Avaya Integrated Management Release 3.0 Overview
Avaya Integrated Management
Release 3.0
Overview
14-300615
Issue 2
August 2005
Copyright 2005, Avaya Inc.
All Rights Reserved
Notice
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was complete and accurate at the time of printing. However, information
is subject to change.
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Contents
Chapter 1: Avaya Integrated Management Offers . . . . . . . . . . . . . 5
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Standard Management Offer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Administration Tools Offer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Monitoring Management Offer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Enterprise Network Management Offer . . . . . . . . . . . . . . . . . . . . . . . 8
System Management Offer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Network Management for Solaris Offer . . . . . . . . . . . . . . . . . . . . . . . 11
Operating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Server and Client PC Requirements . . . . . . . . . . . . . . . . . . . . . . . . . 13
Chapter 2: Avaya Integrated Management Applications . . . . . . . . . 19
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Address Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Device Managers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
C360 Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
C460 Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
G350 Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
P130 Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
P330 Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
P580/P882 Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
W310 Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Wireless AP Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Fault and Performance Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Integrated Management Database . . . . . . . . . . . . . . . . . . . . . . . . . . 23
MultiSite Administration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Network Configuration Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Network Management Console with System View . . . . . . . . . . . . . . . . . 25
Network Management System Integration . . . . . . . . . . . . . . . . . . . . . . 26
Provisioning and Installation Manager. . . . . . . . . . . . . . . . . . . . . . . . 26
Proxy Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
QoS Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Secure Access Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Site Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Software Update Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
SMON Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
VLAN Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Issue 2 August 2005 3
Contents
Voice Announcement Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
VoIP Monitoring Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Chapter 3: Avaya Integrated Management Documentation. . . . . . . . 35
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
4 Avaya Integrated Management Overview
Chapter 1: Avaya Integrated Management Offers
Overview
Avaya Integrated Management provides a comprehensive set of tools that enables you to
manage converged voice and data networks with ease and efficiency. The Avaya Integrated
Management applications include the tools that enable you to
● configure, monitor, and optimize the performance of Avaya media servers, gateways and
endpoints
● monitor voice over IP traffic
● manage Quality of Service (QoS) policies
● control network quality
The standards-based architecture of the Avaya Integrated Management applications provides
not only the flexibility to integrate with many Avaya Communication Manager servers in your
existing network but also the scalability to evolve your systems as your needs change. Because
it complies with widely accepted standards, such as SNMP and LDAP, and runs on standard
operating systems such as Red Hat Linux, Microsoft
Integrated Management is highly compatible with the systems.
®
Windows®, and Sun Solaris, Avaya
The Avaya Integrated Management offers are designed to meet the varied needs of a broad
range of customers, from small businesses with one medium sized office, to large businesses
with thousands of users in a single location, as well as corporations with distributed
Communication Manager networks with multiple branch offices.
Avaya Integrated Management Release 3.0 provides the following offers:
● Enterprise Network Management
● Network Management for Solaris
● Monitoring Management
● System Management
● Administration Tools
● Standard Management
Each offer is described in more detail on the following pages.
Issue 2 August 2005 5
Avaya Integrated Management Offers
Standard Management Offer
Standard Management is a Microsoft Windows solution for Avaya Integrated Management. It is
designed for small-to-medium size networks that run Microsoft Windows platforms. The
Standard Management offer provides one user license. Customers can purchase two additional
options—one that is for up to five Avaya Communication Managers and provides up to five user
licenses, and another that is for up to ten Avaya Communication Managers and provides up to
ten user licenses.
An add-on option is available that provides more than ten client licenses for Avaya Site
Administration. However, these licenses are restricted to a single campus (geographic area) or
country.
The Avaya Integrated Management applications provided in this offer are as follows:
● Avaya Site Administration
● Avaya Voice Over IP Monitoring Manager (90-day trial) – Customers can purchase the
license key to activate the VoIP Monitoring Manager beyond the 90-day trial.
See Chapter 2: Avaya Integrated Management Applications
each application.
on page 19 for a description of
6 Avaya Integrated Management Overview
Administration Tools Offer
Administration Tools is a Microsoft Windows solution for Avaya Integrated Management. It is
designed for small-to-medium size networks that run Microsoft Windows platforms. The
Administration Tools offer provides one user license. Customers can purchase two additional
options—one that is for up to five Avaya Communication Managers and provides up to five user
licenses, and another that is for up to ten Avaya Communication Managers and provides up to
ten user licenses.
An add-on option is available that provides more than ten client licenses for Avaya Site
Administration. However, these licenses are restricted to a single campus (geographic area) or
country.
The Avaya Integrated Management applications provided in this offer are as follows:
● Avaya Site Administration
● Avaya Voice Announcement Manager
● Avaya Voice Over IP Monitoring Manager (90-day trial) – Customers can purchase the
license key to activate the VoIP Monitoring Manager beyond the 90-day trial.
Administration Tools Offer
Note:
Note: This offer is the same as the Standard Management offer, except it includes
Avaya Voice Announcement Manager.
See Chapter 2: Avaya Integrated Management Applications
on page 19 for a description of
each application.
Issue 2 August 2005 7
Avaya Integrated Management Offers
Monitoring Management Offer
The Monitoring Management offer provides a 90-day trial version of Avaya VoIP Monitoring
Manager. This offer provides Avaya VoIP Monitoring Manager as a stand-alone application to
provide flexibility in combining multiple offers to meet your requirements.
Avaya VoIP Monitoring Manager is a VoIP Quality of Service (QoS) monitoring tool. It enables
you to monitor and review the quality of a call on an Avaya
Monitoring Manager allows you to search endpoints, view reports, export reports, and generate
automatic alarms. See VoIP Monitoring Manager
application.
To fully activate the VoIP Monitoring Manager beyond the 90-day trial period, you have the
option of purchasing the VoIP Monitoring Manager license key. The license key is available as
an add-on option in the Avaya Integrated Management offers. When a license key is purchased,
an instance of WebLM License Server — installed on the same server as VoIP Monitoring
Manager or on another server— is required to manage the license key. The WebLM License
Server is required when a license key is purchased for any Avaya Integrated Management
application. The WebLM License Server application is included in this offer.
on page 32 for more information about this
VoIP Network. Avaya VoIP
Enterprise Network Management Offer
Enterprise Network Management is a Microsoft Windows solution for Avaya Integrated
Management. It is designed for small-to-medium size networks that run Microsoft Windows
platforms. It provides a complete converged solution that helps you manage your network
through a common web-based user interface. This offer provides the ability to see your whole
voice system structure and hierarchy. You are able to administer and manage Avaya voice
systems and Avaya converged devices (such as media gateways and servers).
The Enterprise Network Management offer is for one non-introductory Avaya Communication
Manager and provides one user license for Avaya Communication Manager administration tools
and network management and provisioning tools for Avaya solutions. Also provided are multiple
Device Managers which are applications used to manage individual media gateways.
Customers can purchase an additional option—one that is for up to five Avaya Communication
Managers and provides up to five user licenses.
8 Avaya Integrated Management Overview
Enterprise Network Management Offer
The Avaya Integrated Management applications provided in this offer are as follows:
● Network Management applications:
- Avaya Network Management Console with System View
- Avaya Network Configuration Manager
- Avaya Software Update Manager
- Avaya SMON Manager (90-day trial) – Customers can purchase the license key to
activate the SMON Manager beyond the 90-day trial.
- Avaya Address Manager
- Avaya VLAN Manager
- Avaya QoS Manager
- Avaya Secure Access Administration
● Avaya Device Managers:
- Avaya G350 Manager
- Avaya P330/G700 Manager
- Avaya C360 Manager
- Avaya W310 Manager
- Avaya C460 Manager
- Avaya P580/P882 Manager
- Avaya Wireless AP Manager
- Avaya P130 Manager
● Avaya Site Administration
● Avaya Voice Announcement Manager
● Avaya Provisioning and Installation Manager
● Avaya VoIP Monitoring Manager (90-day trial) – Customers can purchase the license key
to activate the VoIP Monitoring Manager beyond the 90-day trial.
See Chapter 2: Avaya Integrated Management Applications
on page 19 for a description of
each application.
Issue 2 August 2005 9
Avaya Integrated Management Offers
System Management Offer
System Management is the premier solution to manage large converged networks. This offer
includes the Avaya Integrated Management advanced management tools, which run on Red
Hat Linux. System Management also supports HP OpenView on Solaris and Microsoft
Windows. Combined with Enterprise Network Management Release 3.0, you have the full
complement of products to administer the myriad of features in the Avaya Communication
Manager; monitor your entire voice and data network from a central location; and manage the
Avaya network media servers and IP endpoints.
The Avaya Integrated Management applications provided in this offer are as follows:
● Avaya MultiSite Administration
● Avaya Proxy Agent
● Avaya Fault and Performance Manager
● Avaya Integrated Management Database
● Network Management System Integration (NMSI) for Solaris and Windows
See Chapter 2: Avaya Integrated Management Applications
each application.
on page 19 for a description of
10 Avaya Integrated Management Overview
Network Management for Solaris Offer
Network Management for Solaris Offer
Network Management for Solaris provides a Solaris version of the Network Management
applications and Device Managers included in Avaya Integrated Management.
Network Management for Solaris integrates with HP OpenView Network Node Manager, which
serves as the framework in which the applications operate. The setup program installs Network
Management applications and Device Managers under HP OpenView Network Node Manager.
The Network Management applications provide comprehensive management of the Avaya
devices in your network. The Device Managers are applications used to manage individual
media gateways in your network. The Network Management for Solaris setup program allows
you to install all of the Network Management applications and Device Managers or individual
applications.
The Avaya Integrated Management applications provided in this offer are as follows:
● Network Management applications:
- Avaya Network Configuration Manager
- Avaya Software Update Manager
- Avaya Secure Access Administration
- Avaya Address Manager
- Avaya VLAN Manager
- Avaya QoS Manager
- Avaya SMON Manager (90-day trial) – Customers can purchase the license key to
activate the SMON Manager beyond the 90-day trial.
● Device Managers:
- Avaya G350 Manager
- Avaya P330/G700 Manager
- Avaya C360 Manager
- Avaya W310 Manager
- Avaya C460 Manager
- Avaya P580/P882 Manager
- Avaya Wireless AP Manager
- Avaya P130 Manager
See Chapter 2: Avaya Integrated Management Applications
on page 19 for a description of
each application.
Issue 2 August 2005 11
Avaya Integrated Management Offers
Operating Environment
The Avaya Integrated Management applications are listed in Table 1. The table identifies the
servers on which the applications are installed and identifies the applications that are installed
on the Microsoft Windows Client PC.
Table 1: Operating Environment for Avaya Integrated Management Applications
Product Name
Avaya MultiSite Administration
Avaya Fault and Performance Manager
Network Management System Integration
(NMSI)
Avaya Proxy Agent
Avaya Integrated Management Database
Avaya Network Management Console
with System View
Avaya Network Configuration Manager
Avaya Software Update Manager
Avaya SMONTM Manager
Avaya Address Manager
Avaya VLAN Manager
Avaya QoS Manager
Avaya Secure Access Administration
Avaya VoIP Monitoring Manager
Avaya Device Managers
Avaya Provisioning and Installation
Manager
Avaya Site Administration
Avaya Voice Announcement Manager
Linux
Server
✓
✓
✓
✓
Solaris
Server
✓
✓
✓
✓
✓
✓
✓
✓
✓
Microsoft
Windows
Server
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
Microsoft
Windows
Client PC
✓
✓
✓
12 Avaya Integrated Management Overview
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