Avaya Managing Routers and BNX Platforms User Manual

Managing Routers and BNX Platforms
Router Software Version 11.0 Site Manager Software Version 5.0
Part No. 114083 Rev. A August 1996
4401 Great America Parkway 8 Federal Street Santa Clara, CA 95054 Billerica, MA 01821
Copyright © 1988–1996 Bay Networks, Inc.
All rights reserved. Printed in the USA. August 1996. The information in this document is subject to change without notice. The statements, configurations, technical data,
and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must tak e full responsibility for their applications of an y products specified in this document. The information in this document is proprietary to Bay Networks, Inc.
The software described in this document is furnished under a license agreement and may only be used in accordance with the terms of that license. A summary of the Software License is included in this document.
Restricted Rights Legend
Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013.
Notice for All Other Executive Agencies
Notwithstanding any other license agreement that may pertain to, or accompany the delivery of, this computer software, the rights of the United States Government regarding its use, reproduction, and disclosure are as set forth in the Commercial Computer Software-Restricted Rights clause at FAR 52.227-19.
Trademarks of Bay Networks, Inc.
ACE, AFN, AN, BCN, BLN, BN, BNX, CN, FN, FRE, GAME, LN, Optivity, PPX, SynOptics, SynOptics Communications, Wellfleet and the Wellfleet logo are registered trademarks and ANH, ASN, Bay•SIS, BCNX, BLNX, EZ Install, EZ Internetwork, EZ LAN, PathMan, PhonePlus, Quick2Config, RouterMan, SPEX, Bay Networks, Bay Networks Press, the Bay Networks logo and the SynOptics logo are trademarks of Bay Networks, Inc.
Third-Party Trademarks
All other trademarks and registered trademarks are the property of their respective owners.
Statement of Conditions
In the interest of improving internal design, operational function, and/or reliability, Bay Networks, Inc. reserves the right to make changes to the products described in this document without notice.
Bay Networks, Inc. does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
Portions of the code in this software product are Copyright © 1988, Regents of the Univ ersity of California. All rights reserved. Redistribution and use in source and binary forms of such portions are permitted, provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that such portions of the software were developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from such portions of the software without specific prior written permission.
SUCH PORTIONS OF THE SOFTWARE ARE PROVIDED “AS IS” AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
In addition, the program and information contained herein are licensed only pursuant to a license agreement that contains restrictions on use and disclosure (that may incorporate by reference certain limitations and notices imposed by third parties).
ii 114083 Rev. A
Bay Networks Software License
Note: This is Bay Networks basic license document. In the absence of a
software license agreement specifying varying terms, this license -- or the license included with the particular product -- shall govern licensee’s use of Bay Networks software.
This Software License shall govern the licensing of all software provided to licensee by Bay Networks (“Software”). Bay Networks will provide licensee with Software in machine-readable form and related documentation (“Documentation”). The Software provided under this license is proprietary to Bay Networks and to third parties from whom Bay Networks has acquired license rights. Bay Networks will not grant any Software license whatsoev er , either explicitly or implicitly, except by acceptance of an order for either Software or for a Bay Networks product (“Equipment”) that is packaged with Software. Each such license is subject to the following restrictions:
1. Upon delivery of the Software, Bay Networks grants to licensee a personal, nontransferable, nonexclusi ve license to use the Software with the Equipment with which or for which it was originally acquired, including use at any of licensee’s facilities to which the Equipment may be transferred, for the useful life of the Equipment unless earlier terminated by default or cancellation. Use of the Software shall be limited to such Equipment and to such facility. Software which is licensed for use on hardware not offered by Bay Networks is not subject to restricted use on any Equipment, however, unless otherwise specified on the Documentation, each licensed copy of such Software may only be installed on one hardware item at any time.
2. Licensee may use the Software with backup Equipment only if the Equipment with which or for which it was acquired is inoperative.
3. Licensee may make a single copy of the Software (but not firmware) for safekeeping (archives) or backup purposes.
4. Licensee may modify Software (but not firmware), or combine it with other software, subject to the provision that those portions of the resulting software which incorporate Software are subject to the restrictions of this license. Licensee shall not make the resulting software available for use by any third party.
5. Neither title nor ownership to Software passes to licensee.
6. Licensee shall not provide, or otherwise make available, any Software, in whole or in part, in any form, to any third party. Third parties do not include consultants, subcontractors, or agents of licensee who have licensee’s permission to use the Software at licensee’s facility, and who have agreed in writing to use the Software only in accordance with the restrictions of this license.
7. Third-party owners from whom Bay Networks has acquired license rights to software that is incorporated into Bay Networks products shall have the right to enforce the provisions of this license against licensee.
8. Licensee shall not remove or obscure any copyright, patent, trademark, trade secret, or similar intellectual property or restricted rights notice within or affixed to any Software and shall reproduce and affix such notice on any backup copy of Software or copies of software resulting from modification or combination performed by licensee as permitted by this license.
114083 Rev. A iii
Bay Networks Software License
9. Licensee shall not reverse assemble, reverse compile, or in any way reverse engineer the Software. [Note: For licensees in the European Community, the Software Directi v e dated 14 May 1991 (as may be amended from time to time) shall apply for interoperability purposes. Licensee must notify Bay Networks in writing of any such intended examination of the Software and Bay Networks may provide review and assistance.]
10. Notwithstanding any foregoing terms to the contrary, if licensee licenses the Bay Networks product “Site Manager,” licensee may duplicate and install the Site Manager product as specified in the Documentation. This right is granted solely as necessary for use of Site Manager on hardware installed with licensee’s network.
11. This license will automatically terminate upon improper handling of Software, such as by disclosure, or Bay Networks may terminate this license by written notice to licensee if licensee fails to comply with any of the material provisions of this license and fails to cure such failure within thirty (30) days after the receipt of written notice from Bay Networks. Upon termination of this license, licensee shall discontinue all use of the Software and return the Software and Documentation, including all copies, to Bay Networks.
12. Licensee’s obligations under this license shall survive expiration or termination of this license.
(continued)
iv 114083 Rev. A

Contents

Managing Routers and BNX Platforms About This Guide
Audience ......................................................................................................................... xix
Before You Begin .............................................................................................................xx
Conventions ..................................................................................................................... xx
Acronyms ........................................................................................................................ xxi
Ordering Bay Networks Publications .............................................................................xxiii
Technical Support and Online Services
Bay Networks Customer Service ...................................................................................xxvi
Bay Networks Information Services ..............................................................................xxvii
World Wide Web ....................................................................................................xxvii
Customer Service FTP ...........................................................................................xxvii
Support Source CD ...............................................................................................xxviii
CompuServe .........................................................................................................xxviii
InfoFACTS ...............................................................................................................xxix
How to Get Help ......................................................................................................xxix
Chapter 1 Overview of Router Management
Configuring the Router ...................................................................................................1-1
Monitoring Traps and Events ..........................................................................................1-2
Viewing Trap Messages ...........................................................................................1-3
Viewing Event Messages .........................................................................................1-6
Monitoring Statistics .......................................................................................................1-9
Using the Quick Get Tool .......................................................................................1-10
Using the Screen Builder Tool ................................................................................1-11
Using the Screen Manager Tool .............................................................................1-11
Using the Launch Facility Tool ................................................................................1-11
114083 Rev. A v
Using Online Help ..................................................................................................1-12
Locating Statistics Files ..........................................................................................1-12
Managing Router Files .................................................................................................1-12
Monitoring Changes to Router Configuration Files .......................................................1-13
Customizing Router Software Images ..........................................................................1-14
Performing Administrative Functions ............................................................................1-15
Tracking Network Availability and Response Time .......................................................1-17
Keeping a Log ...............................................................................................................1-17
LOG ..............................................................................................................................1-18
Chapter 2 Using the Trap Monitor
Connecting to a Router ...................................................................................................2-1
Configuring the Router’s SNMP Agent ...........................................................................2-2
Identifying Site Manager as an SNMP Manager ......................................................2-3
Saving a Configuration .............................................................................................2-5
Running Multiple Network Management Applications ..............................................2-6
Configuring Traps Sent by a Router .........................................................................2-8
Specifying Traps by Category ............................................................................2-8
Specifying Traps by Entity ................................................................................2-10
Specifying Traps by Event Type .......................................................................2-12
Enabling an SNMP Agent ......................................................................................2-14
Viewing Trap Messages .........................................................................................2-16
Using the Trap Monitor .................................................................................................2-16
Displaying the Trap History File ..............................................................................2-16
Filtering Trap Messages .........................................................................................2-18
Filtering by Severity .........................................................................................2-18
Filtering by Router IP Address .........................................................................2-19
Clearing the Trap Monitor Window .........................................................................2-20
Clearing the Trap History File .................................................................................2-21
Saving Trap Messages ...........................................................................................2-21
Chapter 3 Monitoring Router Events
Connecting to a Router ...................................................................................................3-1
Displaying Event Logs ....................................................................................................3-2
vi 114083 Rev. A
Displaying the Current Log .......................................................................................3-2
Displaying a Remote Log .........................................................................................3-4
Displaying a Local Log .............................................................................................3-5
Filtering Event Messages ...............................................................................................3-6
Filtering by Severity, Slot, and Entity ........................................................................3-6
Filtering by Router IP Address .................................................................................3-8
Searching for an Event Message ....................................................................................3-8
Refreshing the Events Manager Window .......................................................................3-9
Clearing the Events Manager Window ...........................................................................3-9
Saving Event Messages .................................................................................................3-9
Clearing the Current Event Log ....................................................................................3-11
Chapter 4 Monitoring Statistics
Accessing Statistics ........................................................................................................4-2
Connecting to a Router ...................................................................................................4-3
Viewing the Bay Networks MIB .......................................................................................4-3
Using the MIB Browser ............................................................................................4-5
Getting Instances of Selected Objects .....................................................................4-7
Defining the Current Screen List ..................................................................................4-13
Adding Statistics Screens ......................................................................................4-13
Removing Statistics Screens .................................................................................4-15
Displaying Statistics Screens ........................................................................................4-16
Refreshing Active Statistics Screens .....................................................................4-17
Specifying Circuit Mode Statistics Polling Rate ......................................................4-17
Zeroing Circuit Mode Statistics ..............................................................................4-18
Zeroing All Counters in a Screen .....................................................................4-18
Zeroing All Counters in a Specific Row ...........................................................4-20
Stopping Statistics Retrieval ..................................................................................4-21
Creating Statistics Filters ..............................................................................................4-21
Using Display Filters ..............................................................................................4-22
Using Retrieval Filters ............................................................................................4-25
Searching for Statistics Information ..............................................................................4-26
Saving Statistics Information ........................................................................................4-27
Building Custom Statistics Screens ..............................................................................4-28
Designing Statistics Screens ..................................................................................4-28
114083 Rev. A vii
Displaying Custom Statistics Screens ....................................................................4-33
Editing Custom Statistics Screens .........................................................................4-33
Retrieving a Statistics Screen File ...................................................................4-33
Editing a Statistics Screen File ........................................................................4-34
Using the MIB II Counters Feature ...............................................................................4-35
For More Information ....................................................................................................4-37
Chapter 5 Managing Router Files
Displaying the Contents of a Volume ..............................................................................5-2
Active Volumes .........................................................................................................5-3
Available and Contiguous Free Space .....................................................................5-4
Default Filenames ....................................................................................................5-5
Connecting to a Router ...................................................................................................5-6
Naming a File .................................................................................................................5-7
Copying a File .................................................................................................................5-8
Examining the Router Destination Volume ...............................................................5-8
Verifying Adequate Free Space ................................................................................5-9
Creating the Copy ..................................................................................................5-10
Deleting a File ........................................................................................................5-11
Transferring a File .........................................................................................................5-12
Setting Up Multiple Routers ...................................................................................5-14
Getting a File ..........................................................................................................5-18
Putting a File ..........................................................................................................5-20
Choosing the Routers ......................................................................................5-20
Examining the Router Destination Volume ......................................................5-20
Verifying Adequate Free Space on the Destination Volume ............................5-21
Transferring Files to the Destination Volume ...................................................5-22
Backing Up Router Software Files to a Host Computer ................................................5-24
Modifying config Files in Remote Configuration Mode .................................................5-25
Compacting File Space on a Flash Memory Card ........................................................5-26
Formatting a Memory Card or Flash SIMM ............................................................5-27
Partitioning Media on Bay Networks Routers ...............................................................5-28
Creating a Partition ................................................................................................5-28
Deleting a Partition .................................................................................................5-31
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Chapter 6 Using the Report Generator and Audit Trail Feature
Generating Configuration File Reports ...........................................................................6-1
Generating Reports from Site Manager ...................................................................6-1
Generating Configuration File Reports from UNIX ...................................................6-8
Generating Configuration File Reports from Windows .............................................6-9
For More Information ....................................................................................................6-10
Maintaining an Audit Trail Log .......................................................................................6-11
Editing the Audit Trail Configuration File ................................................................6-11
Viewing an Audit Trail Log File ...............................................................................6-13
Chapter 7 Performing Administrative Functions
Router Booting Procedures ............................................................................................7-1
FN/LN/CN Router Boot Prerequisite ........................................................................7-2
Booting a Router ......................................................................................................7-2
Using Delayed Boot ..................................................................................................7-4
Enabling and Disabling Delayed Boot ................................................................7-5
Scheduling a Delayed Boot ...............................................................................7-6
Modifying a Scheduled Delayed Boot ................................................................7-9
Deleting a Scheduled Delayed Boot ..................................................................7-9
Deleting All Scheduled Delayed Boots ............................................................7-10
Specifying Values for Delayed Boot Parameters ....................................................7-11
Booting a Processor Module ..................................................................................7-14
Clearing the Event Log .................................................................................................7-16
Setting a Router’s Date and Time .................................................................................7-16
Pinging a Remote Device .............................................................................................7-17
IP Ping ....................................................................................................................7-18
IP Ping Responses .................................................................................................7-19
IPX Ping .................................................................................................................7-20
IPX Ping Responses ..............................................................................................7-22
OSI Ping .................................................................................................................7-23
OSI Ping Responses ..............................................................................................7-24
VINES Ping ............................................................................................................7-25
VINES Ping Responses .........................................................................................7-26
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AppleTalk Ping .......................................................................................................7-27
AppleTalk Ping Responses ....................................................................................7-29
APPN Ping .............................................................................................................7-29
APPN Ping Responses ..........................................................................................7-31
Reallocating Memory Partitions for a Processor Module ..............................................7-32
Partitioning Overview .............................................................................................7-33
Repartitioning Global and Local Memory ...............................................................7-34
Chapter 8 Using the Ping MIB
Configuring IP Ping Requests ........................................................................................8-1
Specifying Values for Ping at Intervals Parameters .................................................8-6
Deleting Ping Requests ..........................................................................................8-11
Specifying Source Routes ............................................................................................8-12
Changing or Deleting Source Route Addresses ....................................................8-13
Reviewing IP Ping Statistics .........................................................................................8-14
Removing Entries from the Ping MIB ...........................................................................8-14
Appendix A Responding to SNMP SET Errors
Accessing the SNMP SET Error Log .............................................................................A-2
UNIX Workstations .................................................................................................. A-3
DOS Workstations ................................................................................................... A-3
Appendix B Using the syslog Facility
Configuring the Understanding How Configuring the
Configuring
syslog
Configuring the
syslog
syslog
Deleting the
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syslogd
syslog
syslog
Group Parameters .................................................................................B-5
Host Filter List Parameters ..................................................................B-10
Host List Parameters ...........................................................................B-18
syslog
Daemon ..................................................................................B-2
syslog
Filters Messages ................................................................ B-3
Facility ....................................................................................... B-3
Group Parameters ....................................................................B-4
syslog
Host List ............................................................................. B-7
Facility from the Router ................................................................ B-20
Appendix C Generating Binary Configuration Files
Preparing the ASCII Configuration File ...................................................................C-2
Using Config Generator ..........................................................................................C-2
Checking for Errors .................................................................................................C-3
Checking MIB Attributes .......................................................................................... C-3
Checking MIB Attribute Values ................................................................................C-4
Identifying Files Created by Config Generator ........................................................C-4
Index
114083 Rev. A xi

Figures

Figure 1-1. Bay Networks Trap Monitor Window ........................................................1-4
Figure 1-2. Events Manager Window .........................................................................1-7
Figure 1-3. Statistics Manager Tools Menu ................................................................1-9
Figure 1-4. Site Manager Administration Menu Window ..........................................1-16
Figure 2-1. Router Connection Options Window ........................................................2-2
Figure 2-2. Configuration Manager Window ...............................................................2-3
Figure 2-3. SNMP Community List Window ...............................................................2-4
Figure 2-4. SNMP Manager List Window ...................................................................2-4
Figure 2-5. Add SNMP Manager Window ..................................................................2-5
Figure 2-6. Trap Port and Trap Types Window ...........................................................2-7
Figure 2-7. Specifying a Trap Category ......................................................................2-9
Figure 2-8. Trap Configuration Window ....................................................................2-11
Figure 2-9. Traps Exceptions Lists Window .............................................................2-12
Figure 2-10. Add Trap Window ...................................................................................2-13
Figure 2-11. Traps Exceptions Lists Window .............................................................2-14
Figure 2-12. Edit SNMP Global Parameters Window .................................................2-15
Figure 2-13. Values Selection Window .......................................................................2-15
Figure 2-14. Trap Monitor Window .............................................................................2-17
Figure 2-15. Selected Trap-Types Window .................................................................2-18
Figure 2-16. Address Filters Window .........................................................................2-19
Figure 2-17. Sample Address Filters Window ............................................................2-20
Figure 2-18. Saving Traps to a File ............................................................................2-21
Figure 3-1. Router Connection Options Window ........................................................3-2
Figure 3-2. Events Manager Window .........................................................................3-3
Figure 3-3. Load Remote Log File Window ................................................................3-4
Figure 3-4. Load Local Log Window ...........................................................................3-5
Figure 3-5. Filtering Parameters Window ...................................................................3-7
Figure 3-6. Find Text Pattern Window ........................................................................3-8
Figure 3-7. Save Log Window ..................................................................................3-10
114083 Rev. A xiii
Figure 3-8. Confirmation Window .............................................................................3-11
Figure 4-1. Statistics Manager Window ......................................................................4-2
Figure 4-2. Router Connection Options Window ........................................................4-3
Figure 4-3. Quick Get Facility Window .......................................................................4-4
Figure 4-4. MIB Tree for System Group .....................................................................4-5
Figure 4-5. Sample Quick Get Facility Window ..........................................................4-7
Figure 4-6. All Instances Retrieved (Unfiltered) without Instance IDs ........................4-9
Figure 4-7. All Instances Retrieved (Unfiltered) with Instance IDs ...........................4-10
Figure 4-8. Specific Instances Retrieved without Instance IDs ................................4-11
Figure 4-9. Specific Instances Retrieved with Instance IDs .....................................4-12
Figure 4-10. Screen Manager Window .......................................................................4-14
Figure 4-11. Example of Filename and Screen Description .......................................4-14
Figure 4-12. Statistics Launch Facility Window ..........................................................4-16
Figure 4-13. Statistics Screen ....................................................................................4-17
Figure 4-14. Polling Rate Window ..............................................................................4-18
Figure 4-15. Zeroing All Counters in a Screen ...........................................................4-19
Figure 4-16. Zeroing All Counters in a Specific Row ..................................................4-20
Figure 4-17. Display Filters Window ...........................................................................4-22
Figure 4-18. Statistics Window Unfiltered ..................................................................4-23
Figure 4-19. Sample Display Filters Window ..............................................................4-24
Figure 4-20. Statistics Screen after Filter Implemented .............................................4-24
Figure 4-21. Retrieval Filters Window ........................................................................4-25
Figure 4-22. Statistics Screen after Implementing a Retrieval Filter ..........................4-26
Figure 4-23. Search Options Window ........................................................................4-26
Figure 4-24. Screen Builder Facility Window ..............................................................4-28
Figure 4-25. Screen Builder Column Total Window ....................................................4-30
Figure 4-26. Selecting Columns to Total ....................................................................4-31
Figure 4-27. Statistics Save/Load Screen ..................................................................4-32
Figure 4-28. MIB II Counters Enable/Disable Window ...............................................4-37
Figure 5-1. Router Files Manager Window .................................................................5-2
Figure 5-2. Volume Box in Router Files Manager Window .........................................5-4
Figure 5-3. Router Connection Options Window ........................................................5-7
Figure 5-4. Copy File Window for Source Filename .................................................5-10
Figure 5-5. Copy File Window for Destination Filename ..........................................5-10
Figure 5-6. Deleting Router Files .............................................................................5-12
xiv 114083 Rev. A
Figure 5-7. Selecting the TFTP Option .....................................................................5-13
Figure 5-8. Multiple Router Setup Window ...............................................................5-15
Figure 5-9. Adding Routers to the Current Routers List ...........................................5-16
Figure 5-10. Multiple Router Setup Window ...............................................................5-17
Figure 5-11. TFTP Get Files Window .........................................................................5-18
Figure 5-12. TFTP Rename Files Window .................................................................5-19
Figure 5-13. TFTP Put File Selection Window ...........................................................5-22
Figure 5-14. TFTP Rename Files Window .................................................................5-23
Figure 5-15. Create Partition Confirmation Window ...................................................5-29
Figure 5-16. Volume Identifiers for Partitioned Media ................................................5-30
Figure 5-17. Delete Partition Confirmation Window ...................................................5-31
Figure 6-1. Configuration Report Generator Window .................................................6-2
Figure 6-2. Select Configuration File Window ............................................................6-4
Figure 6-3. Save Report File As Window ...................................................................6-5
Figure 6-4. Use Report Template File Window ...........................................................6-6
Figure 6-5. Sample Configuration File Report ............................................................6-7
Figure 6-6. Default Audit Trail Configuration File ......................................................6-11
Figure 6-7. Sample Audit Trail Log File ....................................................................6-13
Figure 7-1. Boot Router Window ................................................................................7-3
Figure 7-2. RUI Boot Group List Window ...................................................................7-5
Figure 7-3. RUI Boot Interface Parameters Window ..................................................7-6
Figure 7-4. RUI Boot Parameters Window .................................................................7-7
Figure 7-5. Delete RUI Boot Message Window ........................................................7-10
Figure 7-6. Reset Slot Window .................................................................................7-14
Figure 7-7. Selecting a Slot ......................................................................................7-15
Figure 7-8. Router Date and Time Window ..............................................................7-16
Figure 7-9. Selecting Ping from Router Option ........................................................7-17
Figure 7-10. IP Ping Window ......................................................................................7-18
Figure 7-11. Ping Is Alive Window ..............................................................................7-19
Figure 7-12. Ping Does Not Respond Window ...........................................................7-20
Figure 7-13. IPX Ping Window ...................................................................................7-21
Figure 7-14. OSI Ping Window ...................................................................................7-23
Figure 7-15. VINES Ping Window ..............................................................................7-25
Figure 7-16. AppleTalk Ping Window .........................................................................7-28
Figure 7-17. APPN Ping Window ...............................................................................7-30
114083 Rev. A xv
Figure 7-18. Specifying Router Connection Options ..................................................7-34
Figure 7-19. Kernel Configuration Window .................................................................7-35
Figure 8-1. Router Connection Options Window ........................................................8-2
Figure 8-2. File Selection Window ..............................................................................8-3
Figure 8-3. Configuration Manager Window ...............................................................8-4
Figure 8-4. Ping at Intervals Window .........................................................................8-5
Figure 8-5. IP Ping Parameters Window ....................................................................8-5
Figure 8-6. Source Route Entries Window ...............................................................8-12
Figure 8-7. Source Ping Parameters Window ..........................................................8-12
Figure A-1. Sample SNMP SET Error Message ........................................................ A-1
Figure A-2. Logged Version of SNMP SET Error Message ....................................... A-2
Figure B-1. Syslog Group Parameters Window ......................................................... B-4
Figure B-2. Syslog Host List Window ........................................................................B-7
Figure B-3. Syslog Remote Host Configuration Window ...........................................B-8
Figure B-4. Syslog Host Filter List Window ...............................................................B-8
Figure B-5. Syslog Filter Config Window ...................................................................B-9
xvi 114083 Rev. A

Tables

Table 1-1. Comparing Trap Messages and Event Messages ...................................1-3
Table 1-2. Trap Message Details ..............................................................................1-5
Table 1-3. Event Message Details ............................................................................1-8
Table 1-4. Statistics Manager Tools ........................................................................1-10
Table 2-1. Restarting Site Manager on a New Port ..................................................2-8
Table 2-2. Categories of Traps ................................................................................2-10
Table 2-3. Entering Values in the Add Trap Window ...............................................2-13
Table 4-1. Finding MIB Information ...........................................................................4-6
Table 4-2. MIB II Counters ......................................................................................4-36
Table 5-1. Active Volume Representations ...............................................................5-3
Table 5-2. Free Space Fields in Router Files Manager Window ...............................5-5
Table 5-3. Default Router Filenames ........................................................................5-5
Table 6-1. Output Format Options ............................................................................6-2
Table 6-2. Options for Command Line (UNIX) ..........................................................6-8
Table 6-3. Options for Command Line (Windows) ....................................................6-9
Table 7-1. Delayed Boot Parameter Fields and Acceptable Values ..........................7-8
Table 7-2. Delayed Boot Fields and Values ............................................................7-13
Table 8-1. Default Ping MIB Statistics Screens ......................................................8-14
Table B-1. syslogd Error Levels .............................................................................. B-16
114083 Rev. A xvii

About This Guide

If you are responsible for configuring and managing Bay Networks routers and/or BNX platforms, you need to read this guide for instructions on
Accessing and viewing trap messages and event messages
Accessing and viewing statistics
Managing router files
Monitoring changes to router configuration files
Basic system administration
Tracking network availability and response time This guide primarily covers how you perform these tasks using the Bay Netw orks
Site Manager application.
Note: The Site Manager windows shown in this book are from an X Window
System UNIX environment. Minor variations in screen appearance may occur from platform to platform.

Audience

This guide is intended for experienced network operators who have a technical understanding of data communications.
You should have a basic understanding of how Site Manager works. You perform some of the management tasks in this guide using commands and utilities that you access directly from your workstation’ s operating system (such as UNIX or DOS). To use these commands and utilities, you should be familiar with your workstation’s operating system and a standard text editor.
114083 Rev. A xix
Managing Routers and BNX Platforms

Before You Begin

Refer to the following:
Quick-Starting Routers and BNX Platforms for information on how to install Site Manager on your computer
Using Site Manager Software for an introduction to the Bay Networks network management application
Configuring Routers or Configuring Customer Access and Trunks (BNX Software) for information on how to use the Configuration Manager tool
Configuring SNMP, BOOTP, DHCP, and RARP Services for more information on SNMP

Conventions

angle brackets (< >) Indicate that you choose the text to enter based on the
description inside the brackets. Do not type the brackets when entering the command.
ping
Example: if command syntax is you enter
ping 192.32.10.12
<ip_address>
,
bold text Indicates text that you need to enter, command names,
and buttons in menu paths. Example: Enter
wfsm &
Example: Use the dinfo command. Example: ATM DXI > Interfaces > PVCs identifies the
PVCs button in the window that appears when you select the Interfaces option from the ATM DXI menu.
brackets ([ ]) Indicate optional elements. You can choose none, one,
or all of the options.
italic text Indicates variable values in command syntax
descriptions, new terms, file and directory names, and book titles.
quotation marks (“ ”) Indicate the title of a chapter or section within a book.
screen text Indicates data that appears on the screen.
Example:
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Set Bay Networks Trap Monitor Filters

Acronyms

About This Guide
separator ( > ) Separates menu and option names in instructions and
internal pin-to-pin wire connections. Example: Protocols > AppleTalk identifies the AppleTalk option in the Protocols menu.
Example: Pin 7 > 19 > 20
vertical line (|) Indicates that you enter only one of the parts of the
command. The vertical line separates choices. Do not type the vertical line when entering the command. Example: If the command syntax is
show at routes | nets, you enter either show at routes or show at nets, but not both.
ACE Advanced Communications Engine ALN Access Link Node AN Access Node APPN Advanced Peer-to-Peer Networking ARP Address Resolution Protocol ASN Access Stack Node BCN Backbone Concentrator Node BGP Border Gateway Protocol BLN Backbone Link Node BLN-2 Backbone Link Node-2 BOOTP Bootstrap Protocol CLNP Connectionless Network Protocol CSMA/CD Carrier Sense Multiple Access with Collision Detection DLSw data link switching DMAP direct memory access processor DOS Disk Operating System EGP Exterior Gateway Protocol FDDI Fiber Distributed Data Interface FN Feeder Node FRE fast routing engine
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Managing Routers and BNX Platforms
GAME Gate Access Management Entity HSSI high-speed serial interface ICMP Internet Control Message Protocol IP Internet Protocol IPX Internet Packet Exchange (Novell) LLC logical link control MIB Management Information Base NSAP network service access point NVFS Nonvolatile file system NVRAM Nonvolatile read access memory OSI Open Systems Interconnection OSPF Open Shortest Path First PCMCIA Personal Computer Memory Card International Association PPP Point-to-Point Protocol PPX parallel packet express RFC Request for Comments SIMM Single Inline Memory Module SMDS Switched Multimegabit Data Services SNMP Simple Network Management Protocol TCP/IP Transmission Control Protocol/Internet Protocol TFTP Trivial File Transfer Protocol UDP User Datagram Protocol VINES Virtual Networking System XNS Xerox Networking Systems
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Ordering Bay Networks Publications

To purchase additional copies of this document or other Bay Networks publications, order by part number from the Bay Networks Press telephone or fax numbers:
• Telephone - U.S./Canada 1-888-4BAYPRESS
• Telephone - International 1-510-490-4752
• Fax 1-510-498-2609
You can also use these numbers to request a free catalog of Bay Networks Press product publications.
About This Guide
at the following
114083 Rev. A xxiii

Technical Support and Online Services

To ensure comprehensive network support to our customers and partners worldwide, Bay Networks Customer Service has Technical Response Centers in key locations around the globe:
Billerica, Massachusetts
Santa Clara, California
Sydney, Australia
Tokyo, Japan
Valbonne, France
The Technical Response Centers are connected via a redundant Frame Relay Network to a Common Problem Resolution system, enabling them to transmit and share information, and to provide live, around-the-clock support 365 days a year.
Bay Networks Information Services complement the Bay Networks Service program portfolio by giving customers and partners access to the most current technical and support information through a choice of access/retrieval means. These include the World Wide Web, CompuServe, Support Source CD, Customer Support FTP, and InfoFACTS document fax service.
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Managing Routers and BNX Platforms

Bay Networks Customer Service

If you purchased your Bay Networks product from a distributor or authorized reseller, contact that distributor’s or reseller’s technical support staff for assistance with installation, configuration, troubleshooting, or integration issues.
Customers can also purchase direct support from Bay Networks through a variety of service programs. As part of our PhonePlus™ program, Bay Networks Service sets the industry standard, with 24-hour, 7-days-a-week telephone support available worldwide at no extra cost. Our complete range of contract and noncontract services also includes equipment staging and integration, installation support, on-site services, and replacement parts delivery -- within approximately 4 hours.
To purchase any of the Bay Networks support programs, or if you have questions on program features, use the following numbers:
Region Telephone Number Fax Number
United States and Canada
1-800-2LANWAN; enter Express Routing Code (ERC) 290 when prompted
(508) 670-8766
(508) 436-8880 (direct) Europe (33) 92-968-300 (33) 92-968-301 Asia/Pacific Region (612) 9927-8800 (612) 9927-8811 Latin America (407) 997-1713 (407) 997-1714
In addition, you can receive information on support programs from your local Bay Networks field sales office, or purchase Bay Networks support directly from your authorized partner.
xxvi 114083 Rev. A

Bay Networks Information Services

Bay Networks Information Services provide up-to-date support information as a first-line resource for network administration, expansion, and maintenance. This information is available from a variety of sources.

World Wide Web

The Bay Networks Customer Support Web Server offers a diverse library of technical documents, software agents, and other important technical information to Bay Networks customers and partners.
A special benefit for contracted customers and resellers is the ability to access the Web Server to perform Case Management. This feature enables your support staff to interact directly with the network experts in our worldwide Technical Response Centers. A registered contact with a valid Site ID can
View a listing of support cases and determine the current status of any open case. Case history data includes severity designation, and telephone, e-mail, or other logs associated with the case.
Technical Support and Online Services
Customize the listing of cases according to a variety of criteria, including date, severity, status, and case ID.
Log notes to existing open cases.
Create new cases for rapid, efficient handling of noncritical network situations.
Communicate directly via e-mail with the specific technical resources assigned to your case.
The Bay Networks URL is http://www.baynetworks.com. Customer Service is a menu item on that home page.

Customer Service FTP

Accessible via URL ftp://support.baynetworks.com (134.177.3.26), this site combines and organizes support files and documentation from across the Bay Networks product suite, including switching products from our Centillion™
®
and Xylogics site lets you quickly locate information on any of your Bay Networks products.
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business units. Central management and sponsorship of this FTP
Managing Routers and BNX Platforms

Support Source CD

This CD-ROM -- sent quarterly to all contracted customers -- is a complete Bay Networks Service troubleshooting knowledge database with an intelligent text search engine.
The Support Source CD contains extracts from our problem-tracking database; information from the Bay Networks Forum on CompuServe; comprehensive technical documentation, such as Customer Support Bulletins, Release Notes, software patches and fixes; and complete information on all Bay Networks Service programs.
You can run a single version on Macintosh Windows 3.1, Windows 95, Windows NT, DOS, or UNIX computing platforms. A Web links feature enables you to go directly from the CD to various Bay Networks Web pages.

CompuServe

For assistance with noncritical network support issues, Bay Networks Information Services maintain an active forum on CompuServe, a global bulletin-board system. This forum provides file services, technology conferences, and a message section to get assistance from other users.
The message section is monitored by Bay Networks engineers, who provide assistance wherever possible. Customers and resellers holding Bay Networks service contracts also have access to special libraries for advanced levels of support documentation and software. T o take adv antage of CompuServe’ s recently enhanced menu options, the Bay Networks Forum has been re-engineered to allow links to our Web sites and FTP sites.
We recommend the use of CompuServe Information Manager software to access these Bay Networks Information Services resources. To open an account and receive a local dial-up number in the United States, call CompuServe at 1-800-524-3388. Outside the United States, call 1-614-529-1349, or your nearest CompuServe office. Ask for Representative No. 591. When you are on line with your CompuServe account, you can reach us with the command
xxviii 114083 Rev. A
GO BAYNET.

InfoFACTS

InfoFACTS is the Bay Networks free 24-hour fax-on-demand service. This automated system has libraries of technical and product documents designed to help you manage and troubleshoot your Bay Networks products. The system responds to a fax from the caller or to a third party within minutes of being accessed.
To use InfoFACTS in the United States or Canada, call toll-free 1-800-786-3228. Outside North America, toll calls can be made to 1-408-764-1002. In Europe, toll-free numbers are also available for contacting both InfoFACTS and CompuServe. Please check our Web page for the listing in your country.

How to Get Help

Use the following numbers to reach your Bay Networks Technical Response Center:
Technical Response Center Telephone Number Fax Number
Billerica, MA 1-800-2LANWAN (508) 670-8765 Santa Clara, CA 1-800-2LANWAN (408) 764-1188 Valbonne, France (33) 92-968-968 (33) 92-966-998 Sydney, Australia (612) 9927-8800 (612) 9927-8811 Tokyo, Japan (81) 3-5402-0180 (81) 3-5402-0173
Technical Support and Online Services
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