Avigilon Access Control Manager Integration User Manual

Avigilon™ System
Integration Guide

for the Avigilon Control Center and Access Control
Manager

© 2014 Avigilon Corporation. All rights reserved. Unless expressly granted in writing, no license is granted with
respect to any copyright, industrial design, trademark, patent or other intellectual property rights of Avigilon
Corporation or its licensors.

AVIGILON is a registered and/or unregistered trademark of Avigilon Corporation in Canada and other
jurisdictions worldwide. Other product names mentioned herein may be the unregistered and/ or registered
trademarks of their respective owners. ™ and ® are not used in association with each trademark in this document.

This manual has been compiled and published covering the latest product descriptions and specifications. The
contents of this manual and the specifications of this product are subject to change without notice. Avigilon
reserves the right to make changes without notice in the specifications and materials contained herein and shall
not be responsible for any damages (including consequential) caused by reliance on the materials presented,
including but not limited to typographical and other errors relating to the publication.

Avigilon Corporation
http://www.avigilon.com

Revised: 2014-07-28

INT-ACM-B

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Table of Contents

Introduction 1

Requirements 1

For More Information 1

Installation 2

Alarm Gateway Component Requirements 2

VidProxy Component Requirements 2

Installing the Integration 2

The Alarm Gateway Component 4

Configuration 4

Adding an Integration User in Avigilon™ Control Center 4

Adding an Integration User in Access Control Manager 4

Adding Avigilon Control Center Alarms 4

Alarm Gateway 5

Configuring Server Settings 5

Mapping Alarms 7

Backing Up Mapped Alarms 8

Restoring Mapped Alarms 8

Monitoring Alarms 8

Troubleshooting 8

Unable to Select an Access Control Manager Alarm 9

Configuration Tool Not Displaying Control Center Alarms 9

Mapped Avigilon™ Control Center Alarms Displayed as Unknown 9

Mapped Control Center Alarms Not Synchronized 9

The VidProxy Component 11

Configuration 11

Adding an Integration User in Avigilon™ Control Center 11

Adding the Control Center Server to the Access Control Manager 11

Adding Cameras to Doors and Inputs 13

Monitoring Video 13

Troubleshooting 14

Integration Does Not Connect 14

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Introduction

The Avigilon™ system integration allows you to achieve a unified security through the use of the Alarm Gateway
component and the VidProxy component.

The Alarm Gateway component allows alarms triggered in the Avigilon™ Access Control Manager to be
monitored and recorded through the Avigilon™ Control Center software.

The VidProxy component allows you to see video and receive events from the Control Center system in the
Access Control Manager application.

Requirements

Vendor Requirements

Avigilon Control Center Server software 5.0 or later

Avigilon Access Control Manager 5.0 or later

Avigilon integration executable file:

Avigilon

AvigilonAcmIntegration.exe

For More Information

For More Information about the procedures outlined in this guide, refer to the following specific software
documentation:

l Avigilon™ Control Center Client User Guide

l Avigilon™ Control Center Server User Guide

l Avigilon™ Access Control Manager User Guide

1 Introduction

Installation

Alarm Gateway Component Requirements

Before you install the Alarm Gateway component, make sure the Control Center Server and the Access Control
Manager software are installed on the same network. The Alarm Gateway component can be installed on any
workstation that is connected to the same network.

VidProxy Component Requirements

The VidProxy component must be installed on the same server as the Control Center Server software.

Installing the Integration

Both the Alarm Gateway component and the VidProxy component can be installed from the same installer.

By default, both components are automatically selected to install together. If the integration must be installed at
separate locations or if you only need one of the components, make sure you only install the component that is
required.

1. Run AvigilonAcmIntegration.exe.

2. Follow the prompts until you arrive at the following page:

Installation 2

l AviglonACMGateway is the Alarm Gateway component.

l AvigilonVidProxy is the VidProxy component.

3. Click the component that you do not want installed and select the Entire feature will be unavailable
option.

4. Complete the remaining prompts and finish the installation.

3 Installing the Integration