Avigilon ACC Server User Manual
Avigilon™ Control Center Server
User Guide
Version 5.2
PDF-SERVER5-B-Rev1
© 2006 - 2014 Avigilon Corporation. All rights reserved. Unless expressly granted in writing, no license is granted with respect to
any copyright, industrial design, trademark, patent or other intellectual property rights of Avigilon Corporation or its licensors.
AVIGILON, CAPTURE IT WITH CLARITY, HDSM, HIGH DEF INITION STREAM MANAGEMENT (HDSM), THE BEST EVIDENCE,
LIGHTCATCHER and the ACC logo are registered and/or unregistered trademarks of Avigilon Corporation in Canada and other
jurisdictions worldwide. Other product names mentioned herein may be the unregistered and/or registered trademarks of their
respective owners. ™ and ® are not used in association with each trademark in this document.
This manual has been compiled and published covering the latest product descriptions and specifications. The contents of this
manual and the specifications of this product are subject to change without notice. Avigilon reserves the right to make changes
without notice in the specifications and materials contained herein and shall not be responsible for any damages (including
consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relati ng to
the publication.
Avigilon
http://www.avigilon.com
Revised 2014-04-15
Table of Contents
Introduction .............................................................................................................................. 1
What is the Avigilon™ Control Center Server? ........................................................................................ 1
System Requirements .............................................................................................................................. 1
For More Information ................................................................................................................................ 2
Avigilon Training Center ....................................................................................................................... 2
Support ................................................................................................................................................. 2
Upgrades .............................................................................................................................................. 3
Feedback .............................................................................................................................................. 3
Navigating the Application ...................................................................................................... 4
Control Center Server ............................................................................................................................... 4
Admin Tool ................................................................................................................................................ 5
Accessing the Admin Tool .................................................................................................................... 5
Admin Tool Window.............................................................................................................................. 6
Setup ......................................................................................................................................... 8
Licensing the Server ................................................................................................................................. 8
Accessing the Server Licensing Settings ............................................................................................. 8
Activating a License Over the Internet ............................................................................................... 10
Activating a License Manually ............................................................................................................ 13
Configuring the Server Storage Sett in gs ................................................................................................ 23
Accessing the Server Storage Configuration ..................................................................................... 23
Setting Up the Initial Server Storage Configuration ........................................................................... 25
Changing the Storage Configuration .................................................................................................. 25
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Avigilon Control Center Server User Guide
Erasing the Storage Configuration ..................................................................................................... 27
Configuring the Server Back up Setti ngs ................................................................................................. 27
Configuring the Server Network Settings ............................................................................................... 29
Using the Admin Tool .............................................................................................................31
Starting Up and Shutting Down the Avigilon Control Center Server ...................................................... 31
Shutting Down the Control Center Server .......................................................................................... 31
Starting up the Control Center Server ................................................................................................ 32
Starting the Avigilon Contro l Center Client ............................................................................................. 33
Viewing Application Logs ........................................................................................................................ 33
Appendix .................................................................................................................................35
Resetting the Administrator Password ................................................................................................... 35
Resetting the Administrator Password ................................................................................................... 36
Deactivating Licenses ............................................................................................................................. 36
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32MB/s
10MB/s
Up to 64 cameras
*Can view live and recorded images locally
Introduction
What is the Avigilon™ Control Center Server?
The Avigilon Control Center Server software is the application that captures and records surveillance data
from network cameras and encoders. The captured data is then sent to the Avigilon™ Control Center
Client software for you to review.
The Avigilon Control Center Server software contains two key parts — the Control Center Server
Windows service and the Admin Tool. The Control Center Server Windows service directs video to where
it needs to be stored or streamed in the network. While the Admin Tool is the interface that allows you to
configure the Control Center Server's administrative settings.
There are three editions of the Server software available: Core, Standard and Enterprise. The edition of
the Server software determines how many cameras can be connected to the system and the number of
simultaneous client connections. The edition of the Server software also determines what features are
available in the Avigilon Control Center Client software. Visit the Avigilon website for an overview of the
features available with each editi on lice ns e: http://avigilon.com/products/avigilon-control-center/editions/
System Requirements
Recording
capacity:
OS
Up to 128 cameras
*Remote viewing only.
Windows Server 2003 SP2,
Windows Server 2008 or Windows
7
A 64-bit operating system i s
recommended
Windows Server 2003 SP2,
Windows Server 2008, or Windows
7
A 64-bit operating system i s
recommended
CPU
Intel Quad Core Xeon 2.0 GHz
processor
Intel Quad Core Xeon 2.0 GHz
processor
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Avigilon Control Center Server User Guide
System RAM 4 GB DDR2 4 GB DDR2
Video card n/a nVidia Quadro FX 570 dual DVI
1 Gbps Intel Pro/1000 or
Network card
Broadcom NetXtreme II Server
Adapters
1 Gbps
Hard drives
SATA-II 7200 RPM Enterprise
Class Hard Drives
SATA-II 7200 RPM Hard Drives
For More Information
Visit Avigilon at http://www.avigilon.com/ for additional product documentation.
Avigilon Training Center
The Avigilon Training Center provides free online training videos that demonstrate how to set up and use
the Avigilon Surveillance Sy s tem. Regis ter online at the Avigilon Partner Portal site to begin:
http://avigilon.force.com/login
Support
For additional support information, visit http://avigilon.com/support-and-downloads/.
The Avigilon Partner Portal also provides self-directed support resources - register and login at
http://avigilon.force.com/login.
Regular Avig il on Technical Support is available Monday to Friday from 12:00 a.m. to 6:00 p.m. Pacific
Standard Time (PST):
North America: +1.888.281.5182 option 1
International: +800.4567. 89 88 or +1. 604. 62 9.51 82 option 1
Emergency Technical Support is available 24/7:
North America: +1.888.281.5182 option 1 then dial 9
International: +800.4567. 89 88 or +1. 604. 62 9.51 82 option 1 then dial 9
2
Introduction
E-mails can be sent to: support@avigilon.com
.
Upgrades
Software and firmware upgrades will be made available for download as they become available. Check
http://avigilon.com/support-and-downloads/
for available upgrades.
Feedback
We value your feedback. Please send any comments on our products and services to
feedback@avigilon.com
3
Navigating the Application
The Avigilon Control Center Server software contains two parts: the Control Center Server Windows
service and the Admin Tool.
The Control Center Server Windows service runs automatically when your computer starts.
The Admin Tool is used to configure the Control Center Server Windows service. For example, from the
Admin Tool you can add licenses, define the network, and configure the backup and storage settings for
the Avigilon Control Center.
Control Center Server
The Control Center Server is a Windows service, so it runs automatically in the background.
If required, you can configure the Control Center Server properties in the Services window.
4
Navigating the Application
Figure A. Services window
Admin Tool
The Admin Tool is used to configure your Control Center Server settings. From the Admin Tool, you can
configure the size of the surveillance data storage space, where files are backed up, the licenses for the
Avigilon Control Center, and network ports.
Accessing the Admin Tool
The Admin Tool can be accessed in the following ways:
In Windows, select All Programs or All Apps > Avigilon > Avigilon Control Center Server >
Avigilon Control Center Server Admi n T oo l
Double-click the
shortcut icon on the desktop.
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Avigilon Control Center Server User Guide
Figure A. Avigilon Control Center icon:
Figure B. Avigilon Control Center icon:
Feature
Description
Double-click the Avigilon Control Center icon in the system tray.
The Avigilon Control Center icon in the system tray changes color depending on the Server
software status.
Control Center Server is Running
Control Center Server is Not Running
Admin Tool Window
From the Admin Tool, you can start up or shut down the Control Center Server at any time. See Starting
Up and Shutting Down the Avigilon Control Center Server.
The Admin Tool window contains two tabs: the General tab and the Settings tab.
Figure C. Admin Tool, General tab
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Click this button to start the Avigilon Control Center Client
software.
Click this button to view the Control Center Server error logs.
Navigating the Application
Feature
Description
Figure D. Admin Tool, Settings tab
Click this button to view and add licenses to your Avigilon
Control Center system. See Licensing the Server for more
information.
Click this button to define the amount of server space for
surveillance data storage. See Configuring the Server
Storage Settings for more information.
Click this button to define the network ports. See Configuring
the Server Network Settings for more information.
Click this button to define where backup files are stored. See
Configuring the Server Back up Setti ngs for more
information.
7
Setup
Complete the following procedures to configure the Avigilon Control Center Server to fit your
requirements.
Licensing the Server
After the Avigilon Control Center Server software has been installed, you must apply your software
license to the application or the Control Center Server will not run.
Your server can be licensed for the Core, Standard or Enterprise edition. If you are running the Enterprise
edition, this procedure is also used to add integration licenses.
Accessing the Server Licensing Settings
1. In the Admin Tool, select Settings > .
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Setup
Figure A. Control Center Admin Tool
2. In the License Activation dialog box, you can see the server's license edition and optional license
features.
Figure B. License Activation dialog box
The Server ID is unique to each server running the Avigilon Control Center software. If you need help
licensing the software, call Avigilon Technical Support and give them the server ID.
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