Avaya Universal Access Phone Status, Universal Access Phone Status Release 2.0 Installation Guide

Avaya™ Universal Access Phone Status
Release 2.0 Installation Guide
11-300593
July 2006
Avaya Inc. 211 Mount Airy Road Basking Ridge, New Jersey 07920
2006 Avaya Inc. All rights reserved.
Your comments are welcome. They can assist us in improving our documentation. Please address your comments to infodev@avaya.com.
Document # 11-300593 Release 2.0

Contents

About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Using This Manual Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
For Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Universal Access Phone Status Installation Guide . . . . . . . . . . . . . . . . . 1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
New In This Release. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
PC Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Switch Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Unsupported Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Connecting the IP Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Required User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
General Telephone Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Unassigned Buttons (Required Only for Users Configured for Audio
Notification Mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Installing the APS Software (First install) . . . . . . . . . . . . . . . . . . . . . . . . . 5
Upgrading to a New Version of APS Software . . . . . . . . . . . . . . . . . . . . . . 6
Configuring APS for the User. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Determining Current Button Assignments . . . . . . . . . . . . . . . . . . . . . . . . . 9
Self-Administering the IP Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
11-300593 iiiJuly 2006

About This Guide

Information in this guide is intended for the person responsible for installing Avaya™ Universal Access Phone Status (APS).

Using This Manual Online

Following are guidelines for using this manual online:
Text that is underlined in green links to the
underlined topic. Click the underlined text to jump to the topic.
To jump to a topic from the Contents page, click the
topic name or page number.
To navigate forward and backward through the
manual, use the tools provided by Acrobat Reader.

For Additional Information

For the latest product and support information, visit the Access Phone Status Web site at:
http://support.avaya.com/
July 2006 11-300593 iv

Introduction

Universal Access Phone
Status Installation Guide
The Universal Access Phone Status application (referred to hereafter as APS) provides information about a user’s telephone display and lamp status through the user’s PC speakers or monitor. The APS application allows the user to choose between audio and visual notification for specific telephone events such as an incoming call.
The capability provided is determined by the type of notification you set up when you configure the application. For users who select the Visual notification mode, the primary function of the application is to provide a visual alert on the PC monitor when an incoming call occurs.
When you configure a user for the Audio notification mode, buttons on that user’s telephone that are unassigned on the telephone switch can be configured in APS to perform four functions:
Play Contents of Phone Display
Play Phone Lamp Status
Repeat Last Playback
Stop Playback Immediately
Alternately, or in addition, a user can setup “hot keys” on their computer keyboard to perform the same functions. “Hot keys” are predefined computer keyboard sequences that provide “short cuts” to frequently used operations.
July 2006 11-300593 1
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