Avigilon AMAG Symmetry Integration User Manual

Avigilon Control Center System
Integration Guide

with AMAG Symmetry™ Security Management System 7.0

INT-AMAG-B-Rev2

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No copying, distribution, publication, modification, or incorporation of this document, in whole or part, is
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Symmetry, Security Management System and SMS are registered trademarks of AMAG Technology Inc. and
G4S Technology Ltd.

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http://www.avigilon.com

Revised 2013-9-13

Table of Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

What’s New . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

For More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Checking the Avigilon Integration License . . . . . . . . . . . . . 3

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Adding an Integration User in AMAG . . . . . . . . . . . . . . . . .4

Adding an Integration User in Avigilon . . . . . . . . . . . . . . . .4

Setting Up Gateway Alarms in Avigilon . . . . . . . . . . . . . . .4

Setting Up the Video Integration . . . . . . . . . . . . . . . . . . . . . 5

Assigning Logical IDs to Cameras . . . . . . . . . . . .5

Adding Avigilon Recorder and Cameras to SMS . 5

Avigilon AMAG Gateway . . . . . . . . . . . . . . . . . . . . . .8

Configuring Server Settings . . . . . . . . . . . . . . . . . . . . . . . .8

Mapping Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Backing Up Mapped Alarms . . . . . . . . . . . . . . . . . . . . . . . 10

Restoring Mapped alarms . . . . . . . . . . . . . . . . . . . . . . . . .10

Using the Integration . . . . . . . . . . . . . . . . . . . . . . . .12

Monitoring Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Monitoring Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Cannot Add Avigilon Cameras to SMS . . . . . . . . . . . . . . .13

Purged Avigilon Alarms Still Present in SMS . . . . . . . . . . 13

Avigilon Control Center System Integration Guide with AMAG Symmetry Security Management System

Introduction

The AMAG Symmetry™ Security Management System (SMS) and Avigilon Control Center
software integration allows for the two systems to combine alarm monitoring abilities. The
integration enables alarms created in the Avigilon Control Center software to be mapped to
specific device commands in the SMS software. Also, the integration includes a video plugin that
allows you to monitor Avigilon cameras in the SMS software.

What’s New

• Updated Alarm Mapping Gateway software for AMAG SMS 7.0

• Optional video integration software for viewing live and recorded video from Avigilon
cameras in the SMS software.

Requirements

Vendor Requirements

Avigilon Control Center Server Software 4.12 or later

Avigilon Avigilon Third Party Integration License:

ACC-AMAG-NVR

Avigilon Avigilon AMAG software integration:

AmagSMS70Gateway.exe

Installer includes:

• Alarm Mapping Gateway software

• Video Integration software

The file can be downloaded at

http://avigilon.com/#/support-and-downloads/for­software/acc-integration-and-plug-in-downloads/

AMAG Symmetry SMS Server software 7.0.1

AMAG Symmetry XML Open Integration Module 7.0.1

AMAG SMS SDK License:

XML-DEV-KIT-V7.0.1

AMAG SMS Video Integration License:

VID-CAM-xxx-V7

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Avigilon Control Center System Integration Guide with AMAG Symmetry Security Management System

For More Information

For more detailed information about the procedures outlined in this guide, refer to the specific
software documentation.

• Avigilon Control Center Client User Guide

• Avigilon Control Center Server User Guide

• SMS Software User’s Guide

• Security Management System Online Help

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