AVer SF1311H-C User Manual
Nov. 2010
H.264 Cube Network Camera
FCC NOTICE (Class B)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation.
Federal Communications Commission Statement
NOTE- This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by tuning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/television technician for help.
COPYRIGHT
© 2010 by AVerMedia INFORMATION, Inc. All right reserved.
No part of this document may be reproduced or transmitted in any form, or by any means without the prior written
permission of AVerMedia INFORMATION Inc. AVerMedia INFORMATION Inc. reserves the right to modify its models,
including their characteristics, specifications, accessories and any other information stated herein without notice. The
official printout of any information shall prevail should there be any discrepancy between the information contained herein
and the information contained in that printout. We reserve the right to make any modification to this manual or the
information contained herein at any time without notice. The software described herein may also be governed by the
terms of a separate user license agreement.
WE PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL, THE SOFTWARE OR OTHER INFORMATION
CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO THIS MANUAL, THE SOFTWARE OR SUCH
OTHER INFORMATION. IN NO EVENT SHALL WE BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL OR
SPECIAL DAMAGES, WHETHER BASED ON TORT, CONTRACT, OR OTHERWISE, ARISING OUT OF OR IN
CONNECTION WITH THIS MANUAL, THE SOFTWARE OR OTHER INFORMATION CONTAINED HEREIN OR THE
USE THEREOF.
To prevent fire or shock hazard, do not expose the unit to rain or moisture.
For AC adaptor to avoid electrical shock, do not open the cabinet. Refer servicing to qualified personnel only.
[Notice]
The changes or modifications not expressly approved by the party responsible for compliance could void the user‟s
authority to operate the equipment.
Table of Contents
Overview .............................................................................................................................................. 1
Introduction ................................................................................................................................... 1
Features ........................................................................................................................................ 1
Minimum System Requirements ................................................................................................... 1
Package Contents ................................................................................................................................ 2
Hardware Introduction .......................................................................................................................... 3
Front View ..................................................................................................................................... 3
Rear View ...................................................................................................................................... 4
Hardware Installation ............................................................................................................................ 5
Preparation ........................................................................................................................................... 6
Search and Set up by IPWizard II ........................................................................................................ 6
Search ................................................................................................................................... 6
View ....................................................................................................................................... 7
LAN ........................................................................................................................................ 7
Wireless (For wireless model only) ........................................................................................ 9
Using UPnP of Windows® XP or Vista ......................................................................................... 12
Install the Device behind a NAT Router ................................ ................................ ....................... 13
Using Browser to Access the Device for the First Time ............................................................... 14
Logging as an User ..................................................................................................................... 15
Logging as an Administrator ........................................................................................................ 15
Video Profile ................................................................................................................................ 16
Streaming Protocol ...................................................................................................................... 16
Language .................................................................................................................................... 16
Setting ......................................................................................................................................... 16
2-Way Audio ................................................................................................................................ 16
Full Screen .................................................................................................................................. 16
Status Bar ................................................................................................................................... 16
Monitor Image ............................................................................................................................. 16
ActiveX Control ........................................................................................................................... 17
Digital Zoom ......................................................................................................................... 18
Snapshot .............................................................................................................................. 18
Record ................................................................................................................................. 19
Volume ................................................................................................................................. 19
Statistics ............................................................................................................................... 20
About ................................................................................................................................... 20
Administrating the Device ................................................................................................................... 21
System Setting ............................................................................................................................ 21
Network: Configure Network Settings ................................ .................................................. 22
Network ......................................................................................................................... 22
Wireless ........................................................................................................................ 23
DDNS service ................................................................................................ ............... 25
PPPoE .......................................................................................................................... 26
Streaming ...................................................................................................................... 27
UPnP ............................................................................................................................ 28
Bonjour Setting ................................................................................................ ............. 29
IP Filter ......................................................................................................................... 30
IP Notification ................................................................................................................ 30
Camera: Adjust Camera Parameters ................................................................................... 31
Picture ........................................................................................................................... 31
System: Configure and Maintain System ............................................................................. 33
System .......................................................................................................................... 33
Date & Time ................................................................................................ .................. 34
Maintenance ................................................................................................................. 35
Video: Configure Profile ....................................................................................................... 36
Common ....................................................................................................................... 36
Video Profile ................................................................................................................. 37
Select the video profile from list to configure. ............................................................... 37
ROI ............................................................................................................................... 38
Audio: Audio Parameters ..................................................................................................... 39
User: Manage User Name, Password and Login Privilege .................................................. 40
E-Mail: Setup E-Mail Configuration ...................................................................................... 41
Object Detection: Setup Object Detection ............................................................................ 42
Storage: Status and Configuration of MicroSD Card ............................................................ 44
Recording List: Files in MicroSD Card ................................................................................. 44
Event Server: Setup FTP/TCP/HTTP/SAMBA server .......................................................... 45
FTP Server ................................................................................................................... 45
TCP Server ................................................................................................................... 46
HTTP Server ................................................................................................................. 46
SAMBA Server .............................................................................................................. 47
Event Schedule: Configure the Event Schedule Setting ...................................................... 48
Record .......................................................................................................................... 49
Appendix A: Restore Factory Default Settings ................................................................................... 50
Appendix B: Troubleshooting & FAQ.................................................................................................. 51
Appendix C: PING IP Address ............................................................................................................ 55
Appendix D: Bandwidth Estimation .................................................................................................... 56
Appendix E: Specifications ................................................................................................................. 57
Appendix F: Configure Port Forwarding Manually .............................................................................. 59
Appendix G: DDNS Application .......................................................................................................... 62
Appendix H: Power Line Frequency ................................................................................................... 68
Appendix I: 3GPP ............................................................................................................................... 69
Appendix J: Enable UPnP of Windows XP ......................................................................................... 70
Overview
This user‟s guide explains how to operate this camera from a computer. Please read this manual carefully
before you operate the device.
Introduction
The SF1311H-C IP camera transmits high-quality H.264 video through via network for remote monitoring. The
live video can be viewed remotely and managed from any computer connected to the network.
This user’s guide provides instructions on how to use SF1311H-C.
Please make sure to get all necessary information and equipment on hand before beginning the installation.
Features
Easy installation with setup wizard
UPnP device discovery and NAT router transversal for easy installation
H.264, MPEG4 and JPEG triple compression simultaneously
Mega-pixel resolution up to 1280x1024
Up to 11-profile encoder simultaneously
Mega-pixel or VGA mode selectable
UDP / TCP / HTTP protocols selectable
Supports video/audio multi-casting
IEEE 802.11n wireless LAN (WLAN model)
WEP/WPA/WPA2-PSK wireless security (WLAN model)
3GPP for 3G mobile remote application
30 fps for VGA mode
15 fps for Mega-pixel mode
Digital zoom
Built-in 6 high-light LEDs for night mode or low Lux. environment
Built-in microphone
Audio line out
Two-way audio
Intelligent motion detection up to 10 zones
Image transmission via FTP or e-mai
DDNS and PPPoE
Multi-channel control software for surveillance application
On-line firmware upgrade
IEEE 802.3af PoE support (wired model only)
Minimum System Requirements
Microsoft Internet Explorer 6.0
Microsoft Media Player 11.0
VGA Monitor resolution 1024 x 768
Pentium-4 2.0 GHz
Memory Size: 512MB
Windows XP/Windows Vista/Windows 7
1
Package Contents
Item
Descriptions
1. SF1311H-C
2. Stand with screws
3. WLAN Antenna
(for wireless model only)
4. Power Adaptor(12V DC)
5. CD (User‟s Manual included)
6. Quick Guide
User can find the following items in the package:
** If any of the above items are missing, please contact your dealer immediately.
[Note] Using the incorrect power adaptor will cause damage and void the warranty for this product.
2
Microphone
Network Accessing LED
White-light LEDs
MicroSD Slot
Hardware Introduction
Front View
MicroSD Slot: User can insert a MicroSD card into this slot for event recording to avoid the network
disconnection risk.
Microphone: A built-in microphone which is hidden in the pinhole located on the front panel.
Network Accessing LED: To indicate the network type of the camera. The green LED means under wired
Ethernet mode (LAN) and orange LED means under wireless mode (WLAN).
White-light LEDs: 6pcs Infra-Red type LEDs. Use in low-lux environment to provide extra light source for
image sensor.
Antenna Connector (For wireless model only): A SMA type connector for antenna.
3
Rear View
LAN Socket
DC Power Jack
Factory Default Reset
Audio Output Jack
LAN Socket: Please use Category 5 cable to connect the IP Camera to a 100Mbps Fast Ethernet network
switch or hub.
Audio Output Jack: Audio-out Jack allows this device to output audio or alerting sound.
DC Power Jack: Connect to the power adaptor that included in the package (12VDC).
Factory Default Reset: This button is hidden in the pinhole. It is used to restore the factory default settings.
4
Fixed it by Screws
Hardware Installation
1. Attach the Camera with the stand included in the package.
2. Place the Camera on the table or fix it on the ceiling or wall. Use three screws to fix the SF1311H-C onto
the ceiling or wall or on the table directly.
3. Plug an Ethernet cable to the camera. Connect an Ethernet cable to SF1311H-C and link to network.
4. Connect the power adaptor to the camera.
Once you have well installed the SF1311H-C and powered it on, the network accessing LED will light on. It
means the system is booting up successfully.
5
Preparation
Search and Set up by IPWizard II
When you installed the camera on a LAN environment, you have two ways to search your cameras ─
IPWizard II or UPnP™ discovery. Here is the way to execute IPWizard II to discover camera‟s IP address and
set up related parameter of the camera.
Search
After launched the IPWizard II, a searching window will pop up. IPWizard II is starting to search Network
Cameras on the LAN. The existed devices will be listed as below.
[Note] The factory default IP address is 192.168.10.30.
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View
If IPWizard II finds network devices, View button will be available. Please select the device you want to view
and click the View button. Then you could see the video from camera directly. Furthermore you could double
click the left button of mouse to link to the network device by browser.
LAN
In case you want to change the IP related parameters of wired interface, please select the device you want to
configure and click the LAN button. Relative settings will be carried out as below.
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You could modify the relative settings of the selected device. Click “<<” button will quit the LAN setting
procedure and click “>>” button will move to next page as below.
In case, you do not want to change username and/or password, then just click Submit button to perform your
setting accordingly. Click “<<” button will go back to previous page. If you like to change username and/or
password of the device, just click the check button. Then, the related fields will show up as below.
After keying in new username and password, click Submit button to perform your setting accordingly. Click
“<<” button will go back to previous page.
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Wireless (For wireless model only)
In case you want to change the wireless related parameters, please select the device you want to configure
and click the WIRELESS button. The wireless settings will be carried out as above.
Click SSID to select your wireless AP or router and type WEP / WPA key.
Click >> to go next step.
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Double check the wireless setting and click the submit button.
Click OK to confirm these parameters, then IPWizard II will start to configure this camera with specified
information.
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Once this step finished, IPWizard II will ask you to unplug the Ethernet cable and press TEST to check the
wireless settings or press Finish to complete the wireless setting procedure.
11
Using UPnP of Windows® XP or Vista
UPnP™ is short for Universal Plug and Play, which is a networking architecture that provides compatibility
among networking equipment, software, and peripherals. This device is an UPnP enabled device. If the
operating system, Windows XP or Vista, of your PC is UPnP enabled, the Network Camera will be very easy to
be found.
Please refer to Appendix J to enable UPnP settings only if your operating system of PC is running Windows
XP.
[Note] Windows 2000 does not support UPnP feature.
To discover your device, go to your Desktop and click My Network Places.
Click the targeted Device. Then Internet Explorer will connect to this Network Camera automatically.
12
Install the Device behind a NAT Router
Once installed, the device is accessible to your LAN. To access the device from the Internet you must
configure your broadband router to allow incoming data traffic to the device. If the device is installed on the
LAN with a router, then it may get a dynamic IP address from the DHCP server. However, if the device wants
to be accessed from the WAN, its IP address needs to be setup as fixed IP, also the port forwarding or Virtual
Server function of router needs to be setup.
If your NAT router supports UPnP feature, just enable the NAT-traversal feature, then it can be very easy to
achieve NAT traversal automatically.
3 steps to install the device with an UPnP router on your network:
(1) Enable UPnP option of your NAT router
(2) Enable UPnP NAT traversal option of the Network Camera (default)
(3) Enter Setting/Network/UPnP/External IP Address stream(ext:http://192.168.121.80:32768) on your web
browser
(1) Enable UPnP option of your NAT router
To use UPnP IGD function (NAT traversal), you need to make sure the UPnP function is enabled in your router.
Most new home routers should support this function. Some of routers are default enable and others are not.
Please check user‟s manual of your NAT router for detail.
(2) Enable UPnP NAT traversal option of the Network Camera
Refer to Setting Network UPnP page for detail NAT traversal setting. Note that this option is default
enabled.
(3) Typing IP camera IP address on web browser
Refer to Setting/Network/UPnP/External IP Address(ex. :http://192.168.121.80:32768), than enter stream on
your web browser
13
Using Browser to Access the Device for the First Time
1. Start the web browser on the computer and type the IP address of the Network Camera (Default IP
address is 192.168.10.30) you want to monitor.
2. The Login Window of the Camera is prompted:
3. Type in your login name and password under “USERNAME” and “PASSWORD” textbox.
For the first time use (default value), input the
User Name: admin
Password: admin
Click “OK” button to start the main menu.
4. According to your browser‟s security setting, the IE webpage may pop-up the “Security Warning” window.
If so, select “Yes” to install and run the ActiveX control into your PC. Otherwise, the system will load the
ActiveX silently.
5. After the ActiveX control was installed, the first image will be displayed.
14
Logging as an User
If you log in as an ordinary User, “Setting” function will be disabled.
Logging as an Administrator
If you log in as an Administrator, all the settings will be enabled.
15
Operating the Network Camera
2-Way Audio
Start-up screen will be as follow no matter an ordinary users or an administrator.
Video Profile
The Network Camera support multi-profile for MEPG-4, M-JPEG and H.264 simultaneously. User can chose
the proper and/or preferred profile here.
Streaming Protocol
User can select proper streaming protocol according to networking environment.
Language
The device could provide multiple languages to meet customer‟s requirement.
Setting
Configuring the IP camera related parameters. Please refer to Administrating the Device section.
2-Way Audio
SF1311H-Z10 supports 2-way audio function. User can enable or disable this function by clicking the 2-way
audio icon.
Full Screen
Switch to the full screen display mode.
Status Bar
Shows the information of connected device such as encoder format, image resolution, frame per second, and
bit rate.
Monitor Image
The image shot by the Network Camera is shown here. The date and time are displayed at the top of the
16
window.
ActiveX Control
The plug-in ActiveX control supports a lot of functions by clicking the left mouse button. Note that this feature
only supports on the ActiveX control within Microsoft® Internet Explorer.
Click on the ActiveX control icon to show the function menu. All features are applied to your PC NOT the IP
camera. This menu provides features that are unique to the ActiveX control. These features include:
Digital Zoom
Snapshot
Record
Volume
Statistics
About
17
Digital Zoom
Using the mouse to
click and drag to
zoom in the select
area.
Zoom in area image
Click Digital Zoom to active this function as below. User can drag or scale the box over the video to
adjust zoom ratio and position.
Snapshot
Click Snapshot to activate this function. Press Snapshot button to take a picture. The image file is saved as
JPEG format into your local PC. Press Browse and select the path to save file. Press OK to continue.
User could use image editing software to retrieve the saved pictures.
18
Record
Click Record to activate this function. Press Record button to start recording. The video file is saved as ASF
format into your local PC. While you want to stop it, press Stop. Press Browser, and select the path to save
file. Press OK to continue.
The ASF files can be display by the standard Windows Media Player; it is required the DixectX 9.0 or ffdshow
to be installed.
Volume
Click Volume to activate this function. There are two control bars for speaker and microphone volume
respectively. Scroll these control bars to adjust the audio attribute. Click Mute to disable audio output.
19
Statistics
Click Statistics to activate this function. A window will be pop-up to show the statistics information of the
streaming status. Note this is the information between the device and your local PC.
About
Click About to show this ActiveX information.
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