Avigilon Gallagher Command Center 7 Integration User Manual

Avigilon Control Center 5
System Integration Guide

with Gallagher Command Centre

INT-CARDAX-D-Rev1

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Revised 2013-11-15

Table of Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Upgrading from Avigilon Control Center 4 . . . . . . . . . . . . . . . 1

For More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Client Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Checking the Licence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Basic Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Adding an Integration User in Avigilon . . . . . . . . . . . . . . . . . . 4

Gallagher DVR Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Trigger and Acknowledge Avigilon Alarms

from Gallagher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Avigilon Alarm Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Configuring Gallagher to Trigger and Acknowledge

Avigilon Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Alarm monitoring in Avigilon Control Center Client . . . . . . . . 9

View Avigilon Image Data and Events in Gallagher . . 10

Configuring Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Assigning Logical IDs to Cameras . . . . . . . . . . . . . 10

Gallagher Camera Setup . . . . . . . . . . . . . . . . . . . . . .11

Testing the Connection . . . . . . . . . . . . . . . . . . . . . . .11

Viewing Live Video and Controlling PTZ . . . . . . . . . . . . . . . . 12

Configuring and Viewing Recorded Video . . . . . . . . . . . . . . 13

Adding Avigilon Cameras to a Gallagher

Action Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Assigning Action Plans to Events in Gallagher . . . 13

Viewing Recorded Video . . . . . . . . . . . . . . . . . . . . . 14

Configuring Avigilon System Events in Gallagher . . . . . . . . 14

Configuring Action Plans for Avigilon Events . . . . . . . . . . . . 15

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Avigilon Gallagher Integration Fails . . . . . . . . . . . . . . . . . . . . 17

Avigilon Camera Will Not Display Video . . . . . . . . . . . . . . . . 17

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Avigilon Control Center 5 System Integration Guide with Gallagher Command Centre

Introduction

The Avigilon Gallagher Integration allows the Gallagher Command Centre to utilize
Avigilon surveillance technology. Integration features include:

• Viewing live video from cameras connected to the Avigilon system and control
PTZ devices in the Gallagher Command Centre software

• Viewing recorded video in the Gallagher Command Centre software

• Viewing events from the Avigilon Control Center in the Gallagher Command
Centre software

• Controlling Avigilon Control Center alarms from the Gallagher Command
Centre software

Requirements

Vendor Requirements

Avigilon Control Center Server Software 5.0 and later.

Avigilon Avigilon 3rd party licence:

ACC5-GLGR-CMNDC

Avigilon Avigilon Gallagher integration executable file

AvigilonGallagher7.exe

Gallagher Gallagher Command Centre 7.0 or 7.1

The Avigilon Gallagher integration file can be downloaded from the Avigilon website:

http://avigilon.com/support-and-downloads/for-software/acc-integration-and-plug-in­downloads/

Upgrading from Avigilon Control Center 4

If you are upgrading to Avigilon Control Center 5 and the latest version of the Avigilon
Gallagher integration software, be aware that the Avigilon Control Center uses a new
default port number (38880) for server communication.

After you install the Avigilon Control Center 5 upgrade, you must manually update the
DVR port number as described in Gallagher DVR Configuration on page 4. If you had set a
custom port number, the system will continue to use the custom port number.

1

Avigilon Control Center 5 System Integration Guide with Gallagher Command Centre

For More Information

For more detailed information about the procedures outlined in this guide, refer to the
specific software documentation.

• Avigilon Control Center Client User Guide

• Avigilon Control Center Server User Guide

• Gallagher Command Centre User Classic User Guide

• Gallagher Controller API Developers Guide

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Avigilon Control Center 5 System Integration Guide with Gallagher Command Centre

Installation

Server

1. Install the Gallagher Command Centre Server software.

2. Install the Gallagher Controller API (FTCAPI) on the Gallagher Command
Centre Server.

a. Set the Gallagher Controller IP port. Refer to the “API Location” topic in the

Gallagher Controller API Developers Guide.

b. Verify that FTCAPI is installed correctly by running the FTCAPI test

harness. It should start with no errors.

3. Install the Avigilon Gallagher integration software (AvigilonGallagher7.exe).

4. Apply the Avigilon integration license to one of the Avigilon Control Center 5
Servers in your system.

As you configure the integration, all references to the Avigilon server needs to
point to this server.

Client Computer

Complete the following steps for all Gallagher Workstations that require the Avigilon
Gallagher integration.

1. Install the Gallagher Command Centre Workstation software.

2. Install the Avigilon Gallagher integration software (AvigilonGallagher7.exe).

Checking the Licence

After you have installed all the required software, you can check if the ACC5-GLGR-CMNDC
licence has been properly applied:

NOTE: If you have a multi-server Site, only one server needs to have the integration

license.

1. Open the Avigilon Control Center Admin Tool.

2. Select the Settings tab and click Licensing. The License Activation dialog box
appears.

The dialog box must say
properly licensed.

Integration Connections: Yes or the software was not

3