Avigilon AMAG Symmetry Integration User Manual

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Avigilon Control Center System

Integration Guide

with AMAG Symmetry™ Security Management System 7.0

INT-AMAG-B-Rev2

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Symmetry, Security Management System and SMS are registered trademarks of AMAG Technology Inc. and G4S Technology Ltd.

Avigilon has made every effort to identify trademarked properties and owners on this page. All brands and product names used in this document are for identification purposes only and may be trademarks or registered trademarks of their respective companies.

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http://www.avigilon.com

Revised 2013-9-13

Table of Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

What’s New . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

For More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Checking the Avigilon Integration License . . . . . . . . . . . . .3

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Adding an Integration User in AMAG . . . . . . . . . . . . . . . . .4 Adding an Integration User in Avigilon . . . . . . . . . . . . . . . .4 Setting Up Gateway Alarms in Avigilon . . . . . . . . . . . . . . .4 Setting Up the Video Integration . . . . . . . . . . . . . . . . . . . . .5 Assigning Logical IDs to Cameras . . . . . . . . . . . .5 Adding Avigilon Recorder and Cameras to SMS .5

Avigilon AMAG Gateway . . . . . . . . . . . . . . . . . . . . . . 8

Configuring Server Settings . . . . . . . . . . . . . . . . . . . . . . . .8 Mapping Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Backing Up Mapped Alarms . . . . . . . . . . . . . . . . . . . . . . .10 Restoring Mapped alarms . . . . . . . . . . . . . . . . . . . . . . . . .10

Using the Integration . . . . . . . . . . . . . . . . . . . . . . . . 12

Monitoring Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Monitoring Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Cannot Add Avigilon Cameras to SMS . . . . . . . . . . . . . . .13 Purged Avigilon Alarms Still Present in SMS . . . . . . . . . .13

Avigilon Control Center System Integration Guide with AMAG Symmetry Security Management System

Introduction

The AMAG Symmetry™ Security Management System (SMS) and Avigilon Control Center software integration allows for the two systems to combine alarm monitoring abilities. The integration enables alarms created in the Avigilon Control Center software to be mapped to specific device commands in the SMS software. Also, the integration includes a video plugin that allows you to monitor Avigilon cameras in the SMS software.

What’s New

•Updated Alarm Mapping Gateway software for AMAG SMS 7.0

•Optional video integration software for viewing live and recorded video from Avigilon cameras in the SMS software.

Requirements

Vendor	Requirements

Avigilon	Control Center Server Software 4.12 or later

Avigilon	Avigilon Third Party Integration License:
	ACC-AMAG-NVR
Avigilon	Avigilon AMAG software integration:
	AmagSMS70Gateway.exe
	Installer includes:
	• Alarm Mapping Gateway software
	• Video Integration software
	The file can be downloaded at
	http://avigilon.com/#/support-and-downloads/for-
	software/acc-integration-and-plug-in-downloads/

AMAG	Symmetry SMS Server software 7.0.1

AMAG	Symmetry XML Open Integration Module 7.0.1

AMAG	SMS SDK License:
	XML-DEV-KIT-V7.0.1
AMAG	SMS Video Integration License:
	VID-CAM-xxx-V7

Avigilon Control Center System Integration Guide with AMAG Symmetry Security Management System

For More Information

For more detailed information about the procedures outlined in this guide, refer to the specific software documentation.

•Avigilon Control Center Client User Guide

•Avigilon Control Center Server User Guide

•SMS Software User’s Guide

•Security Management System Online Help

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