Avision V2000 User Manual

NetDeliver @V2000 User's Manual

Trademarks

The brands and product names herein are trademarks or registered trademarks of their
respective holders.

Copyright

© 2000 Avision Inc. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into
any language or computer language, in any form or by any means, electronic,
mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior
written permission of the manufacturer.

Warranty

The information contained in this document(s) is subject to change without notice.
The manufacturer makes no warranty of any kind with regard to this material,

including, but not limited to, the implied warranties of fitness for a particular purpose.
The manufacturer shall not be liable for errors contained herein or for incidental or

consequential damages in connection with the furnishing, performance, or use of this
material.

ii

FCC Radio Frequency Interference Statement

This equipment has been tested and found to comply with the limits for a class B
digital device, pursuant to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful
interference to radio communication. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

− Reorient or relocate the receiving antenna.

− Increase the separation between the equipment and receiver.

− Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

− Consult the dealer or an experienced radio/TV technician for help.

FCC CAUTION: To assure continued compliance, (example - use only shield interface
cables when connecting to computer or peripheral devices). Any changes or
modifications not expressly approved by t he manufacture of this device could void the
user's authority to operate the equipment. This device complies with Part 15 of the
FCC Rules. Operation is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.

Responsible Party: Avision Labs, Inc.
Telephone No.: [phone]

@V2000 User’s Manual iii

EC Declaration of Conformity

Update with final regulations
According to EN55022 and EN55024
Manufacturer’s Name: Avision Inc.

Manufacturer’s Address: No. 20, Creation Road I,
Science- based Industrial Park, Hsinchu
Taiwan, ROC
Declare that the product

Model Name: NetDeliver @V2000

Conforms to the following Product Specification

Emission: EN 50081-1

Immunity: EN 55024

EN 55022
EN 61000-3-2
EN 61000-3-3

EN 60950
IEC 61000-4-2
IEC 61000-4-3
IEC 61000-4-4
IEC 61000-4-5
IEC 61000-4-6
IEC 61000-4-8
IEC 61000-4-11

iv

Table of Contents

1 Getting Started........................................................ 1-1

Precautions ............................................................................1-1

Introduction ...........................................................................1-2

Features ................................................................................1-2

External View .........................................................................1-4

THE FRONT VIEW ....................................................................1-4

THE REAR VIEW ......................................................................1-5

Control Panel ..........................................................................1-6

Pre Installation Information ........................................................1-9

Internet Communication Features............................................... 1-11

EMAIL FORWARDING.................................................................1-11

FAX FORWARDING VIA FAX MODULE..................................................1-12

FAX FORWARDING VIA FAX MODULE..................................................1-12

FAX FORWARDING VIA FAXESS LAN FAX SERVICE.....................................1-13

2 Setting up Your Machine............................................. 2-1

Minimum Configuration Requirements............................................2-1

Checking Package Contents.........................................................2-2

Unlocking the Scan Unit .............................................................2-3

Installing the Paper Feed Tray .....................................................2-4

Connecting the Cables ...............................................................2-5

CONNECTING THE ETHERNET CABLE ..................................................2-5

CONNECTING THE KEYBOA RD CABLE..................................................2-5

CONNECTING THE FAX MODEM........................................................2-6

CONNECTING THE PRINTER CABLE ....................................................2-6

CONNECTING THE ADF CABLE .......................................................2-7

CONNECTING THE POWER AND TURNING ON THE MACHINE ............................2-7

Setting up Your Network Parameters .............................................2-9

3 Administering.......................................................... 3-1

To Administer via the LCD-display.................................................3-1

To Administer via the @2000 Web Page..........................................3-2

Summary of Administrator Activities..............................................3-3

@V2000 User’s Manual v

4 Managing the Address Book ......................................... 4-1

Managing Your E-mail Address Book...............................................4-1

ADDING EMAIL ADDRESSES ............................................................4-1

MODIFYING E-MAIL ADDRESSES........................................................4-3

DELETING E-MAIL ADDRESSES ........................................................4-4

Managing Your Phone Book .........................................................4-5

ADDING FAX NUMBERS................................................................4-5

MODIFYING FAX NUMBERS............................................................4-6

DELETING FAX NUMBERS ..............................................................4-7

Managing Your Groups...............................................................4-8

ADDING NEW GROUPS ................................................................4-8

MODIFYING GROUPS ..................................................................4-9

DELETING GROUPS..................................................................4-10

5 Operation............................................................... 5-1

Loading Paper .........................................................................5-2

NOTICE ON USING THE ADF ...........................................................5-2

PLACING DOCUMENT(S) IN THE ADF...................................................5-3

PLACING DOCUMENT(S) ON THE GLASS................................................5-4

Sending Emails ........................................................................5-5

Faxing Document(s) ..................................................................5-7

FIRST THINGS BEFORE SENDING DOCUMENTS VIA FAXESS LAN FAX SERVICE...........5-7

FIRST THINGS BEFORE SENDING DOCUMENTS VIA FAX MODULE........................5-7

OPERATING STEPS...................................................................5-8

USING THE SPEED DIAL...............................................................5-9

Setting the Speed Dial....................................................... 5-9

The Operating Steps ........................................................5-10

USING THE HOOK BUTTON...........................................................5-11

Making Copies ....................................................................... 5-12

BEFORE MAKING COPIES.............................................................5-12

BASIC OPERATING STEPS.............................................................5-13

PRINTER COMPATIBILITY LIST........................................................5-14

ACCESSING COPY FEATURES.........................................................5-15

Changing Scaling ............................................................5-15

Adjusting Density ...........................................................5-16

Choosing Copy Quality......................................................5-17

Choosing Paper Size.........................................................5-18

increasing Copy Count......................................................5-19

Focusing on Photo or Text..................................................5-20

Using the Manual Feed Button ................................................... 5-21

vi

6 Troubleshooting....................................................... 6-1

Information Codes/Message.........................................................6-1

INFORMATION CODES DURING SCANNING AND COPYING................................6-1

INFORMATION CODES DURING NETWORKING ..........................................6-2

INFORMATION CODES DURING FAXING VIA THE FAX MODEM ...........................6-3

INFORMATION CODES DURING E-MAILING.............................................6-4

Clearing a Paper Jam ................................................................6-6

Cleaning the ADF .....................................................................6-7

Cleaning the Glass ....................................................................6-7

Cleaning the Glass ....................................................................6-8

Replacing the Snap-in Pad Module.................................................6-9

Frequently Asked Questions and Answers ..................................... 6-11

INSTALLATION ......................................................................6-11

FAX TRANSMISSION ..................................................................6-12

E-MAIL TRANSMISSION..............................................................6-13

COPY...............................................................................6-14

OTHERS ............................................................................6-14

Technical Support.................................................................. 6-17

Appendix........................................................................a

Quick Guide............................................................................... a

Specifications.............................................................................d

Glossary ................................................................................... f

Index....................................................................................... i

@V2000 User’s Manual vii

1 Getting Started

Precautions

• Keep the machine out of direct sunlight. Direct exposure to the sun
or excessive heat may cause damage to the unit.

• Do not install the machine near heating or air conditioning units.

• Do not install the machine in a humid or dusty place.

• Be sure to use the proper AC power source.

• Only use the AC adapter (model name ADP-50ZB made by Delta

Electronics, Inc.) included with the machine. Using other AC adapters
may damage the machine and void the warranty.

• Place the machine securely on an even, flat surface. Tilted or uneven
surfaces may cause mechanical or paper-feeding problems.

• Retain the box and packing materials for shipping purposes.

@V2000 User’s Manual Getting Started 1-1

Introduction

Thank you for purchasing the Avision NetDeliver @V2000. The NetDeliver
@V2000 offers business professionals a fast and cost-effective way to
transmit paper documents electronically over the internet. With the
speed and cost of e-mails, the @V2000 significantly increases productivity
and reduces the cost on document distribution.

Best of all, with the addition of a laser printer and a fax module, the
@V2000 is able to perform digital copying and fax forwarding. The
innovation provides business users a cost-saving way to upgrade office
equipments to digital ones and to increase more business-to-business
e-Commerce.

Features

E-mail Forwarding:

Connected to an Ethernet network and a SMTP server, the @V2000 allows
you to transmit document(s) over the internet v ia email. With a touch of
the e-mail button and the selection of your recipients' e-mail addresses,
the document(s) is first scanned and converted into an image file, and
then transmitted to remote recipients within minutes.

Fax Forwarding:
The @V2000 allows you to send your documents to a G3 Fax machine either
through regular telephone line (PSTN) or through FaXess LAN fax service.

Connected to a fax module (optional) and telephone line, the @V2000 is
able to perform simultaneous fax forwarding to a remote G3 fax.

Getting Started 1-2

While the FaXess LAN fax software application is installed onto your LAN
fax server and the telephone line is connected to the LAN fax server, the
＠V2000 is able to perform fax forwarding via LAN fax service.

Digital Copying:

Connected to a color or black and white laser printer, the @V2000
becomes a digital copier. With an intuitive control panel, making digital
copies becomes fast and easy.

Multiple Pages Sending:

With the built-in Auto Document Feeder, the @V2000 allows a stack of 25
page document(s) to be continuously scanned at one time in reliable
quality to increase your efficiency.

Address/Phone Book Managing:

The @V2000 provides a convenient way to manage the address and phone
book. Simply typing the machine's IP address in the URL field of your
browser, the @V2000 web page will be prompted. This web page allows
the administrator to create a list of e-mail addresses and phone numbers
and most important allows the administrator to create password for
security purpose.

@V2000 User’s Manual Getting Started 1-3

External View

1

3

5

6

2

THE FRONT VIEW

4

1. ADF Front Cover 4. ADF Paper Support

2. LCD-display 5. Document(s) Cover

3. ADF Paper Tray 6. Control Panel

Getting Started 1-4

THE REAR VIEW

3

1

2

6

4

* Note : The fax modem slot is used to plug the fax modem if you need to send

5

1. Paper Feed Tray 6. Power Switch

2. ADF Cable 7. Power Jack
* 3. Fax Modem Slot 8. ADF Port

4. Keyboard Port 9. Printer Port

5. RJ-45 Network Port

documents from the machine as a regular fax.

7
8
9

@V2000 User’s Manual Getting Started 1-5

1

u

w x

(141%)
(122%)

Control Panel

v

u Scaling Area:

Used to reduce document(s) down to 25% or enlarge it up to 400%.

(93%)

(115%)
(86%)
(81%)

1. Increase scaling in 1% increment

2. Decrease scaling in 1% Decrement

3. Select scaling from the preset percentage

Getting Started 1-6

2

3

v

Press to select an email address from an address book or

Address/

Cancel/Return

Menu

LCD-display & Function Keys:

Used to display current operation and select key working mode.

LCD-display

Function Keys and others:

Press to use the Copy function.
Press to use the email function.

Press to use the fax function.

a fax number from a phone book.
Press to setup the machine.

Used to cancel previous input.

Used to move to up/down/left/right.

Used to move to the left or to delete last input.

Select/OK

@V2000 User’s Manual Getting Started 1-7

Used to select or execute your command.

w The Numeric/Character Keypad:

Used to manually enter fax number or email address.

Used to redial the last dialed number or to enter
a pause when dialing a telephone line.

Used to hear the dialing tone and to use the fax
on demand function.

x Start & Other Keys:

Used to select scanning resolution and start sending or copying
document(s).

Used to select frequently dialed number.

Used to stop sending process or clear previous
operation.

Stands for Super Fine. Used to enhance scanning

resolution.

Used to scan and send document(s) in black and

white.

Used to scan and send document(s) in color.

Used to scan and send multi-page document on the

document glass manually one page by one page.

Getting Started 1-8

Pre Installation Information

The @V2000 has to be setup properly on your network to perform email
and fax forwarding functions. The following network parameters have to
be set. For required information and LAN connection, please contact your
network administrator.

Important !

Note: “*” requests an IP address you must fill.

Make a copy of the following table and ask your Network Administrator
to complete the information.

1. *IP Address: . . .

2. *Net Mask: . . .

3. *Gateway IP: . . .

4. *SMTP Server: . . .

5. SMTP Port 25 (default)

5. Fax Server: . . .

7. NTP Server: . . .

Explanation of contents:

1. *IP Address: The Internet Protocol (IP) address assigned to

your machine by your network administrator.

2. Subnet Mask:

3. Gateway IP: The gateway IP address assigned by your network

4. *SMTP Server:

5. SMTP Port:

6. Fax Server: The IP address of your *FaXess LAN fax server.

7. NTP Server: The IP address of your *NTP server.

The net mask address assigned by your network
administrator.

administrator.
The IP address of your SMTP Mail Server assigned

by your network administrator.
The port number for SMTP connection.

@V2000 User’s Manual Getting Started 1-9

Note:

1. *IP Address: An IP (Internet Protocol) address uniquely identifies

a host connection to an IP network. System administrator or
network designer assigns the IP address. The IP address consists
of two parts, one identifying the network and the one identifying
your node.

The IP address is usually written as four numbers separated by
period. Each number can be zero to 255. For example,

10.1.30.186 could be an IP address.

2. *SMTP: Stands for Simple Mail Transfer Protocol. It is the main

communication protocol used to send and receive email on the
Internet.

3. *SMTP Port: This setting defines the TCP/IP port for incoming mail.

By default, this setting uses port 25 that is the Internet standard
for receiving SMTP mail. If your SMTP server listens on a
non-standard port, change this value accordingly.

4. *NTP: Stands for Network Time Protocol. It is the main time

protocol used on internet.

5. To use @V2000 LAN Fax service, you must first install the FaXess

software on your fax server.

Getting Started 1-10

Internet Communication Features

EMAIL FORWARDING

The @V2000 allows you to transmit document(s) over the Internet via
email. The document is first scanned and converted into a
jpeg-formatted or a pdf-formatted file, and then transmitted to a
remote recipient as an attachment to an email.

When you send an email to someone via the @V2000, the @V2000 uses
Simple Mail Transfer Protocol (SMTP) to transfer your outgoing mail to
your SMTP mail server, and then to send your mail to the Internet.

@V2000 User’s Manual Getting Started 1-11

FAX FORWARDING VIA FAX MODULE

Printer

6

6

@V2000 Printer

When the fax module (optional) and telephone line have been installed
on the @V2000, the @V2000 allows you to transmit your document(s)
simultaneously over regular telephone line to a remote G3 fax machine.
The document is first scanned and converted and transmitted to a
remote fax machine.

@V2000

'

Regular Telephone Line

'

Regular Telephone Line

G3 Fax

Getting Started 1-12

13

FAX FORWARDING VIA FAXESS LAN FAX SERVICE

After the FaXess software and a modem has been properly installed
onto your fax server and telephone line is connected, the @V2000
allows you to transmit your document(s) over the Local Area Network
(LAN) fax service to a remote fax machine. The document is first
scanned and converted into an image file, and transmitted to a remote
fax machine.

Note:
For more information about the features of FaXess LAN fax service,
please refer to the user manual supplied by FaXess.

@V2000 User’s Manual Getting Started 1-

2 Setting up Your Machine

Minimum Configuration Requirements

To make the best of the @V2000, the following configuration is required:

To send emails from the @V2000:

• TCP/IP network

• A SMTP server

To send document(s) via LAN fax from the @V2000:

• TCP/IP network

• A fax server

• FaXess (LAN fax software) 5.0 or above

• A modem

• Telephone line (non-digital) with RJ-11 telephone jack

To send document(s) via G3 fax from the @V2000

• Telephone line (non-digital) with RJ-11 telephone jack

• A fax modem

To make copies from the @V2000:

• A laser printer

Note:

@V2000 User’s Manual Setting up Your Machine

If you are not familiar with these terms, contact your network
administrator to set up the @V2000 on your network properly.

2-1

Checking Package Contents

1. Paper Feed Tray 7. Carton

5

11 12

7

Unpack the box and check its components. If there is any item missing,
contact your dealer immediately.

8

6

9

1

2

10

3

4

6

2. Paper Support 8. ADF Pad

3. CD, User’s Manual, Quick Guide 9. Power Cord

4. Fax Modem 10. Paper Stopper

5. @V2000 Ma in Body 11. Keyboard

6. Cushion 12. Power Adapter

2-2

Setting up Your Machine

Unlocking the Scan Unit

“Unlocked Position”

The scanning unit at this

The scan unit is locked during transport to protect the scanning mechanism
from being damaged. Be sure to unlock the scan unit before using the

machine.

1). Locate the lock switch underneath

the machine.

2). Move the lock switch to the

" unlocked position".

“Locked Position”

position before locking
the switch

Note:

@V2000 User’s Manual Setting up Your Machine

If you need to move your @V2000 for repair or any other reason, be
sure to lock your @V2000 before moving. To lock your @V2000, please
do the following,

1. Turn off your @V2000.

2. If the scanning head is not located at the front of the glass, turn the

@V2000 on to return the scanning head to the front of the glass.
After the scanning head is returned to the home position, turn the
power supply off.

3. Move the lock switch to the “Locked Position”.

2-3

Installing the Paper Feed Tray

Paper
Paper Feed

1). Attach the Paper Support to the Paper Feed Tray.

Tray

Support

2). Then, attach the Paper Feed Tray to the machine.

2-4

Setting up Your Machine

Connecting the Cables

CONNECTING THE ETHERNET CABLE

1. Connect one end of your Ethernet LAN cable to an available port

of your Ethernet Hub.

2. Connect the other end to the network port at the back of your

@V2000.

CONNECTING THE KEYBOARD CABLE

1. Connect the cable of the keyboard to the PS2 port at the back of

the @V2000.

@V2000 User’s Manual Setting up Your Machine

2-5

CONNECTING THE FAX MODEM

1. Remove the plastic cover of the fax modem slot by pushing the

left end of the cover with your finger.

2. Plug the fax module properly into the fax modem slot with the

phone jacks facing outwards.

3. Plug one end of telephone line to the LINE jack of the fax

modem.

4. Plug the other end of telephone line to the “RJ-11” telephone

jack provided by the telephone company.

CONNECTING THE PRINTER CABLE

1. Connect one end of the printer cable (not included) to your

printer.

2. Connect the other end to the printer port of your @V2000.

2-6

Setting up Your Machine

CONNECTING THE ADF CABLE

Connect the ADF (Auto Document Feeder) cable (attached to the
document(s) cover) to the ADF port at the back of the @V2000.

CONNECTING THE POWER AND TURNING ON THE MACHINE

1. Press the power switch to the “0” position to turn off the

@V2000.

2. Connect the small end of the power cable to the power port of

your @V2000.

3. Connect the other end to an appropriate power outlet.

@V2000 User’s Manual Setting up Your Machine

2-7

4. Press the power switch to the "I" position to turn on your

@V2000. After showing the warming up message, the
LCD display prompts the Copy ready status (present) as
shown below.

Note: You can leave your @V2000 ON at all times since the @V2000 is designed

with a power saving function. If the @V2000 is idle for four hours, it
automatically shuts off the scanning lamp.

2-8

Setting up Your Machine

Setting up Your Network Parameters

Before using the @V2000, please setup the @V2000 properly on your
network to perform email and fax forwarding functions. The following
network parameters have to be set. For required information and LAN
connection, please contact your network administrator.

To set up the network parameters via the control panel,

1. After turning on the @V2000, press the Menu button and select the
“Network Configuration”. A Login screen appears. Press the
Select/OK button to skip to prompt the Network Configuration screen

(see below) in the LCD- display. (If you have changed the login name
and password, the new login name and password are required each
time you select the “Network Configuration” or “Administrator”.)

1. General

2. Network Configuration

3. Copy

4. E-Mail

5. Fax

6. Speed Dial

7. Function Buttons

8. Administrator

9. Information

The Menu items The Network Configuration

2. Consult your network administrator for the network parameters and
enter them respectively.

1. IP Address: . . .

2. Subnet Mask: . . .

3. Gateway IP: . . .

4. SMTP Server: . . .

5. SMTP Port:

6. Fax Server: . . .

7. NTP Server: . . .

8. Save & Exit: . . .

9. Exit

3. Use the q key to scroll the Save & Exit menu and press the Select/OK
button to save your setting.

@V2000 User’s Manual Setting up Your Machine

2-9