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ACC Core
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Avigilon ACC Core User Manual

Avigilon™ Control Center Core Client User Guide
Version 5.2.2
©2006 - 2014 Avigilon Corporation. All rights reserved. Unless expressly granted in writing, no license is granted with respect to any copyright, industrial design, trademark, patent or other intellectual property rights of Avigilon Corporation or its licensors.
AVIGILON, CAPTURE IT WITH CLARITY, HDSM, HIGH DEFINITION STREAM MANAGEMENT (HDSM), THE BEST EVIDENCE, LIGHTCATCHER and the ACC logo are registered and/or unregistered trademarks of Avigilon Corporation in Canada and other jurisdictions worldwide. Other product names mentioned herein may be the unregistered and/ or registered trademarks of their respective owners. ™ and ® are not used in association with each trademark in this document.
This manual has been compiled and published covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Avigilon reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
Avigilon Corporation http://www.avigilon.com
Revised: 2014-07-21
PDF-CLIENT5-C-C-Rev2
2
Table of Contents
What is the Avigilon™ Control Center Client? 8
System Requirements 8
For More Information 8
Avigilon Training Center 8
Support 9
Upgrades 9
Feedback 9
Getting Started 10
Starting Up and Shutting Down the Control Center Client 10
Starting Up the Client Software 10
Shutting Down the Client Software 10
Logging In to and Out of a Site 10
Logging In 10
Logging Out 11
Navigating the Client 11
Application Window Features 12
System Explorer Icons 13
Adding and Removing Cameras in a View 13
Adding a Camera to a View 13
Removing a Camera from a View 13
Viewing Live and Recorded Video 14
Managing a Site 15
Sites and Servers 15
Discovering Sites 15
Managing Site Logs 17
Managing User Connections 18
Monitoring Server Status 18
Site Settings 20
Accessing the Setup Tab 20
Site Name 21
Exporting Site Settings 21
Importing Site Settings 22
Connecting/Disconnecting Cameras 23
Discovering a Camera 23
Connecting a Camera to a Server 24
3
Editing the Camera Connection to a Server 26
Disconnecting a Camera from a Server 27
Upgrading Camera Firmware 27
Users and Groups 27
Adding a User 27
Editing and Deleting a User 30
Adding Groups 31
Editing and Deleting a Group 34
Email Notifications 35
Setting Up the Email Server 35
Configuring Email Notifications 36
Editing and Deleting an Email Notification 38
Scheduling Site Events 38
Server Settings 41
Server Name 41
Recording Schedule 41
Setting Up a Weekly Recording Schedule 41
Using Templates to Modify the Recording Schedule 42
Adding a Template 42
Editing and Deleting a Template 43
Recording and Bandwidth 43
Camera Settings 46
General 46
Setting the Camera's Identity 46
Configuring PTZ 46
Rebooting the Camera 47
Network 48
Image and Display 49
Changing Image and Display Settings 49
Zooming and Focusing the Camera Lens 51
Focus Buttons 51
Dewarping an Immervision Panomorph Lens 52
Compression and Image Rate 53
Image Dimensions 54
Motion Detection 55
Selecting a Motion Detection Area 55
Controlling Motion Sensitivity and Threshold 56
4
Privacy Zones 57
Adding a Privacy Zone 58
Editing and Deleting a Privacy Zone 58
Manual Recording 59
Client Settings 60
General Settings 60
Joystick Settings 62
Configuring an Avigilon™ USB Professional Joystick Keyboard For Left-Hand Use 62
Configuring a Standard USB Joystick 63
Video Display Settings 64
Displaying Analog Video in Deinterlaced Mode 65
Displaying Image Overlays 65
Changing Display Quality 66
What are Views? 67
Adding and Removing a View 67
View Layouts 67
Selecting a Layout for a View 67
Editing a View Layout 68
Making a View Full Screen 70
Ending Full Screen Mode 71
Cycling Through Views 71
Monitoring Video 72
Zooming and Panning in a Video 72
Using the Zoom Tools 72
Using the Pan Tools 72
Maximizing and Restoring an Image Panel 72
Maximizing an Image Panel 72
Restoring an Image Panel 72
Making Image Panel Display Adjustments 73
Controlling Live Video 73
Using Instant Replay 73
Triggering Manual Recording 74
Camera Recording States 74
Starting and Stopping Manual Recording 74
PTZ Cameras 74
5
Controlling PTZ Cameras 74
Programming PTZ Tours 77
Controlling Recorded Video 79
Playing Back Recorded Video 79
Synchronizing Recorded Video Playback 80
Enabling Synchronized Recorded Video Playback 80
Disabling Synchronized Recorded Video Playback 81
Bookmarking Recorded Video 81
Adding a Bookmark 81
Exporting, Editing, or Deleting a Bookmark 83
Search 84
Performing a Bookmark Search 84
Viewing Bookmark Search Results 85
Performing an Event Search 85
Viewing Event Search Results 86
Performing a Pixel Search 87
Viewing Pixel Search Results 88
Performing a Thumbnail Search 88
Viewing Thumbnail Search Results 89
Export 91
Exporting Native Video 91
Exporting AVI Video 93
Exporting a Print Image 97
Exporting a Snapshot of an Image 98
Exporting Still Images 101
Appendix 103
Event and Trigger Descriptions 103
Email Notification Trigger Descriptions 103
Group Permission Descriptions 104
Updating the Client Software 105
Accessing the Control Center Web Client 106
Reporting Bugs 107
Keyboard Commands 108
Image Panel & Camera Commands 108
View Tab Commands 109
View Layout Commands 109
Playback Commands 110
6
PTZ Commands (Digital and Mechanical) 111
7

What is the Avigilon™ Control Center Client?

The Client software allows you to view live and recorded video, monitor events, and control user access to the Control Center. The Client software also gives you the ability to configure your surveillance system.
The Client software can run on the same computer as the Server software, or run on a remote computer that connects to the Site through a local area network (LAN) or a wireless area network (WAN).
What you can do in the Client software depends on the Server software edition. There are three editions of the Server software available: Core, Standard and Enterprise. Visit the Avigilon website for an overview of the features available in each edition: http://avigilon.com/products/video-surveillance/avigilon-control-
center/editions/
A copy of the Client software can be downloaded from the Avigilon website or installed with the Server software.

System Requirements

Minimum requirements Recommended requirements
Monitor resolution 1280 x 1024 1280 x 1024
Windows XP with Service Pack (SP) 2 or
OS
CPU Intel Dual Core 2.0 GHz processor Quad Core 2.0 GHz
System RAM 2 GB 2 GB
Video card
Network card 1 Gbps 1 Gbps
Hard disk space 500 MB 500 MB
later, Windows Vista, Windows 7 or Windows 8 (32-bit or 64-bit)
PCI Express, DirectX 10.0 compliant with 256 MB RAM
Windows 7 (64-bit)
PCI Express, DirectX 10.0 compliant with 256 MB RAM

For More Information

Visit Avigilonat http://www.avigilon.com/ for additional product documentation.

Avigilon Training Center

http://avigilon.force.com/login
8 What is the Avigilon™ Control Center Client?

Support

For additional support information, visit http://avigilon.com/support-and-downloads/. The Avigilon Partner Portal also provides self-directed support resources - register and login at http://avigilon.force.com/login.
Regular AvigilonTechnical Support is available Monday to Friday from 12:00a.m. to 6:00p.m. Pacific Standard Time (PST):
l North America: +1.888.281.5182 option 1
l International: +800.4567.8988 or +1.604.629.5182 option 1
Emergency Technical Support is available 24/7:
l North America: +1.888.281.5182 option 1 then dial 9
l International: +800.4567.8988 or +1.604.629.5182 option 1then dial 9
E-mails can be sent to: support@avigilon.com.

Upgrades

Software and firmware upgrades will be made available for download as they become available. Check
http://avigilon.com/support-and-downloads/ for available upgrades.

Feedback

We value your feedback. Please send any comments on our products and services to feedback@avigilon.com
Support 9

Getting Started

Once the Avigilon™ Control Center Client software has been installed, you can start using the Avigilon High Definition Stream Management (HDSM)™ surveillance system immediately. Refer to any of the procedures in this section to help you get started.

Starting Up and Shutting Down the Control Center Client

The Control Center Client software can be started or shut down at anytime - video recording is not affected because it is controlled separately by the Server software.

Starting Up the Client Software

Perform one of the following:
l In the Start menu, select All Programs or All Apps > Avigilon > Control Center Client.
l
Double-click the shortcut icon on the desktop.
l From the Avigilon Control Center Admin Tool, click Launch Control Center Client. See the Avigilon
Control Center Server User Guide for more information.
Log in to your Site when the Log In dialog box appears. See Logging In to and Out of a Site for more information.

Shutting Down the Client Software

1.
In the top-right corner of the Client, select > Exit.
2. In the confirmation dialog box that appears, click Yes.

Logging In to and Out of a Site

To access any of the features in your Avigilon High Definition Stream Management (HDSM)™ surveillance system, you must log in to a Site.
The default administrator access uses administrator as the username and no password. To maintain the security of the administrator account, it is recommended that your system administrator immediately create a password for this account after the first login. Your system administrator can then create user accounts for other users.

Logging In

1. Open the Log In dialog box. The Log In dialog box automatically appears when the Client software is
launched.
To manually access the Log In dialog box, do one of the following:
10 Getting Started
l
In the top-right corner of the Client, select > Log In... to log in to all available Sites.
l In the System Explorer, right-click a Site and select Log In... to log in to the selected Site.
2. In the Log In dialog box, select a specific Site or select All Sites from the Log in to: drop-down list.
Figure 1: Log In dialog box
Tip: If you accessed the Log In dialog box from a specific Site, you will not have the option of logging in
to All Sites.
If the Site you want to log into is not shown, click to discover the Site. See Discovering Sites for more information.
3. Enter your User Name: and Password:. Or, select the Use current Windows cre dentials check box to
automatically use the same username and password as your computer.
4. Click Log In.
After logging in the first time, you can set up automatic login from the Client Settings... dialog box. See General
Settings for more information.

Logging Out

You can log out of one or all Sites at any time.
To... Do this...
Log out of one Site 1. In the System Explorer, right-click the Site and select Log Out.
1.
Log out of all Sites
In the top-right corner of the Client, select > Log Out.
2. In the confirmation dialog box, click Yes.

Navigating the Client

Once you log in, the Avigilon™ Control Center Client application window is populated with all the features that are available to you.
NOTE: Some features are not displayedif the server does not have the required license, or if you do not have the required user permissions.
Logging Out 11
Figure 2: Avigilon Control Center Client application window.

Application Window Features

Area Description
Displays all the elements in your surveillance system.
Use the Search... bar to quickly locate anything that is available in the System Explorer. You can search for items by name, and devices can
1 System Explorer
also be searched for by location, logical ID, serial number and IP address.
Tip: The content of the System Explorer changes depending on the tab you have open. For example, servers are not listed in the View tab.
2 View tab
3 Image panel
Allows you to monitor video and organize image panels. You can have multiple Views open at once.
Displays live or recorded video from a camera. The video control buttons are displayed when you move your mouse into the image panel.
4 Toolbar Provides quick access to commonly used tools.
5 Task tabs Displays all the tabs that are currently open.
New Task button
12 Application Window Features
Opens the New Task menu so you can select and open new task tabs.
Area Description
You can access advanced tools like Search and Export, or system administrative features like Site Setup.
Application Menu menu
System message list
This menu gives you access to local application settings like Client
Settings.... You can also open a new window from this menu.
The highlighted number shows the number of system messages that need your attention. Click the number to display the list of messages.
The highlight color indicates the severity of the most recent message.
l Red = Error
l Yellow = Warning
l Green = Information

System Explorer Icons

Icon Description
A Site. Listed under a Site are all the connected devices and linked features in the system.
A server.
A camera.
A PTZ camera.
An encoder.

Adding and Removing Cameras in a View

To monitor video, add a camera to a View. Camera video can be removed from a View at any time.

Adding a Camera to a View

Do one of the following:
l Drag the camera from the System Explorer to an empty image panel in the View tab.
l Double-click a camera in the System Explorer.
l In the System Explorer, right-click the camera and select Add To View.
The camera is added to the next empty image panel in the View layout.
Tip: You can drag the same camera to multiple image panels to watch the video at different zoom levels.

Removing a Camera from a View

Do one of the following:
System Explorer Icons 13
l Right-click the image panel and select Close.
l
Inside the image panel, click .

Viewing Live and Recorded Video

NOTE: Some features are not displayedif the server does not have the required license, or if you do not have the required user permissions.
When you monitor video, you can choose to watch live and recorded video in the same View, or only one type of video per View.
Once you've added cameras to the View, perform the following:
l
To switch all of the image panels in the View between live and recorded video, click either Live or
Recorded on the toolbar.
l To switch individual image panels between live and recorded video, right-click the image panel and
select either Live or Recorded.
Image panels displaying recorded video have a green border.
14 Viewing Live and Recorded Video

Managing a Site

NOTE: Some features are not displayedif the server does not have the required license, or if you do not have the required user permissions.
The default settings in the Avigilon™ Control Center Client software allow you to start using the application immediately after installation. However, you may want to customize and set up your Site to reflect how the system will be used in daily operations.
In Avigilon Control Center 5, servers are maintained in clusters called Sites.
At the Site level, you can manage your server and camera connections, as well as set up Site-wide system events.
At the server level, you can manage the recording and bandwidth for each of the server's connected cameras.
At the camera level, you can edit the camera image quality and other camera-specific features.
All the Site, server and camera settings can be configured from the Setup tab.

Sites and Servers

In the Avigilon Control Center software, servers are organized in clusters called Sites. By organizing the system into clusters, you are able to control user access and system wide events through the Site settings. Site settings are stored on the server, or across all servers in a multi-server system.
Depending on your system and license edition, you may have multiple servers in a Site. When there are multiple servers in a Site, the Site is able to distribute tasks and system data between the servers so that the system can continue running even if a server fails.
Within a Site, each individual server is responsible for managing the devices that are connected to it. Specifically, the server controls video recording. Through the server settings, you control when video is recorded, how long it is stored, and how much bandwidth is used to stream video.

Discovering Sites

If your computer is on the same network segment (subnet) as a Site, that Site is automatically discovered and displayed in the System Explorer.
If the Site you want to access is not listed, it is because the Site is on a different subnet and must be manually discovered. There is no limit to the number of Sites that can be discovered by the Client software.
By default, when a server is first connected to the system, it is added to a Site with the same name. To locate a new server, you need to search for its Site.
Managing a Site 15
1. Open the Find Site dialog box.
l
In the top-right corner of the Client, select > Log In... . In the Log In dialog box, click .
l
Or, select > Client Settings... > Site Networking. In the Site Networking tab, click .
Figure 3: Site Networking tab
2. In the dialog box, enter the IP Address/Hostname: and the Base Port: of the server in the Site you want to
discover.
16 Discovering Sites
Figure 4: Find Site dialog box
The base port is 38880 by default. You can change the base port number in the Avigilon Control Center Admin Tool. See the Avigilon Control Center Server User Guide for more information.
3. Click OK.
If the Site is found, it is automatically added to the Site list in the Site Networking tab.
If the Site is not found, check the following then try again:
l The network settings are configured correctly.
l The firewall is not blocking the application.
l The Avigilon Control Center Server software is running on the server you searched for in step 2.

Managing Site Logs

Site Logs record events that occur in the Avigilon Control Center. This can be useful for tracking system usage and diagnosing issues.
You can filter the items displayed in the log and save the log to a separate file for sending to Avigilon support.
NOTE: Site Logs maintain a record of system events for as long as video data is available or 90 days, whichever is longer.
1.
In the New Task menu, click .
Figure 5: Site Logs tab
2. In the Site Logs tab, select the Events Types to Show:.
Managing Site Logs 17
3. Next, select the specific Sites, servers and cameras whose logs you want to see.
4. In the Time Range to Search: area, set the date and time range of your search.
5. Click Search.
6. Select a result to display its event details.
7. To save the log search results, click Save events to file... and save the file. You can choose to save the
search results as a text file or a CSV file.

Managing User Connections

If you find that too many users are logged in through the same username or inactive users are preventing active users from accessing a Site, you can force specific users to log out.
1.
In the New Task menu, click .
2. In the User Connections tab, select a Site from the System Explorer to display a list of all the current users
on the right.
Figure 6: User Conn ection s tab
l The users are listed by username and computer name so that users that share a login are displayed
separately.
l The Login Duration column lets you know exactly how long that user has been logged in to the
Site.
3. To force a user to log out of a Site, select a user then click Log Users Out.

Monitoring Server Status

To help you monitor the health of your Site, you can access a quick overview in the Server Status tab.
l
In the New Task menu, click .
18 Managing User Connections
Figure 7: Server Status tab
In the System Explorer, select a Site to display the statuses of connected servers. Listed information includes:
l Server IP: the server's IP address.
l Total Camera Licenses: the total number of camera channel licenses that have been activated on the
server.
l Camera Licenses in Use: the number of cameras that are currently connected to the server.
l CPU Load of ACC Server: the percentage of server processing power used by the Avigilon Control
Center server software.
l Memory usage of ACC Server: the amount of memory used by the Avigilon Control Center Server
software.
l System Available Memory: the amount of storage available for video recording.
l Up Time: the amount of time the server has been running since it was last rebooted.
l Network Adapters: the networks that the server is connected to, including the IP address of the network
connection, the network speed, and the amount of data passing through the connection.
Click Export Site Report to PDF to export the listed server information.
Monitoring Server Status 19

Site Settings

The settings stored at the Site level impact all users and devices within the Site.
These settings include user account information and email notifications. This is also where you can add or remove cameras in a site.
NOTE: Some features are not displayedif the server does not have the required license, or if you do not have the required user permissions.

Accessing the Setup Tab

Follow one of the following steps to open the Setup tab:
l
At the top of the application window, click to open the New Task menu. When the menu appears,
click .
l In the System Explorer, right-click the device you want to configure, then select Setup.
Figure 8: Setup tab
20 SiteSettings
In the Setup tab, the System Explorer is displayed on the left and the Setup options are displayed on the right. The Setup options change depending on the device that is selected in the System Explorer.

Site Name

Give the Site a meaningful name so that it can be easily identified in the System Explorer. Otherwise, the Site uses the name assigned to the server it was originally discovered with.
1.
In the Setup tab, select the Site you want to edit, then click .
2. In the dialog box that appears, give the Site a name.
Figure 9: Site Name: dialog box

Exporting Site Settings

You can export Site settings so that they can be backed up or used on a different Site.
NOTE: Some features are not displayedif the server does not have the required license, or if you do not have the required user permissions.
1.
In the Setup tab, select the Site whose settings you want to export, then click
2. Select the settings you want to export.
SiteName 21
Figure 10: Export Settings dialog box
3. Click OK.
4. In the Save As dialog box, name and save the file.
Exported client settings can only be saved in Avigilon Settings File (.avs) format.

Importing Site Settings

You can import and use settings that were previously exported from a Site.
1.
In the Setup tab, select the Site to you want to import settings to, then click
2. In the Select File to Import dialog box, find the Avigilon Settings File (.avs) you want to import then click
Open.
NOTE: .avc files are not compatible with this version of the Avigilon Control Center Client software.
3. Select the settings you want to import. Only the settings included in the .avs file are displayed.
Figure 11: Import Settings dialog box
4. Click OK.
The settings are merged.
l Unique settings are added to the Site.
l If the settings are identical, only the current Site version is kept.
l If an import setting and a Site setting have the same name but are configured differently, the import
setting is added to the Site and renamed in this format: <setting name> (Import), like Email1 (Import).
l User permission groups are merged.
l If groups have the same name, the import settings are used and the users from both the
import file and the current Site are added to the group.
22 Importing Site Settings
l Groups added from the import file automatically gain access to all the new devices that
were added since the settings were exported.
l Users with the same name will use the import settings, including passwords.

Connecting/Disconnecting Cameras

Cameras are connected to a Site through the linked servers. The server manages and stores the camera's recorded video, while the Site manages the events that can be linked to the camera's video.
You can connect and disconnect cameras through the Connect/Disconnect Cameras... tab.
A camera's connection status is indicated by the icon beside the camera name in the System Explorer. The status icons may appear over any device icon in the System Explorer.
Icon Definition
The camera is connected to the server.
Camera Connected
The camera is connected to the server and is currently upgrading its
Camera Upgrading
firmware.
The camera cannot connect to a server.
Camera Connection Error
Camera Disconnected
No Icon
This may be because the camera is no longer on the network or there is a network conflict
The camera is disconnected but recorded video from the camera remains on the server.
The camera is disconnected and no recorded video from the camera remains on the server.

Discovering a Camera

When cameras are connected to the network, they should be automatically discovered by the Client.
If a camera is not automatically discovered, you can try to manually discover the camera.
l
In the Setup tab, select a Site then click .
In the Connect/Disconnect Cameras... tab, all Avigilon and ONVIF cameras that are connected to the same network segment (subnet) are automatically detected and appear in the Discovered Cameras list.
If the camera you want to connect to is on a different subnet, or is manufactured by a third-party, do the following:
1. At the top of the Connect/Disconnect Cameras... tab, click Find Camera....
2. In the Find Camera dialog box, complete the following fields:
Connecting/Disconnecting Cameras 23
Figure 12: Find Camera dialog box: Search Type - IP Address Figure 13: Find Camera dialog box: Search Type - IP Address
Range
l Search From Server: select the server that you want the camera to connect to.
l Search Type: select a search type.
l Camera Type: select the camera's brand name.
Tip: Select ONVIF to discover cameras that are ONVIF complaint.
l IP Address/Hostname: (For IP Address search only) enter the camera's IP address or hostname. The
camera and server’s gateway IP address must be set correctly for the camera to be found.
l Start IP Address: and End IP Address: (For IP Address Range search only) enter the start and end IP
addresses. Only addresses in that range will be searched for the selected camera type.
l Control Port: enter the camera control port.
l Provide the User Name: and Password: for the camera if required.
3. Click OK.
If the camera is discovered, it will appear in the Discovered Cameras list. You can now connect the camera to a server.

Connecting a Camera to a Server

NOTE: Some features are not displayedif the server does not have the required license, or if you do not have
the required user permissions.
To access a camera from a Site, it must be connected to server within the Site. The server manages and stores the camera's recorded video, while the Site manages the events that can be linked to the camera's video.
Once the camera has been discovered on the network, it can be connected to the server. If you do not see the camera you want to connect to, see Discovering a Camera.
24 Connecting a Camera to a Server
1.
In the Setup tab, select a Site then click .
Figure 14: Connect/Disconn ect Cameras... tab
2. In the Discovered Cameras area, select a camera then click Connect....
Tip: You can also drag the camera to a server on the Connected Cameras list.
Connectinga Camera to a Server 25
3. In the Connect Camera dialog box, select the server you want the camera to connect to.
Figure 15: Connect Camera dialog box
4. If you are connecting a third-party camera, you may choose to connect the camera by its native driver. In
the Camera Type: drop-down list, select the camera's brand name. If there is only one option in the drop- down list, the system only supports one type of driver from the camera.
5.
Click to choose where the camera appears in the System Explorer.
l If your Site includes virtual sub-sites, select a location for the camera. The list on the right updates
to show what is stored in that directory.
l In the Site directory, drag the camera up and down to set where it is displayed.
Tip: If the Site you want is not listed, you may need to connect the camera to a different server. Make sure the selected server is connected to the Site you want.
6. Click OK.
7. If the camera is password protected, the Camera Authentication dialog box appears. Enter the camera's
username and password, then click OK.

Editing the Camera Connection to a Server

NOTE: You can only edit manually discovered camera connections.
1.
In the Setup tab, select a Site then click .
2. In the Connect/Disconnect Cameras... tab, select the camera connection you want to edit from the
Connected Cameras list.
3. Click Edit.... Refer to Connecting a Camera to a Server for details about the editable options.
4. Click OK.
26 Editing the Camera Connection to a Server

Disconnecting a Camera from a Server

1.
In the Setup tab, select a Site then click .
2. In the Connect/Disconnect Cameras... tab, select the camera you want to disconnect from the Connected
Cameras list, then do one of the following:
l Click Disconnect. The camera will be disconnected from the server and moved to the Discovered
Cameras list.
l Drag the camera into the Discovered Cameras list.

Upgrading Camera Firmware

Camera firmware updates are typically included with the Avigilon™ Control Center Server update packages. Camera firmware updates are automatically downloaded and installed to the camera.
When the camera firmware is being upgraded, video from that camera cannot be displayed and the System
Explorer will display beside the camera name.
When the firmware upgrade is complete, the System Explorer will display again and video from the camera will display.

Users and Groups

When users are added to the AvigilonControl Center, they are assigned to a group that defines their access permissions in a Site. Use the Users and Groups dialog box to create and manage users and groups.

Adding a User

1.
In the Setup tab, select the Site you want to add users to, then click .
2.
In the Users tab, click .
Disconnecting a Camera from a Server 27
Figure 16: Users and Groups dialog box
3. When the Add User dialog box appears, complete the User Information area.
28 Adding a User
Figure 17: Add User dialog box, General tab
4. If you don’t want this user to be active yet, select the Disable user check box. Disabled users are in the
system but cannot access the Site.
5. In the Login Timeout area, select the Enable login timeout check box to limit the amount of time the user
can be logged in while the Client is idle.
6. In the Password area, complete the following fields:
l Password: enter a password for the user.
l Confirm Password: re-enter the password.
l Require password change on next login: select this check box if the user must replace the
password after the first login.
Adding a User 29
l Password Expiry (Days): specify the number of days before the password must be changed.
l Password never expires: select thischeck box if the password never needs to be changed.
7.
Figure 18: Add User dialog box, Member Of tab
In the Member Of tab select the check box beside each access group the user belongs to.
The other two columns display the permissions linked to the selected group.
8. Click OK. The user is added to the Site.

Editing and Deleting a User

You can edit and delete users as needed.
NOTE: Be aware that you cannot edit or delete users that belong to the same ranked group as you or higher. This also means that you cannot edit your own user account unless you are part of an Unranked group.
Tip: If a user has access to more than one Site, the changes to the user need to be made on each Site.
1.
In the Setup tab, select the Site whose user you want to edit, then click .
2. In the Users tab, select a user then perform one of the following:
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To edit the user's information, click . Refer to Adding a User for details about the editable options.
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To delete the user, click .
30 Editing and Deleting a User
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