AVer PTC500S User Manual

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PTC500S

User Manual

V.1.0.1

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IMPORTANT NOTICE

 PLEASE READ THE INSTRUCTIONS IN THIS MANUAL BEFORE INSTALLING THE PTC500S

TRACKING CAMERA.

 DO NOT DISASSEMBLE OR MODIFY THE ITEMS BY YOURSELF. CONTACT THE DEALER

FOR HELP WHEN THE ITEMS IS FAILED TO WORK.

 CONNECT THE DEVICES WITH PROPER CABLES.  TO REDUCE RISK OF ELECTRIC SHOCK ONLY USE INDOORS.  AVOID INSTALLING AT HUMID ENVIRONMENT.

Federal Communication Commission Interference Statement

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to pro-vide

commercial environment. This equipment generates, uses, and can radiate radiofrequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired

operation. Warning: This is a class A product. In a domestic environment this product may cause radio

interference in which case the user may be required to take adequate measures

reasonable protection against harmful interference when the equipment is operate din a

European Community Compliance Statement (Class A)

This product is herewith confirmed to comply with the requirements set out in the Council Directives on the Approximation of the laws of the Member States relating to Electromagnetic Compatibility Directive 2014/30/EU.

Warning - This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures to correct this interference.

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The mark of Crossed-out wheeled bin indicates that this product must not be disposed of with your other household waste. Instead, you need to dispose of the waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. For more information about where to drop off your waste equipment for recycling, please contact your household waste disposal service or the shop where you purchased the product.

DISCLAIMER

No warranty or representation, either expressed or implied, is made with respect to the contents of this documentation, its quality, performance, merchantability, or fitness for a particular purpose. Information presented in this documentation has been carefully checked for reliability; however, no responsibility is assumed for inaccuracies. The information contained in this documentation is subject to change without notice. In no event will AVer Information Inc. be liable for direct, indirect, special, incidental, or consequential damages arising out of the use or inability to use this product or documentation, even if advised of the possibility of such damages.

TRADEMARKS

“AVer” is a trademark owned by AVer Information Inc. Other trademarks used herein for description

purpose only belong to each of their companies.

© 2018 AVer Information Inc. All rights reserved. All rights of this object belong to AVer Information Inc. Reproduced or transmitted in any form or by any means without the prior written permission of AVer Information Inc. is prohibited. All information or

specifications are subject to change without prior notice.

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CONTENTS

INTRODUCTION .................................................................................................................. 1

Package Contents .........................................................................................................1

Product Overview ..........................................................................................................2

Dimension......................................................................................................................2

Remote Controller .........................................................................................................3

CONNECTIONS ................................................................................................................... 4

Device Connections .......................................................................................................4

RS232 Pin Definition .....................................................................................................5

MODE INTRODUCTION ...................................................................................................... 6

Wide Area Mode ............................................................................................................6

Stage and Segment Mode ................................................................ .............................7

WEB SETUP ........................................................................................................................ 8

Make a Connection to PTC500S via Browser................................................................8

Make a Connection to PTC500S via AVer IPCam Utility .............................................. 10

Enable Tracking Function ............................................................................................ 11

Setup Object Viewing Dimension ................................................................................ 12

Tracking Mode Instruction ........................................................................................... 13

Wide Area Mode .......................................................................................................... 14

Setup Priority Zone ................................................................................................. 14

Setup Shielded Zone ............................................................................................... 15

Stage Mode ................................................................................................................. 16

Setup Effective Zone ............................................................................................... 16

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Setup Shielded Zone ............................................................................................... 17

Setup Target Tracking Body .................................................................................... 18

Segment Mode ................................ ................................ ............................................ 19

Setup Effective Zone ............................................................................................... 19

Setup Shielded Zone ............................................................................................... 22

Setup Target Tracking Body .................................................................................... 23

Preset Setup ................................................................................................................ 24

Firmware Update ......................................................................................................... 25

Using RTSP connect to Camera .................................................................................. 25

OSD SETUP ....................................................................................................................... 26

Before You Begin ......................................................................................................... 26

For the First Time Use ................................................................................................. 26

Trigger OSD Menu .................................................................................................. 26

Setup IP Address..................................................................................................... 27

OSD Tree Map ............................................................................................................. 29

Main ........................................................................................................................ 29

Tracking .................................................................................................................. 29

Camera ................................................................................................................... 30

Camera ID ..................................................................................................... 30

DHCP ............................................................................................................ 30

Static IP.......................................................................................................... 31

PTZ Camera .................................................................................................. 32

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Video Format ........................................................................................................... 35

Advanced Setting .................................................................................................... 37

Preset ...................................................................................................................... 37

Language ................................................................................................................ 38

Profile ...................................................................................................................... 38

Factory Default ........................................................................................................ 39

Information .............................................................................................................. 39

Hot Key ................................................................................................................... 40

FAQ .................................................................................................................................... 41

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INTRODUCTION

PTC500S unit

Power adapter

Power cord

RS-232 to D-Sub 9

cable

Battery

Quick Guide

Remote Control

AVer PTC500S is a professional tracking camera which can be wide area, stage or segment mode depended on user’s subject target. The PTC500S use body motion and image analysis algorithm to tracking target; the target subject no need to wear any signal transmit device. The PTC500S can communicate with recording system through RS232, RS485 or network interface. The PTC500S has stable system, easy to use, and suitable for classroom, meeting room, and any lecture or course environment.

Package Contents

The following items are included in the package. Please check if each item is available and confirm if there are damage before using.

[Note]

1. Do not disassemble or modify the items by yourself. Contact the dealer for help when the items is failed to work.

2. Store the items in a dry place away from moisture.

[Note] The power cord will vary depending on the standard power outlet of the country where it is sold.

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2 3 4 5 6 7 8 9 10

1. PTZ camera

6. 3G-SDI 1 port(PTZ view)

2. Panoramic camera

7. HDMI port(PTZ view)

3. Power indicator

8. Video in port

4. RJ-45 port

9. RS-232 port

5. 3G-SDI 2 port(Panoramic view)

10. Power jack

Product Overview

Dimension

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6 8

2 3

7 9

1. Camera select [Note] Only channel No.1 is available. Before you use remote, please press channel 1 first.

2. Enter

3. Camera direction control

4. White balance

5. OSD menu

6. Back light control

7. Zoom in/out

8. Exposure compensation

9. Back to zero position((home preset) [Note] Press and hold 3 seconds to turn on or turn off the PTC500S unit. Only support at PTC500S FW version

0.0.1000.08 and above.

10. Tracking on/off

11. Number buttons

12. Profile

13. Preset

Remote Controller

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CONNECTIONS

Device Connections

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Definition

RS232_DTR

RS232_DSR

N.C. 4 RS232_TXD

GND

RS232_RXD

RS232 Pin Definition

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 Install height range (from floor): 2 ~ 3m; 2.4m is suggested.  Distance range to podium: 4~15m; 8m is suggested.  Position: Center of class room.

MODE INTRODUCTION

Wide Area Mode

 Application

 This mode is suitable for teacher or lecturer tracking in normal classroom. The algorithm is

based on face detection.

 Regardless of the target close to or away from PTC500S, the tracking camera will automatically

zoom in/out to maintain the appropriate size and proportion.

 If the tracking target is locked, PTC500S will not be affected by the other moving objects.

 Limitation

 This mode is easily affected by the brown objects or the color similar to skin. Things like cartons

and wood furniture.

 It should be used in bright environment. If the light is not enough, it will cause PTC500S unable

to distinguish the target face and lead to the tracking failure.

 It could not be used on the environment with high bright contrast. For example, the

environment is with IFP or projectors. When the target enters or leaves the high bright contrast zone, it is risky for PTC500S to lose the tracking target.

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 Install height range (from floor): 2 ~ 3m; 2.4m is suggested.  Position: Center of the room.

Stage and Segment Mode

 Application

 It’s suitable for complicate environment. It’s the remedy for teacher mode. Due to absolute

motion tracking, PTC500S will not be affected by the color of wood furniture or the high bright contrast.

 Suitable for only one person in the tracking zone.

 Limitation

 Tracking is only available for horizontal movement. It will not auto zoom in/out for target close to

or leaving away from PTC500S

 Due to absolute motion checking, it is unable to check who the target is or who the interference

is. It doesn’t have anti-interference ability.

 Due to the FOV limit, the tracking zone is only available within 120 degrees.  Distance limitation <15M

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WEB SETUP

Make a Connection to PTC500S via Browser

1. Find the IP address of PTC500S: call out OSD menu of PTC500S. Use ▲ and ▼ buttons on

remote controller to go to “Information” to find the IP address information.

2. Open the browser on your PC and enter the IP address of PTC500S.

3. Enter the password of PTC500S to login. The default password is “admin”.

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4. After login, User should see the main interface of PTC500S.

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Make a Connection to PTC500S via AVer IPCam Utility

[Note] The PTC500S FW version 0.0.1000.08 and above supports IPCam Utiltiy application.

To find the IP address of your cameras, you can execute the IPCam Utility installer. Follow the below steps to find the IP address of camera.

1. Download the IPCam Utility from http://www.aver.com/download-center .

2. Run the IPCam Utility.

3. Click Search, and all available devices will be listed on the screen.

4. Select a camera from the list.

5. The corresponding fields of IP address will display.

6. Double-click on the IP address of camera from the list can connect to camera through the browser.

[Note] If IPCam utility cannot find the camera, please check following:

1. Please make sure the Ethernet connection of camera is well connected.

2. The camera and PC (IPCam utility) are in the same LAN segment.

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Enable Tracking Function

Turn on and off the tracking function. Select > Tracking setting > Tracking on.

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144

1080

1920

Setup Object Viewing Dimension

Set the size of tracking object on the screen. Aim the intersection of blue line can get best curacy of tracking. The illustration shows the minimum request. Set the person proportion more than the illustration. If target proportion is smaller than the photo, it may cause the tracking failure.

To set the object size for tracking select > Tracking setting > Setup object viewing dimension (Also see Object Viewing Dimension Setting chapter).

Use ▲, ▼, ,  and zoom in/out to adjust object size. Then, click “Save” to save the setting.

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Tracking Mode Instruction

View the each tracking mode’s brief instruction, feature, and use environment. Select > Tracking Setting > Tracking Mode

to view tracking mode instruction.

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Wide Area Mode

The PTC500s will start tracking when object enter the priority zone and the face of object is

detected.

Setup Priority Zone

If PTC500S detects motions in the defined zone and PTC500S will be triggered to track. If priority zone doesn’t setup, then, all the panoramic view will be the default active zone. [Note] The screen of priority zone setting is based on panoramic camera view.

1. Select > Tracking setting > Wide Area > Select priority zone.

2. An online tutorial will display. User can watch to learn how to setup tracking zone. Click Skip to stop tutorial. To watch again, select

3. In Select priority zone screen, drag and select the area that wants to be tracking (a blue frame will

show on screen). To re-select the area, just drag and select another wanted area.

4. Click “Save” to save the setting.

to play online tutorial.

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Setup Shielded Zone

Define the area that user doesn’t want camera to track. The shield zone should be within the active zone. 8 shield zones can be set. [Note] The screen of shielded zone setting is based on panoramic camera view.

1. Select > Tracking setting > Wide Area > Select shielded zone.

2. An online tutorial will display. User can watch to learn how to setup shield zone. Click Skip to stop

tutorial. To watch again, select

3. In Shielded tracking zone screen, click the “+” and select the area in tracking zone that don’t want

to be tracking (a gray block will show on screen). For example: Shielded the projector screen and TV that may influence the tracking. To delete the shield zone area, click “-“and select the shield to delete it. Or select “Reset Shields” to delete all shields.

4. Select “Save” to save the setting.

to play online tutorial.

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Stage Mode

The PTC500S will start tracking when there is an object moving in effective zone.

Setup Effective Zone

If PTC500S detects motions in the defined zone and PTC500S will be triggered to track. If tracking zone doesn’t setup, then, all the panoramic view will be the default active zone. [Note] The screen of effective zone setting is based on panoramic camera view.

1. Select > Tracking > Stage > Select effective zone.

2. An online tutorial will display. User can watch to learn how to setup tracking zone. Click Skip to

stop tutorial. To watch again, select

3. In Select effective zone screen, drag and select the area that wants to be tracking (a blue frame will

show on screen). To re-select the area, just drag and select another wanted area.

4. Click “Save” to save the setting.

to play online tutorial.

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Setup Shielded Zone

Define the area that user doesn’t want camera to track. The shield zone should be within the active zone. 8 shield zones can be set. [Note] The screen of shield zone setting is based on panoramic camera view.

1. Select > Tracking setting > Stage > Select shielded zone.

2. An online tutorial will display. User can watch to learn how to setup shield zone. Click Skip to stop

tutorial. To watch again, select

3. In Shielded tracking zone screen, click the “+” and select the area in tracking zone that don’t want

4. Select “Save” to save the setting.

to play online tutorial.

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Setup Target Tracking Body

Define the width of tracking target. 1 target zone can be set. [Note] The screen of target tracking body is based on panoramic camera view.

1. Select > Tracking setting > Stage > Select target tracking body.

2. An online tutorial will display. User can watch to learn how to setup tracking zone. Click Skip to

stop tutorial. To watch again, select

3. In select target tracking body screen, drag and set the width of object that wants to be tracked (an orange frame will show on screen). To re-set the width of object, just drag again.

4. Click “Save” to save the setting.

to play online tutorial.

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Click it to reset the selected tracking area.

Segment Mode

The PTC500S will start tracking when object is moving between the blocks.

Setup Effective Zone

If PTC500S detects motions in the defined zone and PTC500S will be triggered to track. If effective zone doesn’t setup, then, all the panoramic view will be the default active zone. The effective zone can be defined from 2 to 4 blocks. [Note] The screen of effective zone setting is based on panoramic camera view.

1. Select > Tracking setting > Segment > Select effective zone.

2. Drag a tracking area on screen (blue frame). Then, click “Next” button.

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Click on the edge (left & right) to adjust block size.

Click the preset button to adjust block size.

Make an overlap area between blocks to avoid the camera move frequently at junction point.

3. Select the tracking zone blocks – 2, 3, or 4 blocks. At least 2 blocks must be set.

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When each time preset position is set, click “Save” to save the settings.

4. Click “Next” to set the position of tracking zone. Click preset button and use

to adjust to the desire position. When each time preset position is set, click “Save” to save the settings.

▲,▼,

,

, Zoom +/-

5. Click “Finish” to complete the settings.

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Setup Shielded Zone

1. Select > Tracking setting > Segment > Select shielded zone.

2. An online tutorial will display. User can watch to learn how to setup shield zone. Click Skip to stop

tutorial. To watch again, select

3. In Shielded tracking zone screen, click the “+” and select the area in tracking zone that don’t want

to be tracking (a gray block will show on screen). For example: Shielded first row of student that may influence the tracking. To delete the shield zone area, click “-“ and select the shield to delete it. Or select “Reset Shields” to delete all shields.

4. Select “Save” to save the setting.

to play online tutorial.

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Setup Target Tracking Body

Define the width of tracking target. 1 target zone can be set. [Note] The screen of target tracking body is based on panoramic camera view.

1. Select > Tracking setting > Segment > Select target tracking body.

2. An online tutorial will display. User can watch to learn how to setup tracking zone. Click Skip to

stop tutorial. To watch again, select

3. In select target tracking body screen, drag and set the width of object that wants to be tracked (an

orange frame will show on screen). To re-set the width of object, just drag again.

4. Click “Save” to save the setting.

to play online tutorial.

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Preset Setup

Define the specific location to view when select preset number (1~255). When PTC500s lose tracking, it will back to the preset 1 position.

1. Open the browser and enter the IP address of PTC500S to login to PTC500S.

2. Select > Preset Setting.

3. Use the direction control panel to adjust the PTC500S to desires position.

4. Next, select the preset number in “Save to Preset” column and click “Save” button to save the

preset.

5. Select preset number in Call Preset section can view preset position view.

6. After call preset, the tracking will be off. Remember to turn on the tracking manually. Or press

on remote controller.

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Firmware Update

1. Download the newest firmware from http://www.aver.com/download-center .

2. Connect to camera through browser.

3. Select System > Firmware > Upgrade firmware > Upgrade.

4. Select the firmware and select “Upload” button.

5. After updating, refresh the browser.

Using RTSP connect to Camera

Use RSTP player connecting to camera; please enter the following RTSP URL in your application such as VLC, PotPlayer, or QuickTime. PTZ camera: rstp:// IP address of PTC500S:554/live_st1 For example: rstp://192.168.1.1:554/live_st1

Panoramic camera: rstp://IP address of PTC500S:8554/live_st2 For example: rstp://192.168.1.1:8554/live_st2

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Blue text indicates the current selection.

“>” means has sub-menu or value selection.

Sub-menu

Column for enter value or value selections.

OSD SETUP

Before You Begin

Make sure all connections are connected successfully before using the PTC500S. Connections error will cause no image showing or no reaction. (For more information, please refer to INSTALLATION chapter.)

For the First Time Use

Trigger OSD Menu

Press button on remote controller to call out OSD menu. Use  to enter sub-menu, use ▲ and ▼ to move to the selection and use to confirm the selection. Press  button can back to

previous level of menu.

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Setup IP Address

Setup IP address of PTC500S. There are two ways to setup IP address of PTC500S. Please follow the steps below to setup the IP address.

 Static IP Address

Assign a fix IP address for PTC500S.

1. After starting-up, press button on remote control to call out OSD menu.

2. Turn the DHCP off first. Go to Camera > DHCP > DHCP > Off then press  or enter button to

confirm the selection. The menu selection will switch to “Static IP” when DHCP off is applied.

3. Use ▲, ▼, Enter button, and on-screen keyboard to setup the “IP”, “ Gateway”, “Mask” and

“DNS”.

 Dynamic IP Address(DHCP)

Get IP address from your local DHCP server.

1. After starting-up, press button on remote control to call out OSD menu.

2. Use ▲ and ▼ buttons to select the Camera > DHCP > DHCP > On, then press  or enter button

to get IP address from local DHCP server.

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3. Use ▲ and ▼ buttons go to “Information” to check the IP address information.

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Tracking

Camera Video Format Preset Advanced Setting Language Profile Factory Default Information

> > > > > > > >

Tracking

Camera Video Format Advanced Setting Preset Language Profile Factory Default Information

> > > > > > > >

On Off

OSD Tree Map

Main

Tracking

 User can enable or disable auto-tracking.  PTC500S will not track on object automatically when the feature is disabled.  To enable auto-tracking, please select “On”.

 To disable auto-tracking, select “Off”.

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Tracking

Camera

Video Format Advanced Setting Preset Language Profile Factory Default Information

> > > > > > > >

Tracking

Camera

Video Format Advanced Setting Preset Language Profile Factory Default Information

> > > > > > > >

Tracking

Camera

Video Format Advanced Setting Preset Language Profile Factory Default Information

> > > > > > > >

Camera ID >

DHCP > Static IP > PTZ Camera >

PTC500S

Camera ID >

DHCP >

Static IP > PTZ Camera >

DHCP10.1.0.1 ON

Camera ID > DHCP > Static IP > PTZ Camera >

Camera

In the section, users can change camera ID, network setting and adjust parameter of camera settings.

Camera ID

To change camera ID, please select Camera > Camera ID.

DHCP

To enable DHCP, select Camera > DHCP.

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Tracking

Camera

Video Format Advanced Setting Preset Language Profile Factory Default Information

> > > > > > > >

Camera ID > DHCP >

Static IP >

PTZ Camera >

IP 10.1.0.1 Mask 255.255.0.255 Gateway 10.1.0.1 DNS

> > > >

Static IP

To setup network as a static IP, select Camera > Static IP (Please set DHCP off before the Static IP setting)

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Tracking

Camera

Video Format Advanced Setting Preset Language Profile Factory Default Information

> > > > > > > >

Camera Mode Full Auto Full Auto Shutter Priority Iris Priority Manual White Balance Shading Correction

> > > > > > >

Pan/Tile Speed Zoom Speed Digital Zoom Limit PTZ Zoom Focus Power Up Frequency Contrast Saturation Sharpness NosieReduction

Low

Off

Home

Auto

5 Medium Medium

Camera ID DHCP Static IP

PTZ Camera

> > > >

PTZ Camera

To adjust the parameters of PTZ camera, select Camera >PTZ Camera.

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Camera Mode Full Auto

Full Auto Shutter Priority Iris Priority Manual White Balance Shading Correction

> > > > > > >

Pan/Tile Speed Zoom Speed Digital Zoom Limit PTZ Zoom Focus Power Up Frequency Contrast Saturation Sharpness NosieReduction

Low

Off

Home

Auto

5 Medium Medium

Full Auto

Shutter Priority Iris Priority Manual

> > > >

Slow Shutter Maximum Gain Back Light compens Exposure

Off

24dB

Off

Speed Maximum Gain Exposure

1/30

24dB

Slow Shutter Iris Maximum Gain Exposure

Off

F6.8

24dB

Maximum Gain Speed Iris

24dB

1/30 F6.8

Full Auto

Shutter Priority

Iris Priority Manual

> > > >

Full Auto Shutter Priority

Iris Priority

Manual

> > > >

Full Auto Shutter Priority Iris Priority

Manual

> > > >

Camera Mode

There are 4 modes of camera mode, you can select one from Camera > PTZ Camera > Camera Mode.

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White Balance

Camera Mode Full Auto Full Auto Shutter Priority Iris Priority Manual

White Balance

Shading Correction

> > > > > > >

Pan/Tile Speed Zoom Speed Digital Zoom Limit PTZ Zoom Focus Power Up Frequency Contrast Saturation Sharpness NosieReduction

Low

Off

Home

Auto

5 Medium Medium

Mode

Auto

Auto One Push Manual

6247

To adjust white balance value, select Camera > PTZ Camera > White Balance.

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Tracking

Camera

Video Format

Advanced Setting Preset Language Profile Factory Default Information

> > > > > > > >

Camera Mode Full Auto Full Auto Shutter Priority Iris Priority Manual White Balance

Shading Correction

> > > > > > >

Pan/Tile Speed Zoom Speed Digital Zoom Limit PTZ Zoom Focus Power Up Frequency Contrast Saturation Sharpness NosieReduction

Low

Off

Home

Auto

5 Medium Medium

Upper Left Upper Right Bottom Left Bottom Right

Off Off Off Off

3G-SDI1/HDMI 3G-SDI2 PIP

Auto Auto

Shading Correction

To adjust shading correction, select Camera > PTZ Camera > Shading Correction (The option is for the screen corner shadow fixing.)

Video Format

To adjust Video Format, select Video Format from OSD menu.

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Tracking

Camera

Video Format

Advanced Setting Preset Language Profile Factory Default Information

> > > > > > > >

3G-SDI1/HDMI 3G-SDI2 PIP

Auto Auto

PIP Mode

Select picture-in-picture(PIP) mode. To turn off the PIP mode, select mode 0.

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Tracking

Camera Video Format

Advanced Setting

Preset Language Profile Factory Default Information

> > > > > > > >

Tracking

Camera Video Format Advanced Setting

Preset

Language Profile Factory Default Information

> > > > > > > >

RS232 Protocol Address(ADDRD) Baud Rate VISCA-over-IP

VISCA

9600

off

Set Call 1 1

Advanced Setting

To adjust RS232 protocol, address and baud rate, select Advance Setting from OSD menu.

Preset

PTC500S allows you to set 10 preset locations via remote controller.

 To set up preset point:

1. Enter OSD and turn off the tracking function.

2. Move camera to the prefer location and zoom distance.

3. Press bottom > Preset > Set and use arrow key to assign a preset number and press enter button on remote controller.

[Tip] Shortcut of setting a preset location as following:

Press “P” button > press “↑” > press number you want to set, ex: 1 and press enter.

 To call a preset location:

Press bottom > Preset > call and use arrow key to select which preset number you would like to recall -> press enter button on remote controller.

[Tip] Shortcut of calling a preset location: press “P” > press number you want to recall, ex: 1.

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Tracking

Camera Video Format Advanced Setting Preset

Language

Profile Factory Default Information

> > > > > > > >

Tracking

Camera Video Format Advanced Setting Preset Language

Profile

Factory Default Information

> > > > > > > >

English

繁體中文簡体中文日本語

Deutsch Francais Espanol 한국어 Vietnamese

Set Apply

default default

Language

To change language, go to OSD menu > Language.

Profile

PTC500S allows you to save 5 profiles. To set the profile, go to OSD menu > Set and use arrow key to assign a number and press enter button. To call the profile, go to OSD menu > Apply and use arrow key to call an assigned number and press

enter button.

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Tracking

Camera Video Format Advanced Setting Preset Language Profile

Factory Default

Information

> > > > > > > >

Tracking

Camera Video Format Advanced Setting Preset Language Profile Factory Default

Information

> > > > > > > >

Yes No

Camera ID Serial Number Firmware Version IP Address MAC

PTC500

0000

0.0.0002.12

10.1.0.1

FB:5F:4B:61:1F:4F

Factory Default

To reset the PTC500S to default setting, go to OSD menu > Factory Default > Yes and press enter button.

Information

To check out information on the PTC500S, ex: FW version. Go to OSD menu > Information.

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Button

Action

Function

Press and hold(3secs)

Power on/off camera. [Note] Only support at PTC500S FW version

0.0.1000.08 and above.

Press three times(333)

Enable/Disable tracking function

When the hot key takes effect, you will see “tracking

on” or “tracking off” on the right bottom side.

Press six times(666666)

Enable/Disable AVer Logo

When the hot key takes effect, you will see “AVer”

logo on the right bottom side.

Press seven times(7777777)

Show the tracking indicator When the hot key takes effect, you will see the tracking indicator on the target face.

Press eight times(88888888)

Set PTC500S IP address as default IP(192.168.1.168.)

Press nine times(999999999)

Password Reset mechanism: When the hot key takes effect, the password of entering Web UI will go back the default “admin”.

Hot Key

Press certain button on remote controller to perform hot key function.

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FAQ

1. How to define the zoom level of tracking target?

It’s determined by Setup Object Viewing Dimension. You should stand on the assigned location as a proportional scale and zoom in/out to the proportion that you want. The following tracking will based on this proportion.

2. How preset 1 has influence in the tracking settings?

When tracking cam loses the target, the position camera will go back to.

3. How does tracking work in Wide Area mode?

When object enter the priority zone, PTZ camera will move to the position of object and do the face detection. After face is detected, PTZ camera will start tracking object in all area.

4. How does tracking work in Segment mode?

The tracking operation only works inside effective zone. When object is outside of effective zone, the camera will stop tracking object.

5. How to avoid it start tracking other person in the same area?

It’s hard to do it. The algorithm is based on what the camera see. It is not intelligent enough to judge who should track or not if 2 or more persons are in the active zone. It will randomly choose one to track.

6. Will tracking be lost when we use PTC500S in a situation which the projector is turned on?

Yes, it might happen in “Wide Area mode”. But we suggest to use “Stage mode” when the projector is turned on. Stage mode can be used for any lighting conditions.

7. What is the definition of HOME position?

Home is the default position after camera booting. User can define position after camera booting in below WebUI PTZPTZpower up ACT.

8. What about Preset 2 ~9 are used for anything related to tracking?

If you turn off tracking, PTC500S is a regular PTZ. User can manipulate it to assign position via center control system command. The other presets are these usages.

9. This camera supports several profiles; does each profile have a different PRESET1?

Each profile has its own preset definition.

10. If we want to stop tracking and will to focus on specific location, how should I do?

Press "P" and the preset number. The camera will go to the assigned location.

11. In Wide area mode, I already masked the areas that might have something like president photo or something similar to human, but why the camera is still attracted to these areas.

The shielding zone is only for motion shielding. In complicate environment, we suggest to use stage mode to overcome it.