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VIDEO WALLS VIDEO PROCESSORS
VIDEO MATRIX SWITCHES
EXTENDERS SPLITTERS WIRELESS
Control Your Video
CABLES & ACCESSORIES
4K Modular Video Wall Processor
© 2015 Avenview Inc. All rights reserved.
The contents of this document are provided in connection with Avenview Inc. (“Avenview”) products. Avenview makes no representations or
warranties with respect to the accuracy or completeness of the contents of this publication and reserves the right to make changes to specifications
and product descriptions at any time without notice. No license, whether express, implied, or otherwise, to any intellectual property rights is granted
by this publication. Except as set forth in Avenview Standard Terms and Conditions of Sale, Avenview assumes no liability whatsoever, and disclaims
any express or implied warranty, relating to its products of Avenview Inc. is strictly prohibited.
Model #: HDM-AVXWALL
Rev. 3.15
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Product Application & Market Sectors
Corporate House Of Worship
Military Residential
Education Industrial
Medical Aviation
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TABLE OF CONTENTS
1. GETTING STARTED ...........................................................................................................................1
1.1 IMPORTANT SAFE GUARDS ..............................................................................................................1
1.2 SAFETY INSTRUCTIONS ...................................................................................................................1
1.3 REGULATORY NOTICES FEDERAL COMMUNICATIONS COMMISSION ....................................2
2. INTRODUCTION AND FEATURES ...................................................................................................3
2.1 PACKAGE CONT
2.2 BEFORE INSTALLATION
2.3 PANEL DESCRITION.... ......................................................................................................................5
2.3.1 HDM-AVXWALL Front panel .....................................................................................................5
2.3.2 HDM-AVXWALL Rear panel ......................................................................................................5
3. INSTALLATION ...................................................................................................................................6
4. APPLICATION DIAGRAM...................................................................................................................7
5. SOFTWARE ........................................................................................................................................8
5.1 OPERATION AND CONFIGURATION ........................................................................................8
6. SPECIFICATIONS ...............................................................................................................................21
7. INPUT / OUTPUT CARDS ................................................................................................................22
7.1 INPUT CARDS .........................................................................................................................22
7.2 OUTPUT CARDS......................................................................................................................24
8. MODELS AND SCALES .....................................................................................................................26
9. GENERAL TROUBLESHOOTING ....................................................................................................27
ENTS ......................................................................................................................4
....................................................................................................................5
NOTICE ..............................................................................................................................................29
NOTES ........ ......................................................................................................................................30
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1. GETTING STARTED
SECTION 1: GETTING STARTED
1.1 IMPORT
Please read all of these instructions carefully before you use the device. Save this manual for future reference.
What the warranty does not cover
• Any product, on which the serial number has been defaced, modified or removed.
• Damage, deterioration or malfunction resulting from:
• Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to
follow instructions supplied with the product.
• Repair or attempted repair by anyone not authorized by us.
• Any damage of the product due to shipment.
• Removal or installation of the product.
• Causes external to the product, such as electric power fluctuation or failure.
• u se of supplies or parts not meeting our specifications.
• Normal wear and tear.
• Any other causes which does not relate to a product defect.
• Removal, installation, and set-up service charges.
ANT
SAFEGUARDS
1.2 SAFETY INSTRUCTIONS
The Avenview HDM-AVXWALL Modular Video Wall processor has been tested for conformity to safety regulations and
requirements, and has been certified for international use. However, like all electronic equipment’s, the HDM-AVXWALL
should be used with care. Read the following safety instructions to protect yourself from possible injury and to minimize the
risk of damage to the unit.
Do not dismantle the housing or modify the module.
!
Dismantling the housing or modifying the module may result in electrical shock or burn.
!
Refer all servicing to qualified service personnel.
!
Do not attempt to service this product yourself as opening or removing housing may expose you to dangerous voltage
!
or other hazards
keep the module away from liquids.
!
Spillage into the housing may result in fire, electrical shock, or equipment damage. If an object or liquid falls or spills on
!
to the housing, unplug the module immediately.
Have the module checked by a qualified service engineer before using it again.
!
Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to the device before cleaning.
!
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1.3
This equipment has been tested and found to comply with part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
Any changes or modifications made to this equipment may void the user’s authority to operate this equipment.
REGULATORY NOTICES FEDERAL COMMUNICATIONS COMMISSION (FCC)
Warning symbols Description
ONLY USE THE P
ADAPTER SUPPLIED. DO NOT TAMPER WITH THE
ELECTRICAL PARTS. THIS MAY RESULT IN ELECTRICAL
DO NOT TAMPER WITH THE UNIT. DOING SO WILL
VOID THE WARRANTY AND CONTINUED USE Of
THE VIDEO BOARDS ARE VERY SENSITIVE TO STATIC.
PLEASE ENSURE I
A S
URFACE, IT SHOULD BE IN A GROUNDED
ROVIDED POWER CABLE OR POWER
SHOCK OR BURN.
PRODUCT.
THE
F RACK MOUNTED OR INSTALLED ON
ENVIROMENT.
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2.
The Avenview AVXWALL is a modular chassis based 4K video wall Processor with first in its class FPGA and industry
recognized video processors built into the design.
The AVXWALL is compatible with standard definition (SD), Full HD (1080p), WQXGA (2160x1600) and 4K.
This device can Accept 4K signal formats with modular input and output board design with video connectors such as Dual Link
DVI, DisplayPort and HDM which offers impeccable quality across multiple screens. The video wall processor also can mix
and match our line of I/O cards which can be installed into the appointed space. I/O cards are available in CVBS,YPbPr, VGA,
DVI, HDMI, SDI, DisplayPort, HDBASET and optical fiber. These I/O cards offer extremely high video bandwidth , which
ensures real-time signal processing, with no delay or frame loss. The unit is equipped with a separate DVI port for real time
monitoring to an external monitor at 60fps with no frame loss.
No in-depth training is required to use our new Control Software. Creative and useful features for any client solution include
drag n drop, image placement, zoom, and user preset buttons to recall favorites. Bonus feature; our software can also
preview the input source directly within the Control Software which is connected through TCP/IP. Enjoy using your touch
devices with our optional automation linux based controller to manage multiple video walls and layouts with fully customizable
interface. It also supports a 2x2, 3x3, and 4x4 -16 grid format on a single display with a click of the mouse.
Having FPGA as its core design, this technology enables this unit to manage multiple Video Walls with one single processor.
The user has the ability to control each video-wall separately within the control software. The output resolution can also be
managed within each individual screen/monitor and also for different Video Walls.
INTRODUCTION
FEATURES:
- Modular input and output chasis design 720x480 to 4096x2160 with a local DVI loop out for monitoring;
- Supports CVBS,YPbPr,VGA,DVI, HDMI, SDI, DisplayPort,UTP and optical fiber;
- Full screen modes Zoom, image crop and adjustable size & position through software;
- Functions perfectly as a multiviewer, video screen splitter, video converter and matrix switcher;
- Single screen grid formating 2x2,3x3,4x4;
- Minimum single screen to 64 screens horizontally /32 screens vertically 600x800, 768x1024, 768x1024, 720x1280,
800x1280, 1024x1280, 768x1366, 768x1360, 1050x1400, 900x1440, 1200x1600, 1050x1680, 1080x1920, 1200x1920
- Image parameters and layouts are automatically saved in Preset Mode of the device creating easy buttons;
- Background Image storage;
- Management of Multiple Videowalls;
- EDID Management;
- Input Signal preview through Control Software
- Software control through TCP/IP
- 2/4/8/13/19U size
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2.1
PACKAGE CONTENT
Before you start the installation of the converter, please check the package contents.
1
2
HDM-AVXWALL
POWER CORD
RACK-MOUNTING KIT
INSTALLATION SOFTWARE / CD
USER MANUAL
X 1
X 1
X 1
X 1
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2.2 BEFORE INSTALLATION
•
Put the product in an even and stable location. If the product falls down or drops, it may cause an injury or malfunction.
• Don’t place the product in too high temperature (over 50°C), too low temperature (under 0°C) or high humidity.
•
Use the DC power adapter with correct specifications. If inappropriate power supply is used then it may cause a fire.
•
Do not twist or pull by force ends of the video cable. It can cause malfunction.
2.3
PANEL DESCRIPTION
2.3.1 HDM-AVXWALL Front Panel
2.3.2 HDM-AVXWALL Rear Panel
1
2
3
1.
LAN: Connect to active network for LAN serving
and Telnet and Web GUI control.
3.
RS 232 OUT: Connect to PC or control system with
D-Sub 9-pin cable for the transmission of RS-232
commands.
POWER OUTLET: Power cord connection interface
5.
INPUT AND OUTPUT CARDS: Supports up to
7.
128 Inputs / 72 Outputs HDBaseT, HDMI, DVI, SDI,
DP (see pages 10-14)
6
4
5
2. VENTILATION FAN: Automatically runs to keep
unit cool.
4.
RS 232 IN:RS-232: Connect to PC or control
system with D-Sub 9-pin cable for the transmission
of RS-232 commands.
POWER SWITCH ON/OFF: Powers the device
6.
On and OFF
7
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3.
To setup Avenview HDM-AVXWALL follow the steps outlined below for connecting to a device.
1.
2.
3.
4.
5.
6.
7.
INSTALLATION
Use the best quality DVI, DVI-HDMI, VGA, Composite, S-Video cables.
Turn Off HDM-AVXWALL and all devices that are to be connected to it.
Connect DISPLAYS (or projectors, TV or other display devices) to OUTPUT interfaces of HDM-AVXWALL.
Connect the Source device (such as, pC, DVD player, or Media player etc.) to HDM-AVXWALL.
Connect a Windows based laptop or desktop (that will used to configure the HDM-AVXWALL) to HDM-AVXWALL
by RS-232 to uSB Adapter.
Power ON HDM-AVXWALL.
Turn ON all devices connected to HDM-AVXWALL and then setup the HDM-AVXWALL from the system through
RS-232 to USB Adapter and provided Avenview software.
- DO NOT block the
the
unit
If
over-heat, which may result in system failure.
is
back
blocked it will block the air flow from the fans on the side of the unit. This could cause system to
of this device or stack another device on the top or bottom of the HDM-AVXWALL
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4.
APPLICATION DIAGRAM
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5.
SOFTWARE
The Avenview HDM-AVXWALL includes Software Control program which runs under Windows XP or later.
Connect the provide RS-232 to USB adapter to HDM-AVXWALL and USB port to your Windows based system that will be
used to configure the HDM-AVXWALL. Once it is connected to USB port, Windows will look for appropriate drivers. If you
are using an older version of Windows, then insert the Installation CD (provided) and have Windows search for drivers.
5.1
OPERATION AND CONFIGURATION
1.
Power up the HDM-AVXWALL.
2. When Avenview software is launched, let it automatically detect the device response from RS-232 port. The process
takes 5 – 15 seconds. If there is no response, a warning window will show up.
The possible reasons causing above error could be:
- No Power to
HDM-AVXWALL
the
- The serial connection is not well established. Please ensure that drivers are properly installed and all cables are
securely connected. Check device manager, and ensure that RS-232 to USB Adapter is assigned COM Port #
and there is no exclamation mark.
HDM-AVXWALL
or it is in sleep state. If this is the case then check the power and restart
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(1) Establish Connection:
Double clicking the icon on desktop after the software has been installed.
The log in windows will pop up, using the ‘ADMIN’ as user name and left the password blank, then click ‘OK’.
The controlling software menu consists of three modules which are the
‘Software Operation’, ‘Basic Operation’, and ‘Tools’.
First, click ‘Communication Setting’ on the ‘Software Operation’ .
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The connection configuration window will pop up. If the ‘NET Connection’ has been chose,
the default IP address and port number of the process
‘COM Connection’ has been chose, select the correct COM port, and make sure the baud rate is
9600. Then clicking OK to save the settings.
or are ‘192.168.1.65’ and ‘1024’. If the
After that, clicking ‘Connect’ to connect the
processor. (2) User Administration
Clicking ‘Users’ on the ‘Tools” menu
On the pop-up window, the username, password for users to log-in can be configurated. You
can also set the level of access by select one item on the ‘Type’ drop lis
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(3) Video-wall settings
Clicking ‘Layout’ on the ‘Software Operation’ to set the video-wall. users can set the
output resolution, layout, and the gap between displays for up to 4 groups of video-wall.
For example, the figure below shows the setting of video-wall 1 which the output resolution
is 1920*1080, layout is 2*3, and gap is 0.
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(4) Channel Mapping
Clicking the ‘group’ on the ‘Basic Operation’ menu to set the output mapping
from logical channel to physical port.
(5) Signal Source Setting
The signal source list located on the left of the software UI. The icon of each signal source will
turns green if input signal has been detected on corresponding channel.
Users can configurate the settings of the signal source by right-clicking one of them.
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On-Screen Display (OSD):
OSD is for character superimposition, user can enter the text which need to be displayed
overlaying the video on the textfield. The position of the text overlaying on the video can also be
defined by setting values for ‘Horizontal Pos’ and ‘Vertical Pos’. There are three modes of OSD
can be chose:
Disable OSD Mode: No character superimposition
OSD Mode 1: Character superimposition with transparent background
OSD Mode 2: Character superimposition with pure colour background
Modify name:
The name of the signal source can be specified by ‘Modify name’, it will helps to identify and
mange the signal sources.
Add mode:
Users can cropping the input video signal by ‘Add Mode’. The parameters are:
H Start: The horizontal starting pixel of the cropped signal
V Start: The vertical starting pixel of the cropped signal
Width: The width of the cropped video signal
Height: The Height of the cropped video signal
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VGA Signal Property
User can set the parameters for VGA signal by ‘VGA Signal Property’.
VGA <---> YPbPr
Selecting the ‘VGA <---> YPbPr’ to choose the s
ignal format of the VGA input channel.
Update EDID
Users can configurate the EDID of the input port for abnormal resolution. Clicking ‘EDID’ on the
’ menu
‘Tools
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Click ‘File ---> Open EDID’ to open one current EDID configuration file(.dat), then modify it to
create an new file.
Click , choose modify mode, choose the first block on ‘Detailed Timings’
menu,
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H Active: the horizontal pixels
V Active: the vertical pixels
Pixel: the refresh rate ( Recommended not to modify)
When finish configuration, don’t replace the previous file, save as an new file and save it one the
PC. Then right clicking the signal source and click ‘Update EDID’, choose the created file.
(6) Window Controlling
Select one signal source by clicking the icon, then customise a rectangular zone by mouse dragged
with its left button to select a region on the the grey area in UI corresponding to the video-wall,
after that a windows will be created for displaying on the video-wall. Windows can also be
created by click ‘New Open’ on the’Basic Operation’ menu. Users can customise the size and the
position of the windows anywhere within the video-wall
.
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The processor supports the maximum of 4 windows on a single display. The layer of the
windows can be set by right clicking the window and select ‘Top’ and ‘Bottom’.
(7) Test Signal
Users can test the connection between processor and displays by transmitting the signals of
pure colour or grid to the displays.
(8) Scene
Saving and Loading
Clicking the ‘Save’ on the ‘Basic Operation’ to save the displaying status of the video-wall including the
layout, size, and signal source of windows.
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Users
can load the ‘scenes’ by select one scene on the ‘Scene List’ which located on the left side of
the software UI.
All the saved scenes can be loaded and displayed on loop by clicking ‘Loop’ on ‘Basic Operation’
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(9) Advanced settings
Background image
The video-wall processor supports users to upload and display high definition background image by
clicking ‘Background picture’ on the ‘Basic Operation’ menu.
Click ‘picture’ to add background image files (.bmp) to the process
uploaded image and the video-wall which used to displaying this image. The image can be
displayed full screen or on specified area on video-wall by select the displays.
or. Then choose the
Input Signal Preview
Connecting the controlling PC, the controlling ethernet port, and the ethernet port on the
preview card to the same LAN.
Clicking the “Preview” button in the “Basic Operation” menu.
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The preview region is shown on the bottom of the software UI. User can preview the input signal
by clicking the “play” button. The input signal can be previewed in a larger window by double
clicking it.
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6. SPECIFICATIONS
Item Description
MODEL HDM-AVXWALL
UNIT DESCRIPTION Multi-Input Image Video Wall processor with 4K support
VIDEO FORMAT SUPPORT
LOCAL OUTPUT Yes - DVI
SUPPORTED RESOLUTIONS SD Up to 1080p, 4K (4096x2160@24Hz)
AUDIO SUPPORT No
SYSTEM CONTROL TCP/IP
ESD PROTECTION
CVBS,YPbPr,VGA,DVI, HDMI, SDI, DisplayPort,UTP and
optical fiber
- Human body model — ±15kV (air-gap discharge) &
±8kV (contact discharge) - Core chipset — ±8kV
I
NPUT CONNECTORS
OUTPUT CONNECTORS See Pages 10-14
RCA CONNECTOR 75Ω female
DVI CONNECTOR DVI-I (212-pin female, digital only)
RJ45 CONNECTOR WE/SS 8p8C with 2 l ED indicators
RS232 CONNECTOR DE-12 (12-pin D-sub f emale)
DIMENSIONS (L X W X H) Unit: Based on Form factor
DIMENSIONS (L X W X H) Package: Based on Form Factor
POWER SUPPLY AC 100-240V
POWER CONSUMPTION 60 Watt (max)
Environmental
OPERATING TEMPERATURE 32˚ ~ 104˚F (0˚ to 40˚C)
STORAGE TEMPERATURE -4˚ ~ 140˚F (-20˚ ~ 60˚C)
RELATIVE HUMIDITY 20~120% RH (no condensation)
See Pages 10-14
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7.
INPUT / OUTPUT CARDS
7.1 Input cards
7.1.1 Input Port - VGA
Signal Format
Maximum Resolution
Horizontal Scanning Ration
Synchronization
Customised EDID
Reference Level
Physical Port
7.1.2 Input Port - YPbPr
Color Depth
Impedance
RGBHV
1920*1200
32bits/pixel
15KHz-90KHz
Separate sync
YES
75Ω
0.7Vp-p
RGB: 15pins D-sub(DB15/DE-
15F)
Maximum Resolution
Horizontal Scanning Ration
Customised EDID
Reference Level
Signal Format
Color Depth
Synchronization
Impedance
Physical Port
Component EIA-770.2-A
1920*1080
32bits/pixel
15KHz-90KHz
Separate sync
YES
75Ω
0.7Vp-p
RCA*3
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7.1.3 Input Port - DVI
Signal Format
Maximum
Color Depth
Signal Level
Customised EDID
Maximum Data Rate
7.1.4 Input Port - CVBS
Resolution
Impedance
Physical Port
Standard
DVI-D digital T.M.D.S. signal in
DVI 1.0
1920*1200
32bits/pixel
T.M.D.S 2.9V-3.3V
YES
50Ω
4.95Gbps
24+5 pins/DVI-I
PAL/NTSC
Reference Level
7.1.5 Input Port - SDI
Resolution
Impedance
Physical Port
Signal Format
Resolution
Impedance
Maximum Data Rate
Physical Port
480i/576i
75Ω
1Vp-p
BNC
HD/3G-SDI
720p/1080p
75Ω
3Gbps
BNC
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7.1.6 Input Port - HDMI
Standard
Maximum Resolution
HDCP
Customised EDID
Maximum Data Rate
Physical Port
7.1.7 Input Port - Dual-link DVI
Signal Format
Maximum Resolution
Impedance
HDMI 1.3
1920*1200
Yes
YES
4.95Gbps
HDMI Type A
Dual-link DVI
4K*4K
50Ω
Customised EDID
Maximum Data Rate
Physical Port
7.1.8 Input Port - Optical Fibre
Signal Format
Maximum Resolution
Front-end Device
Maximum Transmission
Distance
Physical Port
YES
9.9Gbps
24+5 pins/DVI-I
Single mode optical signal
1920*1200
TriF-T1SD or TriF-T1SG
10km
LC
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8.2 Output cards
7.2.1 Output Port - DVI/VGA
Signal Format
Maximum Resolution
Color Depth
Maximum
Transmission Distance
Physical Port
Signal Level
Impedance
7.2.2 Output Port - Twisted Pair
Signal Format
DVI-I in DVI 1.0 standard
1920*1200
32bits/pixel
25m(DVI)
24+5 pins/DVI-I
（Adapter required for VGA
output)
T.M.D.S. 2.9V-3.3V
50Ω
Twisted pair differential signal
Maximum Resolution
Maximum Transmission
Physical Port
7.2.3 Output Port - SDI
Signal Format
Output Backup
Physical Port
Color Depth
Distance
Resolution
Impedance
1920*1200
32bit/pixel
100m
LC
HD-SDI/3G-SDI
720p/1080p
75Ω
Yes
BNC
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7.2.4 Output Port - Optical Signal
Signal Format
Maximum Resolution
Rear-end Device
Maximum Transmission
Distance
Physical Port
Single mode optical signal
1920*1200
TriF-R1SI
10km
LC
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8. Models and Scales
Models Features
Video-Wall Processor I Two windows per screen
Video-Wall Processor II Four windows per screen
Video-Wall Processor III Four windows per screen, output backup.
Video-Wall Processor IV Four windows per screen, 3D video-wall displaying.
Models
Video-Wall
Processor I
Video-Wall
Processor
II/IV
Dimension (mm) Scales
DVI/VGA/HDMI/S
DI/YPbPr/Optical/
T wisted-pair
2U 438(W)*300/316(D)*89(H) 8 4 32 8
4U 438(W)*300/316(D)*178(H) 16 8 64 16
8U 438(W)*300/316(D)*356(H) 32 16 128 36
14U 438(W)*300/316(D)*623(H) 64 32 256 72
20U 438(W)*300/316(D)*890H) 128 N/A 512 72
28U 438(W)*300/316(D)*1246(H) 128 36* 512 144
4U 438(W)*300/316(D)*178(H) 24 4* 96 8
8U 438(W)*300/316(D)*356(H) 52 8* 208 18
96 16* 384 36 14U 438(W)*300/316(D)*623(H)
22U 438(W)*300/316(D)*979(H)
2U 438(W)*300/316(D)*89(H) 8 4 32 4
128 36* 512 72
Dual-link DVI CVBS
Output Input
4U 438(W)*300/316(D)*178(H) 16 8 64 8
8U 438(W)*300/316(D)*356(H) 32 16 128 18
Models Scales Dimension (mm) Input Output
Video-Wall
Processor
III
14U 438(W)*300/316(D)*623(H)
20U 438(W)*300/316(D)*890(H)
28U 438(W)*300/316(D)*1246(H) 128 36* 512 72
* means dual-link dvi input cards are only effective in specified input slots
DI/YPbPr/Optical/
T wisted-pair
64 32 256 36
128 N/A 512 36
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CVBS Dual-link DVI DVI/VGA/HDMI/S
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GENERAL TROUBLESHOOTING
9.
PROBLEM POSSIBLE SOLUTION
•
Missing VC++ runtime library
Cannot install software
No Image
•
For 32 bits system, please install vcredist_x86.exe
•
For 64 bits system, please install vcredist_x64.exe
•
Please check the input signal
Make sure the each output and input port connected to the
•
corresponding device.
Use high quality video cables
•
Check output cable for any damage or exceed transmission distance
•
•
Check if cable is connected properly.
Color cast on image
•
Check if cable is damaged.
Check software color adjustment.
•
Check display color adjustment.
•
•
Check port screws if tightened.
Shaking or noisy
point on image
Dark edge on the
display
•
Use premium quality video cables
•
Adjust the color balance of the display.
Re-adjust the color tune by controlling software
•
•
Check cable length, long cable causes serious signal attenuation Check
signal source if unstable or damaged cables connected
•
Check if video signal has been cropped by the display
•
•
Check if Inappropriate adjustment of the video is made on the
controlling software
•
Reset settings to Default using control software, then re-adjust to
desired configurations.
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Notice
1. If the DVI or HDMI device requires the EDID information, please use EDID Reader/Writer to
retrieve and provide DVI/HDMI EDID information.
2. All HDMI over CAT5 transmission distances are measured using Belden 1583A CAT5e 125MHz
LAN cable and ASTRODESIGN Video Signal Generator VG-8512C.3
3. The transmission length is largely affected by the type of LAN cables, the type of HDMI sources,
and the type of HDMI display. The testing result shows solid LAN cables (usually in bulk cable
300m or 1000ft form) can transmit a lot longer signals than stranded LAN cables (usually
in patch cord form). Shielded STP cables are better suit than unshielded UTP cables. A solid
UTP CAT5e cable shows longer transmission length than stranded STP CAT6 cable. For long
extension users, solid LAN cables are your only choice.
4. EIA/TIA-568-B termination (T568B) for LAN cables is recommended for better performance.
5. To reduce the interference among the unshielded twisted pairs of wires in LAN cable, you can
use shielded LAN cables to improve EMI problems, which is worsen in long transmission.
6. Because the quality of the LAN cables has the major effects in how long transmission distance will
be made and how good is the received display, the actual transmission length is subject to your
LAN cables. For resolution greater than 1080i or 1280x1024, a CAT6 cable is recommended.
7. If your HDMI display has multiple HDMI inputs, it is found that the first HDMI input [HDMI
input #1] generally can produce better transmission performance among all HDMI inputs.
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Avenview Warranty Certificate
AVENVIEW
normally in accordance with Avenview's enclosed manual guidelines for a period of THREE (3) YEARS from the date of original retail purchase - Warranty Period. Avenview’s
published guidelines include but are not limited to information contained in technical specifications, user manuals and service communications.
LABOR: During the Warranty Period of THREE (3) YEARS, Avenview will repair or replace the product(s) at no cost using new or used parts equivalent to novel performance
and reliability if the product(s) is determined to have abide by Avenview’s published guidelines. Cost of Labor applicable to product(s) after Warranty Period. For labor costs,
please contact support@avenview.com.
PARTS: During the Warranty Period of of THREE (3) YEARS, Avenview will supply new or rebuilt replacements in exchange for defective parts of the product(s) at no cost if
the product(s) is determined to have abide by Avenview’s published guidelines. Cost of Parts applicable to product(s) after Warranty Period. For part(s) costs, please contact
support@avenview.com.
To obtain Warranty: (a) proof of purchase in the form of a bill of sale or receipted invoice reflecting that the registered product(s) is within warranty period must be presented
to obtain warranty service; (b) product(s) must be registered at time of purchase. Failure to do so will result in applicable parts and labor charges. Returning product(s) must
be shipped in Avenview’s original packaging or in packaging pertaining equal degree of protection to Avenview’s. Both Avenview and purchaser are responsible for freight
charges and brokerages when shipping the product(s) to the receiver.
This warranty does not apply to any non-Avenview branded product(s); non-registered Avenview product(s). This warranty does not apply: (a) to cosmetic damage, including
but not limited to scratches, dents and broken cords; (b) to damage caused by use with another product; (c) to damage caused by accident, abuse, misuse, liquid contact, fire,
earthquake or other external cause; (d) to damage caused by operating the Avenview product(s) outside Avenview’s manuals or guidelines; (e) to damage caused by service
performed by anyone who is not a representative of A venview or an Avenview authorized personnel; (f) to defects caused by normal wear and tear or otherwise due to the
normal aging of the Avenview product(s), or (g) if any serial number has been removed or defaced from the Avenview product(s).
AVENVIEW IS NOT LIABLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR
CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR
ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS;
LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATI ON; LOSS OF, DAMAGE TO, COMPROMISE OR CORRUPTION OF DATA; OR ANY INDIR ECT
OR CONSEQUENTIAL LOSS OR DAMAGE REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER.
Some states do not allow the inclusion or limitation of incidental or consequential damages, or allow limitations on duration implements of the Warranty Period; therefore the above limitations or
exclusions may not be applicable to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
CORP. (“Avenview”) warrants Avenview-branded product(s) contained in the original packaging against defects in materials and workmanship when used
NOT COVERED BY THIS WARRANTY
odward Avenue, Kenmore, NY 14217
275 Wo
1.866.508.0269
www.avenview.com
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AV Connectivity, Distribution And Beyond...
TECHNICAL SUPPORT
USA Head Office
Office Avenview Corp.
275 Woodward Avenue
Kenmore, NY14217
Phone: +1.716.218.4100
Fax: +1.866.387-8764
Email: info@avenview.com
Disclaimer
While every precaution has been taken in the preparation of this document, Avenview Inc. assumes no liability with respect to the operation or use of
Avenview hardware, software or other products and documentation described herein, for any act or omission of Avenview concerning such products or this
documentation, for any interruption of service, loss or interruption of business, loss of anticipatory profits, or for punitive, incidental or consequential damages
in connection with the furnishing, performance, or use of the Avenview hardware, software, or other products and documentation provided herein.
Avenview Inc. reserves the right to make changes without further notice to a product or system described herein to improve reliability, function or design.
With respect to Avenview products which this document relates, Avenview disclaims all express or implied warranties regarding such products, including but
not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Canada Sales
Avenview
151 Esna Park Drive, Units 11 & 12
Markham, Ontario, L3R3B1
Phone: 1.905.907.0525
Fax: 1.866.387.8764
Email: info@avenview.com
Avenview Europe
Avenview Europe
Demkaweg 11
3555 HW Utrecht
Netherlands
Phone: +31(0)85 2100 613
Email: info@avenview.eu
Avenview Hong Kong
Unit 8, 6/f., Kwai Cheong Centre,
50 Kwai Cheong Road,
Kwai Chung, N.T.
Hong kong
Phone: 852.3575.9585
Email: wenxi@avenview.com
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