the user interface and clear the connection be-
tween the FRITZ!Box and the computer. Remove the network cable (yellow).
8. Configure your WLAN device with the security settings
entered in the FRITZ!Box.
FRITZ!Box 3370 24
Connecting Computers Wirelessly over WLAN
The WLAN connection between your WLAN device and the
FRITZ!Box will be established.
We strongly recommend using a WLAN device that supports
WPA or WPA2 (for instance, a FRITZ!WLAN USB Stick from
AVM). WEP is out of date and data encrypted with WEP can be
deciphered within minutes.
FRITZ!Box 3370 25
The FRITZ!Box User Interface
6 The FRITZ!Box User Interface
The FRITZ!Box has a user interface you can open in a web browser on
your computer.
In the user interface you can set up the FRITZ!Box, enable or disable
functions and receive information on the FRITZ!Box and on your connections.
6.1 Opening the User Interface
The FRITZ!Box user interface can be opened on every computer connected with the FRITZ!Box.
1. Start a web browser on your computer.
2. Enter fritz.box
in the address line of the browser.
The FRITZ!Box user interface opens.
Entering the address fritz.box in the browser
If the user interface does not open, see the instructions on
resolving errors in the section from page 93.
The Wizard: Opening the User Interface for the First Time
When you open the user interface for the first time, a wizard
starts to assist you in configuring the FRITZ!Box.
If you cancel the wizard, you can configure your FRITZ!Box
without this wizard. You can change the settings configured
with this wizard at any time.
For comprehensive information on configuring the many diverse functions of your FRITZ!Box, see the following chapters
in this manual.
FRITZ!Box 3370 26
Overview: Everything at a Glance
6.2 Overview: Everything at a Glance
All important information about the FRITZ!Box is displayed directly on the “Overview” page of the FRITZ!Box user interface.
By clicking the linked entries you can jump from this page to
the corresponding menus and configure settings there.
The FRITZ!Box “Overview” page
In the upper area of the window the FRITZ!Box is displayed
with its complete product name, the currently installed version of FRITZ!OS, and its current energy consumption.
Depending on your settings, the following additional information is displayed here:
• If you assigned an individual name for your FRITZ!Box
(see page 68), this name will be displayed here.
• If you use the automatic search for updates (page 36)
and a new FRITZ!OS version is available on the AVM
Update Server for your FRITZ!Box, you will be notified.
The middle section of the window presents information about
connections, ports and configured convenience functions like
MyFRITZ!, call diversion, guest access, remote access, port
forwarding and push service.
FRITZ!Box 3370 27
Standard View and Advanced View
In the lower area of the window, the information is rounded
out by the last telephone calls conducted, the list of connected devices like computers, network storage and telephones,
and the last telephone book entries to be edited.
6.3 Standard View and Advanced View
The FRITZ!Box user interface has two views: the standard view
and the advanced view.
In the standard view all of the settings required for everyday
operation of the FRITZ!Box are at your disposal. Some pages
and areas of the FRITZ!Box user interface are not displayed.
Upon delivery, the FRITZ!Box interface is set to display the
standard view.
In the advanced view additional settings options appear under various menus and commands. The expanded menu
items contain network and DSL settings for advanced users
and are not required for normal FRITZ!Box operation.
Enabling this option is recommended only if you have advanced network expertise. When this setting is selected, settings can be configured which have the result that the
FRITZ!Box user interface can no longer be opened.
Fast Switching between the Views
The “View” icon in the link list of the FRITZ!Box allows you
to switch immediately between the standard view and the advanced view.
6.4 Protecting the User Interface with a Password
You can protect the user interface of the FRITZ!Box with a
password. The password will be requested every time the user interface is opened. This protects the settings of your
FRITZ!Box from unauthorized access.
For reasons of security, we recommend setting up and using
password protection for the user interface.
FRITZ!Box 3370 28
Protecting the User Interface with a Password
Setting Up Password Protection
As long as no password protection has been set up, every
time you open the user interface you will be prompted to enter a password. If you disabled this message, here is how to
set password protection:
1. Open the FRITZ!Box user interface (see page 26).
2. Go to the “System / FRITZ!Box Password” menu.
3. Enter a password and save the password by clicking “Ap-
ply”.
Password protection is now enabled.
Be sure to remember the password! If you forget the password, the factory settings will have to be restored to your
FRITZ!Box. All of the settings you configured will be discarded. This is why we recommend saving the settings of your
FRITZ!Box in a backup file (see page 30).
Forgot Password—What to Do?
If you have forgotten your password for the user interface, for
reasons of security, you have to restore the factory settings to
your FRITZ!Box:
1. Open the FRITZ!Box user interface (see page 26).
2. In the “Welcome to FRITZ!Box” window, click “reset” be-
low the password prompt and follow the instructions on
the screen.
The FRITZ!Box is reset to the factory settings and then restarted. Afterward you can once again access the
FRITZ!Box user interface.
3. After restarting, reconfigure the FRITZ!Box over the user
interface or load your saved settings to the FRITZ!Box
(see page 30).
This concludes the reset of the FRITZ!Box.
FRITZ!Box 3370 29
Saving the FRITZ!Box Settings
Logging Off the User Interface
When password protection is enabled, you can log off the
user interface at any time. To do so, click in the
list of links.
If you do not click on the user interface for a period of longer
than ten minutes, you will be logged off automatically. The
only pages excepted from this are those which are constantly
updated, like the “Overview” page. No automatic logout will
take place on these pages.
6.5 Saving the FRITZ!Box Settings
All of the settings you configure in your FRITZ!Box can be
saved in a backup file on your computer. With this backup file
you can restore your settings to the FRITZ!Box at any time or
load your settings to another FRITZ!Box.
Saving and Restoring Settings
To save and restore your FRITZ!Box settings, use the “System
/ Save Settings” menu in the user interface. Here you can
• save your FRITZ!Box settings on the “Save” tab.
• restore all of your saved settings to the same FRITZ!Box
on the “Restore” tab.
• load all of your saved settings to another FRITZ!Box of
the same model on the “Restore” tab.
• load your saved settings to another FRITZ!Box model on
the “Apply” tab. In this case you can select which settings are to be applied to the FRITZ!Box.
To load your saved settings to another FRITZ!Box of the same
model, or to apply the settings of another FRITZ!Box model
to your FRITZ!Box, the backup file must always be passwordprotected.
Instructions for saving, restoring and applying FRITZ!Box settings are presented in the user interface’s Online Help.
FRITZ!Box 3370 30
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