Avaya™ Universal Access Phone Status
Release 2.0
Installation Guide
11-300593
July 2006
Avaya Inc.
211 Mount Airy Road
Basking Ridge, New Jersey 07920
www.avaya.com
2006 Avaya Inc. All rights reserved.
Your comments are welcome. They can assist us in improving our
documentation. Please address your comments to
infodev@avaya.com.
Document # 11-300593
Release 2.0
Contents
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Using This Manual Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
For Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Universal Access Phone Status Installation Guide . . . . . . . . . . . . . . . . . 1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
New In This Release. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
PC Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Switch Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Unsupported Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Connecting the IP Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Required User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
General Telephone Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Unassigned Buttons (Required Only for Users Configured for Audio
Notification Mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Installing the APS Software (First install) . . . . . . . . . . . . . . . . . . . . . . . . . 5
Upgrading to a New Version of APS Software . . . . . . . . . . . . . . . . . . . . . . 6
Configuring APS for the User. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Determining Current Button Assignments . . . . . . . . . . . . . . . . . . . . . . . . . 9
Self-Administering the IP Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
11-300593 iiiJuly 2006
About This Guide
Information in this guide is intended for the person
responsible for installing Avaya™ Universal Access Phone
Status (APS).
Using This Manual Online
Following are guidelines for using this manual online:
Text that is underlined in green links to the
underlined topic. Click the underlined text to jump
to the topic.
To jump to a topic from the Contents page, click the
topic name or page number.
To navigate forward and backward through the
manual, use the tools provided by Acrobat Reader.
For Additional Information
For the latest product and support information, visit the
Access Phone Status Web site at:
http://support.avaya.com/
July 2006 11-300593 iv
Introduction
Universal Access Phone
Status Installation Guide
The Universal Access Phone Status application (referred to
hereafter as APS) provides information about a user’s
telephone display and lamp status through the user’s PC
speakers or monitor. The APS application allows the user
to choose between audio and visual notification for specific
telephone events such as an incoming call.
The capability provided is determined by the type of
notification you set up when you configure the application.
For users who select the Visual notification mode, the
primary function of the application is to provide a visual
alert on the PC monitor when an incoming call occurs.
When you configure a user for the Audio notification
mode, buttons on that user’s telephone that are
unassigned on the telephone switch can be configured in
APS to perform four functions:
Play Contents of Phone Display
Play Phone Lamp Status
Repeat Last Playback
Stop Playback Immediately
Alternately, or in addition, a user can setup “hot keys” on
their computer keyboard to perform the same functions.
“Hot keys” are predefined computer keyboard sequences
that provide “short cuts” to frequently used operations.
July 2006 11-300593 1