AVerMedia MP3000, EYES PRO, MP5000, MP2016 User Manual

AVerMedia

EYES Pro/

MP2016/MP3000/MP5000

Digital Video Surveillance System

User’s Manual

300AABCK/400/0616

EYES Pro/MP2016/MP3000/MP5000

FCC NOTICE

AVerMedia User’s Manual

AVerMedia User’s Manual

EYES Pro/MP2016/MP3000/MP5000

DISCLAIMER

This device has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a commercial,
industrial or business environment. This equipment can
generate, use and radiate radio frequency energy and, if not
installed and used in accordance with the instruction, may
cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of
the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different

from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for
help.

This device complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must
accept any interference received, including interference that
may cause undesired operation.

CAUTION ON MODIFICATIONS

To comply with the limits for the Class A digital device,
pursuant to Part 15 of the FCC Rules, this device must be
installed in computer equipment certified to comply with the
Class A limits. All cables used to connect the computer and
peripherals must be shielded and grounded. Operation with
non-certified computers or non-shielded cables may result in
interference to radio or television reception.
Any changes or modifications not expressly approved by the
grantee of this device could void the user's authority to
operate the equipment.

CE NOTICE

No warranty or representation, either expressed or implied, is
made with respect to the contents of this documentation, its
quality, performance, merchantability, or fitness for a
particular purpose. Information presented in this
documentation has been carefully checked for reliability;
however, no responsibility is assumed for inaccuracies. The
information contained in this documentation is subject to
change without notice.

In no event will AVerMedia be liable for direct, indirect, special,
incidental, or consequential damages arising out of the use or
inability to use this product or documentation, even if advised
of the possibility of such damages.

TRADEMARKS

AVerMedia is a trademark of AVerMedia TECHNOLOGIES,
Inc. IBM PC is a registered trademark of International Business

Machines Corporation. Microsoft is a registered trademark and
Windows is a trademark of Microsoft Corporation. All other
products or corporate names mentioned in this documentation
are for identification and explanation purposes only, and may
be trademarks or registered trademarks of their respective
owners.

COPYRIGHT

© 2002-2003 by AVerMedia TECHNOLOGIES, Inc. All rights
reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or
translated into any language in any form by any means without
the written permission of AVerMedi a



TECHNOLOGIES, Inc.

This is a Class A product.

ENG 02

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Table of Cont ents

CHAPTER 1 INTRODUCTION....................................................... 1

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CHAPTER 4 SYSTEM CONFIGURATION AND OPERATION.......... 34

4.1 System Configuration ........................................................34

1.1 Manual Conventions ........................................................... 1

1.2 Video Card Specification ..................................................... 2

1.3 Package Contents .............................................................. 2

1.4 Hardware Recommendations ............................................... 3

1.5 Installing the Video Cards ................................................... 5

1.6 Connecting the AVerMedia Video Cards................................. 8

1.7 Attaching Cameras............................................................. 8

1.8 Connecting External Sensor/Relay........................................ 9

CHAPTER 2 DRIVER INSTALLATION ......................................... 13

2.1 Installing the Driver in Windows 98SE/Me ............................13

2.2 Installing the Driver in Windows 2000 .................................18

2.3 Installing the Driver in Windows XP.....................................23

2.4 Remove Your Video Card Driver.......................................... 26

CHAPTER 3 SOFTWARE INSTALLATION.................................... 27

System .....................................................................37

Cameras ....................................................................42

Audio ........................................................................45

Monitoring..................................................................47

Sensors .....................................................................50

Relays........................................................................51

Alarms......................................................................53

Networking.................................................................58

Scheduler....................................................................61

Backup .....................................................................67

E-Map ....................................................................72

Users Information.........................................................74

4.2 System Operation .............................................................78

3.1 Installing AVerMedia EYES Pro/MP2016/MP3000/ MP5000

Software ...............................................................................27

3.2 Product Update.................................................................32

3.3 Special Consideration ........................................................33

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Start / Stop Monitoring ..........................................83

Start / Stop Audio Recording.............83

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E-Map..................................................................84

Load / Close Network Server .................................. 85

System Configuration.............................................85

Log Viewer........................................................... 8 6

PTZ Controller.......................................................95

Status Monitoring .............................................................98

Exit / Re-login EYES Pro/MP2016/MP3000/MP5000.....101

CHAPTER 5 USING THE WEBCAM............................................ 102

5.1 Enable WebCam..............................................................1 02

6.3.1 Center Management.......................................1 15

6.3.2 Playback.......................................................118

6.3.3 PTZ Co ntrol ..................................................122

6.4 Start Recording .....................................................125

6.5 Exit RemoteManager .............................................. 125

APPENDIX A REMOTE LOGIN WITH AN MODEM-TO-MODEM

CONNECTION ......................................................................... 126

A.1 Windows 98SE / Windows Me...........................................126

A.2 Windows 2000................................................................ 131

A.3 Windows XP ...................................................................138

5.2 Use the WebCam ............................................................ 104

CHAPTER 6 REMOTEMANAGER ............................................... 106

6.1 Accessing RemoteManager ...............................................106

6.2 Setup ................................................................... 108

6.3 Operating the RemoteManager .........................................115

APPENDIX B REGISTERING DOMAIN NAME ON DDNS SERVER147

LIMITED WARRANTY.............................................................. 149

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Chapter 1 Introduction

Welcome to the realm of AVerMedia. AVerMedia EYES Pro /MP2016/
MP3000/MP5000, c omposed of one 32-bit PCI video capture c a rd, works
as a digital video surveillance system. It allows you to capture true
color images and real-time videos from 4/8/16 camera input(s)
simultaneously.

With the latest Motion Detection technology, once any movement
detected in the monitoring area , AVerMedia EYES Pro/MP2016/MP3000/
MP5000 automatically starts recording and triggers the alarm. You
don’t need to keep your eyes on the monitor all day long anymore; the
system will alert you automatically when specified events occur.

1.1 Manual Conventions

The following conventions are used throughout this manual.

Type Stands for Example

[paren.] Keys on the keyboard [Enter]
“Quotes” Words to be typed in “AVerMedia”
Italic User in each authorization level Administrator
Bold Name of a dialog box,

Sections/Option title in the dialo g
box/Field names/Buttons

Underlined Table columns Start

Caution Message: These messages are to advise you to
proceed carefully. Failure to pay attention could result in
damage to the system and may put personnel and
environment at risk.

Informational Message: These messages are intended to
provide additional inform atio n for the purpose of clarification.

Schedule
Backup

1.2 Video Card Specification

4 ports

Product Video Card Specifications

4 EYES Pro 1 card Each video capture card with 4 video inputs
8 EYES Pro 2 cards Each video capture card with 4 video inputs

16 EYES Pro 4 cards Each video capture card with 4 video inputs

MP3004 1 card Each video capture card with 4 video inputs

MP3008

MP2016/MP3016

MP5004 1 card Each video capture card with 4 video inputs

MP5008

MP5016

1 card w/ 1

daughter card

1 card w/ 3

daughter cards

1 card w/ 1

daughter card

2 cards w/2

daughter cards

Each video capture card with 4 vide o inpu ts

Each Video capture card with 4 video inputs

Each video capture card with 4 vide o inpu ts

Each video capture card with 4 vide o inpu ts

AVerMedia has been dedicated to innovating the technology of
digital video surveillance system. We have had a significant
innovation on promoting hardware that is presented as the par t
of MP series above.

1.3 Package Contents

Your AVerMedia EYES Pro/MP2016/MP3000/MP5000 package includes
the following：

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• 1 / 2 / 4 AVerMedia Video Card(s) for EYES Pro

• 1/2 AVerMedia Video Card(s) and 1/3 daughter card(s) for

MP2016/MP3000/MP5000

• AVerMedia EYES Pro/MP2016 /MP3000 /MP5000 Software CD (I ncluding
Driver, Application Software, and User’s Manual)

• AVerMedia EYES Pro/MP2016 /MP3000/MP5000
User’s Manual

• Optional external I/O Box and 15-pin
D-type Connector Cable

1.4 Hardware Recommendati ons

CPU
Motherboard

Pentium
Intel 815E/815EP (PIII), 845 (P4), 845D(P4),

845E(P4), 845G(P4)
List of motherboards tested:

• ASUS P4B

• ASUS P4B266

• ASUS P4B533

• ASUS P4B533-V

• GIGABYTE 8IRX

• GIGABYTE 8IEX

• GIGABYTE 8IEXP

• GIGABYTE 8IGX

• MSI 845E Max2

• MSI 84 5G Max

(VIA/SiS/ALi chipset motherboards
temporarily not supported)

OS Microsoft Windows 98SE/Me/2000 Pr o. /XP Pro.

Expansion Slots 1 / 2 / 3 / 4 × 32-bit PCI 2.1 compliant slots

 Transcend DDR 256MB (DDR-266)

RAM

 KingSton DDR 256MB (DDR-266)
 KingMax SD RA M 256MB (PC-133)
 KingMax DD R 256MB(DDR-333)



III 800MHz or above recommended

Hard disk

HDD

Media

40 GB of free hard disk space, at least 6GB free
space for each partition.

 Seagate ST340016A (40G 72000rpm)
 Seagate ST380021A (80G 7200r pm)

CD-ROM drive
16-bit high color SVGA graphic card with

DirectDraw capability
List of VGA Cards tested:

• Leadtek WinFast GeForce2 MX400

VGA

• Leadtek WinFast A170 DDR TDH

• Leadtek WinFast 3D S325 32MB

• Leadtek WinFast A250 TD 128MB

• ATI RADEON 8500 64MB/128MB

• ELSA GLADIAC 525 128MB

• ELSA GLADIAC 517 VIVO 64MB

Audio Sound card and speakers

Modem

List of modems tested:

Modem2modem feature
Internal:

• USR 569 9A (Chipset: 3COM)

• Creative Lab DI5630 (Chipset: Broadxent)

• SmartLink 5634PSV-R

• QDK Speedcom+ VPI56SP (Chipset: Conexant)

• GVC 56K V.90 Voice/Fax (Chipset: Motorola)

• Cyber Marmo t Rock Modem (Chipset: Ambie nt)

• Lemel MD-56KVR4 (Chipset: Conexant)

External:

• USR 568 6D (Chipset: USR)

• GVC 56Kbps (Chipset: Rockwell)

• Atrie Explore (Chipset: Conexant)

• Zyxel Omni 56K Data/Voice (Chipset: Zyxel)

• SmartLink 56TS (Chip s e t: TI)

• SmartLink 56TPC (Chipset: IC+)

• ART NET V1456VQE (Chipset: TOPIC)

• Well USB Soft Modem FM-56USB-ST (USB

interface)

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Modem

For the current update information, please check our website.

Alarm call out feature
Internal:

• Creative Lab DI5630 (Chipset: Broadxent)

• Creative Lab DI5630-5 (Chipset: Broadxent)

1.5 Installing the Video Cards

1.5.1 Installing the AVerMedia EYES Pro Video Cards

The following instructions are for installing video cards into the
AVerMedia EYES Pro system.

Before installing the video c ard, tur n of f the computer’s power,
unplug the power cable and disconnect all other cables
attached to the back of the computer.

Video card

Video Card

PCI Slot

1. Remove the computer cover.

2. Remove the I/O brackets for the four PCI expansion slot s. Save the
screws.

3. Insert the AVerMedia video cards into the available PCI expansion
slots.

4. Replace the computer cover and rec onnect all cables.

1.5.2 Installing the AVerMedia MP2016/MP3000/MP5000 Video

Cards

The following instructions are for installing video cards into the
AVerMedia MP2016/MP3000/MP5000 system.

Before installing the video card, turn off the comp uter ’s power,
unplug the power cable and disconnect all other cables
attached to the back of the computer.

MP3004/MP5004/MP5008

Video card

MP3008/MP5016

Video card

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MP3016 Video card MP2016 Video card

NOTE: Orient the

PCI Slot

Fig. 1 Fig. 2

1. Remove t he computer cover.

2. Remo ve t he I/ O bra cke ts fo r the fo ur PC I exp an sio n sl ots . Save t he
screws.

3. Align AVerMedia video card connector with the available PCI slots.

4. Screw AVerMedia video card and the 3 daughter cards respectively
into the rear panel with the screws. See the Fig .1.

5. Connect the 3 daughter cards to AVerMedia video card with ribbon
cables. See the Fig.2.

6. Replace the computer cover and reconnect all cables.

red mark u

ward.

1.6 Connecting the AVerMedia Video Cards

Up to four cameras can be connected to each AVerMedia video card ­one camera per BNC terminal.

Sensor Inputs

Relay Outputs

Infrared Sensor

Proximity Sensor

Smoke Detector

Reed Switch

Relay Control

Burglar Alarm

Access Control Lock

Camera 1

Camera 2

Camera 3

Camera 4

D-type 15-pin

Connector Cable

(Optional)

Coaxial Cable

(Not Supplied)

1.7 Attaching Cameras

Cameras must be attached to the BNC connectors of the server video
cards in a specific order to avoid transmission problems. Video cards
are stacked vertically into the chassis. If all four video cards are
installed, the rear panel of the server will appear as shown in the
diagrams below.

EYES Pro MP2016/MP3000/MP5000

1

2

3

4

5

6

7

9

10

13

14

8

11

12

15

16

1

5

9

13

2

6

10

14

3

7

11

15

4

8

12

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Cameras need to be installed according to the numerical order displayed
on the diagrams above. Whether you have one, two, three or four
video cards, the pattern is the same - cameras will be installed from

left to right starting with the t op row for EYES Pro and from top
to bottom beginning with the left-most column for
MP2016/MP3000/MP5000.

1.8 Connecting External Sensor/ Relay

Each system can come with optional External I/O Boxes and D-type 15­pin connector cables enabling you to connect sensor inputs and relay
outputs. The pin signals and specifications for the external I/O Box and
the D-type 15-pin connectors are described below.

D-type 15-pin Connector Cable

Video Card

External I/O Box

D-type 15-pin conn ector

Sensor Input 2

Sensor Input 1

Sensor Input 3

Sensor Input 4

Relay Outputs 3

Relay Output 1

Rela

Output 2

External I/O Box

Sensor Input Specification

Relay Output Specification

Surge strength: 1500 VAC
Nominal power 200mw ~ 360mw
Operating power 110mw ~ 200mw

10% )

o

C)

Pick-up
Voltage
(VDC)

Drop-Out
Voltage

(VDC)

Nominal
Current
(mA)

COIL RATINGS (at 20

Coil Nominal
Voltage

(VDC)
5 125 3.75 0.5 40
* Max Continuous Voltage at 20oC : 110% of Coil Nominal Voltage

Coil
Resistance (

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CONTACT RATINGS

Contact Arrangement 1 Form C (SPDT)
max. Switch Power

max. Switch voltage
max. Switch current

125VA 60W
125VAC 30VDC

2A
Contact Resistance 100m
Resistive Load 1A/125VAC

2A/30VDC
Contact Material AgNi10

External I/O Box Pin Signals

Pin # Definition

1 INPUT SIGNAL 1+
2 INPUT SIGNAL 2+
3 INPUT SIGNAL 3+
4 INPUT SIGNAL 4+
5 OUTPUT 3 – N ormally Closed
6 INPUT SIGNAL 1-(GND)
7 INPUT SIGNAL 2-(GND)
8 INPUT SIGNAL 3-(GND)

9 INPUT SIGNAL 4-(GND)
10 OUTPUT 3 – Common
11 OUTPUT 1 – Normal l y Open
12 OUTPUT 1 – Common
13 OUTPUT 2 – Normal l y Open
14 OUTPUT 2 – Common
15 OUTPUT 3 – Normal l y Open

Sensor Inputs

External sensors such as infrared sensors, smoke detectors, proximity
sensors, door sensors, etc., can be attached to the AVerMedia EYES Pro/
MP2016/MP3000/MP500 0’s input-signal connectors on the External I/O
Box. These devices trigger the system to respond with a predefined
action (e.g. record video)

Relay Outputs

The AVerMedia EYES Pro/MP2016/MP3000/MP5000’s output connectors
(relay output) can be attached to external output contr ol devices such
as alarms. The system can be configured to activate or deactivate
these devices. Each AVerMedia video card supports three relay outputs.
Two of them are normally open relays with one being a toggle switch.

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Chapter 2 Driver Installation

AVerMedia EYES Pro/MP2016/MP3000/MP5000 are Plug-and-Play digital
surveillance systems that supp ort Windows 98SE/Me /2000/XP. To start
using this system, first ins tall the drivers and applic ation software from
the Software CD that comes with AVerMedia EYES Pro/ MP2016/MP3000
/MP5000 system.

Check Your Windows Version

Before you install the driver, check to see whether you are using
Windows 98SE, Windows Me, Windows 2000 or Windows XP. To
do this, click Start Æ Settings Æ Control Panel on the
Window’s toolbar, and then double-click System. You will see
the Windows version under the General tab.

Depending on the version you use, yo u will encounter different dialog
boxes when installing the driver. Those listed in the following sections
are for installing drivers in Windows 98SE/Me, Windows 2000 and
Windows XP.

2.1 Installing the Driver in Windows 98SE/Me

After you have properly installed the AVerMedia video card in your
computer, power on your computer and start Windows 98SE/Me.

1. The first time you
install the
AVerMedia v ideo
card driver, you
will see the Add

New Hardware
Wizard. Insert

the Software CD
and click the
Next button.

2. Select Search

for the best
driver for your
device.
(Recommended)

and then click the
Next button.

3. Choose Specify a
location and
click the Browse
button to find the
drivers in the
[driver] folder of
the EYES Pro
/MP2016/MP3000
/MP5000
Software CD.
Click the Next
button.

4. The Add Hardware
Wizard will find
ARGUS.inf from the
folder you specified.
Click the Next button
to continue.

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5. (For Windows 98SE only) Insert the Windows 98SE CD-ROM to
start installing the driver.

6. Click the Finish
button to complete
the installation of
video driver.

7. Next you need to
install the audio driver.
Click the Next button
to proceed.

8. Select Search

for the best
driver for your
device.
(Recommended)

and click the
Next button.

9. Select Specify a
location and
click the Next
button.

10. The system will find
the video driver you
just installed because
the audio driver is the
same as the video
driver. Click the Next
button to continue.

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11. Click the Finish button
to complete the audio
driver installation and
reboot your PC.

For EYES Pro, you need to take the procedures (1~14) once for each
video card. For MP3000, you are asked to repeat the procedures 4
times; for MP2016/MP5000 8 times at most. If you have installed 4
video cards, you will find the sy stem’s device manager looking like the
following figure .

2.2 Installing the Driver in Windows 2000

After you have properly installed the video card in your computer,
power on your computer and start Windows 20 00.

1. The first time you
install the video card,
you will see the

Found New
Hardware Wizard.

Insert the EYES Pro/
MP2016/MP3000/
MP5000 Software CD
and click the Next
button.

2. Select Search for a

suitable driver for
my device
(recommended)

and click the Next
button.

3. Select Specify a
location and click
the Next button.

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4. You‘ll be prompted
to enter or browse
the location of the
video card driver.
Set the right path
and click the OK
button.

5. The system will find
argus.inf from the folder
you specified. Click the
Next button to continue.

6. Click the Yes button to
proceed with the
installation.

7. The system will soon
show that it has finished
the video driver
installation. Click the
Finish button.

8. Next you need to install
the audio driver. Click
the Next button to
proceed.

9. Select Search for a

suitable driver for my
device (recommended)

and click the Next
button.

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10. Check Specify a
location and click the
Next button.

11. You‘ll be prompted
to enter or browse
the location of the
AVerMedia v ideo
card driver. Set the
right path and click
the OK button.

12. The system will find the
video driver you just
installed because the
audio driver is the same
as the video drive r.
Click the Next button to
start installing.

13. Click the Yes button
to proceed with the
installation.

14. Click the Finish
button to complete the
installation and reboot
your PC.

For EYES Pro, you need to take the
procedures (1~14) once for each
video card. For MP3000, you are
asked to repeat the procedures 4
times; for MP2016/MP50 00 8 times
at most. If you have installed 4
video cards, you will find the
system’s device manager looking
like the following figure.

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2.3 Installing the Driver in Windows XP

After you have properly installed the video card in your computer,
power on your computer and start Windows XP.

1. The first time you
install the video card,
you will see the Found
New Hardware Wizard.
Insert the EYES Pro/
MP2016/MP3000/
MP5000 Software CD
and select Install the

software
automatically
(recommended).

Click the Next button.

2. The system will then
find the driver argus.inf
in the Software CD and
start installing. When
this dialog box shows up,
click the Continue
Anyway button to
proceed.

3. After the installation
finished, click the Finish
button.

4. You need to continue
installing the audio
driver. Select Install

the software
automatically
(recommended) and

click the Next button.

5. Because the audio

capture uses the same
driver as the video
capture, the system will
find the video driver you
just installed and start
installing. When this
dialog box appea rs, click
the Continue Anyway
button.

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6. After the installation
finished, click the
Finish button.

For EYES Pro, you need to take the procedures (1~14) once for each
video card. For MP3000, you are asked to repeat the procedures 4
times; for MP2016/MP5000 8 times at most. If you have installed 4
video cards, you will find the sy stem’s device manager looking like the
following figure .

2.4 Remove Your Video Card Driver

While removing your video card driver, you need to follow the steps
described below.

1. Find the system’s Device

Manager, ungroup Sound,
video and game controllers,

and remove all the drivers by the
names of “ARGUS WDM Audio

Capture” and “ARGUS WDM
Video Capture”

2. Delete the following files in the
specified paths.

• Windows 98/Me:
C:\WINDOWS\INF\OTHER\ DVR\ARGUS.inf
C:\WINDOWS\SYSTEM32\DRIVERS\argus.sys

• Windows 2000:
*C:\WINNT\INF\oemX.inf
*C:\WINNT\INF\oemX.pnf
C:\WINNT\SYSTEM32\DRIVERS\argus.sys

• Window s XP:
*C:\WINDOWS\INF\oemX.inf
*C:\WINDOWS\INF\oemX.pnf
C:\WINDOWS\SYSTEM32\DRIVERS\argus.sys

* For the files “oemX.inf” and “oemX.pnf,” “X” stands for numbers.
Open each of the oemX.inf and locate the [Manufacturer] section. If
the value is DVR, then this is the file you need to delete. For

oemX.pnf, delete the one that has the same number (X) as the
oemX.inf you deleted. For example, if oem0.inf has DVR in the
[Manufacturer] section, then you need to dele te both oem0.inf and
oem0.pnf.

3. Please reboot your computer to complete the re move.

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Chapter 3 Software Installation

3.1 Installing AVerMedia EYES Pro/MP2016/MP3000/
MP5000 Software

After you successfully install the video card driver, you then are ready to
install the EYES Pro/MP2016/MP30 00/MP50 00 app lication so ftware. You
can easily complete the installation of AVerMedia EYES Pro/MP2016/
MP3000/MP5000 by follow ing the simp le instructions below.

During the installation, you will be asked to key in a user
name and a password. You must remember them
because you will be prompted for entering the same
user name and password later when entering the
AVerMedia EYES Pro/MP2016/MP3000/MP5000
surveillance system.

It’s recommended that you exit all other Windows programs
before you install AVerMedia EYES Pro/MP2016/MP3000/
MP5000 surveillance system.

1. Insert the AVerMedia EYES Pro/MP2016/MP3000/MP5000 CD into
the CD-ROM drive and wait for it to auto-run.

2. Click the text “AVerMedia EYES Pro”, “AVerMedia MP2016”,
“AVerMedia MP3000”, or “ AVerMedia MP50 00” and choose the
language version you would like to install.

3. The system will then start preparing to install the AVerMedia EYES
Pro/MP2016/MP3000/MP5000 application software.

4. Click the Next
button to continue.

5. Read the License
Agreement and
click the Yes
button if you
accept it; otherwise
click the No button
to exit the setup
program.

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6. Enter your Name,
Company Name,
and the Serial No.
(printed on the CD
cover) and click the
Next button. The
name you enter
here will be used
as the System
Manager when
operating t h e
software.

7. Choose the
components you
need and then
designate the
destination folder
for the software to
be installed. Click
the Next button to
continue.

9. Select the video
format of the
camera used in
your country. If
you don’t know the
correct format,
contact your local
camera supplier.
Click the Next
button.

10. Set a password for the
System Manager. You
need to use this
password when
entering the EYES Pro
/MP2016/MP3000/
MP5000 system. Click
the Next button to
continue. The system
then starts to install
the software.

8. Specify the folder
name to store the
AVerMedia EYES Pro/
MP2016/ MP3000/
MP5000 program or
choose an existing
folder from the list.
Click the Next button.

11. Select the n u mber
of video channels
you will use on this
system and click
the Next button.

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12. After the
installation finishes,
you can choose to
create a shortcut of
EYES Pro/MP2016/
MP3000/MP5000
program and click
the Next button.

13. Before you exit the
setup program, you
can choose to view
the README file.
After you click the
Finish button, a
text file will show
up.

3.2 Product Update

To obtain the latest software, go to www.avers.com.tw to down load t he
updated software of AVerMedia EYES Pro/MP2016/MP3000/MP5000
system. After you successfully do wnload the file, fo llow the procedure s
below to update your software.

1. First you need to remove the older-version software from your
computer. Go to Control Panel and double-click on Add/Remove

Programs. Select “Uninstall Digital Video Surveillance
System” and click the Add/Remove button. You will need to

reboot the system afterwards.

2. Update your new AVerMedia software. Refer to section 3.1 –
Software Installation. It is unnecessary to update a new driver
manually because the system will execute the procedure
automatically during installation.

If your MP3000 series video card driver is beyond version 3.5, notice
that the innovation on hardware in V 3.5 has restrained you to update
the entire services, which is described as follows:

Product Present H/W

MP 3004 1 card 1 card

Update Solution

H/W

Update Solution

S/W

4 chs

14. Choose whether
you like to restart
your computer now
or later and click
the Finish button
to complete the
installation.

MP 3008 2 cards 1 card 4 chs

2 sets of

MP 3016

After finishing updating, select the desired channel numbers
and disable the unselected channels for keeping the efficiency
of the system while reinstalling vid eo c ard dr iver.

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1 card w/ 1

extended card

1 card

1 card w/ 1

extended card

4 chs

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3.3 Special Consideration

Defrag Your Hard Disk

Files on your hard disk will unavoidably become fragmented.
Fragmentation occurs when the operating system must split files into
parts and fit each part into different free segment of the hard disk to
make full use of the hard disk space. If files on your hard disk become
excessively fragmented, your system would have to work very hard to
maintain all the necessary information about the files locations. This
results in slow and bogged-down performance and it gets more and
more seri ous as the time goes on . Therefore, it is recommended tha t
you regularly run a defragment utility pro gram on your hard disk such
as Windows Disk Defragmenter especially before you start saving
recorded videos to the har d d isk .

Chapter 4 System Configuration and
Operation

Before you start running the EYES Pro/MP2016/MP3000/
MP5000 system, please set your monitor resolution to
1024 x 768 and the color to 16-bit true color or above.

4.1 System Configuration

When you first start up the AVerMedia EYES Pro/MP2016/MP3000/
MP5000, the system will reque st you to enter user ID and passwo rd to
login surveillance system. Key in the user name and password you

entered during the EYES Pro/MP2016/MP3000/MP5000
installation.

Upon the success of authentication, you will see the following main
screen of EYES Pro/MP2016/MP3000 /MP5000 Digital Video Surveillance
System.

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/

p

oad
/

o

o

a

/
op

o
o
g

/

p

g

EYES Pro/MP2016/MP3000/MP5000

EYES Pro/MP2016/MP3000/MP5000 Main Screen

Alarm & Relay Status

Network Status

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Click the System Configuration button to enter the
configuration dialog. You need to first set up your sur veillance system
before you start using it.

Exit / Login

Split Screen Display

Start

Status Bar (Hard

Disk/Network/Date &Time)

Full Screen

Sto

AutoScan

St

Start

E-Map
rt
St

Sto

M

Audio Recordin

nit
rin

L

Cl
se Netw

rk Server

System Configuration

Log Viewer

PTZ Controller

After entering the System Configuration page, you can set up the
system, cameras, audio, monitoring, sensors, relays, alarms,
networking, scheduler, backup, e-map, and user information.

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System

Clicking on

System brings you to the following dialog box for
system information. Here you need to provide some basic information
for the monitoring and recording operation.

2. Minimum Space

Next you need to provide the minimum space for hard disk
recycling. During hard disk recycling, the new ly recorded files will
overwrite the old ones. This way the system will not run out of
hard disk space to save the recorded videos.
The system will start hard disk rec ycling when the hard disk free
space is less than a user-defined number. The user-defined
number has to be greater than 450MB, the system defaults to
450MB.

3. Miscellaneous

Beep if no signal:

Check this box to have the system start beeping whenever a video
loss from a camera occurs.

1. Assign Recording Disks

First you need to assign the recording disks. Click

to browse
for the folder to save the recorded videos and click the Add button.
You can click the Delete button to remove any of the recording
disks, as long as there is at least 1 disk left to save the recording
data.

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Auto Reboot:
For better system performance and stability, it is recommended for
you to check the Auto Reboot box and the system will reboot
everyday at a user-defined hour that least interferes with your
surveillance operation.

Ask for password when login:
Check this box to enable the password protection when users login
the surveillance system.

Date Format:
Here you can choose to show the date information in the ord er of
mm/dd/yy, yy/mm/dd, or dd/mm/yy.

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,2,3,

,10,11,

,7,11,

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AutoScan:

This function allows you to view each camera image in numerical
sequence under 1-Cam Display mode. Check AutoScan to enable
this function and define the scan interval from 1 to 60 seconds
(defaults 3 seconds). When in this function is enabled, you need to

return to the main menu and click

to start the AutoScan

function. During AutoScan, you can click
Focus Camera to jump to any camera. To stop the AutoScan

function, click

again.

4. Video

For Video Standard, you need to choose from NTSC and PAL
according to the system you are using.

5. Display & Recording Rate

With this button you can
set display and recording
rate by camera. You will
see the following dialog
box when you click this
button. There are 5 levels
of display and recording
rate. Drag the bar to
adjust the display/
recording rate for each
camera.

In case All is checked, you will see that while you’re adjusting the
rate for one camera, the rate of other cameras will be adjusted at
the same time. Cameras that are adjusted together use the same
video chip on the video capture card.

…

6. 640 x 480 Resolution

The utility provides your particular demand on the better 640 x
480 resolution for the specific cameras. For EYES
Pro/MP2016/MP3000 , you can check the cameras to perform the
better resolution by clicking this butto n. Note that those cameras
are arranged to be sets according to the same video chipset on the
video capture card. For MP5000, you can set all cameras randomly
to perform 640 x 480 resolution. The arranged camera sets are
listed as follows:

Product Camera Sets

4 EYES Pro 1

4

8 EYES Pro 1,2,3,4 5,6,7,8
16 EYES Pro

MP2016

1,2,3,4 5,6,7,8
9

12 13,14,15,16
1,2,3,4,5,6,7,8,9,10,11,
12,13,14,15,16

MP3004 1, 2, 3, 4
MP3008 1,5 2,6 3,7 4,8

MP3016

1,5,9,13 2,6,10,14

15 4,8,12,16

3

MP5004 1 2 3 4
MP5008 1, 2, 3, 4, 5, 6, 7, 8

MP5016

1,9 2,10 3,11 4,12
5,13

6,14 7,15 8,16

That too many cameras were selected to be 640 x 480
resolution will result in overloading for system. For the
further information please refer to our website:

www.avers.com.tw

7. UPS (Uninterruptible Power Supply)

It enhances the security for system to warn administrators and
users if AC power fails and proceeds with system shutdown before
the end of battery backup power is reached. The UPS device should
be connected to your computer (refer to your UPS user’s guide)
before the presetting of this task .

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A. Check Enable to activate UPS meanwhile the Vendor as well as

Model of your UPS will show up in the individual boxes if your

UPS is completely connected to.

B. Determine a limited value for capacity to shutdown your

computer. The value is ranged between 10 and 90%. It is
unavailable to be set lower than 10% or higher than 90%.

UPS application must meet Window NT or above. Windows
2000 or Windows XP are recommended.

8. Update

Whenever the above settings are modified, click
update.

10. Restore

Click
restore your last settings.

11. Default

Click

to abort all the changes you made so far and

to change all values to their default settings.

to

Cameras

Double-click
configure.

Cameras and choose the camera you want to

1. Camera ID

In the No. field, you can see the c amera numb er you p ick o ut fr om
the left list.

2. Card No. / Port No.:

This section indicates the card number and the BNC connector
number that this camera is connected to. It is configured by the
system automatically and you cannot change otherwise.

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3. Enable

Check Enable to enable this camera for

Figure 1.

Gray-scale image

monitoring. If a camera is not enabled, the
image from this camera will show as Figure
1 (gray scale) on the screen. This camera’s
sign in the menu will change to

.

If a camera input is not physically connected to a camera,
you need to de-select Enable, or the system will not reach
its best performance.

4. Camera

Display:

Check Display to display the image from
this camera on the screen. If you check

Figure 2.

Color ima

e

Enable without checking Display, the
image from this camera will show as
Figure 2 (color) on the screen. Although
the image is not shown on the screen, this
camera is still performing Record When

Motion Detected, Record When Start
Monitoring, or Don’t Record,

depending on which one you chose in the

Monitoring section of the System

Configuration.

Name:
In the Name field, you can set the name for the camera.
Comment:

This field allows you to add any remarks you have for this camera.
Any comment left can serve as a reminder for system manager.

Image Properties:

You may set the following properties for the image of this camera.

brightness contrast color saturation

Settings for the image properties are configured fo r the designate d
card, which may also connect to other cameras. That means, the
settings you make for this camera will apply to other cameras that
connect to the same card.

The adjustment of image properties will result in
inefficiency as the video format is set to be PAL for the
unsupported hardware temporarily

5. PTZ Camera
PTZ Camera Setup

A. Select a Com Port where PTZ camera connector co nnected and

the PTZ Model you use (refer to your PTZ camera spec.) by the
pull-down lists. And click Set to place your setting.

B. To control PTZ camera with server’s camera by entering PTZ

Camera ID at the range of 2~22 5.

Preset Position Setup

A. Choose a position number by the pull-down list to set the

monitoring position with the right side direction interface.

Meanwhile the display you adjust will be shown on the upside.
B. Determine a Position Name for the position.
C. During AutoPan, Dwell determines the time for the camera to

stay (1~60 seconds) at one position before rotating to the next

position.
D. You can set the Speed (5~255 deg/s) with which the camera

rotates from its current position to the nex t pr e set po sition.
E. Click Set to involve into the setting.

6. Update

Click this button to update the setting.

7. Restore

Click this button to abort all the changes you made so far and
restore your last settings.

8. Default

Click this button to change all values to their default se ttings .

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Audio

Click Audio to enter the audio page as below.

1. Enable

2. Detection Sensitivity

You can click
as a reference when adjusting the se nsitivity. The system defaults
the sensitivity to 30%.

3. Properties

You can set the length of time for the system to continue recording
the audio once activated. The s ystem defaults to 5 seconds . The
length of time you set determines the size of the .WAV file. (1
second long roughly takes up 8 K of space.) The .WAV file format is
PCM 8KHz, 16bit, mono. To playback the audi o files, you need

to go to

4. Update

Click this button to update the setting.

5. Restore

Click
restore your last settings.

6. Default

Click

to test the volume of your current environment

Log Viewer.

to abort all the changes you made so far and

to change all values to their default settings.

Check here to enable the automatic sound detection. The system
will start recording upon detected volume greater than the
sensitivity you set. Note that this function only works while

the system is recording videos.

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Monitoring

In this section you can configure how the cameras perform
monitoring/recording and the related properties. Double-click on

Monitoring and choose the camera you want to configure.

Beep upon detected motion:

By checking Beep upon detected motion, you can enable the
alarm to start beeping once motion detected. You can do an

instant test it by clicking

and the following two signs

represent different situations.

: Motion detected in the detecting area

: No motion detected in the detecting area

2. Recording

You can choose the suitable recording mode among these three:
Record when start monitoring:

The system starts recording once the monitoring starts.

Record when motion detected:

The system starts recording on l y when mot ion is det ect ed, and
continues recording for 1~120 (user-defined) seconds after the
motion stops. The user-defined le ngth of time (d efault to 1 seco nd)
is set in the Stop recording after sec. section.)

Don’t record:

The system doesn’t record no matter what happ e ns.

3. Quality

1. Motion Detection

Sensitivity:

In this area, you can adjust the motion detec tion sensitivity fr om 0
to 100 (system default: 90). The highe r the value is, the better the
sensitivity the system can detect.

Record with Time Stamp:

You can also add time information on the recorded video by
checking Record with time stamp and choose the color of the
time display.

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adjust the image quality from 0 to 100 (default 50 ). The highe r the
value is, the lower the compression ratio gets, and the larger disk
space is required. You can also decide the recorded file size

by changing the compression ratio. If you select Fast
Recording with MJEPG format (lower compression ratio), the

system record faster, and therefore, the file size is bigger. On the
contrary, if you select High Compression Ratio with MPEG4, the
recorded file size will be smaller for they are highly co mpr essed.

This section allows you to choose the compressed program and

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4. Motion Detection Mask
Mask

Mask a specific area to leave the rest area for the motion detection.

A. First check Mask in the Enable field to edit the mask area.
B. Check Show Mask to make masked area visible.
C. To add or cut any masked areas, simply click

Add or Cut, an d
then draw the area you want to add to or cut from the masked
area. To clear all masked areas, click Clear. And click Invert
to invert the masked areas into unmasked ones and vise versa.

D. Choose a mask color out of from red, green, and blue.

Shield

To e n a b le Shield provides you to protect so me private areas fr om
the entire surveillance contro l into a black shie ld, ex: a fitting r oom
in a department store.

A. First check Shield in the Enable field to edit the shield ar ea.
B. Refer to Mask step C.

5. Edit

Click on either the radio button for mask or shield to spe cify the
working ar e a by Add/ Cut/ Invert/ Clear in Motion Detection

Mask field.

6. Update

Click this button to update the setting.

Sensors

Double-click on

Right-click the mouse on

Sensors to list the sensors already been configured.

Sensors to add a new sensor. Click

any desired sensor to enter the setup scr e e n of that sens or.

7. Restore

Click this button to abort all the changes you made so far and
restore your last settings.

8. Default

Click this button to change all values to their default se ttings .

9.

Start/ Stop Monitoring

After the settings are placed comple te ly, click on the button
activate the functions above when you are back to the main screen.

to

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1. Sensor ID

In the No. field, you can see the sensor number. In the Name field,
you can set the name for the sensor.

2. Content

Since each card can connect to one external I/O Box, and each I/O
box supports 4 sensor inputs, yo u can easily determine the Card

No. and Input No. as to where this sensor is connected. In the
Comment field you can add any remarks you have for this sensor.

Any comment left can serve as a reminder for the system manager.

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3. Test

You can test the sensor immediately after you install it. Click

, and if the test area turns red , it indicates the sensor is

Closed/ON. If it turns green, it indicates the sens or is Open/Off.

4. Enable

Check Enable box to activate the previous setting .

5. Update

Click this button to update the setting.

6. Restore

Click Restore to abort all the changes you made so far and restore
your last settings.

Relays

Double-click on

Right-click the mouse on

Relays to list the relays already been configured.

Relays to add a new relay. Click any

desired relay to enter the setup screen of that relay.

1. Relay ID

In the No. field, you can see the relay number. In the Name field,
you can set the name for the relay.

2. Content

Since each card can connect to one External I/O Box, and each box
supports 3 relay outputs, you can eas ily determine the Card No.
and Output No. as to w here this r e lay is connec te d.

In the Comment field you can add any remarks you have for this
relay. Any comment you left can serve as a reminder for the
system manager.

3. Test

You can test the relay immediately after you install it. Click

, and if the test area turns red, it indicates the relay is
ON/HIGH and generates an output signal. If it turns green, it
indicates the relay is OFF/LOW.

4. Enable

Check Enable box to activate the previous setting .

5. Update

Click this button to update the setting.

6. Restore

Click

to abort all the changes you made so far and

restore your last settings.

After the sensors and relays are co nfigured, you can go to

Alarm

to create alarms that will alert you when specifie d events take p lace.

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Alarms

Double-click on

You may right-click the mouse on

Alarm to list the alarm already been configured.

Alarm to add a new alarm

up to 64 alarms. Click any desired alarm to enter the setup screen of

that alarm.

For sensors, select High (Closed/ON) or Low (Open/OFF) to be the
event condition. Note that for the alarm to be triggered, both

event conditions for the camera and the sensor have to be
met.

3. Action

Recording & Relay Output:

To set actions, check the Recording column of the desired camera
to start recording, and check the Enabled column of the desired
relay to generate outputs when both the event conditions for
cameras and sensors are met.

Relay and Full Screen on Motion retrieve

After an input is triggere d, the output of relay and full screen on
motion will revert to normal status after the time you set.

Sound, Call out and Email will be activated

The output ways you designate after an alarm is generated offer
you to decide the deferment once an alarm is trig ge r ed .

Full Screen on Motion:

During surveillance, you ca n have the system to instantly pop up
the image (1-camera display mode) that has motion detected for a
user-defined length of time.

1. Alarm ID

In the No. field, yo u can see th e ala rm numb er. Also, you c an set
up the alarm name in the Name field.

2. Conditions

To set the event condition for cameras, check Motion

field of the
desired cameras to make their detected motion as an event to
trigger the alarm. And check Video Loss

field of the desired
cameras to make their weak signal or video loss as events to
trigger the alarm.

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Sound Alarm:

Check Sound to play a .WAV file when an alarm is triggered. You
can assign the path of a specific .WAV file for the system play, or

you can record a new .WAV file by clicking

. To do so,

follow the steps below:

A. Click

and the

recording utility pops up.
B. Click
C. Click

to start recording.
to stop recording.

D. Save it as the .wav file.

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Call Out:

If you have a voice modem installed, you can make the sy stem to
call out to landline/mobile phone or pag er (maximum 5 sets in total)
once an alarm is triggered. Follow the following instructions.

A. Check Call Out to enable this function.
B. Select a corr ect model for your voice modem from the drop -

down menu of Voice Modem Installed.

C. Click

to bring up the dialog bo x below to set
up the telephone information. Here you should follow the
steps described below to set the landline/mobile phone or the
pager number.

clicking . After you complete the pager
or phone information, click

to add this

number to the table.

c. Select Dial next line if busy or Dial All. In the

former case, the system will dial the next number
when the current one is busy. But if the call enters
the voice mail of the mobile phone or gets picked up
by an answering machine, the system will act as if the
call-out is completed and won’t dial the next line.
Therefore, it is recommended for you to select the
latter one, in which case the system will dial all
numbers and send the warning message.

d. The

/ buttons allow you to
update/delete a pager or a landline/mobile phone
number. To update, you need to first select the target
number, key in the updated information, and then

click
number and click

. To delete, simply select the target

.

Email:

You can email alarm messages once an alarm is triggered. Follow
the instructions below.

A. Check Email to enable this function.
B. Set the interval period and time to send the emergency e-mail.

a. Select Pager or Phone.
b. Key in the numbers for the landline/mobile phone or

the pager, whichever you selected in step a. If you’re

C. Click

up the email information.

to bring up the dialog box below to set

setting up a pager info., you can compose a text
message you wish to send to a pager by using
numbers, *, and # in the Message field. If you’re
setting up a phone info., you can browse for a .WAV

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file by clicking

or create a new .WAV file by

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Provide information for each field.

• SMTP Server: The domain name of your mail server or IP
address. (eg. avers.com.tw)

• From: The sender’s email address.

• To: The receiver’s email address. Use “;” (semicolon) to

separate each email address.

• Cc: The email address to which you want to send a copy.

• Subjec t: The sub ject of this alarm message.

• Alarm Message: The content of this email message.

D. You can click

4. Restore

to clear all the inputs. Click

to save the email settings or click

to exit the dialog box without saving.

Networking

Click

Networking to enter the networking setup page.

1. General
Server IP:

In this filed, enter the IP address of the server for remote clients to
access. Or you can choose from the drop-down menu where lists
all the available IP for your computer.

Click

to abort all the changes you made so far and

restore your last settings.

Event Log:
This file, “history.log” keeps a record of all IP addresses of the

client’s computer during a remote transmission. You can click
to change it’s location.

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Transmitting Cameras

Here you can select cameras allowed for remote monitoring.

2. Enable WebCam Server

Check here to enable WebCam Server for remote monitoring.

Port:

Set the port no. (default 80) for remote transmiss ion.

Ask for password when remote clients login:

Check here if you need remote clients to pro vide passwords when
they login the WebCam server.

Web Root:

In this field, you need to browse for the path where the WebCam
home page is stored. When the remote client login the WebCam
server, it will link to the WebCam home page from this path.

The WebCam server doesn’t work under servers with
IIS (Internet Infor ma tio n Se r vice ) inst alle d.

3. Enable Remote View server (Multicast server) via TCP/IP

If you want to transmit images for remote surveillance via TCP/IP,
first check the checkbox to enable this func tion. Determine a port
in Port box to connect client to a server with TCP port (default

9090). In addition, a fir ewall NAT function should be configured to
enable the mutual transmission.

4. Dynamic DNS

In case a dynamic server is severed, please register a domain
name with the IP address: ddns.avers.com.tw on line. Refer to

Appendix B for the further information.

Domain Name & Password

Enter the domain name and password given in the process of
registering a domain name or obtain them by asking network
administrator.

5. Update

Whenever the above settings are modified, click
update.

6. Restore

Click

to abort all the changes you made so far and

restore your last settings.

7. Default

Click

to change all values to their default settings.

to

The following is the detailed illustration to configure the connection:

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Scheduler

Click Scheduler to enter the setup page for scheduler. You can
schedule for monitoring, recording, or enabling network server by date
or by weekday. Depending on your needs, after you set all the
schedules, you can only enable the ones you currently need and disable
the rest, which might be used later.

2. Schedule Recording

You can choose to set the schedule by date or by weekday by
selecting By Date or By Weekday.

By Date:

If you set the schedule by date, you can key in the date directly or
choose from the drop-down menu and click

to add it to the

column. You can set multiple dates (max 60 days) for

a single task. To take off a date from the column, click on the date
you wish to delete and press [Delete] or [Backspace] on the
keyboard.

By Weekday:

If you set the schedule by weekday, directly choose any day in a
week. Multiple days for a single task are also acceptable.

You can only set future dates to for a schedule. Dates
in the past are not a cceptable.

1. Enable

Check this to enable a schedule. Note that you still need to click

after you enable a schedule. Enabled schedules to
monitor/record/enable netwo rk server are shown in
whereas disabled schedules are shown in

/ / .

/ / ,

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3. Time

You can key in the start and ending time for the task in the
following order: hour, minute, and AM/PM. Or use the up/down
button to adjust the time. The start time must be earlier than
the ending time. That means you can’t span the time to the next
day. To schedule a task that covers more than 1 day, you need to
separate it into 2 or more schedules for the sa me task .

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4. Task

Here you can select the task you’re scheduling for.
Monitor

If you select Monitor, the system will activate this button
on the main menu when the scheduled time is due. The system
will act according to the recording mode set in the

Monitoring

section. Meanwhile, the system will also monitor the event
conditions you set in the

Alarm section for the cameras and

sensors and trigger the alarm accordingly.

Record

If you select Record as the task, the system will have the chosen
cameras to start recording at the scheduled time. The task you set
here enjoys higher priority than the recording mode you set for
each camera. That means, even if you have set the camera to

Record when motion detected or Don’t record in the
Monitoring section, the camera will still start recording at the

scheduled time.
Enable Network Server

When this is selected to be the task, the system will load network

server

based on your settings in the Networking

section and start the remote monitoring for transmitting cameras.

Alarm

If the time of the schedule you set for a task overlaps with
the time of an existing schedule for the same task, the
system will give you a warning message below. In short,
the time of 2 schedules for the same task cannot overlap.

5. Cameras

When you select Record or Alarm to be the task, you need to
select the recording camer as here.

6. Comment

Put your remarks here as a reminder of any schedule.

7. Add

Click

to add a new schedule to the table after all the

necessary information is filled in this p age .

8. Delete

You can select any task you want to remove from the table and
click

.

9. Update

To update a schedule, select it from the table, revise the
information, and then click

to verify.

10. Restore

If Alarm box is checked, the Alarm will execute according to the
Alarm section you plan as long as the Time is due. To exercise the
prior privilege of Scheduler, the Alarm will perform by the
scheduled time even though it is not enabled in Alarm section of
System Configuration.

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Click

to abor t all the changes made so far for a schedule

and restore its last settings.

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11. Table

This table lists all the schedules you have set. You can arrange the
order of the schedules by clicking d ifferent buttons.

Click

to view all the scheduled tasks.

Click

to view all schedules for the task Monitor.

Click to
view each camera’s schedules for the task Record.

Click

to view all schedules for the task Enable Network

Server.

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Backup

Double-click on

Manual Backup and Schedule Backup. Click either to enter

the setup page for each backup method.

Manual Backup

Click

to enter the setup page for manual backup.

Backup to view two backup methods:

1. Operation

There are three ways to
backup your files:

Move:
Simply move files from
their original folders to the destination folders you assigned in
the Location field.

Copy:
Copy files to the destination you assigne d in the Location field.

Delete all. Don’t make copies.:

Simply delete all the files and leave no copies.

2. Device

Select your backup device (CD-R or Hard
Disk/ZIP) here. If you choo se CD-R, you
need to specify the size of the CD-R,
which will limit the size of each re cording
folders. After f inishing the backup, run a
CD-R burning program, such as Nero Burning, to burn the
folders on CDs.

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3. From/ To

Here you need to set the start and ending date/time.

4. Cameras

Select the cameras whose files you want to backup. Check

Audio to backup the recorded sound files.

5. Statistic

Click
files and their total size.

6. Backup

Click

Schedule Backup

Click to enter the setup page for schedule backup. Depending on
your needs, after you set all the schedules, you can only enable the
ones you currently need and disable the rest, which might be used later.

to calculate the number of the selected

to start the manual backup.

1. Enable

Check this to enable a schedule for a backup. You still need to
click

2. Schedule Backup

You can set the schedule backup by date or by weekday by
selecting By Date or By Weekday.

By Date:
If you set the schedule backup by date, you can key in the date
directly or choose from the drop-down menu and click

add it to the
(max 60 days) for a backup schedule. To take off a date
from the column, click on the date you wish to delete and press
[Delete] or [Backspace] on the keyboard.

By Weekday:
If you set the schedule backup by weekday, directly choose any
day in a week. Multiple days for a backup schedule are also
acceptable.

3. Location

You need to specify a destination here to move the backup files if
you check Move To. If you check Delete all. Don’t make
copies., the system will delete all the files and leave no copies.

after you check to enable a schedule.

column. You can set multi p le da tes

to

4. Start Time

Set the start time of the backup schedule.

5. Files between the time

Start & End:

The system will look for files of the selected cameras between
the Start and End time you set here. Adjust the time by
hour/minute and AM/PM with the up/dow n button. Note that
the start time cannot be later than the ending time. That

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means you can’t span the time to the next d ay. To backup files
that cover more than 1 day, you need to separate the files into 2
or more backup schedules.

Days before schedule d da te s:

You can also backup files X days (user-defined) before the
scheduled dates you put in the Schedule Backup section.
Example:
If you schedule for 2003/05/03 and 2003/05/06, and you enter
“2” in the number of days before scheduled dates field, then the
system will backup on 2003/05 /01 and 2003/05/04. So if you
want the system to perform backup on the exact dates you
scheduled, simply input “0” as the number of days before
scheduled dates.

6. Camera

Select the cameras whose files you want to backup. Check

Audio to backup the sound files from the selected cameras.

7. Comment

Put your remarks here to serve as a reminder of a schedule.

8. Add

After all the necessary information is filled in this page, click

to add a new schedule for a certain task to the table.

All the schedules you have set will show up in the follow ing table.

Click to abort all the changes made so far for a
schedule and restore its last settings.

E-Map

Here provides a completely configured map where all cameras, sensors ,
and relays are set.

Double-click on

Right-click the m ouse on

E-Map to list the e-maps already been configured.

E-Map to add a new e-map. Click

any desired e-maps to enter the setup screen of that e-map.

9. Delete

Select the schedule you want to remove from the table and click

to delete.

10. Update

Select the schedule you want to update, revise the information,
and then click

to verify the update.

11. Restore

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1. First define the name of e-map.

2. Configure e-map
Import

If an image of m a p (bmp./jpg. formats are supported) has existe d,
click Import button to input the image which will be shown on the
right side screen.

Edit
If you don’t have an image of map in hand or need to modify the
image, click Edit button to bring out the bmp. or jpg. programs to
create an one or revise it.

3. Arrange Cameras, Sensors, and Relays

To add a new event, drag the button of Camera, Sensor, or Relay in
the left side field and drop in the desired position of the map. The
buttons not be set up will be disabled. To delete, drag and drop it in
any positions out of the map. Whichever camera you click on, the
monitoring status of which will be displayed in the left bottom field.

4. Information

Put in some information for each event to be reference during
operation. Each edit box is limited in 32 bytes.

5. Click Update button to save your current setup.

6. Click Restore button to recover the previous setup.

7. Click Default button to change the setup to default settings.

Users Information

Click to enter the setup page for user information.

1. Add New Users

To add a new user, first fill the User ID, Full Name, Comment,
Password, Confirm Password, and Authorization Level

(System Manager, Administrator, Operator and User) f ields. Nex t
select the cameras that can be remotely viewe d by this user and

click

.

2. Remote Visible Camera section

You need to select which cameras and whether the audio files are
accessible remotely for the user you are going to add. You can
check All Cameras to select all, including the audio.

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3. Delete
To delete a user, selec t that user and click Delete.

4. Update

You can update a user’s information by selecting that user, key in
the latest information, and click Update.

5. Restore

During the modification of a user’s information, you can click
Restore to abort all the changes made so far and restore the last
settings.

6. Authorization Level

The EYES Pro/MP2016/MP3000/MP5000 surveillance system uses
the following 4 authorization levels to classify users through
password control.

System Manager Administrator

Operator User

You need to enter your ID and password to identify your
authorization level when you login/logo ut, stop/start monitor ing, or
load/stop network server. The table below illustrates the privilege
of users from different levels when accessing each function.

Load / Stop Network Server

System Configuration

System

V V V

V V

V V

Cameras V V

Audio

V V

Monitoring V V

Sensor V V

Relays

Alarms

V V
V V

Networking V V

Scheduler

Backup

E-Map

User Information

V V

V V

V V V V

V

4-Level User

Function / Setup

Start / Stop Monitoring

Start / Stop Audio R ecording

Control

System

Admin. Oper. User

Manager

V V V

V V

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Log Viewer

PTZ Controller

1-Camera Display

2-Camera Display

4-Camera Display

V V

V V V

V V V V

V V V V

V V V V

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9-Camera Display

12-Camera Display

16-Camera Display

1-Camera Enlarged Display

6-Camera Display

8-Camera Display

10-Camera Display

13-Camera Display

Full Screen Display

Start / Stop AutoScan

V V V V

V V V V

V V V V

V V V V

V V V V

V V V V

V V V V

V V V V

V V V V

V V V V

4.2 System Operation

This section describes how to operate EYES Pro/MP2016/MP3000/
MP5000 surveillance system.

…

Focus Camera

The System Manager is allowed to operate all functions and to
configure all settings for the system. The Administrator possesses

all the rights as the System Manager except to set the
Information section of System Configuration. Operator has no
rights to enter System Configuration. The User can only view the
monitoring screen.

V V V V

User

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Product Models

4 EYES Pro/MP3004/MP5004

4 EYES Pro/MP3004/MP5004 provid es
Camera Enlarged Display,
Display and

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Start/Stop AutoScan.

4-Camera Display, Full-Screen

1-Camera Display, 1-

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8 EYES Pro/MP3008/MP5008

8 EYES Pro/MP3008/MP5008 provides
Camera Enlarged Display,
Display,
Screen Display an d

16 EYES Pro/MP2016/MP3016/MP5016 provides
Display,
6-Camera Display,
10-Camera Display,

16-Camera Display, Full-Screen Display and Start/Stop

AutoScan.

Display Modes
Each display mode is illustrated in the grids below. Numbers in the

grids represent the camera number.

1-Camera Display

Click this button to view image from a single camera. If you have
more than one camera installed, you can click any number

camera.

8-Camera Display, 9-Camera Display, Full-

Start/Stop AutoScan.

16 EYES Pro/MP2016/MP3016/MP5016

1-Camera Enlarged Display, 4-Camera Display,

8-Camera Display, 9-Camera Display,

12-Camera Display, 13-Camera Display,

… (Focus Camera) to switch to a specific

4-Camera Display , 6-Camera

1-Camera Display, 1-

1-Camera

4-Camera Display

Click this button to split the screen into a 4-camera display. The
screen will first display cameras 1~4. Click it again changes the
display to cameras 5~8. Furthe r clicking will change the d isplay to
cameras 9~12, 13~16, 1~4, and so on. See the followi n g sequence.

1 2

3 4

9-Camera Display

Click this button to split the screen into a 9-camera display. The
screen will first display the camera 1~9. Click it again changes the
display to camera 5~13. Further clicking will c hange the display to
cameras 9~1, 13~5, 1 ~9, an d so on . See the fol l o wi n g sequence.

1 2 3
4 5 6
7 8 9

9 10 11
12 13 14
15 16 1

5 6

7 8

9 10

11 12

5 6 7
8 9 10
11 12 13

13 14 15
16 1 2
3 4 5

13 14

15 16

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12-Camera Display

Click this button to split the sc reen into a 12-camera display. The
screen will first display the camera 1~12. Click it again changes the
display to camera 5~16. Further clicking will c hange the display to
cameras 9~4, 13~8, 1~12, and so on. See the following sequence.

1 2 3 4

5 6 7 8

5 6 7 8

9 10 11 12

9 10 11 12

13 14 15 16

9 10 11 12

5 6 7 8

13 14 15 16

1 2 3 4

9 10 11 12

13 14 15 16

16-Camera Display

Click this button to split the screen into a 16-camera display.

1-Camera Enlarged Display

Click this button to split the screen into a 1-camera enlarged d isplay.
Further clicking will change the enlarge d imag e to the next came ra.

1

2

3

4

2

3

4

5

6/8/10/13-Camera Display

Click this button to split the s creen into a 6/8 /10/13-camera display.
Further clicking will change the enlarge d imag e to the next came ra.

Full Screen Display

Click this button to switch to full scre e n from all display modes.

1 2 3 4

5 6 7 8

9 10 11 12

13 14 15 16

Start / Stop AutoScan

AutoScan allows you to view each camera image in numerical sequence
under 1-Cam Display mode. To enable this function, you need to go to

the

System section of System Configuration to check AutoScan
and define the scan interval. After this function is enabled, return to
the main menu and click this button to start/stop the AutoScan function.

Duri ng A uto S ca n, you c an c li ck

… Focu s C amer a to

jump to any camera.

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… Focus Camera

The number on each button represents the camera number. These
buttons show the status (

enabled / disabled) of each
camera. Under all display modes, when you click any of the camera
number from the focus camera buttons, that particular camera will be
switched to the first camera in display.

Start / Stop Monitoring

Click

to start/stop monitoring. If the system is recording videos
from a camera, a red triangle will appear in the upper left corner of the
image frame. If you set this camera image to be recorded upon
detected motion, a green triangle will show up together with the red

one when you click

to start monitoring.

While monitoring, the system simultaneously mo nitors the cameras and
sensors for the conditions you set in the

Alarms section of System
Configuration. Once both conditions for cameras and sensors are met,
the corresponding alarm will be triggered.

Start / Stop Audio Recording

Click this button to start/stop re co rd ing audio. Here it shows the
volume of the current environment. According to the se ttings in the

Audio section of System Configuration, once the detected volume is
greater than the sensitivity, the system will start to record the sound for
a user-defined length of time. It will then save the .WAV file to the path
you specified. Note that the auto sound detectio n onl y wo rks

while the system is recording images from the cam era.

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E-Map

After the configuring in the

E-Map section of System Configuration,

click this button to view the e-maps.

1. Chose a map to view by clicking the map button

2. Check out Cameras, Sensors, Relays on the map
Focus on the desired event by clicking on the event button on the
map.

3. Monitoring Cameras, Sensors, and Relays
If any event is focused, the relative info rmatio n will p rese nt in the

information field; otherwise, you can monitor the status of the
camera in the right upper window. The different colors of the
icons on the map window will turn to different flashing colors
accounting for as follows:

Camera
Image

Information
Area

… .

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Icon Color Status Icon Color Status

Camera

Camera

Camera

Yellow Normal

Blue Video Loss

Green

Motion

Detection

Sensor

Sensor

Relay

Relay

Yellow

Yellow Normal

Normal

Red Activated

Red Activated

4. Click Exit to leave for main menu.

Load / Close Network Server

Click this button to load/close the network server, which allows for
remote surveillance (Web Cam/RemoteManager). You will need to
provide a password to identify your authorization level before the
system actually loads/closes the network server. To configure the
network settings, go to the
Configuration.

System Configuration

Networking section of System

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Log Viewer

Log viewer allows you to playback log files from single channel as well
as from 4/9/16 channels simultaneo usly. All the functions here will be
introduced in operational order.

Click this button to enter the follow ing lo g v iewer page.

Event Indicator

Time of the currently playing file

End time of the file

Start time of the file search

Playback Speed Control

Playback Control Panel

Search/Stop buttons

Video Search

Event Search

Intelligent Search

Exit

Enable/Disable
Audio Playback

Playback
Display
Mode

Image
Adjustment,
Zoom In,
Zoom Out,
Print, and
Save

Search Result

Refer to section 4.1 - System Configuration.

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1. Select Display Mode

When you enter this page, first select the d isplay mode by clicking

(1 Channel), (4 Channels), (9 Channels), and

(16 Channels). You can also click these buttons to switch

display mode during playback. To switch to a specific camera, click

… to play videos of that camera.

2. Audio Playback

If you also want to play audio files, click

to enable audio

playback.

3. Select Files to Play

Next you need to choose files that you want to playback.

A. Select Time

B. Play

Click the

Playback button to play files from start to

end. You can also manually drag the slide bar in the directly to

the frame you want to play and click the

Playback
button. The lines in the event indicator represent time points
where the specified event has taken place.

4. Playback Control

Once you start to playback videos, you can use the following
function buttons during playback.

Previous Frame

Pause

Next Frame

Move to Start

Reverse Playback

Playback

Move to End

Click

to select the date & time for
the start time (on the left) and end time (on the right)
respectively. The system will instantly show video data that
has motion (default event) detected during the specified time
frame in the event indicator below.

5. Playback Speed Control

You can click the up and down buttons from

to adjust the
playback speed. You can choose from 8, 4, 2, 1, 1/2, 1/4, and 1/8
times of the normal speed.

6. Image Quality

Click

to adjust the image quality. You can adjust the

brightness, contrast, color and saturation.

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7. Zoom

Click

/ to zoom in/out the image.

8. Print & Save

During playback, you can click the

Print or Save

buttons to print or save the current image.

Note that every image you save with the format of
bmp. provides the functions of anti-counterfeit and
anti-destruction. You can access Image Verify from

Programs to make verification for the saved images.

Video Search

Searches the recorded files shown in tree diagram by year/ month/
date/ hour/ minute/ second consequence.

To enable this function, complete the following tasks:

A. Click Video S ear ch and the Video Table searching list will pop up

such as the following window:

B. Click … the camera no. button to select the

camera no. which is switchable during searching.

C. Select the required recorded file from the Video Table list and

click Close to hide the window.

D. Once the Video Table hides, the initial and end time and status of

the chosen file will be shown on the left bottom of the window
where the start and end time of the files and event indicator locate.

E. Click

Playback button to display the recorded file. During
playing, the indicator in event indicato r will move with the display
going and show the playing time in the field of the start time of
the file.

F. Click Search Result to pop up the previous Video Table

searching list and take the steps above to review the recorded file .

Note that the searched peaks in Event indicato r field in this
section denote the time points o f starting recording instead of
the file positions. Therefore, a peak (not everyone) is likely to
be displayed by clicking on a showed peak directly in Event
indicator field.

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Event Search

Searches the recorded files by the alarm condition and action within a
specified period of time.

To make the function workable, complete the following steps:

A. Click Event Search and the playback control panel will turn into

the condition search panel as follow s :

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G. Select the desired recorded files and click OK to hide Event Table.

Meanwhile, the status of the files will be seen on event indicator
and the playback control panel pops up to replace the condition
search panel.

H. Click

otherwise move the indicator on event indic ator directly to display
the files. During playing, the indicato r will move with the display
going and show the displaying time of the file in the field of the
start time of the file.

I. Click Search Result to pop up the previous Event Table

searching list and take the steps above to review the recorded file .

Playback button on the playback control panel, or,

Note that the searched purplish red peaks in Event indicator
field denote the recorded files that can be displayed on
clicking them. However, the other searched peaks with other
colors indicate the generations by the selected events that
can’t be displayed on clicking them.

B. Choose the camera display mode … (1, 4, 9, 16 ch)

from playback di spl ay mode.

C. Set up the initial and end time for searching in the time fields on

the left bottom of the window.

D. Choose the search condition as the specified condition to search

the file from the condition search panel; Motio n detections, video
loss, sensor inputs, relay outputs, audio, system call out, alarm
recording.

E. Click Search Result to start searching and the coincident

recorded files will be shown on the pop-up Event Table searching
list.

F. Click Stop Search to stop searching if necessary.

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Intelligent Search

Searches the r ecor ded file s by Mask Area and Search Interval with a
specified period of time.

To enable this function, complete the steps below:

A. Click Intelligent Search and the playback control panel will be

replaced by the search condition setting panel such as the
following window:

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G. Select the desired file and click OK to hide Intelligent Table.

Meanwhile, the status of the file will be seen on Event indicator
and the playback panel pops up to replace the search condition
setting panel.

H. Click

Playback on the playback control panel, or, otherwise
move the indicator in event indicator directly to display the file.
During playing, the indicator will move with the display going and
show the displaying time of the file in the field of the start time of
the file.

I. Click Search Result to pop up the previous Intelligent Table

searching list and take the steps above to review the recorded file .

9. Exit

B. Click

… the camera no. button to select the camera

no. which is switchable during searching.
C. Set up the initial and end time for searching in the time fields.
D. Determine a time value for Search Interval.
E. Drag out a mask area with Mask Area and color box devices for

the specified detecting area.
F. Click Search Result to start searching and the coincidently

recorded files will show the searching list on pop-up Intelligent

Table.

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Click the

Exit button to exit log viewer.

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PTZ Controller

When you click this button, the PTZ control interface will pop up and
allows you to control your PTZ cameras. Click this button again to hide
this interface.

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Focus

Press the + and – buttons any time during surveillance to
increase/decrease the fo c al leng th to get a clearer image.

Direction buttons

Speed buttons

Zoom In/Out

AutoPan

Focus In/Out

AutoPan Path Group

Preset Positi on No.

1. PTZ Control

Direction & Speed

You may click the buttons on the outer circle to adjust the camera’s
direction during surveillance. The inner c ircle contains buttons for
4 levels of PTZ rotating speed. Click on them to change the speed.

Zoom

Press the + and – buttons any time during surveillance to zoom
in/out the object.

Preset Position No.

Anytime during the surveillance you can turn the camera to any
desired position by directly clicking on buttons 1~16.

AutoPan Path Group

These buttons allow you to select the path of the AutoPan. For
example, if you click

and then click the

AutoPan button, the AutoPan will do a s can from preset position
5Æ6, 6Æ7, 7Æ8, 8Æ5, 5Æ6 …… until you click the

AutoPan

You need to first choose the group of the AutoPan paths, and then
click this button to run the Auto Pan. If you don’t choose a path

before you click the

AutoPan button, the following

warning will show up.

again.

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The PTZ camera will run AutoPan based on your preset position
settings. For example, if

is chosen and the Dwell/Speed

of preset position 1 and 2 are 3 seconds/30°per second and 6
seconds/90°per secon d.

Therefore, once you click the

AutoPan button, the camera

first turns at a speed of 30°/sec from its current position to position
1 and stays for 3 seconds, then from position 1 to 2 at a speed of

90°/sec and stays for 6 seconds. The camera continues to go
around in such a fashion (2Æ3, 3Æ4, 4Æ1, 1Æ2, …..)

PTZ cameras of different makes can have different ways to
run the AutoPan function and might differ from the above.
Refer to the respective user’s manual of the PTZ camera.

2. Exit PTZ Controller

Status Monitoring

Alarm / Relay /Sensor Status

On the right side of the main surveillance
window is a panel that shows alarm, relay and
sensor status. Installed sensors are shown in
bright color while not installed ones remain
dark. Once a sensor is activated, the color will
turn yellow. For relays, installed ones are
shown in bright color and activated one s turn
yellow color.

When an alarm is triggered, the

will turn red color. Double-

clicking on this button will bring up the following dialog box.

Simply click

to exit from PTZ controller interface .

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The red dot next to the camera/sensor number indicates that the event
condition for this particular camera/sensor has been met. The green
dot indicates no event occurs. And the blue dots means the video
signal is too weak or the video cable has been disconnected (video loss.)
The list below lists all events in time order.

You may click the Reset button to clear the triggered alarms including
camera recording, siren or other relay outputs. However, this action
requires a password to confirm your authorization le vel. Click the Save
button to save all alarm records. Click the Close button to close the
dialog box.

Hard Disk Status

This area shows the remaining hard disk space and time (in hours) for
video recording. When you double-click on this area, a dialog box that
lists all recording-related events and disk spac e will po p up.

Network Status

This area presents you the curr ent network status. You can also click

in the upper-right corner of the main surveillance window to get a

full list of network related events.

Note that

will flash in maroon color during data transmission.

Date / Time

Here shows the date and time.

You can click the Save button to save the events. Or click the Recycle
button for the system to check if the har d disk needs to start recyc ling.
Click the Cancel button to exit.

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Exit / Re-login EYES Pro/MP2016/MP3000/MP5000

When you want to exit or re-login the system, c lick
logout screen below:

to enter the

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Chapter 5 Using the WebCam

You can monitor images from the AVerMedia EYES Pro/MP2016/
MP3000/MP5000 server using Internet Explorer browser. The
AVerMedia EYES Pro/MP2016/MP3000/MP5000 system ha s built in HTTP
protocol and web server services.

Note that WebCam function must be running in Internet
Explorer with version 5.5 or above.

5.1 Enable WebCam

Before you start monitoring from the remote browser, verify that the
AVerMedia EYES Pro/MP2016/MP3000/MP5000 server has finished the
following settings.

1. IE setting

Access Internet Options setting from Control Panel as the
following dialog.

Click

Click
surveillance system as another user.

Click
window.

Click

to stop monitoring and logout.

to login the EYES Pro/MP2016/MP3000/MP5000

to cancel the logout and go back to the surveillance

to minimize the surveillance window.

a. Select Security page to configure Internet and Local internet

sectors respectively.

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b. Click Custom Level button to pup up the following dialo g. Check

Enable or Prompt radio button both in Download signed
ActiveX controls and Download unsigned ActiveX controls.

2. Enable Web Cam (see

• Verify IP address.

• Select cameras to perform remote transmission.

• Check Enable WebCam server.

• Click the Update button and exit the dialog box.

Networking)

3. Load Network Server

Click
networking function.

at the bottom of the main menu to enable the

5.2 Use the WebCam

You can browse the home page of WebCam with Microsoft IE to acce ss
desired server by key in the IP or domain name of which.

When you enter the home page, you can see the system defaults to 1­Camera display. You can click these buttons to change different
numbers of split display:

1-Camera Display (640x480)

4-Camera Display (320x240)
6-Camera Display (320x240)

8-Camera Display (Enlarged : 480x360, Small: 160x120)

9-Camera Display (320x240)

10-Camera Display (Enlarg ed: 320x240, Small: 160x1 20)

16-Camera Display (160x120)

When the remote transmitting cameras are more than the split display

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number, you can click to switch the screen to display the following
cameras. For example, the server has assigned camera 1, 2, 3, 5, 7, 10,
13, and 16, in total 8 cameras for remote transmission.

If you select 4-Camera Display,

1 2

Downloadin

3

Downloading

Images…

Downloading

Images…

Images…

10

Downloadin

Images…

Click

Click

Downloading

Images…

5

7

13

Downloadin

Images…

Downloadin

Images…

Downloadin

Images…

16

Click

If you select 6-Camera Display,

1 2 3

Downloading

Images…

5

Downloading

Images…

Click

7

10

Downloading

Images…

Downloading

Images…

Downloading

Images…

Downloading

Images…

Click

13

Downloading
Images…

Downloading
Images…

16 1 2

You can also change the display sequence by assigning different
cameras to different channels. Click

drop down menu

in Server Channel No. corresponding

to select a channel from the

to camera no. If the selected cameras are not remote v iewable, then
the image on the screen will not change.

Chapter 6 RemoteManager

6.1 Accessing RemoteManager

You need to install the remote surveillance program RemoteManager
from the CD-ROM (See Chapter 3 - Software Installation.)



Note that the operation system of Microsoft
and XP are recommended for RemoteManager program.

The RemoteManager program allows you to manage the server from a
workstation almost as if you were working from the server console. This
will allow you to be able to configure the server from a remote loc ation.

Exit RemoteMana

Start Recording

Setup

Playback

PTZ Control

Center Management

Screen Split

er

Windows 2000

Alarm Report

Channel
Status

Time

Date

Rest / Total HDD Space

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Login

Once you first start the program by
clicking the shortcut of Remote Manager
on your desktop, a Login dialog right side
will prompt you to enter the user ID and
password to access to the program. Note
that only “root” is the acceptable user ID
for the initial access. And a User
Management window for permitting the
beginning into the system will be seen. To set the setting of the
permission, refer to the 6.3.1 Center Management for the detailed
description.

Alarm Report

The image will turn into red and be flashing once an alarm is trigger ed.
An alarm message with the detailed alarm status will be seen after you
click on it. It will help you control the situation of sur veillance.

Channel Status

An area where the status of all the channels will be shown as the
following description and is with a tip of channel’s, server’s, camera’s
names while your cursor points the button:

Dark Gray All Disabled

Flashing Pale Gray Video loss

Azure Normal and the image is displayed on the screen
Dull Blue Normal but the image had been disabled to display
Pink Red Recording and the image is displayed on the scree n
Dark Red Recording but the image had been disabled to display

If a camera is not enabled,
the ima
will show as the ima

e from this camera

e above

(gray scale) on the screen .

If a camera is disconnected to the
server or the si

nal from the
server is disconnected to the local
camera, the ima
above on the screen. The si
will be picked u

e will show as

nal

at an interval of

one minute until it is received.

Display Mode

Select a display mode to arrange the presentation of the screen.

Full Screen

1-Cam Display

4-Cam Display 9-Cam Display 12-Cam Display
No matter what channel mode you choose, you can assemble the
channels as you wish by clicking Channel Status

to me et the
amount of the mode. For example, if you choose 4-Cam display mode,
you can click 4-Cam display (1,4, 8, 13), (3, 5, 7, 8), or other groups of
the channels to meet the quantity of 4 channels mode.

6.2 Setup

6.2.1

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User Management

User Management provides the easy management to safeguard the
system from the unidentified users. Only the root is authorized to
configure this section.

To achieve the setting, complete the following steps:

1. Click User Management. The following windo w will app e ar:

2. Use Add/Delete/Rename button to arrange User field.

3. Determine a password and make a confirmation.

4. Click Save to save the setup of password.

5. Click OK to save or Cancel to de le te the pr ev ious arrangement.

6. Back to main menu by clicking

6.2.2 Storage Configuration

Assign Recording Disks

First you need to assign the recording disks for your folders’ storage.
Click

to browse for the folder to save the recorded videos in a
specific path and click Add button to create it. Pay a particular attention
on the path definition, the path where the recording files locate has
built-in a “\USER\ your ID\” folder., i.e., an indicated
path ”C:\Surveillance\record ing” by a root should be searched with the
path “C:\Surveillance\recording\USER\root.” You can click Delete
button to remove anyone of the recording disks, as long as there is at
least 1 disk left to save the recording data.

Minimum Space & Safe ty Q uo t a

Next you need to provide the minimum space and safety quota for hard
disk recycling. During hard disk rec ycling, the newly recorded files will
overwrite the old ones. This way the system will not run out of hard
disk space to save the recorded videos.
Minimum Space:
The system will start hard disk recycling when the hard disk fr ee sp ac e
is less than a user-defined number. The user-defined number has to be
greater than 450MB, the system defaults to 450 MB.

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Safety Quota:

Once the hard disk starts recycling, the system won’t stop until the hard
disk free space becomes more than a user-defined number, say 6000MB
(default value). Safety quota should be at least 5550 MB more

than the minimum sp ac e you ass igned.

6.2.3

Camera Setup

The setting is placed according to the privilege of every server for the
cameras corresponding to the 16 channels respectively.
Follow the tasks below to finish this section:

1. Click Camera Setup. It will show a window like the following:

2. Change channel’s names by directly click on .

3. Arrow down the list to selec t the Server’s and Camera’s names for
each channel.

4. Check Display to show the images on the screen and Recording to
enable the recording functi on fo r each chan n el .

5. Click OK to save or Cancel to de le te the pr ev ious arrangement.

The listed servers and cameras in the pull-down menu are
decided by the settings of the each of the servers.

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6.2.4 Schedule Recording

The function allows you to plan the recording schedule by date or
weekday for all the channels.

Do the steps following:

1. Click Schedule Recording
to get the window besides:

2. Check the recording by date or
by weekday and choose the
time by clicking the arrow of
the box

. The

following window will show as:

3. Click on the yy/mm position directly and use the upper left and
upper right arrows and the red circle in the bottom left corner
window to specify a date to be an operating time.

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4. Click to confirm the time setting. A settled time will appear
on the right blank box. Click Delete to delete the previous time
setting.

5. Set the Start and End time by the up and down arrows

in

Time field.

6. Check the desired cameras to be involved into the schedule in
Camera field.

7. Mentioned comment is allowed by using Add/ Delete/ Update/
Restore buttons for the further information while reco rd ing.

8. Click Ok to save or Cancel to delete the previous arrang ement.

Once the recording has been generated as the schedule, the r ecording
status is observed in Channel Status field.

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6.2.6

Sensor Status

The sensor status is viewed on the
consequent window by clicking this
button.

6.2.5

Network Setup

If you want to transmit images for remote surveillance via TCP/IP,
first click this button to pop up the follow ing dialo gue.

1. Select TCP port connecting to server via Auto assignment or
specify at least 32 ports at a range from 1025 to 65535 for
transferring image and receiving commands.

2. Click OK to save the setting or Cancel to quit the dialogue without
saving.

The following is the detailed illustration to co nfigure the connection:

6.2.7

Relay Status

The relay status is viewed on the
consequent window by clicking this
button. Otherwise, you can set the
duration of the relay output after a relay
triggered. Note that the duration
value ”0” denotes the incessant relay
output.

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6.2.8 Alarm Control

It is available to choose the server and
decide to enable or disable the
corresponding alarms.

1. Click Alarm Control to see the
window for alarm status.

2. To enable an alarm, simply click on

in the Status column and

change the status to

3. Click the OK button to save the
setting.

6.2.9

Back to the main menu by clicking this button.

Back to Main Menu

.

6.3 Operating the RemoteManager

6.3.1

Users can take advantage of this section to manage the connectable
servers’ detailed informatio n. The setting should be placed before you
commence configuring the system at the first time.

There are two ways to connect server:

1.
connection):

First you should connect to the server manually via modem before
accessing RemoteManager. Then, it is allowed to add a new server
as a dial-up server is installed by server and a dial-up networking
established by client.

Center Management

Connection via Modem to Modem (refer to Appendix A for the

2. Connection via TCP/IP
Once the function “Enable Remote View server via TCP/IP” in

the setting of Networking section in system configuration has been
checked, you are allowed to add a new server via TCP/IP.

Before arranging center manager section, please make sure
RemoteView server enabled in networking section of
System Configuration.

To offer the complete information, finish the s teps b e low :

1. Click Center Manager button and the following window appears:

2. Click Add to include an

available server to server
list. The Add Server
window will show as
follows or click Delete or
Update to modify the
setting.

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3. The multicast servers in LAN will be listed automatically on the left
side of the dialog. You can highlight the server which you want to
add and click OK or directly double click the server to add a new
multicast server.

4. In order to add a new server in WAN, enter the IP Address or
domain name of the desired server and the same port number as
the setting in Networking section of the server (default 9090).
Check Use Dial-Up Networking to configure the further setting of
network if the network connectio n is via modem to modem. Click
OK to start connecting or Cancel to quit the dialog .

5. The following pop-up window of Add Server will show the Server
Name automatically if the IP Address is correct and has been
connected. In that case the server name doesn’t show up, please
check the connection between server and re mo te clie nt.

If the port number has been changed in server end, please
delete the server and set a new one.

User
Finish the user’s information given by the specifie d s erver.
Conneting quality

Here allows user to pick a proper conneting speed for each server
to adjust the network quaility. Drag the slide bar to select one
connecting speed out of 11 levels. Namely, if the update of the
image is almost failed, you sould to increase the connectining
speed. Note that the higher quality needs the higher baud rate.
Click OK to save to add the new server in center management or
Cancel to quit the setting.

Note that the connecting speed in remote client had better
meet with that in server.

6. You will be prompted to click OK in the following window to into the
Camera Setup window once one of the users of server has been
deleted. About the instruction
of the Camera Setup, please
refer to 6.2.3 Camera Setup
section.

7. Repeat the steps above to add a new server. The maximum
numbers of server are limited in 16 for the 16 channels.

6.3.2

Playback

Once in the playback mode, users can view log files recorded in the
local/remote hard disks. Click this button and select the kind of f ile you
want for playback: Local Playback or Remote Playback.

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Local Playback

1. Click Playback to display the screen below.

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Move to Start Move to End

Previous Frame Next Frame

Slide Bar

You can drag the slide bar directly to the frame you want to play.

/ Zoom In/Out

Click the buttons to zoom in or out the images.

Image Quality

You can adjust the brightness, contrast, hue and saturation.

Print

Click the button to print the current image.

2. From the cameras’ list shown in time diagram, choose the desired
camera folder first and the time folder by yy/mm/dd then.
Consequently, the files ranged within the selected time will be listed
in time sequence in the file directory.

The files are located on the local computer so that only the
enabled cameras by local user will be found in the file list.

3. Highlight the file you want to review and use the buttons below to
control the video pl ayback.

Playback

Click this button to playback the sele c ted file .

Reverse Playback.

Pause

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Save

Use the playback panel to choose a desired frame and then click Save
button.

Delete

Click the button to delete the current file and make sure by clicking Ok
button on the pop-up window.

Backup

When you review the log files, you can click this button to save the files
onto your local disk.

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Remote Playback

1. Select Remote Playback to configure the further setting

Time

Determine a start time and the duration (up to 60 minutes) by
clicking on the arrows.

Channel

Check the desired channels to display while playback.

2. Click OK to save the setup or Cancel without any saving to enter

remote playback window below:

3. Refer to the 2~3 steps in the previous Local playback section to
view the files.

4. Back to the main menu by clicking

6.3.3

Once you have installed a PTZ camera, the functional utility will help
you to exert the control on the surveillance.

To enable the function, follow with the steps below:

1. Click PTZ Control to show the following window:

PTZ Control

.

2. Designate a channel ... connected with PTZ camera

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Preset Position Set up

Each PTZ camera can set 16 preset positions. You can move the camera
to a desired preset position simply by clicking on the number of the
preset position. To set a preset position, first select the number of the
preset position and set the direction speed. Then configure the
camera’s position with the directional control buttons, focus in/focus out
buttons, and zoom in/zoom out buttons. Finally set the stay time,
rotation speed, and click the Save button.

Direction Control

Adjust the camera’s direction with the following eight buttons; Up /
Down / Left / Right / Upper Left / Bottom Left / Upper Right / Bottom
Right.

Direction Speed

There are four speeds to decide the moving speed of the PTZ camera
during adjusting Direction Control

Focus in

Decrease the focal length of the camera to focus on the image.

Focus out

Increase the focal length of the camera to focus on the image.

Zoom in

Zoom in to enlarge the image of the object.

Zoom out

Zoom out to reduce the image of the object.

Dwell (Sec)

During AutoPan, this button determines the time for the camera to stay
(1~60 seconds) at one position before rotating to the next position.

Rotation Speed (deg/s)

You can set the speed (5~255 deg/s) by the left and right arrows at
which the camera rotates from its curr ent position to the next preset
position.

Save

After you finish setting a preset posi tio n, you need to click this button to
save it and go on to set the next preset position.

Clear

Click this button to clear the setting for the current preset position.

Group

Each PTZ camera has 4 groups to comply with the position sequences
as follows:
Group 1: 1~4 positions Group 2: 5~8 positions
Group 3: 9~12 positions Group 4:13~16 positions

AutoPan

Choose a group number first, and click this button to enable this
function.

Back to Main Menu

Click here to back to main menu.

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6.4 Start Recording

Manually enable the recording setting arranged in the Schedule
Recording section by clicking this button. Meanwhile, the recording

status is visible in the Channel Status field and Start Recording
button will turn into transparent red.

6.5 Exit RemoteManager

Click this button to exit RemoteManager. First a password control
window will prompt you to enter the password to make sure your
authorization. Then a window below will appear to confirm the quit.
Click OK to ex it or Cancel to bac k to the sy s t e m

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Appendix A Remote Login with an
Modem-to-Modem Connection

To run RemoteManager over a direct Modem-to-Modem connection
between the AVerMedia EYES Pro/MP2016/MP3000/MP5000 server and
the remote client, follow the instruc tions in the section of the operating
system you are using.

When using Modem-to-Modem connection, if the AVerMedia
EYES Pro/MP2016/MP3000/MP5000 server is running on a
Windows 98 system, the client cannot login from a Windows
2000 or Windows XP system. The client can only login from

a Windows 98 system when the server is running on a
Windows 98 syst em. It is suggested that the server run
with Windows 2000 or Windows XP system.

A.1 Windows 98SE / Windows Me

1. Server:

A. Install the Dial-up Server. Go to Control Panel and double-

click Add/Remove Programs. Select the Windows Setup
tab.

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B. Select Communication and click . The

Communication dialog box will show up. Check the box next
to Dial-up Server and click the OK button.

C. Click the OK button in the Add/Remove Programs

Properties dialog box and the system will start to install the
Dial-up Server. If you’re using Windows 98SE, you will be
prompted to insert the Windows 98SE CD-ROM.

D. After finished installing the Dial-up Server, you need to enable

the Dial-up Server. Go to

StartÆProgramsÆAccessoriesÆCommunications and click
Dial-up Networking. You will enter the window below.

E. Click the Connections tab and select Dial-up Server to enter

the setup page.

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F. Check Allow caller access to enable the Dial-up Server. Click

to set the login password and then click

to change the server type. Select PPP
from the drop-down menu and then click the OK button to
finish the ISDN setup for the server end.

2. Client:

A. Go to StartÆProgramsÆAccessoriesÆCommunications

and click Dial-up Networking. Double-click Make New
Connection to bring up the Make New Connection wizard.
Enter the server’s name and select the ISDN device you are
using. Click the Next button to continue.

B. Provide the server’s telephone number, including the area code,

and click the Next button to finish creating the new connection.

C. Go back to the Dial-up Networking window and double-click

the connection you just created. In the Connect to dialog box,
enter any User name and the Password set in step F of the

server’s ISDN setup procedure. Click
connecting to the AVerMedia EYES
Pro/MP2016/MP3000/MP5000 server.

D. Af ter you get c onne cted, access Start Æ Programs Æ Digital

Video Surveillance System Æ RemoteManager to launch
RemoteManager. Refer to Chapter 6 RemoteManager to login.
(Default IP address: 192.168.55.1)

to start

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A.2 Windows 2000

1. Server:

A. Go to StartÆProgramsÆAccessoriesÆCommunications

Wizard. Click the Next button. and click Network and Dial­up Connections. In the Network and Dial-up Connections
window, double-click Make New Connection to bring up the
Network Connection

B. Select Accept incoming connections and click the Next

button.

C. Select the ISDN device you’re using and click the Next button.

D. Select Allow virtual private connections and click the Next

button.

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E. Select users allow ed to connect to this computer from the list

or click
click

to create new users. For each user,

to set the user’s password, which is
required when the user login the server. After you finish, click
the Next button to continue.

F. Make sure that Internet Protocol (TCP/IP) is selected and

click

to enter the Incoming TCP/IP

Properties dialog box.

G. Check the boxes next to Allow callers to access my local

area network and Specify TCP/IP addresses. Set the
From IP as 192.168.55.1 and the To IP as 192.168.55.2.
Click the OK button and then click the Next button in the
Network Connection Wizard.

H. Click the Finish button to complete the ISDN setup for the

server end.

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2. Client:

A. Go to StartÆProgramsÆAccessoriesÆCommunications

and click Network and Dial-up Connections. In the

Network and Dial-up Connections window, double-click
Make New Connection to bring up the Network Connection
Wizard. Click the Next button.

B. Select Dial-up to private network and click the Next button.

C. Provide the server’s telephone number, including the area code,

and click the Next button.

D. Select For all users and click the Next button.

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E. Click the Finish button to complete the connection setup.

F. Go back to the Network and Dial-up Connections window

and double-click the connection you just created. In the dialog
box, enter any User name and the Password set in step E of

the server’s ISDN setup procedure. Click
connecting to the AVerMedia EYES
Pro/MP2016/MP3000/MP5000 server.

G. After you get connec ted , access Start Æ Programs Æ Digital

Video Surveillance System Æ RemoteManager to launch
RemoteManager. Refer to Chapter 6 RemoteManager to login.

to start

A.3 Windows XP

1. Server:

A. Go to StartÆProgramsÆAccessoriesÆCommunications

and click New Connection Wizard. Click the Next button.

B. Select Set up an advanced connection and click the Next

button.

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C. Select Accept incoming connections and click the Next

button.

D. Select the ISDN device you’re using and c lic k the Next button.

E. Select Allow virtual private connections and click the Next

button.

F. Selec t users allowed to connect to this computer from the list

or click
click

to create new users. For each user,

to set the user’s password, which is
required when the user login the server. After you finish, click
the Next button to continue.

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G. Make sure that Internet Protocol (TCP/IP) is selected and

click

to enter the Incoming TCP/IP

Properties dialog box.

H. Check the boxes next to Allow callers to access my local

area network and Specify TCP/IP addresses. Set the
From IP as 192.168.55.1 and the To IP as 192.168.55.2.
Click the OK button and then click the Next button in the
Network Connection Wizard.

I. Click the Finish button to complete the ISDN setup for the

server end.

2. Client:

A. Go to StartÆProgramsÆAccessoriesÆCommunications

and click New Connection Wizard. Click the Next button.

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B. Select Connect to the Internet and click the Next button.

C. Select Set up my connection manually and click the Next

button.

D. Select Connect using a dial-up modem and click the Next

button.

E. Enter the name of this connection and click the Next button.

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F. Provid e the server’s telep hone number, including the area code,

and click the Next button.

G. Enter any User name and the Password set in step F of the

server’s ISDN setup procedure. Click the Next button to
continue.

H. Click the Finish button to complete the connectio n setup.

I. Go to StartÆProgramsÆAccessoriesÆCommunications

and click Network Connections. Double-click the connection
you just created. In the dialog box, enter any User name and
the Password set in step F of the server’s ISDN setup

procedure. Click

to start connecting to the

AVerMedia EYES Pro/MP2016/MP3000 /MP5000 server.

J. Af ter you ge t conne cted, access Start Æ Programs Æ Digital

Video Surveillance System Æ RemoteManager to launch
RemoteManager. Refer to Chapter 6 RemoteManager to login.

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Appendix B Registering Domain
Name on DDNS Server

DDNS (Dynamic Domain Name Service), a data query service chiefly
used on Internet for translating domain names into Internet addresses.
It is allowed the remote clients intelligently search dynamic servers
without any previous enquiring for servers’ Internet addresses.

In order to take advantage of the intelligent service, please first regis ter
your domain name on the website: ddns.avers.com.tw

1. User Login
Browse the website ddns.avers.com.tw

Netscape Navigator to access the following dialogue.

First input the serial number of your product and select the
product name. Then click OK to login or Reset to clear the
previous input.

with Microsoft IE or

3. User Information
Please provide the following user information, Host Name,

Password, E-mail, Company, and Country to complete the
registration procedures.

Note that Host Name and Domain Name
(AVerMedia.avers.com.tw) are the replacement for Internet
address while a remote client tends to search a dynamic
server.

2. Pas sword
Set a password to secure your identification.

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LIMITED WARRANTY

AVerMedia TECHNOLOGIES, Inc. warrants that this product to be free of

defects resulting from faulty manufacturing or components under the following
terms:

WARRANTY LENGTH

Labor is warranted for 15 months from the date of purchase .
Replacement products will be warranted for the remainder of the 15-month
warranty period or 30 days, whichever is longer.

WHO IS PROTECTED

This warranty is enforceable only by the first consumer purchaser.

WHAT IS AND IS NOT COVERED

Except as specified below, this warranty covers all defects resulting from faulty
manufacturing of this product. The following are not covered by the warranty.

1. Any product on which the serial number has been defaced, modified, or

removed.

2. Damage, deterioration, or malfunction resulting from:

A. Accident, abuse, misuse, neglect, fire, water, lightning, or other acts of

nature, commercial or industrial use, unauthorized product modification,
or failure to follow instructions included with the product.

B. Misapplication of service by someone other than the manufacturer’s

representative.

C. Any shipment da mages. (Claims must be ma de with carriers.)
D. Any other cause that does not relate to a product defect.

3. Cartons, cases, batteries, cabinets, tapes, or accessories used with the

product.

4. AVerMedia TECHNOLOGIES, Inc. does not warrant that this product will

meet your requirements; it is
of this product for your purpose.

your responsibility to determine the suitability

WHAT WE WILL AND WILL N OT PAY FOR

We will pay labor and material expenses for covered ite ms. However, we will not
pay for the following:

1. Removal or installation charges.

2. Shipping charges.

3. Any incidental charges.

EXCLUSION OF DAMAGES

THE MANUFACTURER’S SOLE OBLIGATION AND LIABILITY UNDER THIS
WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT OF A DEFECTIVE
PRODUCT AT OUR OPTION. THE MANUFACTURER SHALL NOT, IN ANY EVENT, BE
LIABLE TO THE PURCHASER OR ANY THIRD PARTY FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGE (INCLUDING, BUT NOT LIMITED TO, DAMAGES
RESULTING FROM INTERRUPTION OF SERVICE AND LOSS OF BUSINESS) OR
LIABILITY LIMITATIONS OF IMPLIED WARRANTIES.

There are no other oral or written warranties, expressed or implied, including but
not limited to those of merchantability or fitness for a particular purpose. Any
implied warranties are limited in duration to 15 mont h s from the date of purchas e .

STATE LAW AND YOUR WARRANTY

This warranty gives you specific legal rights, and you may also have other rights
granted under state law. These rights vary from state to state.

CONTACT INFORMATION

Taiwan & International
No. 135, Jian Yi Rd., Chung Ho City, Taipei, Taiwan, R.O.C.
TEL: [phone]
FAX: [phone]
Web Site: www.avers.com.tw

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