Avaya Vantage K175, Vantage K165, Vantage K155 Installing and Administering
Installing and Administering Avaya
™
Vantage
Release 2.0
Issue 2
September 2018
©
2017-2018, Avaya Inc.
All Rights Reserved.
Note
Using a cell, mobile, or GSM phone, or a two-way radio in close
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Regulatory Statements
Australia Statements
Handset Magnets Statement:
Industry Canada (IC) Statements
RSS Standards Statement
https://support.avaya.com (or such successor site as
Danger:
The handset receiver contains magnetic devices that can
attract small metallic objects. Care should be taken to avoid
personal injury.
https://support.avaya.com, or such successor site
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https://support.avaya.com for
HTTP://
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https://
This device complies with Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference, including
interference that may cause undesired operation of the
device.
Le présent appareil est conforme aux CNR d'Industrie Canada
applicables aux appareils radio exempts de licence. L'exploitation est
autorisée aux deux conditions suivantes:
1. L'appareil ne doit pas produire de brouillage, et
2. L'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible
d'en compromettre le fonctionnement.
Radio Transmitter Statement
Under Industry Canada regulations, this radio transmitter may only
operate using an antenna of a type and maximum (or lesser) gain
approved for the transmitter by Industry Canada. To reduce potential
radio interference to other users, the antenna type and its gain
should be so chosen that the equivalent isotropically radiated power
(EIRP) is not more than that necessary for successful
communication.
Conformément à la réglementation d'Industrie Canada, le présent
émetteur radio peut fonctionner avec une antenne d'un type et d'un
gain maximal (ou inférieur) approuvé pour l'émetteur par Industrie
Canada. Dans le but de réduire les risques de brouillage
radioélectrique à l'intention des autres utilisateurs, il faut choisir le
type d'antenne et son gain de sorte que la puissance isotrope
rayonnée équivalente ne dépasse pas l'intensité nécessaire à
l'établissement d'une communication satisfaisante.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme
NMB-003 du Canada.
Radiation Exposure Statement
This equipment complies with FCC & IC RSS102 radiation exposure
limits set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance 20cm
between the radiator & your body. This transmitter must not be colocated or operating in conjunction with any other antenna or
transmitter.
Cet équipement est conforme aux limites d'exposition aux
rayonnements ISEDétablies pour un environnement non contrôlé.
Cet équipement doit être installé et utilisé avec un minimum de 20
cm de distance entre la source de rayonnement et votre corps.
Japan Statements
Class B Statement
This is a Class B product based on the standard of the VCCI Council.
If this is used near a radio or television receiver in a domestic
environment, it may cause radio interference. Install and use the
equipment according to the instruction manual.
Denan Power Cord Statement
Danger:
Please be careful of the following while installing the
equipment:
• Please only use the connecting cables, power cord, and
AC adapters shipped with the equipment or specified by
Avaya to be used with the equipment. If you use any
other equipment, it may cause failures, malfunctioning,
or fire.
• Power cords shipped with this equipment must not be
used with any other equipment. In case the above
guidelines are not followed, it may lead to death or
severe injury.
本製品を安全にご使用頂くため、以下のことにご注意ください。
• 接続ケーブル、電源コード、AC アダプタなどの部品は、必ず
製品に同梱されております添付品または指定品をご使用くだ
さい。添付品指定品以外の部品をご使用になると故障や動作
不良、火災の原因となることがあります。
• 同梱されております付属の電源コードを他の機器には使用し
ないでください。上記注意事項を守らないと、死亡や大怪我
など人身事故の原因となることがあります。
México Statement
The operation of this equipment is subject to the following two
conditions:
1. It is possible that this equipment or device may not cause
harmful interference, and
2. This equipment or device must accept any interference,
including interference that may cause undesired operation.
La operación de este equipo está sujeta a las siguientes dos
condiciones:
1. Es posible que este equipo o dispositivo no cause
interferencia perjudicial y
2. Este equipo o dispositivo debe aceptar cualquier
interferencia, incluyendo la que pueda causar su operación
no deseada.
Power over Ethernet (PoE) Statement
This equipment must be connected to PoE networks without routing
to the outside plant.
U.S. Federal Communications Commission (FCC) Statements
Compliance Statement
The changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate
the equipment.
To comply with the FCC RF exposure compliance requirements, this
device and its antenna must not be co-located or operating to
conjunction with any other antenna or transmitter.
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,
including interferences that may cause undesired
operation.
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designated to provide reasonable protection against
harmful interferences in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interferences to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for
help.
Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth
for an uncontrolled environment . This equipment should be installed
and operated with minimum distance of 8 in or 20 cm between the
radiator and your body. This transmitter must not be co-located or
operating in conjunction with any other antenna or transmitter.
EU Countries
This device when installed complies with the essential requirements
and other relevant provisions of the EMC Directive 2014/30/EU,
Safety LV Directive 2014/35/EU, and Radio Equipment Directive
2014/53/EU. A copy of the Declaration may be obtained from
support.avaya.com or Avaya Inc., 4655 Great America Parkway,
Santa Clara, CA 95054–1233 USA.
WiFi and BT transmitter
• Frequencies for 2412-2472 MHz, transmit power: 19.84 dBm
• Frequencies for 5180-5240 MHz, transmit power: 22.5 dBm
General Safety Warning
• Use only the Avaya approved Limited Power Source power
supplies specified for this product.
• Ensure that you:
- Do not operate the device near water.
- Do not use the device during a lightning storm.
- Do not report a gas leak while in the vicinity of the leak.
- For Accessory Power Supply - Use Only Limited Power
Supply Delta Electronics Inc. model:ADP-30HR B ,output:
48Vdc, 0.66A.
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By using the Avaya device you agree that Avaya, from time to time,
may collect network and device data from your device and may use
such data in order to validate your eligibility to use the device.
http://
Contents
Chapter 1: Introduction.......................................................................................................... 10
Purpose................................................................................................................................ 10
Change history...................................................................................................................... 10
Chapter 2: Avaya Vantage™ overview................................................................................... 12
Device layout........................................................................................................................ 13
Layout of Avaya Vantage™ K165 and K175........................................................................ 13
Layout of Avaya Vantage™ K155....................................................................................... 14
Connectors and controls.................................................................................................. 15
Optional components for the Avaya Vantage™ device............................................................... 18
Wireless handset layout......................................................................................................... 19
Specifications........................................................................................................................ 19
Wireless handset specifications........................................................................................ 22
Camera specifications..................................................................................................... 24
Environmental specifications............................................................................................ 25
Chapter 3: Initial setup and connectivity.............................................................................. 26
Initial setup checklist.............................................................................................................. 26
Software and hardware prerequisites...................................................................................... 27
Preinstallation data................................................................................................................ 28
System Manager user profile worksheet............................................................................ 28
IP Office SIP user and extension settings.......................................................................... 29
Settings file worksheet..................................................................................................... 29
DHCP settings worksheet................................................................................................ 30
Connecting a handset to Avaya Vantage
Connecting the handset cradle to Avaya Vantage
Connecting a wired handset............................................................................................. 32
Connecting a wireless handset......................................................................................... 32
Installing the K155 wireless module........................................................................................ 34
Power management.............................................................................................................. 35
Connecting Avaya Vantage™ to the network............................................................................. 36
Device deployment through Device Enrollment Services........................................................... 37
Chapter 4: Server configuration............................................................................................ 38
DHCP and file server configuration checklist............................................................................ 38
DHCP server configuration..................................................................................................... 39
Setting up a DHCP server................................................................................................ 39
File server configuration......................................................................................................... 40
Setting up a file server..................................................................................................... 41
Avaya Aura® configuration for Avaya Vantage
Avaya Aura® System Manager configuration...................................................................... 42
PPM configuration........................................................................................................... 42
™
............................................................................... 31
™
........................................................................ 41
™
............................................................ 31
September 2018 Installing and Administering Avaya Vantage
Comments on this document? infodev@avaya.com
™
6
Contents
Avaya Aura® Device Services configuration....................................................................... 43
IP Office configuration for Avaya Vantage
™
.............................................................................. 43
Avaya Session Border Controller for Enterprise configuration.................................................... 43
Chapter 5: Security configuration......................................................................................... 45
Password security policies..................................................................................................... 46
Certificate management......................................................................................................... 47
Certificate usage by applications............................................................................................ 48
Parameter configuration for secure installation......................................................................... 49
Chapter 6: Device configuration............................................................................................ 53
Device configuration using DHCP options............................................................................... 54
Configurable DHCP options............................................................................................. 54
DHCP site-specific options............................................................................................... 56
Device configuration using a 46xxsettings.txt settings file......................................................... 58
Configuring the settings file.............................................................................................. 59
Customization of the settings file...................................................................................... 59
User group configuration in the settings file....................................................................... 61
Device configuration using LLDP............................................................................................ 61
Initial values of parameters transmitting in LLDP frames .................................................... 62
TLV impact on system parameter values........................................................................... 63
Device configuration using the Settings menu on the device..................................................... 65
Device configuration checklist.......................................................................................... 65
Administrator password configuration................................................................................ 66
Enabling administrator settings on the device.................................................................... 67
Setting up a file server address........................................................................................ 68
Setting the DNS name and address.................................................................................. 68
Setting the Avaya Aura® Device Services server address................................................... 69
Setting a user group for a specific configuration................................................................. 70
Setting up an HTTP proxy and exception........................................................................... 70
Configuring SIP server settings........................................................................................ 71
Setting up a DHCP site-specific option number.................................................................. 72
Additional network configuration....................................................................................... 72
Chapter 7: Application setup................................................................................................. 74
Pushing applications onto the Avaya Vantage™ device............................................................. 75
Push command examples................................................................................................ 76
Uninstalling a pushed application...................................................................................... 76
Access to Google Play applications for K165 and K175............................................................ 77
Editing a black or white list............................................................................................... 77
Access to applications from unknown sources......................................................................... 79
Setting up a CSDK-based telephony application as the active application.................................. 79
Avaya telephony applications supported on Avaya Vantage
™
.............................................. 80
Package names of CSDK-based applications.................................................................... 80
Chapter 8: Kiosk mode configuration................................................................................... 82
Kiosk mode configuration checklist......................................................................................... 82
September 2018 Installing and Administering Avaya Vantage
Comments on this document? infodev@avaya.com
™
7
Contents
Applications to be pinned in Kiosk mode................................................................................. 83
Unpinning applications in Kiosk mode............................................................................... 84
Starting Kiosk mode for the first time....................................................................................... 84
Exiting Kiosk mode................................................................................................................ 84
Chapter 9: Maintenance......................................................................................................... 85
Restoring factory settings from the Settings menu................................................................... 85
Rebooting Avaya Vantage™ from the Settings menu................................................................ 86
Failover and survivability........................................................................................................ 86
Debugging and monitoring the device..................................................................................... 86
Enabling verbose logging................................................................................................. 86
Generating a debug report............................................................................................... 87
Generating an audio report............................................................................................... 88
Opening a debug or audio report...................................................................................... 89
Configuring the SSH server settings.................................................................................. 90
Enabling port mirroring..................................................................................................... 90
Pinging a device on the network....................................................................................... 91
Chapter 10: Device upgrade.................................................................................................. 92
Firmware upgrade prerequisites............................................................................................. 92
Device upgrade process........................................................................................................ 93
Automatic upgrades............................................................................................................... 93
Upgrading Avaya Vantage™ using the Update option................................................................ 94
Upgrading Avaya Vantage™ using System Manager................................................................. 94
Upgrading Avaya Vantage™ using IP Office............................................................................. 95
CSDK-based application upgrades......................................................................................... 95
Chapter 11: Troubleshooting................................................................................................. 97
Firmware is corrupted............................................................................................................ 97
Chapter 12: Resources........................................................................................................... 99
Documentation...................................................................................................................... 99
Finding documents on the Avaya Support website........................................................... 100
Avaya Documentation Portal navigation.......................................................................... 101
Viewing Avaya Mentor videos............................................................................................... 102
Support.............................................................................................................................. 103
Using the Avaya InSite Knowledge Base......................................................................... 103
Appendix A: Supported configuration parameters........................................................... 104
Parameters for controlling configuration parameter downloads................................................ 104
Phone parameters............................................................................................................... 105
General phone functionality.................................................................................................. 106
Phone UI related settings..................................................................................................... 109
Server addresses and ports.................................................................................................. 116
Network settings.................................................................................................................. 125
General settings............................................................................................................ 125
Ethernet interface settings.............................................................................................. 132
VLAN settings............................................................................................................... 133
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Contents
IEEE 802.1X settings..................................................................................................... 135
Other operational parameters and settings............................................................................ 137
Active phone application................................................................................................ 138
Applications settings...................................................................................................... 138
Dial plan parameters...................................................................................................... 141
Protocol-specific parameters.......................................................................................... 142
Logging and debugging parameters................................................................................ 150
USB parameters............................................................................................................ 153
Upgrade related parameters........................................................................................... 154
General account IDs & passwords.................................................................................. 157
Phone lock and idle time parameters.............................................................................. 159
Security parameters...................................................................................................... 161
Avaya Breeze™ CSDK parameters........................................................................................ 162
Avaya Vantage™ Basic parameters....................................................................................... 169
IP Office parameters............................................................................................................ 174
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9
Chapter 1: Introduction
Purpose
This document provides checklists and procedures for installing, configuring, administering, and
troubleshooting Avaya Vantage™. This document is primarily intended for implementation
engineers and administrators.
Change history
Issue Date Summary of changes
Release 2.0, Issue1July 2018 • Added the wired and wireless handset model names in Optional
components for the Avaya Vantage device on page 18.
• Removed references to the Kensington lock slot in
Specifications on page 19.
• Added the SNTP server configuration requirement in Initial setup
checklist on page 26.
• Updated Software and hardware prerequisites on page 27.
• Added a new section Device deployment through Device
Enrollment Services on page 37.
• Added information about Device Enrollment Services support in
Connecting Avaya Vantage to the network on page 36, Server
configuration on page 38, File server configuration on
page 40, and Certificate usage by applications on page 48.
• Added information about using Avaya Aura® Utility Services as a
file server in File server configuration on page 40.
• Updated Parameter configuration for secure installation on
page 49.
• Updated the information about DNS server data configuration in
Device configuration checklist on page 65.
• Updated “About this task” in Setting up a file server address on
page 68.
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Issue Date Summary of changes
• Added information about logging in as an administrator in Setting
the Avaya Aura Device Services server address on page 69,
Setting up an HTTP proxy and exception on page 70, and
Configuring SIP server settings on page 71.
• Updated Package names of CSDK-based applications on
page 80.
• Added a new chapter: Kiosk mode configuration on page 82.
• Updated Restoring factory settings from the Settings menu on
page 85.
• Updated information about the local log level in Enabling verbose
logging on page 86.
• Mentioned the Gmail sharing limitation in Generating a debug
report on page 87.
• Updated Device upgrade process on page 93.
• Updated the cause information in Firmware is corrupted on
page 97.
Change history
Release 2.0, Issue2September
2018
• Updated parameter descriptions throughout the appendix.
• Removed information about unsupported configuration
parameters.
• Added information about the Avaya Vantage™ K155 device in the
sections under Avaya Vantage overview on page 12.
• Added Installing the K155 wireless module on page 34.
• Updated Device deployment through Device Enrollment
Services on page 37.
• Updated the sections under Application setup on page 74. This
chapter also includes information about installing applications
from unknown sources.
• Updated the sections under Device upgrade on page 92.
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Chapter 2: Avaya Vantage™ overview
Avaya Vantage™ is an Android™ device that provides telephony and conferencing functionality.
Avaya Vantage™ combines the advantages of a customizable unified communications solution and a
fully functional Android device. You can use the Avaya Breeze™ Client Software Development Kit
(CSDK) and custom applications to integrate communications into business processes by using
your Avaya Vantage™ device.
According to your business needs, you can choose from the following Avaya Vantage™ device
variants:
• Avaya Vantage™ K175: Standard device with an 8-inch screen and an integrated camera for full
access to video calls and conferences. You can cover the camera by using a mechanical
camera shutter.
• Avaya Vantage™ K165: Standard device with an 8-inch screen that does not include an
integrated camera. You can still receive video from other users.
• Avaya Vantage™ K155: Device with a small 5-inch screen. The device also includes a physical
keypad and an integrated camera.
Avaya Vantage™ supports the following communication applications:
• Avaya Vantage™ Basic
• Avaya Equinox
• Avaya Vantage™ Open
Note:
• IP Office Release 11.0 only supports Avaya Vantage™ Basic. IP Office Release 11.0 does
not support other clients with Avaya Vantage™.
• In Release 2.0, the Avaya Vantage™ K155 device only supports Avaya Vantage™ Basic. It
does not support Avaya Equinox® or Avaya Vantage™ Open.
®
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Device layout
Camera (K175 only)
Camera shutter (K175 only)
Message waiting
indicator
USB Type-C port
Volume up
Volume down
Speaker
Microphone
Stand
3.5 mm stereo
headset jack
Camera activity indicator (K175 only)
Wired or wireless handset
(optional)
Handset cradle
(optional)
Screen
Layout of Avaya Vantage™ K165 and K175
The standard Avaya Vantage™ device resembles a tablet in the portrait orientation. The only
difference in the layout of the Avaya Vantage™ K165 and K175 variants is that K175 comes with
an integrated camera and a mechanical camera shutter.
Device layout
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Camera
Message waiting
indicator
USB Type-A port
Speaker
Microphone
Stand
3.5 mm stereo
headset jack
Camera activity indicator
Touch screen
Wired or wireless handset
(optional)
Handset cradle
(optional)
Keypad
Avaya Vantage™ overview
Layout of Avaya Vantage™ K155
Functional keys on the keypad
The Avaya Vantage™ K155 device includes a physical keypad.
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Video mute
Android navigation keys
Audio mute
Headset
Speaker
Volume
Power adapter connector
RJ9 analog
headset port
RJ45 PC port
RJ45 PoE LAN port
Device layout
Connectors and controls
The following images show the options available on the Avaya Vantage™ device.
Rear panel
The rear panel contains a power adapter connector, an RJ9 headset port, and dual Ethernet ports
with an internal Ethernet switch.
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Slot for wireless module
Avaya Vantage™ overview
Note:
Avaya Vantage™ K165 and K175 devices from Release 1.0 only have a single Ethernet port.
Devices with hardware version 5 and later support dual Ethernet ports with an internal
Ethernet switch.
The K155 device has dual Ethernet ports with an internal Ethernet switch.
K155 devices have an additional wireless module slot in the top-right of the rear panel. The
wireless module provides Wi-Fi and Bluetooth connectivity.
Right side panel
On Avaya Vantage™ K165 and K175, the right side panel contains a 3.5 mm audio jack socket and
a USB Type-C port.
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3.5 mm stereo headset jack
with microphone support
USB Type-C
port
3.5 mm stereo headset jack
with microphone support
USB Type-A
port
Device layout
On Avaya Vantage™ K155, the right side panel contains a 3.5 mm audio jack socket and a USB
Type-A port.
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Handset cradle connector
Avaya Vantage™ overview
Left side panel
On all device variants, the left side panel contains a cordless or corded handset cradle connector.
Optional components for the Avaya Vantage™ device
You can use the following optional components with the Avaya Vantage™ device:
• J1B1 wired handset and cradle kit
• J2B1 wireless handset and cradle kit
• Replacement handset cord
• AC power adapter (international)
• AC power cord for regions
• Wireless module for K155
You must order these optional components separately.
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Wireless handset layout
Power button
LED indicator
Mute
Volume up
Volume down
Wireless handset layout
Specifications
The following table provides Avaya Vantage™ device specifications. Differences between device
models are mentioned as applicable.
Feature Specifications
Screen Avaya Vantage™ K165 and K175:
• Capacitive 8-inch touch screen.
• Resolution: 800×1280 px.
• 24-bits color depth.
Avaya Vantage™ K155:
• Capacitive 5-inch touch screen.
• Resolution: 1280×720 px.
• 24-bits color depth.
Internal storage 16 GB flash memory.
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Avaya Vantage™ overview
Feature Specifications
Memory 2 GB of RAM.
Operating system Android 6.0.1.
Ethernet • RJ45 primary Gigabit Ethernet (10/100/1000 Mbps) PoE LAN port.
• RJ45 secondary Gigabit Ethernet (10/100/1000 Mbps) port for personal
computer.
Bluetooth Bluetooth 4.1 supporting High Speed (HS), Low Energy (LE), and Enhanced
Data Rate (EDR) functionality.
Supported Bluetooth
profiles
• Headset Profile (HSP) in the Audio Gateway role.
• Hands Free Profile (HFP) in the Audio Gateway role.
• Human Interface Device Profile (HID) as the Bluetooth HID host for Bluetooth
keyboards and mice.
• Phone Book Access Profile (PBAP) in the Phone Book Server Equipment
(PSE) and Phone Book Client Equipment (PCE) roles.
• Advanced Audio Distribution Profile (A2DP) in the Source (SRC) role.
• Object Push Profile (OPP) in the Push server and Push client roles.
Wi-Fi • Wireless access point mode
• Wi-Fi 802.11a/b/g/n/ac
• Hotspot
Power • Power over Ethernet EEE 802.3af (Class 3) or 802.3at (Class 4).
- Up to 100 mA if using PoE 802.3af.
- Up to 500 mA if using PoE 802.3at
• Dedicated 48V AC power supply. Use Delta Electronics Inc. model
ADP-30HR B, output 48V DC, 0.66A.
Headphone connectors • 3.5 mm headset connector.
Warning:
Avoid listening at a high volume on devices that are connected to the
3.5 mm connector to prevent hearing damage.
• RJ9 headset connector for a high-quality wired headset.
USB port USB 2.0 general purpose port.
Avaya Vantage™ K165 and K175 have a Type-C USB port.
Avaya Vantage™ K155 has a Type-A USB port.
The USB port supports the following types of accessories:
• Multi-port USB hub.
• USB pen drive.
• Mouse.
• Keyboard.
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20
Feature Specifications
• Android devices.
Support is only limited to charging the Android device. Data transfer is not
supported.
The maximum USB port power is 500mA when the device is connected to an
AC adapter or a Class 4 PoE switch. When connected to a Class 3 PoE switch,
the maximum power supply is 100mA. USB devices that require more power
than 500mA are not supported.
Supported accessories • Wideband Bluetooth headset.
• 3.5 mm headset.
• RJ9 headset.
Audio Wideband audio available on all transducers, handset, headset, and
handsfree.
Supported codecs:
• G.722
• G.711
Specifications
• G.729
• G.726
• Opus
Physical keys (for K155
only)
Avaya Vantage™ K155 includes the following physical keys:
• Android keys
• Audio mute
• Video mute
• Headset
• Speaker
• Volume control
• Keypad with the standard keys: numbers 0-9, the asterisk (*), and the pound
key (#)
Physical security Security lock slot.
Stand Adjustable stand for K165 and K175 that you can use either as a desk stand or
a wall-mounted stand.
Fixed-angle, detachable stand for K155.
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Avaya Vantage™ overview
Wireless handset specifications
Specification Avaya Vantage™ wireless handset
System Bluetooth 4.1
Bluetooth profiles • Hands-free Profile 1.6
• Headset Profile
Battery 0.56 W, 3.7 V Li-Ion battery.
Battery charger Li-Ion battery management system.
Charging system Contactless charging system: inductive coupling to the cradle.
Controls • Power button.
• Mute button.
• Volume up button.
• Volume down button.
Indicators Blue LED indicator.
Operating environment
temperature
Battery charging
environment
temperature
Weight 170 grams.
0 to 49 °C (32 to 120 °F).
0 to 40 °C (32 to 104 °F).
Wireless handset features
Range
The handset uses Bluetooth technology. As a Class 2 device, the handset nominal range is 10
meters. In practical use this range might vary depending on the environment. If the handset was
out of range, the connection is reestablished automatically when the handset is back in range.
When the handset is not in range for more than 22 minutes, it turns off to prevent battery
discharge. If the handset was turned off, the connection is reestablished automatically when the
handset is turned on and back in range.
Battery service life
If used carefully, the expected service life of the battery is several years. Although the battery
capacity is diminished over time, in general it does not affect normal handset use.
Battery talk time
When fully charged, the new battery provides approximately 12 hours of talk time. You might need
to charge the battery before the first use to achieve the full talk time. To prevent damage to the
battery, the protection system does not allow the battery to discharge below a certain point. Avaya
Vantage™ displays the battery charge level on the Notifications panel.
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Specifications
Battery standby time
When fully charged, the new battery provides approximately 60 hours of standby time. When the
handset is not in range or Avaya Vantage™ is turned off for approximately 22 minutes, the handset
is turned off automatically to save battery. To turn on the handset again, press the Power button
for approximately 2 seconds. The handset is not turned on automatically even if it is returned to
the cradle.
Battery charging
The handset supports a contactless charging system. To charge the handset, place it in its cradle.
If the battery charge is low, the handset will notify you with warning tones. When you hear the
warning tones, return the handset to its cradle to charge the battery.
The handset uses a Lithium-Ion battery with the battery management and protection system. The
protection system allows to prevent the following situations:
• Overcharging.
• Over-discharging.
• Charging if the ambient temperature is higher than 40 °C (102 °F).
Battery recharge time
The battery fully recharges in less than 3 hours. You do not need to fully discharge the battery
before charging.
Battery disposal
At the end of the service life, remove the battery and deliver it to a battery recycling depot. Do not
dispose of the battery in the normal waste stream.
Wireless handset LED indicator
The blue LED indicator shows the current state of the handset and is also used to indicate user
actions.
Wireless handset state
Wireless handset is in the Pairing
mode.
Pairing completed successfully. LED flashes 10 times at 0.1
Wireless handset is used in a call LED flashes 3 times every 3
Wireless handset is turned on
and is connected to its base
(Connected mode).
Wireless handset is trying to
establish connection to its base
(Linkback mode).
Wireless handset is out of range
and is not trying to establish
LED indication Notes
LED flashes every 0.5 seconds. Wireless handset exits the Pairing
mode in 150 seconds.
None
seconds rate.
None
seconds
LED flashes 2 times every 5
seconds.
LED flashes every 0.5 seconds. None
LED flashes every 5 seconds. Wireless handset is turned off
None
after 22 minutes.
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Avaya Vantage™ overview
Wireless handset state LED indication Notes
connection to its base (Standby
mode).
Incoming call. LED flashes 3 times every 7
seconds.
Mute. LED is on and flashes 3 times
every 4 seconds.
Wireless handset has been
turned on.
Wireless handset has been
turned off.
LED flashes 4 times. None
LED flashes 3 times. None
None
None
Power button
The Power button provides the following functionality:
Action How to use Handset LED confirmation
Turn on the handset Press and hold the button for 2.4
seconds
Turn off the handset Press and hold the button for 3.2
seconds
Enable pairing mode Press and hold the button for 10
seconds
LED flashes 4 times
LED flashes 3 times
LED flashes at 0.5 seconds rate
Camera specifications
The following Avaya Vantage™ devices include an integrated camera:
• Avaya Vantage™ K175.
• Avaya Vantage™ K155.
If you use Avaya Vantage™ K165, which does not include an integrated camera, you can still
receive video from other devices.
Camera specifications for Avaya Vantage™ with an integrated camera
• Native resolution of 2 megapixels (1920 x 1080 p).
However, Avaya Vantage™ Basic and Avaya Equinox® do not utilize the full resolution.
• Fixed focus range of 50 cm to infinity.
• Anti-flicker filter of 50 or 60 Hz.
• Auto exposure.
• Auto white balance.
• Camera activity LED indicator.
Avaya Vantage™ notifies users that the integrated camera is active by using the green LED
indicator.
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• Mechanical privacy shutter for the K175 device.
Environmental specifications
The following are the permissible environmental specification ranges for operating and storing the
Avaya Vantage™ device:
Operating temperature of device 0 °C to 45 °C (32 °F to 113 °F)
Relative humidity 10% to 95% non-condensing
Storage temperature -10 °C to 50 °C (14 °F to 122 °F)
Specifications
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Chapter 3: Initial setup and connectivity
Initial setup checklist
The following checklist describes tasks that you must perform to set up your Avaya Vantage
device.
No. Task Notes
1 Review prerequisite information. If you do not have all required software and
hardware, Avaya Vantage™ might not function
as expected.
See Software and hardware prerequisites on
page 27.
2 Gather preinstallation data. Preinstallation data is required to perform
initial parameter setup and to create user
accounts for Avaya Vantage™.
3 Configure SNTP servers. Configure SNTP servers if the default SNTP
server addresses, 0.avaya.pool.ntp.org,
1.avaya.pool.ntp.org, 2.avaya.pool.ntp.org,
3.avaya.pool.ntp.org, which are specified in
the SNTPSRVR parameter, are not reachable
from your network.
™
Configure SNTP servers according to the
vendor’s configuration instructions. Ensure
that the SNTP server is reachable from the
network where you are installing Avaya
Vantage™.
You must set the SNTPSRVR value using
DHCP option 42 or the 46xxsettings.txt
file.
4 Configure the DHCP and file servers. See Server configuration on page 38.
5 Ensure that you have the Avaya
Vantage™ device and all required
components.
6 Connect a handset. This step is required only if you want to use a
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See Optional components for the Avaya
Vantage device on page 18.
handset with Avaya Vantage™.
™
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Software and hardware prerequisites
No. Task Notes
See Connecting a handset to Avaya
Vantage on page 31.
7 Connect Avaya Vantage™ to your
network and, if required, to a power
supply.
Connection to a power adapter is only
required in certain conditions.
For more information, see Power
management on page 35 and Connecting
Avaya Vantage to the network on page 36.
Software and hardware prerequisites
Check the following prerequisites before you install Avaya Vantage™.
Components and other software prerequisites
The following components must be installed and configured on your network. For more information
about supported product releases, see
Avaya Compatibility Matrix.
• Avaya Aura® or IP Office server components. You can deploy Avaya Vantage™ with:
- The latest Avaya Aura® Release 6.3 Service Pack or a higher release.
- IP Office Release 11.0.
IP Office Release 11.0 only supports Avaya Vantage™ Basic. Other clients are not
supported with Release 11.0.
• A DHCP server for providing dynamic IP addresses. The DHCP server also provides the
address details of the file server that the device should use.
• A file server for downloading software distribution packages and the settings file.
You can use an external HTTP or HTTPS file server. In the Avaya Aura® environment, you
can use Avaya Aura® Utility Services as a file server. In the IP Office environment, the IP
Office system can act as a file server for most phones. However, you must use an external
HTTP or HTTPS file server for hosting and downloading software distribution packages for
Avaya Vantage™ due to the size and number of files.
Note:
Avaya Aura® Utility Services does not support ZIP files larger than 800MB. Therefore,
Avaya provides two separate Zip files, one containing the software image of K155 and
the other containing the software images of both K165 and K175, only to be used on
Avaya Aura® Utility Services. For all other file servers, you must use the single zip file
that contains the software images of K155, K165, and K175.
• Avaya Session Border Controller for Enterprise. You can configure this optional component in
networks controlled by Session Border Controller.
• One of the following conference servers for audio and video conference:
In Avaya Aura®: Avaya Aura® Conferencing or Scopia Elite MCU
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Initial setup and connectivity
In IP Office: Avaya Scopia® XT Series
Hardware connection prerequisites
Ensure that the LAN:
• Uses Ethernet Category 5e or Ethernet Category 6 cabling.
• Has the 802.3at or 802.3af PoE specification.
If your network does not support the 802.3at or 802.3af PoE specification, you can use an AC
power adapter, which you can order separately.
Preinstallation data
System Manager user profile worksheet
To create a user profile on System Manager for Avaya Vantage™ Basic or Avaya Equinox® in the
Avaya Aura® environment, you must have the following information:
Identity tab
• First Name
• Last Name
• Login Name
• Password
• Localized Display Name
• Endpoint Display Name
• Language Preference
• Time Zone
Communication Profile tab
Section
Communication Profile section Communication Profile Password
Communication Address section
Session Manager Profile section
Field
Handle Types are for:
• Avaya SIP
• Avaya E.164
• Avaya Presence/IM if Presence is used
Handle Fully Qualified Address
Primary Session Manager
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Section Field
Secondary Session Manager
Origination Application Sequence
Termination Application Sequence
Survivability Server
Home Location
System
Profile Type
CM Endpoint Profile section
Messaging Profile section
Extension
Use Existing Endpoints
Endpoint Template
Voice Mail Number
System
Mailbox Number
Template
Password
Delete Subscriber on Unassign of Subscriber
from User or on Delete User
Preinstallation data
IP Office SIP user and extension settings
Use IP Office Manager or IP Office Web Manager to configure a SIP user and then configure the
extension settings for the user. For information about the key settings to be configured, see Avaya
IP Office™ Platform SIP Telephone Installation Notes for Release 11.0.
Settings file worksheet
In the following table, populate the parameter values suitable for your deployment. The
parameters in the table are for environments with Avaya Vantage™ Basic or Avaya Equinox® as
the Avaya Breeze™ Client Software Development Kit application.
When using Avaya Vantage™ Open, the following parameters are not required:
SIP_CONTROLLER_LIST, SIPDOMAIN, and ACTIVE_CSDK_BASED_PHONE_APP.
Parameter
SIP_CONTROLLER_LIST
SIPDOMAIN
SNTPSRVR
Your value
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Initial setup and connectivity
Parameter Your value
FILE_SERVER_URL
TRUSTCERTS
ADMIN_PASSWORD or PROCPSWD
ISO_SYSTEM_LANGUAGE
ADMINTIMEFORMAT
TIMEZONE
COUNTRY
PUSH_APPLICATION
ACTIVE_CSDK_BASED_PHONE_APP
USER_INSTALL_APPS_GOOGLE_PLAY_STORE
Note:
• IP Office Release 11.0 only supports Avaya Vantage™ Basic. The current IP Office
release does not support Avaya Equinox® on Avaya Vantage™.
• In Release 2.0, the K155 device only supports Avaya Vantage™ Basic. It does not
support Avaya Equinox® or Avaya Vantage™ Open.
• Specifying an SNTPSRVR value that is reachable from your network is essential for SIP
registration and other setup when you start up Avaya Vantage™.
DHCP settings worksheet
You need the following information for dynamically assigning IP addresses to Avaya Vantage
devices and for initial configuration that is performed through DHCP options. In the following table,
populate the following values for your deployment:
Option or parameter
Range of IP addresses
DHCP options
FILE_SERVER_URL
HTTPSRVR
TLSSRVR
Note:
If the FILE_SERVER_URL parameter is defined, Avaya Vantage™ ignores HTTPSRVR and
TLSSRVR.
Your value
™
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