Avermedia NC100, NC100W User Manual

E

English

ThisdevicecomplieswithPart15ofFCCrules.
Operationissubjecttothefollowingconditions:

1.Thisdevicemaynotcauseharmfulinterference,and.

2.Thisdevicemustacceptanyinterferencethatmay
causeundesiredoperation.

AVerMedia

NC100Digital Network CameraSeries

UserManual

Notice

1

1.Donotdrop,punctureordisassemblethecamera.

2.Avoidallcontactwithwater.Dryhandsbefore
using.

3.Donotexposethecameratohightemperatureor
leaveitindirectsunlight.

4.Avoidpressinghardonthecamerabody.

*UseonlytheACadaptorsuppliedbythemanufacturer.

GettingStarted

PackageContents
PartsDescription
PositioningtheCamera

Installation

HardwareInstallation

WiredConnection(NC100)

SoftwareInstallation

InstallingtheNetCam Manager

ConfiguringtheCamera

UsingYourCamera

TakingpicturesandRecordingAVIMovies

Camcorder
Zoom

Snapshot
VideoMail

WirelessConnection(NC100W)

Auto-eMailConfiguration

3
4

5
7

8
9

12

13
16

17

22
23

24

26

29

31

33

Contents

2

ConnectingDI/DODevice

Setting

LoginNetCamConfiguration
SystemConfiguration

ChangePassword
UpgradeF/W(Firmware)

SystemInformation

NetworkConfiguration

WLAN

SystemIP

NetworkStatus

WiredLinkInformation
WLANLinkInformation(forNC100W)

CameraConfiguration

VideoConfiguration
DigitalOutput

Auto-eMailConfiguration

NetCamManagerUserInterface

20

GettingStarted

PackageContents
PartsDescription
PositioningtheCamera

3

PackageContents

12VAC/DCAdapter

DriverCD

4

MountingStem

RJ45Cable

*NC100W

*NC100

*Eachpackageonlycontainsonemodel.

MountingKit

PartsDescription

FrontView

5

Antenna:

RDY/ERRLED:(Ready/ErrorLED's)

Lens:

Ethernet/WLANLED:

onlyavailableforNC100W.Theantennais

usedtocommunicatewithwirelessdevices.

Flashinggreen:boot-upandselftest.
Steadygreen:power-onandready.
Flashingyellow:auto-emailorconfigurationerror.
Steadyyellow:firmwareerror.

thecameralens.

Flashinggreen:indicatingEthernetTX/RXevent.
Steadygreen:Ethernetconnectionindicator.
Flashingyellow:thecameraissearchingforawireless
AP(AccessPoint)device.
Steadyyellow:wirelessconnectionindicator.

*NC100W

RDY/ERRLED

LENS

Ethernet/WLANLED

PartsDescription

6

RearView

EthernetPort:

DCPowerJack:

DI/DOPins:

Installation

ResetButton:

thisportisforconnectingtheEthernet

RJ45cable.

theconnectorforDCpoweradaptor.

thedigitalinput/digitaloutputpins.Please

refertothechapterformoreinformation.

pressandholdthisbuttontorestorethe
defaultsettingsorthefactoryfirmware.Formore
information,pleaserefertothe
section.

thissocketisforconnectingthemounting

stem.

Troubleshooting

StemSocket:

StemSocket

DI/DOPins

ResetButton

EthernetPort

PositioningtheCamera

ConnectingtheCameratoMountingStem

Step1

Step2

7

Screwmountingstemto
thecamera

Alignthestemwiththe
cameraandplaceit
intothestemsocket.

MountingKit

Installation

HardwareInstallation
SoftwareInstallation

ConfiguringtheCamera

8

HardwareInstallation

ConnectingtheCameratoaNetwork

WiredConnection(NC100,NC100W)

1.ConnecttoEthernetport:

3.ChecktheIndicatorstatus:

ConnecttheRJ45cableto
theyourcamera,thenconnectthe
otherendofthecabletoahuborswitch.

Pleasewaitforabout1

minuteuntilflashingLED1becomessteadygreen.

Ethernetporton

ConnecttheAC/DC

poweradaptertoapoweroutletandtothecamera.

2.ConnecttotheACpoweradaptor:

RJ45

9

Power
Adapter
(USA)

WirelessConnection(NC100W)

1.ConnecttotheACpoweradaptor:

2.ChecktheIndicatorstatus:

ConnecttheAC/DC

poweradaptortoapoweroutletandtothecamera.

Pleasewaitforabout1

minuteuntilflashingLED1becomessteadygreen.

HardwareInstallation

Power
Adapter
(USA)

10

WirelessconnectionmayrequireanAccess
Point(AP)device.PleaserefertotheAP
manualformoreinformationonAPsettings.

)

HardwareInstallation

11

ConnectingDI/DODevice

TheDI/DOfeatureallowsyoutoconnectthecamerato
variouskindsofdevicesandtoextendtheutilityofthe
camera.Thereare4pinsintotal.Pin1and2formadigital
inputcurrentloop.Itsmaximumsustainablecurrentis
50mA.MaximumvoltageisDC+15V.Normally,R1is10K
ohms.Pin3and4formadigitaloutputcurrentloopwhich
iscontrolledbyfirmware.Youcanprogramthebehaviorof
DOsignalthroughfirmwaresettings(refertothe
chapterformoreinformation).

Itsmaximumsustainablecurrentis50mA.Maximum
voltageisDC+15V.

Notethatarelayisnecessaryiftheconnecteddevice
requiresACpower.

Thefollowingdiagramillustratesanexampleofthe
connections.

Setting

ThewindowsensorisaN.Csensor.In

additiontowindowsensor,youcanalsouseadoorsensor,

Connectingthesedevicesrequirescertain
technicalknowledge.Pleaseconsultanexpert
beforemakingchangestothesettings.

SoftwareInstallation

InstallingtheNetCam Manager

(6)Clickon"OK"to

finishtheinstallation.

(1)InserttheaccessoryCDintoyourCD-ROMdrive.The

softwareinstallationmenushouldopenautomatically.

(2)ClicktostarttheNetCamManager

Installation.Followtheon-screeninstructions,anda
sharewareprogramnamed"WinPcap"willbeinstalled.

12

(3)Clickon"Next".

(4)Check"Yes"andclick
on"Next".

(5)Clickon"Next".

1.UsingNetCamManagertolocatethe
camerainthesameLANsegment.

Bydefault,NC100WwillaccepttheIPaddressassigned
byaDHCPserver.IfnoDHCPserverispresentinthe
networksegment,NC100WwillautomaticallysetitsIP
addressto192.168.1.x(xrangesfrom1to254)with
subnetmask255.255.255.0.YoucanlaunchNetCam
ManagertolocateallcameraswithinyourLANsegment.

ConfiguringtheCamera

13

ToLaunchNetCamManager:

Setting

Clickonthe"Start"menuandgoto"Programs".Then
browsetothefoldernamed"NetCam

clickon
toscancamerasinthesameLANsegment.Iftwoormore
camerasareusingthesamehostname,youcanchange
theirhostmanestodistinguishthem.Pleaserefertothe

chapterformoreinformation.

Manager"andrun
theprogram.Afterthemainscreenappears,theprogram
willscanautomatically,oryoucanmanually

Pressthisbuttontoscan.

ConfiguringtheCamera

14

2.LocatingthecameraontheInternet.

TolocatethecameraontheInternet,youneedtoknowthe
IPaddressofthecamera.LaunchInternetExplorerand
entertheIPaddressofyourcamera,andyoucanusethe
cameraasifitisinthesamenetworksegment.

PingaspecifiedIPAddresstoverifyaccessibility:

YoucanusePING(PacketInternetGroper)utilitytocheck
whetheraspecifiedIPaddressisaccessiblebysendinga
packettothespecifiedIPaddress.

1.StartaCommandprompt.

2.Type"ping[IPaddress]".

3.Checkthereplymessagestodeterminewhether
theIPaddressisreachable.

Fordetailedinformationontheconfigurationof
thecamera,pleaserefertothechapter.Setting

Note:IfanyproblemshouldoccurduringthePINGprocess,please
checkyournetworkenvironmentoraskanexpertforhelp.

UsingYourCamera

16

TakingPicturesand
RecordingAVIMovies

NetCamManagerUser
Interface

ConfiguringtheCamera

3.EnteringtheNetCamViewer

TherearetwowaystoentertheNetCamViewer:

1.UseNetCamManagertoscanthecamerainthe
samenetworksegment,anddouble-clickonthe
titlebartoentertheViewer.

2.StartMicrosoftInternetExplorer.Intheaddress
field,inputtheIPaddressofyourcameraandpress

toaccesstheViewer."Enter"

WhilerunningNetCamManager,double-clickonaspecific
cameratitlebartoentertheNetCamViewer.

Http://192.168.1.1/

15

1

2

IfyouareenteringtheViewerforthefirsttime,
youwillseethiswarningmessage.Press
toinstallthesoftware.Thisisrequiredforthe
Viewer'soperation.

"Yes"

TakingPicturesandRecordingAVIMovies

NetCamViewerdisplaysreal-timevideostreamcapturedbythecamera.WithNetCamViewer,youcantakesnapshots
orrecordvideoclipsande-mailthesefilestoyourfriends,oryoucansavevideoclipsinyourharddisk.Toprevent
anyonefromdirectlyaccessingtheViewer,youcansetupaGuestPassword.Refertothechapterformore
information.

Setting

Snapshot

VideoMail

Takingonesinglepicture.

CameraRecorder

Recordinga10-second
AVIMovie.

RecordingAVIMoviesforlonger
periods.Thefilewillbesaved
inyourlocalharddisk.

Youcane-mailthepictureor
videocliptoyourfriends.

NetCamViewer

17

TakingPicturesandRecordingAVIMovies

1.Clickon

2.Thecamerastartstorecordavideoclip.Clickon
theiconagaintostoprecording.

3.Thee-mailprogramwillbeautomaticallystartedandthe

recordedvideoclipisreadytobesentasan
attachment.Youcanthenkeyinane-mailaddressto
sendthemail.

2.Thee-mailprogramwillbestartedandthe
recordedBMPfileisreadytobesentasanattachment.
Youcanthenkeyinane-mailaddresstosendthemail.

automatically

1.Clickon

Snapshot

VideoMail

18

1.MakesurethatyourPChasane-mail
programinstalledbeforeusingthese
functions.

2.ThemaximumrecordingtimeforVideoMail
is10seconds.

TakingPicturesandRecordingAVIMovies

CameraRecorder

Zoom

1.Clickon

2.Pressthebuttonandspecifyafolder
andfilenametosavethefile.

3.Checkthisboxifyouwanttoauto­savevideoclipsbetweenintervals.

4.Checkthisboxifyoudon'twantthe
filesizetoexceed640MB.

"Zoomx1"isthedefaultViewer
setting.Choose"Zoomx2"or"Zoom
x4"ifyouneedtoviewtheobjectsin
detail.

19

Ifyouchoosetoauto-savevideoclips,
youcanspecifythetimeinterval.
Forexample,a"10"intheminutesfield
indicatesvideoclipswillbeautomatically
savedtoharddiskevery10minutes.The
filenamewillbeautomaticallyrendered.

NetCamManagerUserInterface

20

NetCamManagerUserInterface

Therearefourbuttonsonthescreen:

[Scan]:Pressthisbuttontoscanallcamerasinthe

samenetworksegment.

[Setup]:Normally,pressingthisbuttonwilllaunch

InternetExplorerandleadyoutotheLoginpage,
whichwillthenleadyoutotheNetCamConfiguration
pageprovidedthecorrectpasswordisentered.

However,itmaybepossiblethatyourPCandcameraare
usingIPsthatareconsideredtobeindifferentsegments
(eventhoughtheyareactuallyinthesamenetwork
segment).Ifthishappens,pressingthisbuttonwillpopup
apromptingmessageaskingifyoureallywantto
configurethecamerasettings.Ifyouselect"Yes",the
followingdialoguewindowwillappear:

Afterenteringthecorrectpasswordandpressing"OK",a
setupwindowwillpopup,asthefollowing:

Exit
Test
Setup
Scan

AccesstheLoginpageon
InternetExplorer.

NetCamManagerUserInterface

21

Youcanthenmakechangesandpress"OK"toapply
thesechangestothecamera.Formoreinformationabout
thesesettings,pleaserefertothechapter.Setting

[Test]:Pressthisbuttontotestthethroughput
readings.TheLoginpasswordisrequiredtoaccess
thethroughputtestfunction.

Enterpasswordand
press"OK".

Press"Test".

Testresult.

[Exit]:PressthisbuttontoexitNetCamManager.

Changesettings
inthiswindow.

NetCamManagerUserInterface(continued)

ThedefaultLoginpasswordis.Ifthe
defaultpasswordisnotchanged,youcansimply
press"OK"toenterthesetupwindow.

"password"

Setting

LoginNetCamConfiguration
SystemConfiguration

NetworkConfiguration
NetworkStatus
CameraConfiguration

Auto-eMailConfiguration

22

LoginNetCamConfiguration

1.Entertheloginaddressofyourcameraintheaddress
fieldofyourbrowser.

2.Thedefaultpasswordofthecamerais"password".Ifthe
defaultpasswordisnotchanged,youcansimplyclick
on"Login"tologinNetCamConfiguration.

Tochangepassword,pleaserefertopage25.

23

SystemConfiguration

SystemInformation

TheSystemInformationscreendisplaysthecurrentstatus
ofthecameraontheNetwork.

MACaddress:

IPaddress:
F/Wversion:
HTTPPort:

HostName:

theMACaddressofyourcamera

built-innetworkcard.Thisitemcannotbechanged.

thecamera'sIPaddress.

thecamera'sfirmwareversion.

theportnumberconfiguredtoreceivedata
packetsfromthecamera.ThedefaultHTTPport
numberis80.Ifyouconfigureadifferentportnumber,
youmustspecifytheportnumberinthebrowser(ex.

192.168.1.1:8080,where8080istheportnumber).An
alternativewayistoconfigureyourrouter

hostnamecanberenamedtodistinguish

differentcameras.

's

'sNAPT
settings.Pleaserefertotherouter'susermanualfor
moreinformation.

24

SystemConfiguration

ChangePassword UpgradeF/W(Firmware)

HereyoucanchangetheLoginpassword.
Typeinanewpasswordandclickon"Change";theold
passwordwillbereplacedbythenewpassword.

Toupgradethecamerafirmware,pleasegotoyour
dealer'swebsitetodownloadthelatestfirmwareandsave
itinyourharddisk.Thenclickonthe"Browse"buttonand
locate.Clickon"Update"buttonand
thecamerafirmwarewillbeupgraded.

thedownloadedfile

's

25

ThedefaultLoginpasswordis.You
shouldchangethispasswordtoensuresecurity.

"password"

NetworkConfiguration

SystemIP

Bydefault,thecameraissettoreceiveanyIPaddress
assignedbytheDHCPserverinthesamenetwork
segment.IfyouwanttoassignastaticIPtothecamera,
makesurethattheIPisavailableeverytimethecamerais
poweredon.ToconfigureastaticIPaddress,clickonthe
item"ViaStaticAssigned"andtheninputtheIPaddress,
subnetmask,gateway,andDNSserver.Thefollowingis
anexampleofthesettings:
IPaddress:192.168.1.1
Netmask:255.255.255.0
Gateway:192.168.1.254
DNSserver:192.168.1.254
Notethattheexamplemaynotbesuitableforyouractual
condition.Youshouldconsultanexpertbeforemakingany
changetothesesettings.

26

YoucanassignastaticDNSserveraddresseven
thoughthecameraissettoreceiveIPaddress
fromaDHCPserver.

WLANForNC100W

Inthismode,thecamerawilltryto

communicatewithanAccessPoint(AP)device.

Inthismode,thecamerawilltrytoestablisha

peer-to-peerconnectionwithanotherwirelessdevice.

Youcanchooseapropermodethatsuitsyour

environmentbest.

ThisistheNetworkNameusedtodistinguish
onenetworkgroupfromanother.Thissettingiscase
sensitive,anditshouldmatchtheESSIDofyourtarget
deviceortheconnectionwillnotbeestablished.The
defaultsetting"Any"enablesthecameratosearchall
possibletargetstomakeaconnection.Itisadvisedthat
youkeepthedefaultsettingundermostcircumstances.

Mode:

Infrastructure:

Ad-hoc:

ESSID:

NetworkConfiguration

27

Thesesettingsareonlyforwirelessconnection
purposes.

NetworkConfiguration

28

WLAN(continued)

Channel: ThissettingcanonlybechangedinAd-hoc

mode.Inpeer-to-peerconnection,twoassociated
devicesmustbeconfiguredtousethesamechannel;
otherwisetheconnectionwillfail.Channelnumber
rangesfrom1to14.Duetodifferentregulations,
applicablechannelsdifferindifferentareas.Seethe
followingtableforreference.

Alphanumericmode

Hexadecimalmode

64 128 64 128

26 letters10 letters13 letters5letters

Channel1-11
Channel1-14
Channel1-13
Channel10-11
Channel10-13

America

Japan

Europe(mostareas)

Spain

France

Twolevelsofencryption
methodsareavailable-64bitsand128bits.The
128bitsmethodprovidesmoreprotection,whilethe
64bitsstandardismorewidelysupported.After
specifyingtheencryptionmethod,youcanchoose
eitherAlphanumericmodeorHexadecimalmodeto
entertheencryptionkey.NotethattheWEPkeyof
cameraandAPmustmatch,ortheconnectionwillfail.
Thelengthofkeyvariesaccordingtotheencryption
modeandmethod,asthefollowingtableshows:

Encryption(WEPKey):

WEPkeyindex:AfterenablingWEPencryption,

youmustsetthisindexvaluetomatchthatofyour
AccessPoint(AP);otherwisetheconnectioncannotbe
established.

NetworkStatus

Port:

IP:
MAC:

DNS(DomainNameService)Server:

LinkStatus:

TotalTxPackets:
TotalRxPackets:
Clearbutton:

theportnumberconfiguredtoreceivedata
packetsforthecamera.ThedefaultHTTPport
numberis80.

thecamera'sIPaddress.

theMACaddressofthecamera'sbuilt-in

networkcard.

theIP

addressofDNSserver.

displaystheEthernetlinkstatus(upor

down).

theamountoftransmittedpackets.

theamountofreceivedpackets.

pressthisbuttontoresetthecountingof

"TotalTxPackets"and"TotalRxPackets".

WiredLinkInformation

29

WLANLinkInformation(forNC100W)

NetworkStatus

30

Port:

IP:
MAC:
DNSServer:
LinkStatus:

ESSID:
CHANNEL:

TotalTxPackets:
TotalRxPackets:
LinkStrength:

Clearbutton:

theportnumberconfiguredtoreceivedata
packetsforthecamera.ThedefaultHTTPportnumber
is80.

thecamera'sIPaddress.

theMACaddressofthecamera'snetworkcard.

theIPaddressofDNSserver.

displaysthewirelesslinkstatus(upor

down).

currentESSIDsetting.

thechannelcurrentlyusedfor

transmission.

theamountoftransmittedpackets.

theamountofreceivedpackets.

indicatesthelinkstrengthbetweenthe

cameraandAPdevice.

pressthisbuttontoresetthecountingof

"TotalTxPackets"and"TotalRxPackets".

CameraConfiguration

Video:
QVGA(320x240):
VGA(640x480):
Mixed(320x320or160x120):

FrameRate:

VideoFormat:

Guestassword:

VGAwithlowerresolution.

thisisthedefaultsetting.

Ifyouselectthisoption,
thePCdisplayresolutionis320x320;whileonother
deviceswithsmallerscreens(suchasPDAorcell
phones),thedisplayresolutionwillbecome160x120.

determinesthetimelengthtoproduceone
frame.Youcanincreasethetimelengthifthenetworkis
congested.

NTSCisforAmerica;whilePALisfor

Pan-Europenareas.

determineswhetheraregularuser

NeedstoenterpasswordbeforeaccessingtheNetCam

Viewerpage.

31

Audio/Notavailableyet

CameraConfiguration

32

DigitalOutput

TriggerbyDigitalInput:

On:

Off:

specifythatthedigital
outputsignalistriggereduponreceivingthedigital
inputsignal.Youcanfurtherspecifythedurationof
effectivetimeintheblankfield.

manuallyturnonthedigitaloutputsignal.Youcan
furtherspecifythedurationofeffectivetimeinthe
blankfield.

manuallydisablethedigitaloutputfeature.

Auto-eMailConfiguration

Aslongasrecipient'se-mailsettingsaresetupinAuto­eMailConfiguration,youcansende-mailswithstill
picturesattachedtotheselectedrecipients.Thecaptured
imagewillbeinJPEGformat.

Auto-eMailConfiguration

1.

2.Keyine-mailaddressesforoneormorerecipients.

3.Clickon"SelectAll"orselectrecipientsmanually.

4.Clickon"OK"tocompleteAuto-eMailConfiguration.

5.EverytimethecamerareceivesaDI(DigitalInput)
signal,thisAuto-eMailwillbesentwithastillpicture
attached.

KeyinSender'sName,Sender'sMailaddress,and
EmailSubject.

*Auto-eMaildoesnotsendvideoclips.

33

Glossary

34

1.IPAddress

IPaddressisanaddresswhichisusedtolocateanetworkdeviceonTCP/IPnetwork.

2.DHCP

DynamicHostConfigurationProtocol(DHCP)providesaframeworkforpassingconfigurationinformationtohostson aTCP/IPnetwork.

3.DNSServer

TheDomainNameSystemisadistributeddatabasethatisusedbyTCP/IPapplicationstomapbetweenhostnamesandIPaddresses,

andtoprovideelectronicmailroutinginformation.

4.MACAddress

MAC(MediaAccessControl)addressisauniquehardwarenumberonnetwork.ItisusedbytheMediaAccessControlsub-layerofData-

LinkLayerofcommunicationprotocol.

5.HTTP

TheHypertextTransferProtocol(HTTP)isanapplication-levelprotocolwiththelightnessandspeednecessaryfor distributed,

collaborative,hypermediainformationsystem.

6.ESSID

ESSIDstandsforExtendedServiceSetIdentifier.ItisusedtoidentifywirelessLANgroups.

7.TX

TXstandsfortransmission.

8.RX

RXstandsforreception.

a

a

a

a

a

a

a

a

9.NAPT(NetworkAddressPortTranslation)

NAPTisamethodbywhichmanynetworkaddressesandtheirTCP/UDPportsaretranslatedintoasinglenetworkaddressandits

TCP/UDPports.

a

Troubleshooting

35

Q1:HowdoIrestorethecameratothedefaultsettingwhiletheRDYLEDisflashingyellowlight?

viaanIPsharingrouter

A1:

Q2:HowdoIrecoverdevicewhileRDYLEDindicatesyellowlight?
A2:

Q3:HowcanIaccessmyNetCamifmyNetCamisconnectedtointernet?
A3:

Step1.Pressandholddowntheresetbutton.

Step2.PlugintheAC/DCadapter.
Step3.ReleasetheresetbuttonimmediatelywhentheRDYLEDlightchangesintoorangelight.Camerawillsoon

bereset.

Followthestepstorestorefirmware&configuration.

PleaseconfigureNetCam'sIPaddresstorouter'sDMZitem,orconfigurerouter'sNAPTtabletoredirectHTTP
packettoNetCam'sIPaddress.Forexample,IPsharingrouter'snetworkaddressis"192.168.1.x",andNetCam's
IPaddressis"192.168.1.123".Youcandirectlyconfigurerouter'sDMZitemto"192.168.1.123".Or,setrouterto
forwardIPpacketwithport80to"192.168.1.123"inNAPTtable.

Step1.Pressandholdtheresetbutton.
Step2.PlugintheAC/DCadapter.
Step3.WhenyouseetheRDYLEDindicatessteadyorangelight,don'treleasetheresetbutton.Releasethereset

buttonaftertheRDYLEDlighthaschangedintoflashingorangelight.Thecamerawillthenstartrestoring
firmware.

Troubleshooting

36

Q4:Noimageshowswhile
A4:

Q5:Isthereanylimitationonthenumberofadministrators?
A5:

Q6:IsthereanylimitationonthenumberofNetCamViewer?
A6:

Q7:Recipientscan'treceivem.
A7:

accessingNetCamViewer.

ailssentbythecamera

Q8:IwouldliketoconfigureastaticDNSIP,howcanIobtaintheinformationofmylocalDNSserver?
A8:

Q9:TheNetCamViewerdisplayisblank.
A9:

Thewebpagehasn'tpassedWindowsLogotesting.PleasegototheInternetExplorerandchangeallsettingsto
defaultsettings.

Onlyoneadministratorisallowed.

Maximunguestsand1administratorareallowedtoconnectatthesametime.

Themailservermaybetemporarilydownorbusy.Pleasetrytosendthemailagainlater.

PleaseaskyourlocalISP(InternetServiceProvider)forassistance.

Pleasecheckthesecuritylevelofyourbrowser.IfitissettoHigh,lowerthesecurityleveltosolvethisproblem.