AVer P5000 User Manual

P5000 series
P5036-R/P5036-16-R
User Manual
FCC NOTICE (Class A)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2)
cause undesired operation.
this device must accept any interference received, including interference that may
Federal Communications Commission Statement
NOTE- This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by tuning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/television technician for help.
Class A ITE
Class A ITE is a category of all other ITE which satisfies the class A ITE limits but not the class B ITE limits. Such equipment should not be restricted in its sale but the following warning shall be included in the instructions for use: Warning -This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
European Community Compliance Statement (Class A)
This product is herewith confirmed to comply with the requirements set out in the Council Directives on the Approximation of the laws of the Member States relating
to Electromagnetic Compatibility Directive 2004/108/EC. Warning - This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures to correct this interference.
DISCLAIMER
No warranty or representation, either expressed or implied, is made with respect to the contents of this documentation, its quality, performance, merchantability, or fitness for a particular purpose. Information presented in this documentation has been carefully checked for reliability; however, no responsibility is assumed for inaccuracies. The information contained in this documentation is subject to change without notice. In no event will AVer Information Inc. be liable for direct, indirect, special, incidental, or consequential damages arising out of the use or inability to use this product or documentation, even if advised of the possibility of such damages.
TRADEMARKS
“AVer” is a trademark owned by AVer Information Inc. Other trademarks used herein for description purpose only belong to each of their companies.
COPYRIGHT
The mark of Crossed-out wheeled bin indicates that this product must not be disposed of with your other household waste. Instead, you need to dispose of the waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. For more information about where to drop off your waste equipment for recycling, please contact your household waste disposal service or the shop where you purchased the product.
© 2014 AVer Information Inc. All rights reserved. All rights of this object belong to AVer Information Inc. Reproduced or transmitted in any form
or by any means without the prior written permission of AVer Information Inc. is prohibited. All information or specifications are subject to change without prior notice.
Battery Safety Information
- Store the batteries in a cool dry place.
- Do not dispose of used batteries in domestic waste. Dispose of batteries at special
collection points or return to point of sale if applies.
- Remove the batteries during long periods of non-use. Always remove exhausted
batteries from the remote control. Battery leakage and corrosion can damage this remote control, dispose of batteries safely.
- Do not mix old and new batteries.
- Do not mix different types of batteries: alkaline, standard (carbon-zinc) or
rechargeable (nickel-cadmium).
- Do not dispose of batteries in a fire. The batteries may explode or leak.
- Never short circuit the battery terminals.
Contents
CHAPTER 1 HARDWARE INTRODUCTION .................................................... 1
1.1 Package Contents .................................................................................... 1
P5036-R ........................................................................................................ 1
P5036-16-R ................................................................................................... 1
1.2 Front Panel .............................................................................................. 2
1.3 Back Panel ............................................................................................... 3
P5036-R ........................................................................................................ 3
P5036-16-R ................................................................................................... 4
1.4 Hard Disk Installation ............................................................................... 5
1.4.1 Install Hard Disk inside HDD Bay .................................................... 5
1.4.1 Install Internal Hard Disk ................................ ................................. 7
1.5 Pin Definition of Sensor/Relay/RS485 Port .............................................. 9
CHAPTER 2 MAIN SYSTEM CONFIGURATION ........................................... 11
2.1 Getting Started ....................................................................................... 11
2.1.1 Familiarizing Icons on Dialog Box ................................................. 12
2.2 Familiarizing Functions in Preview Mode ............................................... 13
2.3 Familiarizing Functions in Playback Mode ............................................. 16
2.4 Compact Mode....................................................................................... 21
2.4.1 Familiarizing Function in Preview Compact Mode ......................... 22
2.4.2 Familiarizing Function in Playback Compact Mode ....................... 24
2.5 System Setup ........................................................................................ 28
2.5.1 General System Setting ................................................................. 29
2.5.2 System Advanced Setting .............................................................. 30
2.5.2.1 Daylight Saving Time Setting ........................................ 31
2.5.2.2 Customizing System Login Setting ................................ 32
2.5.3.3 Customizing System Miscellaneous Setting ..................... 33
2.5.4 Update/Export/Import .................................................................... 34
2.5.4.1 Importing NVR/DVR System Configuration ...................... 35
2.5.4.2 Exporting NVR/DVR System Configuration ..................... 36
2.5.4.3 Upgrading NVR/DVR Firmware .................................... 37
2.5.4.4 Upgrading IP Camera Module Patch .............................. 38
2.5.5 Setup Dual Monitor .................................................... 39
2.5.6 Reset to Factory Default ................................................................ 40
2.6 Network Setting...................................................................................... 41
2.6.1 Setup NVR/DVR Server Name ...................................................... 43
2.6.2 Network Advanced Setting ............................................................ 44
2.6.2.1 Setup Transmitting Camera ......................................... 45
2.6.2.2 Setup UPnP ............................................................. 45
2.6.2.3 Setup Bandwidth Limit ................................................ 45
2.6.2.4 Setup Network Port .................................................... 45
2.7 Storage Setting ...................................................................................... 46
2.7.1 Formatting Hard Disk..................................................................... 47
2.7.2 Creating RAID Drive ...................................................................... 48
2.7.3 Setup Storage Path for Recording Data ........................................ 52
2.7.4 Setup Hard Disk and Event Log Recycle Time .............................. 54
2.7.5 iSCSI Setting ................................................................................. 55
2.8 Camera Management ............................................................................ 57
2.8.1 Connect the Analog Camera ......................................................... 58
2.8.2 Connect the IP Camera ................................................................. 59
2.8.2.1 Use Active IP Function ................................................ 62
2.8.3 Camera Detail Configuration ......................................................... 64
Info ......................................................................... 64
Basic ....................................................................... 65
Preference ............................................................... 66
Exposure ................................................................. 68
Stream .................................................................... 69
ROI ......................................................................... 70
Smart Stream ............................................................ 71
Privacy Mask ............................................................ 72
Motion Detection ....................................................... 73
IVA ......................................................................... 74
Cross Detection ................................................................ 75
Tampering ......................................................................... 76
Missing Object .................................................................. 77
Suspicious Object ............................................................. 78
Sensor .................................................................... 79
Relay ...................................................................... 80
MFZ ........................................................................ 81
PTZ Function ............................................................ 83
2.8.3 Familiarizing Functions on PTZ Control Panel .............................. 85
2.9 Record Management ............................................................................. 87
2.10 Alarm Schedule Setting ......................................................................... 90
2.11 Backup Setting ....................................................................................... 91
2.12 Alarm Setting ......................................................................................... 93
2.12.1 Setup Alarm Condition ........................................................................... 93
2.12.2 Setting Alarm Action ............................................................................... 99
2.13 User Account Setting ........................................................................... 107
2.13.1 Creating an User Account ............................................................ 107
2.12.1 Deleting an User Account ............................................................ 110
2.14 I/O Setting .............................................................................................111
2.14.1 Sensor Setting ..............................................................................111
2.14.2 Relay Setting ............................................................................... 112
2.15 Emap Setting ....................................................................................... 113
2.15.1 Setting Emap ............................................................................... 113
2.16 iPOS Setting ........................................................................................ 115
2.17 Log Viewer ........................................................................................... 118
2.17.1 Using the Event Log Viewer ........................................................ 118
2.17.2 Using the Alarm Log Viewer ........................................................ 121
Viewing Alarm Event ............................................................ 121
Searching Alarm Event Logs .................................................. 123
2.17.3 Using POS Log Viewer ................................................................ 125
2.18 NVR/DVR System Tools ...................................................................... 127
2.18.1 Hard Disk Calculator.................................................................... 127
2.18.2 Using On Screen Keyboard ......................................................... 128
CHAPTER 3 MONITORING THE NVR/DVR ................................................. 129
3.1 Managing Camera Channels ............................................................... 130
3.2 Meaning of Icons and Figures .............................................................. 131
3.3 Enable/Disable the Camera Channel ................................................... 132
3.4 Changing Screen Channel Display Mode ............................................ 132
3.5 Enable/Disable the Sound of the Channel ................................ ........... 133
3.6 Switching Multiple Screen to Single Screen Display ............................ 133
3.7 Viewing Emap ...................................................................................... 134
3.8 Snapshot the Screen ........................................................................... 135
3.9 Full Screen Display .............................................................................. 136
3.10 Hiding Camera List .............................................................................. 137
3.11 Auto Display Channel in Cycle ............................................................. 138
3.12 Enable/Disable 2-Way Audio Function ................................................. 139
CHAPTER 4 PLAYBACK RECORDED VIDEO ON NVR/DVR SYSTEM ..... 140
4.1 Playback on NVR/DVR System ........................................................... 140
4.2 Playback the Specific Date/Time Period .............................................. 141
4.3 Using Event Search to Playback the Event .......................................... 142
4.4 Using Visual Search to Playback the Specific Time ............................. 144
4.5 To Bookmark a Section of the Video for Playback ............................... 146
4.6 Playback Mode Management .............................................................. 148
4.6.1 Managing Channel Display Position ............................................ 148
4.6.2 Enable/Disable Sound of the Channel ......................................... 149
4.6.3 Switching Multiple Screen Display to Single Screen Display ....... 150
4.6.4 Full Screen Display...................................................................... 151
4.6.5 Hiding Camera List ...................................................................... 152
4.6.6 Output a Video Clip to a USB Pen Drive ..................................... 153
4.6.7 Snapshot the Screen View .......................................................... 155
CHAPTER 5 PLAYBACK BY QPLAYER ...................................................... 156
5.1 Familiarizing Functions of Qplayer ....................................................... 157
5.1.1 To Bookmark a Section of the Video for Playback ....................... 161
CHAPTER 6 USING THE PCVIEWER ................................................ 163
6.1 Familiarizing Functions of PCViewer ................................................... 164
APPENDIX USB RECOVERY ........................................................... 165
WARRANTY NOTICE ........................................................................................... 167

Chapter 1 Hardware Introduction

P5036-R NVR unit
USB optical mouse
Key for HDD bay
*Power cable
Software CD
Manual CD
Screws
P5036-16-R DVR unit
USB optical mouse
Key for HDD bay
*Power cable
Software CD
Manual CD
Screws
DVI cable x 2

1.1 Package Contents

P5036-R

* Then power cord may vary as it is country dependent.

P5036-16-R

* Then power cord may vary as it is country dependent.
1

1.2 Front Panel

1
2
3
4
1
HDD bay
3
LED indicator
2
Power button
4
USB port
LED indicator
Description
Fan
Flash: It indicates a fan failure.  Continuously on: It indicates an overhead condition.
Power Failure
Flash: it indicates a power failure.
LAN 2
Flash: it indicates network activity on LAN 2 port.
LAN 1
Flash: it indicates network activity on LAN 1 port.
HDD Device
Flash: it indicates IDE channel activity in SATA drive, SCSI drive, or DVD-ROM drive.
Power
It indicates power supply is normal.
LED indicator table (from left to right on front panel)
2

1.3 Back Panel

21 3 4 5 6 7 8 9
14 13 12 11 10
1
Power connector port
8
MIC input port
2
HDMI port
9
RS232 port
3
3.0 USB port
10
Audio output port
4
LAN1 port
11
RS485 port
5
LAN2 port
12
Sensor input port
6
VGA output port
13
2.0 USB port
7
Alarm(relay)output port
14
Display port(It will be supported in feature)

P5036-R

3

P5036-16-R

21 3 4 5 6 7 8 9 10
16 15 14 13 1112
1
Power connector port
9
RS232 port
2
HDMI port
10
Video In port
3
3.0 USB port
11
Video In port
4
LAN1 port
12
Audio output port
5
LAN2 port
13
RS485 port
6
VGA output port
14
Sensor input port
7
Alarm(relay)output port
15
2.0 USB port
8
MIC input port
16
Display port(It will be supported in feature)
4

1.4 Hard Disk Installation

1. Open the door of HDD bay.
2. Pull out the HDD bay.
3. Lose the screw on both side of HDD and remove the plastic box from HDD bay.
4. Place the hard disk inside the HDD bay and align the hard disks screw hole with screw hole of HDD bay. And, secure the hard disk (both side).

1.4.1 Install Hard Disk inside HDD Bay

The NVR/DVR unit can support up to 8 SATA hard disks to install inside HDD bay. Follow the instructions below to install the hard disk:
5
5. Slide HDD bay back to NVR/DVR unit and push to close the door of HDD bay. User can lock the HDD drawer by using the key that is included in accessories kit.
6. User may now connect all the cables and power on the NVR/DVR unit.
6

1.4.1 Install Internal Hard Disk

1. Un-screw the cover case (both side) and open the cover case of NVR/DVR unit. Push the button (as red circle mark) and follow the arrow direction to push and open the cover case.
2. Remove the tape on SATA cable.
3. Release the tenon and push the hard disk box forward at the same time to take out the hard disk box.
4. Place the hard disk inside the hard disk box and align the hard disks screw hole with screw hole of hard disk box. And, secure the hard disk (both side).
The NVD/DVR unit can support up to 2 internal SATA hard disks. Follow the instructions below to install the hard disk:
7
5. Slide hard disk box back to NVR/DVR unit
6. Connect the SATA cable and power cable to hard disk.
7. Close cover case of NVR/DVR unit and secure the cover case.
8. User may now connect all the cables and power on the NVR/DVR unit.
8

1.5 Pin Definition of Sensor/Relay/RS485 Port

Pin
NVR/DVR site
PTZ site
TX+
RS485 TX+ signal
RS485 RX+ signal
TX-
RS485 TX- signal
RS485 RX- signal
RX+
RS485 RX+ signal
RS485 TX+ signal
RX-
RS485 RX- signal
RS485 TX- signal
If user uses the 2 wires for the PTZ camera connection, please connect to the RS-485 TX+ and TX- of the NVR/DVR site.
Pin
Definition
Pin
Definition
1
Sensor Signal 1
5
Sensor Signal 5
2
Sensor Signal 2
6
Sensor Signal 6
3
Sensor Signal 3
7
Sensor Signal 7
4
Sensor Signal 4
8
Sensor Signal 8
The I/O card enables you to connect 8 sensor inputs and 4 relay outputs. Just connect the external sensor and relay pin directly to the I/O card pinhole. Check the table below and locate which pinhole is assigned to sensor input and relay output. The signal from the sensor (i.e., infrared sensors, smoke detectors, proximity sensors, door sensors, etc.) is being transmitted to the I/O card and this triggers the system to respond and send signal to relay device (i.e., alarm, telephone etc.).
RS485 Pin definition When connect PTZ camera through RS485 interface, please refer to the following pin definition
to connect the NVR/DVR and PTZ.
Sensor Pin definition
9
Pin
Definition
Pin
Definition
C1
Relay Common 1
C3
Relay Common 3
NO
Relay Normal Open
NO
Relay Normal Open
C2
Relay Common 2
C4
Relay Common 4
NO
Relay Normal Open
NO
Relay Normal Open
Alarm Pin definition
10

Chapter 2 Main System Configuration

2.1 Getting Started

1. Connect the power cable and mouse to NVR/DVR unit.
2. Power on the NVR/DVR unit and wait for system start up processing to complete.
3. For security purpose, the NVR/DVR system would require user to enter User ID and Password before it can be accessed. (If this is the first time, enter the default ID [admin] and password [admin]).
4. After login successful, the preview UI is displayed.
11
5. Next, setup the following settings in order to start monitoring.
Before formatting hard disk, please make sure no operations is running on NVR/DVR system.
Expanding the dialog box on the screen.
Closing the dialog box.
Setup System Date and Time: Setup the date and time in order to have corrected
recording time and date. Please refer to Chapter 2.5.1.
Format Hard Disk: The hard disk must be formatted before use it to save recording
data (see also Chapter 2.7.1).
Setup Storage Path: Select the hard disk to be a storage path for saving recorded
video. Please refer to Chapter 2.7.2.
Network Setup: Setting up the NVR/DVR systems IP address that is same IP
segment as your network. Please refer to Chapter 2.6.
Connect IP camera: Please refer to Chapter 2.8.  Setup Recording Schedule: Setting up the record schedule to start recording. Please
refer to Chapter 2.9.
6. For more detail configuration of NVR/DVR system, refer to the chapters in followings.

2.1.1 Familiarizing Icons on Dialog Box

There are some icons are shown on dialog box through the NVR/DVR system and they are explaining in followings.
12

2.2 Familiarizing Functions in Preview Mode

(1) (2) (3)
(4)
(8)
(5) (6) (7)
(9) (10) (11) (12) (13)
(14)
(15) (16)
(17)
Name
Function
(1) Setup
Click Setup button to configure settings for cameras, recording, network, scheduler, backup, sensors, relays, alarms and user authentication.
(2) Preview
Switch to Preview mode. This allows you to view live camera display.
(3) Camera list
Lists all cameras of NVR/DVR. Click + to expand the list. User can select and drag the camera to video display area to arrange the monitor layout(see also Chapter 3.1)
(4) PTZ
To call out a PTZ control panel and appoint PTZ camera (see also Chapter 2.8.4).
(5) EMap
To view the cameras, sensors, and relays on Emap (see also
Chapter 3.7).
(6) Event Log Viewer
Search and display the record of activities that take place in the system (see also Chapter 2.17.1).
13
Name
Function
(7) POS Log Viewer
Search and display POS event logs (see also Chapter 2.16.3).
(8) Date and Time
It shows the current system date and time.
(9) Playback
Switch to Playback mode. This allows you to view the recorded video file. (see also Chapter 2.3)
(10) Hide button
To hide the side area and give more view of screen.
(11) Split Screen Mode
It provides 7 kinds of split display modes for your selection. User can select the split display modes by clicking the split mode icon.
To only display one of the video in the multiple-screen mode, double click on the video screen you only want to display (see also Chapter 3.6).
(12) AutoScan
Click it to start auto cycle display each channel (see also
Chapter 3.11).
(13) Full screen
Use the entire area of the screen to only display the video. To return, press the right button of the mouse or ESC on the keyboard or click the arrow icon (see also Chapter 3.9).
(14) Snapshot
Catch a static recording image and save it as a JPG file in USB pen drive device(see also Chapter 3.8)
Plug the USB pen drive into NVR/DVR unit before click Snapshot button.
(15) System Information
Click it to view NVR/DVR systems version.
(16) Power button
Call up the Power dialog box. In the Power dialog box, user may do the following:
- Exit: To shutdown the NVR/DVR system.
- Compact: Switch to compact mode. In compact mode, users
authority is limited (see also Chapter 2.4.1).
- Login: To login in different account. Default user ID is admin
and password is admin.
- Cancel: To exit Power dialog box.
14
15
Name
Function
(17) Alarm Log Viewer
Alarm log: To view and search the alarm event logs (see also
Chapter 2.17.2).

2.3 Familiarizing Functions in Playback Mode

(1) (2) (3)
(4)
(10)
(5) (6)
(7)
(8) (9)
(11) (12) (13) (15)(14)
(16)
(17)
(18) (19)
(20)
(21) (22) (23) (24) (25)
(26)
Name
Function
(1) Setup
Click Setup button to configure settings for cameras, recording, network, scheduler, backup, sensors, relays, alarms and user authentication.
(2) Preview
Switch to Preview mode. This allows you to view live camera display.
(3) Camera list
Lists all cameras of NVR/DVR. Click + to expand the list. User can select and drag the camera to video display area to playback (see also Chapter 4.6.1).
(4) PTZ
In playback mode, the NVR/DVR system doesnt support PTZ function.
(5) Emap
To view the cameras, sensors, and relays on Emap (see also
Chapter 3.7).
Click playback tab to switch to playback mode.
16
Name
Function
(6) Search
NVR/DVR supports 2 type of searching in playback mode – Event Search and Visual Search.
- Event Search: Search from the recorded activities that were recorded in event log such as Sensor, Motion, Video Loss (see also Chapter 4. 3).
- Visual Search: Search from a specific camera by Date, Hour, Minute, 10 Seconds and Second (see also Chapter 4. 4).
(7) POS Log Viewer
Search and display POS event logs (see also Chapter 2.17.3).
(8) Status bar
Display the recorded date, time and play speed.
(9) Date
Select the date on the calendar and the time to where to start playing the recorded video file.
Date: click the date on calendar to select. The date in bold
text indicates there has recorded file. Click and icon to switch the date or click icon next to month to select the month. To switch the year, click on the text of year and click spin button to select.
Time: In Time box, select the hour, minute, and second to
setup the playback start up time.
17
Name
Function
(10) Date and Time
It shows the current date and time.
(11) Playback
Switch to Playback mode. This allows you to view the recorded video file.
(12) Hide button
To hide the side area and give more view of screen.
(13) Split Screen Mode
Select from 7 kinds of split screen type to playback the recorded video file of all the camera, or one camera over the other or alongside on a single screen.
To only display one of the video in the multiple-screen mode, double click on the video screen you only want to display (see also Chapter 4.6.3).
(14) Full screen
Use the entire area of the screen to only display the video. To return, press the right button of the mouse or ESC on the keyboard or click the arrow icon.
When you switch to full screen in multiple-screen mode, Left click to toggle to only display one of the video in the multiple-screen mode or all.
(15) Snapshot
Catch a static recording image and save it as a JPG file in pen drive device (see also Chapter 4.6.7).
(16) Bookmark
Mark a reference point when reviewing the recorded video file to which you may return for later reference (see also Chapter 4. 5).
(17) Backup
Save the playback file to USB pen drive (see also Chapter 2.12).
(18) System Information
Click it to view NVR/DVR systems version.
Click to switch back to normal display mode.
18
Name
Function
(19) Power button
Call up the Power dialog box. In the Power dialog box, user may do the following:
- Exit: Shutdown the NVR/DVR system.
- Compact: Switch to compact mode. In compact mode, users
authority is limited (see also Chapter 2.4.2).
- Login: To login in different account. Default user ID is admin
and password is admin.
- Cancel: To exit Logout dialog box.
(20) Alarm Log
Click button to view and search the alarm event logs (see also Chapter 2.17.2).
(21) (Segment)
Keep a portion of the recorded video to repeat playback; also can output the segment video to the pen drive device.
Click the button to set the segment video. User can drag the triangle mark to set the video segment (see also Chapter
4.6.6).
(22)
Save the segmented video file in *.mpg, *.avi, or *.dvr format (see also Chapter 4.6.6).
(23) Playback Control
Buttons
From left to right order:
Previous: Go back to the previous frame. Slower: Play the recorded video file at the speed of 1/2x,
1/4x, or 1/8x. The playback speed will show on the screen.
Rewind: Wind back the recorded video file.
Pause: Briefly stop playing the recorded video file. Play: Play the recorded video file. Faster: Play the recorded video file at the speed of 2x, 4x,
8x, 16x, 32x, or 64x. The playback speed will show on the screen.
Next: Go to the next frame.
19
Name
Function
(24) /
(Zoom in/ out)
To expand the playback time bar from an hour to minute.
(25) Minimize
Click to close up the progress bar. Click again to open up.
(26) Progress bar
Show the progress of the file being played. You may move the bar to seek at any location of the track. Using the Zoom In/Out button to expand the playback time from an hour to minute.
Meaning of color in progress bar:
- Green: Motion record
- Blue: Always record(normal record)
- Yellow: Video loss
- White: No record data
20

2.4 Compact Mode

The preview and playback are both supported compact mode. To switch to Compact mode, click power button (located at upper right corner) and select Compact button in Power dialog in preview or playback mode.
To switch back to Advance mode, click power button and select Advance button in preview or playback mode.
The following chapters will describe the function buttons on preview and playback compact mode.
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