AVer SF0311H-Z10 IP Cam User Manual
Nov. 2010
CCD Network Camera
FCC NOTICE (Class B)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation.
Federal Communications Commission Statement
NOTE- This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by tuning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/television technician for help.
COPYRIGHT
© 2010 by AVerMedia INFORMATION, Inc. All right reserved.
No part of this document may be reproduced or transmitted in any form, or by any means without the prior written
permission of AVerMedia INFORMATION Inc. AVerMedia INFORMATION Inc. reserves the right to modify its models,
including their characteristics, specifications, accessories and any other information stated herein without notice. The
official printout of any information shall prevail should there be any discrepancy between the information contained herein
and the information contained in that printout. We reserve the right to make any modification to this manual or the
information contained herein at any time without notice. The software described herein may also be governed by the
terms of a separate user license agreement.
WE PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL, THE SOFTWARE OR OTHER INFORMATION
CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO THIS MANUAL, THE SOFTWARE OR SUCH
OTHER INFORMATION. IN NO EVENT SHALL WE BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL OR
SPECIAL DAMAGES, WHETHER BASED ON TORT, CONTRACT, OR OTHERWISE, ARISING OUT OF OR IN
CONNECTION WITH THIS MANUAL, THE SOFTWARE OR OTHER INFORMATION CONTAINED HEREIN OR THE
USE THEREOF.
To prevent fire or shock hazard, do not expose the unit to rain or moisture.
For AC adaptor to avoid electrical shock, do not open the cabinet. Refer servicing to qualified personnel only.
[Notice]
The changes or modifications not expressly approved by the party responsible for compliance could void the user‟s
authority to operate the equipment.
Table of Contents
Overview .............................................................................................................................................. 1
Introduction ................................................................................................................................... 1
Features ........................................................................................................................................ 1
Minimum System Requirements ................................................................................................... 2
Package Contents ................................................................................................................................ 3
Physical Description ............................................................................................................................. 4
Front View ..................................................................................................................................... 4
Rear View ...................................................................................................................................... 5
Mounting the Camera ........................................................................................................................... 7
Ceiling Mount ................................................................................................................................ 7
Wall Mount .................................................................................................................................... 8
Install the Camera in LAN .................................................................................................................... 9
Preparation ......................................................................................................................................... 10
Search and Set up by IPWizard II ...................................................................................................... 10
Search ................................................................................................................................. 10
View ...................................................................................................................................... 11
LAN ....................................................................................................................................... 11
Wireless (For wireless model only) ...................................................................................... 13
Using UPnP of Windows® XP or Vista ......................................................................................... 16
Install the Device behind a NAT Router ....................................................................................... 17
Using Browser to Access the Device for the First Time ............................................................... 18
Logging as an User ..................................................................................................................... 19
Logging as an Administrator ........................................................................................................ 19
Operating the Network Camera .......................................................................................................... 20
Video Profile ................................................................................................................................ 20
Streaming Protocol ...................................................................................................................... 20
Language .................................................................................................................................... 20
Setting ......................................................................................................................................... 20
PTZ Control ................................................................................................................................. 21
2-Way Audio ................................................................................................................................ 22
Full Screen .................................................................................................................................. 22
Status Bar ................................................................................................................................... 22
Monitor Image ............................................................................................................................. 22
ActiveX Control ........................................................................................................................... 22
Digital Zoom ......................................................................................................................... 23
Snapshot .............................................................................................................................. 23
Record ................................................................................................................................. 24
Volume ................................................................................................................................. 24
Statistics ............................................................................................................................... 25
About ................................................................................................................................... 25
Administrating the Device ................................................................................................................... 26
System Setting ............................................................................................................................ 26
Network: Configure Network Settings .................................................................................. 27
Network ......................................................................................................................... 27
Wireless ........................................................................................................................ 28
DDNS service ............................................................................................................... 30
PPPoE .......................................................................................................................... 31
Streaming ...................................................................................................................... 32
UPnP ............................................................................................................................ 33
Bonjour Setting ............................................................................................................. 34
IP Filter ......................................................................................................................... 34
IP Notification ................................................................................................................ 35
Camera: Adjust Camera Parameters ................................................................................... 36
Picture ........................................................................................................................... 36
Preset Setting ............................................................................................................... 37
Tour Setting ................................................................................................................... 38
System: Configure and Maintain System ............................................................................. 39
System .......................................................................................................................... 39
Date & Time ................................................................................................ .................. 40
Maintenance ................................................................................................................. 41
Video: Configure Profile ....................................................................................................... 42
Common ....................................................................................................................... 42
Video Profile ................................................................................................................. 43
Select the video profile from list to configure. ............................................................... 43
ROI ............................................................................................................................... 44
Audio: Audio Parameters ..................................................................................................... 45
User: Manage User Name, Password and Login Privilege .................................................. 46
E-Mail: Setup E-Mail Configuration ...................................................................................... 47
Object Detection: Setup Object Detection ............................................................................ 48
Storage: Status and Configuration of MicroSD Card ................................ ............................ 50
Recording List: Files in MicroSD Card ................................................................ ................. 50
Event Server: Setup FTP/TCP/HTTP/SAMBA server .......................................................... 51
FTP Server ................................................................................................................... 51
TCP Server ................................................................................................................... 52
HTTP Server ................................................................................................................. 52
SAMBA Server .............................................................................................................. 53
Event Schedule: Configure the Event Schedule Setting ...................................................... 54
Record .......................................................................................................................... 55
Appendix A: Alarm I/O Connector ....................................................................................................... 56
Appendix B: Troubleshooting & FAQ .................................................................................................. 57
Appendix C: PING IP Address ............................................................................................................ 61
Appendix D: Bandwidth Estimation .................................................................................................... 62
Appendix E: Specifications ................................................................................................................. 63
Appendix F: Configure Port Forwarding Manually .............................................................................. 65
Appendix G: DDNS Application .......................................................................................................... 67
Appendix H: Power Line Frequency ................................................................................................... 73
Appendix I: 3GPP ............................................................................................................................... 74
Appendix J: Enable UPnP of Windows XP ......................................................................................... 75
Overview
This user‟s guide explains how to operate this camera from a computer. Please read this manual carefully
before you operate the device.
Introduction
The SF0311H-Z10 IP camera transmits high-quality H.264 video through via network for remote monitoring.
The live video can be viewed remotely and managed from any computer connected to the network.
This user’s guide provides instructions on how to use SF0311H-Z10.
Please make sure to get all necessary information and equipment on hand before beginning the installation.
Features
High resolution SONY CCD, 500 TVL
Day & Night camera module @ 0.7 Lux(color) / 0.02 Lux (B/W)
Auto Iris and ICR zoom module
Wide and fast Pan range: 355 degree and 180 degree/sec
Wide and fast Tilt range: 120 degree and 140 degree/sec
10x optical and 10x digital zoom
De-interlace and selectable de-noise to enhance image quality
Composite video output
Easy installation with setup wizard
UPnP device discovery and NAT router transversal for easy installation
H.264, MPEG4 and JPEG triple compression simultaneously
9-profile encoder simultaneously
UDP / TCP / HTTP protocols selectable
Supports video/audio multi-casting
3GPP for 3G mobile remote application
30 fps for all resolutions
Built-in and external MIC input
Audio line out
Two-way audio
Digital zoom
P/T/Z camera control
Intelligent motion detection up to 10 zones
Go to preset once motion triggered
Image transmission via FTP or e-mail.
Sensor input and alarm output
DDNS and PPPoE
Multi-channel control software for surveillance application
On-line firmware upgrade
IEEE 802.3af PoE support (wired model only)
1
Minimum System Requirements
Microsoft Internet Explorer 6.0
Microsoft Media Player 11.0
VGA Monitor resolution 1024 x 768
Pentium-4 2.0 GHz
Memory Size: 512MB
Windows XP/Windows Vista/Windows 7
2
Item
Descriptions
1. SF0311H-Z10 Series
2. Camera Mount Kit and Accessories
3. WLAN Antenna
(For wireless model only)
4. A / V Cable
6. Power Adaptor (12V DC)
7. CD (User‟s Manual included)
8. Quick Guide
Package Contents
User can find the following items in the package as below:
** If any of the above items are missing, please contact your dealer immediately.
[Note] Using the incorrect power adaptor will cause damage and void the warranty for this product.
3
Physical Description
Microphone
LAN LED
Power/Wireless LED
Front View
LAN LED (blue color): This LED will be flashing while network accessing via Ethernet.
Power LED (orange color): This LED is used to indicate whether power is ON or OFF.
Microphone: A built-in microphone which is hidden in the pinhole located on the front panel.
4
MicroSD Slot
DI/DO
Connector
Factory Default
Reset
LAN
Socket
Antenna
Connector
(only for wireless model)
DC Power Jack
Audio/Video
Output Jack
External
Microphone
Rear View
MicroSD Slot: User can insert a MicroSD card into this slot for event recording to avoid the network
disconnection risk.
External Microphone: User can plug a microphone into the audio-in Jack.
Audio/Video Output Jack: User can plug an external audio/video output device into this Jack with the
attached A / V cable. (White: audio output / Yellow: video output)
DC Power Jack: The input power is 12VDC. Please use the power adaptor that included in the package.
Antenna Connector (for wireless model only): User can attach the included antenna to this connector
(SMA type) or use another high-gain antenna to get higher performance.
LAN Socket: The LAN socket is a RJ-45 connector for connections to 10Base-T Ethernet or 100Base-TX
Fast Ethernet cabling. Please use a CAT5 cable to connect SF0311H-Z10 to a 100Mbps Ethernet network
device.
5
Factory Default Reset: This button is hidden in the pinhole. It is used to restore the factory default
settings. If the system still got problems after reboot, user can reset the factory default settings.
- How to restore the device
1. Insert the paper clip or other suitable tool to press the button continuously.
2. Press this button for 5 seconds. Then the device will be reboot automatically and restored to
default settings.
[Note] Restoring the factory default setting will lose the all previous settings included IP address
permanently. User needs to run the IPWizard II to search the device again and configure it to let
the device work properly.
DI/DO Connector: The Camera provides a terminal block with 4 pins of connectors for DI and DO. The pin
1 is located at the right side of terminal block from rear view.
6
Mounting the Camera
Ceiling Mount
1. Fix the camera to L-type bracket with two screws
2. Fix the bracket and camera to the ceiling using two wall anchors and screws.
7
Wall Mount
1. Fix the L-type bracket to the wall using two wall anchors and screws.
2. Fix the camera to L-type bracket with two screws
8
Power Cable
Ethernet Cable
Install the Camera in LAN
1. Plug an Ethernet cable into the Camera.
Connect an Ethernet cable to the LAN socket located on the camera’s rear side and connect it to the
network.
2. Connect the external power supply to Camera.
Connect the attached power adapter to the DC power jack of the camera.
[Note] Use the power adapter (12VDC) included in the package and connects it to wall outlet for AC power.
After user install and turn ON SF0311H-Z10, and the power LED will be light on. While the power LED
(ORANGE color) light on, it means the system is booting up successfully. Furthermore, if you have a proper
network connection and access to the camera, the LED will flash in BLUE.
9
Preparation
Search and Set up by IPWizard II
When you installed the camera on a LAN environment, you have two ways to search your cameras ─
IPWizard II or UPnP™ discovery. Here is the way to execute IPWizard II to discover camera‟s IP address and
set up related parameter of the camera.
Search
After launched the IPWizard II, a searching window will pop up. IPWizard II is starting to search Network
Cameras on the LAN. The existed devices will be listed as below.
[Note] The factory default IP address is 192.168.10.30.
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View
If IPWizard II finds network devices, View button will be available. Please select the device you want to view
and click the View button. Then you could see the video from camera directly. Furthermore you could double
click the left button of mouse to link to the network device by browser.
LAN
In case you want to change the IP related parameters of wired interface, please select the device you want to
configure and click the LAN button. Relative settings will be carried out as below.
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You could modify the relative settings of the selected device. Click “<<” button will quit the LAN setting
procedure and click “>>” button will move to next page as below.
In case, you do not want to change username and/or password, then just click Submit button to perform your
setting accordingly. Click “<<” button will go back to previous page. If you like to change username and/or
password of the device, just click the check button. Then, the related fields will show up as below.
After keying in new username and password, click Submit button to perform your setting accordingly. Click
“<<” button will go back to previous page.
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Wireless (For wireless model only)
In case you want to change the wireless related parameters, please select the device you want to configure
and click the WIRELESS button. The wireless settings will be carried out as above.
Click SSID to select your wireless AP or router and type WEP / WPA key.
Click >> to go next step.
13
Double check the wireless setting and click the submit button.
Click OK to confirm these parameters, then IPWizard II will start to configure this camera with specified
information.
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Once this step finished, IPWizard II will ask you to unplug the Ethernet cable and press TEST to check the
wireless settings or press Finish to complete the wireless setting procedure.
15
Using UPnP of Windows® XP or Vista
UPnP™ is short for Universal Plug and Play, which is a networking architecture that provides compatibility
among networking equipment, software, and peripherals. This device is an UPnP enabled device. If the
operating system, Windows XP or Vista, of your PC is UPnP enabled, the Network Camera will be very easy to
be found.
Please refer to Appendix J to enable UPnP settings only if your operating system of PC is running Windows
XP.
[Note] Windows 2000 does not support UPnP feature.
To discover your device, go to your Desktop and click My Network Places.
Click the targeted Device. Then Internet Explorer will connect to this Network Camera automatically.
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Install the Device behind a NAT Router
Once installed, the device is accessible to your LAN. To access the device from the Internet you must
configure your broadband router to allow incoming data traffic to the device. If the device is installed on the
LAN with a router, then it may get a dynamic IP address from the DHCP server. However, if the device wants
to be accessed from the WAN, its IP address needs to be setup as fixed IP, also the port forwarding or Virtual
Server function of router needs to be setup.
If your NAT router supports UPnP feature, just enable the NAT-traversal feature, then it can be very easy to
achieve NAT traversal automatically.
3 steps to install the device with an UPnP router on your network:
(1) Enable UPnP option of your NAT router
(2) Enable UPnP NAT traversal option of the Network Camera (default)
(3) Enter Setting/Network/UPnP/External IP Address stream(ext:http://192.168.121.80:32768) on your web
browser
(1) Enable UPnP option of your NAT router
To use UPnP IGD function (NAT traversal), you need to make sure the UPnP function is enabled in your router.
Most new home routers should support this function. Some of routers are default enable and others are not.
Please check user‟s manual of your NAT router for detail.
(2) Enable UPnP NAT traversal option of the Network Camera
Refer to Setting Network UPnP page for detail NAT traversal setting. Note that this option‟s default is
enabled.
(3) Typing IP camera IP address on web browser
Refer to Setting/Network/UPnP/External IP Address(ex. :http://192.168.121.80:32768), than enter stream
on your web browser.
17
Using Browser to Access the Device for the First Time
1. Start the web browser on the computer and type the IP address of the Network Camera (Default IP
address is 192.168.10.30) you want to monitor.
2. The Login Window of the Camera is prompted:
3. Type in your login name and password under “USERNAME” and “PASSWORD” textbox.
For the first time use (default value), input the
User Name: admin
Password: admin
Click “OK” button to start the main menu.
4. According to your browser‟s security setting, the IE webpage may pop-up the “Security Warning” window.
If so, select “Yes” to install and run the ActiveX control into your PC. Otherwise, the system will load the
ActiveX silently.
5. After the ActiveX control was installed, the first image will be displayed.
18
Logging as an User
If you log in as an ordinary User, “Setting” function will be disabled.
Logging as an Administrator
If you log in as an Administrator, all the settings will be enabled.
19
Operating the Network Camera
2-Way Audio
Start-up screen will be as follow no matter an ordinary users or an administrator.
Video Profile
The Network Camera support multi-profile for MEPG-4, M-JPEG and H.264 simultaneously. User can chose
the proper and/or preferred profile here.
Streaming Protocol
User can select proper streaming protocol according to networking environment.
Language
The device could provide multiple languages to meet customer‟s requirement.
Setting
Configuring the IP camera related parameters. Please refer to Administrating the Device section.
20
PTZ Control
Click to display the following control panel.
(1) Live View: Switch back to live view mode.
(2) Direction Control Buttons: Control camera lens to go up/down/left/right and home position.
(3) Camera speed: Choose the speed of Pan and Tilt.
(4) Zoom: Click Wide to zoom out, Tele to zoom in.
(5) Focus: Click Auto Focus button to focus the object automatically. User can also manually focus by click
Near to focus on near object, Far to focus on far object.
(6) Preset: Add/Update the preset positions or go to one of these positions.
(7) Tour: Select one of the camera tours. Camera tour is comprised by series of preset locations. Click Go
button to execute the selected camera tour. To stop the tour, click Stop button. To add new tour, click Add
button.
(8) Auto Pan: Execute the auto pan of camera. While auto pan is running, the camera will swing the camera
automatically. To enable auto pan, click Go button and click Stop button to stop auto pan action.
[Note] The speed of auto pan is fixed and cannot be adjusted.
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