Avigilon ACC Enterprise Web User Manual
Avigilon™ Control Center Web
Client User Guide
Version: 5.2 Enterprise
PDF-WEBCLIENT5-E-B-Rev1
© 2006 - 2014 Avigilon Corporation. All rights reserved. Unless expressly granted in writing, no license is granted with respect to any
copyright, industrial design, trademark, patent or other intellectual property rights of Avigilon Corporation or its licensors.
AVIGILON, CAPTURE IT WITH CLARITY, HDSM, HIGH DEFINITION STREAM MANAGEMENT (HDSM), THE BEST EVIDENCE,
LIGHTCATCHER and the ACC logo are registered and/or unregistered trademarks of Avigilon Corporation in Canada and other
jurisdictions worldwide. Other product names mentioned herein may be the unregistered and/or registered trademarks of their
respective owners. ™ and ® are not used in association with each trademark in this document.
This manual has been compiled and published covering the latest product descriptions and specifications. The contents of this
manual and the specifications of this product are subject to change without notice. Avigilon reserves the right to make changes
without notice in the specifications and materials contained herein and shall not be responsible for any damages (including
consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to
the publication.
Avigilon Corporation
http://www.avigilon.com
Revised 2014-04-07
Table of Contents
Introduction ........................................................................................................................................................ 1
What is the Avigilon™ Control Center Web Client ....................................................................................... 1
For More Information .......................................................................................................................................... 1
Avigilon Training Center ............................................................................................................................... 1
Support .............................................................................................................................................................. 1
Upgrades .......................................................................................................................................................... 2
Feedback ......................................................................................................................................................... 2
Accessing the Web Client ............................................................................................................................... 3
Views .................................................................................................................................................................. 5
What are Views? ................................................................................................................................................. 5
Adding and Removing a View ......................................................................................................................... 5
View layouts ......................................................................................................................................................... 5
Selecting a Layout for a View ..................................................................................................................... 6
Editing a View Layout ................................................................................................................................... 6
Making a View Full Screen ............................................................................................................................... 9
Ending Full Screen ......................................................................................................................................... 9
Cycling Through Views ..................................................................................................................................... 9
Saving a View ...................................................................................................................................................... 9
Saving a View ................................................................................................................................................. 9
Opening a Saved View ............................................................................................................................... 10
v
Avigilon Control Center Enterprise Web Client
Editing a Saved View .................................................................................................................................... 11
Renaming a Saved View .............................................................................................................................. 11
Deleting a Saved View ................................................................................................................................. 11
Collaborating ........................................................................................................................................................ 11
Sharing a View ................................................................................................................................................ 11
Leaving a Shared View................................................................................................................................ 12
Virtual Matrix ....................................................................................................................................................... 12
Controlling Virtual Matrix Monitors........................................................................................................... 12
Adding and Removing Virtual Matrix Monitors ..................................................................................... 13
Maps .................................................................................................................................................................. 15
Working with Maps ............................................................................................................................................ 15
Using a Map ........................................................................................................................................................ 15
Adding a Map...................................................................................................................................................... 17
Editing and Deleting a Map............................................................................................................................. 19
Web Pages ....................................................................................................................................................... 21
Working with Web Pages ................................................................................................................................ 21
Using a Web Page ............................................................................................................................................. 21
Adding a Web Page .......................................................................................................................................... 21
Editing and Deleting a Web Page ............................................................................................................... 22
Video ................................................................................................................................................................ 23
Monitoring Video .............................................................................................................................................. 23
Adding and Removing Cameras in a View ................................................................................................ 23
Adding a Camera to a View ...................................................................................................................... 23
Removing a Camera From a View ........................................................................................................... 23
Viewing Live and Recorded Video .............................................................................................................. 24
Zooming and Panning in a Video ................................................................................................................. 24
vi
Table of Contents
Using the Zoom Tools ................................................................................................................................ 24
Using the Pan Tools .................................................................................................................................... 24
Maximizing an Image Panel .......................................................................................................................... 25
Maximizing an Image Panel ..................................................................................................................... 25
Restoring an Image Panel......................................................................................................................... 25
Listening to Audio in a View ......................................................................................................................... 25
Controlling Live Video .................................................................................................................................... 26
Broadcasting Audio in a View ................................................................................................................. 26
Using Instant Replay .................................................................................................................................. 26
Triggering Manual Recording .................................................................................................................. 26
PTZ Cameras ................................................................................................................................................. 27
Triggering Digital Output ........................................................................................................................... 32
Monitoring POS Transactions ................................................................................................................... 32
Controlling Recorded Video .......................................................................................................................... 33
Playing Back Recorded Video .................................................................................................................. 33
Bookmarking Recorded Video ................................................................................................................. 35
Reviewing POS Transactions .................................................................................................................... 37
Making Image Panel Display Adjustments ................................................................................................ 37
Reviewing License Plate Matches................................................................................................................ 38
Alarms ................................................................................................................................................................ 41
Monitoring Alarms ............................................................................................................................................. 41
Accessing the Alarms Tab ............................................................................................................................... 41
Reviewing Alarms ............................................................................................................................................. 42
Reviewing Alarm Video .............................................................................................................................. 43
Bookmarking an Alarm ............................................................................................................................... 44
Assigning an Alarm ...................................................................................................................................... 44
vii
Avigilon Control Center Enterprise Web Client
Acknowledging an Alarm ........................................................................................................................... 44
Searching Alarms ......................................................................................................................................... 45
Exporting Alarms .......................................................................................................................................... 45
Purging an Alarm.......................................................................................................................................... 45
Arming Image Panels ....................................................................................................................................... 45
Search............................................................................................................................................................... 47
Performing an Event Search .......................................................................................................................... 47
Viewing Event Search Results .................................................................................................................. 48
Performing a Pixel Search .............................................................................................................................. 49
Viewing Pixel Search Results .................................................................................................................... 51
Performing a Thumbnail Search .................................................................................................................... 51
Viewing Thumbnail Search Results ....................................................................................................... 52
Performing an Alarm Search .......................................................................................................................... 53
Viewing Alarm Search Results ................................................................................................................. 54
Performing a Bookmark Search ................................................................................................................... 55
Viewing Bookmark Search Results ........................................................................................................ 56
Performing a POS Transaction Search ....................................................................................................... 57
Viewing POS Transaction Search Results ............................................................................................ 59
Performing a License Plate Search ............................................................................................................. 59
Viewing License Plate Search Results .................................................................................................. 60
Export ............................................................................................................................................................... 63
Exporting Native Video ................................................................................................................................... 63
Exporting AVI Video ........................................................................................................................................ 66
Exporting Still Images ..................................................................................................................................... 69
Exporting a Print Image .................................................................................................................................... 71
Exporting WAV Audio ...................................................................................................................................... 73
viii
Table of Contents
Exporting a Snapshot of an Image ............................................................................................................... 74
Backup.............................................................................................................................................................. 79
Backing Up Recorded Video On Demand ................................................................................................. 79
ix
Introduction
What is the Avigilon™ Control Center Web Client
The Control Center Web Client is a simplified, web-based version of the Control Center Client
software. The Web Client allows you to access any camera that is connected to an Control
Center Server.
Through the Web Client you can monitor live and recorded video, and search or export events in
the camera's recording history.
The Web Client can be accessed from any Internet Explorer browser that is connected to your
local network.
For More Information
Visit Avigilon at http://www.avigilon.com/ for additional product documentation.
Avigilon Training Center
The Avigilon Training Center provides free online training videos that demonstrate how to set up
and use the Avigilon Surveillance System. Register online at the Avigilon Partner Portal site to
begin: http://avigilon.force.com/login
Support
For additional support information, visit http://avigilon.com/support-and-downloads/.
The Avigilon Partner Portal also provides self-directed support resources - register and login at
http://avigilon.force.com/login.
1
Avigilon Control Center Enterprise Web Client
Regular Avigilon Technical Support is available Monday to Friday from 12:00 a.m. to 6:00 p.m.
Pacific Standard Time (PST):
North America: +1.888.281.5182 option 1
International: +800.4567.8988 or +1.604.629.5182 option 1
Emergency Technical Support is available 24/7:
North America: +1.888.281.5182 option 1 then dial 9
International: +800.4567.8988 or +1.604.629.5182 option 1 then dial 9
E-mails can be sent to: support@avigilon.com
.
Upgrades
Software and firmware upgrades will be made available for download as they become available.
Check http://avigilon.com/support-and-downloads/
for available upgrades.
Feedback
We value your feedback. Please send any comments on our products and services to
feedback@avigilon.com
2
Accessing the Web Client
To access the Web Client, you need the Avigilon server's IP address and port number. This
information is listed in the server's Setup tab in the Avigilon Control Center Client software. See
the Avigilon Control Center Client User Guide for more information.
If you are running a multi-server Site, you only need to access one server to see all the cameras
in your Site.
1. To access the Web Client, open Internet Explorer and enter the following address:
http://<server ip address>:<port number>/ (For example, http://192.168.2.62:38880/)
If you have not accessed the Web Client before, you may be prompted to install the
required plug-in software before the Web Client will open.
2. When the login screen appears, enter your username and password for the Site.
The Web Client is opened in your browser, and you can access the video and cameras that are
connected to the server.
3
Avigilon Control Center Enterprise Web Client
Figure A. Avigilon Control Center Web Client
4
To...
Do this...
Views
What are Views?
A View tab is where you watch camera video. Inside the View tab is a set of image panels that
allows you to organize how video is displayed.
Adding and Removing a View
View tabs allow you to customize how you monitor video. You can open a new View in the
browser to see more video or close Views as required.
If you want to make use of a large number of monitors, like a video wall, see Virtual Matrix
To open a new View tab
To close a View tab
Click > .
On the View tab, click .
View layouts
You can organize how video is displayed through View layouts. You can choose to display video
in 1 image panel or 36 image panels. You can also customize the shape of image panels to
accommodate cameras that are installed vertically to capture long hallways.
There are 10 pre-configured layouts that you can edit to fit your needs.
5
Avigilon Control Center Enterprise Web Client
Selecting a Layout for a View
You can organize how video is displayed by selecting a View layout. The figure shows the default
View layouts.
On the toolbar, select then select one of the layout options.
Figure A. Layouts on the toolbar
Editing a View Layout
If the default View layouts do not fit your surveillance requirements, you can customize a View
layout.
1. On the toolbar, select
6
> Edit Layouts.
Views
Figure A. Layouts on the Toolbar
2. In the Edit Layouts dialog box, select the layout you want to change.
3. Enter the number of Columns and Rows you want in your layout.
4. In the layout diagram, do any of the following to further customize the layout.
7
Avigilon Control Center Enterprise Web Client
Figure B. Edit Layouts dialog box
o To create a larger image panel, select a grey line to delete the border between
two image panels. When a line is highlighted in red, the line can be deleted.
o To restore an image panel, select a dotted line to divide a larger image panel into
two. When a dotted line is highlighted in green, the line can be restored.
o To restore all default View layouts, click Restore Defaults. All custom layouts in the
Layouts list will be replaced.
Note: You can only add or subtract lines to create a rectangular shape.
5. Click OK to save your changes. The previous View layout has been replaced with your
customized layout.
Tip: The keyboard commands used to access View layouts are linked to the layout's position in
the Layouts list. For example, if your custom layout is placed at the top of the Layouts list (layout
1), you can press Alt + 1 to use that layout.
8
Views
Making a View Full Screen
You can maximize a View to fill an entire monitor screen.
On the toolbar, click .
Ending Full Screen
While the View is in full screen mode, click .
Cycling Through Views
If you have multiple Views open, you can cycle through the View tabs by displaying each one for
a few seconds. This is useful when monitoring a large number of cameras.
To activate the Cycle Views feature, click .
Saving a View
Once you've set up a View you like, you can save the View to share with other users that access
the server. A Saved View remembers the current View layout, the cameras displayed in each
image panel, and the image panel display settings.
Note: You can only add and view cameras that are connected to the server you are accessing
through the Web Client.
Saving a View
1. On the toolbar, click .
2. In the following dialog box, complete the following:
9
Avigilon Control Center Enterprise Web Client
a. Select the Site that the View should be added to.
b. Give the Saved View a name.
c. Give the Saved View a logical ID. The logical ID is a unique number that is used to
open the Saved View through keyboard commands.
d. Click
to choose where the Saved View appears in the System Explorer.
If your Site includes virtual sub-sites, select a location for the Saved View. The
list on the right updates to show what is stored in that directory.
In the Site directory, drag the Saved View up and down to set where it is
displayed.
e. Click OK.
Your Saved View is added to the System Explorer, under the selected Site. You can now manage
the Saved View as a part of your site.
Opening a Saved View
Perform one of the following
In the System Explorer, double-click the Saved View.
In the System Explorer, right-click the Saved View and select Open.
Drag the Saved View from the System Explorer to the current View in the application or
new window.
10
Editing a Saved View
1. Open a Saved View.
2. Make any required changes to the View tab.
Views
3. Click
.
Renaming a Saved View
1. In the System Explorer, right-click the Saved View and select Edit.
2. In the Rename View dialog box, enter a new name or logical ID and click OK.
Deleting a Saved View
1. In the System Explorer, right-click the Saved View and select Delete.
2. In the confirmation dialog box, click Yes.
Collaborating
If you want to show another user an incident or need help investigating an event, you can share
your current View with another user. You will both be able to control the View and show each
other your findings.
Sharing a View
1. In the toolbar, click .
2. In the following dialog box, select the user you want to collaborate with then click OK.
The users are listed by username and computer name. The computer name is used to
help you identify a specific user if the username is shared by several people. Only users
who are currently logged in to the Site are displayed.
11
Avigilon Control Center Enterprise Web Client
Figure A. Collaborate: Select User dialog box
a. The user you select will see a popup message with your invitation to collaborate
and may choose to accept or decline.
b. You will receive a popup message with the user's response to your invitation.
If they say Yes, the View you are looking at is automatically opened as a new tab
in your collaborator's window.
3. Repeat this procedure to collaborate with multiple users.
While you are collaborating, any changes made to the current View by a collaborator is shared
with the others. Anything that you can do in a standard View can be performed on a shared View.
Leaving a Shared View
To leave a shared View, just close the View tab. The remaining users stay in collaboration mode.
Virtual Matrix
You can control Virtual Matrix monitors through the Web Client but be aware that you will only be
able to see and add cameras that are connected to this server.
Controlling Virtual Matrix Monitors
In the System Explorer, each represents a View that is displayed on a connected Virtual
Matrix monitor.
To control what is displayed on each Virtual Matrix monitor, you need to open the monitor:
In the System Explorer, right-click and select Open.
12
Views
Double-click or drag from the System Explorer to the current View.
The Virtual Matrix monitor is opened in a new tab and can be controlled like any View - you can
change the View layout, control video display and use any active PTZ controls. The changes you
make should automatically appear on the Virtual Matrix monitor.
When you are done, you can close the Virtual Matrix monitor tab. The monitor will continue to
display the View you have configured until you make new changes or the Virtual Matrix is shut
down.
Adding and Removing Virtual Matrix Monitors
You can only add or remove Virtual Matrix monitors through the Virtual Matrix software.
For more information, see the Control Center Virtual Matrix User Guide.
13
Maps
Working with Maps
A map is a graphical reference of your surveillance site. You can create a map out of any image
of your location, then add cameras, encoders, saved Views, and other maps to the image to help
you quickly navigate through your surveillance site.
Using a Map
You can open a map in any image panel, then open video or alarms from the map.
1. To open a map in an image panel, perform one of the following:
o
Double-click from the System Explorer.
o Drag from the System Explorer to an image panel.
o In the System Explorer, right-click and select Add to View
2. When the map appears in an image panel, perform any of the following:
15
Avigilon Control Center Enterprise Web Client
To...
Do this...
Open a linked View
Figure A. Map in an image panel.
When a camera flashes in red, the alarm linked
Review an alarm
to the camera has been triggered.
Display video from a
camera on the map
Open a linked map
You can use the Forward and Back buttons to
move between maps.
• Click the camera to monitor the live alarm
video.
• Drag a camera from the map to a different
image panel.
• Click the camera on the map.
• Click the map icon on the map.
• Click the Saved View on the map.
16
Maps
Adding a Map
You can create a map from any image in JPEG, BMP, PNG, or GIF format. The image is used as
the map background and cameras are added on top to show where they are located in your
surveillance site.
Note: You can only add and view cameras that are connected to the server you are accessing
through the Web Client.
1. In the System Explorer, right-click a Site or site folder then select New Map.
2. In the Map Properties dialog box, click Change Image and locate your map image.
Figure A. Map Properties dialog box
3. In the Map Name field, enter a name for the map.
4. Click
to the Site that you initially selected.
5. Click OK.
to choose where the map appears in the System Explorer. By default, the map is added
o If your Site includes virtual sub-sites, select a location for the map. The list on the right
updates to show what is stored in that directory.
o In the Site directory, drag the map up and down to set where it is displayed.
In the following Editing: Map tab, you can click Edit Properties... to open the Map
Properties dialog box again.
6. Drag and place cameras from the System Explorer onto the map.
17
Loading...