Avigilon 29MP-HD-PRO-C, 29MP-HD-PRO-M, 16MP-HD-PRO-C, 16MP-HDPRO-M, 11MP-HD-PRO-C Installation Manual
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Installation Guide
Avigilon™ High Definition Professional IP Camera Models:
29MP-HD-PRO-C, 29MP-HD-PRO-M, 16MP-HD-PRO-C, 16MP-HDPRO-M, 11MP-HD-PRO-C, 11MP-HD-PRO-M, 8MP-HD-PRO-C and
8MP-HD-PRO-M
Important Safety Information
This manual provides installation and operation information and precautions for the use of this camera. Incorrect
installation could cause an unexpected fault. Before installing this equipment read this manual carefully. Please
provide this manual to the owner of the equipment for future use.
The Warning symbol indicates the presence of dangerous voltage within and outside the product
enclosure that may constitute a risk of electric shock, serious injury or death to persons if proper
precautions are not followed.
The Caution symbol alerts the user to the presence of hazards that may cause minor or moderate injury
to persons, damage to property or damage to the product itself if proper precautions are not followed.
WARNING — Failure to observe the following instructions may result in severe injury or death.
l Do not use near water or expose to dripping or splashing.
l Do not place objects filled with liquids above the device.
l Do not expose to rain or moisture.
l For indoor use only.
If used outdoors, an approved outdoor mounting adapter or enclosure is required. Consult with Avigilon
for more information.
l Installation must be performed by qualified personnel only, and must conform to all local codes.
l Use only UL listed mounting bracket suitable for the mounting surface and minimum 1.15kg (2.5lb) weight,
plus the weight of the attached lens.
l This product is intended to be supplied by a UL Listed Power Unit marked “Class 2” or “LPS” or “Limited
Power Source” with output rated between 12-24 VDC or 24 VAC, 9 W min. or Power over Ethernet (PoE),
rated 48 VDC, 9 W min. for models 11MP-HD-PRO-C and 11MP-HD-PRO-M.
l This product is intended to be supplied by a UL Listed Power Unit marked “Class 2” or “LPS” or “Limited
Power Source” with output rated between 12-24 VDC or 24 VAC, 13 W min. or Power over Ethernet (PoE),
rated 48 VDC, 13 W min. for models 29MP-HD-PRO-C, 29MP-HD-PRO-M, 16MP-HD-PRO-C, 16MP-HD-PROM, 8MP-HD-PRO-C and 8MP-HD-PRO-M.
l Any external power supply connected to this product may only be connected to another Avigilon product
of the same model series. External power connections must be properly insulated.
l Do not connect directly to mains power for any reason.
CAUTION — Failure to observe the following instructions may result in injury or damage to the camera.
l Do not install near any heat sources such as radiators, heat registers, stoves, or other sources of heat.
l Do not subject the cables to excessive stress, heavy loads or pinching.
l Do not open or disassemble the device. There are no user serviceable parts.
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l Refer all servicing to qualified personnel. Servicing may be required when the device has been damaged
(such as from a liquid spill or fallen objects), has been exposed to rain or moisture, does not operate
normally, or has been dropped.
l Do not use strong or abrasive detergents when cleaning the device body.
l Use only accessories recommended by Avigilon.
l Avoid leaving the image sensor exposed for extended periods of time. Always cover the image sensor
with either a lens or a dust cap.
l Do not allow dust, moisture or any other foreign debris to enter the lens mount.
l Never touch any glass elements inside the lens mount.
l Do not point the lens directly at the sun or other extremely bright objects or damage to the image sensor
may occur.
l Use of controls or adjustments or performance of procedures other than those specified in this document
may result in hazardous radiation exposure.
Regulatory Notices
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
This Class A digital apparatus complies with Canadian ICES-003.
FCC Notice
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part
15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to correct the interference at his own expense.
Changes or modifications made to this equipment not expressly approved by Avigilon Corporation or parties
authorized by Avigilon Corporation could void the user’s authority to operate this equipment.
Disposal and Recycling Information
When this product has reached the end of its useful life, please dispose of it according to your local
environmental laws and guidelines.
Risk of fire, explosion, and burns. Do not disassemble, crush, heat above 100 °C (212 °F), or incinerate.
European Union:
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This symbol means that according to local laws and regulations your product should be disposed of separately
from household waste. When this product reaches its end of life, take it to a collection point designated by local
authorities. Some collection points accept products for free. The separate collection and recycling of your
product at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that
protects human health and the environment.
Legal Notices
©2010 -2015,Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, and AVIGILON
CONTROL CENTER are trademarks of Avigilon Corporation. Other product names mentioned herein may be the
trademarks of their respective owners. The absence of the symbols ™ and ® in proximity to each trademark in this
product or its packaging is not a disclaimer of ownership of the related trademark. Unless expressly granted in
writing, no license is granted with respect to any copyright, industrial design, trademark, patent or other
intellectual property rights of Avigilon Corporation or its licensors.20150706
Disclaimer
This document has been compiled and published covering the latest product descriptions and specifications.
The contents of this document and the specifications of the products discussed herein are subject to change
without notice. Neither Avigilon Corporation nor any of its affiliated companies guarantees the completeness or
accuracy of the information contained in this document and is not responsible for your use of, or reliance on, the
information. Avigilon Corporation shall not be responsible for any damages (including consequential damages)
caused by reliance on the information presented herein.
Avigilon Corporation
http://www.avigilon.com
920-0002C
Revision: 5 - EN
20150706
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Table of Contents
Overview 1
Rear View 1
Front View 2
Installation 3
Required Tools and Materials 3
Camera Package Contents 3
Installation Steps 3
Mounting the Lens 3
Mounting the Camera 4
Connecting External Power 4
Aiming and Focusing the Camera 5
Connecting to the Network Video Recorder 5
IP Address Selection 6
Connecting to External Devices 6
LED Indicators 8
Resetting to Factory Default Settings 9
Cleaning 10
Image Sensor 10
Body 10
Specifications 11
Limited Warranty & Technical Support 13
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Overview
Rear View
1. Connection Status LED
Provides information about device operation. For more information, see LED Indicators on page8
2. I/O Connector Block
Provides connections to external input/output devices.
3. Power Connector Block
Accepts a terminal block with either an AC or DC power connection. DC input can be either polarity. Only
required when Power over Ethernet is not available.
4. Serial Number Tag
Product serial number and part number label.
5. Ethernet Port
Accepts an Ethernet connection to a network. Server communication and image data transmission occurs
over this connection. Also receives power when it is connected to a network that provides Power over
Ethernet.
The Ethernet Port has two status lights indicating link (left) and activity (right).
1 Overview
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