Avigilon 12W-H3-4MH-DP1, 9W-H3-3MH-DP1 Installation Manual
Installation Guide
Avigilon™ HD Multisensor Dome Camera Models:
12W-H3-4MH-DP1 and 9W-H3-3MH-DP1
Important Safety Information
This manual provides installation and operation information and precautions for the use of this camera. Incorrect
installation could cause an unexpected fault. Before installing this equipment read this manual carefully. Please
provide this manual to the owner of the equipment for future use.
The Warning symbol indicates the presence of dangerous voltage within and outside the product
enclosure that may constitute a risk of electric shock, serious injury or death to persons if proper
precautions are not followed.
The Caution symbol alerts the user to the presence of hazards that may cause minor or moderate injury
to persons, damage to property or damage to the product itself if proper precautions are not followed.
WARNING — Failure to observe the following instructions may result in severe injury or death.
l Installation must be performed by qualified personnel only, and must conform to all local codes.
l This product is intended to be supplied by a UL Listed Power Unit marked “Class 2” or “LPS” or “Limited
Power Source” with output rated 24 VAC +/- 10%, 37VA min.; 24VDC +/- 10%, 26W min. or Power over
Ethernet (PoE) IEEE802.3af Type 3 compliant Power Sourcing Equipment (PSE) rated 44-57VDC, 13W
min. or Power over Ethernet (PoE) IEEE802.3at Type 2 compliant Power Sourcing Equipment (PSE) rated
50-57VDC, 25.5W min.
l Any external power supply connected to this product may only be connected to another Avigilon product
of the same model series. External power connections must be properly insulated.
l Do not connect directly to mains power for any reason.
CAUTION — Failure to observe the following instructions may result in injury or damage to the camera.
l Do not install near any heat sources such as radiators, heat registers, stoves, or other sources of heat.
l Do not subject the cables to excessive stress, heavy loads or pinching.
l Do not open or disassemble the device. There are no user serviceable parts.
l Refer all servicing to qualified personnel. Servicing may be required when the device has been damaged
(such as from a liquid spill or fallen objects), has been exposed to rain or moisture, does not operate
normally, or has been dropped.
l Do not use strong or abrasive detergents when cleaning the device body.
l Use only accessories recommended by Avigilon.
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Regulatory Notices
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
This Class B digital apparatus complies with Canadian ICES-003.
FCC Notice
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
l Reorient or relocate the receiving antenna.
l Increase the separation between the equipment and the receiver.
l Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
l Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications made to this equipment not expressly approved by Avigilon Corporation or parties
authorized by Avigilon Corporation could void the user’s authority to operate this equipment.
Disposal and Recycling Information
When this product has reached the end of its useful life, please dispose of it according to your local
environmental laws and guidelines.
Risk of fire, explosion, and burns. Do not disassemble, crush, heat above 100 °C (212 °F), or incinerate.
European Union:
This symbol means that according to local laws and regulations your product should be disposed of separately
from household waste. When this product reaches its end of life, take it to a collection point designated by local
authorities. Some collection points accept products for free. The separate collection and recycling of your
product at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner
that protects human health and the environment.
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Legal Notices
©2016,Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILONCONTROL CENTER,
and ACC are trademarks of Avigilon Corporation. Other product names mentioned herein may be the trademarks
of their respective owners. The absence of the symbols ™ and ® in proximity to each trademark in this document
is not a disclaimer of ownership of the related trademark. Avigilon Corporation protects its innovations with
patents issued in the United States of America and other jurisdictions worldwide:
http://www.avigilon.com/patents. Unless stated explicitly and in writing, no license is granted with respect to any
copyright, industrial design, trademark, patent or other intellectual property rights of Avigilon Corporation or its
licensors.
Disclaimer
This document has been compiled and published covering the latest product descriptions and specifications.
The contents of this document and the specifications of the products discussed herein are subject to change
without notice. Avigilon Corporation reserves the right to make any such changes without notice. Neither
Avigilon Corporation nor any of its affiliated companies: (1) guarantees the completeness or accuracy of the
information contained in this document; or (2) is responsible for your use of, or reliance on, the information.
Avigilon Corporation shall not be responsible for any losses or damages (including consequential damages)
caused by reliance on the information presented herein.
Avigilon Corporation
http://www.avigilon.com
PDF-H3-MH-DP-A
Revision: 2 - EN
20160506
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Table of Contents
Overview 1
Front View 1
Top View 2
Pendant Mount Adapter 3
Installation 4
Camera Package Contents 4
Precautions for Installing Near Salt Water 4
Installation Steps 4
Removing the Dome Cover 5
(Optional) Configuring Onboard Storage 5
Installing the Mount Adapter 6
Connecting Cables 9
Securing the Dome Camera 10
Assigning an IP Address 12
Accessing the Live VideoStream 12
Aiming the Dome Camera 13
Installing the Dome Cover 14
For More Information 14
Cable Connections 15
Connecting External Power 15
Connecting to External Devices 15
LED Indicators 17
Resetting to Factory Default Settings 18
Setting the IP Address Using the ARP/Ping Method 19
Cleaning 20
Dome Bubble 20
Body 20
Specifications 21
v
Overview
Front View
NOTE: There may be three or four camera heads depending on your camera model.
1. Configuration ethernet port
A secondary Ethernet port for configuring the camera. Does not accept PoE.
2. Serial number tag
Device information, product serial number and part number label.
3. Link LED
Indicates if there is an active connection in the Ethernet port.
4. Connection status LED
Provides information about camera operation. For more information, see LED Indicators on page17.
5. SD card slot
Accepts an SD card for onboard storage.
Overview 1
Top View
1. External power
Accepts an external power connection when Power over Ethernet is not available.
2. Lanyard anchor
The safety lanyard attaches to the anchor to prevent the camera from falling during installation.
3. Ethernet port
Accepts an Ethernet connection to a network. Server communication and image data transmission occurs
over this connection. Also receives power when it is connected to a network that provides Power over
Ethernet.
4. External I/O
Provides connections to external input/output and audio devices.
2 Top View
Pendant Mount Adapter
1. 1-1/2” NPT mount adapter
Standard 1-1/2” NPT adapter for mounting the dome camera to a pendant mount bracket.
2. Tamper resistant screws
Torx captive screws to fix the dome camera to the NPT adapter.
Pendant Mount Adapter 3
Installation
Camera Package Contents
Ensure the package contains the following:
l Avigilon™ HD Multisensor Dome Camera
l H3-MH-NPTA1 kit:
o
1 ½” NPT locking nut
o
1 ½” NPT Adapter
l CAM-ACCS-H3PTZ kit:
o
1 ½” NPT Adapter
o
T20 Torx key
o
Teflon Sealing Tape
o
RJ-45 crimp-on plug and weather-resistant housing
o
External Power wiring harness
o
External I/O wiring harness
Precautions for Installing Near Salt Water
Salt environments are hard on camera paint and external appearances but the camera functionality will not be
affected if the cameras are installed as described in this guide.
Follow these precautions to avoid camera issues when installing in a salt heavy environment:
l Use mounting accessories offered by Avigilon. All Avigilon accessories are tested to work with Avigilon
cameras in the rated environments.
l If you use a third-party accessory, you must ensure that the material is compatible with the finish of the
camera housing or galvanic corrosion may occur.
l Never pair steel mounting accessories with aluminum camera enclosures. Steel corrodes aluminum when
salt is introduced. The corrosion is an electrochemical reaction and will cause the corrosion to spread
across the entire camera body.
l Always insulate any camera surface that is in contact with another metal or conductive material. It is
recommended that you always isolate the mounting screws from the mounting surface and camera
housing with rubber or plastic shoulder washers.
Installation Steps
Complete the following steps to install the camera:
Removing the Dome Cover 5
4 Installation
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