The Nortel IP Phone 2007 brings voice and data to the desktop by
connecting directly to a Local Area Network (LAN) thro ug h an Ethe rne t
connection.
The IP Phone 2007 provides all the functionality of the IP Phone 2004,
using a graphical user interface (GUI). In addition, advanced text and
graphic-based web-centric applications are supported.
The IP Phone 2007 does not support the IP Phone Key Expansion
Module (KEM).
Some features are not available on all telephones. Consult your system
administrator to verify which features are available for your use.
11
About the Nortel IP Phone 2007
Basic features
The IP Phone 2007 supports the following features:
•12 programmable feature soft keys
•four soft keys (self-labeled) providing access to a maximum of
ten features
Note: Your IP Phone 2007 may not be configured to support soft key
functionality. Consult your system administrator.
•speaker for on-hook dialing or on-hook listening
•volume control bar for adjusting ringer, speaker, handset, and
headset volume
Use the Volume control bar to adjust the
volume of the ringer, handset, headset,
speaker, and the Handsfree feature. Press
the right side of the rocker bar to increase
volume; press the left side to decrease
volume.
Use the Goodbye key to terminate an active
call.
Press the Hold key to put an active call on
hold. Tap the flashing line (DN) soft key to
return to the caller on hold.
13
About the Nortel IP Phone 2007
Use the Navigation keys to scroll through
menus and lists appearing on the LCD
display screen. The key rocks for up, down,
left, and right movements.
Press the Headset key to answer a call
using the headset or to switch a call from the
handset or handsfree to the headset.
Press the Speaker key to activate
handsfree. The speaker LED indicator lights
to indicate when handsfree is active.
Press the Mute key to listen to the receiving
party without transmitting. Press the Mute
key again to return to two-way conversation.
The Mute key a pplies to handsfree, handset,
and headset microphones. The Mute LED
indicator flashes when the Mute option is in
use.
When a message is left for the user, the
Message waiting indicator flashes. Also,
this indicator flashes when the set ringer is
ON.
The two keys on either side of the navigation
key are context-sensitive soft keys, with
labels appearing on the display screen.
Telephone display
The IP Phone 2007 provides a large, color touch panel display that
supports color XML/HTML content through an external application server.
14
About the Nortel IP Phone 2007
The IP Phone 2007 window-based user interface has two display areas:
•Application area
•Tools/Navigation area
Figure 2 shows an example of an idle LCD display screen.
Figure 2: IP Phone 2007 LCD display screen
Note: The display can differ from the above exam p le.
To extend the life of the LCD panel, the panel goes dark (“sleeps”) after a
configured period of time. See “To use Contrast and Brightness” on
page 30 for information on configuring the time before the telephone
sleeps.
Application area
The Application area provides:
•line and feature soft key status
•information items such as caller number, caller name, feature prompt
strings, user-entered digits, date and time information (or call timer, if
provisioned in the telephone options menu), and set information
15
About the Nortel IP Phone 2007
•feature soft keys
•soft keys
Figure 3 shows the Application area.
Figure 3: IP Phone 2007 Application area
In the Feature area, the soft keys can show either text or icons. Table 1
shows the soft key text and icon equivalents. The text labels are
displayed by default and are changed u sing th e Tools menu (s ee “To use
Button Customizing Tool” on page 34 for more information).
Table 1: Feature Key text and icon displays (Part 1 of 2)
Text displayIcon display
16
About the Nortel IP Phone 2007
Table 1: Feature Key text and icon displays (Part 2 of 2)
Text displayIcon display
Tools/Navigation area
The Tools/Navigation area provides controls for navigating between
features and selecting tools. This area is visible and functional at all
times.
Figure 4 on page 17 shows the Tools/Navigation area.
Figure 4: IP Phone 2007 Tools/Navigation area
The Tools/Navigation area has five main elements presented as
touchable soft keys:
Tap this icon to determine which external
graphical applications are registered (for
example, My CallPilot), and launch them by
tapping on the appropriate icon.
Tap this icon to access the Telephone
screen.
17
About the Nortel IP Phone 2007
Tap this soft key to go to the primary
graphical external application, as configured
by the administrator. The soft key displays
the icon of the primary graphical application.
Tap this icon to access the following tools
used on the IP Phone 2007:
•Network Configuration
•Local Diagnostics
•Touch Panel Setup
•Contrast and Brightness
•USB Devices
•TFTP Upgrade
•Preferences
Tap this icon to display a virtual keyboard
(pop-up keyboard) for text entry.
The pop-up or USB keyboards can be used
to enter text in some of the applications. See
“Enter and edit text” on page 23 for further
information.
Touch panel
You perform point-and-click operations on your IP Phone 2007 using the
touch panel. The touch panel is used with the graphical user interface
(GUI) to present soft keys directly on the display. You can activate all
Line/DN soft keys and feature soft keys by using the touch panel.
See “Cleaning the Telephone Screen” on page 19 for important
information.
18
About the Nortel IP Phone 2007
Calibrate the touch panel
You calibrate the touch panel through the Tools menu, which enables
you to fine-tune the touch panel. You are prompted to use the stylus to
tap three targets. See “To use Touch Panel Setup tool” on page 29 for
further information.
Stylus
You operate the touch panel using a stylus or your finger. However, use
of a stylus is recommended to avoid damage to the touch panel.
Cleaning the Telephone Screen
Hold down the Goodbye key, and then gently wipe the telephone screen
with a soft, dry cloth.
CAUTION
Do not use any liquids or powders on the
telephone.
Using anything other than a soft, dry cloth
can contaminate telephone components
and cause premature failure.
Call features and Flexible Feature Codes
System administration is required for call features and Flexible Feature
Codes (FFCs). Contact your system administrator to configure these
features and codes on your telephone.
The Call features and FFCs must be assigned to your telephone and
supported by system software.
Security features
The following security features are available on your IP Phone 2007:
•Secure communication
•Managing your Station Control Password (SCPW)
19
About the Nortel IP Phone 2007
Secure Communication
Your IP Phone 2007 supports secure communication using SRTP and a
Pre-Shared Key (PSK) media encryption feature. If the feature is enabled,
a security icon (:) appears on the screen when your call is secured
using SRTP (PSK). Contact your system administrator to find out if this
feature is enabled on your phone.
Managing your Station Control Password (SCPW)
Your Station Control Password (SCPW) enables the following security
features:
•Electronic Lock to prevent others from making calls from your
telephone.
•Password-protected telephone features (for example, Personal
Directory, Callers List, and Redial List).
Your initial SCPW is defined by your system administrator. Please contact
your system administrator for detailed information.
To change your SCPW
20
1. Tap the Services soft key.
2. Press the Up/Down keys to scroll and
highlight Password Admin.
3. Tap the Select soft key.
4. Use the dialpad to enter your password
at the prompt.
5. Press the Up/Down keys to scroll and
highlight New Password.
6. Tap the Select soft key.
7. Use the dialpad to enter the new
password.
8. Tap the Select soft key to accept the
new password.
Note: If you are locked out of your
IP Phone 2007 or forget your SPCW,
contact your system administrator.
To turn Password Protection On/Off
Note:
1. Tap the Directory soft key.
About the Nortel IP Phone 2007
2. Press the Up/Down navigation keys to
scroll and highlight Change Protection
Mode.
3. Use the dialpad to enter your password
(if Password Protection is enabled).
4. Tap the Enter soft key.
21
About the Nortel IP Phone 2007
5. Press the Up/Down navigation keys to
6. Choose one of the following:
scroll and highlight one of the following:
— EnablePasswordProtection
— DisablePasswordProtection
or
— Yes to accept the selection.
— No to return to the Directory menu.
7. Tap the Done soft key.
22
Enter and edit text
Enter and edit text
You can enter and edit text on your IP Phone 2007 using the following
methods:
•telephone dialpad
•soft keys
•pop-up keyboard
•USB keyboard (optional)
The use of any of these methods for text entry depends on the application. Table 2 shows the applications and input devices that can be used
for text entry:
Table 2: Application Text Entry
For:Use:
Call Server related applications
(for example, changing feature
key labels, adding personal
directory entries or for dialing)
Graphical applicationsPop-up or USB keyboard
Tools menuPop-up or USB keyboard
Dialpad
Pop-up or USB keyboard for
numeric entries only
Dialpad for numeric entries
Enter text using the telephone dialpad
You use the dialpad to enter text when you use features such as
programming an AutoDial soft key.
For example, to enter the letter A, press the number 2 key once. To enter
the letter C, press the number 2 key three times.
Note: No letters are associated with the number 1 or the number 0
key.
23
Enter and edit text
When entering IP addresses with the dialpad, the address is entered as
xxx*xxx*xxx*xxx, and the telephone translates this to xxx.xxx.xxx.xxx.
Edit text using the soft keys
You use soft keys to access text when you work with such applications as
Personal Directory, Redial List, and Callers List.
Table 3 describes the soft key editing functions on the IP Phone 2007.
Table 3: Editing soft key description
Soft keyDescription
CancelStop the current action..
ChooseSelect a symbol.
ClearClear the input field.
CaseSwitch the next character to either uppercase
or lowercase.
DeleteBackspace one character.
Done/Select/EnterDepends on application.
More…Access additional soft keys.
Enter text using the pop-up keyboard
A full uppercase and lowercase keyboard and a nu mber pad are available
to enter text. The user can “type” on the keyboard with the stylus. The
pop-up keyboard can be used to enter text in the tools and graphical
applications.
For number entry in telephone applications (for example, when dialing),
the keyboard can be used to enter digits (0–9), as well as star (*) and
pound (#). Other characters are ignored.
24
Enter and edit text
Enter text using the USB keyboard
The USB keyboard, when connected, can be used to enter text in the
tools and graphical applications.
For number entry in telephone applications (for example, when dialing),
the keyboard may be used to enter digits (0–9), as well as * and #. Other
characters are ignored.
When on a call, the function keys (f1, f2, f3, f4, f5, f6, f7, and f8) can be
used to control the telephone. Table 4 shows the function keys and their
associated action during telephone calls.
Table 4: USB keyboard function keys during telephone calls
Function keyAction
f1Go to Handsfree mode
f2Go to Headset mode
f3Place the current call on Hold
f4Mute the current call
f5Volume Up
f6Volume Down
f7Copy
f8Quit
25
Connect the IP Phone 2007 components
Connect the IP Phone 2007
components
Before you begin
CAUTION
Damage to Equipment
Do not plug the IP Phone 2007 into a regular
telephone jack. This results in severe damage
to the IP Phone. Consult your system
administrator to ensure that you plug your set
into a 10/100BaseT Ethernet jack.
Steps
1. Connect one end of the handset cord to the handset jack (identified
with a handset icon) on the back of the telephone. Connect the other
end to the jack on the handset.
2. Choose one of the following connections:
a. For a telephone not sharing LAN access with a PC, connect one
end of the CAT5 line cable to the LAN Ethernet port located on
the back of the telephone (identified with a LAN icon). Plug the
other end of the CAT5 line cable into the IP network.
b. For a telephone sharing LAN access with a PC, connect one end
of the CAT5 line cable to the LAN Ethernet port located on the
back of the telephone (identified with a LAN icon) and the other
end to the IP network. Insert a second CAT5 line cable into the
PC Ethernet port located on the back of the telephone (identified
with a PC icon) and the other end into the Ethernet port of the
computer.
26
Connect the IP Phone 2007 components
3. Contact your installation technician for the proper power option. This
telephone can be powered by an optional AC adapter or using Power
over Ethernet.
WARNING
If using an AC adapter, you must use the
IP Phone 2007 Global Power Adapter (part number
N0014020) or your phone will fail to operate.
4. Thread the cord around the strain relief, retaining hook, and channel
provided for a secure power connectio n.
5. Secure the telephone footstand to the telephone base. Use the angle
grip on the top back of the telephone to change position.
6. Contact your system administrator for configuration instructions.
Figure 5 shows connections on the IP Phone 2007.
Figure 5: IP Phone connections
27
Configure IP Phone Local Options
Configure IP Phone Local Options
Your IP Phone 2007 has both local and server-based options. The local
options cover the following entries in the Tools menu:
•Network Configuration
•Local Diagnostics
•Touch Panel Setup
•Contrast and Brightness
•USB Devices
•TFTP Upgrade
•Preferences
Note 1: Many of the selections in the Tools menu are intended fo r
system administrator use only.
Note 2: If Password Protection is enabled on your IP Phone 2007,
you are prompted for a password when you open the Tools menu.
Entering text in the Tools menu items is easier with a USB keyboard.
Use Network Configuration
The Network Configuration displays the information that was configured
when the telephone was installed. This tool is for administrator use only.
See IP Phones: Description, Installation, and Operation (553-3001-368)
for detailed instructions.
Use Local Diagnostics
The Local Diagnostic menu contains tools that are used to diagnose lo cal
problems. This menu is for administrator use only. See IP Phones: Description, Installation, and Operation (553-3001-368) for detailed
instructions.
28
Configure IP Phone Local Options
Use Touch Panel Setup
The Touch Panel Setup tool calibrates the touch panel and stylus.
Calibration is required when stylus taps are not interpr et ed cor rectly.
To use Touch Panel Setup tool
1. Tap the Tools icon.
2. Tap the Touch Panel Setup soft key.
The screen displays a calibration map,
the CANCEL soft key is displayed, and
the system prompts
Touch the center of the red
ball.
3. Using the stylus, tap each of the dots, in
order, starting with the red dot in the
lower-left portion of the screen, and
following the sequence as prompted.
4. After the third dot is tapped, the display
changes to indicate the result of the
calibration.
If the calibration is successful, the
telephone reports
Data calibration is CORRECT,
prompts Save Data Calibration?,
and displays the YES and NO soft keys,
and calibration statistics.
29
Configure IP Phone Local Options
Choose one of the following:
—Tap the YES soft key to save the
—Tap the NO soft key to abandon the
5. If the calibration is not successful, the
telephone reports
Data calibration is WRONG,
prompts Repeat Calibration?, and
displays the YES and NO soft keys, and
calibration statistics.
Choose one of the following:
—Tap the YES soft key to try the
—Tap the NO soft key to abandon the
calibration settings and exit to the
main display.
calibration settings and exit to the
main display.
calibration again (starting at step 3).
calibration and exit to the main
display.
Use Contrast and Brightness
The Contrast and Brightness tools are used to alter the physical settings
of the display.
To use Contrast and Brightness
1. Tap the Tools icon.
2. Tap the Contrast and Brightness soft
key.
30
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