AVer SF1311H-B User Manual

June 2010

AVerMedia®

AVerDiGi SF1311H-B IP Camera

Bullet Type IP Camera

User’s Manual

FCC NOTICE (Class B)

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.

Federal Communications Commission Statement

NOTE- This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by tuning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:

 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

 Consult the dealer or an experienced radio/television technician for help.

COPYRIGHT

© 2010 by AVerMedia INFORMATION, Inc. All right reserved.

No part of this document may be reproduced or transmitted in any form, or by any means without the prior
written permission of AVerMedia INFORMATION Inc. AVerMedia INFORMATION Inc. reserves the right to
modify its models, including their characteristics, specifications, accessories and any other information stated
herein without notice. The official printout of any information shall prevail should there be any discrepancy
between the information contained herein and the information contained in that printout. We reserve the right

to make any modification to this manual or the information contained herein at any time without notice. The
software described herein may also be governed by the terms of a separate user license agreement.

WE PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL, THE SOFTWARE OR OTHER
INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD
TO THIS MANUAL, THE SOFTWARE OR SUCH OTHER INFORMATION. IN NO EVENT SHALL WE BE
LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, WHETHER BASED ON
TORT, CONTRACT, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL,
THE SOFTWARE OR OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF.

To prevent fire or shock hazard, do not expose the unit to rain or moisture.
For AC adaptor to avoid electrical shock, do not open the cabinet. Refer servicing to qualified personnel only.

[Notice]

The changes or modifications not expressly approved by the party responsible for compliance could void the

user‟s authority to operate the equipment.

Table of Contents

Overview ......................................................................................................................................... 1

Introduction ............................................................................................................................. 1

Features .................................................................................................................................. 1

Minimum System Requirements .............................................................................................. 2

Package Contents ........................................................................................................................... 3

Connections .................................................................................................................................... 4

Hardware Installation ...................................................................................................................... 5

Preparation ..................................................................................................................................... 6

Search and Set up by IPWizard II............................................................................................ 6

Search ............................................................................................................................. 6

View ................................................................................................................................ 7

LAN ................................................................................................................................. 7

Using UPnP of Windows® XP or Vista ...................................................................................... 9

Using Browser to Access the device for the first time ............................................................ 10

Logging as an User ............................................................................................................... 11

Logging as an Administrator .................................................................................................. 11

Operating the IP Camera ................................................................ .............................................. 12

Video Profile .......................................................................................................................... 12

Streaming Protocol ................................................................................................................ 12

Language .............................................................................................................................. 12

Setting ................................................................................................................................ ... 12

PTZ Control ........................................................................................................................... 13

Full Screen ............................................................................................................................ 13

Status Bar ............................................................................................................................. 13

Monitor Image ....................................................................................................................... 14

ActiveX Control ..................................................................................................................... 14

Digital Zoom .................................................................................................................. 15

Snapshot ................................................................................................ ....................... 15

Record ........................................................................................................................... 16

Volume .......................................................................................................................... 17

Statistics ................................ ........................................................................................ 17

About ............................................................................................................................. 18

Administrating the Device ................................................................................................ ............. 19

System Setting ...................................................................................................................... 19

Network: Configure Network Settings ............................................................................ 19

Network ................................................................................................................. 19

DDNS service ........................................................................................................ 21

PPPoE ................................................................................................................... 22

Streaming .............................................................................................................. 23

UPnP ................................ ................................................................ ..................... 24

Bonjour Setting ...................................................................................................... 25

IP Filter .................................................................................................................. 26

IP Notification ......................................................................................................... 26

Camera: Adjust Camera Parameters ............................................................................. 28

Picture ................................ ................................................................ ................... 28

PTZ Setting ............................................................................................................ 29

Preset Setting ........................................................................................................ 30

Tour Setting ........................................................................................................... 30

System: Configure and Maintain System ....................................................................... 31

System................................................................................................................... 31

Date & Time ........................................................................................................... 32

Maintenance ................................................................................................ .......... 33

Video: Configure Profile ................................................................................................. 34

Common ................................................................................................................ 34

Video Profile .......................................................................................................... 35

Select the video profile from list to configure. ......................................................... 35

ROI ........................................................................................................................ 36

Audio: Audio Parameters ............................................................................................... 37

User: Manage User Name, Password and Login Privilege ............................................. 38

E-Mail: Setup E-Mail Configuration ................................................................................ 39

Object Detection: Setup Object Detection ...................................................................... 40

Event Server: Setup FTP/TCP/HTTP/SAMBA server ..................................................... 42

FTP Server ............................................................................................................ 42

TCP Server ............................................................................................................ 43

HTTP Server .......................................................................................................... 43

SAMBA Server ....................................................................................................... 44

Event Schedule: Configure the Event Schedule Setting................................................. 45

Record ................................................................................................................... 46

Appendix A: Alarm I/O Connector .................................................................................................. 47

Appendix B: Troubleshooting & FAQ ............................................................................................. 49

Appendix C: PING IP Address ....................................................................................................... 53

Appendix D: Bandwidth Estimation ............................................................................................... 54

Appendix E: Specifications ............................................................................................................ 55

Appendix F: Configure Port Forwarding Manually ......................................................................... 57

Appendix G: DDNS Application ................................................................ ..................................... 60

Appendix H: Power Line Frequency .............................................................................................. 66

Appendix I: 3GPP ......................................................................................................................... 67

Appendix J: Enable UPnP of Windows XP .................................................................................... 68

Overview

This user‟s guide explains how to operate this camera from a computer. User should read this

manual completely and carefully before you operate the device.

Introduction

This camera is an inexpensive and fully scalable surveillance device. Because the IP cameras can
be plugged into your existing local area network (LAN), you will potentially save thousands of
dollars from unnecessary cabling.

The device is accessible via the LAN or Internet connection. Connect your device directly to a local
area network or xDSL modem, and with Microsoft® Internet Explorer you get instant, on demand
video streams. Within minutes you can set up the device to capture a video sequence to a PC. The
live video can be uploaded to a website for the world to see.

Features

 24pcs IR LED, over 20m IR distance
 Day and night function with ICR
 Easy installation with setup wizard
 UPnP device discovery and NAT router transversal for easy installation
 Mega-pixel resolution up to 1280x1024
 Up to 11-profile encoder simultaneously
 Mega-pixel or VGA mode selectable
 UDP / TCP / HTTP protocols selectable
 Supports video/audio multi-casting
 3GPP for 3G mobile remote application
 30 fps for VGA mode
 15 fps for Mega-pixel mode
 Digital zoom
 External microphone input
 Audio line out
 Two-way audio
 Intelligent motion detection up to 10 zones
 Voice alerting while motion triggered
 Image transmission using an FTP or e-mail for event
 Sensor input and alarm output
 RS485 interface for P/T scanner control
 DDNS and PPPoE
 Multi-channel control software for surveillance application
 On-line firmware upgrade
 IEEE 802.3af Power over Ethernet (PoE)

1

Minimum System Requirements

 Microsoft Internet Explorer 6.0 or later
 Microsoft Media Player 11.0 or later (to playback recorded file)
 VGA Monitor resolution 1280 x 1024 or higher
 Pentium-4 2.0 GHz or higher
 Memory Size: 512MB or more
 Windows XP, Vista, 7

2

Item

Descriptions

1. SF1311H-B

2. Stand

3. Screw x 4

4. Power Adaptor(12V DC)

5. CD (User‟s Manual included)

6. Quick Guide

Package Contents

User can find the following items in the package as below:

*If any of the above items are missing, please contact your dealer immediately.
** All specification and designs are subject to change without notice.
[Note] Using the incorrect power adaptor will cause damage and void the warranty for this product.

3

Connections

Name

Cable Color

Function

12V Output

Brown/White

DC 12V (50mA maximum)

GND

Blue/White

GND

D+

Purple/White

RS485 TX +

D-

Gray

RS485 TX -

DI

Green/White

Digital signal input(sensor)

DO

Orange/White

Digital signal output (alarm)

RJ45

RS485 & DI/DO

12V DC in

MIC in

Line out

Factory Default

Reset

 RS485 & DI/DO

 MIC in (audio in): Connect an external microphone to the IP camera.
 Line out (audio out): Connect a speaker to the IP camera. This function is for voice alerting

and two-way audio.

 12V DC Jack: Connect to the power adaptor that included in the package (12VDC).
 RJ45 LAN Socket: Connect to PC or Hub/Switch.

For connections to 10Base-T Ethernet or 100Base-TX Fast Ethernet cabling. This Ethernet port
built N-Way protocol can detect or negotiate the transmission speed of the network automatically.
Please use CAT 5 cable to connect the IP Camera to a 100Mbps Fast Ethernet network switch
or hub.
In the RJ-45 LAN socket, there are two LEDs embedded:
LAN LED (green color): This LED will be flashing while network accessing via Ethernet.
Power or Wireless LED (orange color): This LED is used to indicate whether DC power is ON or
OFF. In addition, this LED will be flashing while the wireless accessing the camera.

 Factory Default Reset: This button is used to restore all factory default settings.

Restore the device:

1. Press the button down continuously.

2. Hold the button at least 5s seconds and release it. Then the device has been

4

restored to factory default settings and reboot again.

[Note] Restoring the factory default setting will lose the all previous settings included IP address

forever. User needs to run the IPWizard II program to search the device and configure it
to let the device work properly again.

Hardware Installation

1. Fix IR camera to desired location with wall mount fixture

2. Connect a CAT 5 cable to the LAN socket located on the IP Camera‟s back panel and attach
it to the network.

3. Connect RS485 D+ and D- (if you need to control PT scanner)

4. Connect the attached power adaptors to camera and heater (optional) and plug-in these
adaptors into power outlet

5

Preparation

Search and Set up by IPWizard II

When you installed the Camera on a LAN environment, you have two easy ways to search your

Cameras by IPWizard II or UPnP™ discovery. Here is the way to execute IPWizard II to discover

Camera‟s IP address and set up related parameter in a Camera.

Search

When launch the IPWizard II, a searching window will pop up. IPWizard II is starting to search
Network Cameras on the LAN. The existed devices will be listed as below.

[Note] The factory default IP address is 192.168.10.30

6

View

If IPWizard II finds network devices, View button will be available. Please select the device you
want to view and typing Password (Default: admin), at last click the View button. Then you could
see the video from camera directly. Furthermore you could double click the left button of mouse to
link to the network device by browser.

LAN

In case you want to change the IP related parameters of wired interface, please select the device
you want to configure and click the LAN button. Relative settings will be carried out as below.

You could modify the relative settings of the selected device. Click “<<” button will quit the LAN
setting procedure and click “>>” button will move to next page as below.

7

In case, you do not want to change username and/or password, then just click “Submit” button to

perform your setting accordingly. Click “<<” button will go back to previous page.
If you like to change username and/or password of the device, just click the check button. Then,
the related fields will show up as below.

After keying in new username and password, click “Submit” button to perform your setting
accordingly. Click “<<” button will go back to previous page.

8

Using UPnP of Windows

UPnP™ is short for Universal Plug and Play, which is a networking architecture that provides

compatibility among networking equipment, software, and peripherals. This device is an UPnP
enabled device. If the operating system, Windows XP or Vista, of your PC is UPnP enabled, the
Network Camera will be very easy to be found.

Please refer to Appendix J to enable UPnP settings only if your operating system of PC is running
Windows XP.
[Note] Windows 2000 does not support UPnP feature.

®

XP or Vista

To discover your device, go to your Desktop and click My Network Places.

Click the targeted Device. Then Internet Explorer will connect to this Network Camera
automatically.

9

Using Browser to Access the device for the first time

1. Start the web browser on the computer and type the IP address of the Network Camera
(Default IP is 192.168.10.30) you want to monitor.

2. The Login Window of the Camera is prompted:

3. Type in your login name and password under “USERNAME” and “PASSWORD” textbox.

For the first time use (default value), input the

 User Name: admin
 Password: admin

Click “OK” button to start the main menu.

4. According your browser‟s security setting, the IE Web Page may prompt the “Security
Warning” window. If so, select “Yes” to install and run the ActiveX control into your PC.
Otherwise, the system will load the ActiveX silently.

5. After the ActiveX control was installed and ran, the first image will be displayed.

10

Logging as an User

If you log in the Camera as an ordinary User, “Setting” function will be not accessible.

Logging as an Administrator

If you log in the Network Camera as the Administrator, you can perform all the settings provided
within the device.

11

Operating the IP Camera

Start-up screen will be as follow no matter an ordinary users or an administrator.

Video Profile

The Network Camera support multi-profile for MEPG-4, M-JPEG and H.264 simultaneously. User
can chose the proper and/or preferred profile here.

Streaming Protocol

User can select proper streaming protocol according to networking environment.

Language

The device could provide multiple languages to meet customer‟s requirement.

Setting

Configuring the IP camera related parameters. Please refer to Administrating the Device section.

12

PTZ Control

Click to display the following control panel:

(1) Live View: Switch back to live view mode.
(2) Direction Control Buttons: Control camera lens to go up/down/left/right and home position.
(3) Camera speed: Choose the speed of Pan and Tilt.
(4) Preset: Add/Update the preset positions or go to one of these positions.
(5) Tour: Select one of the camera tours. Camera tour is comprised by series of preset locations.

Click Go button to execute the selected camera tour. To stop the tour, click Stop button. To
add new tour, click Add button.

(6) Auto Pan: Execute the auto pan of camera. While auto pan is running, the camera will swing

the camera automatically. To enable auto pan, click Go button and click Stop button to stop

auto pan action.

[Note] The speed of auto pan is fixed and cannot be adjusted.

Full Screen

Switch to the full screen display mode.

Status Bar

Show the information of connected device such as encoder format, image resolution, frame per
second, and bit rate.

13

Monitor Image

The image shot by the Network Camera is shown here. The date and time are displayed at the top
of the window.

ActiveX Control

The plug-in ActiveX control supports a lot of functions by clicking the left mouse button. Note that
this feature only supports on the ActiveX control within Microsoft® Internet Explorer.

Click on the ActiveX control icon to show the function menu. All features are applied to your PC
NOT the IP camera. This menu provides features that are unique to the ActiveX control. These
features include:

 Digital Zoom
 Snapshot
 Record
 Volume
 Statistics
 About

14

Using the mouse to
click and drag to
zoom in the select
area.

Zoom in area image

Digital Zoom

Click Digital Zoom to active this function as below. User can drag or scale the box over the
video to adjust zoom ratio and position.

Snapshot

Click Snapshot to activate this function. Press Snapshot button to take a picture. The image file is
saved as JPEG format into your local PC. Press Browse and select the path to save file. Press OK
to continue.

User could use image editing software to retrieve the saved pictures.

15

Record

Click Record to activate this function. Press Record button to start recording. The video file is
saved as ASF format into your local PC. While you want to stop it, press Stop. Press Browser,
and select the path to save file. Press OK to continue.

To saved ASF file could be displayed on Windows Media Player which has been installed ffdshow
or DirectX 9.0.

16

Volume

Click Volume to activate this function. There are two control bars for speaker and microphone
volume respectively. Scroll these control bars to adjust the audio attribute. Click Mute to disable
audio output.

Statistics

Click Statistics to activate this function. A window will be pop-up to show the statistics information
of the streaming status. Note this is the information between the device and your local PC.

17

About

Click About to show ActiveX information.

18

Item

Function

Network

Configure network settings such as DHCP, DDNS, 3GPP, PPPoE and
UPnP

Camera

Adjust camera parameters, day & night, position, and set camera tour

System

Configure system information, date & time, maintenance, and view
system log file.

Video

Configure bit rate and frame rate of video profiles

Audio

Configure audio parameters

User

Setup user name, password and login privilege

E-Mail

Setup E-Mail configuration

Object Detection

Setup object detection

Event Server

Setup FTP/TCP/HTTP/Samba server for event

Event Schedule

Configure the schedule while event triggered

Administrating the Device

System Setting

This function is only available for user logged into Network Camera as administrator.

Click on each menu name to display its setting page.

Network: Configure Network Settings

Use this menu to configure the network to connect the device and the clients.

Network

This section provides the menu for connecting the device through Ethernet cable. Click “OK” to
save and enable the setting.

 MAC address: Displays the Ethernet MAC address of the device. The MAC address is read

only not changeable.

19