This device complies with Part 15 of the FCC Rules. The operation is subject to
the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Federal Communications Commission Statement
NOTE- This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates
uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by tu rning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/television technician for help.
Class A ITE
Class A ITE is a category of all other ITE which satisfies the class A ITE limits but not the class B
ITE limits. Such equipment should not be restricted in its sale but the following warning shall be
included in the instructions for use:
Warning - This is a class A product. In a domestic environment, this product may cause radio
interference in which case the user may be required to take adequate measures.
European Community Compliance Statement (Class A)
This product is herewith confirmed to comply with the requirements set out in the
Council Directives on the Approximation of the laws of the Member States
relating to Electromagnetic Compatibility Directive 2014/30/EU.
Warning - This is a Class A product. In a domestic environment, this product may cause radio
interference in which case the user may be required to take adequate measures to correct this
interference.
Page 3
DISCLAIMER
No warranty or representation, either expressed or implied, is made with respect to the contents
of this documentation, its quality, performance, merchantability, or fitness for a particular purpose.
Information presented in this documentation has been carefully checked for reliability; however,
no responsibility is assumed for inaccuracies. The information contained in this documentation is
subject to change without notice.
In no event will AVer Information Inc. be liable for direct, indirect, special, incidental, or
consequential damages arising out of the use or inability to use this product or documentation,
even if advised of the possibility of such damages.
TRADEMARKS
“AVer” is a trademark owned by AVer Information Inc. Other trademarks used herein for
description purpose only belong to each of their companies.
Use the HDMI cable to connect with monitor or TV for video output.
3G-SDI
Connect to 3G-SDI monitor for video output.
[Note] HDMI and 3G-SDI monitors can be connected to camera and output live video simultaneously;
Assuming HDMI monitor is well connected before the camera turned on, the OSD menu will be
displayed on HDMI monitor in default.”
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RS232 and RS422 Connection
Laptop
Joystick
RS232(VISCA) cable
(Not inculded)
6 7 8
3 4 5
1 2
15
69
RS232 Pin
No.
Pin 1 DTR
2
DSR
3
TXD
4
GND
5
RXD
6
GND 7 NC 8 NC
Connect through the RS232 or RS422 for camera control.
RS232
●
RS232 Port Pin definition ● Din8 to D-Sub9 Cable Pin definition
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18
RS422
1
234
5
678
1
234
5
678
1
234
5
678
PTZ310/330
PTZ310W/330W
Camera/Joystick
Camera/Joystick
RS422 Pin
No.
Pin
No.
Pin 1 TX- 5 TX+ 2 TX+
6
RX+ 3 RX- 7 RX- 4 TX- 8 RX+
[Note] Use cat5e splitter for multi-camera connection.
Cat5e splitter pin assignment:
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Audio Input Connection
Microphone
Auido mixer
Connect the audio device for audio receiving.
[Note]
- If use MIC-in device (ex: microphone), please use 3 to 4 MIC-in cable to connect camera and
MIC-in device.
- Line input level: 1Vrms (max.).
- Mic input level: 50mVrms (max.); Supplied voltage:2.5V.
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PoE Connection
Router/PoE Switch
Ethernet cable
(Not inculded)
Connect the camera to the router or switch through the PoE+ port.
[Note] Only support IEEE 802.3AT PoE+ standard.
Install Cable Fixing Plate
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9 10
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Remote Controller
(1)
(2)
(3)
(4)
(6)(7)
(5)
(9)
(11)
(17)
(8)
(10)
(12)
(14)
(15)
(16)
(13)
BLC
Menu
Name
Function
(1) Power
Turn the unit on/standby.
(2) Camera Select
Select 1~4 PTZ camera.
Set the camera ID in OSD menu: System > Camera Selector, ex:
camera ID is set to 1. Then, press the “camera select” button “1” to
control the camera.
(3) Numeric Pad
Use for setting the preset position 0~9.
Press number button (0~9) to move the camera to pre-configure
preset position 0~9.
(4) Preset
Press “Preset” + “Number button (0~9)” to set the preset position.
(5) Reset
Press “Reset” + “Number button (0~9)” to cancel the pre-configure
preset position.
(6) BLC
Turn on/off backlight compensation
(7) Menu
Open and exit the OSD menu.
(8)
▲,▼,◄, & ►
Pan and tilt the camera lens.
(9)
- Confirm the selection or make a selection in OSD menu.
- One push focus.
(10) L/R DIR
Left and right orientation setting.
- Press “L/R DIR” + “#1” button to reset setting.
- Press “L/R DIR” + “#2” button to move to opposite direction.
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Name
Function
(11 ) PT Reset
Reset the Pan-Tilt position.
(12) Zoom Slow
Zoom in/out slow.
(13) Zoom Fast
Zoom in/out fast.
(14) MF/Far/Near
Enable manual focus. Use Far/Near to adjust the focus.
(15) AF
Auto focus.
(16) Pan-tilt Fast/Slow
Pan-Tilt speed adjustment. There are totally 24 levels for pan-tilt speed
adjustment; press the button once will adjust fast or slow one level of
speed (also see Manual Pan-Tile-Zoom and Preset Speed Adjustment
chapter).
(17) EV +/-
EV level adjustment.
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Menu
Setup the Camera
OSD Menu
Press
button to operate the OSD menu.
button on the remote controller to call out the OSD menu and use ▲, ▼, , and
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Setup IP Address of the Camera
Menu
Menu
Static IP
1. Press
2. Go to Network > Static IP.
[Note] Turn the DHCP off before setup static IP (Network > DHCP > Off).
3. Select the IP address, Gateway, Mask, and DNS to configure. Press and use, , number
pad to enter the data.
button on the remote controller to call out OSD menu.
DHCP
1. Press
2. Go to Network > DHCP > On.
button on the remote controller to call out OSD menu.
3. After turn the DHCP on, the user can go to System > Information to view IP address.
Pan Tilt Zoom
Preset Speed/Digital Zoom/Digital Zoom Speed/Pan/Tilt
Slow
Noise Reduction
Off/Low/Medium/High
Frequency
50HZ/60HZ/Auto
Saturation
0~10
Contrast
0~4 Sharpness
0~3 Mirror
Off/On
Flip
Off/On
Camera
Setup camera parameters – Exposure mode, White balance, Pan-Tilt Zoom, Noise reduction,
Frequency, Saturation, Contrast, Sharpness, Mirror, and Flip.
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Video Output
Video Format
Auto
1080P/60
1080P/59.94
1080P/30
1080P/29.97
1080I/60
1080I/59.94
720P/60
720P/59.94
1080P/50
1080P/25
1080I/50
720P/50
Network
DHCP
Off/On
Static IP
IP Address
Gateway
Mask
DNS
Advanced Setting
Audio
Input Type
Mic in/Line in
Auto Gain Control
Off/On
Noise Suppression
Off/On
Audio Volume
0 ~ 10
Control
Protocol
VISCA/Pelco D/Pelco-P/AW
Camera Address
1~7
Baud Rate
2400/4800/9600/38400
Smart Framing
Off/On
Smart Shoot
Off/On
Number of block
2/3/4 Initial Position
Preset 6/Preset 7/Preset 8/Preset 9
Time to back initial position
5s/10s/15s/20s/25s/30s/35s/40s
Select video resolution.
Network
Setup IP mode – DHCP or static IP.
Advanced Setting
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System
System
Camera Selector
1~4 Status OSD
Off/On
Language
English/日本語/繁體中文/簡體中文/한국어/Ttiếng việt
Information
Model Name/Version/IP Address/MAC
Factory
Off/On
Status OSD: Enable/disable Preset status (Save Preset, Call Preset, Cancel Preset) display on the
screen.
Camera Selector: Set the camera ID 1~4 for using remote controller on multiple cameras control (also
see (2) Camera select in Remote Controller chapter).
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Web Setup
Connect the camera from a remote site through the internet.
Using the AVer IPCam Utility to Find the Camera
To find the IP address of your cameras, you can execute the IPCam Utility installer. Follow the below
steps to find the IP address of the camera.
1. Download the IPCam Utility from http://www.aver.com/download-center .
2. Run the IPCam Utility
3. Click Search, and all available devices will be listed on the screen
4. Select a camera from the list.
5. The corresponding fields of IP address will display.
6. Double-click on the IP address of the camera from the list can connect to the camera through the
browser.
[Note] If IPCam utility cannot find the camera, please check following:
1. Please make sure the Ethernet connection of camera is well connected.
2. The camera and PC (IPCam utility) are in the same LAN segment.
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Make a Connection to the Camera via Browser
1. Find the IP address of the camera. Call out OSD menu and select “System” > “Information” Or
use AVer IPCam utility to find the IP address of the camera.
2. Open the browser and enter the IP address of the camera. The PC/laptop is required an internet
access.
After connecting to the camera, the live view interface is displayed.
[Note] User can use mouse or ←, → of the keyboard to control the scroll bar on the control panel.
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Live View
In live view, the user can setup zoom in/out, preset, focus (Auto, Manual, One push, and Focus Near
Limit), the speed of zoom, pan-tilt, and preset and view preset.
Pan-Tilt-Zoom Control
To operate the PTZ Camera motion.
Use , , , and to adjust the camera view position and use and
to
zoom. Select to back to default position.
Digital Zoom: Enable/disable digital zoom function. Move the scroll to adjust the limit of digital zoom.
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Focus
Switch to auto (AF) or manual (MF) focus. The manual focus use + and – to adjust focus. Press “+” to
adjust focus to the far end and focusing on a far subject; press “-“to adjust focus to near end and
focusing on a near subject.
One push focus: By clicking the button to adjust Lens focus automatically once.
Focus Near Limit: Set the focus distance limit.
Manual Pan-Tile-Zoom and Preset Speed Adjustment
Adjust the speed of manual Pan-Tilt-Zoom and Preset operation. Enable/Disable the slow mode for
manual pan-tilt operation. There are totally 24 levels for manual pan-tilt speed adjustment and 2 levels
(Low/High) for zoom speed adjustment. There are 5 levels for preset speed adjustment.
Pan/Tilt Slow: When this option is set as ON, the maximum speed of manual pan-tilt operation is 40°
/sec; when this option is set as Off, the maximum speed of manual pan-tilt operation is 100°/sec.
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Preset
Setup preset position and view preset position.
1. Select the “Preset” tab in live view interface.
2. Use , , , and to adjust camera view position.
3. Enter preset position number (0~255) in Save Preset column and select “Save” to save the
position.
4. To call the preset position, enter a preset number (0~255) in Load Preset column or select the
preset number (0~19) from Quick Call section.
5. Preset Image Switch Freeze: On/Off the screen view freeze function. When “Preset Image
Switch Freeze” is on, during the preset operation, the screen will freeze until the operation is
done.
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Camera Settings
Exposure
Setup the exposure type -- Full auto, Iris priority, Shutter priority, or manual.
Image Process
Setup the white balance, saturation, contrast, sharpness, noise filter, power frequency, flip, and mirror.
Select the “Image Process” tab in camera setting interface.
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Video & Audio
The user can setup Video Mode, Video output, Framerate, Bitrate, I-VOP internal, Encode type, Rate
control, Audio input type, Audio volume, and Sampling Rate.
Video mode in the stream only, the frame rate is up to 60fps and in USB+ Streaming mode is up to
30fps.
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Network
Setup IP address of camera – DHCP or static IP, netmask, gateway, and DNS. After setting, select
“Confirm” to apply settings.
RTMP Setting
Setup for uploading the camera’s live view to the broadcasting platform (ex: Youtube).
Get the RTMP server URL and stream key from the broadcasting platform and enter in “Server URL”
and “Stream key” column.
Select “Start stream” to begin uploading the live video of the camera to the broadcasting platform.
Select “Stop” to stop uploading the video.
[Note] To get the RTMP server URL and stream key, please refer to the instruction of broadcasting.
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Advanced Setting
SmartShoot
Setup the block area for the camera to detect object and follow-up the object to move the camera
when the object is in block area that user has set.
1. In the advanced setting interface, select the “Number of block” (2, 3, or 4). Each block is
corresponding to one preset position. The maximum is 4 blocks (4 preset positions).
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2. Set the preset positions in order (preset 6 to preset 9). Use direction control panel to move the
camera to wanted position and select “save” to save the preset position. And, a snapshot of the
preset image will show at corresponding image display box. Repeat the step to set another preset
position.
3. Set the “Initial position” and “Time to back initial position”. The camera will back to initial
position is based on the time is set at Time to back initial position.
4. Select “Enable” to activate the SmartShoot function. To stop the SmartShoot function, select
“Disable”.
[Note] In OSD menu, user can enable and disable SmartShoot function, too.
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SmartFrame
Press button 2 seconds on the remote controller, it will enable to auto focus the face of object
and zoom in.
Select “Enable” to activate the function.
System
The system information of Camera is displayed in this page, including Model name, IP address, MAC
address, and firmware version.
The user can update firmware and reset to Factory default in this page. The user can also set the OSD
display output to HDMI or 3G-SDI interface.
Using RTSP Connect to Camera
To use RSTP player connecting to the camera; please enter the following RTSP URL in your
application such as VLC, PotPlayer or Quick Time.
“rtsp://IP address of PTZ310/330/310W/330W/live_st1”
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Firmware Update
Web Firmware Update
1. Download the newest firmware from http://www.aver.com/download-center .
2. Connect to the camera through the browser.
3. Select System > Upgrade firmware > Browse.
4. Select the firmware and select the “Upgrade” button.
5. After updating, refresh the browser.
USB Update
1. Download the newest firmware and AVer PTZApp from http://www.aver.com/download-center .
2. Connect the camera to PC/Laptop through the USB port.
3. Run the AVer PTZApp.
4. Select “Update Now”.
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5. Select “Manual update” and locate the firmware to start the process.
Erasing menu display(turn off
the menu screen/VC-A70H)
SYS_Menu
On/Off
8x 01 06 06 10 FF
turn on/off the menu screen
SYS_Menu
Menu Enter
8x 01 7E 01 02 00 01 FF
menu enter
Video Format
Change 4)_ (Video
System Rotary
Switch 7: only
VISCA Control
enabled)
-
8x 01 7E 01 1E 0p 0q FF
pq 00→1920 x 1080p/59.94
pq 02→1920 x 1080p/29.97
pq 03→1920 x 1080i/59.94
pq 04→1280 x 720p/59.94
pq 05→1280 x 720p/29.97
pq 08→1920 x 1080p/50
pq 0A→1920 x 1080p/25
pq 0B→1920 x 1080i/50
pq 0C→1280 x 720p/50
pq 0D→1280 x 720p/25
Pan-tiltDrive
Up
8x 01 06 01 VV WW 03 01
FF
VV: Pan speed setting 0x01
(low speed) to 0x18 (high
speed)
WW: Tilt speed setting 0x01
(low speed) to 0x18 (high
speed)
YYYYY: Pan Position EAC00
to 15400 (CENTER 00000)
ZZZZZ: Tilt Position FC400 to
0B400 (Image Flip: OFF)
(CENTER 00000)
Tilt Position F4C00 to 03C00
(Image Flip: ON) (CENTER
00000)
SRG-300H → see notes
VC-A70H → see notes
PT20X-SDI-GY-G2 → see
notes
Pan-tiltDrive
Down
8x 01 06 01 VV WW 03 02
FF
Pan-tiltDrive
Left
8x 01 06 01 VV WW 01 03
FF
Pan-tiltDrive
Right
8x 01 06 01 VV WW 02 03
FF
Pan-tiltDrive
UpLeft
8x 01 06 01 VV WW 01 01
FF
Pan-tiltDrive
UpRight
8x 01 06 01 VV WW 02 01
FF
Pan-tiltDrive
DownLeft
8x 01 06 01 VV WW 01 02
FF
Pan-tiltDrive
DownRight
8x 01 06 01 VV WW 02 02
FF
Pan-tiltDrive
Stop
8x 01 06 01 VV WW 03 03
FF
Pan-tiltDrive
Home
8x 01 06 04 FF
Pan-tiltDrive
Reset
8x 01 06 05 FF
Pan-tiltSet
SlowPanTilt
On
8x 01 06 44 02 FF
Pan/Tilt Slow Mode On/Off
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Command Set
Command
Command Packet
Comments
Pan-tiltSet
SlowPanTilt
Off
8x 01 06 44 03 FF
Firmware
Firmware version
8x 01 02 03 FF
Factory Reset
System Factroy Reset
8x 01 04 3F 03 00 FF
Preset Speed
Set Preset Speed
8x 01 06 20 0p FF
p: 0 to 2, 0:150/s, 1:250/s, 2:
300/s (Lumens)
p:0 to 5, (AVer)