Avision V2100 User Manual

NetDeliver @V2100 User's Manual

(D/N: 250-0362-0 V1.0)

Trademarks

The brands and product names herein are trademarks or registered trademarks of their
respective holders.

Copyright

@V2100 Avision Inc. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into
any language or computer language, in any form or by any means, electronic,
mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior
written permission of the manufacturer.

Warranty

The information contained in this document(s) is subject to change without notice.
The manufacturer makes no warranty of any kind with regard to this material,

including, but not limited to, the implied warranties of fitness for a particular purpose.
The manufacturer shall not be liable for errors contained herein or for incidental or

consequential damages in connection with the furnishing, performance, or use of this
material.

ii

FCC Radio Frequency Interference Statement

This equipment has been tested and found to comply with the limits for a class B
digital device, pursuant to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful
interference to radio communication. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

− Reorient or relocate the receiving antenna.

− Increase the separation between the equipment and receiver.

− Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

− Consult the dealer or an experienced radio/TV technician for help.

FCC CAUTION: To assure continued compliance, (example - use only shield interface
cables when connecting to computer or peripheral devices). Any changes or
modifications not expressly approved by the manufacture of this device could void the
user's authority to operate the equipment. This device complies with Part 15 of the
FCC Rules. Operation is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.

Responsible Party: Avision Labs, Inc.
Telephone No.: [phone]

@V2100 User’s Manual iii

EC Declaration of Conformity

Update with final regulations
According to EN55022 and EN55024
Manufacturer’s Name: Avision Inc.

Manufacturer’s Address: No. 20, Creation Road I,
Science-based Industrial Park, Hsinchu
Taiwan, ROC
Declare that the product

Model Name: NetDeliver @V2100

Conforms to the following Product Specification

Emission: EN 50081-1

Immunity: EN 55024

EN 55022
EN 61000-3-2
EN 61000-3-3

EN 60950
IEC 61000-4-2
IEC 61000-4-3
IEC 61000-4-4
IEC 61000-4-5
IEC 61000-4-6
IEC 61000-4-8
IEC 61000-4-11

iv

Table of Contents

1 GETTING STARTED.....................................................................................................................1-1

PRECAUTIONS............................................................................................................................................1-1

INTRODUCTION.........................................................................................................................................1-2

FEATURES..................................................................................................................................................1-2

EXTERNAL V IEW.......................................................................................................................................1-4

The front view.....................................................................................................................................1-4

The rear view ...................................................................................................................................1-5

CONTROL PANEL......................................................................................................................................1-6

PRE INSTALLATION INFORMATION......................................................................................................1-10

INTERNET COMMUNICATION FEATURES.............................................................................................1-12

email forwarding ..........................................................................................................................1-12

Filing document to a server......................................................................................................1-12

Filing document to a server......................................................................................................1-13

2 SETTING UP YOUR MACHINE ............................................................................................... 2-1

MINIMUM CONFIGURATION REQUIREMENTS.......................................................................................2-1

CHECKING PACKAGE CONTENTS...........................................................................................................2-2

UNLOCKING THE SCAN UNIT..................................................................................................................2-3

INSTALLING THE PAPER FEED TRAY......................................................................................................2-4

CONNECTING THE CABLES......................................................................................................................2-5

Connecting the Ethernet cable .........................................................................................................2-5

Connecting the keyboard cable ........................................................................................................2-5

Connecting the printer cable ............................................................................................................2-6

Connecting the ADF Cable..............................................................................................................2-6

Connecting the Power and Turning on the Machine...................................................................2-6

SETTING UP Y OUR NETWORK PARAMETERS........................................................................................2-9

@V2100 User’s Manual v

3 ADMINISTRATION.........................................................................................................................3-1

TO ADMINISTER THE SETTING SCREEN VIA THE LCD-DISPLAY.........................................................3-1

TO ADMINISTER THE @V2100’S WEB PAGE.......................................................................................3-2

SUMMARY OF ADMINISTRATOR ACTIVITIES........................................................................................3-3

4 MANAGING THE ADDRESS BOOK............................................................................................4-1

MANAGING Y OUR E-MAIL ADDRESS BOOK.........................................................................................4-1

adding an e-mail address..................................................................................................................4-1

Modifying e-mail addresses ..............................................................................................................4-4

Deleting E-mail Addresses...............................................................................................................4-5

MANAGING Y OUR GROUPS.....................................................................................................................4-6

adding new groups .............................................................................................................................4-6

Modifying groups...............................................................................................................................4-8

Deleting groups..................................................................................................................................4-9

5 MANAGING FILING FOLD ERS ..............................................................................................5-1

adding new folders.............................................................................................................................5-1

Modifying folders...............................................................................................................................5-3

Deleting folders..................................................................................................................................5-4

6 OPERATION.......................................................................................................................................6-1

LOADING PAPER .......................................................................................................................................6-2

notice on using the adf.................................................................................................................6-2

placing document(s) in the adf.................................................................................................6-3

placing document(s) on the glass.............................................................................................6-4

SENDING EMAILS......................................................................................................................................6-5

MAKING COPY..........................................................................................................................................6-7

Before making copy ........................................................................................................................... 6-7

Choosing Printer Model....................................................................................................................6-8

basic operating steps.........................................................................................................................6-9

vi

Printer Compatibility list................................................................................................................6-10

accessing Copy Features.............................................................................................................6-11

START FILING DOCUMENT....................................................................................................................6-17

7 TROUBLESHOOTING ......................................................................................................................7-1

INFORMATION CODES/MESSAGE............................................................................................................7-1

Information Codes During Scanning and Copying......................................................................7-1

Information Codes During Networking ..........................................................................................7-2

Information Codes During E-Mailing............................................................................................7-3

CLEARING A PAPER JAM..........................................................................................................................7-6

REMOVING THE ABNORMAL LINE IMAGE..............................................................................................7-7

CLEANING THE ADF................................................................................................................................7-8

CLEANING THE G LASS.............................................................................................................................7-9

REPLACING THE SNAP- IN PAD MODULE .............................................................................................7-10

TECHNICAL SUPPORT .............................................................................................................................7-12

APPENDIX....................................................................................................................................................A

QUICK G UIDE...............................................................................................................................................A

SPECIFICATIONS...........................................................................................................................................C

INDEX ............................................................................................................................................................ F

@V2100 User’s Manual vii

1 Getting Started

Precautions

• Keep the machine out of direct sunlight. Direct exposure to the sun
or excessive heat may cause damage to the unit.

• Do not install the machine near heating or air conditioning units.

• Do not install the machine in a humid or dusty place.

• Be sure to use the proper AC power source.

• Only use the AC adapter (model name ADP-50ZB made by Delta

Electronics, Inc.) included with the machine. Using other AC adapters
may damage the machine and void the warranty.

• Place the machine securely on an even, flat surface. Tilted or uneven
surfaces may cause mechanical or paper-feeding problems.

• Retain the box and packing materials for shipping purposes.

@V2100 User’s Manual Getting Start ed

1-1

Introduction

Thank you for purchasing the Avision NetDeliver @V2100, an internet
appliance. The NetDeliver @V2100 offers an unprecedented document
delivery technology, transmitting paper documents electronically over the
internet.and intranent. With @V2100, you have power to instantly send
your business document to designated recipients at any place in the world.
When you apply the @V2100 to your work, you no longer need to run to a
copy center for making copy and someone’s computer for filing document,
not to mention wasting cost and time in the postal mail method.

Best of all, with the addition of a laser printer and a server , the @V2100 is
able to perform digital copying and filing. This innovation provides
business users with a cost-saving way to upgrade regular office equipments
to an internet appliance, and to consolidate business-to-business
e-Commerce.

Features

E-mail Forwarding:

Connected to an Ethernet network and a SMTP server, the @V2100 allows
you to transmit document(s) over the internet via email. With a touch of
the e-mail button and the selection of your recipients' e-mail addresses,
the document(s) is/are first scanned and converted into an image file, and
then transmitted to remote recipients within minutes.

Filing Document:
The @V2100 allows you to send your documents to a server or a personal

computer’s file folder over intranet with FTP,HTTP,or CIFS protocol.
Such a filing management frees up your desk space and delivery time

because only one machine is shared by many users.

1-2

Getting Start ed

Digital Copying:

Connected to a color or black and white laser printer, the @V2100
becomes a digital copier. With an intuitive control panel, making digital
copy becomes fast and easy.

Multiple Pages Sending:

With the built-in Auto Document Feeder, the @V2100 allows a stack of 25
page document(s) to be continuously scanned at one time in reliable
quality , so as to increase your efficiency.

Address Book/Folders Managing:

The @V2100 provides a convenient way to manage the address and file
folders. Simply by typing the machine's IP address in the URL field of your
browser, the @V2100 web page will be prompted. This web page allows
the administrator to create a list of e-mail addresses and filing folders and
password for security purpose.

@V2100 User’s Manual Getting Start ed

1-3

External View

1

3

5

6

2

THE FRONT VIEW

4

1. ADF Front Cover 4. ADF Paper Support

2. LCD-display 5. Document(s) Cover

3. ADF Paper Tray 6. Control Panel

1-4

Getting Start ed

THE REAR VIEW

1

2

5

3

4

1. Paper Feed Tray 6. Power Jack

2. ADF Cable 7. ADF Port
* 3. Keyboard Port 8. Printer Port

4. RJ-45 Network Port

5. Power Switch

6
7
8

@V2100 User’s Manual Getting Start ed

1-5

1

(144%)
(122%)

Control Panel

Part A Part B Part C

Part A: Scaling Area:

Used to reduce document(s) down to 25% or enlarge it up to 400%.

(93%)

Part D

(115%)
(86%)
(81%)

1. Increase scaling in 1% increment

2. Decrease scaling in 1% Decrement

3. Select scaling from the preset percentage

1-6

Getting Start ed

2

3

Part B: LCD-display & Function Keys:

Cancel/Return

Menu

Used to display current operation and select key working mode.

Function Keys and others:

Press to use the Copy function.

COPY

Press to use the email function.

E-MAIL

FILING

Address

Book/Folders

Press to use the filing function.

Press to select an email address from an address book or
folder name from a folder book.

Press to setup the machine.

Used to cancel previous input.

Used to move to up/down/left/right.

Used to move to the left or to delete last input.

Select/OK

@V2100 User’s Manual Getting Start ed

Used to select your command.

1-7

Part C: The Numeric/Character Keypad:

Used to enter the network parameters or copy page number.

Part D: Start & Other Keys:

Used to select scanning resolution and start sending or copying
document(s).

Mono

Color

1-8

Getting Start ed

(This function is temporarily reserved for the future

usage.)

Used to stop sending process or clear previous
operation.

Stands for Super Fine. Used to enhance scanning

resolution.

Used to scan and send document(s) in black and

white.

Used to scan and send document(s) in color.

Used to disable multi-batch document linkage during

scanning.

@V2100 User’s Manual Getting Start ed

1-9

Pre Installation Information

The @V2100 has to be setup properly on your network to perform email
and filing functions. The following network parameters have to be set.
For required information and LAN connection, please contact your network
administrator.

Important !

Make a copy of the following table and ask your Network Administrator
to complete the information.

1. IP Address: . . .

2. Subnet Mask: . . .

3. Gateway IP: . . .

4. SMTP Server: . . .

5. Filing Server: . . .

6. NTP Server: . . .

Note: “*” requests an IP address you must fill.

Explanation of contents:

1. *IP Address: The Internet Protocol (IP) address assigned to

your machine by your network administrator.

2. Net Mask:

3. Gateway IP: The gateway IP address assigned by your network

4. *SMTP Server:

5. Filing Server: The IP address of your filing server.(so far

6. NTP Server: The IP address of your *NTP server.

The net mask address assigned by your network
administrator.

administrator.
The IP address of your SMTP Mail Server assigned

by your network administrator.

unavailable)

1-10

Getting Start ed

Note:

1. *IP Address: An IP (Internet Protocol) address uniquely identifies

a host connection to an IP network. System administrator or
network designer assigns the IP address. The IP address consists
of two parts, one identifying the network and the one identifying
your node.

The IP address is usually written as four numbers separated by
periods. Each number can be zero to 255. For example,

10.1.30.186 could be an IP address.

2. *SMTP: Stands for Simple Mail Transfer Protocol. It is the main

communication protocol used to send and receive email on the
Internet.

3. *NTP: Stands for Network Time Protocol. It is the main time

protocol used on internet.

@V2100 User’s Manual Getting Start ed

1-11

Internet Communication Features

@V2100



EMAIL FORWARDING

The @V2100 allows you to transmit document(s) over the Internet via
email. The document is first scanned and converted into a
jpeg-formatted or a pdf-formatted file, and then transmitted to a
remote recipient as an attachment to an email.

When you send an email to someone via the @V2100, the @V2100 uses
Simple Mail Transfer Protocol (SMTP) to transfer your outgoing mail to
your SMTP mail server, and then to send your mail to the Internet.

LAN

Email Server

internet

+

PC

+

PC

@V2100

+

PC

1-12

Getting Start ed

FILING DOCUMENT TO A SERVER

@V2100

Filing document over intranet:

Through the intranet with FTP,HTTP,CIFS,or DIMS protocol, the
@V2100 allows you to put document directly to a designated server or
personal computer’s file folder in one of these compressed formats,
pdf,tiff,and jpeg. CIFS is the sharing system of Microsoft Windows.
DIMS is the special protocol,by which the @V2100 supports Post
Processing, and is also applied to document management software like
Formosoft’s Document Imaging Management System. What’s unique
about this filing function is to let entire corporate users share one
machine to send documents to each desired file folder on a designated
server or individual computer. Don’t need to go back to office desk to
use those stone-age scanners, copiers , image-compressed
software ,etc.. Your office desk space will not be occupied by too
many electronic devices, and working time and production cost are
definitely reduced due to the efficient use of corporate intranet.

Intranet

š

Win9x/Win2000
/NT server

FTP or HTTP server

@V2100 User’s Manual Getting Start ed

1-13

2 Setting up Your Machine

Minimum Configuration Requirements

To make the best of the @V2100, the following configuration is required:

To send emails from the @V2100:

• TCP/IP network

• A SMTP server

To file document(s) via intranet

• FTP,HTTP,CIFS,or DIMS Protocol environment

• Windows 9x, Windows NT,Windows 2000,HTTP,or FTP server

To make copies from the @V2100:

• A PCL-compliant laser printer

Note:

@V2100 User’s Manual Setting up Your Machine

If you are not familiar with these terms, contact your network
administrator to set up the @V2100 on your network properly.

2-1

Checking Package Contents

1. Paper Feed Tray 8. Power Cord

1

2 3 8

7

4

11

Unpack the box and check its components. If there is any item missing,
contact your dealer immediately.

9

10

2. Paper Support 9. Paper Stopper

3. User’s Manual, Quick Guide 10. Keyboard

4. @V2100 Main Body 11. Power Adapter

5. Cushion

6. Carton

2-2

Setting up Your Machine

7. ADF Pad

5

6

Unlocking the Scan Unit

“Unlocked Position”

The scan unit is locked during transport to protect the scanning mechanism
from being damaged. Be sure to unlock the scan unit before using the

machine.

1). Locate the lock switch underneath

the machine.

Note:
If you need to move your @V2100 for repair or any other reason, be
sure to lock your @V2100 before moving. To lock your @V2100, please
do the following,

1. Turn off your @V2100.

2. If the scanning head is not located at the front of the glass, turn the

@V2100 on to return the scanning head to the front of the glass.
After the scanning head is returned to the home position, turn the
power supply off.

3. Move the lock switch to the “Locked Position”.

2). Move the lock switch to the

" unlocked position".

“Locked Position”

@V2100 User’s Manual Setting up Your Machine

2-3

Installing the Paper Feed Tray

Paper
Paper Feed

1). Attach the Paper Support to the Paper Feed Tray.

Tray

Support

2). Then, attach the Paper Feed Tray to the machine.

2-4

Setting up Your Machine

Connecting the Cables

CONNECTING THE ETHERNET CABLE

1. Connect one end of your Ethernet LAN cable to an available port

of your Ethernet Hub.

2. Connect the other end to the network port at the back of your

@V2100.

CONNECTING THE KEYBOARD CABLE

1. Connect the cable of the keyboard to the PS2 port at the back of

the @V2100.

@V2100 User’s Manual Setting up Your Machine

2-5

CONNECTING THE PRINTER CABLE

1. Connect one end of the printer cable (not included) to your

printer.

2. Connect the other end to the printer port of your @V2100.

CONNECTING THE ADF CABLE

Connect the ADF (Auto Document Feeder) cable (attached to the
document(s) cover) to the ADF port at the back of the @V2100.

CONNECTING THE POWER AND TURNING ON THE MACHINE

1. Press the power switch to the “0” position to turn off the

@V2100.

2. Connect the small end of the power cable to the power port of

2-6

Setting up Your Machine

your @V2100.

3. Connect the other end to an appropriate power outlet.

@V2100 User’s Manual Setting up Your Machine

2-7

4. Press the power switch to the "I" position to turn on your

@V2100. After showing the warming up message, the
LCD display prompts the Copy ready status (present) as
shown below.

Note: You can leave your @V2100 ON at all times since the @V2100 is designed

with a power saving function. If the @V2100 is idle for four hours, it
automatically shuts off the scanning lamp.

2-8

Setting up Your Machine

Setting up Your Network Parameters

Before using the @V2100, please setup the @V2100 properly on your
network to perform email and filing functions. The following network
parameters have to be set. For required information and LAN connection,
please contact your network administrator.

To set up the network parameters via the control panel,

1. After turning on the @V2100, press the Menu button and then the
Network Configuration item to prompt the Network
Configuration screen (see below) in the LCD-display.

1. IP Address: . . .

2. Net Mask: . . .

3. Gateway IP: . . .

4. SMTP Server: . . .

5. Filing Server: . . .

6. *NTP Server: . . .

7. Save & Exit:

8. Exit:

The Network Parameter Settings

2. Consult your network administrator for the network parameters and
enter them respectively.

3. Use the q key to scroll the Save & Exit menu and press the Select
button to save your setting.

@V2100 User’s Manual Setting up Your Machine

2-9

Note:

1. *NTP Server: Stands for Network Time Protocol. To set the correct clock
on the @V2100, it is recommended to fill in the IP address of your NTP
server. For your information, following IP addresses of the NTP servers
can be accessed. Simply choose one of them and fill the IP address in the
NTP server field on the Network screen.

Country Host Name IP Address
Australia ntp.cs.mu.OZ.AU 128.250.36.2
Canada clock.uregina.ca 142.3.100.2
Swiss swisstime.ethz.ch 129.132.2.21
Germany ntp0.fau.de 131.188.34.75
France canon.inria.fr 192.93.2.20
Hong Kong clock.cuhk.edu.hk 137.189.6.18
Japan clock.nc.fukuoka-u.ac.jp 133.100.9.2
USA ntp.alaska.edu 199.165.76.11

2. To set the clock for the @V2100, in addition to entering the IP address of the
NTP server, you are requested to choose the appropriate time zone in
your area in the “Date/Time” field. To choose the appropriate time
zone, please press the “Menu” and then “General” buttons on the
Control Panel, then select your time zone in “Time Zone” field. Once
you are done, the @V2100 is able to reflect the accurate local date and
time each time the machine is powered on.

2-10

Setting up Your Machine

3-1

3 Administration

Menu

This chapter describes how to perform the administrator activities either
on the control panel or on the @V2100 web page.

The access to the administrator activities is blocked by the administrator
password. It is recommended that an administrator create a password
before performing these activities.

To Administer the setting screen via the LCD -display

1. Press the Menu button ( ). The Setting screen appears as

below.

1. General

2. Network Configuration

3. Copy

4. E-Mail

5. Filing

6. Post Processing

7. Function Buttons

8. Administrator

2. Use the or the key to move between the menus.

3. For the contents of each menu, please see the subsequent section,

Summary of Administrator Activities.

@V2100 User’s Manual Administration

To Administer the @V2100’s Web Page

1. Start your browser, either Netscape 4.0 or the I.E. 4.0.

2. Type the IP address of your @V2100 in the URL field of your browser.

The @V2100 web page appears.

3. Click on Administrator to prompt the Administrator Login dialog.

3. Enter your name and password and click Submit. The Setting screen

appears as below.

4. For the contents of each menu, please see the subsequent section,

Summary of Administrator Activities.

3-2

Administration

3-3

Summary of Administrator Activities

field in email messages from the

when users fail to enter anything in the

Fine Resolution for

scan from

The enhanced scanning resolution you choose to scan from

Configuration Settings Description
Setup Menu

General

Device Name Displays the model name.
Date/Time Current date and time.
Time Zone Based on Greenwich Mean Time(GMT).

Network Configuration

IP Address IP address of your @2000.
Subnet Mask The IP address of your subnet mask.
Gateway The IP address of your gateway.
SMTP Server IP address of your SMTP Server.
NTP Server IP address of your NTP server.
Copy
Printer Name PCL printer
Paper Type Plain paper
Paper Size Choice: Letter, A4, Legal
E-Mail

Default Subject

B/W File Format File format for documents to be sent in black and white via

Color File Format File format of the color documents to be sent in color via

B&W

Super Fine

Resolution

for B&W
Fine Resolution for

Color

Super Fine

Resolution

for Color

Default text for the Subject
@2000. Up to 64 characters are allowed. The default
subject is used only
Subject field in email message from the @V2100.

e-mail from @V2100.

Choice: PDF or TIF

e-mail from @2000.

Choice: TIF, JPG, and PDF

The scanning resolution you choose to scan from the @2000.
Choice: Fine (75 dpi, 100 dpi, 150 dpi, 200 dpi, 300 dpi, 400
dpi)
The enhanced scanning resolution you choose to
the @V2100.
S. Fine (100 dpi, 150 dpi, 200 dpi, 300 dpi, 400 dpi, 600 dpi)
The scanning resolution you choose to scan from the @2000.
Choice: Fine (75 dpi, 100 dpi, 150 dpi, 200 dpi, 300 dpi, 400
dpi)

the @V2100.
S. Fine (100 dpi, 150 dpi, 200 dpi, 300 dpi, 400 dpi, 600 dpi)

@V2100 User’s Manual Administration

File format of the color documents to be sent in color via

Fine Resolution for

olution

the most frequent cover message for the Fn#1~6 keys

Activities Description
Setup Menu

E-Mail

Document Type The contents for your document.

Choice: Text and Photo

Compression Rate The compression level for the documents you send from

the @V2100.

Choice: Low, Medium, and High

Filing

File Name Prefix The file name for filing a document without extension.

Using #Y#H#M#D#h#m#s makes file name change as time
goes. (Y(y),H(h),W(w),D(d),M,m,and S represent
year,hour, week, date ,month, minute, and second
respectively.)i.e., Myfile#m#s lets the file name show
minutes and seconds at the last part of file name like
Myfile1120, Myfile1260,etc..

B/W File Format File format for documents to be sent in black and white

via e-mail from @V2100.

Choice: PDF or TIF

Color File Format

e-mail from @2000.

Choice: TIF, JPG, and PDF

The scanning resolution you choose to scan from the

B&W

Super Fine Resolution
for B&W

Fine Resolution for
Color

Super Fine Res
for Color

Document Type The contents for your document.

Compression Rate The compression level for the documents you send from

Function Buttons
Button #1~6 Set

@2000.
Choice: Fine (75 dpi, 100 dpi, 150 dpi, 200 dpi, 300 dpi,
400 dpi)
The enhanced scanning resolution you choose to scan
from the @V2100.
S. Fine (100 dpi, 150 dpi, 200 dpi, 300 dpi, 400 dpi, 600
dpi)
The scanning resolution you choose to scan from the
@2000.
Choice: Fine (75 dpi, 100 dpi, 150 dpi, 200 dpi, 300 dpi,
400 dpi)
The enhanced scanning resolution you choose to scan
from the @V2100.
S. Fine (100 dpi, 150 dpi, 200 dpi, 300 dpi, 400 dpi, 600
dpi)

Choice: Text and Photo

the @V2100.
Choice: Low, Medium, and High

in the supplied PS2 keyboard.

3-4

Administration

3-5

Choice: Copy, E-mail, Filing

The email address sets for the @V2100. Up to 2000 email

administrator wishes to change current name, enter new

sensitive and allows up

sensitive and is up to 8

Address Book Menu

Email

addresses are available to be set. After an email is sent,
an auto-saving function will show up a dialog screen to
ask the user whether to keep the sent address on the
@V2100.

Menus: Add, Delete, and Modify

Group The group of more than one email addresses. Up to 50

groups can be set. Up to 99 e-mails can be set in one
group.

Menus: Add, Delete, and Modify

Folder

Folders At most 50 empty folders are available.

Activities Description
User Profile

Local User Create and display registered users of this machine if

“Enable Security For Email” or “Enable Security For
Fax” is checked.

Menu: Add, Delete, and Modify

Administrator

Login Name The login name for the administrator. If the

login name in the field.

Enter New
Login Name

Verification

Administrator’s E-Mail
Address

Enter New
E-Mail Address

Verification
Password Current password for the administrator. If the

Enter Previous

password

Note: The login name is case­to 16 characters.

New login name for the administrator if the
administrator wishes to create a new one.

Note: The login name is case­characters.

Confirmation of the new login name.
The email address for the administrator. Update

administrator's email address in this field.
New e-mail address for the administrator if the

administrator wishes to create a new one.

Note: Up to 64 characters can be set in the e-mail
address.

Confirmation of the new e-mail address.

administrator wishes to change current password,
double click Password to prompt Change Password
dialog.

Previous password for the administrator.

@V2100 User’s Manual Administration

Enter New

for the administrator if the administrator

In 3 minutes after a user

system will be enabled. During the 3 minutes before the
security system is enabled, anyone can use the machine.

registered

security system is enabled, anyone can use the machine.

registered

Password

Verification

Enable Security for
Emails

Enable Security for
Filing

Add New Folder After
Filing
Add "To" Address After
Sending

New password
wishes to create a new one.

Note: Up to 8 characters are allowed.

Confirmation of the new password.
Scroll to Yes to prevent any non-registered users from

sending emails on the @V2100.
logins the @V2100 and sends an email, the security

Press the Logout button if you want any non­user to be unable to use the machine during this
3-minute period.

Scroll to Yes to prevent any non-registered users from
sending a file on the @V2100. In 3 minutes after a user
logins the @V2100 and sends a file, the security system
will be enabled. During about 3 minutes before the

Press the Logout button if you want any non­user to be unable to use the machine during this
3-minute period.
Scroll to Yes to add the new filing folder to the folder
book.
Scroll to Yes and a dialog appears ,asking you if you
need to add the new email address into the address
book after sending your document(s).

Activities Description
Administrator Menu

E-mail Default From Default e-mail address for the From field in email

message from the @V2100. Up to 64 characters are

allowed. The default address is used only when users

fail to enter anything in the Form field in email message

from the @V2100.

3-6

Administration

4 Managing the Address

Book

Avision Java-Manager is a convenient browser-based tool to manage the
address book of the @V2100 remotely. Since only the administrator can
manage the address book, it is highly recommended that the administrator
read this chapter before using the @V2100.

Managing Your E-mail Address Book

ADDING AN E-MAIL ADDRESS

To add an e-mail address,

1. Start your browser, Netscape Communicator or Microsoft I.E.

2. Type your IP address in the URL field.

for example, http://xxx.xxx.xxx.xxx
The Avision @V2100 web page appears as shown below.

Note: The web page is best viewed at a 1024 x 768 dpi resolution.

@V2100 User’s Manual Managing the Address Book

4-1

3. Press the Administrator button to prompt the Login dialog.

4. Enter the name and password of the administrator and press the

"Submit" button. The Administrator screen appears.

5. Press "

＠

ddress" to prompt the Address Book dialog.

6. Press the E-mail icon and choose "Add" to prompt the Add A New

E-mail Address dialog.

4-2

Managing the Address Book

7. Enter a local user's name ,password ,and email address ,and click

"Continue" for the next input or "Finish" to temporarily save the latest
data and return to the main screen.

8. Click Save to permanently save all the latest data on the @V2100,

or
Exit to leave without saving any latest data.

@V2100 User’s Manual Managing the Address Book

4-3

MODIFYING E-MAIL ADDRESSES

To modify e-mail addresses,

1. Repeat Step 1 to Step 5 from the previous section, Adding E-mail

Addresses. The Address book dialog appears.

2. Click the E-mail icon and choose the address you want to modify

from the list. A Modify E-mail address dialog appears.

3. Modify your address.

4. Click Update to temporarily save the latest data ,or Cancel to

exit.

5. Click Save to permanently save all the latest data on the @V2100,

or

Exit to leave without saving any latest data.

4-4

Managing the Address Book

DELETING E-MAIL ADDRESSES

To delete e-mail addresses,

1. Repeat Step 1 to Step 5 from the previous section, Adding E-mail

Addresses. The Address Book dialog appears.

2. Click the E-mail icon on the top and choose the addresses you

want to delete from the list.

3. Click "Delete" to erase the address. A warning message appears

to confirm your deletion. Click OK to confirm or Cancel to exit.

4. Click Save to permanently save all the latest data on the

@V2100,

or

Exit to leave without saving any latest data.

@V2100 User’s Manual Managing the Address Book

4-5

Managing Your Groups

ADDING NEW GROUPS

To add new groups,

1. Repeat Step 1 to Step 5 from the previous section, Adding E-mail

Addresses. The Address book dialog appears.

2. Click the Group icon and choose "Add" to prompt the Add A New

Group dialog.

3. Enter your group name.

4. Choose the address from the right side and click Ù to add to the

group.

4-6

Managing the Address Book

5. Click "Continue" for the next input or "Finish" to temporarily

save the latest data and return to the main screen.

6. Click Save to permanently save all the latest data on the

@V2100,

or

Exit to leave without saving any latest data.

@V2100 User’s Manual Managing the Address Book

4-7

MODIFYING GROUPS

To modify groups,

1. Repeat Step 1 to Step 5 from the previous section, Adding E-mail

Addresses. The Address book dialog appears.

2. Click the Group icon on the top and choose "Modify" to display

the Modify A Group Set dialog.

3. Choose one member you want to delete from the group and click

the Ú key to delete or insert a new member from the current
addresses by choosing the address on the right side and clicking
the Ù key to insert to the group.

4. Click Update to temporarily save the latest data ,or Cancel to

exit.

5. Click Save to permanently save all the latest data on the @V2100,

Exit to leave without saving any latest data.

4-8

Managing the Address Book

or

DELETING GROUPS

To delete groups,

1. Repeat Step 1 to Step 5 from the previous section, Adding E-mail

Addresses. The Address Book dialog appears.

2. Click the Group icon and choose the group name you want to

delete from the list.

3. Click Delete to erase the number. A warning message appears to

confirm your deletion. Click OK to confirm or Cancel to exit.

4. Click Save to permanently save all the latest data on the @V2100,

or

Exit to leave without saving any latest data.

Note:

@V2100 User’s Manual Managing the Address Book

A Group can be a combination of several email addresses.

4-9

5 Managing Filing Folders

ADDING NEW FOLDERS

To add a new folder,

1. Repeat Step 1 to 4 from the previous chapter ,and click Folder icon to show up

Favorite Folder dialog as shown below:

2. Click Add to prompt the Favorite Folder dialog.

@V2100 User’s Manual Managing Filing Folders

5-1

Fill/choose your favorite items on the above dialog by referring to the
following direction:

Folder Name:

(Note: The folder names can not be repeated.)

Protocol:
Server:
Directory:

The rule of how to write the path depends on Protocols.

the IP address of a server.

Name a folder to hold all set-up information.

includes FTP, HTTP, and CIFS.

The directory path of the designated filing server.

CIFS : MS Windows’ UNC naming method is applied. Begin with server

User Name:
Password:

FTP and HTTP:

Example: FILINGFOLDER /image file

name with double slash lines added at the front.
Example:

Login password to enter the filing server.

\ \ YourComputer\ FILINGFOLDER

Login name of the filing server.

Begin with the root directory without slash line.

3. Click "Continue" for the next input or "Finish" to temporarily save the latest data

and return to the main screen.

4. Click Save to permanently save all the latest data on the @V2100,

or

Exit

to leave without saving any latest data.

5-2

Managing Filing Folders

MODIFYING FOLDERS

To modify a folder,

1.Repeat Step 1 in the previous section, the Favorite Folder’s main

screen appears , as below:

2. Click Modify to prompt Favorite Folder dialog screen as below:

Now, refer to the previous section to modify your folder content.

3.Click Update to temporarily save the latest data ,or Cancel to

exit.

4.Click Save to permanently save all the latest data on the @V2100,

or

Exit to leave without saving any latest data.

@V2100 User’s Manual Managing Filing Folders

5-3

DELETING FOLDERS

To delete a folder,

1. Repeat Step 1 in the previous section, the Favorite Folder’s main

screen appears , as below:

2.Click the Delete icon and choose the folder name you want to delete

from the list.

3.Click Delete to erase the number. A warning message appears to

confirm your deletion. Click OK to confirm or Cancel to exit.

4.Click Save to permanently save all the latest data on the @V2100,

Exit to leave without saving any latest data.

5-4

Managing Filing Folders

or

6 Operation

With an intuitive control panel, the @2000 is designed to be easy-to-use.
Basically, operating the @V2100 takes three simple steps:

1. Load your paper either in the ADF or on the glass.

2. Type or select your recipient's destination.

3. Press the "Mono" button or the "Color" button to execute the
command of filing , copying, and E-Mailing your documents

The following sections describe in detail the prerequisites you should know
and the advanced features on how to send your document(s) ,make copy,
and file document with the @V2100.

@V2100 User’s Manual Operation

6-1

Loading Paper

The @2000 can scan and send document(s) either in the ADF
(Automatic Document Feeder) or on the glass. If you need to send
multiple pages, please load your papers in the ADF. The ADF can hold
up to 30 pages at one time. If you need to send pages from books,
newspaper clippings, or paper with wrinkles or curls, please place your
paper on the glass.

NOTICE ON USING THE ADF

Before using the ADF, please make sure that your paper meets the
following specifications:

• Document(s) can range in size from 4.5 by 5.5 inches to 8.5 by 14
inches (Legal).

• Document(s) can range in weight from 14 to 28 lbs (0.002" to

0.006").

• Document(s) should be square or rectangular and in good condition

• Document(s) should be free of curl, wrinkle, tears, wet ink, or

• Document(s) should be free of staples, paper clips, paper sticky

• Keep the glass clean without document placed on it.

** To transmit irregular types of document(s), place the document(s)

on the glass or make a copy first and then transmit the copy
instead.

6-2

Operation

(not fragile or worn).

punch holes.

notes.

PLACING DOCUMENT(S) IN THE ADF

1. Make sure your document is free of staples, paper clips and is

not tore out.

2. If you have multiple pages, fan your document(s) to avoid

occasional paper jam. The ADF holds up to 30 pages at
one time.

3. Place your document(s) with the text FACE UP in the ADF and

make sure that the top of the pages is fed in first.

4. Adjust the Paper Guides to center the document(s) in the ADF.

@V2100 User’s Manual Operation

6-3

PLACING DOCUMENT(S) ON THE GLASS

1. Open the document(s) cover to reveal the glass.

2. Place your document(s) with the text FACE DOWN on the glass

and align the document(s) in the upper-right corner of
the glass.

3. Close the document cover.

6-4

Operation

Sending Emails

1. Place your document(s) face up in the ADF or face down on the glass.

2. Press the key. The LCD displays the Email screen.

From:
Subj:
To:
CC:
BCC:
Memo:

You can temporarily select your scanning resolution between Fine

(75 dpi, 100 dpi, 150 dpi, 200 dpi, 300 dpi, 400 dpi) and Super
Fine (100 dpi, 150 dpi, 200 dpi,300 dpi, 400 dpi, 600 dpi) by
pressing the Menu button and selecting E-mail then Fine
Resolution or S. Fine Resolution.

3. Enter your email address manually with the keyboard.

Or select the email address from the address book via the

button and press the button.

Select/OK

4. Enter your e-mail message with the keyboard.

5. Press the key to send your document(s) in black and white.

Or press the key to send your document(s) in color.
The LCD displays the scanning progress on the sending of your

document(s) via email.

<Scanning> 100%
< Image Transferring>

@V2100 User’s Manual Operation

6-5

Note:

1. You can send your document to e-mail addresses simultaneously.

2. If the "Enable Security for Email" box has been checked, you
have to enter the password to access the e-mail forwarding
function.

Stop/Clear

3. If you make a mistake during the process, press the key to
cancel and return to the factory default settings.

4. If you have stopped typing in the From, Subject, To, CC, or BCC
fields for three minutes, the LCD-display automatically clears
what you have typed.

5. Up to 18 lines of text on the LCD-display (each line includes 34
characters) can be shown in the Memo field.

6-6

Operation

Making Copy

BEFORE MAKING COPY

Before making copy through the control panel, please do the following:

1. Make sure that your printer supports PCL or Postscript printer
language.

2. Check if your printer has been properly connected to the
@V2100.

@V2100 User’s Manual Operation

6-7

CHOOSING PRINTER MODEL

Menu

Please note that your @V2100 can be connected with various brands of
laser printers as long as they are PCL- or PostScript-compliant. To
ensure that the printing function works properly, a printer profile for
the designated printer has been included in the machine. However, if
you replace your current printer with another one, you need to
download the printer profile for the new printer. Choose then the
correct printer model in the LCD-display on your @V2100.

To select the printer model,

1. Press the Menu button ( ) on the Control Panel.

2. Press the key to scroll down to the Copy menu and press

the Select button ( ). The Copy menu appears.

Select

1. Printer Name:

2. Paper Type:

3. Paper Size:

6-8

Operation

3. Choose Printer Name and then press the key to scroll to

your new printer model and press the Select button ).

Select/OK

Note:

BASIC OPERATING STEP S

To make simple copy,

1. Place your document(s) either in the ADF or on the glass.

2. Press the key to send your document(s) in black and white.

Or press the key to send your document(s) in color.
The LCD displays the scanning progress of the printing of your

document(s) from your printer.

<Scanning> 100%
<Image Transferring>

If you make a mistake during the transmission process, press the
key to cancel and return to the factory default settings.

Stop/Clear

@V2100 User’s Manual Operation

6-9

PRINTER COMPATIBILITY LIST

Before using the copy features, make sure that you have connected a
color or black and white laser printer to your @V2100.

Please also note that the @V2100 can be connected to various brands
of laser printers as long as they are PCL-compliant (it even supports
some PostScript printers). The supported printer table is listed as
below:

Brand Name Model

Tektronix
Mita
HP
Kyocera
Lexmark
Oki
Samsung
QMS
EPSON
Kx
Casio
Canon
More will be

Phase 740/Phaser 750
Ci 1100
4500/5000L
FS-3750/5900/FS -9000/FS-1800
T614/C710/M412
8C/8C plus/7400/7200
QL-7000
330/CX2/6100/magicolor 2200
8200C/3000C/C820
P8415
N5
LBP730

added…

Note:
For the most updated printer list, please visit the Avision’s web site at
http://www.avision.com

6-10

Operation

ACCESSING COPY FEATURES

You can access a variety of copy features before pressing the "Mono"
or "Color" buttons. These features include:

• Changing Scaling

• Adjusting Density

• Choosing Copy Quality

• Choosing Paper Size

• Increasing Copy Count

• Focusing on Photo/Text/Auto

CHANGING SCALING

To reduce or enlarge the original document,

1. Press the Copy button on the panel to prompt the Copy screen.

2. Press the s key to enlarge your document in 1 percent increment.

Or press the ‚ key to reduce your document in 1 percent
decrement.

Or, press the round button to choose your scaling from preset scaling
from 144%, 122%, 115%, 93% (whole page) 86%, 81%.

** After you make your copy, the machine will automatically return to

the preset settings.

@V2100 User’s Manual Operation

6-11

ADJUSTING DENSITY

The @V2100 is preset to the Normal level of density. If your original
document comes with a lighter or darker contrast, you can improve the
quality using the Adjusting Density feature.

To change your density,

1. Press the Copy button on the panel to prompt the Copy screen.

2. Press the key to move your cursor down to the Density

field.

3. Choose your desired density with the

or

keys.

6-12

Operation

CHOOSING COPY QUALITY

The @V2100 is preset to Fine copy quality, the setting suitable for
most business document(s). If necessary, this setting can be changed
to Super Fine copy quality.

To choose your copy quality,

Press the key to enhance your copy quality.

The Super Fine button appears with a lit LED.

@V2100 User’s Manual Operation

6-13

CHOOSING PAPER SIZE

Menu

Your machine is preset to Letter size. If your output paper size is
different from Letter, change your output size with the touch of the
buttons.

To change your output paper size,

1. Press the Menu button ( ) on the Control Panel.

2. Press the key to scroll down to the Copy menu and press

the Select button ( ). The Copy menu appears.

Select

1. Printer Name:

2. Paper Type:

3. Paper Size:

3. Press the key to scroll down to Paper Size and press the

Select button to prompt the option. (Letter/A4/Legal)

4. Choose the paper size with the

Select button.

or

keys and press the

6-14

Operation

INCREASING COPY COUNT

55

The @V2100 is preset to 1 copy count. If you wish to increase the
number of copies, choose your desired copy count with the numeric
keypad or keyboard.

To increase your copy count,

1. Press the Copy button on the Control Panel to prompt the Copy

screen.

2. Enter your desired copy count with the numeric keypad. The LCD

display shows the number of your copy count.

@V2100 User’s Manual Operation

6-15

FOCUSING ON PHOTO OR TEXT

The machine is preset to auto mode. If required, you can change to
photo or text if you wish to focus your copy result on photo or on text.

To change your focus on photo or text,

1. Press the Copy button on the Control Panel to prompt the Copy

screen.

2. Press the key to scroll down to the Auto/Photo/Text field.

3. Choose your focus with the

or

keys.

6-16

Operation

Start Filing Document

1. Place your document(s) face up in the ADF or face down on the glass.

2. Press the

You can temporarily select your scanning resolu tion between Fine (75 dpi,
100 dpi, 150 dpi, 200 dpi, 300 dpi, 400 dpi) and Super Fine (100 dpi, 150
dpi, 200 dpi,300 dpi, 400 dpi, 600 dpi) by pressing the Menu button,and

selecting E-mail and Fine Resolution or S. Fine Resolution.

FILING

(A) File Prefix: Enter your desired file name without extension.
(B) Folder:

key. The LCD displays the Filing screen.

File Prefix:
Folder:
Password:
Post Proc.: None

Selecting preset folder: You can enter any preceding

string and press Select/Enter to look up your desired
folder or Press Address Book/ Folders button and
move the curser to select the folder.

Adding new folder: Clicking <New Folder> to create a
new folder.

3. Enter the following screen and fill/select your desired items.
(Note: Different servers with different protocols have different share settings.

Please consult with your server managers to collect the data you want.
On this section, CIFS protocol under Win9X is illustrated.)

@V2100 User’s Manual Operation

6-17

Name : Myfolder
Protocol : CIFS
Server IP: 10. 1. 20.134
Directory : \\Your Computer\FILINGFOLDER
Server UID :
Password : *****
OK

Regarding all items above, refer to

4. Select OK and press to return to the folder main screen,

as below:

Select

File Prefix: Myfile
Folder: Myfolder
Password:
Post Proc.: None

If File Prefix name has not been filled, please fill in.

Managing Filing Folder

chapter.

6-18

Operation

Below is the Win98 CIFS server sharing set up screen for your
reference.

Click Sharing As

Select Full

Root directory on the server

Enter your password

5. The history moment is coming. Press the key to file your

document(s) in black and white,or the key in color.

@V2100 User’s Manual Operation

6-19

7 Troubleshooting

Find the lock switch underneath the machine

ADF error.
Open the ADF cover and remove the paper from the

Z1 access

Information Codes/Message

INFORMATION CODES DURING SCANNING AND COPYING

Info

code

10001 SRAM

10002 DRAM

10003,

10004
10005 Home

10006 Lamp

10007 Lock error 1. Turn off your @V2100.

10008,

10009

10201

10202 Z1 SRAM

Meaning Action Page

Restart your @V2100. (Turn off and on again.)

error

error
Lamp
error

sensor
error

error

error

error

If the code still appears, contact your dealer.
Restart your @V2100.
If the code still appears, contact your dealer.
Restart your @V2100.
If the code still appears, contact your dealer.
Restart your @V2100.
If the code still appears, contact your dealer.

Restart your @V2100.
If the code still appears, contact your dealer.

2.

3. Restart your @V2100.
If the code still appear s, contact your dealer.

ADF paper jam.
ADF.

If the code still appears, contact your dealer.
Restart your @V2100.
If the code still appears, contact your dealer
Restart your @V2100.
If the code still appears, contact your dealer

--

--

--

--

--

2-3

and unlock the machine.

6-2

--

--

@V2100 User’s Manual Troubleshooting

7-1

2

MESSAGE DURING SCANNING AND COPYING

Check if the printer cable has been correctly

. If the

45 connector is firmly

LCD Message Action Page

Copy function
disables.

Check printer
cable or status.

Please download the printer profile. --

1.

2. Check if the printer is turned on.

3. Restart the @V2100 and your printer.

4. If the message still appears, contact your

INFORMATION CODES DURING NETWORKING

Info

Code

20512 The connection

20519 The destination

20530 Network is down.
20531 Network is

20533 The connection

20534 The connection reset

20540 Connection timed out
20541 The attempt to

20545 The destination host

Meaning Action Page

failed.

address is invalid .

unreachable .

aborted by the
server.

by the server.

connect failed.

is not able to reach.

connected.

dealer.

Ping the @V2100 from another PC
@V2100 has no response, then perform
the following steps.

1. Check if the RJ­plugged-in.

2. Check the Ethernet cable.

3. Check the @V2100 IP address.

4. Check the destination IP address.

5. Check Subnet Mask.

6. Check Gateway IP.

--

2-5,

2-9

Troubleshooting

7-

INFORMATION CODES DURING E-MAILING

taken: insufficient system

Check if the Device Name is valid.

by

not

Info

Code

30421
31421
32421

31450 Requested mail action

31451
32451

31452
32452

30500
31500
32500
33500
30501
31501

31503
32503

30504 Command parameters

31550 Requested action not

Service not available ,
closing transmission
channel. The Server is
going to shut down.

not taken: mailbox
unavailable
Requested action
aborted: local error in
processing
Requested action not

storage
Syntax error, command
unrecognized

Syntax error in
parameters or arguments

Bad sequence of
commands

implemented

taken: mailbox
unavailable
[E.g., mailbox not found,
no access]

Meaning Action Page

Contact the network administrator.

Check the “To” address.

Contact the network administrator.

Contact the network administrator.

Reboot the machine, and try again.
If the error still appears, contact
your dealer.

1.
The Device Name can be found
pressing the “Menu” button and
choose the “General” item.

2. Check the “From” address.

3. Check the “To” address.

4. Contact the network
administrator.

Restart the machine, and try later.
If the error still appears, contact
your dealer.
Check if the Device Name is valid.
The Device Name can be found by
pressing the “Menu” button and
choose the “General” item.

Check the “To” address.

--

@V2100 User’s Manual Troubleshooting

7-3

4

User not local: please try

taken: mailbox name not

downing. If the error is still there, contact

have privilege to enter this

Make sure you have privilege to write file or

Info

Code

31551

again.

31552 Requested mail action

aborted: exceeded
storage allocation

31553 Requested action not

allowed

32554 Transaction failed Contact the network administrator.

Information Codes During Filing

Info

Code

41530

41421
42421
43421
44421
42530

43550

44450

44452

44553

Meaning

FTP password incorrect Check password in folder and try again.

FTP Service not
available

FTP login fail Check Server UID and password in folder

FTP can’t enter this
directory

FTP File unavailable Other user accesses the file you want to

FTP server storage
insufficient

FTP file ac tion not
taken.

Meaning Action Page

Check the “To” address.

1. Check the “From” address.

2. Check the “To” address.

3. Contact the network administrator..
Check the “To” address.

Action Page

Make sure the FTP server is not shut

your system administrator.

and try again.
Make sure your
directory.

override.
Check FTP server free storage space and
contact your system administrator.

to create subdirectory in that directory.

--

--

--

--

Troubleshooting

7-

CIFS Network share

Check user name and password for

That server may not support HTTP

Info Code

57600

57601

57610

57620

57710

58100

58200

Meaning

CIFS fail to
connect

name incorrect.

CIFS Login Fail

CIFS dialect
negotiation fail
CIFS fail to create
file.

HTTP fail to
connect
HTTP fail to put
file

Action Page

Check that server supports
CIFS(SMB) connection.
Check directory in folder and
make sure it follows UNC, like
\\Computer\Share\directory.

this folder.
This CIFS may not support PC
NETWORK PROGRAM 1.0 diale ct.
Make sure you have full control
privilege on this network share.

Check whether that server
supports HTTP connection.

1.1 PUT command or you haven’t
privilege to put file on that
directory, contact your system
administrator for help.

@V2100 User’s Manual Troubleshooting

7-5

6

Clearing a Paper Jam

In the event of a paper jam, follow the procedures below to remove the
paper:

1. Gently open the ADF front cover to the left.

2. Carefully pull the paper out of the ADF unit.

3. Close the ADF front cover. Your ＠V2000 is now ready to use.

Troubleshooting

7-

Removing the abnormal line image

When the scanned image is with abnormal lines on it, clean the strip of
glass area as indicated below.

Clean this area.

@V2100 User’s Manual Troubleshooting

7-7

Cleaning the ADF

From time to time the pad assembly and feeding rollers may become
contaminated with ink, toner particles or paper dust. In this case the
@V2100 may not feed documents smoothly. If this occurs please follow
the cleaning procedures to return your machine to its original state.

1. Moisten a cotton swab with isopropyl alcohol (95%).

2. Gently open the ADF front cover. Wipe the feeding rollers by moving
the swab from side to side. Rotate the rollers forward with your
finger and repeat the above cleaning procedures until the rollers are
clean. Be careful not to snag or damage the pick springs.

3. Wipe the pad in the direction from top to bottom. Be careful not to
hook the pick springs.

4. Close the ADF unit. Your machine is now ready to use.

Feeding Roller

Pick Spring

ADF Pad

Troubleshooting

7-8

Cleaning the Glass

1. Document Cover

The @V2100 is designed to be maintenance-free. However, it still needs
to be cleaned occasionally to ensure optimum image quality and
performance.

To clean the glass,

1. Open the document cover as shown below.

2. Dip a soft clean cloth with isopropyl alcohol (95%).

3. Gently wipe the document glass and the white sheet beneath the
document cover to remove the dust or any toner particles.

4. Close the document cover. The @V2100 is now ready for use.

1

2

@V2100 User’s Manual Troubleshooting

2. Document Glass

7-9

Replacing the Snap-in Pad Module

After scanning approximately 20,000 pages through the ADF, the pad may
be worn out and you may experience problems with document feeding. In
this case, it is highly recommended to replace the pad module with a new
one. For ordering the pad module, please consult your nearest dealer and
follow the procedure below to replace it.

Disassembling Procedure

1. Gently open the ADF front cover to the left.

2. Press both arms of the ADF snap-in pad module inwardly with your
fingers to pull out the ADF snap-in pad module.

ADF Pad

Troubleshooting

7-10

Assembling Procedure

1. Take out the ADF pad module from the box.

2. Press both arms of the ADF snap-in pad module inwardly with your
two fingers

3. Place it into the holes until it snaps into place.

@V2100 User’s Manual Troubleshooting

7-11

Technical Support

If your problem still exists after trying the above solution, please prepare
the following information and then contact the technical support of
Avision.

• Serial number of your machine

• Your network parameters

• Error Code and its description if any

• Brand and model name of the Printer connected to the machine

Headquarter

Avision Inc.

No. 20, Creation Road I, Science-Based Industrial Park,

Hsinchu 300, Taiwan, ROC
TEL: [phone]
FAX: [phone]
EMAIL: [e-mail]
Web Site: http://www.avision.com

US and Canada

Avision Labs., Inc.

6815 Mowry Ave., Newark CA 94560, USA
TEL: [phone]
FAX: [phone]
EMAIL: [e-mail]
Web Site: http://www.avision.com

Troubleshooting

7-12

Appendix

Quick Guide

Placing Your Documents

For multi-page transmission

Place your document FACE UP in the ADF.

For single-page transmission

Place your documents FACE DOWN on the glass.

a

b

12.

send your document in Black

to select

file your document in color.

or press "Address Book/Folders" to select

file your document in color.

Address Book

Address Book

COPY

Press the Copy button.

E-MAIL

Press the E-MAIL button.

Press the Filing button.

FILING

Enter your copy count via the

numeric keypad

Enter an email address with your

keyboard.

or press "Address Book/Folders"

from the list

Press the Mono button to

make B&W copy.

Press the Color button to

make color copy.

Press the Mono button to

(i.e Press & )

/Folders

Enter a file folder name with your

keyboard

Select/ok

Press the Color button to

send your document in

Press the Mono button to

& white.

color.

from the list

(i.e.Press, )

/Folders

&

Select/ok

Press the Color button to

Specifications

Items Specifications

System Overview

System Description Stand-alone Internet Appliance
Output Quality 600 dpi, 36 bit color
External Connections 1. RJ-45 (for Network connection)

2. SPP (for Copy application)

3. RJ-11 (option, for PSTN connection)

4. PS2 (option, for External standard PS2
keyboard)

Internet Transmission Speed
(ADF, Letter, B/W, Gray,
Color)
Copy Speed
(ADF, A4, 300 dpi)
FAX/Modem Optional 14.4K bps Fax/Modem module

Network Connection Yes, 10/100 Mbits auto-negotiation
Networked Workgroup
Solution for:

Output Format PDF, JPEG,Tiff, Postscript, PCL
CPU 32 bit RISC CPU
Memory Size Flash: 2 MB

ADF Document Size 4.5” x 5.5” ~ 8.5” x 14”
ADF Document
Weight/Thickness
ADF Capacity 25 sheets
Paper Feed Face Up
Duty Cycle 7,500 pages/month
Dimension 447x365x275(mm)
Weight 6 kgs
Power Supply 24V DC, 2A external power adapter
Power Consumption Less than 30W

200 dpi: 8 PPM

B/W: 9 PPM
Color: 1.5 PPM

Stand-alone Copy
E-Mail via Internet/Intranet
E-mail/Fax mixed broadcast
Filing

DRAM: 8 MB
14 ~ 28 lb / 0.002” ~ 0.006”

c

Copy

Output Format Postscript, PCL
Speed for Local Copy B/W: 9 PPM

Color: 1.5 PPM
Multiple Copies Up to 99
Copy Mode Standard, High Quality
Enlarge / Reduce Whole Page (97%)

25%~400% in 1% increment/decrement

Pre-set Scales

Customized

Network/Internet Applications

Connectivity Ethernet 10BaseT/100BaseTX auto-negotiation

with RJ-45 connector
Communication Protocol TCP/IP
File Formats PDF, JPEG, TIFF
Supported Browsers Microsoft IE 4.1 or higher

Netscape Navigator 4.0 or higher
Configuration Requirement 1. IP address & subnet mask

2. Gateway

3. SMTP server/Gateway
Security Yes
Network Management Configuration and administration via standard

Web Browsers

Filing Applications

Communication Protocol FTP,HTTP,CIFS
File Formats PDF, JPEG, TIFF
Color Speed 200 dpi 8PPM

300 dpi 5ppM

B/W Speed 200 dpi 8PPM

300 dpi 8ppM
File Formats PDF, JPEG, TIFF
Resolution Fine: 75,100,150,200,300,400 dpi

Super Fine: 100, 150, 200, 300, 400, 600 dpi

e

Index

@V2000 web page, 3-1, 3-2

Adding "To" Address, 3-6

adding email addresses, 4-1
adding new groups, 4-6, 5-1

Address Book, 4-1
adf, 6-3
Adjusting Density, 6-12

Administrator Activities, 3-3
administrator password, 3-1

Changing Scaling, 6-11
Choosing Paper Size, 6-14

Clean the ADF, 7-8
Clean the Glass, 7-9
Copy Features

Scaling, Adjusting Contrast, Changing

Resolution, Choosing Paper Size,
Increasing Copy Count, Focusing on

LCD-display, 1-4, 6-6
Loading Your Paper

Via the ADF, Via the Glass, 6-2
Making Copies, 6-7
Managing Your E -mail Address Book

Adding Email Addresses, Modifying

Email Addresses, Deleting Email
Addresses, 4-1

Managing Your Groups

Addding New Groups, Modifying Your

Groups, Deleting Your Groups, 4-6
Modifying e-mail addresses, 4-4
Modifying groups, 4-8, 5-3
network parameters, 2-9

IP Address, Net Mask, Gateway IP,

SMTP Server, Fax Server, 1-9
Paper Jams, 7-6

Photo or Text, 6-11

Copy Quality, 6-13
Deleting E -mail Addresses, 4-5
Deleting groups, 4-9, 5-4

Ethernet Hub, 2-5

Focusing on Photo or Text, 6-16
increasing Copy Count, 6-15

Internet Communication Features

Email Forwarding, Fax Forwarding,

Network Scanner, 1-11

JPG, 3-3, 3-4

LAN, 1-9, 2-5, 2-9, 3-3

PDF, 3-3, 3-4

placing your document(s) in the adf,

6-3

placing your document(s) on the glass,

6-4

Printer Compatibility list, 6-10

Security for Emails, 3-6

Sending Your Emails, 6-5
TCP/IP network, 2-1
the "Color/Send" button, 6-1
the "Mono/Send" button, 6-1

f