Avigilon™ High Definition H.264 IP Dome Camera Models:
H3-DO1, H3-DO1-IR, H3-DO2, H3A-DO1, H3A-DO1-IR
and H3A-DO2
Important Safety Information
This manual provides installation and operation information and precautions for the use of this camera. Incorrect
installation could cause an unexpected fault. Before installing this equipment read this manual carefully. Please
provide this manual to the owner of the equipment for future use.
The Warning symbol indicates the presence of dangerous voltage within and outside the product
enclosure that may constitute a risk of electric shock, serious injury or death to persons if proper
precautions are not followed.
The Caution symbol alerts the user to the presence of hazards that may cause minor or moderate injury
to persons, damage to property or damage to the product itself if proper precautions are not followed.
WARNING — Failure to observe the following instructions may result in severe injury or death.
l Installation must be performed by qualified personnel only, and must conform to all local codes.
l This product is intended to be supplied by a UL Listed Power Unit marked “Class 2” or “LPS” or “Limited
Power Source” with output rated 12VDC or 24VAC, 10W min. or Power over Ethernet (PoE), rated 48
VDC, 10 W min.
l Any external power supply connected to this product may only be connected to another Avigilon product
of the same model series. External power connections must be properly insulated.
l Do not connect directly to mains power for any reason.
CAUTION — Failure to observe the following instructions may result in injury or damage to the camera.
l Do not install near any heat sources such as radiators, heat registers, stoves, or other sources of heat.
l Do not subject the cables to excessive stress, heavy loads or pinching.
l Do not open or disassemble the device. There are no user serviceable parts.
l Refer all servicing to qualified personnel. Servicing may be required when the device has been damaged
(such as from a liquid spill or fallen objects), has been exposed to rain or moisture, does not operate
normally, or has been dropped.
l Do not use strong or abrasive detergents when cleaning the device body.
l Use only accessories recommended by Avigilon.
Regulatory Notices
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
This Class B digital apparatus complies with Canadian ICES-003.
ii
FCC Notice
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
l Reorient or relocate the receiving antenna.
l Increase the separation between the equipment and the receiver.
l Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
l Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications made to this equipment not expressly approved by Avigilon Corporation or parties
authorized by Avigilon Corporation could void the user’s authority to operate this equipment.
Disposal and Recycling Information
When this product has reached the end of its useful life, please dispose of it according to your local
environmental laws and guidelines.
Risk of fire, explosion, and burns. Do not disassemble, crush, heat above 100 °C (212 °F), or incinerate.
European Union:
This symbol means that according to local laws and regulations your product should be disposed of separately
from household waste. When this product reaches its end of life, take it to a collection point designated by local
authorities. Some collection points accept products for free. The separate collection and recycling of your
product at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner
that protects human health and the environment.
http://www.avigilon.com/patents. Unless stated explicitly and in writing, no license is granted with respect to any
copyright, industrial design, trademark, patent or other intellectual property rights of Avigilon Corporation or its
licensors.
iii
Disclaimer
This document has been compiled and published covering the latest product descriptions and specifications.
The contents of this document and the specifications of the products discussed herein are subject to change
without notice. Avigilon Corporation reserves the right to make any such changes without notice. Neither
Avigilon Corporation nor any of its affiliated companies: (1) guarantees the completeness or accuracy of the
information contained in this document; or (2) is responsible for your use of, or reliance on, the information.
Avigilon Corporation shall not be responsible for any losses or damages (including consequential damages)
caused by reliance on the information presented herein.
Avigilon Corporation
http://www.avigilon.com
920-0083A
Revision: 7 - EN
20160718
iv
Table of Contents
Overview1
Cover View1
Bottom View2
Front View3
Rear View5
IR View6
Installation7
Required Tools and Materials7
Camera Package Contents7
Precautions for Installing Near Salt Water7
Installation Steps7
Removing the Dome Cover9
Mounting the Dome Camera9
Connecting Cables11
Assigning an IP Address11
Accessing the Live VideoStream12
Aiming the Dome Camera12
(Optional) Configuring SD Card Storage12
Installing the Dome Cover12
Focusing the DomeCamera13
For More Information13
Cable Connections14
Connecting External Power14
Connecting to External Devices14
Connecting to Microphones, Speakers and Video Monitors15
LED Indicators17
Resetting to Factory Default Settings18
Setting the IP Address Using the ARP/Ping Method19
Cleaning20
Dome Bubble20
Body20
Specifications21
Limited Warranty and Technical Support23
v
Overview
Cover View
1. Dome cover
Vandal proof dome cover.
2. Cable entry hole
An entry hole for the cables required for camera operation.
3. Tamper resistant screws
Torx captive screws to fix the dome cover to the base.
1Overview
Bottom View
1. Cable entry hole
An entry hole for the cables required for camera operation.
2. Mounting holes
Mounting points for the camera.
Bottom View2
Front View
1. Azimuth control
Provides control of the image angle.
2. Tilt lock thumb screw
Provides a locking mechanism for the image tilt adjustment.
3. Pan lock thumb screw
Provides a locking mechanism for the image pan adjustment
4. I/O connector block
Provides connections to external input/output devices.
5. Audio/video connector
Accepts a mini-jack connector (3.5 mm).
6. Power connector block
Accepts a terminal block with either an AC or DC power connection. DC input can be either polarity. Only
required when Power over Ethernet is not available.
7. Ethernet port
3Front View
Accepts an Ethernet connection to a network. Server communication and image data transmission occurs
over this connection. Also receives power when it is connected to a network that provides Power over
Ethernet.
8. Connection status LED
Provides information about camera operation. For more information, see LED Indicators on page17.
9. Link LED
Indicates if there is an active connection in the Ethernet port.
Front View4
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