Avigilon H3-B1, H3-B2, H3-D1, H3-DC1, H3-DO1 H3-DP1 User Manual

...
User Guide
Avigilon High Definition H.264 IP Models:
H3-B1, H3-B2, H3-D1, H3-DC1, H3-DO1 H3-DP1, H3W-PTZ20 and ENC-4P-H264
UG-H3-A-Rev1
Copyright © 9/20/12 Avigilon. All rights reserved.
No copying, distribution, publication, modification, or incorporation of this document, in whole or part, is permitted without the express written permission of Avigilon. In the event of any permitted copying, distribution, publication, modification, or incorporation of this document, no changes in or deletion of author attribution, trademark legend, or copyright notice shall be made. No part of this document may be reproduced, stored in a retrieval system, published, used for commercial exploitation, or transmitted, in any form by any means, electronic, mechanical, photocopying, recording, or otherwise, without the express written permission of Avigilon.
Windows and Internet Explorer are trademarks of Microsoft Inc. Mac, Apple, and Safari are trademarks of Apple Inc. iOS is a trademark of Cisco licensed to Apple. Opera is a trademark of Opera Software ASA. Android and Chrome are trademarks of Google Inc.
Avigilon has made every effort to identify trademarked properties and owners on this page. All brands and product names used in this document are for identification purposes only and may be trademarks or registered trademarks of their respective companies.
Avigilon Tel +1.604.629.5182 Fax +1.604.629.5183
http://www.avigilon.com
Revised 9/20/12
Table of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Accessing the Camera Web Interface . . . . . . . . . . . .2
Live View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Using the Camera Zoom and Focus Controls . . . . . . . . . 3
Using Camera Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Using the PTZ Camera Controls . . . . . . . . . . . . . . . . . . . . 5
Using the Encoder PTZ Controls . . . . . . . . . . . . . . . . . . . . 6
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Image and Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Compression and Image Rate . . . . . . . . . . . . . . . . . . . . . 11
Configuring RTSP Stream URI . . . . . . . . . . . . . 12
Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Privacy Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Digital Inputs and Outputs . . . . . . . . . . . . . . . . . . . . . . . . 16
Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Adding a User . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Editing Users and Passwords . . . . . . . . . . . . . . 18
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Upgrading the Camera Firmware . . . . . . . . . . . 19
Device Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
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PTZ Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
PTZ Tours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Editing PTZ Tours . . . . . . . . . . . . . . . . . . . . . . . 22
PTZ Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Encoder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Selecting a Port or Channel Option . . . . . . . . . . . . . . . . . 25
Enabling Video Input Termination . . . . . . . . . . . . . . . . . . 25
Setting Up PTZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
English

Introduction

All Avigilon High Definition H.264 IP cameras, dome cameras and encoders contain a web interface that allows you to view live video and configure the device through a web browser.
Before you access the web interface, make sure you complete all the procedures described in the device installation guide.

System Requirements

The web interface can be accessed from any Windows®, Mac® or mobile device using one of the following browsers:
Windows® Internet Explorer® browser version 7.0 or later
®
Mozilla
Opera
Chrome™ browser 8.0 or later
Safari
Android™ 2.2 (Froyo) browser or later
Firefox® browser version 3.6 or later
©
browser 9.0 or later
®
5.0 or later
English
Apple
®
iOS 5.0 browser or later.
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Accessing the Camera Web Interface

After the camera or encoder has been installed, you need the device’s IP address to access the web interface. The IP address can be found in one of the following places:
Avigilon Camera Installation Tool: click the Connect to
Camera button to see the details of the connected camera
or encoder.
Avigilon Control Center Client: open the Setup dialog box to
see the details of the selected device.
Once you have the IP address, complete the following procedure to access the web interface:
1. On a computer with internet access, enter the device’s IP address into a web browser:
http://<camera IP address>/
For example, http://192.168.1.40/
2. You will automatically be prompted to enter your username and password to access the device.
The default username is admin, and the default password is admin. It is recommended that you change the default password after your first login. For more information, see Editing Users and Passwords on page 18.
NOTE: You can only change the device password in the web interface.
The password cannot be changed in the network video management software.
2

Live View

After you login, the first page you see is the Live View. The Live View contains an image panel that displays the live video stream.
The menu links at the top left corner takes you to each of the pages in the web interface. Click Live View any time to return to this page.
English
The following sections describe the buttons that may be displayed under the image panel if users have access to PTZ controls. To give a user PTZ controls, see Adding a User on page 17.

Using the Camera Zoom and Focus Controls

To zoom out, click << to take a large step or < to take a small step.
To zoom in, click >> to take a large step or > to take a small step.
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To focus towards zero, click << to take a large step or < to take a small step.
To focus towards infinity, click
>> to take a large step or > to
take a small step.

Using Camera Presets

1. On the Live View page, use the Zoom and Focus controls to focus the camera on a specific point in the video image.
2. To add this camera position as a preset, enter a name in the Add Preset field then click Add.
3. To use a preset, select a configured preset from the Presets drop down list and click Go.
4. To delete a preset, select a preset from the drop down list then click Remove.
The presets can also be configured in the Avigilon Control Center Client software through the PTZ controls.
4

Using the PTZ Camera Controls

If you are accessing a standalone pan-tilt-zoom (PTZ) camera, you can control Focus and Presets in the same way as other cameras but you also have access to other features that are specific to the PTZ camera.
1. To zoom the camera:
Adjust the Zoom slider.
Or, click and drag to create a green box on the image panel
to define the area you want to zoom in and see.
2. To move the camera:
Click anywhere on the image panel to center the camera to
that point.
Or, drag your mouse from center to move the camera in that
direction. The farther the arrow is from center, the faster the camera will move.
3. To perform a guard tour, select a tour from the drop down list then click Start. To setup a tour, see PTZ Tours on page 21.
4. To stop a guard tour, click Stop. You can pause a tour at any time just by using the other PTZ controls.
English
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Using the Encoder PTZ Controls

Any camera that is connected to an H.264 encoder can have the PTZ option enabled. Once enabled, the full pan, tilt and zoom controls are displayed in the Live View for that camera.
To enable PTZ for cameras that are connected to an encoder, see Setting Up PTZ on page 25.
1. Select a camera from the Port drop down list.
NOTE: The PTZ controls are only displayed when the camera is displayed
by itself.
2. To move the camera field of view, click one of the directional buttons on the far left.
3. To control the camera’s Zoom, Iris or Focus, click the + or - buttons.
4. For Presets, you can perform any of the following:
To add a preset, move the camera’s field of view into position
then give the preset a name and click Set.
To use a preset, select a name or number from the drop
down list and click Go To.
5. For Patterns, you can perform any of the following:
To record a pattern, select a number from the drop down list
then click Record. Use the directional buttons to move the camera and create the pattern. When you are done, click Stop.
To run a pattern, select a number from the drop down list
and click Run.
6. To activate an auxiliary command, select an Aux# from the drop down list and click Start. When you are finished, click Stop.
6

Setup

NOTE: Some or all Setup pages may not be displayed if you do not have
the required user permissions.
The device’s factory default settings allow you to use the camera or encoder immediately after installation. If you have special requirements, you can customize the settings through the web interface.
A Restore Default button is available on each Setup page to allow you to restore the factory default settings.
Be aware that some of the settings are only available through the camera web interface and can not be changed in the network video management software.
The following Setup pages in the web interface are common across all Avigilon H.264 devices unless otherwise noted.
For the settings that are specific to PTZ cameras, see PTZ Camera on page 21.
For the settings that are specific to encoders, see Encoder on page 25.

General

When you select the Setup link, the first page you see is the General page. The General page allows you to set the device identity.
English
1. In the Name field, give the device a meaningful name.
2. In the Location field, describe the device’s location.
3. Select the Disable camera status LEDs check box to disable the LEDs located on the device.
4. Click Apply.
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English

Network

On the Network page, you can change how the device connects to the server network and choose how the device keeps time.
NOTE: You can only set the HTTPS port, the RTSP port, and the NTP
Server in the camera web interface.
1. In the Address and Hostname area, select how the device obtains an IP address:
Obtain an IP address automatically: select this option to
connect to the network through an automatically assigned IP address.
The IP address is obtained from a DHCP server. If it can not, the IP address will default to addresses in the
169.254.x.x range.
Use the following IP address: select this option to
manually assign a static IP address.
Enter the IP Address, Subnet Mask, and the Default
Gateway you want to use.
2. If you need to customize the hostname, enter it in the Hostname field.
3. In the Control Ports area, you can specify which control ports are used to access the device. You can enter any port number between 1 and 65534. The default port numbers are:
HTTP Port: 80
HTTPS Port: 443
RTSP Port: 554
4. In the NTP Server area, select how the device keeps time. Avigilon cameras and encoders do not have an internal clock so it
uses a Network Time Protocol (NTP) server to keep time.
Obtain NTP server via DHCP: select this option to
automatically use the same NTP server as the rest of the network.
Use the following NTP server: select this option to
manually set which NTP server is used.
5. Click Apply when you are done.
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Image and Display

NOTE: This setup page is not available for encoders, and some options
are not available if they are not supported by the camera
On the Image and Display page, you can control the camera’s video display settings. The Image and Display page includes an image panel that displays the camera’s live video stream. When you click Apply to save your changes, the video stream is updated. Avigilon cameras have electronic zoom and focus controls, so you can set the camera’s zoom and focus through this page as well.
English
1. Use the Zoom controls to adjust the camera’s zoom position.
2. If the camera has a built-in auto focus feature, you can select the Continuous Focus option to enable the camera to focus itself whenever the scene changes.
3. To manually focus the camera, select Open in the Iris drop down list then use the Focus buttons to focus the camera.
The left arrow buttons focus the camera towards Zero (0), and the right arrow buttons focus the camera towards Infinity. Click the Auto Focus button to enable the camera to automatically focus once.
NOTE: Once the focus is manually set, it will not change.
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English
4. To adjust the video image, make changes to any of the following settings as required..
Option Description
Exposure You can allow the camera to control the exposure by
selecting Automatic, or you can set a specific exposure rate. NOTE: Increasing the manual exposure time may
affect the image rate.
Iris You can allow the camera to control the iris by
selecting Automatic, or you can manually set it to
Open or Closed.
IR Cut Filter You can allow the camera to control the infrared cut
filter by selecting Automatic, or set the camera to Color or Monochrome mode.
Flicker Control If your video image flickers because of the fluorescent
lights around the camera, you can reduce the effects of the flicker by setting the Flicker Control to the same frequency as your lights. Generally, Europe is 50Hz and North America is 60Hz.
Backlight Compensation
Maximum Exposure
Maximum Gain You can limit the automatic gain setting by selecting a
Priority You can set Image Rate or Exposure as the priority.
If your scene has areas of intense light that cause the overall image to be too dark, change the Backlight Compensation value until you achieve a well exposed image
You can limit the automatic exposure setting by
selecting a maximum exposure level. By setting a maximum exposure level for low light situations, you can control the camera's exposure time to let in the maximum amount of light without creating blurry images.
maximum gain level. By setting the maximum gain level for low light situations, you can maximize the detail of an image without creating excessive noise in the images.
When set to Image Rate, the camera will maintain the
set image rate as the priority and will not adjust the exposure beyond what can be recorded for the set image rate.
When set to Exposure the camera will maintain the
exposure setting as the priority, and will override the set image rate to achieve the best image possible.
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Option Description
Saturation You can adjust the video’s color saturation by entering
a percentage number. 0 creates a black and white image, while 100 creates intense color images.
Sharpness You can adjust the video’s sharpness by entering a
percentage number. 0 applies the least amount of sharpening, while 100 applies the most sharpening to make the edges of objects more visible.
Brightness You can adjust the video’s brightness by entering a
percentage number. 0 creates a dark image, while 100 creates a light-filled image.
Contrast You can adjust the video’s contrast by entering a
percentage number. 0 applies the least amount of contrast, while 100 applies the most contrast.
White Balance You can control the white balance settings to adjust for
differences in light.
You can allow the camera to control the white balance
by selecting Automatic, or select Custom and manually set the Red and Blue settings.
WDR
(PTZ only)
You can enable automatic color adjustments through Wide Dynamic Range (WDR). This allows the camera
to adjust the video image to accomodate scenes where bright light and dark shadow are clearly visible.
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Compression and Image Rate

On the Compression and Image Rate page, you can change the camera’s compression and image quality settings for sending video over the network.
To enable easy access and lower bandwidth usage, the web interface only displays video in JPEG format and cannot be changed. The settings on this page only affect the video transmitted to the network video management software.
Avigilon cameras have dual stream capabilities, so even when the camera’s streaming format is set to H.264, the camera's web interface can still display live video in JPEG format.
However, cameras that are connected to an Avigilon encoder do not typically have multi-stream capabilities. So once you set the video streaming format to H.264, live video from that camera is no longer displayed in the web interface.
NOTE: You can only set the RTSP stream settings in the camera web
interface.
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English
1. In the Format drop down list, select the preferred streaming format for displaying the camera video in the network video management software.
2. In the Image Rate field, enter a number between 1-30 to indicate how many images per second you want the camera to stream over the network.
3. In the Quality drop down list, select the desired image quality level.
Image quality setting of 1 will produce the highest quality video and require the most bandwidth.
4. In the Max Bitrate field, enter the maximum bandwidth the camera can use. You can enter any number between 256­12000 kbps.
5. In the Resolution drop down list, select the preferred image resolution.
6. In the Keyframe Interval field, enter the number of frames between each keyframe. You can enter any number between 2-
64.
7. Click Apply to save your changes.
Configuring RTSP Stream URI
In the Compression and Image Rate page, you can also configure the camera’s real time streaming protocol (RTSP). The RTSP Stream URI allows you to watch the camera’s live video stream from any application that supports viewing RTSP streams, including many video players.
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1. To set the protocol, select either Unicast or Multicast in the RTSP Stream URI area then click Apply.
2. To watch the camera’s live video stream from an external video player, click Generate RTSP Stream URI.
a. Copy and paste the generated address in to your video
player. DO NOT open the live video stream yet.
b. Add your username and password to the beginning of the
address in this format:
rtsp://<username>:<password>@<generated RTSP Stream URI>/
For example: rtsp://admin:admin@192.168.1.79/
defaultPrimary?streamType=u
c. Open the live video stream.

Motion Detection

On the Motion Detection page, you can define the green motion detection areas in the camera’s field of view. Motion detection is ignored in areas not highlighted in green.
To help you define motion sensitivity and threshold, motion is highlighted in red in the image panel.
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1. The entire field of view is highlighted for motion detection by default. To define the motion detection area, use any of the following tools:
Click Clear All to remove all motion detection areas on the
video image.
Click Set All to set the motion detection area to span the
entire video image.
To set a specific motion detection area, click Select Area
then click and drag anywhere on the video image.
To clear a specific motion detection area, click Clear Area
then click and drag over any motion detection area.
Use the Zoom In and Zoom Out buttons to locate specific
areas in the video image.
2. In the Sensitivity field, enter a percentage number to define how much each pixel must change before it is considered in motion.
The higher the sensitivity, the smaller the amount of pixel change is required before motion is detected.
3. In the Threshold field, enter a percentage number to define how many pixels must change before the image is considered to have motion.
The higher the threshold, the higher the number of pixels must change before the image is considered to have motion.
4. Click Apply to save your changes.
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Privacy Zones

On the Privacy Zones page, you can set privacy zones in the camera’s field of view to block out areas that you do not want to see or record. The camera supports up to four privacy zones.
1. To add a privacy zone, click Add. A gray privacy zone box is added to the video image.
2. To define the privacy zone area, perform any of the following: a. Drag the bottom or right side of the gray box to resize the
privacy zone.
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NOTE: Privacy zones can only be rectangular in shape.
b. Click the center of the gray box then drag to move the
privacy zone.
c. Click the X at the top right corner of the gray box to delete
the privacy zone.
3. Click Apply to save the privacy zone settings.
4. If you are using a PTZ camera, a list of privacy zones is available at the bottom of the page. When you click one of the privacy zones, the camera moves and highlights that privacy zone in the image panel.
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English

Digital Inputs and Outputs

On the Digital Inputs and Outputs page, you can set up the external input and output devices that are connected to the camera.
1. In the Digital Inputs area, name the digital input and select the digital input’s circuit state.
2. In the Digital Outputs area, name the digital output and select the digital output’s circuit state.
3. In the Digital Outputs Duration field, enter how long the digital output is active for when triggered. You can enter any number between 100-3,600,000 milliseconds.
4. Click Trigger to manually trigger the digital output from the web interface.
5. Click Apply to save your changes.

Microphone

If a microphone is connected to the camera, you can adjust the gain on the Microphone page. The higher the gain setting, the higher the microphone volume.
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Enter a number between the available range displayed on the right then click
Apply.

Speaker

If a speaker is connected to the camera, you can adjust the volume on the Speakers page.
Enter a number between 0-100 to set the speaker volume then click
Apply.

Users

On the Users page, you can add new users, edit existing users, and change passwords.
English
Adding a User
1. On the Users page, click Add....
2. On the Add User page, enter a username and password for the new user.
3. In the Security Group drop down list, select the access permissions available to this new user.
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English
Administrator: full access to all the available features in the
camera web interface, including PTZ controls.
Operator: has access to the Live View and PTZ controls but
limited access to the Setup features. The new user can only access the Image and Display page, Compression and Image Rate page, Motion Detection page, Privacy Zones page, Digital Inputs and Outputs page, Microphone page and the Speaker page.
User: has access to the Live View and optional PTZ
controls, but cannot access any of the Setup pages. To enable the PTZ controls, select the Use PTZ Controls check box.
4. Click Apply to add the user.
Editing Users and Passwords
1. On the Users page, select a user from the User Name list and click Modify.
2. To change the user’s password, enter a new password for the user.
3. To change the user’s security group, select a different group from the Security Group drop down list.
NOTE: You cannot change the security group for the admin account.
4. Click Apply to save your changes.
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System

On the System page, you can manually upgrade the camera firmware, reboot the camera, and restore all of the camera’s factory default settings.
Upgrading the Camera Firmware
English
To manually upgrade the camera’s firmware, download the latest version of the firmware .bin file from the Avigilon website (http://
www.avigilon.com/support/firmware) and complete the following
procedure:
1. Click Browse and locate the downloaded firmware file.
2. Click Upgrade. Wait until the camera upgrade is complete.
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Device Log

The Device Log page allows you to view the camera’s system logs and the camera access logs.
1. In the Type drop down list, select either Access Logs or System Logs.
2. In the Minimum Log Level drop down list, select the log messages you want to see.
3. In the Maximum Number of Logs drop down list, select the number of log messages you want displayed each time.
4. Click Update. The logs are displayed below.
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PTZ Camera

Avigilon H.264 PTZ cameras use many of the same settings as the other cameras. The following settings are only available to PTZ cameras.

PTZ Tours

For PTZ cameras, you have the option of running a Tour on the Live View page. Tours allow the PTZ camera to automatically move between a series of preset positions, and can be set to pause at each preset for a specific amount of time for video monitoring.
To create a tour, complete the following: NOTE: All the required presets must be added before a new tour can be
created. See Using Camera Presets on page 4 for more information.
1. Among the Setup options, click PTZ Tours.
2. Click Create New Tour.
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3. Give the tour a name.
4. In the Mode drop down list, select one of the following:
Sequential: the PTZ camera will go to each preset in the set
order.
Random: the PTZ camera will go to each preset in random
order.
5. Select the Set as default tour check box if you want this tour to run automatically.
The Default Tour Idle Start Time field is now enabled, enter
the amount of time the PTZ camera must be idle for before this tour automatically begins.
6. To add a preset, click Add Preset and a preset is added to the list.
a. In the Preset column, select a preset from the drop down list.
b. In the Move Speed column, enter how fast you want the PTZ
camera to move to this preset. The speed is 80% by default.
c. In the View Time column, enter the amount of time you want
the PTZ camera to stay at this preset position. The view time is 10 seconds by default.
d. Continue until all the presets for this tour have been added.
7. To remove a preset, click the (x) icon to the far right of the preset.
8. To re-order a preset, click the up and down arrows or click and drag the left edge of the preset through the list.
9. Click Apply to save the tour.
Editing PTZ Tours
1. Among the Setup options, click PTZ Tours.
2. Click Edit.
3. Make the changes you need.
4. To undo the changes that you’ve made, click Discard Changes.
5. Click Apply to save your changes.
6. To delete the tour, click Delete Tour. When the confirmation dialog box appears, click OK.
22

PTZ Limits

Depending on where the PTZ camera is installed, you may want to limit the movement and zoom of the camera so that obstructions are never in view. For example, if the PTZ camera is installed close to the side of a building, you can set the limits so that the PTZ camera cannot move to show the wall it is installed against.
1. Among the Setup options, click PTZ Limits.
English
2. To limit the maximum movement range, you can do one of the following:
In the image panel, move the PTZ camera to the farthest
point to its left that you want to display then click Set Left Limit. Repeat for each direction. For information about moving the PTZ camera, see Using the PTZ Camera Controls on page 5.
In the Pan and Tilt Limit text boxes, manually enter the limits.
Beside each field is the maximum range each setting can be.
3. To set the Lens Zoom Limit, enter a maximum zoom level.
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4. To set the Maximum Move Speed, enter a maximum number of degrees per second.
5. To allow the camera to automatically correct the video image when the camera tilts more than 90°, select the Enable E-Flip check box. When this option is disabled, the video image is upside down when the camera tilts more than 90°.
6. Click Apply to save your settings.
24

Encoder

Avigilon H.264 encoders use many of the same settings as the cameras, but the following settings are only available to encoders.

Selecting a Port or Channel Option

An encoder can have up to 4 cameras and 4 audio devices connected at one time, so some pages in the web interface include a set of options for each port or channel on the encoder.
On pages with live video options, like Live View and Motion Detection, you can change the displayed camera by selecting a Port number from the drop down list.
On setup pages without video, the options are divided by video port or audio channel so that different options can be applied to each.

Enabling Video Input Termination

To enable the video input termination, select a Port check box on the General page.

Setting Up PTZ

The H.264 encoders have pan, tilt and zoom (PTZ) setup options. Once enabled, the Live View will display the PTZ controls for the camera.
1. Among the Setup options, click PTZ.
English
2. Select a Baud Rate and Parity.
3. For each port that is connected to a PTZ camera, select the Enable PTZ check box.
4. Select a Protocol and enter a Dip Switch Address.
5. Click Apply.
6. To use the PTZ controls, see Using the Encoder PTZ Controls on page 6.
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