Avermedia AverComm H300, AverComm H100 User Manual

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User Manual
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Introduction
........................................................................................................................................... 1
Package Contents
.................................................................................................................................. 1
Get Familiar with the AVerComm H300/H100
.......................................................................................... 2
Main System .................................................................................................................................... 2
Table Hub ......................................................................................................................................... 3
MIC................................................................................................................................................... 4
Camera ............................................................................................................................................ 4
Remote Control ................................................................................................................................ 5
Table Hub Control Panel .................................................................................................................. 7
Making the Connections
......................................................................................................................... 8
Connecting a VGA display device output......................................................................................... 8
Connecting a TV display output ....................................................................................................... 9
Connecting the camera to main system .......................................................................................... 9
Connecting the Table Hub and Main System................................................................................. 10
Connecting the MIC ....................................................................................................................... 10
Connecting the LAN ........................................................................................................................ 11
Connecting a Computer .................................................................................................................. 11
Connecting the Power..................................................................................................................... 11
Connecting a DVD player or Camcorder ....................................................................................... 12
Setting Up AVerComm H300/H100
........................................................................................................ 12
Camera .......................................................................................................................................... 12
Infrared Sensor .............................................................................................................................. 13
Running the AVerComm H300/H100
..................................................................................................... 13
Navigating the Menus and Settings ............................................................................................... 13
Using the On-screen keyboard and numeric pad .......................................................................... 13
Home Menu Screen
.............................................................................................................................. 14
Cam Ctrl ......................................................................................................................................... 14
To Adjust the AVerComm H300/H100 Camera ......................................................................... 14
Dial ................................................................................................................................................. 15
To Make a Call Using Dial ......................................................................................................... 15
Phonebook ..................................................................................................................................... 15
To Add Group ............................................................................................................................ 16
To Edit Group ............................................................................................................................ 17
To Delete Group ........................................................................................................................ 18
To Add Phonebook Entries ....................................................................................................... 20
To Edit Phonebook Entries ....................................................................................................... 22
To Delete Phonebook Entries ................................................................................................... 23
Call History ..................................................................................................................................... 24
To Check the IN/OUT Calls ....................................................................................................... 24
To Make a Call in Call History ................................................................................................... 25
Setting ............................................................................................................................................ 26
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Administrator .................................................................................................................................. 26
Enable/ Disable Administrator Setting ...................................................................................... 26
Quick Start ..................................................................................................................................... 28
To Setup the AVerComm H300/H100 ....................................................................................... 28
To Setup the Language ............................................................................................................. 29
To Setup the System Name ...................................................................................................... 29
LAN configuration ..................................................................................................................... 30
To Setup the Network ............................................................................................................... 31
To Setup the Date and Time ..................................................................................................... 31
General Setting .............................................................................................................................. 32
To Enable/Disable Far Control of Near Camera: ...................................................................... 32
To Set the Monitor Aspect Ratio ............................................................................................... 33
To Set the Screen Saver Timer ................................................................................................. 34
To Set the Auto Turn Off Timer ................................................................................................. 34
To Set the Auto Answer Setting ................................................................................................ 35
Network .......................................................................................................................................... 36
To Set the Gatekeeper ........................................................................................................... 36
To Set the Firewall ................................................................................................................. 37
Video /Audio ................................................................................................................................... 38
To Enable/Disable keypad tone ........................................................................................... 39
To Adjust the Mic Gain Level ............................................................................................... 39
To Specify the Video/Audio Codec ...................................................................................... 40
To Set the Camera White Balance Setting ........................................................................ 41
To Set the Camera Exposure Setting ................................................................................. 41
Reset System ................................................................................................................................. 42
To Reset the System ............................................................................................................. 42
Setting the Camera Preset Point ................................................................................................... 43
To Set the Camera Preset Point: .............................................................................................. 43
Testing the Network ....................................................................................................................... 44
To Test the Network: ................................................................................................................. 44
To Test the Video and Audio: .................................................................................................... 45
Managing the AVeComm System Using the WebTool ................................................................... 45
To Access AVerComm H300/H100 using the Internet Browser: .................................................... 46
To Add, Edit and Delete Phonebook in WebTool: .......................................................................... 46
To Download Phonebook Entries in WebTool: ............................................................................... 47
To Edit and Save the Downloaded Phonebook Entries : ............................................................... 48
To Upload Phonebook Entries in WebTool: ................................................................................... 49
To Download Call History in WebTool: ........................................................................................... 50
To Add Phonebook Entry from the Call History list: ....................................................................... 51
To Update the System:................................................................................................................... 51
To Back up the System Setting: ..................................................................................................... 52
To Restore the System Setting: ..................................................................................................... 53
Using the AVerComm H300/H100 .................................................................................................... 54
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Making a call .................................................................................................................................. 54
To Call Using the Phonebook: .................................................................................................. 54
To Call Using Dial: .................................................................................................................... 55
To Call Using Call History: ........................................................................................................ 56
To End MCU Call: ..................................................................................................................... 57
Recording your Meeting ................................................................................................................. 57
To Playback the Meeting Recording on AVerComm H300/H100 .............................................. 58
To Playback the Meeting Recording Using AVerComm VCplayer ............................................ 59
Troubleshooting ................................................................................................................................ 60
Audio .............................................................................................................................................. 60
Video / Display ............................................................................................................................... 60
Network .......................................................................................................................................... 61
General .......................................................................................................................................... 62
Limited Warranty ............................................................................................................................... 62
Federal Communications Commission Statement (Class A) ....................................................... 63
Class A ITE: ....................................................................................................................................... 64
CE Class A (EMC) .............................................................................................................................. 64
DISCLAIMER ...................................................................................................................................... 64
TRADEMARKS ................................................................................................................................... 64
COPYRIGHT ....................................................................................................................................... 64
Remote Control Battery Safety Information ................................................................................... 64
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IInnttrroodduuccttiioonn
Thank you for choosing AVerMedia AVerComm H300/H100. AVerComm H300/H100 is a video conferencing device which allows you to see and communicate with your client. With H300, you can create a 4-party video conference call with your board members from different countries or locations. This saves you time and travel expenses.
AVerComm H300/H100 uses 5-megapixel camera sensor and gives you high definition 720p video quality. AVerComm H300/H100 Table Hub comes with a built-in speaker. You can hook up the 2nd display device in the Table Hub like an LCD projector for a bigger screen or with a dual screen setup which allows you to have your presentation and video conference shown simultaneously. By using a USB flash drive, you can record the meeting and review it anytime on AVerComm H300/H100 or on PC with the bundled AVerComm VC player and share it with your meeting attendees.
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Make sure the following items are included in the package.
AVerMedia® AVerComm
H300/H100 (main system,
camera, table hub and mic)
Remote Control
L-Bracket
(camera stand)
Manual CD
2 AAA Batteries
Phone to RCA Cable
Power Adapter
Power Cord
* The power cord will vary depending on the standard power outlet of the country
where it is sold.
S-Video Cable
RCA Cable
VGA Cable
6P4C Cable
26Pin-DSub Cable
(female/female)
26Pin-DSub Cable
(male/male)
RJ-45 Cable
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Main System
(1) (2) (3)
Main system front panel (fig. 1.1)
Name
Function
(1) USB Flash Drive port
Insert a USB flash drive for recording the meeting.
(2) Network Status
Check the network connection.
(3) Power
Turn on/off the main system.
(1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11) (12)
Main system back panel (fig. 1.2)
Name
Function
(1) LAN
Use an RJ-45 Ethernet cable and connect it to RJ-45 Ethernet port. Make sure to connect AVerComm H300/H100 to an IP­based network.
(2) VIDEO OUT
Output the video signal from the main system on an TV thru RCA video connection.
(3) S-VIDEO OUT
Output the video signal from the main system on an TV thru S­Video connection.
(4) AUDIO OUT
Outputs the audio signal from the main system to a TV or speaker system thru RCA left and right audio connections.
(5) HUB I/O
Send and receive signal between the main system and table hub.
(6) VGA OUT
Output the video signal from the main system on a flat panel monitor/LCD TV or LCD/DLP projector thru RGB connection. In dual monitor mode, this will be the main screen.
(7) VIDEO IN
Receive the video signal from a media device thru RCA video connection.
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Name
Function
(8) S-VIDEO IN
Receive the video signal from a media device thru S-Video connection.
(9) AUDIO IN
Receive the audio signal from the audio device thru RCA left and right audio connection.
(10) CAMERA
Receive the image from the camera to the main system.
(11) NTSC/PAL
Set the correct TV display output system.
(12) DC 19V
Connect the power adapter into this port.
Table Hub
AV e rM e d ia IN F O R M A TIO N, In c .
Atte nt ion :
DO NO T OPEN THE C ASE
Warranty voidif thecase has been opened. AVerComm H Series(Hub) ModelNo.: V2D1
(1 ) ( 2) (3 ) (4 )
Table Hub back panel (fig. 1.2)
Name
Function
(1) VGA IN
Input the signal from a computer or other sources. Connect this port to the VGA output port of a computer. Press PRESENT on the remote and select VGA IN to share and display the computer image with the video conferencing camera image.
(2) VGA OUT
Output the video signal from the main system on a flat panel monitor or LCD/DLP projector thru VGA connection. In dual monitor mode, this port will display the local screen or present screen when the content is being shared.
(3) HUB I/O
Send and receive signal between the main system and Table Hub.
(4) MIC port
Receive the audio signal from the MIC to main system. Use the 6P4C cable to connect the mic and Table Hub.
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MIC
(2)
(1)
(fig. 1.3)
Name
Function
(1) Mute
Turn on/off the mic.
(2) MIC port
Use the 6P4C cable and connect the other end to the Table Hub MIC IN port.
Camera
(1)
(2)
(fig. 1.4)
Name
Function
(1) IR Sensor
Aim the remote control here to operate the unit.
(2) CAMERA
Send the signal from the camera to the main system.
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Remote Control
The remote control requires two (2) “AAA” size batteries (supplied), make sure batteries are installed properly before using. Aim the remote control to the AVerComm H300/H100 camera infrared sensor to operate the unit.
* Available in AVerComm H300 model only.
Name
Function
(4)
(8)
(3)
(5)
(23)
(22)
(12)
(10)
(17) (16)
(2)
(1)
(18)
(19)
(20)
(14)
(6)
(7) (9)
(15)
(13)
(11)
(21)
(fig. 1.5)
(1) Call
Start a call or add another party.
(2) Phone Book
Search contact to make a call. Enter to add, edit, delete or create group
contact entry.
(3) Enter
Make a selection in OSD menus or on-screen
keyboard.
Accept incoming call. Display the site name and icon during the
meeting.
(4) ▲,▼,◄, &
Use these buttons to navigate through the
selections in OSD menus or on-screen keyboard.
Pan and tilt the camera to adjust the visual
angle of the camera.
Move around within the zoomed in camera
image or the captured image.
(5) Present
Share either the video/image from the VGA IN port or the captured image.
This present icon will appear on the screen to indicate sharing the present image. The present icon will disappear in 5 sec.
(6) Vol +/-
Increase/decrease the speaker volume.
(7) Zoom +/-
Zoom in/out the camera image or the captured
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Name
Function
(4)
(8)
(3)
(5)
(23)
(22)
(12)
(10)
(17) (16)
(2)
(1)
(18)
(19)
(20)
(14)
(6)
(7) (9)
(15)
(13)
(11)
(21)
image.
(8) Mute
Turn on/off the MIC. This mute icon will appear when the mic is turned off. The mute icon will become translucent in 5 sec.
(9) Preset
Press hold for 3 sec to set the position of the
camera preset point from the selected number. The preset point can be set from 0-9.
Press to move the camera target to the
selected preset point number.
(10) Backspace
Move back one space and delete one character at a time.
(11) Numeric Pad
Use to enter numeric number.
(12) Input
Switch the input source between AVerComm H300/H100 camera, S-Video, or Video.
(13) Far/Near
Select to control either near site or far site camera. The cam ctrl icon will appear on the screen to show which camera site you are going to control. The cam ctrl icon will disappear in 5 sec.
The camera from the far site can only be operated when the enable far site to control the camera is permitted.
(14) Layout
Change to different split screen mode.
(15) Back
Return to previous OSD menu selection or exit OSD mode.
(16) Home
Call up the main screen.
(17) Hang Up
End the call.
(18) 16:9/4:3
Toggle between 16:9 or 4:3 to match the monitor aspect ratio.
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Name
Function
(4)
(8)
(3)
(5)
(23)
(22)
(12)
(10)
(17) (16)
(2)
(1)
(18)
(19)
(20)
(14)
(6)
(7) (9)
(15)
(13)
(11)
(21)
(19) Dual
Switch to Dual monitor mode. This split the video conference screen and present screen. The video conference screen will be displayed on the monitor connected to the VGA OUT of the main system and the present screen will be displayed on the monitor connected to the VGA OUT of the table hub.
(20) *Snapshot
Capture the image from the camera. You can share the captured image using the Present function. See (5) Present.
(21) *Image Ctrl
Zoom and pan, tilt the displayed captured image in the shared screen.
(22) *Record
Start/Stop meeting recording. The recording can only be saved in a USB storage drive.
The record icon will appear on the screen to show which site is recording. The record icon will become translucent in 5 sec.
(23) Info
Display the call statistics information.
Table Hub Control Panel
(4)
(2)
(1)
(3)
Table Hub control panel (fig. 1.6)
Name
Function
(1) QUICK PRESENTATION
Share the data from VGA IN.
(2) VOL +/-
Increase/decrease the speaker volume.
(3) LAYOUT
Change to different split screen mode.
(4) SPEAKER
Location of the speaker.
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Before making the connection, make sure the power of all devices are turned off. If you are not sure on where to connect, simply follow the illustrated connections below and also refer to the user manual of the device you are connecting the AVerComm H300/H100 with.
Make sure to connect all the connection before connecting the power.
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Locate the VGA input port of the graphics display device and connect it to VGA OUT 1 (main system) or VGA OUT 2 (Table Hub) port of AVerComm H300/H100. Both VGA OUT 1 and 2 can be used at the same time. For sharing data from VGA IN or the captured image in PRESENT mode, the present screen will be displayed in VGA OUT 2 when you split the video conference screen and present screen in DUAL mode.
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Locate the S-VIDEO, VIDEO or SCART RGB of the TV/LCD monitor and connect it to AVerComm H300/H100.
Make sure NTSC/PAL switch setting is set to proper TV system.
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Locate the CAMERA port of the camera and connect it to the CAMERA port of the main system.
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Locate the HUB I/O port of the table hub and connect it to HUB I/O port of the main system.
26 Pin D-Sub cable
(male/male)
AV er Me d ia INFO RM A TIO N, Inc .
Atten tion:
DO N OT OPEN THE CASE
Warranty void if the case has been opened.
AVer Comm H Series (Hub) Model No.: V2D1
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Locate the MIC port of the table hub and use the supplied 6P4C cable then connect it to Mic port.
Press the button on top of AVerComm H300/H100 Mic to turn on/off the mic.
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Use an RJ-45 Ethernet cable and connect it from the LAN port of AVerComm H300/H100 to RJ-45 wall jack or Ethernet hub.
Make sure to connect it to an IP-based network.
RJ-45 cable
RJ-45 wall jack
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Locate the VGA output port of the computer or laptop and connect it to VGA IN port of AVerComm H300/H100 Table Hub.
To share the data, press PRESENT and select VGA.
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Connect the power adapter to a standard 100V~240V AC power outlet.
To prevent shock, make sure the connection ports in the main system are
connected before connecting the power and turning on the power.
Make sure to use the supplied 19V power adapter.
Power adapter
Power cord
Wall outlet
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Locate the S-VIDEO, VIDEO and AUDIO output port of the media player (i.e., DVD player) or camcorder to share the video instead of the image from the camera and connect it to S-VIDEO IN, or VIDEO IN and Audio IN port of AVerComm H300/H100.
Make sure NTSC/PAL switch setting is set to proper TV system. For better video quality, we strongly suggest using S-Video Connection.
S-VIDEO
VIDEO
SCART
SCART
OUTPUT
DVD
AUDIO
AUDIO
Speaker
S-Video to SCART cable
(not supplied)
S-Video cable
RCA cable
RCA to SCART cable
(not supplied)
2 Phone to RCA Cable
Camcorder
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This section provides useful tips on how to setup the AVerComm H300/H100 to meet your needs.
Camera
The AVerComm H300/H100 camera design can be panned (Ø +- 100 deg range), tilted (Ø +­25 deg range) and zoomed (7X) with the use of the ▲, ▼, ◄ and ►, and Zoom +/- buttons on the remote control.
Avoid manually adjusting the camera to prevent misalignment and damaging the pan and tilt motor. Always use the remote control to pan and tilt the camera head.
100°
100°
25°
25°
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Infrared Sensor
Aim the remote control at the camera infrared sensor to operate the unit.
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Upon running the AVerComm H300/H100 for the first time or the system is being reset, the system will instantly direct you to Quick Start menu. See Quick Start.
Navigating the Menus and Settings
1. In the Home menu, press ► and on the remote to toggle between the 5 selections.
2. Press to make a selection or the new setting to take effect.
Using the On-screen keyboard and numeric pad
1. Use the ▲, ▼, ◄ and ► buttons to move the
selection and to make a selection.
2. Select and press to void the action and
return to the previous or Home menu.
3. Select and press to delete all the entered
characters or number.
4. Select and press to delete one character
or number.
5. Select and press to save and take effect
the action and return to previous menu.
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6. For numeric pad, you may use the number button on
the remote and press to save and take effect the action and return to previous menu. Before
you press , make sure in the numeric pad the
is selected.
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There are 5 selections on the Home menu screen: Cam Ctrl, Dial, Phonebook, Call History, and Setting. Upon running the AVerComm H300/H100, the Home menu screen will be displayed.
Simply use the and buttons to move between selections and press to make a selection. You can easily place a call and select the site contact either in Phonebook, Call History, or Dial. The administrator can also set security password to prevent changing the system setting and WebTool access.
Cam Ctrl
The Cam Ctrl allows you to adjust the visual angle of the camera, before making a call.
To Adjust the AVerComm H300/H100 Camera
1. Select Cam Ctrl and press . The screen will completely show the camera image and hide the Home menu.
2. Using the remote control, press and ► to pan, and ▼ to tilt, and Zoom+ and Zoom- to increase and decrease the camera magnification.
3. Press to call up the Home menu again or to return to previous.
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Dial
The Dial allows you to make a call by entering the IP address and set the call quality setting.
To Make a Call Using Dial
1. Select Dial and press . The on-screen numeric pad will appear.
To set the Call Quality, use ▲, ▼, ◄ and ► buttons to move the selection box to the Call Quality drop-
down list and press to select the value.
2. Use the numeric button on the remote to enter the IP address and press to make a call.
Phonebook
The Phonebook allows you store, edit, delete contact information, group contact by category, search contact and make a call. The group and site name of the contacts in the directory will be displayed in alphabetical order. You may also use the WebTool to work on the phonebook entries.
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To Add Group
1. Select Phonebook and press .
2. Select Group and press .
In grouping the contacts, you can easily categorize the contacts into a specific group such as client, vendor, company, branch, and etc.
3. Select New Group and press .
4. Use the ▲, ▼, ◄ and ► buttons to move the selection in the on-screen keyboard and press to make a selection. Select and press to
save the new group name.
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5. The new group name will be saved and displayed in the Group list.
To Edit Group
1. Select Phonebook and press .
2. Select Group and press .
3. Select the name you want to modify in the Group list.
4. Select Edit Group and press .
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5. Use the ▲, ▼, ◄ and ► buttons to move the selection in the on-screen keyboard and press to make a selection. Select and press to save
the revised group name.
6. The revised group name will be saved and displayed in the Group list.
To Delete Group
1. Select Phonebook and press .
2. Select Group and press .
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3. Select the name you want to remove in the Group list.
4. Select Delete Group and press .
5. Select “Yes” to remove the selected group name and “No” to cancel group name deletion.
6. The selected group name will no longer appear in the group list when deleted.
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To Add Phonebook Entries
1. Select Phonebook and press .
2. Select New Site and press .
3. Select the group name.
4. Select Site Name box and press .
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5. Use the ▲, ▼, ◄ and ► buttons to move the selection in the on-screen keyboard and press to make a selection. Select and press when
you are done to save the new site name.
6. Select the IP address box and press .
7. Use the numeric number button on the remote to enter the IP address and select to save.
8. Select the call quality value in the drop-down box and press .
The bandwidth setting in the Auto Call Quality selection will be used when Auto is selected in Call Quality.
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9. Select Save to store the newly added site contact and Cancel to undo adding contact.
To Edit Phonebook Entries
1. Select Phonebook and press .
2. Select the contact you want to modify.
3. Select Edit Site and press .
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4. In the Phonebook > Edit Site, you may change the Group name, Site Name, IP Address, and Call Quality.
5. After making the changes, select Save to apply the new changes or Cancel to undo the changes and return to Phonebook menu.
6. The saved changes will be shown in the Group­Site list.
To Delete Phonebook Entries
1. Select Phonebook and press .
2. Select the contact you want to delete.
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3. Select Delete Site and press .
4. Select “Yes” to remove the selected contact and “No” to cancel contact deletion.
5. The selected contact will no longer appear in the group-site list when deleted.
Call History
The Call History allows you to check the incoming and outgoing calls and to make a call by selecting in the Call History list. You may also find if the call is being answered or failed connection.
To Check the IN/OUT Calls
1. Select Call History and press .
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2. In the Call History, it will show the IP address or the Site name, Date and Time of call and Call status. Refer to the table below to check the call status.
Call Status
Answered
Failed
IN
OUT
To Make a Call in Call History
1. Select Call History and press .
2. Use the ▲, and ▼ buttons to move the selection and scroll up and down in the call history list and
press to make a call.
3. The call will be connected.
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Setting
In the Setting menu, allows you to modify system setting, check the system info, test the system before using AVerComm H300/H100 and watch the recorded file.
Administrator
The Administrator allows you to set password to prevent unauthorized user to change the system settings and access WebTool.
Enable/ Disable Administrator Setting
1. Select Setting and press .
2. Select Administrator and press .
3. Select Enable Admin and press to enable/disable administrator password protected setting.
(disabled)
(enabled)
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4. If you enable the Admin feature, select Change Password and press .
Note: Default password is 1234
5. Use the ▲, ▼, ◄ and ► buttons to move the selection in the on-screen keyboard and press to make a selection. Select and press when
you are done entering the password.
6. You will be asked to enter the password again for confirmation.
7. The entered password will be saved.
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Quick
Start
The Quick Start is the easiest way for you to set up the system if you are using AVerComm H300/H100 for the first time.
To Setup the AVerComm H300/H100
1. In the Home menu, click Setting and select System Settings > Quick Start.
If the system is administrator password protected, you need to enter the password to change the System Settings.
2. In the Quick Start menu, you can modify following settings: Language System Name LAN Configuration Network Date and Time
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To Setup the Language
1. Select Language and press .
2. Use the ▲ and ▼buttons and select from the
language you prefer.
3. Press to change the system into the selected
language.
To Setup the System Name
1. Select System Name and press .
2. Use the ▲, ▼, ◄ and ► buttons to navigate and
to make a selection.
3. Select and press to save and take effect the action and return to previous menu.
The system name will be displayed on the screen for 5 sec after making a call or answered a call.
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LAN configuration
1. Select LAN Configuration and press .
2. In Obtain IP Address selection, select the type of IP and press .
DHCP configures the system to
automatically obtain IP address from the DHCP server.
Static IP – configures the system to use the
assigned IP Address. Select this when the public IP address is available.
Your IP address is - shows the current IP
address; enter info when you need to configure your IP address manually.
Subnet Mask - shows the designated IP
address routing prefix; enter info when the system does not automatically obtain the subnet mask.
Default Gateway - allows traffic from one
point and exit point in network; enter info when the system does not automatically obtain the gateway.
3. Select Apply and press to save the setting.
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To Setup the Network
1. Select Network and press . You may also set the network setting in Network selection. Go to Setting > System Settings > Network.
2. Select the maximum transmitting and receiving bandwidth and press to make a selection.
Max. Transmitting/Receiving Bandwidth -
allows you to specify the maximum bandwidth of the outbound and inbound calls. AVerComm H300/H100 system supports up to 4Mb.
Auto Call Quality - enables you to select
default outbound/inbound bandwidth. This setting will be used when Auto is selected in the Call Quality setting.
To Setup the Date and Time
1. Select Date and Time and press .
2. Select the Date and Time format you prefer and enter the date and time value.
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General Setting
In General Setting, you can enable/disable Far Control of Near Camera to allow the far site to control your Camera, select the system language, set the monitor aspect ratio, enable/disable Auto Power-off mode to switch in standby mode when not in use for 2 hours, set the system to automatically answer/reject the incoming call, and setup the system date and time.
To Enable/Disable Far Control of Near Camera:
1. Select Setting and press .
2. Select System Settings.
3. Select General Setting
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4. Select Far Control of Near Camera. Enable to let the far site control your camera.
To Set the Monitor Aspect Ratio
1. Select Setting and press .
2. Select General Setting > General Setting and
press .
3. Select Monitor Aspect Ratio drop-down box and
press . Choose the appropriate aspect ratio of the display device you using. If you want the system to automatically detect the right setting,
choose Auto. Press to make the selection.
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To Set the Screen Saver Timer
1. Select Setting and press .
2. Select System Settings > General Setting and press .
3. Select Screen Saver drop-down box and press
. Then select the time for the system to
automatically switch to standby mode or OFF to disable this feature. Press to make a
selection. The screen will turn black when the system is in
standby mode. Press any button on the remote to wake up the system.
To Set the Auto Turn Off Timer
1. Select Setting and press .
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2. Select System Settings > General Setting and press .
3. Select the Auto Power-off Mode drop-down box and press . Then select the time of idle mode
before the system automatically turns off or OFF to disable this feature. The system will completely turn off. To turn on the system you need to press the Power button on the main unit.
To Set the Auto Answer Setting
1. Select Setting and press .
2. Select System Settings > General Setting > Call Settings and press .
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3. Select Auto Answer and press . In the Auto Answer menu, select OFF to turn off Auto Answer, ON to answer the call automatically, and Do Not Disturb to automatically reject incoming calls.
If you are already in a meeting, even if the Auto Answer is turned on, you need to manually accept the next call.
Network
Network allows you to setup the network bandwidth, auto call quality, gatekeeper and firewall setting.
To Set the Gatekeeper
1. Select Setting > System Settings > Network and press .
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2. Select Gatekeeper and press .
3. The Gatekeeper in AVerComm H300/H100 serves the purpose of translating services from E.164 IDs to IP addresses in an H.323 network.
Select the following to setup the Gatekeeper.
H.323 name: gatekeeper will use this name to
identify your system.
H.323 Extension (E.164): enter numeric data for
gatekeeper to use to identify your system.
Gatekeeper IP Address: enter IP address for the
gatekeeper server.
Use Gatekeeper: activate/deactivate gatekeeper.
To Set the Firewall
Make sure to setup the Gatekeeper before setting up the Firewall.
1. Select Setting > System Settings > Network and press .
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2. Select Firewall and press .
3. AVerComm H300/H100 support firewall traversal of H.323 calls.
Select the following to setup the Firewall.
TCP/UDP ports: By default, the system
communicates through TCP/UDP ports in the range from 30000 to 30039. You can specify the range for your network environment.
Note: You must configure your firewall to allow inbound/outbound traffic through TCP port 1720/1719 for H.323 call set up
Enable H.460 Firewall Traversal: The gatekeeper must support this feature and register
to dedicate gatekeeper for the system.
NAT Configuration: AVerComm H300/H100 supports NAT system that use internal IP
address to communicate with other devices outside the LAN.
NAT Public (WAN) Address: The NAT public address must be entered when you enable
the feature on NAT configuration.
Video /Audio
In Video Audio setting, you can enable/disable keypad tone, set the MIC gain level, select the preferred video and audio codec.
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To Enable/Disable keypad tone
1. Select Setting > System Settings > Video/Audio and press .
2. Select Keypad Tone check box and press . This will enable/disable to
hear the tone sound when you are dialing the number using the remote control.
To Adjust the Mic Gain Level
1. Select Setting > System Settings > Video/Audio and press .
2. Select Mic Gain Level and press . Select from the mic gain level up to 9.
AVerComm H300/H100 allows you to adjust mic gain level for the proper MIC volume and this will help to get better reception on MIC.
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To Specify the Video/Audio Codec
1. Select Setting > System Settings > Video/Audio and press .
2. Select Video/Audio Codecs and press to specify the codec you want to support. AVerComm H300/H100 support H.323 standard coding algorithm, each codec has unique properties and performs best given a certain set of circumstances. For Video : H.264, H.263+, H.263, H.261 For Voice : G.728, G.722.1C, G.722.1, G.722, G.711 Please contact system administrator if you have any question on these codecs.
↓↓
↓↓
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To Set the Camera White Balance Setting
1. Select Setting > System Settings > Video/Audio and press .
2. Select Camera > White Balance drop-down box and press .
3. Select the type of mode you prefer and press .
To Set the Camera Exposure Setting
1. Select Setting > System Settings > Video/Audio and press .
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2. Select Camera > Exposure drop-down box and press .
3. Select the type setting you prefer and press .
Reset System
Reset System allows you to restore the system back to factory setting, clear phonebook entries, and call history. Make sure to back up the information before resetting the system.
To Reset the System
1. Select Setting > System Settings > Reset System and press .
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2. Choose from the selections to reset the system, clear phonebook, or clear call history.
Default Setting Reset: LAN configuration,
video/audio codec selection and call settings will be reset.
Clear phonebook: all the phonebook
entries stored in the system will be deleted.
Clear Call History: all the incoming and
outgoing call record will be deleted.
SSeettttiinngg tthhee CCaammeerraa PPrreesseett PPooiinntt
You can set the camera preset point on or before the call session.
To Set the Camera Preset Point:
1. Run the AVerComm H300/H100, the Home menu will appear. Select Cam Ctrl to adjust the visual angle of the camera.
2. Adjust the camera to the view you want using the ▲,▼,◄, & ►, and Zoom +/- buttons of the remote.
3. Press/hold the PRESET button on remote for 3 sec to save the position of the camera as the preset point.
4. To recall the preset point of the camera, press PRESET.
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TTeessttiinngg tthhee NNeettwwoorrkk
This feature tests the network ability between local and far site. It also includes the audio and video acknowledge.
To Test the Network:
1. In the Home menu, click Setting.
2. Select Test > Network Test.
3. Enter the Far Site IP address. Select and press . You may also contact our technical
support for IP address to test your unit.
4. You will be able to see the test result for
Acknowledge, Connect, Transmit Audio/Video and Receive Audio/Video. When
the call is connected. The result will indicate OK on each section; if not, please contact your
system administrator. To disconnect, press Hang Up.
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To Test the Video and Audio:
1. In the Home menu, click Setting.
2. Select Test > Video/Audio.
3. You will be able to see two identical video displays to show that your video is working. To test the speaker and mic, speak on the mic. If you can hear your voice, it means your speaker
and mic are working. Press to exit.
MMaannaaggiinngg tthhee AAVVeeCCoommmm SSyysstteemm UUssiinngg tthhee WWeebbTTooooll
The WebTool allows you to access AVerComm H300/H100 system from the remote site by using the internet browser. You can access the Phonebook to add, edit and delete entries, Call history to view and add the call data in phonebook entry, System Update to update your AVerComm H300/H100 and System Restore to back up and restore the AVerComm H300/H100 to your previous setting. You can also contact our technical support for assistance.
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TToo AAcccceessss AAVVeerrCCoommmm HH330000//HH110000 uussiinngg tthhee IInntteerrnneett BBrroowwsseerr::
1. Type your IP address in the internet browser address bar. If the system is administrator password protected, you need to enter the password to sign in.
2. In the WebTool page, you can access the Phonebook, Call history, System Update, and System Restore.
TToo AAdddd,, EEddiitt aanndd DDeelleettee PPhhoonneebbooookk iinn WWeebbTTooooll::
1. In WebTool page, click Phone book.
2. In Phone book page, you can work on the
phonebook entry by clicking the New Site, Edit Site, Delete Site and Group. You can also download the phonebook entries and upload it to another AVerComm H300/H100 unit. The saved file can be edited using the MS Excel.
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TToo DDoowwnnllooaadd PPhhoonneebbooookk EEnnttrriieess iinn WWeebbTTooooll:
:
1. Click Download to download the phonebook entries.
2. You will be prompt to open, save or cancel the operation. Click Save.
3. Locate on where you want to save the file. Click Save.
4. You will be prompt to open the file or close the message box when the download is compete.
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TToo EEddiitt aanndd SSaavvee tthhee DDoowwnnllooaaddeedd PPhhoonneebbooookk EEnnttrriieess ::
1. Locate and open the file using MS Excel and
select As an XML list. Click OK.
2. Click ok to create a schema based on the XML
source data.
3. You may now edit the file.
4. Make sure to save the file as XML Data to be
able to upload the file back to the system.
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TToo UUppllooaadd PPhhoonneebbooookk EEnnttrriieess iinn WWeebbTTooooll::
1. Click Browse… and locate the phonebook
entries xml file you wish to upload.
2. Select the xml file and click Open.
3. Click Upload.
4. Click OK to replace the existing phonebook in
the system with the new one.
5. You will be notified when you have
successfully uploaded the file. Click OK.
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TToo DDoowwnnllooaadd CCaallll HHiissttoorryy iinn WWeebbTTooooll::
1. Click Call History in WebTool page.
2. Click Download to download the Call History
data.
3. You will be prompt to open, save or cancel the
operation. Click Save.
4. Locate on where you want to save the file.
Click Save.
5. You will be prompt to open the file or close the
message box when the download is compete.
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TToo AAdddd PPhhoonneebbooookk EEnnttrryy ffrroomm tthhee CCaallll HHiissttoorryy lliisstt::
1. Select in the call history list and enable the
check box you want to add in the phonebook entry.
2. Click Add to phonebook.
3. Enter the Name and select the Call Quality
and Group if necessary. Then click save. The new entry will be listed in the phonebook.
TToo UUppddaattee tthhee SSyysstteemm::
This is for AVerMedia FAE or distributor’s FAE use
only. You may need to contact them to update your system. If you are not the FAE, please be advised not to operate this feature.
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TToo BBaacckk uupp tthhee SSyysstteemm SSeettttiinngg::
1. Click System Restore in WebTool page.
2. Click Download.
3. You will be prompt to open or save the file.
Click Save.
4. Click Save.
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5. You will be prompt to open or close the
message box. Click Close.
TToo RReessttoorree tthhee SSyysstteemm SSeettttiinngg::
1. Click Browse….
2. Locate the system setting file and click Open.
3. Click Upload.
4. You will be prompt that the system setting upload is successful. Click OK.
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5. On your AVerComm H300/H100 screen, you will be prompt that the system setting is
updated via internet. Press to close the message box and reboot the unit.
UUssiinngg tthhee AAVVeerrCCoommmm HH330000//HH110000
Once when you are done setting up the system, you may start to make a call. H300 supports Multipoint Control Unit (MCU) which allows you to have up to 4-party video conference call.
MMaakkiinngg aa ccaallll
You can make a call in 3 ways. Selecting the site contact in the Phonebook list, Dial the IP address, or get in the Call History list.
To Call Using the Phonebook:
1. Select Phonebook and press .
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2. Select the site contact in the list and press .
3. The call will be connected.
To Call Using Dial:
1. Select Dial and press .
2. Use the numeric button on the remote to dial
and press to make a call.
The speed setting in Auto Call Quality will be used when Auto is selected.
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3. The call will be connected.
To Call Using Call History:
1. Select Call History and press .
2. Select the site you want to call in the call
history and press .
3. The call will be connected.
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4. If the call failed, it’s either the IP address is
incorrect, the far site is set to do not disturb mode or the far site hang up the call.
To End MCU Call:
1. Use the ▲ and ▼ buttons to select which you
want to disconnect and press . To end the meeting, select Disconnect All.
You will notice the site names in the meeting are color coded. If you are not sure of which name you want to disconnect, refer to the color of the frame.
RReeccoorrddiinngg yyoouurr MMeeeettiinngg
AVerComm H300 requires a USB flash drive to record the meeting. The recorded video will be saved in *vc format.
Insert the USB flash drive to the USB port of the main system. Wait till the USB flash drive is ready before starting the recording. Press the RECORD on the remote control to start and stop meeting recording. AVerComm H300/H100 can support USB flash drive from 2GB to 64GB.
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To Playback the Meeting Recording on AVerComm H300/H100
Make sure to insert the USB flash drive with the recorded *.vc file in the H300/H100 USB port.
1. In the HOME menu, click Setting and
select Recording File.
2. Select Recording Video Playback and select from the recorded meeting list
you want to watch.
3. In the Recording Video Playback screen,
use the left and right button on the remote to select the video player buttons to play, pause, and stop the video.
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To Playback the Meeting Recording Using AVerComm VCplayer
Make sure your computer meets the minimum system requirements below.
Minimum system requirements
Intel® Pentium® 4 or AMD Athlon® XP or higher processor 2.4GHz Pentium®
4 or Intel core 2 duo or better (recommended)
Windows XP (SP2) or later 512MB RAM or better 50MB of available hard-disk space
1. Click start > All Programs >
AVerComm VCplayer > VCplayer, or double-click
on the desktop.
2. Click to locate and open the *vc file.
3. Select the file and click Open.
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4. In the VCplayer control panel, you can do the following:
Start playing the *.vc file.
Change to different split screen mode.
Stop playing the *.vc file.
Close the VCplayer application.
Skip the video 5 min backward.
Display the VCplayer application information.
Skip the video 5 min forward.
Adjust the Volume.
TTrroouubblleesshhoooottiinngg
AAuuddiioo
1. Can’t hear the audio during a call .
Make sure the MIC on both sites is not muted. Make sure the MIC and table hub cable connections are properly connected as
illustrated in this manual.
Ensure the proper volume level on the system.
2. The audio quality is poor.
Ensure the AVerComm H300/H100 speaker and mic are not damaged. Adjust the "Mic Gain Level. Make sure the MIC and Speaker are physically away from each other to prevent echo. Make sure the hub and microphone cables are properly connected. Avoid placing the cellphone next to speaker or microphone.
VViiddeeoo // DDiissppllaayy
1. There is no image/video on the screen
Press any button on the remote control to check if the camera is in sleep mode. Check all the connectors again as shown in user manual. Check if the TV or LCD monitors is power on. Verify the input source of the TV or LCD monitors switched to the system. Ensure you have selected the correct input source of the system.
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2. The video on the screen is blurry.
Press Zoom - or Zoom + button to adjust the focus of the AVerComm H300/H100 camera.
3. I'm trying to share the contents from VGA port but when I pressed " Present" on the remote control, there is no VGA signal indicated on the selection
Make sure the device such as document camera or computer is properly connected to
the VGA IN port of AVerComm H300/H100 HUB.
For notebook, make sure it output the display on external monitor.
4. The “Present Failed” error message appeared on my screen when I started the Present to share content.
The far site you are calling does not support H.239 features or it is disabled. Please contact the system administrator for the detail setting.
NNeettwwoorrkk
1. After resetting the system to default setting, the system IP address is still undetectetable or invaild value.
If the IP/Subnet Mask/Default Gateway shown incorrect value, you can modify the value
in “Static IP” Mode.
The default Obtain IP address selection in AVerComm H300/H100 is in “Static IP”.
Please change the selection into DHCP in LAN Configuration, The system will automatically detect the IP from DHCP server.
2. Why cant I access Web tool?
Check if you have entered the correct IP address and AVerComm H300/H100 is powered
on.
Ensure HTTP Port 80 is opened in your firewall setting.
3. The call is connected but theres no video/Audio from far site
Please verify your firewall policy setting or verify NAT Configuration/NAT public address.
4. I got the error message showing DHCP service failed when I try to obtain IP address as DHCP.
Try to verify your DHCP server connection. Verify if the security setting for MAC in your network device.
5. Why I cant obtain DNS on AVerComm H300/H100
AVerComm H300/H100 does not support DNS.
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GGeenneerraall
1. Unable to connect the call and the “Call failed” error message appeard on the screen.
Ensure the IP address you are calling is correct. Verify if other site set their system to “Do Not Disturb” or not picking up the call. Ensure you are not calling to system that already has maximum number of connections.
2. Unable to remember the administrator’s password.
Please contact AVerComm technical support for assistance.
3. Unable to control the far end camera.
Make sure the Cam Ctrl icon is switched on the site screen you want to control the
camera. Press on the remote to switch on the camera site you want to control.
Make sure the far site has enabled the Far Control of Near Camera setting. To enable,
press and go to Setting > System Setting. Then select "Far control of Near Camera ".
4. AVerComm H300/H100 can not detect the USB device.
Unplug and plug the USB flash drive again and wait for 10~15 seconds for the system to
detect the new USB device.
We do not recommend to use the external HDD, it might cause system error or recording
failure.
LLiimmiitteedd WWaarrrraannttyy
For a period of time beginning on the date of purchase of the applicable product and extending
as set forth in the “Warranty Period of AVerMedia Product Purchased” section of the
warranty card, AVerMedia Information, Inc. (“AVerMedia”) warrants that the applicable product
(“Product”) substantially conforms to AVerMedia’s documentation for the product and that its
manufacture and components are free of defects in material and workmanship under normal
use. “You” as used in this agreement means you individually or the business entity on whose
behalf you use or install the product, as applicable. This limited warranty extends only to You as
the original purchaser. Except for the foregoing, the Product is provided “AS IS.” In no event
does AVerMedia warrant that You will be able to operate the Product without problems or interruptions, or that the Product is suitable for your purposes. Your exclusive remedy and the
entire liability of AVerMedia under this paragraph shall be, at AVerMedia’s option, the repair or
replacement of the Product with the same or a comparable product. This warranty does not apply to (a) any Product on which the serial number has been defaced, modified, or removed, or (b) cartons, cases, batteries, cabinets, tapes, or accessories used with this product. This warranty does not apply to any Product that has suffered damage, deterioration or malfunction due to (a) accident, abuse, misuse, neglect, fire, water, lightning, or other acts of nature, commercial or industrial use, unauthorized product modification or failure to follow instructions included with the Product, (b) misapplication of service by someone other than the
manufacturer’s representative, (c) any shipment damages (such claims must be made with the
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carrier), or (d) any other causes that do not relate to a Product defect. The Warranty Period of any repaired or replaced Product shall be the longer of (a) the original Warranty Period or (b) thirty (30) days from the date of delivery of the repaired or replaced product.
Limitations of Warranty
AVerMedia makes no warranties to any third party. You are responsible for all claims, damages,
settlements, expenses, and attorneys’ fees with respect to claims made against You as a result
of Your use or misuse of the Product. This warranty applies only if the Product is installed, operated, maintained, and used in accordance with AVerMedia specifications. Specifically, the warranties do not extend to any failure caused by (i) accident, unusual physical, electrical, or electromagnetic stress, neglect or misuse, (ii) fluctuations in electrical power beyond AVerMedia specifications, (iii) use of the Product with any accessories or options not furnished by AVerMedia or its authorized agents, or (iv) installation, alteration, or repair of the Product by anyone other than AVerMedia or its authorized agents.
Disclaimer of Warranty
EXCEPT AS EXPRESSLY PROVIDED OTHERWISE HEREIN AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AVERMEDIA DISCLAIMS ALL OTHER WARRANTIES WITH RESPECT TO THE PRODUCT, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION, SATISFACTORY QUALITY, COURSE OF DEALING, TRADE USAGE OR PRACTICE OR THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT OF THIRD PARTY RIGHTS.
Limitation of Liability
IN NO EVENT SHALL AVERMEDIA BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY NATURE INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS, DATA, REVENUE, PRODUCTION, OR USE, BUSINESS INTERRUPTION, OR PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES ARISING OUT OF OR IN CONNECTION WITH THIS LIMITED WARRANTY, OR THE USE OR PERFORMANCE OF ANY PRODUCT, WHETHER BASED ON CONTRACT OR TORT, INCLUDING NEGLIGENCE, OR ANY OTHER LEGAL THEORY, EVEN IF AVERMEDIA HAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. AVERMEDIA’S TOTAL, AGGREGATE LIABILITY FOR DAMAGES OF ANY NATURE, REGARDLESS OF FORM OF ACTION, SHALL IN NO EVENT EXCEED THE AMOUNT PAID BY YOU TO AVERMEDIA FOR THE SPECIFIC PRODUCT UPON WHICH LIABILITY IS BASED.
Governing Law and Your Rights
This warranty gives you specific legal rights; You may also have other rights granted under state law. These rights vary from state to state.
For warranty period, please refer to the warranty card.
FFeeddeerraall CCoommmmuunniiccaattiioonnss CCoommmmiissssiioonn SSttaatteemmeenntt ((CCllaassss AA))
NOTE- This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by tuning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/television technician for help.
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CCllaassss AA IITTEE::
Class A ITE is a category of all other ITE which satisfies the class A ITE limits but not the class B ITE limits. Such equipment should not be restricted in its sale but the following warning shall be included in the instructions for use: Warning - This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
CCEE CCllaassss AA ((EEMMCC))
This product is herewith confirmed to comply with the requirements set out in the Council Directives on the Approximation of the laws of the Member States relating to Electromagnetic Compatibility
Directive 2004/108/EEC. Warning - This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures to correct this interference.
DDIISSCCLLAAIIMMEERR
No warranty or representation, either expressed or implied, is made with respect to the contents of this documentation, its quality, performance, merchantability, or fitness for a particular purpose. Information presented in this documentation has been carefully checked for reliability; however, no responsibility is assumed for inaccuracies. The information contained in this documentation is subject to change without notice. In no event will AVerMedia be liable for direct, indirect, special, incidental, or consequential damages arising out of the use or inability to use this product or documentation, even if advised of the possibility of such damages.
TTRRAADDEEMMAARRKKSS
AVerMedia” is a trademark (or registered trademark) of AVerMedia Technologies, Inc and has been
authorized AVerMedia Information Inc to use. “AVer” is a trademark (or registered trademarks) of AVerMedia
Information, Inc. Other trademarks used herein for description purpose only belong to each of their companies.
CCOOPPYYRRIIGGHHTT
© 2010 by AVerMedia Information, Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form by any means without the written permission of AVerMedia INFORMATION, Inc.
THE MARK OF CROSSED-OUT WHEELED BIN INDICATES THAT THIS PRODUCT MUST NOT BE DISPOSED OF WITH YOUR OTHER HOUSEHOLD WASTE. INSTEAD, YOU NEED TO DISPOSE OF THE WASTE EQUIPMENT BY HANDING IT OVER TO A DESIGNATED COLLECTION POINT FOR THE RECYCLING OF WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT. FOR MORE INFORMATION ABOUT WHERE TO DROP OFF YOUR WASTE EQUIPMENT FOR RECYCLING, PLEASE CONTACT YOUR HOUSEHOLD WASTE DISPOSAL SERVICE OR THE SHOP WHERE YOU PURCHASED THE PRODUCT.
RReemmoottee CCoonnttrrooll BBaatttteerryy SSaaffeettyy IInnffoorrmmaattiioonn
- Store batteries in any cool & dry place.
- Do not dispose used batteries in domestic waste. Dispose batteries at special collection points or
return to stores if applies.
- Remove the batteries if they are not in use for long period of time. Battery leakage and corrosion
can damage the remote control, dispose batteries safely.
- Do not mix and use old and new batteries.
- Do not mix and use different types of batteries: alkaline, standard (carbon-zinc) or rechargeable
(nickel-cadmium).
- Do not dispose batteries in a fire.
- Do not attempt to short circuit the battery terminals.
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