All rights reserved. Printed in the USA. August 1996.
The information in this document is subject to change without notice. The statements, configurations, technical data,
and recommendations in this document are believed to be accurate and reliable, but are presented without express or
implied warranty. Users must tak e full responsibility for their applications of an y products specified in this document.
The information in this document is proprietary to Bay Networks, Inc.
The software described in this document is furnished under a license agreement and may only be used in accordance
with the terms of that license. A summary of the Software License is included in this document.
Restricted Rights Legend
Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in subparagraph
(c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013.
Notice for All Other Executive Agencies
Notwithstanding any other license agreement that may pertain to, or accompany the delivery of, this computer
software, the rights of the United States Government regarding its use, reproduction, and disclosure are as set forth in
the Commercial Computer Software-Restricted Rights clause at FAR 52.227-19.
Trademarks of Bay Networks, Inc.
ACE, AFN, AN, BCN, BLN, BN, BNX, CN, FN, FRE, GAME, LN, Optivity, PPX, SynOptics, SynOptics
Communications, Wellfleet and the Wellfleet logo are registered trademarks and ANH, ASN, Bay•SIS, BCNX,
BLNX, EZ Install, EZ Internetwork, EZ LAN, PathMan, PhonePlus, Quick2Config, RouterMan, SPEX,
Bay Networks, Bay Networks Press, the Bay Networks logo and the SynOptics logo are trademarks of
Bay Networks, Inc.
Third-Party Trademarks
All other trademarks and registered trademarks are the property of their respective owners.
Statement of Conditions
In the interest of improving internal design, operational function, and/or reliability, Bay Networks, Inc. reserves the
right to make changes to the products described in this document without notice.
Bay Networks, Inc. does not assume any liability that may occur due to the use or application of the product(s) or
circuit layout(s) described herein.
SUCH PORTIONS OF THE SOFTWARE ARE PROVIDED “AS IS” AND WITHOUT ANY EXPRESS OR
IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
In addition, the program and information contained herein are licensed only pursuant to a license agreement that
contains restrictions on use and disclosure (that may incorporate by reference certain limitations and notices imposed
by third parties).
ii114083 Rev. A
Bay Networks Software License
Note: This is Bay Networks basic license document. In the absence of a
software license agreement specifying varying terms, this license -- or the
license included with the particular product -- shall govern licensee’s use of
Bay Networks software.
This Software License shall govern the licensing of all software provided to licensee by Bay Networks (“Software”).
Bay Networks will provide licensee with Software in machine-readable form and related documentation
(“Documentation”). The Software provided under this license is proprietary to Bay Networks and to third parties from
whom Bay Networks has acquired license rights. Bay Networks will not grant any Software license whatsoev er , either
explicitly or implicitly, except by acceptance of an order for either Software or for a Bay Networks product
(“Equipment”) that is packaged with Software. Each such license is subject to the following restrictions:
1.Upon delivery of the Software, Bay Networks grants to licensee a personal, nontransferable, nonexclusi ve license
to use the Software with the Equipment with which or for which it was originally acquired, including use at any
of licensee’s facilities to which the Equipment may be transferred, for the useful life of the Equipment unless
earlier terminated by default or cancellation. Use of the Software shall be limited to such Equipment and to such
facility. Software which is licensed for use on hardware not offered by Bay Networks is not subject to restricted
use on any Equipment, however, unless otherwise specified on the Documentation, each licensed copy of such
Software may only be installed on one hardware item at any time.
2.Licensee may use the Software with backup Equipment only if the Equipment with which or for which it was
acquired is inoperative.
3.Licensee may make a single copy of the Software (but not firmware) for safekeeping (archives) or backup
purposes.
4.Licensee may modify Software (but not firmware), or combine it with other software, subject to the provision
that those portions of the resulting software which incorporate Software are subject to the restrictions of this
license. Licensee shall not make the resulting software available for use by any third party.
5.Neither title nor ownership to Software passes to licensee.
6.Licensee shall not provide, or otherwise make available, any Software, in whole or in part, in any form, to any
third party. Third parties do not include consultants, subcontractors, or agents of licensee who have licensee’s
permission to use the Software at licensee’s facility, and who have agreed in writing to use the Software only in
accordance with the restrictions of this license.
7.Third-party owners from whom Bay Networks has acquired license rights to software that is incorporated into
Bay Networks products shall have the right to enforce the provisions of this license against licensee.
8.Licensee shall not remove or obscure any copyright, patent, trademark, trade secret, or similar intellectual
property or restricted rights notice within or affixed to any Software and shall reproduce and affix such notice on
any backup copy of Software or copies of software resulting from modification or combination performed by
licensee as permitted by this license.
114083 Rev. Aiii
Bay Networks Software License
9.Licensee shall not reverse assemble, reverse compile, or in any way reverse engineer the Software. [Note: For
licensees in the European Community, the Software Directi v e dated 14 May 1991 (as may be amended from time
to time) shall apply for interoperability purposes. Licensee must notify Bay Networks in writing of any such
intended examination of the Software and Bay Networks may provide review and assistance.]
10. Notwithstanding any foregoing terms to the contrary, if licensee licenses the Bay Networks product “Site
Manager,” licensee may duplicate and install the Site Manager product as specified in the Documentation. This
right is granted solely as necessary for use of Site Manager on hardware installed with licensee’s network.
11. This license will automatically terminate upon improper handling of Software, such as by disclosure, or Bay
Networks may terminate this license by written notice to licensee if licensee fails to comply with any of the
material provisions of this license and fails to cure such failure within thirty (30) days after the receipt of written
notice from Bay Networks. Upon termination of this license, licensee shall discontinue all use of the Software
and return the Software and Documentation, including all copies, to Bay Networks.
12. Licensee’s obligations under this license shall survive expiration or termination of this license.
(continued)
iv114083 Rev. A
Contents
Managing Routers and BNX Platforms
About This Guide
Audience ......................................................................................................................... xix
Before You Begin .............................................................................................................xx
Conventions ..................................................................................................................... xx
Acronyms ........................................................................................................................ xxi
Ordering Bay Networks Publications .............................................................................xxiii
Technical Support and Online Services
Bay Networks Customer Service ...................................................................................xxvi
Bay Networks Information Services ..............................................................................xxvii
World Wide Web ....................................................................................................xxvii
Customer Service FTP ...........................................................................................xxvii
Support Source CD ...............................................................................................xxviii
If you are responsible for configuring and managing Bay Networks routers
and/or BNX platforms, you need to read this guide for instructions on
•Accessing and viewing trap messages and event messages
•Accessing and viewing statistics
•Managing router files
•Monitoring changes to router configuration files
•Basic system administration
•Tracking network availability and response time
This guide primarily covers how you perform these tasks using the Bay Netw orks
Site Manager application.
Note: The Site Manager windows shown in this book are from an X Window
System UNIX environment. Minor variations in screen appearance may occur
from platform to platform.
Audience
This guide is intended for experienced network operators who have a technical
understanding of data communications.
You should have a basic understanding of how Site Manager works. You perform
some of the management tasks in this guide using commands and utilities that you
access directly from your workstation’ s operating system (such as UNIX or DOS).
To use these commands and utilities, you should be familiar with your
workstation’s operating system and a standard text editor.
114083 Rev. Axix
Managing Routers and BNX Platforms
Before You Begin
Refer to the following:
•Quick-Starting Routers and BNX Platforms for information on how to install
Site Manager on your computer
•Using Site Manager Software for an introduction to the Bay Networks
network management application
•Configuring Routers or Configuring Customer Access and Trunks(BNX Software) for information on how to use the Configuration
Manager tool
•Configuring SNMP, BOOTP, DHCP, and RARP Services for more information
on SNMP
Conventions
angle brackets (< >)Indicate that you choose the text to enter based on the
description inside the brackets. Do not type the
brackets when entering the command.
ping
Example: if command syntax is
you enter
ping 192.32.10.12
<ip_address>
,
bold textIndicates text that you need to enter, command names,
and buttons in menu paths.
Example: Enter
wfsm &
Example: Use the dinfo command.
Example: ATM DXI > Interfaces > PVCs identifies the
PVCs button in the window that appears when you
select the Interfaces option from the ATM DXI menu.
brackets ([ ])Indicate optional elements. You can choose none, one,
or all of the options.
italic textIndicates variable values in command syntax
descriptions, new terms, file and directory names, and
book titles.
quotation marks (“ ”)Indicate the title of a chapter or section within a book.
screen textIndicates data that appears on the screen.
Example:
xx114083 Rev. A
Set Bay Networks Trap Monitor Filters
Acronyms
About This Guide
separator ( > )Separates menu and option names in instructions and
internal pin-to-pin wire connections.
Example: Protocols > AppleTalk identifies the
AppleTalk option in the Protocols menu.
Example: Pin 7 > 19 > 20
vertical line (|)Indicates that you enter only one of the parts of the
command. The vertical line separates choices. Do not
type the vertical line when entering the command.
Example: If the command syntax is
show at routes | nets, you enter either
show at routes or show at nets, but not both.
ACEAdvanced Communications Engine
ALNAccess Link Node
ANAccess Node
APPNAdvanced Peer-to-Peer Networking
ARPAddress Resolution Protocol
ASNAccess Stack Node
BCNBackbone Concentrator Node
BGPBorder Gateway Protocol
BLNBackbone Link Node
BLN-2Backbone Link Node-2
BOOTPBootstrap Protocol
CLNPConnectionless Network Protocol
CSMA/CDCarrier Sense Multiple Access with Collision Detection
DLSwdata link switching
DMAPdirect memory access processor
DOSDisk Operating System
EGPExterior Gateway Protocol
FDDIFiber Distributed Data Interface
FNFeeder Node
FREfast routing engine
114083 Rev. Axxi
Managing Routers and BNX Platforms
GAMEGate Access Management Entity
HSSIhigh-speed serial interface
ICMPInternet Control Message Protocol
IPInternet Protocol
IPXInternet Packet Exchange (Novell)
LLClogical link control
MIBManagement Information Base
NSAPnetwork service access point
NVFSNonvolatile file system
NVRAMNonvolatile read access memory
OSIOpen Systems Interconnection
OSPFOpen Shortest Path First
PCMCIAPersonal Computer Memory Card International Association
PPPPoint-to-Point Protocol
PPXparallel packet express
RFCRequest for Comments
SIMMSingle Inline Memory Module
SMDSSwitched Multimegabit Data Services
SNMPSimple Network Management Protocol
TCP/IPTransmission Control Protocol/Internet Protocol
TFTPTrivial File Transfer Protocol
UDPUser Datagram Protocol
VINESVirtual Networking System
XNSXerox Networking Systems
xxii114083 Rev. A
Ordering Bay Networks Publications
To purchase additional copies of this document or other Bay Networks
publications, order by part number from the Bay Networks Press
telephone or fax numbers:
• Telephone - U.S./Canada1-888-4BAYPRESS
• Telephone - International1-510-490-4752
• Fax1-510-498-2609
You can also use these numbers to request a free catalog of Bay Networks Press
product publications.
About This Guide
™
at the following
114083 Rev. Axxiii
Technical Support and Online Services
To ensure comprehensive network support to our customers and partners
worldwide, Bay Networks Customer Service has Technical Response Centers
in key locations around the globe:
•Billerica, Massachusetts
•Santa Clara, California
•Sydney, Australia
•Tokyo, Japan
•Valbonne, France
The Technical Response Centers are connected via a redundant Frame Relay
Network to a Common Problem Resolution system, enabling them to transmit and
share information, and to provide live, around-the-clock support 365 days a year.
Bay Networks Information Services complement the Bay Networks Service
program portfolio by giving customers and partners access to the most current
technical and support information through a choice of access/retrieval means.
These include the World Wide Web, CompuServe, Support Source CD, Customer
Support FTP, and InfoFACTS document fax service.
114083 Rev. Axxv
Managing Routers and BNX Platforms
Bay Networks Customer Service
If you purchased your Bay Networks product from a distributor or authorized
reseller, contact that distributor’s or reseller’s technical support staff for assistance
with installation, configuration, troubleshooting, or integration issues.
Customers can also purchase direct support from Bay Networks through a variety
of service programs. As part of our PhonePlus™ program, Bay Networks Service
sets the industry standard, with 24-hour, 7-days-a-week telephone support
available worldwide at no extra cost. Our complete range of contract and
noncontract services also includes equipment staging and integration, installation
support, on-site services, and replacement parts delivery -- within approximately
4 hours.
To purchase any of the Bay Networks support programs, or if you have questions
on program features, use the following numbers:
RegionTelephone NumberFax Number
United States and
Canada
1-800-2LANWAN; enter Express Routing
Code (ERC) 290 when prompted
In addition, you can receive information on support programs from your local
Bay Networks field sales office, or purchase Bay Networks support directly
from your authorized partner.
xxvi114083 Rev. A
Bay Networks Information Services
Bay Networks Information Services provide up-to-date support information as a
first-line resource for network administration, expansion, and maintenance. This
information is available from a variety of sources.
World Wide Web
The Bay Networks Customer Support Web Server offers a diverse library of
technical documents, software agents, and other important technical information
to Bay Networks customers and partners.
A special benefit for contracted customers and resellers is the ability to access the
Web Server to perform Case Management. This feature enables your support staff
to interact directly with the network experts in our worldwide Technical Response
Centers. A registered contact with a valid Site ID can
•View a listing of support cases and determine the current status of any open
case. Case history data includes severity designation, and telephone, e-mail,
or other logs associated with the case.
Technical Support and Online Services
•Customize the listing of cases according to a variety of criteria, including
date, severity, status, and case ID.
•Log notes to existing open cases.
•Create new cases for rapid, efficient handling of noncritical network
situations.
•Communicate directly via e-mail with the specific technical resources
assigned to your case.
The Bay Networks URL is http://www.baynetworks.com. Customer Service is a
menu item on that home page.
Customer Service FTP
Accessible via URL ftp://support.baynetworks.com (134.177.3.26), this site
combines and organizes support files and documentation from across the
Bay Networks product suite, including switching products from our Centillion™
®
and Xylogics
site lets you quickly locate information on any of your Bay Networks products.
114083 Rev. Axxvii
business units. Central management and sponsorship of this FTP
Managing Routers and BNX Platforms
Support Source CD
This CD-ROM -- sent quarterly to all contracted customers -- is a complete Bay
Networks Service troubleshooting knowledge database with an intelligent text
search engine.
The Support Source CD contains extracts from our problem-tracking database;
information from the Bay Networks Forum on CompuServe; comprehensive
technical documentation, such as Customer Support Bulletins, Release Notes,
software patches and fixes; and complete information on all Bay Networks
Service programs.
You can run a single version on Macintosh Windows 3.1, Windows 95,
Windows NT, DOS, or UNIX computing platforms. A Web links feature enables
you to go directly from the CD to various Bay Networks Web pages.
CompuServe
For assistance with noncritical network support issues, Bay Networks Information
Services maintain an active forum on CompuServe, a global bulletin-board
system. This forum provides file services, technology conferences, and a message
section to get assistance from other users.
The message section is monitored by Bay Networks engineers, who provide
assistance wherever possible. Customers and resellers holding Bay Networks
service contracts also have access to special libraries for advanced levels of
support documentation and software. T o take adv antage of CompuServe’ s recently
enhanced menu options, the Bay Networks Forum has been re-engineered to allow
links to our Web sites and FTP sites.
We recommend the use of CompuServe Information Manager software to access
these Bay Networks Information Services resources. To open an account and
receive a local dial-up number in the United States, call CompuServe at
1-800-524-3388. Outside the United States, call 1-614-529-1349, or your nearest
CompuServe office. Ask for Representative No. 591. When you are on line with
your CompuServe account, you can reach us with the command
xxviii114083 Rev. A
GO BAYNET.
InfoFACTS
InfoFACTS is the Bay Networks free 24-hour fax-on-demand service. This
automated system has libraries of technical and product documents designed to
help you manage and troubleshoot your Bay Networks products. The system
responds to a fax from the caller or to a third party within minutes of being
accessed.
To use InfoFACTS in the United States or Canada, call toll-free 1-800-786-3228.
Outside North America, toll calls can be made to 1-408-764-1002. In Europe,
toll-free numbers are also available for contacting both InfoFACTS and
CompuServe. Please check our Web page for the listing in your country.
How to Get Help
Use the following numbers to reach your Bay Networks Technical Response
Center:
Technical Response Center Telephone NumberFax Number
Billerica, MA1-800-2LANWAN(508) 670-8765
Santa Clara, CA1-800-2LANWAN(408) 764-1188
Valbonne, France(33) 92-968-968(33) 92-966-998
Sydney, Australia(612) 9927-8800(612) 9927-8811
Tokyo, Japan(81) 3-5402-0180(81) 3-5402-0173
Technical Support and Online Services
114083 Rev. Axxix
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