Aver PTZ310, PTZ330 User Manual

PTZ310/330

Professional PTZ Camera

User Manual

V.1.0.0

FCC NOTICE (Class A)

This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.

Federal Communications Commission Statement
NOTE- This equipment has been tested and found to comply with the limits for a Class A digital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates
uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by tuning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:

 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

 Consult the dealer or an experienced radio/television technician for help.

Class A ITE

Class A ITE is a category of all other ITE which satisfies the class A ITE limits but not the class B
ITE limits. Such equipment should not be restricted in its sale but the following warning shall be
included in the instructions for use:
Warning - This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.

European Community Compliance Statement (Class A)

This product is herewith confirmed to comply with the requirements set out in the
Council Directives on the Approximation of the laws of the Member States

relating to Electromagnetic Compatibility Directive 2014/ 30/EU.
Warning - This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures to correct this
interference.

DISCLAIMER

No warranty or representation, either expressed or implied, is made with respect to the contents
of this documentation, its quality, performance, merchantability, or fitness for a particular purpose.
Information presented in this documentation has been carefully checked for reliability; however,
no responsibility is assumed for inaccuracies. The information contained in this documentation is
subject to change without notice.
In no event will AVer Information Inc. be liable for direct, indirect, special, incidental, or
consequential damages arising out of the use or inability to use this product or documentation,
even if advised of the possibility of such damages.

TRADEMARKS

“AVer” is a trademark owned by AVer Information Inc. Other trademarks used herein for
description purpose only belong to each of their companies.

COPYRIGHT

© 2018 AVer Information Inc. All rights reserved.
All rights of this object belong to AVer Information Inc. Reproduced or transmitted in any form
or by any means without the prior written permission of AVer Information Inc. is prohibited. All
information or specifications are subject to change without prior notice.

NOTICE

SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. THE
INFORMATION CONTAINED HEREIN IS TO BE CONSIDERED FOR REFERENCE ONLY.

Remote Control Battery Safety Information

- Store batteries in a cool and dry place.

- Do not throw away used batteries in the trash. Properly dispose used batteries through

specially approved disposal methods.

- Remove the batteries if they are not in use for long periods of time. Battery leakage and

corrosion can damage the remote control. Dispose of batteries safely and through approved
disposal methods.

- Do not use old batteries with new batteries.

- Do not mix and use different types of batteries: alkaline, standard (carbon-zinc) or

rechargeable (nickel-cadmium).

- Do not dispose of batteries in a fire.

- Do not attempt to short circuit the battery terminals.

WARNING

 To reduce risk of fire or electric shock, do not expose this appliance to

rain or moisture. Warranty will be void if any unauthorized modifications
are done to the product.

 Do not drop the camera or subject it to physical shock.
 Use correct power supply voltage to avoid damaging camera.

 Do not place the camera where the cord can be stepped on as this may

result in fraying or damage to the lead or the plug.

 Hold the bottom of the camera with both hands to move the camera. Do

not grab the lens or lens holder to move the camera.

OK

Contents

Package Contents ...................................................................................................... 1

Product Introduction ................................................................................................... 2

Overview ............................................................................................................... 2

LED Indicator ......................................................................................................... 2

Pan and Tilt Angle ................................................................................................. 3

Device Connection ................................................................................................ 3

Video Output Connection ...................................................................................... 4

RS232 and RS422 Connection ............................................................................. 5

Audio Input Connection ......................................................................................... 7

PoE Connection .................................................................................................... 7

Remote Controller ................................................................................................. 9

Setup PTZ310/330 ....................................................................................................11

OSD Menu ............................................................................................................11

Setup IP Address of PTZ310/330 ........................................................................ 12

OSD Tree ............................................................................................................ 13

Web Setup ........................................................................................................... 16

Using the AVer IPCam Utility to Find the Camera ................................................ 16

Make a Connection to PTZ310/330 via Browser ................................................. 17

Live View ............................................................................................................. 18

Camera Settings .................................................................................................. 22

Video & Audio ...................................................................................................... 22

System ................................................................................................................ 23

Using RTSP Connect to Camera ......................................................................... 24

Firmware Update ................................................................................................. 24

Specification ............................................................................................................. 26

PTZ310................................................................................................................ 26

PTZ330................................................................................................................ 29

Package Contents

BLC

Menu

PTZ 310/330 unit

Power adapter &

Power cord

HDMI cable

Remote controller

4 to 3 pin MIC In cable

Quick Guide

Cable Fixing plate

Cable ties(x5)

Batteries(x2)

*The power cord will vary depending on the standard power outlet of the country where it is sold.

1

(4) (5) (6) (7)(8)(9)

(10)

(11)

(12)

(2) (3)

(1)

(1) Camera lens

(5) PoE+ port

(9) mini-USB port

(2) IR sensor

(6) RS232 port

(10) HDMI port

(3) LED indicator

(7) RS422 port

(11) 3G-SDI port

(4) Kensington lock

(8) Audio IN

(12) DC Power jack

LED

Status

Blue(Solid)

Normal Operation

Orange(Blinking)

Camera Initialization

Orange (Solid)

Standby

Red(Blinking)

FW Updating

Product Introduction

Overview

LED Indicator

2

Pan and Tilt Angle

Lecture captuer system

PTZ 310/330

3G-SDI

PoE+
HDMI

or

or

LAN

(Record)

Laptop

(Management/Presention)

Monitor/TV

(Display)

Web appication

(Remote Management)

Microphone

Audio input

RS232

or

RS422

Joystick

(Camera control)

Device Connection

3

Video Output Connection

Monitor/TV

HDMI cable

SDI Monitor

3G-SDI cable
(Not inculded)

 HDMI

Use the HDMI cable to connect with monitor or TV for video output.

 3G-SDI

Connect to 3G-SDI monitor for video output.

[Note] HDMI and 3G-SDI monitors can be connected to camera and output live video simultaneously;
Assuming HDMI monitor is well connected before camera turned on, the OSD menu will be displayed

on HDMI monitor in default.”

4

RS232 and RS422 Connection

Laptop

Joystick

RS232(VISCA) cable

(Not inculded)

RS232 Pin

No.

Pin 1 DTR

2

DSR

3

TXD

4

GND

5

RXD

6

GND 7 NC 8 NC

Connect through the RS232 or RS422 for camera controlling.

 RS232

5

1 8

 RS422

1

234

5

678

1

234

5

678

1

234

5

678

PTZ310/330

Camera/Joystick

Camera/Joystick

RS422 Pin

No.

Pin

No.

Pin 1 TX- 5 TX+ 2 TX+

6

RX+ 3 RX- 7 RX- 4 TX- 8 RX+

[Note] Use cat5e splitter for multi-camera connection.

Cat5e splitter pin assignment:

6

Audio Input Connection

Microphone

Auido mixer

Router/PoE Switch

Ethernet cable

(Not inculded)

Connect the audio device for audio receiving.
[Note] If use MIC-in device (ex: microphone), please use 3 to 4 MIC In cable to connect camera and
MIC-in device.

PoE Connection

Connect the camera to the router or switch through the PoE+ port.

7

Install Cable Fixing Plate

8

Remote Controller

(1)
(2)

(3)

(4)
(6) (7)

(5)

(9)

(11)

(17)

(8)

(10)

(12)

(14)
(15)

(16)

(13)

BLC

Menu

Name

Function

(1) Power

Turn the unit on/standby.

(2) Camera Select

Select 1~4 PTZ camera.
Set the camera ID in OSD menu: System > Camera Selector, ex:

camera ID is set to 1. Then, press the “camera select” button “1” to
control camera.

(3) Numeric Pad

 Use for set the preset position 0~9.
 Press number button (0~9) to move the camera to pre-configure

preset position 0~9.

(4) Preset

Press “Preset” + “Number button (0~9)” to set the preset position.

(5) Reset

Press “Reset” + “Number button (0~9)” to cancel the pre-configure
preset position.

(6) BLC

Turn on/off back light compensation

(7) Menu

Open and exit the OSD menu.

(8)

▲,▼,◄, & ►

Pan and tilt the camera lens.

(9)

- Confirm the selection or make a selection in OSD menu.

- One push focus.

(10) L/R DIR

Left and right orientation setting.

- Press “L/R DIR” + “#1” button to reset setting.

- Press “L/R DIR” + “#2” button to move to opposite direction.

9

Name

Function

(11 ) PT Reset

Reset the Pan-Tilt position.

(12) Zoom Slow

Zoom in/out slow.

(13) Zoom Fast

Zoom in/out fast.

(14) MF/Far/Near

Enable manual focus. Use Far/Near to adjust the focus.

(15) AF

Auto focus.

(16) Pan-tilt Fast/Slow

Pan-Tilt speed adjustment. There are totally 24 levels for pan-tilt speed
adjustment; press the button once will adjust fast or slow one level of
speed (also see Manual Pan-Tile-Zoom and Preset Speed Adjustment
chapter).

(17) EV +/-

EV level adjustment.

10

Menu

Setup PTZ310/330

OSD Menu

Press
button to operate the OSD menu.

button on remote controller to call out the OSD menu and use ▲, ▼, ,  and

11

Setup IP Address of PTZ310/330

Menu

Menu

Static IP

1. Press

2. Go to Network > Static IP.
[Note] Turn the DHCP off before setup static IP (Network > DHCP > Off).

3. Select the IP address, Gateway, Mask, and DNS to configure. Press and use, , number

pad to enter the data.

button on the remote controller to call out OSD menu.

DHCP

1. Press

2. Go to Network > DHCP > On.

button on the remote controller to call out OSD menu.

3. After turn the DHCP on, user can go to System > Information to view IP address.

12

OSD Tree

Camera

Exposure Mode

Full Auto

Exposure Value/Gain Limit Level/Slow Shutter

Shutter Priority

Exposure Value/Shutter Speed/Gain Limit Level

Iris Priority

Exposure Value/Iris Level/Gain Limit Level/Slow Shutter

Manual

Shutter Speed/Iris Level/Gain Level

White Balance
Auto/Indoor/Outdoor/One Push/Manual

Color Temperature

2500~10000

Pan Tilt Zoom
Preset Speed/Digital Zoom/Digital Zoom Speed/Pan/Tilt
Slow

Noise Reduction

Off/Low/Medium/High

Frequency

50HZ/60HZ/Auto

Saturation

0~10

Contrast

0~4 Sharpness

0~3 Mirror

Off/On

Flip

Off/On

Camera

Setup camera parameters – Exposure mode, White balance, Pan-Tilt Zoom, Noise reduction,
Frequency, Saturation, Contrast, Sharpness, Mirror, and Flip.

13

Video Format

Video Format

Auto
1080P/60
1080P/59.94
1080P/30
1080P/29.97
1080I/60
1080I/59.94
720P/60
720P/59.94
1080P/50
1080P/25
1080I/50
720P/50

Network

DHCP

Off/On

Static IP

IP Address

Gateway

Mask

DNS

System

Control

Protocol

VISCA/Pelco D

Camera Address

1~7

Baud Rate

2400/4800/9600/38400

Preset OSD

Off/On

Camera Selector

1~4 Language

English/日本語/繁體中文

Information

Model Name/Version/IP Address/MAC

Factory

Off/On

Select video resolution.

Network

Setup IP mode – DHCP or static IP.

System

Preset OSD: Enable/disable Preset status (Save Preset, Call Preset, Cancel Preset) display on
screen.
Camera Selector: Set the camera ID 1~4 for using remote controller on multiple cameras control (also
see (2) Camera select in Remote Controller chapter).

14

Audio

Camera

Input Type

Mic in/Line in

Auto Gain Control

Off/On

Noise Suppression

Off/Low/Normal

Audio Volume

0 ~ 10

15

Web Setup

Connect the camera from remote site through the internet.

Using the AVer IPCam Utility to Find the Camera

To find the IP address of your cameras, you can execute the IPCam Utility installer. Follow the below
steps to find the IP address of camera.

1. Download the IPCam Utiltiy from http://www.aver.com/download-center .

2. Run the IPCam Utility

3. Click Search, and all available devices will be listed on the screen

4. Select a camera from the list.

5. The corresponding fields of IP address will display.

6. Double-click on the IP address of camera from the list can connect to camera through the browser.
[Note] If IPCam utility cannot find the camera, please check following:

1. Please make sure the Ethernet connection of camera is well connected.

2. The camera and PC (IPCam utility) are in the same LAN segment.

16

Make a Connection to PTZ310/330 via Browser

1. Find the IP address of camera. Call out OSD menu and select “System” > “Information” Or use

AVer IPCam utility to find the IP address of camera.

2. Open the browser and enter the IP address of the camera. The PC/laptop is required an internet

access.

After connecting to camera, the live view interface is displayed.

[Note] User can use mouse or ←, → of the keyboard to control the scroll bar on the control panel.

17

Live View

In live view, user can setup zoom in/out, preset, focus (Auto, Manual, One push, and Focus Near Limit),
speed of zoom, pan-tilt, and preset and view preset.

Pan-Tilt-Zoom Control

To operate the PTZ Camera motion.

Use , , , and to adjust camera view position and use and

zoom. Select to back to default position.

Digital Zoom: Enable/disable digital zoom function. Move the scroll to adjust the limit of digital zoom.

to

18

Preset

Setup preset position and view preset position.

1. Use , , , and to adjust camera view position.

2. Enter preset position number (0~255) in Save Preset column and select “Save” to save the

position.

3. To call the preset position, enter preset number (0~255) in Load Preset column or select the

preset number (0~19) from Quick Call section.

4. Preset Image Switch Freeze: On/Off the screen view freeze function. When “Preset Image

Switch Freeze” is on, during the preset operation, the screen will freeze till the operation is done.

19

Focus

Switch to auto (AF) or manual (MF) focus. The manual focus use + and – to adjust focus. Press “+” to
adjust focus to far end and focusing on a far subject; press “-“to adjust focus to near end and focusing
on a near subject.

One push focus: By clicking button to adjust Lens focus automatically once.
Focus Near Limit: Set the focus distance limit.

20

Manual Pan-Tile-Zoom and Preset Speed Adjustment

Adjust speed of manual Pan-Tilt-Zoom and Preset operation. Enable/Disable the slow mode for
manual pan-tilt operation. There are totally 24 levels for manual pan-tilt speed adjustment, and 2 levels
(Low/High) for zoom speed adjustment. There are 5 levels for preset speed adjustment.

Pan/Tilt Slow: Pan/Tilt Slow: When this option is set as ON, the maximum speed of manual pan-tilt
operation is 40°/sec; when this option is set as Off, the maximum speed of manual pan-tilt operation is
100°/sec.

21

Camera Settings

Setup camera related parameters – Full auto, Iris priority, Shutter priority, Exposure, Gain, Saturation,
Contrast, Sharpness, Noise, Power frequency, Mirror, and Flip.

Video & Audio

User can setup Video output, Framerate, Bitrate, I-VOP internal, Encode type, Rate control, Audio
input type, Audio volume, and Sampling Rate.

22

System

The system information of Camera is displayed in this page, including Model name, IP address, MAC
address and firmware version.
User can update firmware and reset to Factory default in this page. User can also set the OSD display
output to HDMI or 3G-SDI interface.

Network

Setup IP address of camera – DHCP or static IP, netmask, gateway, and DNS. After setting, select

“Confirm” to apply settings.

23

Using RTSP Connect to Camera

To use RSTP player connecting to camera; please enter the following RTSP URL in your application
such as VLC, PotPlayer or Quick Time.

“rtsp://IP address of PTZ310/330/live_st1”

Firmware Update

Web Firmware Update

1. Download the newest firmware from http://www.aver.com/download-center .

2. Connect to camera through browser.

3. Select System > Upgrade firmware > Browse.

4. Select the firmware and select “Upgrade” button.

5. After updating, refresh the browser.

24

USB Update

1. Download the newest firmware and AVer PTZApp from http://www.aver.com/download-center .

2. Connect the camera to PC/Laptop through USB port.

3. Run the AVer PTZApp.

4. Select “Update Now”.

5. Select “Manual update” and locate the firmware to start the process.

25

Camera

Image sensor

1/2.8” 1080p 60fps Exmor CMOS

Effective picture elements

Approx. 2.1 Megapixels

Output Resolution

Auto, 1080p/60, 1080p/59.94, 1080p/50, 1080i/60, 1080i/59.94,
1080i/50, 1080p/30, 1080p/29.97, 1080p/25, 720p/60, 720p/59.94,
720p/50

Minimum Illumination

0.4 lux (IRE50, F1.6, 30FPS)

S/N ratio

> 50dB

Gain

Auto/Manual

TV Line

800 (center/wide), 700 (corner/wide)

Shutter Speed

1/1 s to 1/32,000 s

Exposure Control

Auto, Manual, Priority AE( Shutter, IRIS), BLC

White balance

Auto/Indoor/Outdoor/One-push/Manual( 2500 - 10000)

Optical Zoom

12X

Digital Zoom

12X

Horizontal Viewing Angle

72.5° (Wide) ~ 6.3° (Tele)

Focal length

f = 3.9 mm (Wide) ~ 46.8 mm (Tele)

Aperture (Iris)

F = 1.6 (Wide) ~ 2.8 (Tele)

Minimum working distance

Wide - 0.3 m, Tele - 1.5 m

Pan/Tilt Angle

Pan: -+ 130°, Tilt: +90°/-30°

Pan/Tilt Speed (manual)

Pan: 0.1~100°/sec, Tilt: 0.1~100°/sec

Preset Speed

Pan: 200°/sec, Tilt: 200°/sec

Preset Position

10 (IR), 255 (RS232)

Camera Control - IR

Yes

Specification

PTZ310

26

Camera

Camera Control - Interface

RS232 (DIN8) / RS422 (RJ45)

Camera Control - Protocol

VISCA/PELCO-D (RS232/RS422/IP), CGI (IP)

Image Processing

Noise Reduction (2/3D), Filp, Mirror

Power Frequency

Auto/50Hz/60Hz

Audio

Audio - Channel

2ch (stereo)

Audio - Codec

AAC-LC (48/44.1.32.24K), G.711/PCM (16K/8K)

Audio - Sample Rate

48/44.1/32/24/16/8Khz

Interface

Video Output

3G-SDI, HDMI, IP

Audio Output

3G-SDI, HDMI, IP

Audio Input

MIC/Line in

General

Power Requirement

AC100V-AC240V to DC12V/5A

PoE

POE+ (IEEE 802.3at), Class 4

Operating Condition

Temperature: 0°C ~ +40°C
Humidity: 20% ~80%

Storage Condition

Temperature: -20°C ~ +60°C
Humidity: 20% ~ 95%

Dimensions

180mm(L) x 140mm(W) x 183.5mm(H)

Weight

1.741 kg

Application

Indoor

Security

Kensington slot

Remote Controller

Infrared

Language

English / Japanese / Traditional Chinese

Accessory

Remote control, 12V/5A power adapter;

27

IP Streaming

Resolution

1920x1080, 1280x720, 960x540, 640x480

Network Video Compress
Format

H.264 (High Profile), MJPEG
Maximum Frame Rate

H.264: 60fps (1920x1080), MJPEG: 30fps (1920x1080)

Bit-rate Control Mode

VBR/CBR (selectable)

Range of Bit-rate setting

512Kbps ~ 32Mbps

Network Interface

10/100/1000Base-T

Multi-stream Capability

2

Network Protocol

IPv4, TCP, UDP, ARP, IMCP, IGMP, HTTP, DHCP, RTP/RTCP,
RTSP, VISCA over IP

WebUI

Live Video Preview

Yes

Camera PTZ Control

Pan / Tilt / Zoom / Focus / Preset Control

Camera/Image Adjustment

Exposure/WhiteBalance/Picture

Network Configuration

DHCP / IP Addr / Gateway / Netmask / DNS

Software Tools

Device IP Searching,
Configuration tool

Windows Application

28

PTZ330

Camera

Image sensor

1/2.8” 1080p 60fps Exmor CMOS

Effective picture elements

Approx. 2.1 Megapixels

Output Resolution

Auto, 1080p/60, 1080p/59.94, 1080p/50, 1080i/60, 1080i/59.94,
1080i/50, 1080p/30, 1080p/29.97, 1080p/25, 720p/60,
720p/59.94, 720p/50

Minimum Illumination

0.3 lux (IRE50, F1.6, 30FPS)

S/N ratio

> 50dB

Gain

Auto/Manual

TV Line

800 (center/wide), 600 (corner/wide)

Shutter Speed

1/1 s to 1/32,000 s

Exposure Control

Auto, Manual, Priority AE( Shutter, IRIS), BLC

White balance

Auto/Indoor/Outdoor/One-push/Manual( 2500 - 10000)

Optical Zoom

30X

Digital Zoom

12X

Horizontal Viewing Angle

67° (Wide) ~ 6.3° (Tele)

Focal length

f = 4.3 mm (Wide) ~ 129 mm (Tele)

Aperture (Iris)

F = 1.6 (wide) ~ 4.7 (Tele)

Minimum working distance

Wide - 0.1 m, Tele - 1.2 m

Pan/Tilt Angle

Pan: -+ 130°, Tilt: +90°/-30°

Pan/Tilt Speed (manual)

Pan: 0.1~100°/sec, Tilt: 0.1~100°/sec

Preset Speed

Pan: 200°/sec, Tilt: 200°/sec

Preset Position

10 (IR), 255 (RS232)

Camera Control - IR

Yes

Camera Control - Interface

RS232 (DIN8) / RS422 (RJ45)

29

Camera

Camera Control - Protocol

VISCA/PELCO-D (RS232/RS422/IP), CGI (IP)

Image Processing

Noise Reduction (2/3D), Filp, Mirror

Power Frequency

Auto/50Hz/60Hz

Audio

Audio - Channel

2ch (stereo)

Audio - Codec

AAC-LC (48/44.1.32.24K), G.711/PCM (16K/8K)

Audio - Sample Rate

48/44.1/32/24/16/8Khz

Interface

Video Output

3G-SDI, HDMI, IP

Audio Output

3G-SDI, HDMI, IP

Audio Input

MIC/Line in

General

Power Requirement

AC100V-AC240V to DC12V/5A

PoE

POE+ (IEEE 802.3at), Class 4

Operating Condition

Temperature: 0°C ~ +40°C
Humidity: 20% ~80%

Storage Condition

Temperature: -20°C ~ +60°C
Humidity: 20% ~ 95%

Dimensions

180 mm(L) x 140mm(W) x183.5mm(H)

Weight

1.62 kg

Application

Indoor

Security

Kensington slot

Remote Controller

Infrared

Language

English / Japanese / Traditional Chinese

Accessory

Remote control, 12V/5A power adapter;

30

IP Streaming

Resolution

1920x1080, 1280x720, 960x540, 640x480

Network Video Compress Format

H.264 (High Profile), MJPEG

Maximum Frame Rate

H.264: 60fps (1920x1080), MJPEG: 30fps (1920x1080)

Bit-rate Control Mode

VBR/CBR (selectable)

Range of Bit-rate setting

512Kbps ~ 32Mbps

Network Interface

10/100/1000Base-T,

Multi-stream Capability

2

Network Protocol

IPv4, TCP, UDP, ARP, IMCP, IGMP, HTTP, DHCP, RTP/RTCP,
RTSP, VISCA over IP

WebUI

Live Video Preview

Yes

Camera PTZ Control

Pan / Tilt / Zoom / Focus / Preset Control

Camera/Image Adjustment

Exposure/WhiteBalance/Picture

Network Configuration

DHCP / IP Addr / Gateway / Netmask / DNS

Software Tools

Device IP Searching,
Configuration tool

Windows Application

31