Avigilon ACC VMA-RPA-4P2, ACC VMA-RPA-4P4 User Manual

User Guide

Avigilon ACC™ ES Analytics Appliance

VMA-RPA-4P2 and VMA-RPA-4P4

(ACC ESfirmware releases 1.4.8.50 and earlier)

©2017 -2018,Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILON CONTROL
CENTER, ACC, and TRUSTED SECURITY SOLUTIONS are trademarks of Avigilon Corporation. Other names or
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other jurisdictions worldwide (see avigilon.com/patents). Unless stated explicitly and in writing, no license is
granted with respect to any copyright, industrial design, trademark, patent or other intellectual property rights of
Avigilon Corporation or its licensors.

The contents of this document and the specifications of the products discussed herein are subject to change
without notice. Avigilon Corporation reserves the right to make any such changes without notice. Neither
Avigilon Corporation nor any of its affiliated companies: (1) guarantees the completeness or accuracy of the
information contained in this document; or (2) is responsible for your use of, or reliance on, the information.
Avigilon Corporation shall not be responsible for any losses or damages (including consequential damages)
caused by reliance on the information presented herein.

Avigilon Corporation

avigilon.com

PDF-4PortAnalytics-A

Revision: 3 - EN

20180920

This device is provided with a battery powered real-time clock circuit. There is a danger of explosion if battery is
incorrectly replaced. Replace only with same or equivalent type recommended by the manufacturer. Discard
used batteries according to the manufacturer's instructions.

This equipment is to be connected only to PoE networks without routing to the outside plant.

ii

Table of Contents

Introduction 1

Overview 1

Front View 1

Rear View 2

System Requirements 2

Camera Frame Rate 2

Web Browser 2

Hardware Installation 3

Supported Network Configurations 4

Configuring the Avigilon Control Center™ Software 5

Starting Up and Shutting Down the Avigilon Control Center Client Software 5

Starting Up the Client Software 5

Shutting Down the Client Software 5

Logging Into and Out of a Site 5

Logging In 6

Logging Out 6

Changing the Administrator Password 6

Connecting Cameras to the Avigilon Control Center Software 7

Setting the Recording Schedule 8

Creating a Recording Template 8

Setting Up a Weekly Recording Schedule 9

Setting Data Aging 9

Enabling Server Analytics 11

Adding Users and Groups 11

Adding Groups 12

Adding Users 13

Advanced Settings 13

Configuring the Appliance 15

Accessing the Web Interface 15

Status 15

Setup 17

ACC 17

Storage Management 17

Network 18

Users 18

System 19

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Setting the Date and Time 19

Upgrading the Firmware 19

Restarting the System 20

Budgeting PoE Power 20

Assigning a PoE Power Budget 20

PoE Status 22

Device Log 22

Logging Out of the Web Interface 23

Connecting to External Devices 24

LEDIndicators 25

Front Panel LEDs 25

Back Panel LEDs 25

Using the Reset Button 26

Restarting the System 26

Restoring Factory Default Settings 26

Troubleshooting — Cannot Reach Default IP Address 27

iv

Introduction

The Avigilon ACC ES Analytics Appliance is an all-in-one solution for network video recording plus server side
video analytics. The appliance features:

l A network switch to connect and power IP cameras.

l Built-in server to run the Avigilon Control Center Server Software.

l Video analytics engine to enable connected cameras to detect classified objects.

This guide describes how to configure the system after the appliance has been powered and is connected the
local area network.

Overview

Front View

1. Reset button

Use this button to physically restart the appliance or perform a factory reset.

2. Status LED

Provides information about daily operations. For more information, see LEDIndicators on page25.

Introduction 1

Rear View

1. Corporate network uplink port

Accepts a 1GbE Ethernet connection to the general network to allow users access to the web interface
and connected camera video.

2. Camera network uplink port

Accepts a 1GbE Ethernet connection to the cameras that are connected to the PoE switch component.
Can be used to link to other PoE switches and cameras.

3. PoE switch component

Connect cameras to the 10/100 speed PoE switch component to power the cameras and record video.

4. Power connector

Accepts power to the appliance.

5.

I/O connector

Provides connections to external input/output devices. For more information, see Connecting to External
Devices on page24.

System Requirements

Camera Frame Rate

The ACC ES Analytics Appliance can provide analytics for non-analytics cameras. For optimal analytics
performance, the source camera should stream a minimum of 10 images per second (ips).

Web Browser

The ACC ES Analytics Appliance administration settings are managed through a web interface.

The web interface can be accessed from any Windows®, Mac or mobile device using any of the following web
browsers:

Rear View 2

l Mozilla Firefox® browser version 3.6 or later

l Google Chrome™ browser 8.0 or later

l Microsoft Edge™ browser 25 or later

l Safari® 5.0 or later

l Chrome on Android™ 2.2 or later

l Safari on Apple® iOS 5 or later.

l Windows Internet Explorer® browser version 7.0 or later

NOTE: Your web browser must be configured to accept cookies or the web interface will not function correctly.

Hardware Installation

Complete the recommended procedure for installing the ACC ES Analytics Appliance:

1. Connect power and wait for the appliance to start up.

Do not connect any other cables until instructed in this procedure.

The status LED turns green to indicate that the applianceis turned on.

2. Connect an Ethernet cable directly from a DHCP enabled port on your configuring laptop to the camera
network port on the appliance.

3. Open a web browser on the connected laptop and enter this IP address: https://169.254.100.100.

If you cannot reach the IP address, see Troubleshooting — Cannot Reach Default IP Address on page27.

4. When you are prompted by the web interface, enter a new password for the administrator username.

The page refreshes and you are prompted to log in.

5. Enter administrator as the username and your new password.

The Status page is displayed.

6. From the top of the page, select Setup.

7. On the ACC page, click Install ACC Client to download and install a copy of the Avigilon Control Center
(ACC) Client software to the connected laptop.

8. In the left panel, click Network.

9. On the Network page, assign a new hostname for the appliance and select how it obtains an IPaddress
from the corporate network and the camera network. For more information, see Network on page18.

10. Connect an Ethernet cable from the appliance to the corporate network.

11. Disconnect the configuring laptop from the appliance.

12. If required, mount the appliance on a wall using the supplied mounting brackets.
CAUTION — The appliance must be mounted as instructed or any issues that arise will not be

covered by the warranty.

Hardware Installation 3

a. Attach the wall mount brackets to the lowest threaded holes on the sides of the appliance.

b. Position the appliance with the rear panel facing downwards.

c. Screw the wall mounting brackets to the wall.

13. Connect the cameras to the PoE switch component.

NOTE: Allow the appliance 1 to 2 minutes to budget power to all connected devices. The front camera
status LEDs initially show that PoE is provided to all connected devices, but the status may change if the
system detects that the total power consumption exceeds the PoE limits.

14. If required, connect other switches and cameras to the camera network.

Now, you can configure the appliance and cameras for daily operation through the Avigilon Control Center
Client software. For more information, see Configuring the Avigilon Control Center™ Software on page5.

Supported Network Configurations

NOTE: Camera Uplink Port does not support dynamically switching DHCP servers.

Network

Connections

Corporate LAN
Uplink only

Camera LAN
Uplink only

Corporate and
Camera
LAN Uplink

Camera Web

Interface

Access

No

Yes

via Camera
LAN Uplink
only

Supported IP Configurations

Corporate LAN

Uplink

Static or DHCP
assigned

Unconnected
(leave as DHCP)

Static, DHCP­assigned, DHCP­Zeroconf

Camera LAN

Uplink

Unconnected
(leave as DHCP)

Static, DHCP­assigned, DHCP­Zeroconf

Static, DHCP­assigned, DHCP­Zeroconf

Notes

Camera LAN Uplink and
connected cameras will use
Zeroconf IP addresses.

Corporate and Camera LAN
Uplinks must be on different
subnets.

Supported Network Configurations 4

Configuring the Avigilon Control Center™ Software

The ACC Client software allows you to view live and recorded video, monitor events, set up alarms, and control
user access to the system.

The ACC Client software is the application that you would use on a daily basis. It is also where most of the
system configurations are made.

This section includes the recommended steps for setting up your ACC system for the first time.

Starting Up and Shutting Down the Avigilon Control Center Client
Software

Starting Up the Client Software

Perform one of the following:

l In the Start menu, select All Programs or All Apps > Avigilon > Avigilon Control Center Client.

l

Double-click or desktop shortcut icon.

l From the AvigilonControl Center Admin Tool, click Launch Control Center Client. For more information,

see the AvigilonControl Center Server User Guide.

When you are prompted, log in to your site. You can only access cameras and video after you log in.

Once the application has started, it will automatically display a list of all the sites that are connected to the same
network. You will be prompted to log in to all sites.

Shutting Down the Client Software

1.

In the top-right corner of the Client software, select > Exit.

2. When the confirmation dialog box appears, click Yes.

Logging Into and Out of a Site

After you start the ACC Client software, you are immediately asked to log in to a site. By default, the ACC ES
Analytics Appliance is automatically added to the system as a server within a site of the same name.

Configuring the Avigilon Control Center™ Software 5

Logging In

1. Open the Site Login tab. The Site Login tab is automatically displayed if you are launching the Client
software for the first time.

To manually access the Site Login tab, do one of the following:

l

From the top-right corner of the window, select > Log In….

l

From the top-left corner of the application window, click to open the New Task menu, then

click .

2. On the left side of the Site Login tab, select one or more sites.

If the site you want to log into is not shown, click Find Site… to discover the site.

3. Enter your username and password for the selected sites.

4. Click Log In.

You are logged into the selected sites.

If you want to be notified when new or disconnected sites come online, select the Notify me when additional
sites become available check box.

If you want to see the login page each time you launch the Client software, select the Show this tab on startup
check box. If you prefer not to login each time, you can disable this option and configure automatic login from
the Client Settings dialog box.

Logging Out

You can log out of one or all sites at any time.

To... Do this...

Log out of one or select sites l In the System Explorer, select one or more sites then right-click and

select Log Out.

Log out of all sites

1.

In the top-right corner of the Client, select > Log Out.

2. In the confirmation dialog box, click Yes.

Changing the Administrator Password

After you log in to the ACC software for the first time, it is recommended that you change the default
administrator password.

Logging In 6