Avigilon Gallagher Command Center Integration User Manual

Avigilon Control Center System
Integration Guide

with Gallagher Command Centre

INT-CARDAX-C-Rev3

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Gallagher and Gallagher Command Centre are registered trademarks of Gallagher Group, Limited.

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Revised 2013-10-24

Table of Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Upgrading to Gallagher Command Centre 7.1 . . . . . . . . . . . . . . . . . . . 1

For More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Client Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Checking the Licence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Basic Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Adding an Integration User in Avigilon . . . . . . . . . . . . . . . . . . . . . . . . . 3

Gallagher DVR Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Trigger and Acknowledge Avigilon Alarms from Gallagher . .6

Avigilon Alarm Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Configuring Gallagher to Trigger and Acknowledge Avigilon Alarms . . 6

Alarm monitoring in Avigilon Control Center Client . . . . . . . . . . . . . . . . 8

View Avigilon Image Data and Events in Gallagher . . . . . . . . . 9

Configuring Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Assigning Logical IDs to Cameras . . . . . . . . . . . . . . . . . . . . . 9

Gallagher Camera Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Testing the Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Viewing Live Video and Controlling PTZ . . . . . . . . . . . . . . . . . . . . . . 11

Configuring and Viewing Recorded Video . . . . . . . . . . . . . . . . . . . . . 11

Adding Avigilon Cameras to a Gallagher Action Plan . . . . . 11

Assigning Action Plans to Events in Gallagher . . . . . . . . . . 12

Viewing Recorded Video . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Configuring Avigilon System Events in Gallagher . . . . . . . . . . . . . . . 13

Configuring Action Plans for Avigilon Events . . . . . . . . . . . . . . . . . . . 14

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Avigilon Gallagher Integration Fails . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Avigilon Camera Will Not Display Video . . . . . . . . . . . . . . . . . . . . . . . 15

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Avigilon Control Center System Integration Guide with Gallagher Command Centre

Introduction

The Avigilon Gallagher Integration allows the Gallagher Command Centre to utilize Avigilon
surveillance technology. Integration features include:

• Viewing live video from Avigilon cameras and control of PTZ devices in the Gallagher
Command Centre software

• Viewing recorded video from Avigilon cameras in the Gallagher Command Centre
software

• Viewing events from the Avigilon Control Center in the Gallagher Command Centre
software

• Controlling Avigilon Control Center alarms from the Gallagher Command Centre
software

Requirements

Vendor Requirements

Avigilon Control Center Server Software 4.0.2.4 and later.

Avigilon Avigilon 3rd party licence:

ACC-Cardax-NVR

Avigilon Avigilon Gallagher integration executable file

AvigilonGallagher7.exe

Gallagher Gallagher Command Centre 7.0 or 7.1

The Avigilon Gallagher integration file can be downloaded from the Avigilon website: http://

avigilon.com/support-and-downloads/for-software/acc-integration-and-plug-in-downloads/

Upgrading to Gallagher Command Centre 7.1

If you installed the Avigilon Gallagher integration then upgraded to Gallagher Command Centre

7.1, be aware that the upgrade process overwrites some of the files required by the integration.
You may need to reinstall the integration but your settings are not affected.

For More Information

For more detailed information about the procedures outlined in this guide, refer to the specific
software documentation.

• Avigilon Control Center Client User Guide

• Avigilon Control Center Server User Guide

• Gallagher Command Centre User Classic User Guide

• Gallagher Controller API Developers Guide

1

Avigilon Control Center System Integration Guide with Gallagher Command Centre

Installation

Server

1. Install the Gallagher Command Centre Server software.

2. Install the Gallagher Controller API (FTCAPI) on the Gallagher Command Centre
Server.

a. Set the Gallagher Controller IP port. Refer to the “API Location” topic in the

Gallagher Controller API Developers Guide.

b. Verify that FTCAPI is installed correctly by running the FTCAPI test harness. It

should start with no errors.

3. Install the Avigilon Gallagher integration software (

AvigilonGallagher7.exe).

Client Computer

Complete the following steps for all Gallagher Workstations that require the Avigilon Gallagher
integration.

1. Install the Gallagher Command Centre Workstation software.

2. Install the Avigilon Gallagher integration software (

AvigilonGallagher7.exe).

Checking the Licence

After you have installed all the required software, you can check if the ACC-Cardax-NVR licence
has been properly applied:

1. Open the Avigilon Control Center Admin Tool.

2. Select the Settings tab and click Licensing. The License Activation dialog box
appears.

The dialog box must say Integration Connections: Yes or the software was not properly
licensed.

2

Avigilon Control Center System Integration Guide with Gallagher Command Centre

Basic Configuration

The basic configuration establishes the link between Avigilon servers and Gallagher servers. This
allows the two servers to communicate.

Adding an Integration User in Avigilon

To protect the security of the Avigilon Control Center Server, add a user to the Avigilon software
specifically for connecting to the integration. See the Avigilon Control Center Client User Guide
for details about how to add users.

This user must have the following permissions to enable all the integration features:

• View Live Images

• Use PTZ Controls

• Lock PTZ Controls

• View Recorded Images

The integration username and password is used to add Avigilon servers to the Gallagher
Command Centre.

Gallagher DVR Configuration

This configuration allows for communication between the Avigilon server and the Gallagher
server.

1. In the Gallagher Command Centre, open the External Systems Master List Window.

2. Right-click and select New > DVR System.

The New DVR System—Properties dialog box appears.

3. In the General tab, enter a name for the Avigilon server.

4. In the Configuration tab, enter the server IP address, port, username and password
used to access the Avigilon server. Use the username and password you created in
the Adding an Integration User in Avigilon procedure.

Use the format

<Server Address:Port>,<Username>,<Password>

3