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Avaya support
Avaya provides a telephone number for you to use to report pro blems or t o ask
questions about your product. The support telephone number
is 1-800-242-2121 in the United States. For additional support telephone
numbers, see the Avaya Web site:
Welcome to Avaya G430 Manager. This chapter provides an introduction to the structure and
assumptions of this guide. It includes the following sections:
● Purpose- A description of the goals of this guide.
● Intended audience- The intended audience of this guide.
● Organization of this guide- A brief description of the subjects contained in the various
sections of this guide.
Purpose
The Avaya G430 Manager guide contains information needed to use the management system
efficiently and effectively.
Intended audience
This guide is intended for network managers familiar with network management and its
fundamental concepts.
Organization of this guide
This guide is structured to reflect the following conceptual divisions
● Avaya G430 Manager - Information pertaining to the entire Avaya G430 Manager
application and all of its aspects.
● Preface - This section describes the guide’s purpose, intended audience and
organization.
● Introduction - An introduction to the Avaya G430 Manager, including instructions on
starting the Avaya G430 Manager.
● Avaya G430 Device Manager - Information pertaining to Avaya G430 Device
Management.
Issue 1 May 200913
Preface
● Device Manager - An introduction to the Avaya G430 Device Manager, including a
description of the user interface.
● Device Configuration - Viewing and modifying the different device configurations.
● Power over Ethernet - An overview of Power over Ethernet (PoE) and instructions on
viewing and configuring PoE parameters.
● Media GatewayFunctions - An overview of the Media Gateway functions and
information on viewing and configuring Media Gateway components.
● VoIP Engine Configuration - An overview of VoIP Engine functionality and information
on viewing and configuring VoIP Engine parameters.
● WAN Configuration - An overview of WAN module and information on viewing and
configuring WAN parameters.
● Embedded Tools - An overview of embedded tools and information on configuring the
Avaya G430’s embedded server functions and tools.
● VLANs - Viewing and editing VLAN information.
● Port Mirroring - Configuring port mirroring for ports on an Avaya G430 device.
● Port RMON - Viewing graphical representations of the traffic on the ports of the Avaya
G430 device.
● Port Redundancy - Configuring port redundancy for ports on an Avaya G430 device.
● Switch-Connected Addresses - Viewing information on addresses connected to the
device.
● Trap Manag ers Configuration - Viewing and modifying the Trap Managers table.
● Avaya G430 Routing Manager - Information pertaining to Avaya G430 routing
management.
● Routing Manager - An introduction to configuring routing and a description of the
Avaya G430 Routing Manager user interface.
● Layer 2 - Detailed descriptions of layer 2 configuration that enable you to view layer 2
interfaces at the management station.
● IP Route - Detailed descriptions of IP route configuration that enable you to display and
update IP interfaces, the IP routing table, the ARP table, GRE tunneling parameters,
DHCP/BOOTP parameters, RIP interfaces, OSPF interfaces, area parameters, link-state
database and neighbours, the IP access control table, and redundancy parameters.
● Avaya G430 Policy Based Routing Manager - Information pertaining to Avaya G430
Policy Based Routing management.
● Policy Based Routing Manager - An introduction to configuring Policy Based Routing
and a description of the Avaya G430 Policy Based Routing Manager user interface.
● Policy Based Routing - Detailed descriptions of Policy Based Routing conf iguration that
enable you to display and update Policy Based Routing lists, Next Hop routing tables,
and Policy Enforcement Points.
14 Avaya Integrated Management Release 5.2 G430 Manager User Guide
● Applications Editor Tool - Detailed description of the Applications Editor Tool, which
enables you to refine protocol traffic through Policy Based Routing by customizing
individual protocols.
● Appendices - Additional information about the Avaya G430 Manager.
● Menus - The full structure of the menus in the Avaya G430 Manager.
● Web Management - Instructions on how to manage Avaya G430 device through the
Internet.
● ICMP Packet Types and Codes - A list of ICMP Packet Types and Codes as used in IP
Simulate.
Conventions used in this book
The following typographical conventions are used:
● Bold type is used to indicate selections from menus, dialog box, windows, buttons and
tabs in a window, and the Enter key on the keyboard. It is also used for emphasis.
Conventions used in this book
● Courier bold font is used to indicate commands that you type.
● Courier bold italic font is used to indicate variable information within the
commands that you type.
● Courier font is used to indicate information that appears as command results, or output.
● Arrows indicate options that you select from cascading menus: for example, Select File >
Open means choose the Open option from the File menu.
Support resources
Avaya provides a variety of planning, co nsulting , a nd tech nical services. The following sections
describe the resources and services that are available.
Avaya Professional Services
The Avaya Professional Services (APS) team of Avaya Integrated Management (AIM)
consultants offers customers the following services:
● Platform-readiness verification
● AIM architectural planning, design, and overview
Issue 1 May 200915
Preface
● Remote turnkey implementation and installation
● AIM server configuration
● Customer acceptance verification
● Custom on-site services
● Onsite and remote knowledge transfer
The APS Data Group consists of the following teams:
● Avaya Integrated Management Consultants
The Avaya Integrated Management (AIM) consulting team offers planning, design,
implementation, consulting, and knowledge transfer services for the entire Avaya
Integrated Management Suite. This includes ASA, V al Manager , NMC with SUM, MSA and
FPM. The thrust of the APS team is to bring the correct methodology to these complex
application deployments that span various region s, and to pro vid e contin uity to the overall
project. Through proper integration and consulting, our customer can leverage the AIM
suite to lower total cost of ownership, and proactively manage their VoIP network
comfortably and confidently.
● Data Network Implementation Engineering
The Data Network Implementation Engineering (formerly RNIS) team implements and
upgrades or upgrades existing or new data networks. The team analyzes the network
design requirements and performance expectations of the customer. The team then
creates the hardware and software installation specification used to implement data
devices that include Cajun, VPN, Wireless LAN, Secure Gateways, Extreme, Juniper, and
multivendor data equipment.
The APS Data Group provides support on a contract basis. Contact your local Avaya Account
Team or Business Partner to purchase any implementation offer from the team. For more
information, refer to Table 1: Customer-Accessible Resources
Machak at 234-213-3788 or machak@avaya.com
Avaya Global Services Delivery
Avaya Global Services Delivery (GSD) provides support to the Avaya Integrated Management
client teams, field technicians, and customers. The GSD will bill custo mers for support on a time
and materials basis if the following conditions exist:
● Customers do not provide remote access.
● Customers do not have a current maintenance agreement.
● Customers do not procure and install the required systems and software as defined in the
Integrated Management Services Support Plan.
on page 18, or contact Jon
● Customers request support that is outside the purchase agreement.
16 Avaya Integrated Management Release 5.2 G430 Manager User Guide
Support resources
The GSD does not support hardware or software that customers purchase from third-party
vendors
Avaya Global Technical Services
Avaya Global Technical Services answers customer calls about products in Avaya Integrated
Management. The team will either answer your questions directly or connect you with an
associate who can answer questions about the products.
Customized Management Solutions for Avaya Integrated
Management
The Integrated Management Product Team understands the customer’s needs and is focused
on customer satisfaction. For more information on contact information, see
Customer-Accessible Resources
Avaya Integrated Management Projects and will provide:
on page 18. The Product Team will assist customers with
● Project Management - An Integrated Management project person will work with the
customer to access configuration and customization requirements for any or all
applications within each Avaya Integrated Management offer. If custom work is required,
the evaluation will include a proposed statement of work and price. Note that this offer is
not intended to provide intallation for customers that choose to implement Integrated
Management applications using Avaya Services or third-party implementation services.
● Training - Basic training can be performed remotely using an interactive medium to
display the applications and a conference bridge for audio. On-site training can be
customized to meet the customer’s needs. Customized training will focus on application
functionality that is relevant to the customer and provide focused knowledge tranfer to
facilitate application-specific training.
Avaya Contact Information
Table 1 provides contact information that you may use if you need assistance during the
process of installing, configuration and setting up of Avaya Integrated Management.
Issue 1 May 200917
Preface
Table 1: Customer-Accessible Resources
ResourceContact Information
Avaya Support Centerhttp://www.avaya.com/support
Avaya Global
Technical Services
Avaya Professional
Services (APS)
Consulting
Integrated
Management Product
Team
Toll Fraud Intervention+1 800 643-2353, prompt 1
+1 800 242-2121 x15921
+1 800 730-9108, prompt 3
Send email to: mjk@avaya.com
Product documentation
The latest version of Avaya Integrated Management product documentation, including this
book, is available from the Avaya Support We b site. To view or download these books from the
Web, you must have access to the Internet, an Internet browser, and the Adobe Reader. The
Adobe Reader 8.0 is provided on the Avaya Integrated Management CDs and is also available
from http://www.adobe.com
How to access books on the web
. For more information on how to view or download these books, see
on page 18
How to access books on the web
To view or download books from the Avaya Support Web site, follow these steps:
1. Access http://www.avaya.com/support
2. Click Find Documentation and Technical Information by Product Name.
3. Click the letter I in the alphabet listing.
4. Locate the Integrated Management - All Application and click the corresponding link.
5. Click View all documents to display a list of available books for that product or offer.
18 Avaya Integrated Management Release 5.2 G430 Manager User Guide
.
Chapter 1:Introduction
This chapter provides an introduction to the Avaya G430 Manager. It includes the following
sections:
● Avaya G430 Manager overview - An overview explaining the different aspects of Avaya
G430 Device management.
● Starting the Avaya G430 Manager - Instructions on how to access the Avaya G430
Manager from your management platform.
● The user interface - Detailed descriptions of the user interface common to all applications
in the Avaya G430 Manager.
● Managing tables - An explanation of the symbols used to label table rows.
Avaya G430 Manager overview
The Avaya G430 Manager is a new media gateway targ eting small and medium branches of 1 to
150 users. G430 is a replacement for G350 and is also a variation of G250.
The G430 Manager supports three G700 form factor media modules and two expansion
modules. Each expansion module can receive up to two G700 form factor media modules, thus
allowing the gateway to cover a wide spectrum of users at an optimal cost.
The Avaya G430 Manager provides full management capab ilities for A vaya G430 devices. This
includes the ability to view three aspects of the device management:
● Device Manager - Provides a view of the configuration of the device, including VLAN
configuration, port redundancy, port mirroring, switch connected addresses and traps. For
more information, see chapters 2-14.
● Routing Manager - Provides a view of the Layer 3 routing and forwarding functions of the
device. For more information, see
● Policy Based Routing Manager - Provides a view of the configuration and maintenance
chapters 15-17
.
of Policy Based Routing on the Avaya G430 device. For information, see chapters 18-19.
For information on alternating between the different views, see “Application tabs” on page 22
.
Issue 1 May 200919
Introduction
Starting the Avaya G430 Manager
This section provides instructions for starting the Avaya G430 Manager.
The Avaya G430 Device Manager as part of the Avaya Network
Management
If you install the Avaya G430 Device Manager as a part of the Avaya Network Management, the
following sections provide instructions for starting the Avaya G430 Manager.
Running the Avaya G430 Manager from the Avaya Network Management
Console
From the management platform map:
1. Select the label representing the Avaya G430 device you want to manage.
2. Click .
Or
Double-click the Avaya G430 device.
Or
Select Tools > Avaya Device Manager.
Avaya G430 Manager through web management
To start the Avaya G430 web management:
1. Point your web browser to http://xxx.xxx.xxx.xxx, where xxx.xxx.xxx.xxx is the
IP address of the Avaya G430 device you want to manage. The system displays the Enter
Network Password dialog box.
20 Avaya Integrated Management Release 5.2 G430 Manager User Guide
Starting the Avaya G430 Manager
Figure 1: Enter Network Password dialog box
2. Select the desired SNMP mode of operation.
If SNMPv1 is selected, enter the correct SNMPv1 community string in the Community field.
Or
If SNMPv3 is selected, enter a valid username from the SNMPv3 username list and
corresponding authentication and privacy passwords.
Note:
Note:Some operations in the Avaya G430 Manager require SNMPv3 authentication
credentials. Verify that you are an SNMPv3 user or use the Secure Access
Administration application for creating a new user . You can use the command line
interface to create users on the media gateway.
3. Click OK. The system displays the Avaya G430 Welcome page.
If the required Java plug-in is installed on your computer, the Java Plug-in Security Warning
dialog box opens after a few seconds.
If the required Java plug-in is not installed, the plug-in is automatically downloaded to your
computer. Follow the instructions on the Avaya G430 Welcome page to install the plug-in.
Issue 1 May 200921
Introduction
The user interface
The Avaya G430 Manager user interface is different for each of its management applications.
However, the following elements of the user interface are common to all views:
● Application tabs - T abs for accessing the Device Manager, Policy Based Routing Manager,
and Routing Manager applications for the Avaya G430 device.
● Application Area - An area where the selected application opens.
● Status line - Displays the communication status between the Avaya G430 Manager and
the Avaya G430 device.
Application tabs
You can access the three main components of device management using the following
Application Tabs in the Avaya G430 Manager:
● Device Manager - View the Avaya G430 Device Manager for device configuration and
Port RMON.
● Policy Based Routing Manager - View the Policy Based Routing and Next Hop Routing
configuration for the device.
● Routing Manager - View the Avaya G430 Routing configuration.
To alternate to a different view, click the appropriate application tab. The system displays the
selected application.
Status line
The Status line shows the communication status between the application and the Avaya G430
device. The Status line displays a status message and an appropriate graphic. The following
table shows the possible statuses with their corresponding graphics, and provides an
explanation for each status.
Table 2: Communication statuses
StatusGraphicDescription
ReadyThe application is ready to communicate
with the Avaya G430 device.
CommunicatingThe application is currently communicating
with the Avaya G430 device.
22 Avaya Integrated Management Release 5.2 G430 Manager User Guide
Table 2: Communication statuses
StatusGraphicDescription
Communication ErrorThe last attempted communication with the
Managing tables
The Avaya G430 Manager interface displays the status of each row in a table. The following
table shows a list of symbols that appear at the start of a table row, with their corresponding
explanations.
Table 3: Table symbols
SymbolExplanation
Managing tables
Avaya G430 device was not successful.
The row is a new entry.
The row is to be deleted.
The information in the row has been changed by the
user.
To undo all the changes made to a table, click Refresh. To undo changes made to a selected
row, click Undo. When all changes are finalized, click Apply to update the device.
Issue 1 May 200923
Introduction
24 Avaya Integrated Management Release 5.2 G430 Manager User Guide
Chapter 2:Device Manager
This chapter provides an introduction to the Avaya G430 Device Manager. It includes the
following sections:
● The G430 Device Manager user interface - An introduction to the Avaya G430 Device
Manager user interface, including instructions on selecting elements and using the toolbar
buttons.
● Avaya G430 modes - Instructions on alternating between the configuration and Port
RMON modes in the Avaya G430 Device Manager.
● Refreshing device information - Instructions on how to refresh the information in the Avaya
G430 Manager.
● Using dialog boxes and tables - An explanation of the icons found in the dialog boxes and
tables in the Avaya G430 Device Manager.
● Using the Avaya G430 Device Manager help - An explanation of the options for accessing
the online help in the Avaya G430 Device Manager.
The G430 Device Manager user interface
The Avaya G430 Device Manager user interface consists of the following elements:
● Application tabs - Tabs for toggling between the Avaya G430 Manager functions (Device
● Menu bar - Menus for accessing the Avaya G430 Device management functions. For more
information, see Appendix A: Menus.
● Application toolbar - Toolbar buttons for accessing the Avaya G430 Device management
functions.
● Get/Set toolbar - Toolbar buttons for viewing and changing the configuration of ports.
● Tree view - A resizeable window containing a hierarchical representation of the modules
and ports of the Avaya G430 device.
● Chassis view - A graphical representation of the Avaya G430 device.
● Dialog area - A resizeable window where all dialog boxes and tables first open.
For information on other parts of the user interface, see “The user interface” on page 22
.
Issue 1 May 200925
Device Manager
The following figure shows the user interface, with its various parts labeled.
Figure 2: The Avaya G430 Device Manager user interface
To resize the three main areas of the user interface, the Tree view, the Chassis view, and the
Dialog area, use the splitter bars and their arrows.
Application toolbar
The Application Toolbar provides shortcuts to the main Device Manager functions.
The following table describes the buttons on the Application toolbar and gives the equivalent
menu options.
Table 4: Application toolbar
ButtonDescriptionMenu Option
Sets the Device Manager to the Configuration
Mode.
Sets the Device Manager to the Port RMON mode.View > Port RMON
26 Avaya Integrated Management Release 5.2 G430 Manager User Guide
1 of 2
The G430 Device Manager user interface
Table 4: Application toolbar (continued)
ButtonDescriptionMenu Option
Displays the VLAN window.Configure > VLAN
Displays the Port Redundancy table.Configure > Port
Redundancy
Starts the Port Mirroring wizard.Configure > Port
Mirroring
Displays the Trap Manager table .Configure > Trap
Managers
Commits configuration changes.Actions > Commit
Launches Avaya Call Processing on the selected
media gateway or voice port.
Opens the online help.Help > Help On
When you hold the cursor over a toolbar icon for one second, a label appears with the name of
the button.
You can toggle the display of the application toolbar. To toggle the display of the application
toolbar, select View > Toolbars > Show Application Toolbar.
Get/Set toolbar
The Get/Set toolbar provides buttons for getting and setting configuration parameters for
selected ports. When a port is selected, its configuration is reflected on the Get/Set toolbar.
Each group of buttons represents the various possible states of a configuration parameter. For
example, the first group of buttons represent the possible speed of a po rt - 10 Mbps, 100 Mbps,
or 1000 Mbps. If the center button is depressed, the port is currently configured to operate at
100 Mbps.
Tools > Administer
Station/Gateway
2 of 2
Selected ports can be configured using the Get/Set toolbar. To change the configuration of a
port:
1. Click the button that represents the value of the parameter you want to apply to the port.
2. Click apply to update the device with the changes.
3. Click cancel to discard the changes. Options not applicable to the selected port are greyed
out.
Issue 1 May 200927
Device Manager
Multiple ports can be simultaneously configured using the Get/Set toolbar. When multiple ports
with non-identical configurations are selected, only the parameters whose settings are identical
on the selected ports are reflected in the Get/Set toolbar. For example, if a port operating at full
duplex and a port operating at half duplex are selected, neither of the duplex mode buttons on
the Get/Set toolbar are depressed.
The following table displays the buttons on the Get/Set toolbar and explains their fu nctions a nd
settings.
Table 5: Get/Set toolbar
ButtonDescription
Get and set the port’s speed: 10 Mbps, 100 Mbps, 1000 Mbps.
Get and set the port’s status: Enabled, Disabled.
Get and set the port’s mode: Half duplex, Full duplex.
Get and set the port’s auto-negotiation status: Auto-negotiation Enabled,
Auto-negotiation Disabled.
Get and set the port’s STP mode: Enabled, Disabled.
Get and set the port’s Power over Ethernet.
Get and set the port’s priority. Select a priority level between 1 and 8 using
the drop down listbox.
Apply or cancel the configuration changes made with the Get/Set Toolbar.
Note:
Note:The apply or cancel button appears only when changes are made to the
configuration.
To toggle the display of the Get/Set toolbar, select View > Toolbars > Show Get/Set Toolbar.
28 Avaya Integrated Management Release 5.2 G430 Manager User Guide
Tree view
The Tree view shows a hierarchical represent ation of the structure of the A vaya G430 Device. T o
select ports, modules or media modules, click their icons in the Tree view. When an element is
selected in the Tree view, the corresponding element is selected in the Chassis view.
The highest level of the Tree view represents the device. The second level represents modules
and the third level represents ports. This also includes ports on expansion modules.
To expand the view of a contracted element in the tree or to contract the view of an expanded
element in the tree:
Double-click the element.
Or
Click the handle next to the element you want to expand or contract.
Desktop
The G430 Device Manager user interface
The central section of the application window is the Desktop. This area can be resized by
dragging the vertical splitter bars with the mouse. Floating dialog boxes and tables can be
resized. The Chassis view and floating dialog boxes and tables can also be minimized.
Minimized windows appear at the bottom of the Desktop.
Chassis view
The Chassis view is a graphical representation of the Avaya G430 device. The Avaya G430
device contains several Avaya G430 modules. The Chassis view shows all of the devices’
modules and ports. The colors of the modules and ports in the Chassis view reflect their status.
When you add or remove an EM200 to the G430 device, the Chassis view is automatically
refreshed.
When you hold the cursor over a port’s icon in the Chassis view, a label appears with the port
number, its VLAN ID, and the last fault that occurred on the port.
Issue 1 May 200929
Device Manager
Figure 3: Avaya G430 Chassis view
When viewing selected dialog boxes, the color of the port indicates the status of the port with
regard to the application. The port selected to be the base port appears dark blue. The ports
selected to be additional ports appear cyan.
The following table provides a list of the possible port colors in the Chassis view and their
meaning.
Table 6: Chassis View port colors
ColorMeaning
GreenThe port is enabled, and its status is Okay.
YellowThe port is enabled, and its status is Warning.
RedThe port is enabled, and its status is Fatal.
Light GrayThe port is disabled.
Dark GrayThe port is not associated with the assignment.
WhiteThe port is logically available for assignment.
Dark BlueThe port has been assigned the primary position in an application.
CyanThe port has been assigned the secondary position in an application.
30 Avaya Integrated Management Release 5.2 G430 Manager User Guide
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