Avaya Video Collaboration Solution for IP Office User Manual
User Guide for Avaya Video Collaboration
Solution for IP Office
Version 8.3
For Avaya IP Office 8.1
March 2014
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User Guide for Avaya Video Collaboration Solution for IP
Office Version 8.3, March 13, 2014
http://support.avaya.com
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Table of Contents
Chapter 1: About the XT Series
About the Built-In MCU .....................................................................................................................................5
Chapter 2: Getting Started
Initial Workflow for XT Series Users .................................................................................................................7
Connecting a Computer to the XT Series .........................................................................................................8
Controlling the XT Series ..................................................................................................................................9
Accessing the XT Series Local Menu .................................................................................................10
About the XT Remote Control Unit .....................................................................................................11
Pairing an XT Remote Control Unit .......................................................................................... 13
Accessing XT Series Web Interface ...................................................................................................14
Configuring Basic Settings with the Quick Setup Wizard ...............................................................................15
Setting the System Name and Language ...........................................................................................16
Adjusting the Image Position ..............................................................................................................17
Configuring Basic Network Settings ...................................................................................................18
Configuring Basic Gatekeeper Settings ............................................................................................. 19
Tips for Participating in a Videoconference ....................................................................................................21
Chapter 3: Starting a New Call
Starting a Meeting ...........................................................................................................................................22
Finding, Changing or Deleting Contacts .........................................................................................................26
Chapter 4: Participating in Meetings
Joining a Meeting from the XT Series Calendar ............................................................................................ 30
Moving the PTZ Camera's Position ................................................................................................................31
Adjusting the Default Volume Settings ...........................................................................................................33
Connecting a Computer to the XT Series .......................................................................................................34
Sharing Computer Content .............................................................................................................................36
Changing Your Own Video Layout .................................................................................................................37
Blocking your own Audio and Video ...............................................................................................................39
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Blocking All Incoming Calls (DND) .................................................................................................................41
Chapter 5: Recording Meetings
Chapter 6: Moderating Meetings
Moderating a Videoconference .......................................................................................................................46
Changing the Video Layout for all Participants .............................................................................................. 49
Chapter 7: Configuring Advanced User Settings
Setting Call Answering Preferences ...............................................................................................................51
Activating the Screen Saver ...........................................................................................................................52
Setting Recording Preferences .......................................................................................................................53
Setting PIN Codes for the XT Series ..............................................................................................................54
Confirming Call Disconnections ......................................................................................................................55
Chapter 8: Troubleshooting the Avaya Scopia® XT Series
Viewing System Information for Customer Support ....................................................................................... 57
Resolving Monitor Display Problems ..............................................................................................................58
Resolving Problems Viewing Computer Content ........................................................................................... 60
Resolving XT Remote Control Unit Problems ................................................................................................61
Restoring Default User Settings .....................................................................................................................61
Resolving Video or Audio Disruptions ............................................................................................................62
Glossary of Terms for Scopia® Solution
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Chapter 1 | About the XT Series
The Avaya Scopia® XT Series incorporates state-of-the-art video technology for high definition (HD) conferencing.
You can locally host videoconferences with the built-in MCU. The XT Series seamlessly works with a wide variety of
endpoints, including H.323, SIP, Scopia® Desktop Clients, Scopia® Mobile devices, and ISDN endpoints (via
Scopia® 100 Gateway).
You can use the XT Series as an MCU only, or as an endpoint by connecting a monitor, camera, and microphone.
This section provides an overview of the general features and capabilities available in the XT Series:
•
The XT Series is a dedicated videoconferencing endpoint which can also host its own videoconferences with its
built-in MCU, without requiring an external MCU.
•
Excellent video quality, with resolutions of 720p, and up to 1080p at an unprecedented 60 frames per second
(fps), depending on the license.
•
Support for dual HD video streams, allowing PC presentations to be shared alongside video from the camera in
resolutions of up to 1080p at 60fps, depending on the license.
•
Seamlessly share data and presentations with third-party endpoints.
•
DVD-quality audio with up to 48 kHz sampling rate audio encoding capability. The sampling rate is a measure
of the accuracy of the audio when it is digitized. The XT Series endpoints are shipped with different
microphones depending on the model. You can add dedicated Microphone Pods or additional analog
microphones if required.
•
High quality video and audio even with limited bandwidth or poor network conditions, by using two compression
methods:
–
H.264 Scalable Video Coding Technology (SVC) in point-to-point calls. SVC extends the H.264 codec
standard to dramatically increase error resiliency and video quality without the need for higher bandwidth.
–
H.264 High Profile is a standard for compressing video by up to 25% over the H.264 Baseline Profile,
enabling high definition calls to be held over lower call speeds. It requires both sides of the transmission
(sending and receiving endpoints) to support this protocol.
–
NetSense is a proprietary Scopia® Solution technology which optimizes the video quality according to the
available bandwidth to minimize packet loss. As the available bandwidth of a connection varies depending
on data traffic, NetSense's sophisticated algorithm dynamically scans the video stream, and then reduces
or improves the video resolution to maximize quality with the available bandwidth.
•
Ability to record and playback videoconferences using a USB drive (may require license, depending on the
model).
•
For an even better experience, Scopia® Control enables you to remotely control the XT Series features using
the intuitive touch interface of an Apple® iPad® (may require license, depending on the model).
•
Secure point-to-point video calls and videoconferences, via encrypted connections or using TLS certificates.
You can have up to three remote encrypted participants in a videoconference.
Important:
Using encryption is subject to local regulation. In some countries it is restricted or limited for usage. For more
information, consult your local reseller.
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About the Built-In MCU
You can use your Avaya Scopia® XT Series to join a videoconference hosted on the built-in MCU.
An MCU, or Multipoint Control Unit, connects several endpoints to a single videoconference. It manages
the audio mixing and creates the video layouts, adjusting the output to suit each endpoint's capabilities.
Avaya IP Office connects to the XT Series as a SIP server, allowing it to host videoconferences and add
Avaya endpoints to videoconferences.
Important:
If you do not register to IP Office, you cannot host videoconferences on the built-in MCU.
Figure 1: Hosting a videoconference on the XT Series
Your XT Series can host videoconferences on its built-in MCU, with up to nine (one local, eight remote)
participants. If you do not register to IP Office, you cannot host videoconferences on the built-in MCU.
The embedded MCU can mix standard definition and HD endpoints in the same meeting, without one
impacting on the other. The built-in MCU also supports both wide-screen (16:9) and standard formats
(4:3), incorporating them seamlessly into the video layout.
While generating the video layout, the built-in MCU must shrink each participant's image to fit the layout.
So while the composite video layout remains in HD, each participant's image within the layout can reach
a maximum resolution of 448p.
When using the XT Series as an MCU only, not participating locally, we recommend blocking the audio
and video input from this XT Series during the meeting.
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Chapter 2 | Getting Started
To get started with video calls and videoconferences, activate the product and use the quick setup wizard to
configure the basic settings of the unit. We recommend following the workflow described in Initial Workflow for XT
Series Users on page 7.
Navigation
•
Initial Workflow for XT Series Users on page 7
•
Connecting a Computer to the XT Series on page 8
•
Controlling the XT Series on page 9
•
Configuring Basic Settings with the Quick Setup Wizard on page 15
•
Tips for Participating in a Videoconference on page 21
Initial Workflow for XT Series Users
About this task
To quickly get started with your XT Series, follow the steps in this workflow.
Before you begin
Your system administrator should install and activate your XT Series, which includes registering the
system to the IP Office Proxy/Registrar. For details, see the following documentation:
•
Quick Setup Guide for Avaya Scopia® XT Series: Explains the simplest configuration necessary for
the system to work properly.
•
Safety Instructions leaflet for Avaya Scopia® XT Series
•
Deployment Guide for Avaya Scopia® XT Series
Your system administrator may have customized certain features described in this guide to suit the
environment of your company.
Procedure
1.
Turn on the XT Codec Unit by pressing the
2. (Scopia® XT Executive only) Connect your computer to use the XT Series as your monitor,
as described in Connecting a Computer to the XT Series on page 8.
3. Configure the basic settings required to start using the XT Series, as described in Configuring
Basic Settings with the Quick Setup Wizard on page 15.
Power key on the XT Remote Control Unit.
You can use the XT Remote Control Unit or Scopia® Control as well as the web interface to
control the XT Series (see Controlling the XT Series on page 9).
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4. Set up your phonebook to easily dial your contacts, as described in Finding, Changing or
Deleting Contacts on page 26.
5. You can now start video calls and meetings (see Starting a New Call on page 22).
6. If your endpoint has an embedded MCU (license required), you can also host
videoconferences, as described in Moderating Meetings on page 46.
7. Customize XT Series settings to best fit your needs, as described in Configuring Advanced
User Settings on page 51.
Connecting a Computer to the XT Series
About this task
Connect a computer to share a presentation or other content during a call. You connect the video
separately from the audio. The computer video is routed to the DVI port on the XT Codec Unit, while the
audio is routed to the audio-in port.
When you share a computer's sound during a call, remote participants hear the computer's audio output
as well as the audio from the Microphone Pod. However, analog microphones like the one-way
Microphone Pod use the same audio-in port as a connected computer, so to use both at the same
time, connect them via an audio mixer (see Deployment Guide for the Avaya Scopia® XT Series).
Procedure
1. If your computer has a DVI port, connect it to the DVI port on the XT Codec Unit.
Alternatively, use the supplied DVI-VGA adapter to connect a VGA cable from the adapter to
the computer's VGA port.
Figure 2: Connecting a computer's display to the XT Series
2.
Connect the computer audio to the audio-in port on the XT Codec Unit, which supports
both analog and digital optical audio.
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Figure 3: Connecting a computer's audio to the XT Series
When you connect a computer's audio output to the XT Series, the echo cancellation for this
analog input is disabled by default (see Deployment Guide for the Avaya Scopia® XT
Series).
3. Set the computer's resolution by accessing the operating system graphics settings.
4. Select your screen resolution and refresh rates from the list of supported settings (see Table
1: Supported computer monitor resolutions and refresh rates on page 9).
Table 1: Supported computer monitor resolutions and refresh rates
Name Resolution
1080p 1920x1080 60 60
SXGA 1280x1024 60,75 60, 75
HD+ (900p) 1600x900 60 N/A
WSGA 1440x900 60 60
UVGA 1280x960 60, 85 60, 85
WXGA 1280x768 / 1280x800 60 60
720p 1280x720 60 60
XGA 1024x768 60, 70, 75 60, 70, 75
SVGA 800x600 60, 72, 75 60, 72, 75
VGA 640x480 72, 75 72, 75
Controlling the XT Series
Digital Refresh Rate
(Hz)
Analog Refresh Rate
Frequency (Hz)
There are a number of ways to interact with the Avaya Scopia® XT Series:
•
Use the XT Remote Control Unit locally on the endpoint itself to navigate the menus and perform
user functions and advanced configuration. You view the results on a connected monitor.
•
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•
Use the Scopia® Control iPad app to control user-level functionality of the XT Series via an intuitive
touch interface. This app is limited to user features, and does not extend to administration or
advanced configuration. For more information, see User Guide for Scopia® Control.
•
Use the XT Series's web interface to perform nearly all features from the unit's web page.
Navigation
•
Accessing the XT Series Local Menu on page 10
•
About the XT Remote Control Unit on page 11
•
Accessing XT Series Web Interface on page 14
Accessing the XT Series Local Menu
About this task
After switching on the XT Series, the main menu appears on the connected monitor.
To navigate the local menus, use the XT Remote Control Unit. You can also access the system via the
web, where the main screen is laid out differently (see Accessing XT Series Web Interface
14).
on page
Figure 4: XT Series main menu
The main menu offers the following features:
•
Call starts audio and video calls.
•
Contacts allows you to view, edit, and call a contact.
•
Calendar allows you to view and join meetings scheduled for this endpoint.
•
Present starts sharing content from your computer, or displays the connected computer's content.
•
Control Camera adjusts camera position.
•
Recording allows you to record and playback a videoconference (may require a license).
•
Configure adjusts settings and checks the system status.
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Procedure
1. Check the light on the front of the XT Codec Unit. When it is connected to power but
switched off, the LED blinks.
2.
Press the power key on the XT Remote Control Unit to turn on the XT Codec Unit. When
switched on, the LED remains on (no blinking).
3. The system home page appears on the monitors.
When you access the system for the first time only, the Quick Setup wizard is displayed (see
Configuring Basic Settings with the Quick Setup Wizard on page 15).
4. Navigate using the XT Remote Control Unit.
About the XT Remote Control Unit
There are several ways to control the Avaya Scopia® XT Series. This section explains how to use the
XT Remote Control Unit to navigate the endpoint's menus which are displayed on the endpoint's
monitor. Without a monitor, you cannot interact using the XT Remote Control Unit.
Other ways to control and interact with the XT Series include:
•
Using the web interface (see Accessing XT Series Web Interface on page 14).
•
Using Scopia® Control on an Apple iPad to control user functionality (see User Guide for Scopia
Control).
®
The XT Remote Control Unit has an improved design for a more efficient videoconferencing experience
(Figure 5: The XT Remote Control Unit on page 12).
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Figure 5: The XT Remote Control Unit
Scroll through menus and options using the arrow keys and pressing the ok/menu key to select an item.
Enter letters and digits into a field using the remote's keypad on the XT Remote Control Unit. The
system displays the current entry method to the right of the field (Figure 6: Entry method displayed to the
right of an input field on page 12). You can switch entry methods by pressing the 1/a/A button
repeatedly while the cursor is in the input field, to switch between abc1 (default) for lower case
alphanumeric characters, ABC for upper case characters only (no digits), abc for just lower case
characters only (no digits), and 123 for digits only. To enter a letter or number, press a key repeatedly to
cycle through its characters.
Figure 6: Entry method displayed to the right of an input field
During a videoconference, you can send DTMF tones via the keypad. DTMF is often used to
communicate with an MCU or other device which accepts DTMF commands. For example, to display the
MCU menu in a call hosted on a Scopia® Elite MCU, press * at any time. For more information, see User
Guide for Scopia® Elite MCU.
Some additional shortcuts from the XT Remote Control Unit include:
•
Press and hold a number key to recall a camera preset (0-9).
•
Press and hold the Dial key to toggle Do Not Disturb (DND).
•
Press and hold the near/far key to switch between local and remote shared content.
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Pairing an XT Remote Control Unit
About this task
If you have multiple XT Series units in the same room, you can pair a XT Remote Control Unit with its XT
Codec Unit so that every unit has its dedicated remote, so when you press a key on a remote, it triggers
an action on the correct XT Series unit. Enter the same numeric code in both the XT Series and its XT
Remote Control Unit to pair them. By default all remotes and endpoints use the same code 01.
Procedure
1. Access the general settings. From the XT Series web interface, select Basic Settings >
General. From the endpoint's main menu, select Configure > General.
You can use the XT Remote Control Unit's initial default pairing to perform this task.
Figure 7: Setting the XT Remote Control Unit Code
2. Enter a two-digit numeric code between 01 and 99 in the Remote Control Code field.
3. From the web interface only, select Save.
4. On the XT Remote Control Unit, press the * and # keys simultaneously until its red light blinks
twice.
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Figure 8: Setting the code on the XT Remote Control Unit
5. Using the keypad, type the same number used in the Remote control code field.
When the code is not the default 01, the system displays the paired remote icon with its new
code at the top-right corner of the screen.
6. Select Finish in the web interface, or select OK on the endpoint.
Accessing XT Series Web Interface
About this task
This procedure describes how to access the Avaya Scopia® XT Series web interface, which supports
the following internet browsers:
•
Internet Explorer version 8 or later
•
Google Chrome version 11 or later
•
Mozilla Firefox version 3.6 or later
•
Apple Safari version 5 or later
•
Opera version 11 or later
If you deployed the XT Series as a server with no monitor, you must first retrieve the unit's IP address,
as described in Deployment Guide for Avaya Scopia® XT Series. If you have a monitor, you can find the
IP address at the top bar of the endpoint's monitor.
Before you begin
Web access is enabled by default. If it was disabled, you can enable it and configure the security details
as described in Deployment Guide for Avaya Scopia® XT Series.
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Procedure
1. Open any of the supported internet browsers and access the XT Series login page by
entering the system's IP address, like http://1.2.3.4/.
2. Enter the username and password.
The default username for the web interface is Admin with the password 1234.
Figure 9: Logging into the XT Series web interface
Important:
We recommend changing the default credentials after logging in for the first time, as
described in the Deployment Guide for Avaya Scopia® XT Series.
3. (Optional) Select the web interface language from the Language list.
4. Select Login.
Configuring Basic Settings with the Quick Setup Wizard
About this task
To start using your Avaya Scopia® XT Series, first define basic settings with the quick setup wizard,
such as the system's name, language, and network settings. This is relevant for both new installations,
or after restoring default settings. You can only calibrate the image on the endpoint itself using its
monitor, not from the web interface.
Some settings may already be customized for your organization. If required, ask the system
administrator for the device's password.
The quick setup wizard automatically appears the first time you access the XT Series, either by turning it
on or logging in to the web interface. Alternatively select Configure > Quick Setup from the Main Menu.
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Figure 10: Accessing the Quick Setup
The quick setup wizard guides you through many of the following basic configuration tasks:
Navigation
•
Setting the System Name and Language on page 16
•
Adjusting the Image Position on page 17
•
Configuring Basic Network Settings on page 18
•
Configuring Basic Gatekeeper Settings on page 19
Setting the System Name and Language
About this task
The first screen in the Quick Setup wizard enables you to define the name of your Avaya Scopia® XT
Series, the country, and the menu language. The unit's name is displayed on the system's title bar and
to other meeting participants. For example, Hong-Kong, or 9th-Floor-Room, or NY-Office. There is
also a unicode system name to enable non-English characters, available on the web interface only. For
more advanced settings of the system name, see Deployment Guide for Avaya Scopia® XT Series.
After initial setup, you can modify these settings by selecting Configure > General from the endpoint's
menus, or from the web interface select Basic Settings > Preferences > General.
Before you begin
Access the quick setup wizard from the endpoint or web interface, as described in Configuring Basic
Settings with the Quick Setup Wizard on page 15.
Procedure
1. Define the name and language as described in Table 2: Defining name and language of the
XT Series on page 17.
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Figure 11: Setting Country and Language
Table 2: Defining name and language of the XT Series
Field Description
System Name Enter the name of the XT Series in the System Name field.
This name is also used by default for the SIP username and
the H.323 name, which can be manually changed.
System Name Unicode (Web interface only) Enter the name here if it includes non-
ANSII characters such as Chinese or Japanese.
Country Enter the country location of the unit. The system menu and
the Language field automatically changes to the language
used in the selected country.
Language Choose the language of the system menus.
2. To adjust the image on your monitor, select Next and continue with Adjusting the Image
Position on page 17.
If performing the quick setup from the web interface, access the quick setup from the
endpoint to adjust the image. This can be done at any time.
Adjusting the Image Position
About this task
You can center the endpoint's image correctly on its monitor in this stage of the Quick Setup Wizard.
This is for deployments with a monitor connected to your Avaya Scopia® XT Series.
Procedure
1. Access the Quick Setup Wizard from the endpoint, as described in Configuring Basic
Settings with the Quick Setup Wizard on page 15.
2. Decide if the monitor's image needs adjusting, by verifying if the white border of the triangles
in the top left and bottom right corners are fully visible on all sides.
If the image is centered correctly, skip this procedure and select Next.
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Figure 12: Examining the image position
3. Press 1 to highlight the triangle in the top left corner in blue.
4. Use the arrow keys to position the image, so all sides of the white border of the triangle are
visible in the screen, then press ok/menu.
5. Press 2 to highlight the triangle in the bottom right corner in blue.
6. Adjust the image position in the same way, until all sides of the triangle border are visible,
then press ok/menu.
7. To continue with the Quick Setup Wizard, select Next (see Configuring Basic Network
Settings on page 18).
Configuring Basic Network Settings
About this task
This procedure describes how to set up the basic network settings and the IP address of the XT Series
as part of the Quick Setup Wizard. To modify advanced network settings, see Deployment Guide for
Avaya Scopia® XT Series.
Procedure
1. Access the Quick Setup Wizard from the endpoint, as described in Configuring Basic
Settings with the Quick Setup Wizard on page 15, and skip to this step.
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Figure 13: Defining IP Settings
2. Enter the following values:
Table 3: Configuring the IP address
Field Name Description
IP Address Mode or
Automatic IP
Address
Determines if the IP address is dynamically allocated (using
DHCP), or if you manually designate a static IP address. You must
use only static addresses for:
•
Scopia® XT Telepresence deployments
•
Units on a public network
•
SIP deployments where the unit is secured with a TLS
certificate.
IP address Enter the system static IP address. For dynamic IP addresses, this
field displays the current IP address.
Subnet mask Enter the subnet mask associated with the IP address. For dynamic
IP addresses, this field displays the current subnet mask.
Gateway (IP
Address)
Enter the default gateway static IP address. The gateway is used to
route information between two subnets, for example, between the
headquarters and a partner site. For dynamic IP addresses, this
field displays the current gateway IP address.
DNS (Server IP
Address)
Enter the DNS server IP address. The DNS server translates
domain names into IP addresses. For dynamic IP addresses, this
field displays the assigned DNS server IP address.
3. To configure your gatekeeper's settings, select Next and continue with Configuring Basic
Gatekeeper Settings on page 19.
If you are not using a gatekeeper in your deployment, select Next > Done.
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Configuring Basic Gatekeeper Settings
About this task
Configure the gatekeeper settings if your Avaya Scopia® XT Series works with one. A gatekeeper routes
audio and video H.323 calls by resolving dial strings (H.323 alias or URI) into the IP address of an
endpoint, and handles the initial connection of calls. To modify advanced gatekeeper settings, see
Deployment Guide for Avaya Scopia® XT Series.
This is typically not relevant for IP Office deployments. Configure only if you are using a gatekeeper in
your deployment.
Procedure
1. Access the Quick Setup Wizard from the endpoint, as described in Configuring Basic
Settings with the Quick Setup Wizard on page 15, and skip to this step.
Figure 14: Gatekeeper settings
2. Configure the gatekeeper connection as described in the following table.
Ask your system administrator to help configure these fields.
Field Description
Use Gatekeeper Choose whether this endpoint is registered to a gatekeeper,
like the Avaya Scopia® ECS Gatekeeper.
This is typically not relevant for IP Office deployments.
Configure only if you are using a gatekeeper in your
deployment.
Mode or Automatic IP
Address
Choose whether the gatekeeper is configured to
automatically detect endpoints. For more information, ask
your network administrator.
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Field Description
Gatekeeper IP address Enter the IP address of the gatekeeper.
E.164 Enter the H.323 number required to dial the XT Series.
3. Select Done to complete the Quick Setup Wizard.
Tips for Participating in a Videoconference
There are several general recommendations you should follow to optimize your videoconferencing
experience.
We recommend that you read this section before participating in a videoconference for the first time.
•
Use natural gestures and speak normally as in a real meeting.
•
Do not rustle paper or tap on the table or the microphone.
•
Keyboard clicking can be disruptive to the videoconference, so we recommend using the mute
when listening but not actively participating.
•
Zooming too close can show that your eyes are not looking directly at the camera, in some cases.
Set the zoom of the built-in camera so the frame includes the user's head and upper body.
•
If you are using a laptop during a meeting, do not place it too close to the microphone. Noise
produced by the computer fan may interfere with audio quality.
•
Always mute the microphone before moving it.
•
Avoid using your cellular phones during your meeting to avoid electromagnetic interference.
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Chapter 3 | Starting a New Call
You can start a videoconference on the Avaya Scopia® XT Series in several ways. This section outlines how to dial
to other endpoints in different modes, how to start videoconferences with many participants, and how to answer and
end a meeting.
To quickly dial with the settings best suited for a specific contact, we recommend setting up your phone book to
include calling preferences, along with the contact's information. For example, you can set a contact to audio-only,
and this setting is automatically used when calling this contact.
Navigation
•
Starting a Meeting on page 22
•
Finding, Changing or Deleting Contacts on page 26
Starting a Meeting
About this task
Like a mobile phone, your Avaya Scopia® XT Series can dial another endpoint by directly entering a new
dial string like a number, or choose a recently dialed entry, or dial a saved contact from your address
book.
If you want to join or host a meeting with several participants, you must decide which MCU is hosting the
meeting. You can host on your own built-in MCU, or on someone else's built-in MCU, or on a
dedicatedMCU like the Scopia® Elite MCU.
To host the meeting on your own built-in MCU, you can either call out to other endpoints to join your
meeting, or you can give out your endpoint's address for them to call in to your endpoint. The endpoint
address you give out can be an IP (like 1.2.3.4), or an H.323 alias (like john_smith) or a URI address
(like john@company.com). If you invite endpoints outside your network, verify with your system
administrator that your endpoint's address is valid for external endpoints.
Your call is securely encrypted when it shows a padlock icon
administrator to configure encryption (see Deployment Guide for Avaya Scopia® XT Series).
on the monitor. Ask your system
Important:
Using encryption is subject to local regulation. In some countries it is restricted or limited for usage.
For more information, consult your local reseller.
Procedure
1. To call a new endpoint, access the direct call screen. From the XT Series web interface,
select Make your Call > Basic Options > Direct Call. From the endpoint's main menu,
select Call, or press
on the XT Remote Control Unit.
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Figure 15: Enter a new dial string to contact an endpoint
Enter the dial string and select Call. The dial string can be the endpoint's number, or an
H.323 alias like john_smith, or a URI address like john@company.com.
Important:
Your organization may also have implemented a dial plan, which defines various dial
prefixes to determine the characteristics of a call. For example, you may be able to dial 8
before the videoconference number for a lower bandwidth call, or 6 for an audio-only call.
For more information on the dial plan in your organization, contact your system
administrator.
2. To dial a recently contacted endpoint, access the recent calls list. From the XT Series web
interface, select Make your call > Basic Options > Recent Calls. From the endpoint's main
menu, select Call.
Figure 16: List of recently dialed endpoints
Dial an entry by selecting it or selecting Call.
3. To dial a saved contact, access the list of contacts. From the XT Series web interface, select
Make your call > Contacts. From the endpoint's main menu, select Contacts.
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Figure 17: Contact list
Dial an entry by selecting it or selecting Call.
4. To join a meeting hosted elsewhere, call the endpoint or MCU which hosts the meeting,
using any of the above dial methods.
5. To host a meeting on your built-in MCU by dialing out to other participants:
a. Call the first participant (see Starting a Meeting on page 22).
b. Call others to join. From the XT Series web interface, select Make your Call > Basic
Options > Direct Call / Contacts. From the endpoint, within the meeting with the first
participant, press ok/menu and select Participants > Invite a new participant > By
Address / From Contacts.
Figure 18: Inviting a new participant from the endpoint interface
c. Select a contact or enter a dial string to call the next participant.
d. Repeat to add more participants.
6. To host a meeting on your built-in MCU by giving your endpoint's contact details, be sure to
give the correct information.
To accept an incoming call, select Accept.
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Figure 19: Answering a video call
7. To configure a call's advanced settings from a new dial string, access its advanced calling
options. From the XT Series web interface, select Make your Call > Advanced Options >
Direct Call. From the endpoint's main menu, select Call and select the down-arrow to
expand the call options.
Figure 20: Accessing advanced call options
Set the advanced parameters of your new dial string as follows:
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Table 4: Entering advanced call properties
Field Name Description
Call Protocol or Call profiles If necessary, select the protocol to use when calling this
personal endpoint or meeting room:
•
Select H.323 for H.323 endpoints, such as other XT
Series endpoints, or when joining a meeting hosted
by a Scopia® Elite MCU.
•
Select SIP for SIP endpoints, such as Microsoft Lync
clients or Avaya IP Office devices.
•
Select ISDN to call ISDN endpoints.
Call Type Select whether the call is Audio-Video or Audio-Only.
Rate or Call Rate Select the bandwidth to be used when calling this
endpoint. Otherwise, the system uses the maximum
available bandwidth.
Your call is securely encrypted when it shows a padlock icon on the monitor. Ask your
system administrator to configure encryption (see Deployment Guide for Avaya Scopia® XT
Series).
Important:
Using encryption is subject to local regulation. In some countries it is restricted or limited
for usage. For more information, consult your local reseller.
8.
To end a meeting, select Disconnect from the web interface, or press Disconnect on
the XT Remote Control Unit.
If your system administrator defined a time limit for videoconferences, the system displays a
message when the limit is reached.
Figure 21: Meeting Duration Alert
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