AVM FRITZ!Box 3270 Operating Instructions
Installation,
Configuration
and Operation
FRITZ!Box
3270
Table of Contents
Symbols and Highlighting . . . . . . . . . . . . . . . . . . . . . . . . 6
1 Getting to Know Your FRITZ!Box . . . . . . . . . . . . . . . . . . . . 7
1.1 The FRITZ!Box at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.2 Ports and Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.3 Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.4 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2 Before You Connect the FRITZ!Box . . . . . . . . . . . . . . . . . 12
2.1 Contents of the FRITZ!Box Package. . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.2 Requirements for Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.3 Security and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3 Connecting the FRITZ!Box. . . . . . . . . . . . . . . . . . . . . . . . 15
3.1 Connecting to Electrical Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3.2 Connecting to the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
4 Connecting the Computer to the FRITZ!Box. . . . . . . . . . 17
4.1 Connecting Computers to the LAN Port . . . . . . . . . . . . . . . . . . . . . . 17
4.2 Connecting Computers Wirelessly over WLAN . . . . . . . . . . . . . . . . . 19
5 The FRITZ!Box User Interface . . . . . . . . . . . . . . . . . . . . . 25
5.1 Opening the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
5.2 Protecting the User Interface with a Password. . . . . . . . . . . . . . . . . 26
5.3 Saving the FRITZ!Box Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
6 Configuring an Internet Connection in the FRITZ!Box . . 28
6.1 Configuring an Internet Connection for DSL. . . . . . . . . . . . . . . . . . . 28
6.2 Changing the Annex Setting of the FRITZ!Box . . . . . . . . . . . . . . . . . 29
6.3 Configuring the Internet Connection for Cable. . . . . . . . . . . . . . . . . 30
6.4 Configuring the Internet Connection for
the Mobile Telephone Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
6.5 Surfing the Net. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
2
7 Firmware Update: Updating the FRITZ!Box Software . . 32
8 The FRITZ!Box as an Internet Router . . . . . . . . . . . . . . . 33
8.1 Child Protection: Restricting Internet Access. . . . . . . . . . . . . . . . . . 33
8.2 Port Forwarding: Making Computers Accessible from the Internet. 34
8.3 Dynamic DNS: Name Instead of IP Address . . . . . . . . . . . . . . . . . . . 35
8.4 Remote Access over HTTPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
8.5 Prioritization: Right of Way for Internet Access . . . . . . . . . . . . . . . . 36
8.6 VPN: Remote Access to the Home Network . . . . . . . . . . . . . . . . . . . 39
8.7 DNSSEC: Security for DNS Queries . . . . . . . . . . . . . . . . . . . . . . . . . . 41
8.8 IPv6: The New Internet Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
9 The FRITZ!Box as a WLAN Base Station . . . . . . . . . . . . . 44
9.1 Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
9.2 Guest Access: WLAN Connection for Guests . . . . . . . . . . . . . . . . . . 44
9.3 Setting Up Night Service for WLAN . . . . . . . . . . . . . . . . . . . . . . . . . . 45
9.4 Increasing the Range of the WLAN Connection . . . . . . . . . . . . . . . . 47
9.5 WLAN Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
9.6 Frequency Ranges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
10 The FRITZ!Box Home Network. . . . . . . . . . . . . . . . . . . . . 58
11 Network Devices in the FRITZ!Box Home Network . . . . 60
11.1 Network Settings in the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . . 60
11.2 Obtaining an IP Address Automatically . . . . . . . . . . . . . . . . . . . . . . 66
12 USB Devices in the FRITZ!Box Home Network . . . . . . . . 71
12.1 Power Supply for USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
12.2 USB Devices on the FRITZ!Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
12.3 Using USB Devices Safely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
12.4 Accessing USB Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
12.5 Sharing a USB Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
3
13 Saving Energy with the FRITZ!Box . . . . . . . . . . . . . . . . . 79
13.1 Saving Energy with the WLAN Radio Network . . . . . . . . . . . . . . . . . 79
13.2 Enabling Energy-saving Mode for USB Hard Drives. . . . . . . . . . . . . 79
13.3 Saving Energy at the LAN Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
14 Help in Case of Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
14.1 Cannot Establish a DSL Connection . . . . . . . . . . . . . . . . . . . . . . . . . 81
14.2 The User Interface Does Not Open . . . . . . . . . . . . . . . . . . . . . . . . . . 82
14.3 Cannot Establish a WLAN Connection . . . . . . . . . . . . . . . . . . . . . . . 88
15 Taking the FRITZ!Box out of Operation. . . . . . . . . . . . . . 94
15.1 Restoring the FRITZ!Box Factory Settings . . . . . . . . . . . . . . . . . . . . . 94
15.2 Uninstalling Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
16 Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . 96
16.1 Ports and Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
16.2 Router Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
16.3 User Interface and Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
16.4 Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
16.5 Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
17 Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
17.1 Documentation on the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
17.2 Information in the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
17.3 Support from the Support Team . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
17.4 Manufacturer’s Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
18 AVM Products for the FRITZ!Box . . . . . . . . . . . . . . . . . . 102
Legal Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Legal Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Declaration of CE Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Disposal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
4
Drilling Template. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
5
Symbols and Highlighting
Symbols and emphasized text are used to mark certain information in
this manual.
Symbols
This symbol designates hints and tips that are useful in operating your product.
This symbol indicates important instructions that must be
observed to avoid malfunctions.
Highlighting
Highlighting Function Examples
Quotation marks Keys
Pointed brackets Joker <Telephone number>
Blue and underlined text
Blue text Links and references
Bold text Emphasis Do not click the
Buttons
Menus
File paths
Folder and file
names
Address to be entered in the web
browser
within this manual
“F1” key
“Help”
“Home Network”
“C:\My Documents”
“Info”
fritz.box
For more information on
customer service, see
the section from
page 98.
button ...
6
Getting to Know Your FRITZ!Box
1 Getting to Know Your FRITZ!Box
This chapter gives you an overview of the features and functions of
your FRITZ!Box 3270 and describes ports, buttons and LEDs.
1.1 The FRITZ!Box at a Glance
Access to the Internet
The FRITZ!Box connects multiple computers fast and safely
with the Internet. Other network-compatible devices like
smartphones and game consoles can use the FRITZ!Box for
their Internet connection.
For fast Internet connections an ADSL modem is integrated into the FRITZ!Box. A preconfigured firewall protects your network from attacks from the Internet.
The FRITZ!Box also offers a variety of functions to control access to the Internet as well as access from the Internet. The
“Internet filter” feature allows you to restrict access to the
Internet for individual Windows users or computers, for instance for your children’s computers. With the integrated VPN
server you can link remote computers securely with the home
network of the FRITZ!Box over the Internet.
WLAN Base Station for Wireless Connections
Computers and other network devices that support WLAN can
be connected wirelessly with the FRITZ!Box. If no WLAN device is integrated in your computer, you can install an external
WLAN adapter like a FRITZ!WLAN USB Stick by AVM (see also
AVM Products for the FRITZ!Box from page 102).
The FRITZ!Box supports the fast WLAN N standard, which provides for data throughput of up to 300 Mbit/s (gross).
You can use the FRITZ!Box in either the 2.4-GHz frequency
band or the 5-GHz frequency band (dual band). Because the
5-GHz frequency band is used less frequently, connections in
this band are subject to less interference.
With the “guest access” feature you can grant friends and
visitors fast, secure access to the Internet over your wireless
network.
7
The FRITZ!Box at a Glance
Switchboard in the Home Network
The FRITZ!Box connects your computers and other network
devices not only with the Internet, but also with each other.
The connected network devices constitute the home network
of the FRITZ!Box and can exchange data among each other.
You connect computers and other network devices with the
FRITZ!Box either wirelessly via WLAN or using a network cable.
The FRITZ!Box can manage various storage media and make
them available to all participants in the home network. These
include connected USB flash drives, USB hard drives and online storage.
USB 2.0 Port
The FRITZ!Box has a USB port which can be used to integrate
USB devices into your home network, for instance a printer or
a storage medium. The connected USB devices can then be
used simultaneously by all network devices in the home network of the FRITZ!Box.
If you connect a USB modem for mobile broadband Internet
(UMTS/HSPA), the FRITZ!Box can establish Internet connections via the mobile communications network.
Media Server for Music, Images, and Video in the Home
Network
As a media server the FRITZ!Box makes music, video and image files available throughout the entire home network. With
suitable playback devices in the home network of the
FRITZ!Box you can even play back the media files when the
computer is turned off.
Your music, video and image files can be stored on a USB
storage medium connected to the FRITZ!Box.
The playback devices or programs, for instance computers or
television sets, must support the UPnP AV or DLNA standard.
8
Ports and Interfaces
1.2 Ports and Interfaces
DSL
For DSL without
a telephone line
Possibilities for connecting the FRITZ!Box
USB 2.0 4 x LAN
storage media
• DSL
Socket for connecting to ADSL2+ (see glossary) and
ADSL (see glossary)
• LAN 1 – LAN 4
4 Ethernet ports (10/100 Base-T) for connecting computers and other network devices like game consoles and
network hubs
• USB
USB 2.0 port for connecting USB devices like printers or
storage media
• WLAN base station
Integrated WLAN base station for connecting to WLAN
devices that use the radio standard IEEE 802.11a,
IEEE 802.11b, IEEE 802.11g or IEEE 802.11n (in the 2.4or 5-GHz frequency band)
Printer,
Computer, game console,
network
WLAN
2.4 GHz/5 GHz
Notebook, computer, smartphone,
video/TV streaming
9
Buttons
1.3 Buttons
The FRITZ!Box has two buttons on the upper side of the housing.
FRITZ!Box buttons
WLAN Button
With the “WLAN” button you can turn the WLAN function on
and off and connect wireless devices with the FRITZ!Box by
WPS. WPS is an easy way to establish secure wireless connections (see page 20).
STANDBY Button
The “STANDBY” button was originally included for the energysaving mode. However, this function was never allocated to
the button.
With the latest firmware the energy-saving mode is switched
on and off automatically by the FRITZ!Box.
10
LEDs
1.4 LEDs
Five LEDs are built into the top of the FRITZ!Box 3270, which
flash or light up to display various connection statuses and
events.
LED Condition Meaning
Power on
flashing
LAN on Network connection is active to at least one connected de-
WLAN on WLAN function is enabled
flashing
DSL on Internet connection active
Info flashing
flashing red Error: Open the FRITZ!Box user interface and follow the in-
• Device has electrical power and the DSL line is ready
for operation
• Device has electrical power and the connection to DSL
is being established or has been interrupted
vice (network adapter or hub/switch)
• Switching the WLAN function on or off
• Adopting the WLAN settings
• Performing WPS
• WPS procedure aborted: More than two WLAN devices
are performing WPS at the same time. Repeat the WPS
procedure.
• Updating the firmware
• Online meter reached the defined value, or another
event defined in the user interface under “System /
“Info” Display” is signaled
structions on the “Overview” page
11
Before You Connect the FRITZ!Box
2 Before You Connect the FRITZ!Box
• Check the contents of your FRITZ!Box package. See the section
Contents of the FRITZ!Box Package on page 12 for more informa-
tion.
• Make sure that the requirements for connecting and operating
the FRITZ!Box have been met. See the section Requirements for
Operation on page 12 for more information.
• Please see the security and handling instructions in the section
Security and Handling on page 13.
2.1 Contents of the FRITZ!Box Package
• FRITZ!Box 3270
• one power supply unit
• one network cable
• one DSL cable
• printed product information
2.2 Requirements for Operation
In order to operate the FRITZ!Box, you must have the following:
• a web browser that supports Java script (for instance, In-
ternet Explorer version 8.0 or higher, or Firefox version 7
or higher)
• a connection to the Internet
– a DSL line, standard ITU G.992.1 Annex A and B
(G.dmt), ITU G.992.3 Annex A and B (ADSL2),
ITU G.992.5 Annex A and B (ADSL2+), ITU G.992.3/5
Annex M, ITU G.992.3/5 Annex J, ITU G.994.1 (G.hs)
– or an Internet cable access with cable modem
– or a USB modem for mobile Internet access (UMTS
/HSPA)
– or another Internet connection
12
Security and Handling
• for connecting computers via WLAN:
computer with WLAN support (compliant with
IEEE 802.11n, IEEE 802.11g, IEEE 802.11a or
IEEE 802.11b). Computers that do not have integrated
WLAN can be equipped with WLAN support by installing
a WLAN device like a FRITZ!WLAN USB Stick N, for instance.
• for connecting computers using network cable:
computer with a network port (network adapter standard
Ethernet 10/100 Base-T)
2.3 Security and Handling
Before installing and using the FRITZ!Box, please read the following security and handling instructions.
Safety Instructions
When working with the FRITZ!Box 3270, be sure to observe
the following security instructions in order to protect yourself
and the FRITZ!Box from harm.
• Before mounting the FRITZ!Box on the wall, make sure
that there are no electrical lines, gas or water pipes located where you need to drill the holes.
If necessary, check the site with a pipe detector or consult with qualified experts.
• Do not place FRITZ!Box on excessively heat-sensitive sur-
faces, as the base of the device can heat up during normal operation.
• Make sure that the ventilation slits on the FRITZ!Box
housing are always unobstructed. The ventilation slits
provide for air cooling.
– The FRITZ!Box should not be placed on a carpet or on
upholstered furniture.
– Do not cover the FRITZ!Box.
• Do not install the FRITZ!Box during an electrical storm.
13
Security and Handling
• Disconnect the FRITZ!Box from the power supply and
• Never let liquids get inside the FRITZ!Box. Otherwise,
• The FRITZ!Box is intended for indoor use only.
• Do not open the FRITZ!Box housing. The device contains
Handling the FRITZ!Box
• You can either place FRITZ!Box on a horizontal surface or
• Place or hang the FRITZ!Box in a dry location that is free
• For ideal operating conditions, mount the FRITZ!Box on a
• When connecting FRITZ!Box to your computer using a
from the DSL or VDSL line during electrical storms.
electric shocks or short circuits may result.
hazardous components and should only be opened by
authorized repair technicians.
mount it on a wall. For a drilling template to mount the
FRITZ!Box on a wall, see page 110.
of dust and protected from direct sunlight.
wall with the cables connected on the bottom.
network cable, keep in mind that the cable can be no
longer than 100 m.
• If you would like to establish wireless connections be-
tween the FRITZ!Box and the computer, position the
FRITZ!Box at a central location.
• Make sure to keep sufficient distance from potential
sources of interference like microwave devices or electric devices with large metal housings.
14
Connecting the FRITZ!Box
3 Connecting the FRITZ!Box
• Connect the FRITZ!Box to the power supply.
• Connect the FRITZ!Box to your Internet connection.
This chapter tells you how.
Before you connect the FRITZ!Box, note the additional instructions in the section Security and Handling on page 13.
3.1 Connecting to Electrical Power
Connecting to the power supply
1. Pick up the power supply unit included in the FRITZ!Box
package.
Use only this power supply unit for connecting to electrical power.
2. Connect the power supply unit to the socket on the
FRITZ!Box labeled “Power”.
3. Plug the other end into an AC power outlet.
The “Power” LED begins flashing after a few seconds to indicate that the FRITZ!Box is ready for operation.
15
Connecting to the Internet
3.2 Connecting to the Internet
Connect the FRITZ!Box to your Internet connection.
The FRITZ!Box can be connected using various types of Internet connections:
• DSL line
• Internet cable access using a cable modem
• Internet via mobile telephone network using a
UMTS/HSPA modem
Connecting with a Cable Connection
With an additional cable modem you can also use your
FRITZ!Box 3270 on a cable connection. Use a network cable.
1. Connect one end of the network cable to the LAN (Ether-
net) port on the cable modem.
2. Connect the other end of the network cable to the socket
on FRITZ!Box labeled “LAN 1”.
3. Connect a computer with the FRITZ!Box either wirelessly
via WLAN or using a network cable (see page 17).
4. Set up the Internet connection for connections via cable
in the FRITZ!Box (see page 30).
Connecting with the Internet via the Mobile Telephone
Network
If no other kind of Internet connection is available, you can
use your FRITZ!Box to connect to the Internet via the mobile
telephone network. A USB modem for mobile Internet access
(UMTS/HSPA) is required for this.
The FRITZ!Box supports UMTS/HSPA modems from various
manufacturers.
1. Insert the USB modem into the USB port on the
FRITZ!Box.
2. Set up the Internet connection via the mobile telephone
network (see page 30).
16
Connecting the Computer to the FRITZ!Box
4 Connecting the Computer to the FRITZ!Box
Connect one or several computers to the FRITZ!Box.
4.1 Connecting Computers to the LAN Port
Connecting a computer to a LAN port on the FRITZ!Box
1. Set aside the network cable (yellow) from the FRITZ!Box
package.
2. If you work with a Linux operating system: Configure the
network adapter of the computer with the setting
“DHCP”.
3. Connect one end of the network cable to the network
port (network card) of the computer.
4. Connect the other end to the “LAN 1”, “LAN 2”, “LAN 3”
or “LAN 4” socket on the FRITZ!Box.
Now the FRITZ!Box and the computer are connected to each
other.
17
Connecting Computers to the LAN Port
Connecting More Computers to the LAN Ports
Additional cables are required to connect further computers.
In purchasing a LAN cable, note the instructions in the section Network Cable on page 97.
One computer can be connected to each network port of the
FRITZ!Box.
Connecting a Network Hub or Switch
You can also connect a network hub or switch to the LAN
ports on the FRITZ!Box.
Connecting FRITZ!Box to a network hub
1. Set aside the network cable (yellow) from the FRITZ!Box
package.
2. Connect one end of the LAN cable to the uplink port (see
glossary) of the network hub or network switch.
3. Connect the other end of the cable to one of the LAN
ports on the FRITZ!Box.
The FRITZ!Box and the network hub are now connected with
each other.
18
Connecting Computers Wirelessly over WLAN
4.2 Connecting Computers Wirelessly over WLAN
Using WLAN radio technology you can connect multiple computers with the FRITZ!Box wirelessly.
Please note the following before establishing a wireless connection between the computer and the FRITZ!Box:
• WLAN device
A computer to be connected to the FRITZ!Box via WLAN
must be equipped with a WLAN device for it to support
WLAN. A WLAN device can be an external WLAN adapter—like a USB stick, for example—or a device integrated
in the computer. Many modern computers and notebooks come with a WLAN device integrated.
• WLAN security settings
In the FRITZ!Box, WLAN security settings are enabled upon delivery. Before a computer can establish a wireless
connection to the FRITZ!Box, the WLAN security settings
of the FRITZ!Box must be transferred to the WLAN device.
For this procedure the FRITZ!Box supports the two automatic methods AVM Stick & Surf and WPS (Wi-Fi Protected Setup). The security settings can also be transferred
manually.
For more information on WLAN, see the section The FRITZ!Box
as a WLAN Base Station from page 44.
Establishing a WLAN Connection with AVM Stick & Surf
If you use a FRITZ!WLAN USB Stick from AVM as the WLAN device, you can use AVM Stick & Surf to establish a secure
WLAN connection quickly and conveniently.
1. Switch on your computer.
19
Connecting Computers Wirelessly over WLAN
2. Insert the your FRITZ!WLAN USB Stick into the USB port
on the FRITZ!Box.
The WLAN security settings are transmitted to the
FRITZ!WLAN USB Stick. The “Info” LED on the FRITZ!Box
begins flashing quickly.
As soon as the “Info” LED stops flashing, transmission
of the settings has been concluded.
3. Remove the FRITZ!WLAN USB Stick.
4. Now insert the FRITZ!WLAN USB Stick into the USB port
of the computer.
The security settings will be adopted and the WLAN connection between the FRITZ!Box and the FRITZ!WLAN USB Stick
will be established. As soon as the WLAN connection has
been established the computer is connected to the FRITZ!Box.
See the AVM FRITZ!WLAN USB Stick manual for details.
Establishing a WLAN Connection Using WPS
The FRITZ!Box supports WPS (Wi-Fi Protected Setup). WLAN
devices that also support WPS can be connected with your
FRITZ!Box securely using this method. All of the necessary
WLAN security settings are transferred in the process. There
are two kinds of WPS: the push-button method and the PIN
method.
WPS with the Push-button Method
The push-button method (WPS PBC) can be used if your WLAN
device is also equipped with a WPS button, or if WPS can be
enabled via the control software of the WLAN device.
1. Press the “WLAN” button on the FRITZ!Box and hold it
down for at least six seconds.
20
Connecting Computers Wirelessly over WLAN
2. As soon as the “WLAN” LED begins flashing, enable the
WPS function on the other WLAN device, either by pressing a button or in the device’s user interface (depending
on the device). Activation must be started within
two minutes.
The FRITZ!Box and the WLAN device now connect with each
other automatically. The WLAN device adopts the security settings of the FRITZ!Box.
Push for approx.
6 seconds
As soon as the WLAN connection has been established the
computer is connected to the FRITZ!Box.
WPS with the PIN Method
If your WLAN device supports WPS, but does not have a button to start the push method nor any possibility to enable it in
its control software, use the PIN method to establish the
WLAN connection.
You can choose between two methods:
• the FRITZ!Box specifies the PIN
• the WLAN device specifies the PIN.
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Connecting Computers Wirelessly over WLAN
The FRITZ!Box Specifies the PIN
1. Open the FRITZ!Box user interface.
2. Select the “WLAN / Security” menu.
3. Go to the “WPS Quick Connection”page.
4. Enable the setting “WPS enabled”.
5. Select the option “PIN method (WPS-PIN), the FRITZ!Box
specifies the PIN”.
6. The PIN will be displayed. Enter this PIN in the control
software of the WLAN device.
7. Click “Start WPS”.
The “WLAN” LED on the FRITZ!Box flashes slowly, indicating
that the WPS procedure has begun. Now a secure WLAN connection is being established between the FRITZ!Box and the
WLAN device.
The WLAN Device Specifies the PIN
1. Open the FRITZ!Box user interface.
2. Select the “WLAN / Security” menu.
3. Go to the “WPS Quick Connection”page.
4. Enable the setting “WPS enabled”.
5. Select the option “PIN method (WPS-PIN), the WLAN de-
vice specifies the PIN”.
6. Now start the control software of the WLAN device. The
program outputs a PIN for establishing a connection.
7. Enter this PIN in the FRITZ!Box user interface.
8. Click “Start WPS”.
The “WLAN” LED on the FRITZ!Box flashes slowly, indicating
that the WPS procedure has begun. Now a secure WLAN connection is being established between the FRITZ!Box and the
WLAN device.
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Connecting Computers Wirelessly over WLAN
Transferring the WLAN Security Settings Manually
The WLAN security settings for WLAN devices can also be
transferred manually. Manual transfer is unavoidable if a
WLAN device does not support any methods for transferring
the security settings automatically.
For manual transfer the WLAN security settings have to be entered in the WLAN software.
WLAN devices are generally delivered with their own WLAN
software, which is installed in the computer along with the
WLAN device. By now many operating systems have WLAN
software included. Integrated WLAN devices sometimes use
the operating system’s WLAN software.
Installing a WLAN Device
If you need to use a separate WLAN device because you do
not have one integrated, then install the WLAN device in the
computer along with the corresponding WLAN software.
Please take note of the instructions in the documentation of
the device.
Transferring WLAN Security Settings
The values for WLAN security preconfigured in the FRITZ!Box
have to be transferred to the WLAN device.
If you would like to establish a WLAN connection using the
values preset in the FRITZ!Box, then your WLAN device must
support the WPA encryption procedure.
1. Start the WLAN software.
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Connecting Computers Wirelessly over WLAN
2. Enter the following values for the connection between
the FRITZ!Box and the WLAN device:
SSID (name of the
WLAN radio network)
Encryption method WPA (TKIP) or WPA2 (AES-CCMP)
Encryption WPA PSK or WPA2 PSK (AES)
WLAN key The key is printed on the sticker at-
Network mode Infrastructure
FRITZ!Box 3270
tached to the bottom of the housing.
3. Confirm your entries using the relevant button in the us-
er interface (for instance, “OK” or “Connect”).
Now your WLAN device and the FRITZ!Box are connected with
each other wirelessly.
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The FRITZ!Box User Interface
5The FRITZ!Box User Interface
The FRITZ!Box has a user interface you can open in a web browser on
your computer.
In the user interface you can set up the FRITZ!Box, enable or disable
functions and receive information on the FRITZ!Box and on your connections.
5.1 Opening the User Interface
The FRITZ!Box user interface can be opened on every computer connected with the FRITZ!Box.
1. Start a web browser on your computer.
2. Enter fritz.box
in the address line of the browser.
The FRITZ!Box user interface opens.
Entering the address fritz.box in the browser
If the user interface does not open, see the instructions on
resolving errors in the section from page 82.
The Wizard: Opening the User Interface for the First Time
When you open the user interface for the first time, a wizard
starts to assist you in configuring the FRITZ!Box.
If you cancel the wizard, you can configure your FRITZ!Box
without this wizard. You can change the settings configured
with this wizard at any time.
For comprehensive information on configuring the many diverse functions of your FRITZ!Box, see the following chapters
in this manual.
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Protecting the User Interface with a Password
5.2 Protecting the User Interface with a Password
You can protect the user interface of the FRITZ!Box with a
password. The password will be requested every time the
user interface is opened. This protects the settings of your
FRITZ!Box from unauthorized access.
We strongly recommend setting up and using password protection for the user interface.
Setting Up Password Protection
As long as no password protection has been set up, every
time you open the user interface you will be prompted to enter a password. If you disabled this message, here is how to
set password protection:
1. Open the FRITZ!Box user interface (see page 25).
2. Go to the “System / FRITZ!Box Password” menu.
3. Enter a password and save the password by clicking
“Apply”.
Password protection is now enabled.
Be sure to remember the password! If you forget the password, the factory settings will have to be restored to your
FRITZ!Box (see page 94). All of the settings you configured
will be discarded.
Logging Off the User Interface
When password protection is enabled, you can log off the
user interface at any time. To do so, click .
If you do not click on the user interface for a period of longer
than ten minutes, you will be logged off automatically. The
only pages excepted from this are those which are constantly
updated, like the “Overview” page. No automatic logout will
take place on these pages.
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Saving the FRITZ!Box Settings
5.3 Saving the FRITZ!Box Settings
All of the settings you configure in your FRITZ!Box can be
saved in a backup file on your computer. With this backup file
you can restore your settings to the FRITZ!Box at any time or
load your settings to another FRITZ!Box.
Saving and Restoring Settings
To save and restore your FRITZ!Box settings, use the “System
/ Save Settings” menu in the user interface. Here you can
• save your FRITZ!Box settings on the “Save” tab.
• restore all of your saved settings to the same FRITZ!Box
on the “Restore” tab.
• load all of your saved settings to another FRITZ!Box of
the same model on the “Restore” tab.
• load your saved settings to another FRITZ!Box model on
the “Apply” tab. In this case you can select which settings are to be applied to the FRITZ!Box.
To load your saved settings to another FRITZ!Box of the same
model, or to apply your FRITZ!Box settings to another
FRITZ!Box model, the backup file must always be password-
protected.
Instructions for saving, restoring and applying FRITZ!Box files
are presented in the user interface’s Online Help.
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Configuring an Internet Connection in the FRITZ!Box
6 Configuring an Internet Connection in the FRITZ!Box
Once you have connected the FRITZ!Box to your Internet connection,
you must configure the Internet connection in the FRITZ!Box user interface so that the FRITZ!Box can establish the connection to your
Internet Service Provider and connect to the Internet.
The sequence and number of steps required to configure your Internet
connection depend on the kind of connection, the desired operating
mode, and the Internet Service Provider.
6.1 Configuring an Internet Connection for DSL
If you have a DSL line, you received Internet account information from your DSL or Internet Service Provider. The Internet
account information is required to configure the Internet connection.
Your Internet Service Provider also supplied information
about the configuration of your Internet connection. Always
perform the Internet connection setup as described by your
provider.
Configuring an Internet Connection Automatically
If your Internet Service Provider arranges for the service of automatically configuring your Internet connection, the automatic configuration will be performed right after the
FRITZ!Box is connected. No additional settings for the Internet connection have to be configured in the FRITZ!Box. To
start automatic configuration, some providers require that
you enter a start code.
Configuring the Internet Connection Using the Wizard
With the Wizard it is simple to configure the Internet connection.
1. Open the FRITZ!Box user interface (see page 25).
2. Select “Wizards” in the menu.
3. Click the “Check Internet Connection” Wizard and follow
the instructions.
When the Wizard is finished, your Internet connection has
been configured.
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Changing the Annex Setting of the FRITZ!Box
Configuring the Internet Connection Without the Wizard
You can also set up the Internet connection without the Wizard.
Choose this method if the FRITZ!Box is connected to a DSL
modem or a DSL router, or integrated into an existing network.
1. Open the FRITZ!Box user interface (see page 25).
2. Enable the expert settings in the “System / Expert
Mode” menu.
3. Select the “Internet / Account Information” menu and
enter your account information.
Also take advantage of the Help available in the FRITZ!Box
user interface.
6.2 Changing the Annex Setting of the FRITZ!Box
The FRITZ!Box cannot establish a connection to the DSL
network. This is signaled by the continued flashing of the
“Power” LED.
Cause
The kind of DSL (Annex A, B, M or J) set in the FRITZ!Box is not
the same as the annex used on your DSL line.
Help
1. Contact your Internet Service Provider to find out which
annex is used on your DSL line.
2. Connect a computer with the FRITZ!Box either wirelessly
via WLAN or using a network cable.
3. Open the FRITZ!Box user interface.
4. Open the “Internet / DSL Information” and select the
“Line Settings” page.
5. In the “Annex Settings” area, make sure that the annex
working on your DSL line is set. Save your settings by
clicking “Apply”.
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Configuring the Internet Connection for Cable
After the annex setting has been changed, the FRITZ!Box restarts automatically. The connection to the DSL network has
been established as soon as the “Power” LED stops flashing
and remains lit up.
6.3 Configuring the Internet Connection for Cable
With an additional cable modem you can also use your
FRITZ!Box 3270 on a cable connection. Then the Internet connection is established and controlled by the FRITZ!Box itself,
so that in this operating mode, too, all FRITZ!Box functions
(like Internet telephony, firewall) are available without restriction.
1. Open the FRITZ!Box user interface (see page 25).
2. Select “Wizards” in the menu.
3. Click the “Check Internet Connection” Wizard and follow
the instructions.
6.4 Configuring the Internet Connection for the Mobile Telephone
Network
With a USB modem you can also establish the Internet connection with your FRITZ!Box 3270 via the mobile telephone
network. A USB modem for mobile Internet access
(UMTS/HSPA) is required for this. The FRITZ!Box supports
UMTS/HSPA modems from various manufacturers.
The USB modem is already installed on the USB port of the
FRITZ!Box.
1. Open the FRITZ!Box user interface (see page 25).
2. In the “Internet” menu, the sub-menu “Mobile Tele-
phone Network” is displayed.
The “Mobile Telephone Network” menu is not available
until the UMTS/HSPA modem has been connected to the
FRITZ!Box. From this point on the menu is always available, even when the USB modem has been disconnected.
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