Avigilon View User Manual
Avigilon™ View User Guide
Legal Notices
© 2014 Avigilon Corporation. All rights reserved. Unless expressly granted in writing, no license is granted with
respect to any copyright, industrial design, trademark, patent or other intellectual property rights of Avigilon
Corporation or its licensors.
AVIGILON is a registered and/or unregistered trademark of Avigilon Corporation in Canada and other
jurisdictions worldwide. RIALTO is a trademark of VideoIQ, Inc. RIALTO and VIEW are used under license from
VideoIQ, Inc. by Avigilon Corporation. Other product names mentioned herein may be the registered and/or
unregistered trademarks of their respective owners. ™ and ® are not used in association with each trademark in
this document.
Disclaimer
This manual has been compiled and published covering the latest product descriptions and specifications. The
contents of this manual and the specifications of this product are subject to change without notice. Avigilon
reserves the right to make changes without notice in the specifications and materials contained herein and shall
not be responsible for any damages (including consequential) caused by reliance on the materials presented,
including but not limited to typographical and other errors relating to the publication.
Avigilon Corporation
http://www.avigilon.com
Revised: 2014-04-28
PDF-AV-2014
2
Table of Contents
Installation 9
System Requirements 9
Installing the Avigilon™ View Software 9
Daily Operations 12
Getting Started 13
Navigation 13
Logging In 13
Changing Your Account Password 14
Live Video 16
Setting Video Quality 16
Enabling Multi-Monitor Support 17
Viewing Live Video 17
Viewing Live Video Across Two Monitors 18
Show or Hide Bounding Boxes 18
Zooming In on an Object or Area 19
Using Full Scene Window 20
IQTrack 22
Setting Up IQTrack 22
Using IQTrack 23
Monitoring a Spe cific Target with IQTrack 23
Rules 25
What are Rules? 25
Regions of Interest, Regions of Disinterest, and Beams 25
Viewing Rules 25
Enabling Regions of Disinterest (ROD) in Thumbnails 27
Alarm Events 29
Reviewing and Acknowledging Alarm Events 29
Adding a Comment to an Alarm Event 29
Emailing Alarm Clips 30
3
Saving Alarm Clips to a Hard Drive 31
Viewing Alarm Events While Using Live Video 31
List View 31
Alarming Cameras View 32
Timeline View 32
Automatically Acknowledge Alarms 33
Enable Live Video Pop-up Upon an Alarm Event 34
Automatically Download Alarm Video Clips 34
Enabling Alarm Sounds 35
Customizing Alarm Sounds 35
Camera Trees 37
Manually Activating Auto-Discovery 37
Understanding Camera Tree Icons 37
Camera Groups 38
Creating a Camera Group 39
Renaming a Camera Group 39
Deleting a Camera Group 39
Finding Cameras or Camera Groups in the Camera Tree 39
Displaying Camera Information 40
Advanced Settings and Operations 42
Account Management 43
Logging In for the First Time 43
Adding a User Account 43
Editing a User Account 44
Setting User Permissions 45
Copying Account Settings and Permissions 47
Deleting a User Account 48
Viewing Logged In Users 49
Force Login 50
Managing Rialto™ Analytic Appliances 51
Editing Analytic Appliance Connections 51
4
Renaming an Analytic Appliance or Camera 51
Filtering IPAddress Communication 51
Deleting an Analytic Appliance from the Camera Tree 52
Exporting the Camera Tree 52
Importing the Camera Tree 53
Creating and Editing Rules 54
Creating a Ne w Rule 54
Deleting or Editing a Rule 57
Creating Regions of Interest and Beams 58
Adding a Region of Interest 58
Adding a Beam 60
Renaming a Region of Interest or Beam 61
Deleting a Region of Interest or Beam 62
EmailNotifications 63
Setting Up Email Notification Service 63
Enabling Email Notifications 64
Holiday Schedule 66
Creating or Editing a Holiday 66
Activating the Holiday Schedule 68
Exporting and Importing a Holiday Schedule 68
Copying a Holiday Schedule Between Analytic Appliances 69
Alarms 71
Alarm Settings 71
Alarm Inputs and Outputs 71
Setting Pre-Alarm Recording 72
Alarm Events 72
Marking an Alarm Event as False 72
Acknowledging an Alarm Event without Review 73
Exporting and Importing Alarm Events 73
Exporting Alarm Events 73
Importing and Playing Alarm Events 74
5
Emailing Exported Alarm Events 74
Copying Exported Alarm Events 75
Playing an Exported Alarm Event 75
Removing Exported Alarm Events 76
Teach By Example 77
What is Teach By Example? 77
When to Use Teach By Example 77
Collecting Training Data 77
Interpreting TrainingData 78
Excluding an Alarm Event from Training Data 79
Learned Results 79
Learning From Collected Training Data 80
Uploading Learning Results to a Camera 80
Teach By Example History 81
AccessingTeach By Example History 81
Uploading Learned Results inTeach By Example History 81
Deleting Learned Results 81
Restoring FactoryDefault Settings 82
Archiving 83
Before Setting Up Video Archiving 83
Setting Up Video Archiving 83
Creating an Archive Schedule 84
Canceling An Archive Schedule 85
Performing a Search Across Cameras 85
Performing an Appearance Search 88
Configuring Settings for a Rialto™ Analytic Appliance 90
Accessing Common R-Series Settings 90
Setting the Date and Time 91
Configuring Analytics 92
Setting Video Stream Quality for Analytic Appliances 93
Manually Configuring Network Settings 94
6
Camera Setup 96
Adding a Rialto™ Analytic Appliance Manually 97
Choosing Your Stream Type 97
Setting Up IPand Analog Cameras 98
Connecting an IP Camera 98
Disconnecting an IP Camera 99
Setting Up an Analog Camera 99
Configuring a PTZ Camera 101
Initial PTZSettings 101
Setting the Home Position 101
Using Position Presets 102
Adding a Preset Position 102
Renaming a Preset Position 102
Deleting a Preset Position 103
Using a Position Preset on a Live Video Window 103
Adjusting the Focus of your PTZDevice 103
Setting the Analog PTZCamera's Baud Rate 104
Sending Commands to an Analog PTZCamera 104
Configuring Audio Settings 106
Configuring Audio Input 106
Setting Audio Output 107
Browser Access 109
Logging in to the Rialto™ Analytic Appliance 109
Navigation 110
Viewing Live Video 110
Viewing Recent Alarms 110
Alarm I/O Toolbar 111
Enabling the Alarm I/OToolbar 111
Responding to an Alarm 111
Video Settings for Browser Access 112
Enabling Bounding Boxes 112
7
Setting the Network 112
Enabling Anonymous Access 114
Maintenance Tasks 114
Upgrading Firmware 114
Rebooting the Analytic Appliance 114
Maintenance and Troubleshooting 115
Managing Disk and Storage Space 115
Managing Storage Space 115
Setting Disk Clean-up Options 116
Setting Clip File Storage Space 116
Upgrading Firmware 117
Upgrading Multiple Analytic Appliances 118
Restarting an Analytic Appliance 119
Backing Up Camera Settings 119
Restoring Camera Settings from Backup 119
Restoring Factory Default Settings 120
Formatting a Hard Drive 120
Special Technical Options Window 122
Accessing the Special Technical Options Window 122
Testing the HTTPS Connection 122
Saving Log Files using Special Technical Options 123
Upgrading Firmware using Special Technical Options 123
Restarting an Analytic Appliance using Special Technical Options 124
Appendix 125
Available User Permissions 125
List of Activities for Rules 126
8
Installation
System Requirements
To run the Avigilon™ View software you will need:
l Windows 8, Windows 7, or Windows XP (with Service Pack 3 or higher)
l Core-2 Duo 2.0 GHz processor or better
l At least 2 GB of RAM
l Connection to the local area network (LAN)
l At least 20GB of disk space to store downloaded video clips.
l Monitor with a minimum of 900 pixels vertical display resolution.
Installing the Avigilon™ View Software
NOTE: When installing the View software, you must have administrator privileges.
1. Run AvigilonViewInstaller.exe
2. When the installer window appears, click Install Avigilon View Software.
3. Review the License Agreement and accept. If you do not accept the license agreement, the installation is
canceled.
Installation 9
4. Select a new destination folder or keep the default folder and click Next.
NOTE: The View software must be installed on a local drive, not on a network drive.
5. When the View software has correctly installed, click Finish.
10 Installing the Avigilon™ View Software
Installing the Avigilon™ View Software 11
Daily Operations
Users can perform day-to-day operations in the Avigilon™ View software such as acknowledging alarm events
and viewing live video.
NOTE: Some features may not be accessible to all accounts. If you cannot access one or more of the following
features, then your account does not have permission to do so.
l Logging In on the facing page
l Changing Your Account Password on page14
l Camera Trees on page37
l Camera Groups on page38
l Live Video on page16
l IQTrack on page22
l Rules on page25
l Alarm Events on page29
12 DailyOperations
Getting Started
Navigation
# Feature Description
1 Toolbar Allows you to manage your analytic appliances.
2 View menu Allows you to manage accounts and software preferences.
3 Menu button Allows you to access the View menu.
4 Camera window Displays live video image from a camera.
5 Camera tree Lists all attached cameras.
Logging In
Before logging in, ensure you have a valid user account with a username and password. If you do not have one,
contact your supervisor.
1. Run the Avigilon™ View software.
2. Enter your username and password.
Getting Started 13
3. If you want the View software to log you in automatically the next time, check the Remember Me box.
4. Click OK.
NOTE: When logging in for the first time, the View software will automatically discover and add all attached
analytic appliances. If the View software doesn't automatically discover and add all analytic appliances, you must
manually activate auto-discovery. To do so, complete the steps in Manually Activating Auto-Discovery on
page37.
Changing Your Account Password
Once you have logged into your account, you can change your password. You cannot change your username.
NOTE: Each password is connected to a particular analytic appliance. If you change a password for your account
on a single analytic appliance, you can access that analytic appliance only by logging into your account using
that password. A single account can have multiple passwords, each used to access a specific analytic appliance.
1. Open the View menu and select Change Password.
14 Changing Your Account Password
2. Select the analytic appliance where you to want to change the password. Hold Ctrl to select multiple
analytic appliances.
3. Enter your old password.
4. Enter your new password.
NOTE: Password must be a minimum of 4 characters and is case sensitive.
5. Enter your new password again to confirm it.
6. Click OK.
Changing Your Account Password 15
Live Video
The Live Video area is where you can view live video from your cameras. You can add and display a single
camera window at full resolution, up to 4 medium-sized camera windows, or up to 16 small-sized camera
windows in the Live Video area. Each live video can be zoomed in or out.
Setting Video Quality
By default, the View software will stream video image at a lower resolution and bandwidth in the medium and
small windows, and at a higher resolution and bandwidth for the large window. If you want to use the highest
quality video stream in all windows or the lower resolution stream in the large window, you can set the View
software to do so.
NOTE: You can only enable high quality video stream for medium-sized and large-sized camera windows, not
small-sized camera windows.
1. Open the View menu and select Preferences.
2. Click the Video tab.
3. Perform one of the following options:
l To enable high quality for all windows, check the Mid-size Live Video and Large size Live Video
boxes.
l To enable low bandwidth for large windows, uncheck the Large size Live Video box.
4. Click OK.
16 LiveVideo
Enabling Multi-Monitor Support
You can set the View software to support 2 monitors in order to view live video from up to 32 cameras.
1. Open the View menu and select Preferences.
2. Click the Video tab.
3. Under Multi-Monitor Support, check the Enable Extended Live Video View box.
4. Click OK.
5. Click the Extended Live Video tool to begin viewing Live Video on 2 monitors.
Viewing Live Video
1. Click the Live Video tool.
2. To add a camera window to the Live Video area, perform one of the following actions:
l Double-click a camera in the camera tree.
l Drag a camera from the camera tree into the Live Video area.
3. You can adjust the camera windows in the following ways:
l
To change the size of a camera window, click the Small , Medium , or Large icons in the
upper right corner of the window.
l To rearrange camera windows, drag each window into different positions in the Live Video area.
NOTE: While viewing video, colored bounding boxes indicating different object types will display on the screen.
You can choose to show or hide these bounding boxes. To do so, complete the steps in Show or Hide Bounding
Boxes on the next page.
Enabling Multi-Monitor Support 17
Viewing Live Video Across Two Monitors
You can view live video across 2 monitors using the Extended Live Video tool.
NOTE: If you cannot see the Extended Live Video tool on the toolbar, make sure that you have the View
software set to support multiple monitors. See Enabling Multi-Monitor Support on the previous page.
1. Click the Extended Live View tool.
2. Select the analytic appliances or camera groups you want to add and drag them to the Extended Live
Video window.
NOTE: A video window cannot display on both the main View software window and on the Extended Live Video
window.
Show or Hide Bounding Boxes
Boundingboxes are colored box outlines that help you see the objects detected in your videos. Different color
outlines indicate different types of objects.
l Red outlines designate humans.
l Blue outlines designate vehicles or boats.
l Yellow outlines designate suspicious objects (unclassified objects that look similar to a person or vehicle).
To change the settings for bounding boxes:
1. Open the View menu and select Preferences.
2. Click the Video tab.
18 Viewing Live Video Across Two Monitors
3. Perform one of the following actions:
l To show bounding boxes for individual object types, check each object type box.
l To show bounding boxes for all object types, check the All object types box.
l To hide bounding boxes, uncheck the box for each object type you do not want bounding boxes
to show.
4. To highlight the bounding box around an object that triggered an alarm, check Show thicker bounding
box around an object that triggered an event.
5. To display an object's ID number and its classification confidence, check the Show object ID and
confidence above bounding box box.
6. Click OK.
Zooming In on an Object or Area
Use the zoom controls to quickly zoom in or out on an object or area in a camera window.
NOTE: If you are not using a PTZ camera, the zoom function is a digital zoom that only affects the live video
displayed in the View software. If you are using a PTZ camera, the zoom functional will mechanically zoom the
camera lens.
Zooming In on an Object or Area 19
1. Hover your cursor over the Live Video camera window to activate the zoom controls.
2. Perform one the following actions:
l
To zoom in or out, click and hold the Zoom In or Zoom Out buttons, or use the scroll
wheel on your mouse.
l To zoom in on a specific point in the window, double-click the area you want to zoom in on.
l
To return the window to its original magnification, click the Home button.
l To pan to another area while zoomed in, click and drag inside the Live Video camera window.
l To focus the zoom function on a specific point, click once on the area in the window you want to
focus on.
Using Full Scene Window
As you zoom in or out on a Live Video camera window, you can view the original full display as a smaller window
using Full Scene Window.
1. At the bottom of the camera tree, click Enable Full Scene Window.
2. Zoom in on the camera window to activate Full Scene Window display.
3. Use the crop rectangle in Full Scene Window to pan to another area in the Live Video camera window.
20 Using FullScene Window
The crop rectangle corresponds to the zoom area in the camera window.
4. To close the Full Scene Window, click the Home button in the camera window.
5. To prevent Full Scene Window from displaying, click the Home button, then click Disable Full Scene
Window.
UsingFull Scene Window 21
IQTrack
IQTrack allows you to automatically zoom in on and follow an object type in a live video camera window until it
leaves the camera’s field of view. You can set which object types you would like IQTrack to monitor: vehicle,
person, suspicious objects, or all three.
Setting Up IQTrack
1. Right-click on the camera window and select Configure IQTrack.
2. Check the box for each object type you would like to monitor.
3. Set the magnification limit to specify how much the camera will zoom in on the object type.
4. Click OK.
22 IQTrack
Using IQTrack
Before you begin using IQTrack, you must choose which object types you would like IQTrack to monitor. To do
so, complete the steps in Setting Up IQTrack on the previous page
1. Ensure the camera window is set to medium size or large size.
2.
Click the IQTrack icon in the camera window. The IQTrack icon will not show in small-sized camera
windows.
3.
4. The camera will automatically zoom in on the object until it leaves the camera’s field of view.
5. To turn off IQTrack, click the IQTrack icon again.
NOTE: If more than one object of an object type moves into the camera’s field of view, all objects will be
tracked until you choose a specific target to track.
Monitoring a Specific Target with IQTrack
1. Ensure IQTrack has been configured and is enabled.
2. Move your cursor towards the specific target until the bounding box turns orange.
3. Click on the target to select it and begin monitoring.
UsingIQTrack 23
4. To deselect the target, click anywhere outside of the bounding box.
24 Monitoring a SpecificTarget with IQTrack
Rules
What are Rules?
Rules can be set for each camera. They are used to define:
l The types of objects the camera should monitor.
l The regions, objects, and directions of travel the camera should monitor.
l The actions a camera should take when a rule is triggered.
When a rule is triggered, it results in an alarm event. You can view the rules on each camera and their details,
such as the name of the rule, whether or not the rule is enabled, and the action taken when the rule is triggered.
NOTE: Unless your account has been granted permission, you cannot create, edit, or delete rules.
Regions of Interest, Regions of Disinterest, and Beams
Arule can use Regions of Interest (ROI), Regions of Disinterest (ROD), and Beams to determine what will cause an
alarm event to trigger.
l Regions of Interest: The areas of a scene where activity is detected.
l Regions of Disinterest: Used to mark areas within an ROI where false alarms occur frequently. Areas
marked as a ROD will not trigger an alarm when the activity detected in the ROInormally would.
l Beams: Virtual lines used to detect when an object crosses a specified beam, such as a person walking
through a gate.
If a rule contains an ROI or Beam, it will be marked on the camera window thumbnail in the rule summary. To
access a rule summary, complete the steps in Viewing Rules below.
NOTE: Regions of Disinterest will not be marked unless it is enabled in Preferences. To do so, complete the
steps in Enabling Regions of Disinterest (ROD) in Thumbnails on page27.
Viewing Rules
Each camera has one or more rules defined in order for an alarm event to trigger when the rule is violated. You
can view the rules set for each camera, as well as the details for that particular rule.
1. Click the Rules tool.
2. Select a camera from the camera tree to view a list of the rules set for that camera.
3. Select a rule from the list to access a summary of the rule that informs you:
l The name of the rule.
l What Region of Interest, Region of Disinterest, Object of Interest, or Beams have been configured.
Rules 25
NOTE: You must enable show RODin thumbnails to see any RODs configured. To do so, complete
the steps in Enabling Regions of Disinterest (ROD) in Thumbnails on the facing page.
l The object type and activity set for detection.
l What day and time the rule is active.
l What action is initiated when the rule is violated and an alarm event is triggered.
4. To view the rule in further detail, click View Rule....
5. In the View Rule window, you can:
l Explore what settings are configured in the Activity, Cameras, Date/Time, and Actions tab.
l Access the rule summary similar to the version available in the main Rules window.
26 Viewing Rules
NOTE: You cannot edit any settings in the View Rule window, including enabling or disabling a rule. You can only
view the settings that have already been configured.
Enabling Regions of Disinterest (ROD) in Thumbnails
Regions of Disinterest indicate areas within a Region of Interest where activity will not trigger an alarm. By
default, RODs are not marked on the camera window thumbnail in the rule summary. You must enable RODs to
show to see them on the thumbnail.
1. Open the View menu and select Preferences.
2. Click the Video tab.
Enabling Regions of Disinterest (ROD) in Thumbnails 27
3. Check the Show RODs in thumbnails box.
4. Click OK.
28 Enabling Regions of Disinterest (ROD) in Thumbnails
Alarm Events
Alarm events occur when a rule is triggered. When an alarm event occurs, you can access the alarm clip to
review it and acknowledge the alarm event.
Reviewing and Acknowledging Alarm Events
You must review an alarm event in the playback window before you can acknowledge it. In the playback
window, you can also comment, save, and email the alarm event.
Acknowledging an alarm will make the alarm sound stop. Acknowledged alarms will change their display icon
from a red square to a green square with a check mark .
NOTE: If two or more users are logged into the same analytic appliance, the alarm event will display as
acknowledged as soon as one user acknowledges the alarm.
Adding a Comment to an Alarm Event
While marking an alarm event as false or acknowledging an alarm event, you can also add comments.
1. Select and open an event from the alarm list.
2. Click Comment.
3. Enter your comment.
Alarm Events 29
4. Save your comment with one of the following procedures:
l Click Acknowledge to acknowledge the alarm and save the comment.
l Click Update Comment if the alarm has already been acknowledged.
Emailing Alarm Clips
You can email an alarm clip directly from the Avigilon™ View software. Make sure that the recipient has a video
player application that can play .mp4 files.
1. Open your email application.
2. Select and open an event from the alarm list.
3. Click Email Alarm Clip.
4. In your email application, enter the email address of the person receiving the alarm clip and send the
message. The clip will be automatically added as an .mp4 attachment to the email message.
NOTE: Bounding boxes will not show in alarm clips viewed outside of the View software unless the Media
Components plug-in is installed. You can download the plug-in from the Avigilon support website.
30 Emailing Alarm Clips
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