Avigilon ACC Standard User Manual
Avigilon™ Control Center
Standard Client User
Guide
Version 5.2.2
©2006 - 2014 Avigilon Corporation. All rights reserved. Unless expressly granted in writing, no license is granted
with respect to any copyright, industrial design, trademark, patent or other intellectual property rights of Avigilon
Corporation or its licensors.
AVIGILON, CAPTURE IT WITH CLARITY, HDSM, HIGH DEFINITION STREAM MANAGEMENT (HDSM), THE BEST
EVIDENCE, LIGHTCATCHER and the ACC logo are registered and/or unregistered trademarks of Avigilon
Corporation in Canada and other jurisdictions worldwide. Other product names mentioned herein may be the
unregistered and/ or registered trademarks of their respective owners. ™ and ® are not used in association with
each trademark in this document.
This manual has been compiled and published covering the latest product descriptions and specifications. The
contents of this manual and the specifications of this product are subject to change without notice. Avigilon
reserves the right to make changes without notice in the specifications and materials contained herein and shall
not be responsible for any damages (including consequential) caused by reliance on the materials presented,
including but not limited to typographical and other errors relating to the publication.
Avigilon Corporation
http://www.avigilon.com
Revised: 2014-07-21
PDF-CLIENT5-S-C-Rev2
2
Table of Contents
What is the Avigilon™ Control Center Client? 9
System Requirements 9
For More Information 9
Avigilon Training Center 9
Support 10
Upgrades 10
Feedback 10
Getting Started 11
Starting Up and Shutting Down the Control Center Client 11
Starting Up the Client Software 11
Shutting Down the Client Software 11
Logging In to and Out of a Site 11
Logging In 11
Logging Out 12
Navigating the Client 12
Application Window Features 13
System Explorer Icons 14
Adding and Removing Cameras in a View 14
Adding a Camera to a View 14
Removing a Camera from a View 15
Viewing Live and Recorded Video 15
Managing a Site 16
Sites and Servers 16
Discovering Sites 16
Managing Site Logs 18
Managing User Connections 19
Monitoring Server Status 19
Site Settings 21
Accessing the Setup Tab 21
Site Name 22
Exporting Site Settings 22
Importing Site Settings 23
Connecting/Disconnecting Cameras 24
Discovering a Camera 24
Connecting a Camera to a Server 25
3
Editing the Camera Connection to a Server 27
Disconnecting a Camera from a Server 28
Upgrading Camera Firmware 28
Users and Groups 28
Adding a User 28
Editing and Deleting a User 31
Adding Groups 32
Copying Groups to Other Sites 35
Editing and Deleting a Group 36
Email Notifications 36
Setting Up the Email Server 37
Configuring Email Notifications 38
Editing and Deleting an Email Notification 39
Rules 39
Adding a Rule 40
Editing and Deleting a Rule 43
Scheduling Site Events 44
Server Settings 46
Server Name 46
Recording Schedule 46
Setting Up a Weekly Recording Schedule 46
Using Templates to Modify the Recording Schedule 47
Adding a Template 47
Editing and Deleting a Template 48
Recording and Bandwidth 48
POS Transactions 50
Adding a POS Transaction Source 50
Editing and Deleting a POS Transaction Source 56
Adding a Transaction Source Data Format 56
Adding a Transaction Exception 59
Camera Settings 60
General 60
Setting the Camera's Identity 60
Configuring PTZ 60
Rebooting the Camera 61
4
Network 62
Image and Display 63
Changing Image and Display Settings 63
Zooming and Focusing the Camera Lens 65
Focus Buttons 65
Dewarping an Immervision Panomorph Lens 66
Compression and Image Rate 67
Image Dimensions 68
Motion Detection 69
Selecting a Motion Detection Area 69
Controlling Motion Sensitivity and Threshold 70
Privacy Zones 71
Adding a Privacy Zone 72
Editing and Deleting a Privacy Zone 72
Manual Recording 73
Digital Inputs and Outputs 73
Setting Up Digital Inputs 74
Setting Up Digital Outputs 75
Microphone 76
Speaker 77
Client Settings 80
General Settings 80
Joystick Settings 82
Configuring an Avigilon™ USB Professional Joystick Keyboard For Left-Hand Use 82
Configuring a Standard USB Joystick 83
Video Display Settings 84
Displaying Analog Video in Deinterlaced Mode 85
Displaying Image Overlays 85
Changing Display Quality 86
What are Views? 87
Adding and Removing a View 87
View Layouts 87
Selecting a Layout for a View 87
Editing a View Layout 88
Making a View Full Screen 90
Ending Full Screen Mode 91
5
Cycling Through Views 91
Saved Views 91
Saving a View 91
Opening a Saved View 92
Editing a Saved View 92
Renaming a Saved View 92
Deleting a Saved View 92
Monitoring Video 93
Zooming and Panning in a Video 93
Using the Zoom Tools 93
Using the Pan Tools 93
Maximizing and Restoring an Image Panel 93
Maximizing an Image Panel 93
Restoring an Image Panel 93
Making Image Panel Display Adjustments 94
Listening to Audio in a View 94
Triggering Custom Keyboard Commands 95
Controlling Live Video 95
Broadcasting Audio in a View 95
Using Instant Replay 95
Triggering Manual Recording 96
Camera Recording States 96
Starting and Stopping Manual Recording 96
PTZ Cameras 96
Controlling PTZ Cameras 96
Programming PTZ Tours 99
Triggering Digital Outputs 101
Monitoring Live POS Transactions 101
Controlling Recorded Video 101
Playing Back Recorded Video 102
Synchronizing Recorded Video Playback 103
Enabling Synchronized Recorded Video Playback 103
Disabling Synchronized Recorded Video Playback 103
Bookmarking Recorded Video 104
Adding a Bookmark 104
Exporting, Editing, or Deleting a Bookmark 105
Reviewing Recorded POS Transactions 105
6
Working with Maps 107
Adding a Map 107
Using a Map 109
Editing and Deleting a Map 110
Working with Web Pages 111
Adding a Web Page 111
Using a Web Page 111
Editing and Deleting a Web Page 112
Search 113
Performing a Bookmark Search 113
Viewing Bookmark Search Results 114
Performing an Event Search 114
Viewing Event Search Results 115
Performing a Pixel Search 116
Viewing Pixel Search Results 117
Performing a POS Transaction Search 117
Viewing POS Transaction Search Results 118
Performing a Thumbnail Search 119
Viewing Thumbnail Search Results 120
Export 121
Exporting Native Video 121
Exporting AVI Video 124
Exporting a Print Image 127
Exporting a Snapshot of an Image 128
Exporting Still Images 131
Exporting WAV Audio 132
Backup 134
Backing Up Recorded Video On Demand 134
Appendix 136
Event and Trigger Descriptions 136
Email Notification Trigger Descriptions 136
Group Permission Descriptions 137
Rule Event and Action Descriptions 139
7
Rule Events 139
Rule Actions 142
Updating the Client Software 143
Accessing the Control Center Web Client 144
Reporting Bugs 145
Keyboard Commands 145
Image Panel & Camera Commands 146
View Tab Commands 147
View Layout Commands 147
Playback Commands 148
PTZ Commands (Digital and Mechanical) 149
8
What is the Avigilon™ Control Center Client?
The Avigilon™ Control Center Client software works with the Avigilon™ Control Center Server software to give
you access and control of your Avigilon High Definition Stream Management (HDSM)™ surveillance system.
The Client software allows you to view live and recorded video, monitor events, and control user access to the
Control Center. The Client software also gives you the ability to configure your surveillance system.
The Client software can run on the same computer as the Server software, or run on a remote computer that
connects to the Site through a local area network (LAN) or a wireless area network (WAN).
What you can do in the Client software depends on the Server software edition. There are three editions of the
Server software available: Core, Standard and Enterprise. Visit the Avigilon website for an overview of the
features available in each edition: http://avigilon.com/products/video-surveillance/avigilon-control-
center/editions/
A copy of the Client software can be downloaded from the Avigilon website or installed with the Server
software.
System Requirements
Minimum requirements Recommended requirements
Monitor resolution 1280 x 1024 1280 x 1024
Windows XP with Service Pack (SP) 2 or
OS
CPU Intel Dual Core 2.0 GHz processor Quad Core 2.0 GHz
System RAM 2 GB 2 GB
Video card
Network card 1 Gbps 1 Gbps
Hard disk space 500 MB 500 MB
later, Windows Vista, Windows 7 or
Windows 8 (32-bit or 64-bit)
PCI Express, DirectX 10.0 compliant with
256 MB RAM
Windows 7 (64-bit)
PCI Express, DirectX 10.0 compliant with
256 MB RAM
For More Information
Visit Avigilonat http://www.avigilon.com/ for additional product documentation.
Avigilon Training Center
The Avigilon Training Center provides free online training videos that demonstrate how to set up and use the
Avigilon Surveillance System. Register online at the Avigilon Partner Portal site to begin:
http://avigilon.force.com/login
What is the Avigilon™ Control Center Client? 9
Support
For additional support information, visit http://avigilon.com/support-and-downloads/. The Avigilon Partner Portal
also provides self-directed support resources - register and login at http://avigilon.force.com/login.
Regular AvigilonTechnical Support is available Monday to Friday from 12:00a.m. to 6:00p.m. Pacific Standard
Time (PST):
l North America: +1.888.281.5182 option 1
l International: +800.4567.8988 or +1.604.629.5182 option 1
Emergency Technical Support is available 24/7:
l North America: +1.888.281.5182 option 1 then dial 9
l International: +800.4567.8988 or +1.604.629.5182 option 1then dial 9
E-mails can be sent to: support@avigilon.com.
Upgrades
Software and firmware upgrades will be made available for download as they become available. Check
http://avigilon.com/support-and-downloads/ for available upgrades.
Feedback
We value your feedback. Please send any comments on our products and services to feedback@avigilon.com
10 Support
Getting Started
Once the Avigilon™ Control Center Client software has been installed, you can start using the Avigilon High
Definition Stream Management (HDSM)™ surveillance system immediately. Refer to any of the procedures in this
section to help you get started.
Starting Up and Shutting Down the Control Center Client
The Control Center Client software can be started or shut down at anytime - video recording is not affected
because it is controlled separately by the Server software.
Starting Up the Client Software
Perform one of the following:
l In the Start menu, select All Programs or All Apps > Avigilon > Control Center Client.
l
Double-click the shortcut icon on the desktop.
l From the Avigilon Control Center Admin Tool, click Launch Control Center Client. See the Avigilon
Control Center Server User Guide for more information.
Log in to your Site when the Log In dialog box appears. See Logging In to and Out of a Site for more information.
Shutting Down the Client Software
1.
In the top-right corner of the Client, select > Exit.
2. In the confirmation dialog box that appears, click Yes.
Logging In to and Out of a Site
To access any of the features in your Avigilon High Definition Stream Management (HDSM)™ surveillance system,
you must log in to a Site.
The default administrator access uses administrator as the username and no password. To maintain the security
of the administrator account, it is recommended that your system administrator immediately create a password
for this account after the first login. Your system administrator can then create user accounts for other users.
Logging In
1. Open the Log In dialog box. The Log In dialog box automatically appears when the Client software is
launched.
To manually access the Log In dialog box, do one of the following:
Getting Started 11
l
In the top-right corner of the Client, select > Log In... to log in to all available Sites.
l In the System Explorer, right-click a Site and select Log In... to log in to the selected Site.
2. In the Log In dialog box, select a specific Site or select All Sites from the Log in to: drop-down list.
Figure 1: Log In dialog box
Tip: If you accessed the Log In dialog box from a specific Site, you will not have the option of logging in to
All Sites.
If the Site you want to log into is not shown, click to discover the Site. See Discovering Sites for more
information.
3. Enter your User Name: and Password:. Or, select the Use current Windows cre dentials check box to
automatically use the same username and password as your computer.
4. Click Log In.
After logging in the first time, you can set up automatic login from the Client Settings... dialog box. See General
Settings for more information.
Logging Out
You can log out of one or all Sites at any time.
To... Do this...
Log out of one Site 1. In the System Explorer, right-click the Site and select Log Out.
1.
Log out of all Sites
In the top-right corner of the Client, select > Log Out.
2. In the confirmation dialog box, click Yes.
Navigating the Client
Once you log in, the Avigilon™ Control Center Client application window is populated with all the features that are
available to you.
NOTE: Some features are not displayedif the server does not have the required license, or if you do not have
the required user permissions.
12 Logging Out
Figure 2: Avigilon Control Center Client application window.
Application Window Features
Area Description
Displays all the elements in your surveillance system.
Use the Search... bar to quickly locate anything that is available in the
System Explorer. You can search for items by name, and devices can
1 System Explorer
also be searched for by location, logical ID, serial number and IP
address.
Tip: The content of the System Explorer changes depending on the tab
you have open. For example, servers are not listed in the View tab.
2 View tab
Allows you to monitor video and organize image panels. You can have
multiple Views open at once.
Displays live or recorded video from a camera. The video control
3 Image panel
buttons are displayed when you move your mouse into the image
panel.
4 Toolbar Provides quick access to commonly used tools.
5 Task tabs Displays all the tabs that are currently open.
Application Window Features 13
Area Description
Opens the New Task menu so you can select and open new task tabs.
New Task button
You can access advanced tools like Search and Export, or system
administrative features like Site Setup.
Application Menu menu
System message list
This menu gives you access to local application settings like Client
Settings.... You can also open a new window from this menu.
The highlighted number shows the number of system messages that
need your attention. Click the number to display the list of messages.
The highlight color indicates the severity of the most recent message.
l Red = Error
l Yellow = Warning
l Green = Information
System Explorer Icons
Icon Description
A Site. Listed under a Site are all the connected devices and linked features in the system.
A server.
A camera.
A PTZ camera.
An encoder.
A saved View.
A map.
A web page.
Adding and Removing Cameras in a View
To monitor video, add a camera to a View. Camera video can be removed from a View at any time.
Adding a Camera to a View
Do one of the following:
l Drag the camera from the System Explorer to an empty image panel in the View tab.
l Double-click a camera in the System Explorer.
l In the System Explorer, right-click the camera and select Add To View.
The camera is added to the next empty image panel in the View layout.
Tip: You can drag the same camera to multiple image panels to watch the video at different zoom levels.
14 System Explorer Icons
Removing a Camera from a View
Do one of the following:
l Right-click the image panel and select Close.
l
Inside the image panel, click .
Viewing Live and Recorded Video
NOTE: Some features are not displayedif the server does not have the required license, or if you do not have
the required user permissions.
When you monitor video, you can choose to watch live and recorded video in the same View, or only one type
of video per View.
Once you've added cameras to the View, perform the following:
l
To switch all of the image panels in the View between live and recorded video, click either Live or
Recorded on the toolbar.
l To switch individual image panels between live and recorded video, right-click the image panel and
select either Live or Recorded.
Image panels displaying recorded video have a green border.
Removinga Camera from a View 15
Managing a Site
NOTE: Some features are not displayedif the server does not have the required license, or if you do not have
the required user permissions.
The default settings in the Avigilon™ Control Center Client software allow you to start using the application
immediately after installation. However, you may want to customize and set up your Site to reflect how the
system will be used in daily operations.
In Avigilon Control Center 5, servers are maintained in clusters called Sites.
At the Site level, you can manage your server and camera connections, as well as set up Site-wide system
events.
At the server level, you can manage the recording and bandwidth for each of the server's connected cameras.
At the camera level, you can edit the camera image quality and other camera-specific features.
All the Site, server and camera settings can be configured from the Setup tab.
Sites and Servers
In the Avigilon Control Center software, servers are organized in clusters called Sites. By organizing the system
into clusters, you are able to control user access and system wide events through the Site settings. Site settings
are stored on the server, or across all servers in a multi-server system.
Depending on your system and license edition, you may have multiple servers in a Site. When there are multiple
servers in a Site, the Site is able to distribute tasks and system data between the servers so that the system can
continue running even if a server fails.
Within a Site, each individual server is responsible for managing the devices that are connected to it.
Specifically, the server controls video recording. Through the server settings, you control when video is
recorded, how long it is stored, and how much bandwidth is used to stream video.
Discovering Sites
If your computer is on the same network segment (subnet) as a Site, that Site is automatically discovered and
displayed in the System Explorer.
If the Site you want to access is not listed, it is because the Site is on a different subnet and must be manually
discovered. There is no limit to the number of Sites that can be discovered by the Client software.
By default, when a server is first connected to the system, it is added to a Site with the same name. To locate a
new server, you need to search for its Site.
16 Managing a Site
1. Open the Find Site dialog box.
l
In the top-right corner of the Client, select > Log In... . In the Log In dialog box, click .
l
Or, select > Client Settings... > Site Networking. In the Site Networking tab, click .
Figure 3: Site Networking tab
2. In the dialog box, enter the IP Address/Hostname: and the Base Port: of the server in the Site you want to
discover.
Discovering Sites 17
Figure 4: Find Site dialog box
The base port is 38880 by default. You can change the base port number in the Avigilon Control Center
Admin Tool. See the Avigilon Control Center Server User Guide for more information.
3. Click OK.
If the Site is found, it is automatically added to the Site list in the Site Networking tab.
If the Site is not found, check the following then try again:
l The network settings are configured correctly.
l The firewall is not blocking the application.
l The Avigilon Control Center Server software is running on the server you searched for in step 2.
Managing Site Logs
Site Logs record events that occur in the Avigilon Control Center. This can be useful for tracking system usage
and diagnosing issues.
You can filter the items displayed in the log and save the log to a separate file for sending to Avigilon support.
NOTE: Site Logs maintain a record of system events for as long as video data is available or 90 days, whichever
is longer.
1.
In the New Task menu, click .
Figure 5: Site Logs tab
2. In the Site Logs tab, select the Events Types to Show:.
18 Managing Site Logs
3. Next, select the specific Sites, servers and cameras whose logs you want to see.
4. In the Time Range to Search: area, set the date and time range of your search.
5. Click Search.
6. Select a result to display its event details.
7. To save the log search results, click Save events to file... and save the file. You can choose to save the
search results as a text file or a CSV file.
Managing User Connections
If you find that too many users are logged in through the same username or inactive users are preventing active
users from accessing a Site, you can force specific users to log out.
1.
In the New Task menu, click .
2. In the User Connections tab, select a Site from the System Explorer to display a list of all the current users
on the right.
Figure 6: User Conn ection s tab
l The users are listed by username and computer name so that users that share a login are
displayed separately.
l The Login Duration column lets you know exactly how long that user has been logged in to the
Site.
3. To force a user to log out of a Site, select a user then click Log Users Out.
Monitoring Server Status
To help you monitor the health of your Site, you can access a quick overview in the Server Status tab.
l
In the New Task menu, click .
Managing User Connections 19
Figure 7: Server Status tab
In the System Explorer, select a Site to display the statuses of connected servers. Listed information includes:
l Server IP: the server's IP address.
l Total Camera Licenses: the total number of camera channel licenses that have been activated on the
server.
l Camera Licenses in Use: the number of cameras that are currently connected to the server.
l CPU Load of ACC Server: the percentage of server processing power used by the Avigilon Control
Center server software.
l Memory usage of ACC Server: the amount of memory used by the Avigilon Control Center Server
software.
l System Available Memory: the amount of storage available for video recording.
l Up Time: the amount of time the server has been running since it was last rebooted.
l Network Adapters: the networks that the server is connected to, including the IP address of the network
connection, the network speed, and the amount of data passing through the connection.
Click Export Site Report to PDF to export the listed server information.
20 MonitoringServer Status
Site Settings
The settings stored at the Site level impact all users and devices within the Site.
These settings include user account information, email notifications, and rules. This is also where you would add
or remove cameras in a Site.
NOTE: Some features are not displayedif the server does not have the required license, or if you do not have
the required user permissions.
Accessing the Setup Tab
Follow one of the following steps to open the Setup tab:
l
At the top of the application window, click to open the New Task menu. When the menu appears,
click .
l In the System Explorer, right-click the device you want to configure, then select Setup.
Figure 8: Setup tab
SiteSettings 21
In the Setup tab, the System Explorer is displayed on the left and the Setup options are displayed on the right.
The Setup options change depending on the device that is selected in the System Explorer.
Site Name
Give the Site a meaningful name so that it can be easily identified in the System Explorer. Otherwise, the Site
uses the name assigned to the server it was originally discovered with.
1.
In the Setup tab, select the Site you want to edit, then click .
2. In the dialog box that appears, give the Site a name.
Figure 9: Site Name: dialog box
Exporting Site Settings
You can export Site settings so that they can be backed up or used on a different Site.
NOTE: Some features are not displayedif the server does not have the required license, or if you do not have
the required user permissions.
1.
In the Setup tab, select the Site whose settings you want to export, then click
2. Select the settings you want to export.
22 SiteName
Figure 10: Export Settings dialog box
3. Click OK.
4. In the Save As dialog box, name and save the file.
Exported client settings can only be saved in Avigilon Settings File (.avs) format.
Importing Site Settings
You can import and use settings that were previously exported from a Site.
1.
In the Setup tab, select the Site to you want to import settings to, then click
2. In the Select File to Import dialog box, find the Avigilon Settings File (.avs) you want to import then click
Open.
NOTE: .avc files are not compatible with this version of the Avigilon Control Center Client software.
3. Select the settings you want to import. Only the settings included in the .avs file are displayed.
Figure 11: Import Settings dialog box
4. Click OK.
The settings are merged.
l Unique settings are added to the Site.
l If the settings are identical, only the current Site version is kept.
l If an import setting and a Site setting have the same name but are configured differently, the
import setting is added to the Site and renamed in this format: <setting name> (Import), like Email1
(Import).
l In the rules engine, the Notify users (default) rule is always added and renamed, even if the
settings are the same. The import version is enabled and the Site version is disabled by
default.
l User permission groups are merged.
Importing Site Settings 23
l If groups have the same name, the import settings are used and the users from both the
import file and the current Site are added to the group.
l Groups added from the import file automatically gain access to all the new devices that
were added since the settings were exported.
l Users with the same name will use the import settings, including passwords.
Connecting/Disconnecting Cameras
Cameras are connected to a Site through the linked servers. The server manages and stores the camera's
recorded video, while the Site manages the events that can be linked to the camera's video.
You can connect and disconnect cameras through the Connect/Disconnect Cameras... tab.
A camera's connection status is indicated by the icon beside the camera name in the System Explorer. The
status icons may appear over any device icon in the System Explorer.
Icon Definition
The camera is connected to the server.
Camera Connected
The camera is connected to the server and is currently upgrading its
Camera Upgrading
Camera Connection Error
Camera Disconnected
No Icon
firmware.
The camera cannot connect to a server.
This may be because the camera is no longer on the network or there is a
network conflict
The camera is disconnected but recorded video from the camera remains
on the server.
The camera is disconnected and no recorded video from the camera
remains on the server.
Discovering a Camera
When cameras are connected to the network, they should be automatically discovered by the Client.
If a camera is not automatically discovered, you can try to manually discover the camera.
l
In the Setup tab, select a Site then click .
In the Connect/Disconnect Cameras... tab, all Avigilon and ONVIF cameras that are connected to the same
network segment (subnet) are automatically detected and appear in the Discovered Cameras list.
If the camera you want to connect to is on a different subnet, or is manufactured by a third-party, do the
following:
24 Connecting/Disconnecting Cameras
1. At the top of the Connect/Disconnect Cameras... tab, click Find Camera....
2. In the Find Camera dialog box, complete the following fields:
Figure 12: Find Camera dialog box: Search Type - IP Address Figure 13: Find Camera dialog box: Search Type - IP Address
Range
l Search From Server: select the server that you want the camera to connect to.
l Search Type: select a search type.
l Camera Type: select the camera's brand name.
Tip: Select ONVIF to discover cameras that are ONVIF complaint.
l IP Address/Hostname: (For IP Address search only) enter the camera's IP address or hostname.
The camera and server’s gateway IP address must be set correctly for the camera to be found.
l Start IP Address: and End IP Address: (For IP Address Range search only) enter the start and end IP
addresses. Only addresses in that range will be searched for the selected camera type.
l Control Port: enter the camera control port.
l Provide the User Name: and Password: for the camera if required.
3. Click OK.
If the camera is discovered, it will appear in the Discovered Cameras list. You can now connect the camera to a
server.
Connecting a Camera to a Server
NOTE: Some features are not displayedif the server does not have the required license, or if you do not have
the required user permissions.
To access a camera from a Site, it must be connected to server within the Site. The server manages and stores
the camera's recorded video, while the Site manages the events that can be linked to the camera's video.
Once the camera has been discovered on the network, it can be connected to the server. If you do not see the
camera you want to connect to, see Discovering a Camera.
Connectinga Camera to a Server 25
1.
In the Setup tab, select a Site then click .
Figure 14: Connect/Disconn ect Cameras... tab
2. In the Discovered Cameras area, select a camera then click Connect....
Tip: You can also drag the camera to a server on the Connected Cameras list.
26 Connecting a Camera to a Server
3. In the Connect Camera dialog box, select the server you want the camera to connect to.
Figure 15: Connect Camera dialog box
4. If you are connecting a third-party camera, you may choose to connect the camera by its native driver. In
the Camera Type: drop-down list, select the camera's brand name. If there is only one option in the drop-
down list, the system only supports one type of driver from the camera.
5.
Click to choose where the camera appears in the System Explorer.
l If your Site includes virtual sub-sites, select a location for the camera. The list on the right updates
to show what is stored in that directory.
l In the Site directory, drag the camera up and down to set where it is displayed.
Tip: If the Site you want is not listed, you may need to connect the camera to a different server. Make
sure the selected server is connected to the Site you want.
6. Click OK.
7. If the camera is password protected, the Camera Authentication dialog box appears. Enter the camera's
username and password, then click OK.
Editing the Camera Connection to a Server
NOTE: You can only edit manually discovered camera connections.
1.
In the Setup tab, select a Site then click .
2. In the Connect/Disconnect Cameras... tab, select the camera connection you want to edit from the
Connected Cameras list.
3. Click Edit.... Refer to Connecting a Camera to a Server for details about the editable options.
4. Click OK.
Editing the Camera Connection to a Server 27
Disconnecting a Camera from a Server
1.
In the Setup tab, select a Site then click .
2. In the Connect/Disconnect Cameras... tab, select the camera you want to disconnect from the Connected
Cameras list, then do one of the following:
l Click Disconnect. The camera will be disconnected from the server and moved to the Discovered
Cameras list.
l Drag the camera into the Discovered Cameras list.
Upgrading Camera Firmware
Camera firmware updates are typically included with the Avigilon™ Control Center Server update packages.
Camera firmware updates are automatically downloaded and installed to the camera.
When the camera firmware is being upgraded, video from that camera cannot be displayed and the System
Explorer will display beside the camera name.
When the firmware upgrade is complete, the System Explorer will display again and video from the camera
will display.
Users and Groups
When users are added to the AvigilonControl Center, they are assigned to a group that defines their access
permissions in a Site. Use the Users and Groups dialog box to create and manage users and groups.
Adding a User
1.
In the Setup tab, select the Site you want to add users to, then click .
2.
In the Users tab, click .
28 Disconnecting a Camera from a Server
Figure 16: Users and Groups dialog box
3. When the Add User dialog box appears, complete the User Information area.
Adding a User 29
Figure 17: Add User dialog box, General tab
4. If you don’t want this user to be active yet, select the Disable user check box. Disabled users are in the
system but cannot access the Site.
5. In the Login Timeout area, select the Enable login timeout check box to limit the amount of time the user
can be logged in while the Client is idle.
6. In the Password area, complete the following fields:
l Password: enter a password for the user.
l Confirm Password: re-enter the password.
l Require password change on next login: select this check box if the user must replace the
password after the first login.
30 Adding a User
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