Avigilon CommScope iPatch Integration User Manual

Avigilon Control Center 5
System Integration Guide

with SYSTIMAX iPatch System

INT-IPATCH-A-Rev1

© 2014 — 2014 Avigilon Corporation. All rights reserved. Unless expressly granted in writing, no license is
granted with respect to any copyright, industrial design, trademark, patent or other intellectual property rights
of Avigilon Corporation or its licensors.

AVIGILON, CAPTURE IT WITH CLARITY, HDSM, HIGH DEFINITION STREAM MANAGEMENT (HDSM), THE BEST
EVIDENCE and LIGHTCATCHER are unregistered and/or registered trademarks of Avigilon Corporation in
Canada and other jurisdictions worldwide. Other product names mentioned herein may be the unregistered
and/or registered trademarks of their respective owners. ™ and ® are not used in association with each
trademark in this document.

Avigilon
Tel [phone]
Fax [phone]

http://www.avigilon.com

INT-IPATCH-A: 2014-01-23

Revision: 1

Table of Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

For More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Adding an Integration User in Avigilon . . . . . . . . . . . . . . . . . . 2

Adding Alarms to the Avigilon Control Center System . . . . . 2

Creating Bookmarks for Every Alarm Video . . . . . . . . . . . . . . 3

Configuring Event Notification Profiles

for SYSTIMAX iPatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Using the Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Searching for Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Searching for Bookmarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

CommScope System Events Not Triggering Avigilon Alarms 7