AVer SF1311H-R User Manual

Nov. 2010

H.264 WDR Box IP Camera

FCC NOTICE (Class B)

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation.

Federal Communications Commission Statement

NOTE- This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by tuning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

 Consult the dealer or an experienced radio/television technician for help.

COPYRIGHT

© 2010 by AVerMedia INFORMATION, Inc. All right reserved.

No part of this document may be reproduced or transmitted in any form, or by any means without the prior written
permission of AVerMedia INFORMATION Inc. AVerMedia INFORMATION Inc. reserves the right to modify its models,
including their characteristics, specifications, accessories and any other information stated herein without notice. The
official printout of any information shall prevail should there be any discrepancy between the information contained herein
and the information contained in that printout. We reserve the right to make any modification to this manual or the

information contained herein at any time without notice. The software described herein may also be governed by the
terms of a separate user license agreement.

WE PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL, THE SOFTWARE OR OTHER INFORMATION
CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO THIS MANUAL, THE SOFTWARE OR SUCH
OTHER INFORMATION. IN NO EVENT SHALL WE BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL OR
SPECIAL DAMAGES, WHETHER BASED ON TORT, CONTRACT, OR OTHERWISE, ARISING OUT OF OR IN
CONNECTION WITH THIS MANUAL, THE SOFTWARE OR OTHER INFORMATION CONTAINED HEREIN OR THE
USE THEREOF.

To prevent fire or shock hazard, do not expose the unit to rain or moisture.
For AC adaptor to avoid electrical shock, do not open the cabinet. Refer servicing to qualified personnel only.

[Notice]

The changes or modifications not expressly approved by the party responsible for compliance could void the user‟s
authority to operate the equipment.

Table of Contents

Overview .............................................................................................................................................. 2

Introduction ................................ ................................ ................................................................ ... 2

Features ........................................................................................................................................ 2

Minimum System Requirements ................................................................................................... 3

Package Contents ................................................................................................................................ 4

Hardware Introduction .......................................................................................................................... 5

Front Side ..................................................................................................................................... 5

Rear Side ...................................................................................................................................... 5

Hardware Installation ............................................................................................................................ 6

Preparation ........................................................................................................................................... 7

Search and Set up by IP Wizard II ................................................................................................ 7

Search ................................................................................................................................... 7

View ....................................................................................................................................... 8

LAN ........................................................................................................................................ 9

Using UPnP of Windows® XP or Vista .......................................................................................... 11

Install the Device behind a NAT Router ....................................................................................... 12

Using Browser to Access the device for the first time .................................................................. 13

Logging as an User ..................................................................................................................... 14

Logging as an Administrator ........................................................................................................ 14

Operating the IP Camera ................................................................................................................... 15

Video Profile ................................................................................................................................ 15

Streaming Protocol ...................................................................................................................... 15

Language .................................................................................................................................... 15

Setting ......................................................................................................................................... 15

PTZ Control ................................................................................................................................. 16

2-Way Audio ................................................................................................................................ 16

Full Screen .................................................................................................................................. 16

Status Bar ................................................................................................................................... 16

Monitor Image ............................................................................................................................. 17

ActiveX Control ........................................................................................................................... 17

Digital Zoom ......................................................................................................................... 18

Snapshot .............................................................................................................................. 18

Record ................................ ................................ ................................................................ . 19

Volume ................................................................................................................................. 19

Statistics ............................................................................................................................... 20

About ................................................................................................................................... 20

Administrating the Device ................................................................................................................... 21

System Setting ............................................................................................................................ 21

Network: Configure Network Settings .................................................................................. 22

Network ......................................................................................................................... 22

DDNS service ............................................................................................................... 22

PPPoE .......................................................................................................................... 24

Streaming ...................................................................................................................... 25

UPnP ............................................................................................................................ 26

Bonjour Setting ............................................................................................................. 27

IP Filter ......................................................................................................................... 28

IP Notification ................................................................................................................ 28

Camera: Adjust Camera Parameters ................................................................................... 30

Picture ........................................................................................................................... 30

Privacy Mask ................................................................................................................ 31

PTZ Setting ................................................................................................................... 32

Preset Setting ............................................................................................................... 33

Tour Setting ................................................................................................................... 33

System: Configure and Maintain System ............................................................................. 34

System .......................................................................................................................... 34

Date & Time .................................................................................................................. 35

Maintenance ................................................................................................................. 36

Video: Configure Profile ....................................................................................................... 37

Common ....................................................................................................................... 37

Video Profile ................................................................................................................. 38

Select the video profile from list to configure. ............................................................... 38

ROI ............................................................................................................................... 39

Audio: Audio Parameters ..................................................................................................... 40

User: Manage User Name, Password and Login Privilege .................................................. 41

E-Mail: Setup E-Mail Configuration ...................................................................................... 42

Object Detection: Setup Object Detection ............................................................................ 43

Event Server: Setup FTP/TCP/HTTP/SAMBA server .......................................................... 45

FTP Server ................................................................................................................... 45

TCP Server ................................................................................................................... 46

HTTP Server ................................................................................................................. 46

SAMBA Server .............................................................................................................. 47

Event Schedule: Configure the Event Schedule Setting ...................................................... 48

Record .......................................................................................................................... 49

Appendix A: Alarm I/O Connector ....................................................................................................... 50

Appendix B: Troubleshooting & FAQ .................................................................................................. 52

Appendix C: PING IP Address ............................................................................................................ 56

Appendix D: Bandwidth Estimation .................................................................................................... 57

Appendix E: Specifications ................................................................................................................. 58

Appendix F: Configure Port Forwarding Manually .............................................................................. 60

Appendix G: DDNS Application .......................................................................................................... 62

Appendix H: Power Line Frequency ................................................................................................... 68

Appendix I: 3GPP ............................................................................................................................... 69

Appendix J: Enable UPnP of Windows XP ......................................................................................... 70

Overview

This user‟s guide explains how to operate this camera from a computer. Please read this manual carefully
before you operate the device.

Introduction

The SF1311H-R IP camera transmits high-quality H.264 video through via network for remote monitoring. The
live video can be viewed remotely and managed from any computer connected to the network.
This user’s guide provides instructions on how to use SF1311H-R.
Please make sure to get all necessary information and equipment on hand before beginning the installation.

Note: Please select correct Power Frequency (50Hz or 60Hz) for your current installation environment in

Camera: Adjust Camera Parameters (P.29).

Features

 Easy installation with setup wizard
 UPnP device discovery and NAT router transversal for easy installation
 CS mount for camera lens
 Built-in ICR
 Support Auto Iris lens
 Support low-lux sensitivity, Gamma-WD, noise reduction and privacy mask
 Mega-pixel resolution up to 1280x960 (4VGA)
 Up to 13-profile encoder simultaneously
 4VGA or HD mode selectable
 Two definable ROI windows
 UDP / TCP / HTTP protocols selectable
 3GPP for 3G mobile remote application
 Up to 30 fps for HD mode
 Up to 25 fps for Mega-pixel mode
 Digital zoom
 Built-in microphone
 Audio line out
 Two-way audio
 Intelligent motion detection up to 10 zones
 Voice alerting while motion triggered
 Image transmission using an FTP or e-mail for event
 Sensor input and alarm output
 RS485 interface for P/T scanner control
 DDNS and PPPoE
 Free bundle of 64CH professional NVR software
 On-line firmware upgrade
 IEEE 802.3af Power over Ethernet

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Minimum System Requirements

 Microsoft Internet Explorer 6.0
 Microsoft Media Player 11.0
 VGA Monitor resolution 1024 x 768
 Pentium-4 2.0 GHz
 Memory Size: 512MB
 Windows XP/Windows Vista/Windows 7

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Package Contents

Item

Descriptions

1. SF1311H-R

2. Stand(screws are included)

3. Power Adaptor(12V DC)

4. CD (User‟s Manual included)

5. Quick Guide

User can find the following items in the package as below:

**If any of the above items are missing, please contact your dealer immediately, SF1311H-R does not include lens
[Note] Using the incorrect power adaptor will cause damage and void the warranty for this product.

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Hardware Introduction

Front Side

 Lens (Not included in the package): Users could select the desired lens by themselves
 Internal Microphone: The Camera has built-in an internal microphone. This microphone is hidden in the

pinhole located on the front panel.

Rear Side

 Audio output jack: Audio-out Jack allows this device to output audio for two-way communication or

alerting sound.

 DI/DO connector: This device provides a general I/O terminal block with one digital input and one output

for device control.

 Pin 2 and 3 can be connected to an external sensor. The input voltage will be monitored from the

initial state „LOW‟.

 If the external alarm need 12VDC power, then it can connect to pin 1(50mA maximum). The Alarm

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Output of pin 1 and 4 can be used to turn on or off the external device.

 The pin 5 and 6 are connected to RS485 interface.

 Ethernet port: Please use CAT 5 cable to connect the IP Camera to a 100Mbps Fast Ethernet network

switch or hub.

Power LED (orange color): This LED is used to indicate whether DC power is ON or OFF.
LAN LED (green color): This LED will be flashing while camera is accessed by remote client.

 Factory default Reset: This button is hidden in the pinhole. It is used to restore the factory default

settings.

 DC power jack: Connect to the power adaptor that included in the package (12VDC).

Hardware Installation

1. Attach the camera with the stand in the package.

2. Fix the camera to the desired location with the stand.

3. Connect a CAT 5 cable to the LAN socket located on the camera‟s rear and attach it to the network.

4. Connect the power adaptor to the DC power jack of the camera.
[Note] Use the power adaptor that included in the package (12VDC) and connect it to wall outlet for AC power.

5

Preparation

Search and Set up by IP Wizard II

When you installed the Camera on a LAN environment, you have two easy ways to search your Cameras by

IPWizard II or UPnP™ discovery. Here is the way to execute IPWizard II to discover Camera‟s IP address and

set up related parameter in a Camera.

Search

When launch the IPWizard II, a searching window will pop up. IPWizard II is starting to search Network
Cameras on the LAN. The existed devices will be listed as below.

[Note] The factory default IP address is 192.168.10.30

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View

If IPWizard II finds network devices, View button will be available. Please select the device you want to view
and typing Password (Default: admin), at last click the View button. Then you could see the video from
camera directly. Furthermore you could double click the left button of mouse to link to the network device by
browser.

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LAN

In case you want to change the IP related parameters of wired interface, please select the device you want to
configure and click the LAN button. Relative settings will be carried out as below.

You could modify the relative settings of the selected device. Click “<<” button will quit the LAN setting

procedure and click “>>” button will move to next page as below.

In case, you do not want to change username and/or password, then just click “Submit” button to perform your

setting accordingly. Click “<<” button will go back to previous page.
If you like to change username and/or password of the device, just click the check button. Then, the related
fields will show up as below.

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After keying in new username and password, click “Submit” button to perform your setting accordingly. Click
“<<” button will go back to previous page.

10

Using UPnP of Windows

UPnP™ is short for Universal Plug and Play, which is a networking architecture that provides compatibility

among networking equipment, software, and peripherals. This device is an UPnP enabled device. If the
operating system, Windows XP or Vista, of your PC is UPnP enabled, the Network Camera will be very easy to
be found.

Please refer to Appendix J to enable UPnP settings only if your operating system of PC is running Windows
XP.
[Note] Windows 2000 does not support UPnP feature.

®

XP or Vista

To discover your device, go to your Desktop and click My Network Places.

Click the targeted Device. Then Internet Explorer will connect to this Network Camera automatically.

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Install the Device behind a NAT Router

Once installed, the device is accessible to your LAN. To access the device from the Internet you must
configure your broadband router to allow incoming data traffic to the device. If the device is installed on the
LAN with a router, then it may get a dynamic IP address from the DHCP server. However, if the device wants
to be accessed from the WAN, its IP address needs to be setup as fixed IP, also the port forwarding or Virtual
Server function of router needs to be setup.

If your NAT router supports UPnP feature, just enable the NAT-traversal feature, then it can be very easy to
achieve NAT traversal automatically.

3 steps to install the device with an UPnP router on your network:
(1) Enable UPnP option of your NAT router
(2) Enable UPnP NAT traversal option of the Network Camera (default)
(3) Enter Setting/Network/UPnP/External IP Address stream(ext:http://192.168.121.80:32768) on your web

browser

(1) Enable UPnP option of your NAT router

To use UPnP IGD function (NAT traversal), you need to make sure the UPnP function is enabled in your router.
Most new home routers should support this function. Some of routers are default enable and others are not.
Please check user‟s manual of your NAT router for detail.

(2) Enable UPnP NAT traversal option of the Network Camera

Refer to Setting  Network  UPnP page for detail NAT traversal setting. Note that this option is default
enabled.

(3) Typing IP camera IP address on web browser

Refer to Setting/Network/UPnP/External IP Address(ex. :http://192.168.121.80:32768), than enter stream on
your web browser

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Using Browser to Access the device for the first time

1. Start the web browser on the computer and type the IP address of the Network Camera (Default IP
address is 192.168.10.30) you want to monitor.

2. The Login Window of the Camera is prompted:

3. Type in your login name and password under “USERNAME” and “PASSWORD” textbox.

For the first time use (default value), input the

 User Name: admin
 Password: admin

Click “OK” button to start the main menu.

4. According to your browser‟s security setting, the IE Web Page may pop-up the “Security Warning”

window. If so, select “Yes” to install and run the ActiveX control into your PC. Otherwise, the system will

load the ActiveX silently.

5. After the ActiveX control was installed and ran, the first image will be displayed.

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Logging as an User

If you log in as an ordinary User, “Setting” function will be disabled.

Logging as an Administrator

If you log in as an Administrator, all the settings will be enabled.

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2-Way Audio

Operating the IP Camera

Start-up screen will be as follow no matter an ordinary users or an administrator.

Video Profile

The Network Camera support multi-profile for MEPG-4, M-JPEG and H.264 simultaneously. User can chose
the proper and/or preferred profile here.

Streaming Protocol

User can select proper streaming protocol according to networking environment.

Language

The device could provide multiple languages to meet customer‟s requirement.

Setting

Configuring the IP camera related parameters. Please refer to Administrating the Device section.

15

PTZ Control

Click to display the following control panel:

(1) Live View: Switch back to live view mode.
(2) Direction Control Buttons: Control camera lens to go up/down/left/right and home position.
(3) Camera speed: Choose the speed of Pan and Tilt.
(4) Preset: Add/Update the preset positions or go to one of these positions.
(5) Tour: Select one of the camera tours. Camera tour is comprised by series of preset locations. Click Go

button to execute the selected camera tour. To stop the tour, click Stop button. To add new tour, click Add
button.

(6) Auto Pan: Execute the auto pan of camera. While auto pan is running, the camera will swing the camera

automatically. To enable auto pan, click Go button and click Stop button to stop auto pan action.

[Note] The speed of auto pan is fixed and cannot be adjusted.

2-Way Audio

SF0311H-Z10 supports 2-way audio function. User can enable or disable this function by clicking the 2-way
audio icon.

Full Screen

Switch to the full screen display mode.

Status Bar

Shows the information of the connected device such as encoder format, image resolution, frame per second,
and bit rate.

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Monitor Image

The image shot by the Network Camera is shown here. The date and time are displayed at the top of the
window.

ActiveX Control

The plug-in ActiveX control supports a lot of functions by clicking the left mouse button. Note that this feature
only supports on the ActiveX control within Microsoft® Internet Explorer.

Click on the ActiveX control icon to show the function menu. All features are applied to your PC NOT the IP
camera. This menu provides features that are unique to the ActiveX control. These features include:

 Digital Zoom
 Snapshot
 Record
 Volume
 Statistics
 About

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Digital Zoom

Using the mouse to
click and drag to
zoom in the select
area.

Zoom in area image

Click Digital Zoom to active this function as below. User can drag or scale the box over the video to
adjust zoom ratio and position.

Snapshot

Click Snapshot to activate this function. Press Snapshot button to take a picture. The image file is saved as
JPEG format into your local PC. Press Browse and select the path to save file. Press OK to continue.

User could use image editing software to retrieve the saved pictures.

18

Record

Click Record to activate this function. Press Record button to start recording. The video file is saved as ASF
format into your local PC. While you want to stop it, press Stop. Press Browser, and select the path to save
file. Press OK to continue.
[Note] To playback ASF file on Windows Media Player, please make sure ffdshow or DirectX 9.0 has been

installed.

Volume

Click Volume to activate this function. There are two control bars for speaker and microphone volume
respectively. Scroll these control bars to adjust the audio attribute. Click Mute to disable audio output.

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Statistics

Click Statistics to activate this function. A window will be pop-up to show the statistics information of the
streaming status. Note this is the information between the device and your local PC.

About

Click About to show this ActiveX information.

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Item

Function

Network

Configure Network settings such as DHCP, DDNS, 3GPP, PPPoE and
UPnP

Camera

Adjust camera parameters, day & night, position, and set camera tour

System

Configure system information, date & time, maintenance, and view
system log file.

Video

Configure bit rate and frame rate of video profiles

Audio

Configure audio parameters

User

Setup user name, password and login privilege

E-Mail

Setup E-Mail configuration

Object Detection

Setup Object detection

Event Server

Setup FTP/TCP/HTTP server for event

Event Schedule

Configure the schedule while event triggered

Administrating the Device

System Setting

This function is only available for user logged into Network Camera as administrator.

Click on each menu name to display its setting page.

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