Avaya Integrated Management Release 2.2 User Guide

Download

Avaya Integrated Management

Release 2.2

Network Management

Console

User Guide

14-300169

Issue 2

January 2005

Notice

Every effort was made to ensure that the information in this document was complete and accurate at the time of printing. However, information is subject to change.

Warranty

Avaya Inc. provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty. In addition, Avaya’s standard warranty language as well as information regarding support for this product, while under warranty, is available through the following Web site: http://www.avaya.com/support

Preventing Toll Fraud

"Toll fraud" is the unauthorized use of your telecommunications system by an unauthorized party (for example, a person who is not a corporate employee, agent, subcontractor, or is not working on your company's behalf). Be aware that there may be a risk of toll fraud associated with your system and that, if toll fraud occurs, it can result in substantial additional charges for your telecommunications services.

Avaya Fraud Intervention

If you suspect that you are being victimized by toll fraud and you need technical assistance or support, in the United States and Canada, call the Technical Service Center's Toll Fraud Intervention Hotline at 1-800-643-2353.

Disclaimer

Avaya is not responsible for any modifications, additions or deletions to the original published version of this documentation unless such modifications, additions or deletions were performed by Avaya. Customer and/or End User agree to indemnify and hold harmless Avaya, Avaya's agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation to the extent made by the Customer or End User.

How to Get Help

For additional support telephone numbers, go to the Avaya support Web site: http://www.avaya.com/support

• Within the United States, click the Escalation Management link. Then click the appropriate link for the type of support you need.

• Outside the United States, click the Escalation Management link. Then click the International Services link that includes telephone numbers for the international Centers of Excellence.

. If you are:

Providing Telecommunications Security

Telecommunications security (of voice, data, and/or video communications) is the prevention of any type of intrusion to (that is, either unauthorized or malicious access to or use of) your company's telecommunications equipment by some party.

Your company's "telecommunications equipment" includes both this Avaya product and any other voice/data/video equipment that could be accessed via this Avaya product (that is, "networked equipment").

An "outside party" is anyone who is not a corporate employee, agent, subcontractor, or is not working on your company's behalf. Whereas, a "malicious party" is anyone (including someone who may be otherwise authorized) who accesses your telecommunications equipment with either malicious or mischievous intent.

Such intrusions may be either to/through synchronous (time-multiplexed and/or circuit-based), or asynchronous (character-, message-, or packet-based) equipment, or interfaces for reasons of:

• Utilization (of capabilities special to the accessed equipment)

• Theft (such as, of intellectual property, financial assets, or toll facility access)

• Eavesdropping (privacy invasions to humans)

• Mischief (troubling, but apparently innocuous, tampering)

• Harm (such as harmful tampering, data loss or alteration, regardless of motive or intent)

Be aware that there may be a risk of unauthorized intrusions associated with your system and/or its networked equipment. Also realize that, if such an intrusion should occur, it could result in a variety of losses to your company (including but not limited to, human/data privacy, intellectual property, material assets, financial resources, labor costs, and/or legal costs).

Responsibility for Your Company’s Telecommunications Security

The final responsibility for securing both this system and its networked equipment rests with you - Avaya’s customer system administrator, your telecommunications peers, and your managers. Base the fulfillment of your responsibility on acquired knowledge and resources from a variety of sources including but not limited to:

• Installation documents

• System administration documents

• Security documents

• Hardware-/software-based security tools

• Shared information between you and your peers

• Telecommunications security experts

To prevent intrusions to your telecommunications equipment, you and your peers should carefully program and configure:

• Your Avaya-provided telecommunications systems and their interfaces

• Your Avaya-provided software applications, as well as their underlying hardware/software platforms and interfaces

• Any other equipment networked to your Avaya products

TCP/IP Facilities

Customers may experience differences in product performance, reliability and security depending upon network configurations/design and topologies, even when the product performs as warranted.

Standards Compliance

Avaya Inc. is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Avaya Inc. The correction of interference caused by such unauthorized modifications, substitution or attachment will be the responsibility of the user. Pursuant to Part 15 of the Federal Communications Commission (FCC) Rules, the user is cautioned that changes or modifications not expressly approved by Avaya Inc. could void the user’s authority to operate this equipment.

Product Safety Standards

This product complies with and conforms to the following international Product Safety standards as applicable:

Safety of Information Technology Equipment, IEC 60950, 3rd Edition, or IEC 60950-1, 1st Edition, including all relevant national deviations as listed in Compliance with IEC for Electrical Equipment (IECEE) CB-96A.

Safety of Information Technology Equipment, CAN/CSA-C22.2 No. 60950-00 / UL 60950, 3rd Edition, or CAN/CSA-C22.2 No. 60950-1-03 / UL 60950-1.

Safety Requirements for Information Technology Equipment, AS/NZS 60950:2000.

One or more of the following Mexican national standards, as applicable: NOM 001 SCFI 1993, NOM SCFI 016 1993, NOM 019 SCFI 1998.

The equipment described in this document may contain Class 1 LASER Device(s). These devices comply with the following standards:

• EN 60825-1, Edition 1.1, 1998-01

• 21 CFR 1040.10 and CFR 1040.11.

The LASER devices used in Avaya equipment typically operate within the following parameters:

Typical Center W avelength Maximum Output Power

830 nm - 860 nm -1.5 dBm

1270 nm - 1360 nm -3.0 dBm

1540 nm - 1570 nm 5.0 dBm

Luokan 1 Laserlaite Klass 1 Laser Apparat

Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposures. Contact your Avaya representative for more laser product information.

Electromagnetic Compatibility (EMC) Standards

This product complies with and conforms to the following international EMC standards and all relevant national deviations:

Limits and Methods of Measurement of Radio Interference of Information Technology Equipment, CISPR 22:1997, EN55022:1998, and AS/NZS 3548.

Information Technology Equipment - Immunity Characteristics - Limits and Methods of Measurement, CISPR 24:1997 and EN55024:1998, including:

• Electrostatic Discharge (ESD) IEC 61000-4-2

• Radiated Immunity IEC 61000-4-3

• Electrical Fast Transient IEC 61000-4-4

• Lightning Effects IEC 61000-4-5

• Conducted Immunity IEC 61000-4-6

• Mains Frequency Magnetic Field IEC 61000-4-8

• Voltage Dips and Variations IEC 61000-4-11

Power Line Emissions, IEC 61000-3-2: Electromagnetic compatibility (EMC) - Part 3-2: Limits - Limits for harmonic current emissions.

Power Line Emissions, IEC 61000-3-3: Electromagnetic compatibility (EMC) - Part 3-3: Limits - Limitation of voltage changes, voltage fluctuations and flicker in public low-voltage supply systems.

Federal Communications Commission Statement Part 15:

REN is not required for some types of analog or digital facilities. Means of Connection

Connection of this equipment to the telephone network is shown in the following tables.

For MCC1, SCC1, CMC1, G600, and G650 Media Gateways:

Manufac t urer’s Port Identifier

Off premises station OL13C 9.0F RJ2GX,

DID trunk 02RV2-T 0.0B RJ2GX,

CO trunk 02GS2 0.3A RJ21X

Tie trunk TL31M 9.0F RJ2GX

Basic Rate Interface 02IS5 6.0F, 6.0Y RJ49C

FIC Code SOC/

REN/ A.S. Code

02LS2 0.3A RJ21X

Network Jacks

RJ21X, RJ11C

RJ21X

* Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Part 68: Answer-Supervision Signaling

Allowing this equipment to be operated in a manner that does not provide proper answer-supervision signaling is in violation of Part 68 rules. This equipment returns answer-supervision signals to the public switched network when:

• answered by the called station,

• answered by the attendant, or

• routed to a recorded announcement that can be administered by the customer premises equipment (CPE) user.

This equipment returns answer-supervision signals on all direct inward dialed (DID) calls forwarded back to the public switched telephone network. Permissible exceptions are:

• A call is unanswered.

• A busy tone is received.

• A reorder tone is received.

Avaya attests that this registered equipment is capable of providing users access to interstate providers of operator services through the use of access codes. Modification of this equipment by call aggregators to block access dialing codes is a violation of the Telephone Operator Consumers Act of 1990.

REN Number For MCC1, SCC1, CMC1, G600, and G650 Media Gateways:

This equipment complies with Part 68 of the FCC rules. On either the rear or inside the front cover of this equipment is a label that contains, among other information, the FCC registration number, and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company.

For G350 and G700 Media Gateways:

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the rear of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. The digits represented by ## are the ringer equivalence number (REN) without a decimal point (for example, 03 is a REN of 0.3). If requested, this number must be provided to the telephone company.

For all media gateways:

The REN is used to determine the quantity of devices that may be connected to the telephone line. Excessive RENs on the telephone line may result in devices not ringing in response to an incoming call. In most, but not all areas, the sum of RENs should not exceed 5.0. To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company.

1.544 digital interface 04DU9-BN6.0F RJ48C,

04DU9-IKN6.0F RJ48C,

04DU9-ISN6.0F RJ48C,

120A4 channel service unit

04DU9-DN6.0Y RJ48C

RJ48M

For G350 and G700 Media Gateways:

Manufacturer’s Port Identifier

FIC Code SOC/

REN/

Network Jacks

A.S. Code

Ground Start CO trunk 02GS2 1.0A RJ11C

DID trunk 02RV2-T AS.0 RJ11C

Loop Start CO trunk 02LS2 0.5A RJ11C

1.544 digital interface 04DU9-BN 6.0Y RJ48C

04DU9-DN 6.0Y RJ48C

04DU9-IKN 6.0Y RJ48C

04DU9-ISN 6.0Y RJ48C

Basic Rate Interface 02IS5 6.0F RJ49C

For all media gateways:

If the terminal equipment (for example, the media server or media gateway) causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

If trouble is experienced with this equipment, for repair or warranty information, please contact the Technical Service Center at 1-800-242- 2121 or contact your local Avaya representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. It is recommended that repairs be performed by Avaya certified technicians.

The equipment cannot be used on public coin phone service provided by the telephone company. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.

This equipment, if it uses a telephone receiver, is hearing aid compatible.

Canadian Department of Communications (DOC) Interference Information

This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conforme à la norme

NMB-003 du Canada. This equipment meets the applicable Industry Canada Terminal

Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment.

Installation and Repairs

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Declarations of Conformity

United States FCC Part 68 Supplier’s Declaration of Conformity (SDoC) Avaya Inc. in the United States of America hereby certifies that the

equipment described in this document and bearing a TIA TSB-168 label identification number complies with the FCC’s Rules and Regulations 47 CFR Part 68, and the Administrative Council on Terminal Attachments (ACTA) adopted technical criteria.

Avaya further asserts that Avaya handset-equipped terminal equipment described in this document complies with Paragraph 68.316 of the FCC Rules and Regulations defining Hearing Aid Compatibility and is deemed compatible with hearing aids.

Copies of SDoCs signed by the Responsible Party in the U. S. can be obtained by contacting your local sales representative and are available on the following Web site: http://www.avaya.com/support

All Avaya media servers and media gateways are compliant with FCC Part 68, but many have been registered with the FCC before the SDoC process was available. A list of all Avaya registered products may be found at: http://www.part68.org as manufacturer.

by conducting a search using "Avaya"

European Union Declarations of Conformity

To order copies of this and other documents:

Call: Avaya Publications Center

Voice 1.800.457.1235 or 1.207.866.6701 FAX 1.800.457.1764 or 1.207.626.7269

Write: Globalware Solutions

200 Ward Hill Avenue Haverhill, MA 01835 USA

Attention: Avaya Account Management E-mail: totalware@gwsmail.com For the most current versions of documentation, go to the Avaya

support Web site: http://www.avaya.com/support

Avaya Inc. declares that the equipment specified in this document bearing the "CE" (Conformité Europeénne) mark conforms to the European Union Radio and Telecommunications Terminal Equipment Directive (1999/5/EC), including the Electromagnetic Compatibility Directive (89/336/EEC) and Low Voltage Directive (73/23/EEC).

Copies of these Declarations of Conformity (DoCs) can be obtained by contacting your local sales representative and are available on the following Web site: http://www.avaya.com/support

Japan

This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may occur, in which case, the user may be required to take corrective actions.

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

The Purpose of This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Who Should Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Organization of This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Chapter 1 — Network Management in Standalone Mode. . . . . . . . . . . . . . . .13

Network Management In Standalone Mode Overview . . . . . . . . . .14

Network Management in Standalone Mode Terms . . . . . . . . . . . . .15

What is Avaya Network Management Server . . . . . . . . . . . . . . . . .16

What is Avaya Network Management Console . . . . . . . . . . . . . . . .16

What is a Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

What is Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

What is Event Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

What is Remote Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Chapter 2 — Avaya Network Management Server . . . . . . . . . . . . . . . . . . . . .23

Introduction to Avaya Network Management Server . . . . . . . . . . .23

Starting Avaya Network Management Server . . . . . . . . . . . . . . . . .23

Stopping Avaya Network Management Server . . . . . . . . . . . . . . . .25

Chapter 3 — Avaya Network Management Console Introduction . . . . . . . . .27

Starting Avaya Network Management Console . . . . . . . . . . . . . . . .27

Avaya Network Management Console User Interface . . . . . . . . . . .28

Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Network Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Network Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Dialog Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Using Tooltips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Requesting Write Permission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Avaya Network Management Console Options . . . . . . . . . . . . . . . .34

SNMP Access Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Default SNMP Access Parameters . . . . . . . . . . . . . . . . . . . .35

Setting SNMP Access Parameters for IP Ranges . . . . . . . . .37

Setting Specific IP Parameters . . . . . . . . . . . . . . . . . . . . . . .39

Setting Connectivity Polling Parameters . . . . . . . . . . . . . . . . . .40

Selecting a Default Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Setting Read/Write Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Avaya Network Mana g em e nt Console User Guide 5

Table of Contents

Using Avaya Network Management Console Tables . . . . . . . . . . . .43

Using Avaya Network Management Console Help . . . . . . . . . . . . .43

Opening the Help to the Contents Page . . . . . . . . . . . . . . . . . .43

Opening the Help to a Topic of Interest . . . . . . . . . . . . . . . . . . .43

Closing Avaya Network Management Console . . . . . . . . . . . . . . . .44

Chapter 4 — Avaya Network Management Console Network Tree . . . . . . . .45

Introduction to the Network Tree . . . . . . . . . . . . . . . . . . . . . . . . . .45

Using the Network Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

The Subnet View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

The Device Type View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

The System View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Custom Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Creating Custom Views . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Modifying Custom Views . . . . . . . . . . . . . . . . . . . . . . . . . .50

Deleting Custom Views . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Adding Branches in Custom Views . . . . . . . . . . . . . . . . . .51

Modifying Branches in Custom Views . . . . . . . . . . . . . . . .52

Deleting Branches in Custom Views . . . . . . . . . . . . . . . . . .52

Printing the Network Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Searching the Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Chapter 5 — Avaya Network Management Console Network Table . . . . . . .55

Using the Network Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Network Table Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Network Table Colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Managing Objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Manually Adding Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Modifying Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Device Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Deleting Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Chapter 6 — Avaya Network Management Console Application Launcher .63

Launching Device Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Web Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

PING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Avaya Site Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Avaya MultiSite Administration . . . . . . . . . . . . . . . . . . . . . . . .67

Avaya Fault and Performance Manager . . . . . . . . . . . . . . . . . .67

Avaya VAL Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Avaya Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Extreme EPICenter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Launching Network-wide Applications . . . . . . . . . . . . . . . . . . . . . .70

6 A vaya Network Mana gement Console User Guide

Table of Contents

Chapter 7 — Network Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Introduction to Network Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Managing Network Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Creating a Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Opening a Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Saving a Network Map to a Different Name . . . . . . . . . . . . . . .73

Printing a Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Importing Devices into the Network Map . . . . . . . . . . . . . . . . . . . .74

Exporting the Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

CSV File Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Chapter 8 — Introduction to the Discovery Window. . . . . . . . . . . . . . . . . . . .77

Opening the Discovery Window . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

The Discovery User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Discovery Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Subnets Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Discovery Dialog Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Discovery Log Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Discovery Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Closing the Discovery Window . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Chapter 9 — Discovering Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Setting Discovery Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Configuring Discovery Method and Range . . . . . . . . . . . . . . . .84

Configuring Discovery’s Naming Method . . . . . . . . . . . . . . . . .86

Selecting Device Types to Discover . . . . . . . . . . . . . . . . . . . . . .89

Using the Discovery Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Discovering Subnets and Nodes . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Discovering All Subnets and Nodes . . . . . . . . . . . . . . . . . . . . . .92

Discovering Nodes on Specific Subnets . . . . . . . . . . . . . . . . . . .93

Manually Adding Subnets . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Modifying Subnets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Subnet Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Deleting Subnets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Using the Discovery Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Configuring Router Access Parameters . . . . . . . . . . . . . . . . . . .99

Saving the Discovery Log . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Deleting Log Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Clearing the Discovery Log . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Manually Discovering System View . . . . . . . . . . . . . . . . . . . . . . . .101

Using the System View Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

Chapter 10 — Introduction to the Event Manager . . . . . . . . . . . . . . . . . . . .103

Event Manager Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Viewing the Event Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

The Event Manager User Interface . . . . . . . . . . . . . . . . . . . . . . . . .104

The Event Log Browser User Interface . . . . . . . . . . . . . . . . . .104

Avaya Network Mana g em e nt Console User Guide 7

Table of Contents

Event Log Browser Toolbar . . . . . . . . . . . . . . . . . . . . . . .105

The Trap Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Status Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

The Event Configuration User Interface . . . . . . . . . . . . . . . . .107

Event Configuration Toolbar . . . . . . . . . . . . . . . . . . . . . .108

The Event Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Assign Action Form Area . . . . . . . . . . . . . . . . . . . . . . . . .110

Event Configuration Form Area . . . . . . . . . . . . . . . . . . . .110

The Action List User Interface . . . . . . . . . . . . . . . . . . . . . . . . .112

Action List Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

The Action Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Action Form Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Closing the Event Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Chapter 11 — Managing Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Managing Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Trap Log Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Filtering Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Filtering By Severity Level . . . . . . . . . . . . . . . . . . . . . . . .117

Filtering By IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Filtering By Device Type . . . . . . . . . . . . . . . . . . . . . . . . . .119

Filtering By Acknowledged . . . . . . . . . . . . . . . . . . . . . . .119

Viewing All Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Acknowledging Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Deleting Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Editing Severity Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Saving the Trap Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Defining Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Actions Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Adding Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Modifying Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Action Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

Action Scripts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Action Audio Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Deleting Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Applying Changes to the Action List . . . . . . . . . . . . . . . . . . . .128

Action Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Configuring Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Assigning Actions to Events . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Configuring Event Forwarding . . . . . . . . . . . . . . . . . . . . . . . .132

Event Forwarding Sources . . . . . . . . . . . . . . . . . . . . . . . .134

Configuring Forwarding Recipients . . . . . . . . . . . . . . . . .134

Chapter 12 — Remote Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Introduction to Remote Access . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Remote Access and Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Starting a Remote Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

8 A vaya Network Mana gement Console User Guide

Table of Contents

Appendix A — Network Management Menus . . . . . . . . . . . . . . . . . . . . . . . .137

Avaya Network Management Console Menus . . . . . . . . . . . . . . . .137

Avaya Network Management Console File Menu . . . . . . . . . .137

Avaya Network Management Console Edit Menu . . . . . . . . .138

Avaya Network Management Console View Menu . . . . . . . .139

Avaya Network Management Console Actions Menu . . . . . .139

Avaya Network Management Console Tools Menu . . . . . . . .140

Avaya Network Management Console Help Menu . . . . . . . . .141

Discovery Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Discovery File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Discovery Edit Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

Discovery View Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

Discovery Actions Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

Discovery Help Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

Event Log Browser Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Event Log Browser File Menu . . . . . . . . . . . . . . . . . . . . . . . . .143

Event Log Browser Edit Menu . . . . . . . . . . . . . . . . . . . . . . . .143

Event Log Browser View Menu . . . . . . . . . . . . . . . . . . . . . . . .144

Event Log Browser Help Menu . . . . . . . . . . . . . . . . . . . . . . . .144

Event Configuration Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

Event Configuration File Menu . . . . . . . . . . . . . . . . . . . . . . . .145

Event Configuration Edit Menu . . . . . . . . . . . . . . . . . . . . . . .145

Event Configuration Tools Menu . . . . . . . . . . . . . . . . . . . . . .145

Event Configuration Help Menu . . . . . . . . . . . . . . . . . . . . . . .146

Action List Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

Action List File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

Action List Edit Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

Action List Tools Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Action List Help Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149

Avaya Network Mana g em e nt Console User Guide 9

Table of Contents

10 Avaya Network Mana gement Console User Guide

Preface

Welcome to Avaya Network Management Console in Standalone Mode. This chapter provides an introduction to the structure and assumptions of this manual. It includes the following sections:

• The Purpose of This manual.

• Who Should Use This manual.

Manual - A description of the goals of this

The Purpose of This Manual

This manual contains information needed to use Avaya Network Management Console in Standalone Mode efficiently and effectively.

Who Should Use This Manual

This manual is intended for network managers familiar with network management and its fundamental concepts.

Organization of This Manu al

Manual - The intended audience of this

This manual is structured to reflect the following conceptual divisions:

• Preface - A description of the manual’s purpose, intended audience, and organization.

• Network Management in Standalone Mode of Avaya Network Management Console in Standalone Mode, including a discussion of basic network management concepts.

• Avaya Network Management Server Avaya Network Management Server including instructions on starting Avaya Network Management Server from your computer.

Avaya Network Mana g em e nt Console User Guide 1 1

- An overview of

- An overview

Preface

• Avaya Network Management Console Introduction - An introduction to Avaya Network Management Console, including instructions on starting Avaya Network Management Console, a detailed description of Avaya Network Management Console’s user interface, and instructions on how to use Avaya Network Management Console’s on-line help.

• Avaya Network Management Console Network Tree description of the Avaya Network Management Console network tree including its default views - the Subnet View and Device Type View - and the System View for networks containing VoIP devices. It also includes instructions on how to create custom views and search the tree.

• Avaya Network Management Console Network Table description of the Avaya Network Management Console network table and instructions on how to add, delete, and modify objects in the table.

• Avaya Network Management Console

Application Launcher - Instructions on how to launch device-

specific and network-wide applications from Avaya Network Management Console.

• Network Maps

- An explanation of Network Maps, instructions on how to create, open, save, and print Network Maps, and instructions on importing devices into Network Maps and exporting devices from Network Maps.

• Introduction to the Discovery Window

- Instructions on how to open and close the Discovery window and a description of the Discovery window.

- A

• Discovering Your Network

- Instructions on how to use Network Management in Standalone Mode to discover the subnets, nodes and VoIP devices on your network. It also includes an explanation of the Discovery Log and how to configure a router’s access parameters including SNMP V1 or SNMP V3 protocol.

• Introduction to the Event Manager

- Instructions on how to open and close the Event Manager and a description of the Event Manager.

• Managing Events

- Instructions on how to use the Event Manager to view, filter, and delete events from the Event Log Browser, define event actions, and assign actions to events.

• Remote Access

- Instructions on running Avaya Network

Management Console remotely, including security issues.

12 Avaya Network Mana gement Console User Guide

Network Management in Standalone Mode

This chapter provides an overview of Network Management in Standalone Mode and provides a general description of network management using Network Management in Standalone Mode. This chapter includes the following sections:

• Network Management In Standalone Mode Overview general description of Network Management in Standalone Mode.

• Network Management in Standalone Mode Terms Definitions of terms used in this documentation.

• What is Avaya Network Management Server of the Avaya Network Management Server and its functions.

• What is Avaya Network Management Console description of Avaya Network Management Console and its functions.

• What is a Network Map their functions.

• What is Discovery Discovery feature.

• What is Event Handling view them using the Event Manager.

• What is Remote Access capability of Network Management in Standalone Mode.

- A description of Network Management’s

- A description of Network Maps and

- A description of events and how to

- An description of the remote access

- A description

- A

More detailed information about each of the topics can be found in subsequent chapters.

Avaya Network Mana g em e nt Console User Guide 13

Chapter 1

Network Management In Standalone Mode Overview

Network Management in Standalone Mode includes Avaya Network Management Server, and Avaya Network Management Console, an application that allows you to view the devices in your network. Avaya Network Management Console also provides a platform from which you can launch applications to manage network devices and monitor the traffic on your network. In addition, Network Management in Standalone Mode provides a Discovery service which can search your network for devices and an Event Log which reports network events.

Network Management in Standalone Mode uses a client/server architecture allowing multiple users to access the Avaya Network Management Server simultaneously. Web based technology provides a method for accessing and managing your network from any computer with Internet access.

The figure below illustrates the flow of information between the different components that comprise Network Management in Standalone Mode and Network Management applications.

Figure 1-1. Network Management Overview

Applications

Network File

P330

G700

Avaya Network

Managment

Console

Remote Access

P882

Network Devices

Device Managers

Network-wide

Applications

User Input User Input

Avaya Network

Management

Server

Avaya Network

Managment

Console

Local Access

Device Managers

Daemons

Network-wide

14 Avaya Network Mana gement Console User Guide

Network Management in Standa lone Mode

When Avaya Network Management Server is launched, it runs a number of daemons which poll the network devices listed in the default Network Map to determine their status and updates their colors in the Avaya Network Management Console View Area. Users can manage devices or launch network-wide applications via Avaya Network Management Console. Avaya Network Management Console communicates these requests to Avaya Network Management Server which launches the correct applications. When run remotely, these applications are uploaded from Avaya Network Management Server to the remote station.

Network Management in Standalone Mode Terms

The following table provides a list of terms used in Network Management in Standalone Mode documentation with their descriptions.

Table 1-1. Network Management Terms

Term Description

Best Name The best name for a device known to Network

Management. For information on defining the method used by Network Management to arrive at the Best Name, refer to “Configuring

Discovery’s Naming Method” on page 86.

Branch An intermediate level in the Network Tree.

Branches include device types, subnets, and user defined branches in custom views of the network.

Network File A file where information about the devices in

the Network Map is stored.

Network Map

Node A network device. Nodes include (but are not

Object A branch or node in the network.

The set of devices that are known to Avaya Network Management Server.

limited to) switches, hubs, routers, network printers, and computers.

Poll A request by an application for information

from a device.

Avaya Network Mana g em e nt Console User Guide 15

Chapter 1

What is Avay a Network Management Server

Avaya Network Management Server communicates with the devices in the network via Simple Network Management Protocol (SNMP) V1 or V3. It receives user input via Avaya Network Management Console and updates Avaya Network Management Console with information from the network devices. Avaya Network Management Server runs in the background as a Windows 2000/XP service. The server provides a central address for event reporting. It passes traps to Avaya Network Management Console for display in the Event Log Browser. For more information about event handling and traps, refer to “What is Event

Handling” on page 18.

In addition, Avaya Network Management Server allows you to operate Avaya Network Management Console from a remote location. This feature provides a method for managing your network from any computer connected to the Internet. By pointing your web browser to Avaya Network Management Server’s IP address, you can access Avaya Network Management Console and manage your network. For more information on running Avaya Network Management Console from a remote location, refer to “What is Remote Access” on page 21

What is Avay a Ne two r k Management Console

Avaya Network Management Console is the user interface to Avaya Network Management Server. It receives information from Avaya Network Management Server and sends the server information input by the user. Avaya Network Management Console displays the devices in the current Network Map using a hierarchical tree. The tree can be organized by subnet or device type, or logically by systems. Additionally, you can create custom views of the network.

16 Avaya Network Mana gement Console User Guide

Network Management in Standa lone Mode

Figure 1-2. Avaya Network Management Console

When a device in the Network Tree is selected, information about the selected device appears in the Network Table. You can then modify the device’s parameters. Avaya Network Management Console also provides the ability to launch applications that communicate directly with the device. These applications allow you to manage the device via its Command Line Interface (CLI) or Device Manager, and monitor the traffic on the device. For example, if you select an Avaya P330 Device in the Network Table, you can launch Telnet to configure the device via its CLI or launch Avaya P330 Device Manager to configure and monitor the device via its management application and monitor the device using Avaya P330 SMON Manager.

In addition, Avaya Network Management Console allows you to launch network-wide applications such as, Avaya Software Update Manager for updating embedded software, Avaya VLAN Manager for managing VLANs across the entire network, and Avaya SMON Manager for monitoring network traffic.

What is a Network Map

A Network Map consists of all of the devices known to Avaya Network Management Server. The list of devices is stored in the Network File, along with basic information about each device. When Avaya Network Management Console opens, Avaya Network Management Server extracts information about the devices in the Network Map from the Network File. These devices are displayed in the Network Tree.

Avaya Network Mana g em e nt Console User Guide 17

Chapter 1

Devices can be added to the current Network Map using Discovery or the Add Device dialog box. Devices in the Network Map can also be modified. All changes to the Network Map are stored in the Network File.

You can maintain multiple Network Maps by saving individual maps with unique names. The Network Map whose devices are visible in Avaya Network Management Console is the current Network Map.

You can also create a text file that contains the necessary information about each device you want to add to the current Network Map and import the devices listed in the file into the Network Map. For more information on importing devices into the Network Map, refer to

“Importing Devices into the Network Map” on page 74

Avaya Network Management Server can also export the information in the current Network Map to a CSV file. For more information on exporting the device information from the current Network Map, refer to “Exporting the Network Map” on page 75

What is Discovery

Network Management in Standalone Mode can ‘discover’ the subnets and nodes on your network. The Discovery tool uses SNMP MIB-II on network nodes to search your network. In addition, you can instruct Discovery to use ICMP Echo (ping) to search the network. You can instruct Discovery to search your entire network for subnets and nodes, limit the search to selected subnets, or update information about the objects in the Network View.

The Discovery window shows a list of the subnets discovered with the number of nodes found in each subnet. You can apply the results of a Discovery to the current Network Map.

What is Event Handling

Events are unexpected or extraordinary occurrences in your network. Examples of events include the loss of a port’s connection, the insertion or removal of a module from a device, and the failure of a fan or power supply. Network Management provides a method of reporting network events.

* Note: For the purposes of this document, the terms ‘event’ and

‘trap’ are used interchangeably.

18 Avaya Network Mana gement Console User Guide

Network Management in Standa lone Mode

Network Management communicates with device agents using SNMP. Device agents can send traps to Avaya Network Management Server reporting on the status of their ports, modules, etc. The server then passes traps to the relevant managers of the device involved and updates the Event Manager.

To receive traps using Network Management in Standalone Mode, network devices must be configured to send traps to the Avaya Network Management Server. For information on configuring Avaya LAN and backbone devices to send traps to Avaya Network Management Server, refer to the User Guide or Device Manager User Guide for the devices in your network. The Event Manager maintains a log of all traps received from the devices in the network. These traps can be viewed in the Event Log Browser.

Figure 1-3. Event Handling Flow

Traps are categorized by their severity. Some traps report events that are not problems. An example of this type of trap is the insertion of a module into a device. These traps have a severity level of Info. Other traps require more attention, such as the loss of a regular port’s connection. Traps of this type have a severity level of Warning. Finally, there are traps, such as the failure of a backbone link, which require immediate attention. These traps have a severity level of Minor, Major, or Critical.

Avaya Network Mana g em e nt Console User Guide 19

Chapter 1

Figure 1-4. Event Log Browser

The Event Manager displays all of the traps sent by Avaya Network Management Server. In the Event Manager you can:

• Sort the Event Log Browser by any of its fields.

• Filter the traps displayed and change the severity of selected traps.

• Acknowledge traps to help you remember which traps you have already seen.

• Define the format of the description field.

• Delete traps, signifying that the problem causing the trap was resolved.

In addition, the Event Manager allows you to define event actions. Event actions can include notification via a pop-up, audible, or e-mail message or the running of a script. Actions can be assigned to any network events. You can also limit the action to events from specified sources. This feature enables you to receive immediate notification of important network events.

The Event Manager can also act as a trap surrogate, forwarding all, or selected, traps to other devices.

20 Avaya Network Mana gement Console User Guide

What is Remote Access

Avaya Network Management Console can be accessed remotely using a web browser. This allows you to manage your network from a computer where Network Management is not installed. When you point your browser to the Avaya Network Management Server’s IP address, a Java applet prepares your browser to communicate with Avaya Network Management Server. A welcome screen appears, followed by a password screen. Once you enter a valid user name and password, Avaya Network Management Console opens in a special browser window.

Network Management in Standa lone Mode

Avaya Network Mana g em e nt Console User Guide 21

Chapter 1

22 Avaya Network Mana gement Console User Guide

Avaya Network Management Server

This chapter provides a detailed description of Avaya Network Management Server. It includes the following sections:

• Introduction to Avaya Network Management Server introduction to Avaya Network Management Server.

• Starting Avaya Network Management Server instructions on how to start Avaya Network Management Server.

• Stopping Avaya Network Management Server instructions on how to shut down Avaya Network Management Server.

- Detailed

- An

Introduction to Avaya Network Management Server

Avaya Network Management Server communicates with network devices. It passes information to Avaya Network Management Console and handles requests to launch applications. In addition, Avaya Network Management Server enables remote sessions of Avaya Network Management Console. Ensure that Avaya Network Management Server is running on the host computer before starting Avaya Network Management Console locally, and that it is running on the remote server before starting a remote session of Avaya Network Management Console.

Avaya Network Management Server can import devices from CSV (Comma Separated Value) files into the Network Map. Avaya Network Management Server can also export the Network Map to a CSV file, for use with other applications, such as a Microsoft Excel.

Starting Avaya Network Management Server

Avaya Network Management Server is a Windows Service. When Windows starts on the server station, Avaya Network Management Server starts automatically. Using Windows’ Service Manager, you can configure Avaya Network Management Server so that it does not start automatically.

Avaya Network Mana g em e nt Console User Guide 23

Chapter 2

If Avaya Network Management Server is shut down, you will need to start it manually. To manually start or stop Avaya Network Management Server, you must be logged in to Windows with Administrator privileges. When you log off the computer, Avaya Network Management Server continues running.

To start Avaya Network Management Server:

Select

Network Management Server

Start > Programs > Avaya > Network Manager > Start Avaya

From a command prompt type

cvserver start.

1. Open Windows’ Control Panel.

2. Double-click

3. Select

4. Click

Avaya Network Management Server from the list of services.

Start.

Services.

If Avaya Network Management Server starts successfully, a window opens with the message “Avaya Network Management Server

successfully started.”

If Avaya Network Management Server is already running on the system, a window opens with the message “The Avaya Network

Management Server is already running.”

If Avaya Network Management Server cannot start, a window opens with the message “The Avaya Network Management Server failed to start. Reason: X”, where X is the reason Avaya Network Management Server failed to start.

To view the status of Avaya Network Management Server:

Select

Management Server

Start > Programs > Avaya > Network Manager > Avaya Network

Status.

From a command prompt type

cvserver status. A window

opens with the current status of Avaya Network Management Server (running or not running).

24 Avaya Network Mana gement Console User Guide

Avaya Network Management Server

Stopping Avaya Network Ma nagement Server

To stop Avaya Network Management Server:

1. Select

Start > Programs > Avaya > Network Manager > Stop Avaya

Network Management Server

From a command prompt type dialog box opens.

2. Click

Yes.

1. Open Windows’ Control Panel.

2. Double-click

3. Select

4. Click

Avaya Network Management Server from the list of services.

Stop. Avaya Network Management Server shuts down. If

Services.

Avaya Network Management Console is open, a window opens with the message that Avaya Network Management Console is closing.

cvserver stop. A confirmation

Avaya Network Mana g em e nt Console User Guide 25

Chapter 2

26 Avaya Network Mana gement Console User Guide

Avaya Network Management Console Introduction

This chapter provides an introduction to Avaya Network Management Console. It includes the following sections:

• Starting Avaya Network Management Console Instructions on how to start Avaya Network Management Console.

• Avaya Network Management Console User Interface introduction to Avaya Network Management Console’s user interface, including instructions on how to use the toolbar buttons.

• Requesting Write Permission and release Read/Write permissions for a specific Avaya Network Management Console session.

• Avaya Network Management Console Options on how to set Avaya Network Management Console’s options.

• Using Avaya Network Management Console Tables explanation of symbols used in Avaya Network Management Console tables.

• Using Avaya Network Management Console Help explanation of the options for accessing on-line help in Avaya Network Management Console.

• Closing Avaya Network Management Console on how to close Avaya Network Management Console.

- Instructions on how to request

- Instructions

- An

- Instructions

- An

Starting Avaya Netw ork Management Console

Avaya Network Management Console can be run locally or via a remote web server. For information on running Avaya Network Management Console via a remote web server, refer to “Starting a Remote Session” on

page 136.

The Avaya Network Management Console can configure Network Management’s Login Mode for use with SNMPv3. This enables user authentication to limit access to network management. The user authentication can also be used as a mechanism for supplying user credentials for the SNMPv3 messaging engine.

Avaya Network Mana g em e nt Console User Guide 27

Chapter 3

To start a local session of Avaya Network Management Console from Windows:

Double-click the Avaya Network Management Console icon on the Windows desktop.

Select

Management Console

Type cvconsole at a command prompt.

Press CTRL + ALT + c. One of the following occurs:

— If Login Mode is enabled, the Enter User Name and Passwords

— If Login Mode is disabled, Avaya Network Management

For more information about Login Mode, refer to the Avaya Network Manager User Administration User’s Guide.

Start > Programs > Avaya > Network Manager > Avaya Network

dialog box opens. Enter your user name and passwords and

OK. Avaya Network Management Console opens.

click

Console opens.

Avaya Network Management Console User Interface

The user interface consists of the following elements:

• Menu Bar - Menus for accessing Avaya Network Management Console management functions. For more information on menus, refer to Appendix A,

• Toolbar Management Console management functions.

• Network Tree representation of the Network Map.

• View Tabs network.

• Network Table nodes in the Network Tree are displayed.

• Dialog Area

28 Avaya Network Mana gement Console User Guide

- Toolbar buttons for accessing Avaya Network

- A resizeable window containing a hierarchical

- Tabs for switching between the various views of the

- A table where details about the branches and

- A resizeable window where all dialog boxes open.

Network Management Menus.

Avaya Network Management Console Introduction

• Status Bar - Displays information about the current Avaya Network Management Console session.

The figure below shows the user interface, with its various parts labeled.

Figure 3-1. Avaya Network Management Console Interface

To resize the three main areas of the user interface, the Network Tree, the Network Table, and the Dialog Area, use the splitter bars and their arrows.

Avaya Network Mana g em e nt Console User Guide 29

Chapter 3

Toolbar

The Toolbar provides shortcuts to the main Avaya Network Management Console functions.

The table below describes the buttons on the Toolbar and gives the equivalent menu options.

Table 3-1. Avaya Network Management Console Toolbar

Button Description Menu Item

Opens the Modify dialog box for the selected object.

Deletes the selected object from the Network Map.

Cuts the selected object from a custom view to the clipboard.

Pastes the object from the clipboard into a custom view.

Opens the Find dialog box.

Opens the Event Manager.

Launches the device manager for the selected device.

Opens the Discovery window.

Launches a Telnet session to the selected device.

Edit > Modify

Edit > Delete

Edit > Cut

Edit > Paste

Edit > Find

Actions > Event Manager

Tools > Device Manager

Actions> IP Discovery

Tools > Telnet

Launches a web session to the

Tools > Web

selected device.

Opens context-sensitive help.

Help > Help On

When you place the cursor on a toolbar button for one second, a label appears with the name of the button.

30 Avaya Network Mana gement Console User Guide

Network Tree

Network Table

Dialog Area

Avaya Network Management Console Introduction

The Network Tree shows either a hierarchical representation of the subnets in the Network Map or a representation of the Network Map grouped by device type or logically organized by systems. You can also create customized views of the Network Map. For more information about the Network Tree, refer to Chapter 4,

Management Console Network Tree.

The Network Table provides details of the subnets, device types, or devices under the selected branch of the tree. For more information about the Network Table, refer to Chapter 5,

Management Console Network Table.

Avaya Network

St atus Bar

The area under the Network Table is where all dialog boxes open. This area can be resized by dragging the horizontal splitter bar with the mouse. When a dialog box opens, it replaces the current dialog box open in the Dialog Area.

The Status Bar provides information about the Avaya Network Management Console session. It includes the following information:

• Name of the open map.

• Read/Write mode of Avaya Network Management Console.

• IP address/Name of the Avaya Network Management Server.

Avaya Network Mana g em e nt Console User Guide 31

Chapter 3

Using Tooltips

Avaya Network Management Console includes a tooltip feature which allows you to display additional information about devices in the Network Map. To display additional information about a device, place the cursor on the device’s icon in the Network Tree or Network Table. After about one second, the tooltip appears.

Figure 3-2. Avaya Network Management Console Tooltip

The tooltip provides the following information about the device:

• Name - The Best Name of the device.

• IP - The IP address of the device.

• Mask - The device’s IP subnet mask.

• MAC - The device’s MAC address.

• Typ e - The device type.

• Interface Number - The interface number of the displayed IP address of this device.

• Management Status - The device’s management status. This can be either Managed or Unmanaged.

To toggle the tooltips feature, select

Requesting Write Permission

There are two levels of permission for users logging into Avaya Network Management Console:

View > ToolTip.

• Read-only - You are able to view network and devices, but unable to make changes.

• Read-write - You are able to both view and make changes to the network and devices.

32 Avaya Network Mana gement Console User Guide

Avaya Network Management Console Introduction

The following are the assigned permissions at login:

• No read/write console exists - read/write permission is automatically assigned to your console.

• Read/Write console currently exists - your console is assigned read only permission.

* Note: Only one console may have read/write permission at any

given time.

If your console is opened with read only permission, you can request write permission. The console that currently has read/write permission receives a request from Network Management Console to release the write permission. There is an allotted amount of time in which the console with read/write permission must respond to the request. If the console with read/write permission agrees to the request, or does not refuse the request in the allotted amount of time, the read/write permission is transferred to the requesting console automatically.

For instructions on setting the Timeout value, see “Setting Read/Write

Defaults” on page 42.

All functionality is enabled for a console with read/write permission. This is true whether you are running Avaya Network Management Console locally or remotely.

All functions that update the server (i.e., adding and removing a device from the map, or running a discovery process) are disabled on a console with read only permission and all update commands are inactive. If an update dialog box is open while the console is losing write permission, the Apply button of the dialog box becomes inactive until write permission is returned. This also applies to the trap manager.

A console with an open discovery window automatically retains its write permission. Any requests for write permission from a console with an open discovery window are automatically denied.

To request read/write permission:

1. Select

Actions > Get Write Permission. The Write Permission Request

dialog box opens.

2. Click

OK.

3. If the console that currently has write permission agrees to your request, the Write Permission Received dialog box opens. Click

OK to receive write permission.

Avaya Network Mana g em e nt Console User Guide 33

Chapter 3

4. If the console that currently has write permission refuses your request, the Write Permission Refused dialog box opens. Click to proceed with read only permission.

If your console currently has read/write permission and a request is made for write permission by another console, the Remote Request dialog box opens.

To release read/write permission in response to another console’s request:

1. Click

2. To refuse write permission to the requesting console, click

* Note: If you don’t click

To release read/write permission without a direct request from another console, select

OK to release write permission to the requesting console.

OK or Refuse before the Timeout value

expires, write permission is automatically released to the requesting console.

Actions > Release Write Permission.

Avaya Network Management Console Options

You can use Avaya Network Management Console’s Options dialog box to set SNMP Access parameters and connectivity polling parameters and to select a default Network Map.

To open the Avaya Network Management Console Options dialog box,

File > Options. The Avaya Network Management Console Options

select dialog box opens.

Refuse.

The following console options are discussed in this section:

• SNMP Access Parameters

• Setting Connectivity Polling Parameters

• Selecting a Default Map

• Setting Read/Write Defaults

34 Avaya Network Mana gement Console User Guide

SNMP Access Parameters

Using the SNMP Access parameters page of the Avaya Network Management Console Options dialog box, you can set basic SNMP parameters for specific devices, ranges of devices, and all unspecified devices. Avaya Network Management Server recognizes the following SNMP protocols: V1 and V3. SNMP access parameters for SNMP V1 include read and write community properties. For SNMP V3, the SNMP access parameters include a user name defined in the User Administration. For both versions of SNMP, access parameters include timeout and retry values. Each of the three tabs in the SNMP Access parameters page enables you to set SNMP access parameters for different groups of devices.

Avaya Network Management Console Introduction

Default SNMP Access Parameters

• Default in the other tabs.

• IP Wildcards whose IP addresses fall in a specified range and not in the Specific IP’s tab.

• Specific IP’s devices.

When polling a device, Avaya Network Management Server uses the device’s SNMP access parameters. The server first checks the Specific IP’s list. If the device is listed in the Specific IP’s list, the SNMP access parameters for the specific device are used. If not, the server checks the IP Wildcards list. If the device’s IP address is in any of the ranges listed in the IP Wildcards list, the SNMP access parameters for the matching range are used. If the device’s IP address does not match any of the ranges in the IP Wildcards list, the default SNMP access parameters are used.

The Default page enables you to configure multiple default SNMP communities.

If no Specific IP definition and IP Wildcards match the IP address to be polled, Avaya Network Management Server tests the addresses of the devices against the list of definitions in the Default list. The order of the list in the table is important, because the SNMP access parameters of the first rule in the list that matches a device’s SNMP access parameters are used for that device.

- To configure all devices with IP addresses not included

- To configure SNMP access parameters for devices

- To configure SNMP access parameters for specific

To view the list of default SNMP access parameters, click the on the SNMP Access page of the Avaya Network Management Console Options dialog box. The Default page appears.

Avaya Network Mana g em e nt Console User Guide 35

Default tab

Chapter 3

Figure 3-3. Avaya Network Management Console Options Dialog Box -

Default Page

To add a new set of SNMP default parameters to the list:

1. Click

Add. A new row opens in the Default table.

2. Select V1 or V3 (login mode only) from the listbox.

3. If you selected V1 in the

Type field, enter read and write

community values in their respective fields.

4. If you selected V3 in the

User pull-down listbox. The user name must have been defined in

Type field, select a user name from the

the User Administration Window. For more information, refer to the Network Management User Administration User’s Guide.

5. Enter a number in the

Timeout [ms] field for the number of

milliseconds Avaya Network Management Server will wait for a response when polling a device.

6. Enter a number in the

Retries field for the number of times

Avaya Network Management Server will try to poll a device.

7. Click

Apply. The new default SNMP parameters definition is added

to the Default table.

To change the position of a row in the Default table:

Type pull-down

1. Select a row.

2. Click the arrows to move the row up or down in the table.

3. Click

36 Avaya Network Mana gement Console User Guide

Apply. The new row position is saved.

Avaya Network Management Console Introduction

To edit entries in the in the Default table:

1. Click the field you want to edit.

2. Edit the information in the field.

3. Click Apply. The changes are saved in the table.

To remove a range from the Default table:

1. Select a row.

Setting SNMP Access Parameters for IP Ranges

2. Click

3. Click

The IP Wildcard page enables you to configure SNMP access parameters for ranges of devices. Avaya Network Management Server tests the IP address of devices to poll against the list of devices in the IP Wildcards list. If the IP address matches a range, the server uses the range’s SNMP access parameters when polling the device. The order in the list is important, because the SNMP access parameters of the first range in the list that matches a device’s IP address are used for that device.

To view SNMP access parameters for IP ranges, click the on the SNMP Access page of the Avaya Network Management Console Options dialog box. The IP Wildcard page appears.

Figure 3-4. Avaya Network Management Console Options Dialog Box -

Delete.

Apply. The range is deleted from the Default table.

IP Wildcard tab

IP Wildcard Page

To add a new IP range to the list:

1. Click

Avaya Network Mana g em e nt Console User Guide 37

Add. A new row opens in the IP Wildcards table.

Chapter 3

2. Select V1 or V3 (login mode only) from the Type pull-down listbox.

3. Enter an IP Wildcard in the

4. If you selected V1 in the

IP Wildcard field.

Type field, enter read and write

community values in their respective fields.

5. If you selected V3 in the

User pull-down listbox. The user name must have been defined in

Type field, select a user name from the

the User Administration window. For more information, refer to the Network Management User Administration User’s Guide.

6. Enter timeout and retry values in their respective fields.

7. Click

Apply. The new range is added to the IP Wildcards table.

To change the position of a row in the IP Wildcards table:

1. Select a row.

2. Click the arrows to move the row up or down in the table.

3. Click

Apply. The new position table is applied.

To edit entries in the in the IP Wildcards table:

1. Click the field you want to edit.

2. Edit the information in the field.

3. Click Apply. The changes are saved in the table.

To remove a range from the IP Wildcards table:

1. Select a row.

2. Click

3. Click

Delete.

Apply. The range is deleted from the IP Wildcards table.

38 Avaya Network Mana gement Console User Guide

Avaya Network Management Console Introduction

Setting Specific IP Parameters

To view SNMP access parameters for specific devices, click the Specific

IP’s

tab on the SNMP Access page of the Avaya Network Management

Console Options dialog box. The Specific IP’s page appears.

Figure 3-5. Avaya Network Management Console Options Dialog Box -

Specific IP’sPage

To add a new device to the list:

1. Click

2. Select V1 or V3 (login mode only) from the

Add. A new row opens in the Specific IP’s table.

Type pull-down

listbox.

3. Enter the device’s IP address in the

4. If you selected V1 in the

Type field, enter read and write

IP field.

community values in their respective fields.

5. If you selected V3 in the

User pull-down listbox. The user name must be defined in the

Type field, select a user name from the

User Administration Window. For more information, refer to the Network Management User Administration User’s Guide.

6. Enter timeout and retry values in their respective fields.

7. Click

Apply. The device is added to the Specific IP’s table.

To edit entries in the Specific IP’s table:

1. Click the field you want to edit.

2. Edit the information in the field.

3. Click Apply. The changes are saved in the table.

Avaya Network Mana g em e nt Console User Guide 39

Chapter 3

To remove a device from the Specific IP’s table:

1. Select a device.

2. Click

3. Click

Delete.

Apply. The device is deleted from the Specific IP’s table.

Setting Connectivity Polling Parameters

Connectivity polling parameters determine whether Avaya Network Management Server will use PING to determine the status of devices that do not support SNMP, the interval between PINGs, and the number of times that Avaya Network Management Server will unsuccessfully PING a node before declaring it to be unreachable. To set default connectivity polling parameters:

1. Click the Management Console Options dialog box. The Connectivity Polling page appears.

Figure 3-6. Avaya Network Management Console Options Dialog Box -

Connectivity Polling tab at the top of the Avaya Network

Connectivity Polling Page

2. Select a Connectivity Status. On means that devices will be PINGed.

3. Enter a number in the

Off means that devices will not be PINGed.

Retries field. This is the number of times

Avaya Network Management Server will unsuccessfully PING a node before declaring it to be unreachable.

40 Avaya Network Mana gement Console User Guide

Avaya Network Management Console Introduction

4. Enter a number in the Timeout field. This is the number of milliseconds Avaya Network Management Server will wait for a response when PINGing a node before declaring it to be unreachable.

5. Enter a number in the

seconds. This is the amount of time between PINGs.

6. To return the values to the default settings, click

7. Click

polling parameters.

Selecting a Default Map

The Default Map page of the Avaya Network Management Console Options dialog box enables you to select the Network Map that is used when Avaya Network Management Server starts. To select a default Network Map:

1. Click the Management Console Options dialog box. The Default Map page appears.

Figure 3-7. Avaya Network Management Console Options Dialog Box -

Interval field and select either minutes or

Default.

Apply. The network is configured with the new connectivity

Default Map tab at the top of the Avaya Network

Default Map Page

2. Select a Network Map from the Default map name pull-down listbox.

3. Click

Avaya Network Mana g em e nt Console User Guide 41

Apply. The selected map is now the default Network Map.

Chapter 3

Setting Read/Write Defaults

The Read/Write Defaults page of the Avaya Network Management Console Options dialog box enables you to set the default read/write permissions.

To set read/write defaults:

1. Click the

Read/Write Defaults tab at the top of the Avaya Network

Management Console Options dialog box. The Read/Write Defaults page appears.

Figure 3-8. Avaya Network Management Console Options Dialog Box -

Read/Write Defaults Page

2. Check the Allow Read/Write request checkbox to enable a user to request read/write permission. If this checkbox is not checked, then the first console opened receives read/write permission. Any other console window that requests read/write permission is refused.

3. Enter the interval of time in seconds in the

Timeout (sec) field that

the holder of the read/write permission is allotted to respond to the read/write request.

4. Click

42 Avaya Network Mana gement Console User Guide

Apply.

Avaya Network Management Console Introduction

Using Avaya Network Management Console Tables

Avaya Network Management Console informs you of the status of each row in a table. The following table shows symbols that appear at the start of a row, with their corresponding explanations.

Table 3-2. Row Status

Symbol Explanation

The row is a new entry.

The row is to be deleted.

The row has been modified.

Using Avaya Network Management Console Help

This section explains how to use the on-line help in Avaya Network Management Console. The on-line help can be opened to the contents page or directly to a topic of interest. For more information, refer to:

• Opening the Help to the Contents Page

• Opening the Help to a Topic of Interest

Opening the Help to the Contents Page

To open the help to the contents page, select Help > Contents. The on-line help opens to the contents page.

Opening the Help to a Topic of Interest

To open the help directly to a topic of interest:

1. Click .

Select with a question mark.

2. Click on a point of interest in Avaya Network Management Console. The help opens to a topic explaining the clicked feature.

Avaya Network Mana g em e nt Console User Guide 43

Help > Help On. The cursor changes to the shape of an arrow

Chapter 3

Closing Avaya Network Management Console

To close Avaya Network Management Console, select File > Exit. Avaya Network Management Console closes.

44 Avaya Network Mana gement Console User Guide

Avaya Network Management Console Network Tree

This chapter provides a detailed description of the Network Tree. It includes the following sections:

• Introduction to the Network Tree Network Tree.

• Using the Network Tree Network Tree and its hierarchy, and instructions on how to customize the Network Tree.

• Printing the Network Tree Network Tree.

• Searching the Tree search for elements in the Network Tree.

- A detailed description of the

- Instructions on using the Find feature to

Introduction to the Network Tree

When viewing the network, you may want to view:

• The structure of the network by subnet.

• The information categorized by the different types of devices in the network.

- An introduction to the

- Instructions on how to print the

• The system view, which includes the voice elements in a data network, and the relationships between VoIP end points, gatekeepers, and call managers.

Avaya Network Management Console’s user interface provides an integrated view of the structure of the network, along with details about specific elements.

In addition, you may want to categorize the devices in your network by other criteria, such as workgroups or location. Avaya Network Management Console allows you to create user defined views of your network and assign devices to custom categories. You can create up to five custom views of your network.

Avaya Network Mana g em e nt Console User Guide 45

Chapter 4

The left side of the user interface is the Network Tree. This provides a hierarchical view of the network. The right side of the user interface contains the Network Table. Together, these views provide details about specific elements in the network.

When an element in the tree is selected, the elements immediately below the selected element appear in the Network Table. Elements in the Network Table are accompanied by fields providing details about the elements.

Using the Network Tree

There are two default views of the Network Tree - the Subnet View and the Device Type View. A third view, the System View, appears for networks containing VoIP devices. In addition, you can define up to five custom views of the network. The Subnet View shows a hierarchical representation of the subnets in the network. The Device Type View shows a view of the network grouped by device type. The System View shows a hierarchical representation of the voice devices in the network. To switch to a different view, click the appropriate tab above the tree.

To expand the view of a contracted element in the tree or to contract the view of an expanded element in the tree:

Double-click the element.

Click the handle next to the element you want to expand or contract.

The following sections describe the following views of the Network Tree:

• The Subnet View of the Subnet View of the network.

• The Device Type View elements of the Device Type View of the network.

• The System View of the System View of the network.

• Custom Views your network.

- A description of the hierarchy and elements

- A description of the hierarchy and

- A description of the hierarchy and elements

- Instructions on how to create custom views of

46 Avaya Network Mana gement Console User Guide

The Subnet View

The Subnet View tree shows a hierarchical view of the subnets in the network. The Subnet View of the network contains the following levels:

1. My Network - An icon representing the entire network. When the icon representing the network is selected, all subnets appear in the Network Table.

2. Subnets - Icons representing the subnets in the network. When an icon representing a subnet is selected, all devices with IP addresses in the selected subnet appear in the Network Table.

3. Devices - Each icon representing a device is labeled with the logical name or IP address of the device. When an icon representing a device is selected, the device’s interfaces appear in the Network Table.

The Device Type View

Avaya Network Management Console Network Tree

The Device Type View tree shows the network grouped by device type. The Device Type View of the network contains three levels.

1. My Network - An icon representing the network. When the icon representing the network is selected, all supported device types in the network appear in the Network Table.

2. Device Types - Icons representing all supported device types that appear in the network. When an icon representing a device type is selected, all devices of the selected type appear in the Network Table.

3. Devices - Icons representing the devices in the network. Each icon is labeled with the name of the device. When an icon representing a device is selected, the device’s interfaces appear in the Network Table.

Avaya Network Mana g em e nt Console User Guide 47

Chapter 4

The System View

The System View tree shows a hierarchical view of the voice devices in the network. The tree is organized with the voice device controllers on the higher levels and the controlled voice devices on lower levels.

Figure 4-1. System View

The root of the System View tree is My Network. This icon represents all voice devices in the network. The root splits into three branches - CM Servers (Communication Manager Media Servers), CC Servers (Converged Communications Servers), and Other.

Under the CM Servers branch, the tree splits into locations. For each location, Communication Manager Media Servers and voice adjuncts (e.g., Intuity Audix) appear.

For S8700 Communication Manager Media Servers, the tree displays CLANs and VAL boards. Under the CLANs, IP phones with their extension numbers and Media Gateways (MGs) are displayed. Entries for the active and standby Communication Manager Media Servers are also displayed.

For S8300 Communication Manager Media Servers, the tree displays IP phones with their extension numbers and MGs.

48 Avaya Network Mana gement Console User Guide

Avaya Network Management Console Network Tree

The CC Servers branch splits based on Converged Communications Servers. Each discovered CC Server displays its own branch, on which a 46xx branch appears if 46xx series IP phones are discovered. The 46xx branch shows all discovered 46xx series IP phones associated with the CC Server.

The Other branch splits into three. The S8100 branch displays S8100 Devices in the network. The Unaffiliated branch displays IP phones with their extension numbers and MGs, whose affiliation with a Communication Manager Media Server cannot be determined. The Remote Controller branch displays IP phones with their extension numbers and MGs, whose Communication Manager Media Servers were not discovered in the network.

Custom Views

To refresh the System View tree, select System View Discovery runs, and the System View tree is updated This function is not available for stations running Network Management Console remotely.

* Note: If the System View tab does not appear, run Discovery or

System View Discovery. The tab appears with the discovered devices in the tree.

Avaya Network Management Console allows you to create custom views of your network. This enables you to design a view of your network based on criteria that are important to you. For example, you can design a custom view based on the location of devices or based on the functions that devices perform (i.e., backbone switches, servers, important users, etc.). This can help you focus on a particular set of devices. The following topics are discussed in this section:

• Creating Custom Views

• Modifying Custom Views

Actions > System View Discovery. The

• Deleting Custom Views

• Adding Branches in Custom Views

• Modifying Branches in Custom Views

• Deleting Branches in Custom Views

Avaya Network Mana g em e nt Console User Guide 49

Chapter 4

Creating Custom Views

To create a custom view:

1. Select

2. Enter a name for the view in the View Name field.

* Note: View names cannot contain periods.

3. Enter a description of the view in the

4. Click

File > View > New. The New View dialog box opens.

Figure 4-2. New View Dialog Box

Description field.

Apply. The view is added to Avaya Network Management

Console with the top level are added to a branch labeled

My Network. All devices in the network

Unassigned.

Modifying Custom Views

To modify a custom view:

1. Click the View Tab associated with the custom view you want to modify.

2. Select

3. Change the name for the view in the View Name field.

* Note: View names cannot contain periods.

4. Change the description of the view in the Description field.

Edit > Modify View. The Customize View dialog box opens.

Figure 4-3. Customize View Dialog Box

50 Avaya Network Mana gement Console User Guide

Avaya Network Management Console Network Tree

5. Click Apply. The view is modified.

Deleting Custom Views

Adding Branches in Custom Views

To delete a custom view of the network:

1. Click the View Tab associated with the custom view you want to modify.

2. Select

3. Click

You can add branches to a custom view of the network and populate the branches with devices or nested branches.

To add branches to a custom view of the network:

1. Select the icon in the Network Tree to which you want to add a

2. Select

Edit > Delete View. A confirmation dialog box opens.

Yes. The custom view is deleted.

branch.

File > New > Branch. The Add Branch dialog box opens.

Figure 4-4. Add Branch Dialog Box

3. Enter a name for the branch in the Branch name field.

* Note: Branch names cannot contain periods.

4. Enter a description of the branch in the

5. Assign devices to the branch using the following procedure:

— To add devices to the

a. Select the devices you want to add to the branch in the

Unassigned list.

b. Click . The devices appear in the

Avaya Network Mana g em e nt Console User Guide 51

Members list:

Branch Description field.

Members list.

Chapter 4

— To remove devices from the Members list:

a. Select the devices you want to remove from the branch in the

Members list.

Modifying Branches in Custom Views

b. Click . The devices are removed from the

6. Click

You can add and remove devices from branches in a custom view of the network. To modify a branch of a custom view of the network:

1. Select the branch you want to modify in the Network Tree.

* Note: The

2. Select

Apply. The branch and its devices are added to the selected

part of the tree.

Unassigned branch cannot be modified.

Edit > Modify. The Modify Branch dialog box opens.

Figure 4-5. Modify Branch Dialog Box

Members list.

3. Change the name of the branch using the Branch Name field.

* Note: Branch names cannot contain periods.

Branch Description

Deleting Branches in

4. Change the comment attached to the view in the field.

5. Assign devices to the branch. For instructions on assigning devices to the branch, refer to “Adding Branches in Custom Views” on

page 51.

6. Click

You can delete branches from a custom view of the network. To delete a branch of a custom view of the network:

Apply. The branch is modified.

Custom Views

1. Select the branch you want to delete in the Network Tree.

52 Avaya Network Mana gement Console User Guide

Avaya Network Management Console Network Tree

* Note: The Unassigned branch cannot be deleted.

2. Select

3. Click

Edit > Delete. A confirmation dialog box opens.

Yes. The branch is deleted, and all its devices appear in the

Unassigned list.

Printing the Network Tree

To print the current view of the Network Map, select File > Print. The current view of the Network Map is printed.

To view a preview of the printed Network Map, select The preview of the Network Tree opens.

Figure 4-6. Network Tree Print Preview

File > Print Preview .

To print the Network Map, click Print.

To close the Preview window without printing the map, click

Avaya Network Mana g em e nt Console User Guide 53

Close.

Chapter 4

Searching the Tree

Avaya Network Management Console enables you to search the Network Map for specific elements. To search the Network Map:

1. Click .

Select

2. Select one of the Find Options option buttons.

3. Enter the device’s name (or part of it), IP address, or MAC address

in the

4. Click the tree.

Edit > Find. The Find dialog box opens.

Figure 4-7. Find Dialog Box

Find What field.

Find. The element you searched for appears highlighted in

To find the next element that matches the search criteria, click The element you searched for appears highlighted in the tree.

To close the Find dialog box, click

54 Avaya Network Mana gement Console User Guide

Cancel.

Find Next.

Avaya Network Management Console Network Table

This chapter provides a detailed description of the Network Table. It includes the following sections:

• Using the Network Table information in the Network Table.

• Managing Objects unmanage objects in the Network Map.

• Manually Adding Devices to the Network Map.

• Modifying Devices parameters.

• Device Parameters parameters.

• Deleting Devices the Network Map.

Using the Network Table

The Network Table provides information about the objects in the selected branch of the Network Tree. The information in the Network Table varies depending on the element selected in the Network Tree. The following sections provide an explanation of the fields and the color of devices in the Network Table:

- A detailed description of the

- Instructions on how to manage and

- Instructions on how to add devices

- Instructions on how to modify device

- A detailed description of device

- Instructions on how to delete devices from

• Network Table Fields

• Network Table Colors

Avaya Network Mana g em e nt Console User Guide 55

Chapter 5

Network Table Fields

The following table lists the columns in the Network Table when the root of the Network Tree is selected in Subnet View.

Field Description

Table 5-1. Network Table - Subnets

Name Status No. of Devices

IP address of the subnet.

The status of the subnet.

The number of registered devices in the subnet.

The following table lists the columns in the Network Table when the root of the Network Tree is selected in Device Type View.

Table 5-2. Network Table - Device Types

Field Description

Name No. of Devices

The device type.

The number of registered devices of the device type in the current Network Map.

The following table lists the columns in the Network Table when a subnet or device type is selected in the Network Tree.

Table 5-3. Network Table - Devices

Field Description

Name

The Best Name of the device known to Avaya Network Management Console.

Device Status IP address Subnet Mask Device Type

56 Avaya Network Mana gement Console User Guide

The status of the device.

The IP address of the device.

The subnet mask of the device’s IP address.

The device type.

Avaya Network Management Console Network Table

The following table lists the columns in the Network Table when a device is selected in the Network Tree.

Table 5-4. Network Table - Interfaces

Field Description

IP Address Interface Status MAC Address Subnet Mask Interface Number

Network Table Colors

Devices and interfaces viewed in the Network Table are colored based on their status. The following table provides a list of colors and the statuses they represent.

Color Device Status

Green Yellow Red

The IP address of the interface.

The status of the interface.

The MAC address of the device.

The subnet mask of the device’s IP address.

The number of the interface.

Table 5-5. Device and Interface Status Colors

The device/interface status is Okay.

The device status is Warning.

The device/interface status is Fatal.

Off-White Blue

The device is unmanaged.

The agent interface does not respond to SNMP. (Probably caused by an incorrect read community.)

Avaya Network Mana g em e nt Console User Guide 57

Chapter 5

The following diagram outlines the method used by Network Management to determine the color of a device in the Network Table.

Figure 5-1. Device Coloring Method

Is the device managed?

Yes No

The Agent Status is unreachable

Yes No

Are all interfaces

Yes

Green

Okay

Managing Objects

Is there at least one reachable IP

Yes No

or there is no Agent interface?

up?

Yellow

Warning

interface?

The Agent’s

status

determines the

color and status

of the device.

Off-White

Unmanaged

Red

Fatal

The Network Map includes all devices that have been discovered. You can control which of these devices are managed (monitored by Avaya Network Management Server) and which of these devices are unmanaged (not monitored by Avaya Network Management Server). If there are many objects in your Network Map, managing all of the objects may put stress on your network resources. You may also want to keep devices that do not need management, such as workstations, in the Network Map.

When an object in the Network Map is unmanaged, you cannot communicate with the device using Avaya Network Management Console, and the device’s color in the Network Table is off-white. In addition, Network Management will not test the device’s connectivity status (PING) or receive any traps from an unmanaged device.

58 Avaya Network Mana gement Console User Guide

Avaya Network Management Console Network Table

To unmanage an object:

1. Select the object in the Network Table.

2. Select

To manage an unmanaged object:

1. Select the object in the Network Table.

2. Select

Edit > Unmanage. The selected object is unmanaged.

Edit > Manage. The selected object is managed.

Manually Adding De vices

You can manually add devices to the Network Map. To manually add a device to the current Network Map:

1. Select

File > New > Device. The Add Device dialog box opens.

Figure 5-2. Add Device Dialog Box

2. Enter the device’s parameters in the dialog box.

3. To edit the device’s SNMP parameters, click the

4. Enter the SNMP parameters.

5. Click

For information on the fields in the Add Device dialog box, refer to

“Device Parameters” on page 60

Avaya Network Mana g em e nt Console User Guide 59

Apply. The device is added to the Network Map.

SNMP Access tab.

Chapter 5

Modifying Devices

To modify the device or SNMP parameters of a device in the current Network Map:

1. Select a device.

2. Select

3. Modify the parameters in the dialog box.

4. To edit the device’s SNMP parameters, click the

5. Enter the SNMP parameters.

Edit > Modify. The Modify Device Parameters dialog box

opens with the selected device’s parameters.

Figure 5-3. Modify Device Parameters Dialog Box

SNMP Access tab.

6. Click

For information on the fields in the Modify Device Parameters dialog box, refer to “Device Parameters” on page 60

Apply. The parameters are modified.

Device Parameters

The following table provides a list of the parameters in the Add Device and Modify Device dialog boxes.

Table 5-6. Device Parameters

Parameter Description

IP Address IP address of the device.

Mask The IP subnet mask.

MAC The MAC address of the agent.

60 Avaya Network Mana gement Console User Guide

Avaya Network Management Console Network Table

Table 5-6. Device Parameters (Continued)

Parameter Description

Device Name The name or best name of the device.

Device Type Type of device. Possible types are:

Auto Discover - Avaya Network

• Management Server polls the device to determine the device type.

• Avaya Device

- Where Avaya Device is the

name of an Avaya Device.

Generic SNMP - For other SNMP Devices.

•

Generic IP - For IP Devices that do not

use SNMP.

• Other Device - Where Other Device is another recognized device type.

Status The managed status of the device. Possible

statuses are:

Manage - The device is managed by

• Network Management.

Un-manage - The device is not managed

• by Network Management.

SNMP The SNMP protocol. Possible SNMP protocols

are:

• Snmp V1

• Snmp V3

Read Community The device’s read community. Only applicable

for SNMP protocol V1.

Write Community The device’s write community. Only

applicable for SNMP protocol V1.

User A user name as defined in the User

Administration. Only applicable for SNMP protocol V3.

Retries The number of times an application will poll a

device without receiving a response before timing out.

Timeouts (milliseconds)

The number of milliseconds an application will poll a device without receiving a response before timing out.

Avaya Network Mana g em e nt Console User Guide 61

Chapter 5

Deleting Devices

To delete selected devices from the current Network Map:

1. Select a device.

— To select more than one device, press CTRL while selecting

additional devices.

2. Select

3. Click

Edit > Delete. A confirmation dialog box appears.

Yes. The selected device is deleted from the Network Map.

62 Avaya Network Mana gement Console User Guide

Avaya Network Management Console Application Launcher

This chapter provides detailed instructions on launching applications from Avaya Network Management Console. It includes the following sections:

• Launching Device Applications device-specific applications from Avaya Network Management Console.

• Launching Network-wide Applications launching network-wide applications from Avaya Network Management Console.

For information specific to an application, refer to the application’s User Guide or on-line help.

Launching Device Applications

This section provides instructions on launching the following device specific applications from Avaya Network Management Console:

• Device Manager

• Tel net

• Web Session

- Instructions on launching

- Instructions on

• PING

• Avaya Site Administrator

• Avaya MultiSite Administration

• Avaya Fault and Performance Manager

• Avaya VAL Manager

• Ava ya Wirele s s

• Extreme EPICenter

Avaya Network Mana g em e nt Console User Guide 63

Chapter 6

Device Manager

To launch the Device Manager for a managed device in the current Network Map:

1. Select the device.

2. Click .

Telnet

Select

Double-click the device. The Device Manager for the selected device opens.

* Note: When running a remote session of Avaya Network

Telnet can be used to access the Command Line Interface (CLI) of a network device. This allows you to change the device’s setup. If you are running Avaya Network Management remotely, you can use Telnet to manage devices whose Device Managers cannot be run remotely.

To launch a Telnet session to a managed device in the current Network Map:

1. Select the device.

Tools > Avaya Device Manager.

Management Console, Device Manager can only be launched for devices that can be managed remotely.

2. Click .

Select

Tools > Telnet. A Telnet session opens to the device.

Web Session

Web Sessions can be used to manage devices that support Web Sessions over the Internet. These devices include some Avaya devices. In addition, non-Avaya devices that support Web Sessions can be managed from both local and remote sessions of Avaya Network Management.

64 Avaya Network Mana gement Console User Guide

Avaya Network Management Console Application Launcher

To launch a Web Session:

1. Select a device that supports Web Sessions.

2. Click .

Select

Tools > Web. A Web Session opens to the device.

PING

The PING application enables you to PING devices from within Avaya Network Management Console. If you are having a problem communicating with the device via SNMP, try to ping the device. This will help you to determine whether the cause of the problem is related to the device’s SNMP parameters or to a general communication problem with the device.

To PING a managed device:

1. Select the device.

2. Select

Tools > Ping. The results of the PING appear in the

Command window.

Avaya Site Administrator

Avaya Site Administrator (ASA) is a system management tool designed for user administration and maintenance of IP enabled Avaya Communication Manager telephony systems and IP phones. ASA also provides terminal emulation capabilities for general administration of other types of voice devices.

* Note: ASA is part of Avaya Integrated Management.

Avaya Network Manager Console in Standalone Mode will recognize Media Servers and IP phones that can be managed by ASA. If you have ASA installed on your computer, you can launch ASA to manage an appropriate device from Avaya Network Management Console.

To launch the main ASA window, select with no telephony device selected. The main ASA window opens.

To launch ASA on an appropriate switch, gateway, or IP phone:

1. Select an appropriate managed telephony device.

Avaya Network Mana g em e nt Console User Guide 65

Tools > Avaya Site Administration

Chapter 6

2. Select Tools > Avaya Site Administration.

Double-click an appropriate managed telephony device.

— If you selected a Communication Manager Media Server, ASA

connects to the device and opens the appropriate form for the server.

— If you selected an IP phone, ASA connects to the

Communication Manager Media Server controlling the selected phone and opens the appropriate form for the phone’s extension.

66 Avaya Network Mana gement Console User Guide

Avaya Network Management Console Application Launcher

Avaya MultiSite Administration

Avaya MultiSite Administration is a system management tool designed for configuration of Communication Manager Media Servers and Media Gateways, and upgraded DEFINITY

* Note: Avaya MultiSite Administration is part of Avaya Integrated

Management.

To launch the main Avaya MultiSite Administration window:

servers.

Select

Tools > Avaya MultiSite Administration with no device

selected. The main Avaya MultiSite Administration window opens.

To launch Avaya MultiSite Administration on an appropriate device:

1. Select an appropriate managed device.

2. Select

Tools > Avaya MultiSite Adm inistration. Avaya MultiSite

Administration opens on the selected device.

Avaya Fault and Performance Manager

Avaya Fault and Performance Manager is a system management tool designed for monitoring the performance and viewing faults on Avaya Media Servers and Gateways, and upgraded DEFINITY

* Note: Avaya Fault and Performance Manager is part of Avaya

Integrated Management.

To launch the main Avaya Fault and Performance Manager window,

Tools > Avaya Fault and Performance Manager with no device selected.

select The main Avaya Fault and Performance Manager window opens.

servers.

To launch Avaya Fault and Performance Manager on an appropriate device:

1. Select an appropriate managed device.

2. Select

Tools > Avaya F au lt and Performance Manager. Avaya Fault and

Performance Manager opens on the selected device.

Avaya Network Mana g em e nt Console User Guide 67

Chapter 6

Avaya VAL Manager

Avaya VAL Manager is a system management tool designed for Voice Announcements over LAN (VAL) on Avaya switches that support VAL.

* Note: Avaya VAL Manager is part of Avaya Integrated

Management.

Avaya Wireless

To launch the main Avaya VAL Manager window, select

VAL Manager

window opens.

To launch Avaya VAL Manager on an appropriate VAL board:

1. Select an appropriate VAL board.

2. Select

Double-click an appropriate managed device. Avaya VAL Manager opens on the selected device.

Avaya Wireless is a system management tool designed for configuration of Avaya Wireless (AP 1 and 2) devices.

To launch Avaya Wireless on an appropriate Access Point (AP) device:

with no device selected. The main Avaya VAL Manager

Tools > Avaya VAL Manager.

Tools > Avaya

1. Select an appropriate managed device.

2. Select

68 Avaya Network Mana gement Console User Guide

Tools > Avaya Wireless.

Double-click an appropriate managed device. Avaya Wireless opens on the selected switch.

Extreme EPICenter

Extreme EPICenter is a device management tool used to manage Extreme switches connected to your network. Currently supported switches are:

• Alpine 3804

• Alpine 3808

• Black Diamond 6804

• Black Diamond 6808

• Summit 200-24

• Summit 200-48

• Summit 300-24

• Summit 300-48

Avaya Network Management Console Application Launcher

• Summit 400-48t

To launch Extreme EPICenter on a supported Extreme switch:

1. Select a supported Extreme switch.

2. Select

* Note: When you launch Extreme EPICenter from Avaya Network

Tools > Extreme EPICenter.

Double-click a supported Extreme switch. Extreme EPICenter opens for the selected switch.

Management Console, the Avaya Management Login dialog box opens. If you enter a username that matches a username configured on the Extreme device, you receive the administrative rights assigned to the username on the device. If you enter a username that does not match a username on the Extreme device, you receive the administrative rights assigned to the username in Avaya Network Management.

Avaya Network Mana g em e nt Console User Guide 69

Chapter 6

Launching Network-wide Applicat ions

To launch a network-wide application, select Tools > Application Name, where Application Name is the name of the network-wide application you want to run. The network-wide application opens.

* Note: Avaya SMON Manager is only available with the purchase of

an SMON license. For more information on SMON licenses, refer to Appendix B, Setting up the SMON License in the Avaya SMON Manager User Guide.

* Note: Not all network-wide applications can be launched when

running a remote session of Avaya Network Management Console.

If you configured Network Management’s Login Mode for use with SNMPv3, you are prompted to log in to each network-wide application when it starts up.

70 Avaya Network Mana gement Console User Guide

Network Maps

This chapter provides a detailed description of Network Maps in Avaya Network Management Console. It includes the following sections:

• Introduction to Network Maps Maps.

• Managing Network Maps open, save, and print Network Maps.

• Importing Devices into the Network Map instructions on importing devices into the Network Map.

• Exporting the Network Map exporting the devices in a Network Map to a file.

Introduction to Network Maps

The Network Map is the set of devices that can be viewed in Avaya Network Management Console. The Network File provides a method of storing information about the devices in a Network Map. You can create a number of Network Maps and save each one to a separate file. This can be useful in maintaining backups when major changes are made to the Network Map. When changes are made to a Network Map, they are saved in the map’s Network File.

- An introduction to Network

- Instructions on how to create,

- Detailed

- Detailed instructions on

Devices can be imported into a Network Map from a text file. In addition, you can export the Network Map for use with other applications. For more information on exporting the current Network Map, refer to “Exporting the Network Map” on page 75

Managing Network Maps

The following sections provide instructions for creating, opening, saving, and printing

Avaya Network Mana g em e nt Console User Guide 71

Network Maps.

Chapter 7

Creating a Network Map

To create a new Network Map:

1. Select

2. Enter a name for the file in the New map name field.

3. Click

File > New > Map. The Create New Map dialog box opens.

Figure 7-1. Create New Map Dialog Box

OK. A new Network Map is created.

4. Add subnets and devices to the Network Map using one of the following methods:

— Discovery - For more information, refer to “Discovering

Subnets and Nodes” on page 92.

— Manual Entry - For more information, refer to “Manually

Adding Devices” on page 59.

— Importing - For more information, refer to “Importing

Devices into the Network Map” on page 74.

72 Avaya Network Mana gement Console User Guide

Opening a Network Map

To open a Network Map:

Network Maps

1. Select

2. Select a Network Map from the list.

3. Click

File > Open > Map. The Open Map dialog box opens.

Figure 7-2. Open Map Dialog Box

Open. The selected Network Map opens.

Saving a Network Map to a Different Name

To save a Network Map to a different Name:

1. Select

2. Enter a name for the file in the Map Name field.

3. Click

File > Save As. The Save Map As dialog box opens.

Figure 7-3. Save Map As Dialog Box

Save As. The Network Map is saved.

Avaya Network Mana g em e nt Console User Guide 73

Chapter 7

Printing a Network Map

To print a Network Map, select File > Print. The Network Map is printed.

Importing Devices into the Network Map

Devices can be imported from a text file into the Network Map. The information for each device must be on a single line, with the various information fields for the device separated by commas. This file is referred to as a Comma Separated Value (CSV) file.

The following is an example of rows in a CSV file:

.1.3.6.1.4.1.23.1.6.4.11,149.49.32.253,149.49.48.215,255.255.255.0,00:C0:4F:91:1A:26,Days2 ,Days2,30,5

.1.3.6.1.4.1.23.1.6.4.11,149.49.32.184,149.49.48.91,255.255.255.0,00:C0:3E:11:B3:14,Venus,, ,45,6

.1.3.6.1.4.1.23.1.6.4.11,149.49.32.251,149.49.43.210,255.255.0.0,00:C0:1F:01:C2:11,Lazy23, Lazy23,20,3

,149.49.48.204,255.255.255.0,00:A7:F2:11:BA:34,Oddball,Harpo,Harpo,60,7

* Note: The information fields of the CSV file will be different

depending on whether SNMP V1 or V3 is active.

For information on the structure of CSV files of devices to import to a Network Map, refer to “CSV File Structure” on page 75

To import devices from a CSV file into the current Network Map:

1. Select

File > Import. A standard file browser opens.

2. Browse to the CSV file.

3. Click

Open. The devices in the CSV file are imported into the

current Network Map.

If a device listed in the file has the same IP address as a device already existing in the Network Map, the device details in the CSV file overwrite those in the Network Map. If a syntax error exists in the CSV file, the import stops after it has processed all the devices listed before the error.

74 Avaya Network Mana gement Console User Guide

Exporting the Network Map

The current Network Map can be exported to CSV files for use with applications, such as Microsoft Excel. For information on the structure of CSV files of exported Network Maps, refer to “CSV File Structure” on

page 75.

To export devices from the current Network Map to a CSV file:

Network Maps

1. Select

2. Browse to the directory to which you want to save the file.

3. Enter a name for the CSV file in the

4. Click

CSV File Structure

The structure of the information in the CSV file is described in the following table.

Field Description

Device Type SysOId

IP Address The IP address of the device.

File > Export > Map. A standard file browser opens.

Name field.

Save. The current Network Map is exported to the specified

CSV file.

Table 7-1. CSV Network File Syntax

The SysOId that defines the type of device.

* Note: For IP Devices that do not use

SNMP, this field is empty.

IP Subnet Mask The IP subnet mask.

Agent MAC Address

Name The name or best name of the device.

Read Community

Write Community

User A user name as defined in the User

Avaya Network Mana g em e nt Console User Guide 75

The MAC address of the agent.

The read community of the device. Only applicable for SNMP protocol V1.

The write community of the device. Only applicable for SNMP protocol V1.

Administration. Only applicable for SNMP protocol V3.

Chapter 7

Table 7-1. CSV Network File Syntax (Continued)

Field Description

Retries The number of times an application will

poll the device without receiving a response before timing out.

Timeouts The number of milliseconds an application

will poll the device without receiving a response before timing out.

76 Avaya Network Mana gement Console User Guide

Introduction to the Discovery Window

This chapter provides an introduction to the Discovery window. It includes the following sections:

• Opening the Discovery Window open the Discovery window.

• The Discovery User Interface window.

• Closing the Discovery Window the Discovery window.

Opening the Discovery Window

To open the Discovery window:

Click .

Select

Discovery

Menu Bar

Actions > Discovery. The Discovery window opens.

Figure 8-1. Discovery Window

- Instructions on how to

- A description of the Discovery

- Instructions on how to close

Discovery

Toolbar

Subnets

Table

Discovery

Log Area

Avaya Network Mana g em e nt Console User Guide 77

Discovery

Dialog Area

Discovery

Status Bar

Chapter 8

The Discovery User Interface

The Discovery user interface consists of the following elements:

• Discovery Menu Bar - Menus for accessing Discovery functions. For more information on Discovery menus, refer to Appendix A,

Network Management Menus.

• Discovery Toolbar functions.

• Subnets Table and discovered subnets.

• Discovery Dialog Area boxes open.

• Discovery Log Area Log opens.

• Discovery Status Bar Discovery session.

- Toolbar buttons for accessing Discovery

- A table of subnets listed in the Network View

- A resizeable window where the Discovery

- A resizeable window where all dialog

- Displays information about the current

78 Avaya Network Mana gement Console User Guide

Discovery Toolbar

The table below describes the buttons on the Discovery Toolbar and gives the equivalent menu options.

Button Description Menu Item

Introduction to the Discovery Window

Table 8-1. Discovery Toolbar

Saves the current Discovery settings.

Opens the Discovery Options dialog box.

Starts a Discovery based on the default routers of the management station and the contents and settings of the Subnet Table.

Stops a Discovery process.

Adds a subnet to the Subnet Table.

Opens the Modify Subnet dialog box.

Deletes the selected subnet from the Subnet Table.

Checks the Discover field for the selected subnet.

File > Save As

File > Options

Actions > Discover

Actions > Stop Network Discovery

Edit > Add

Edit > Modify

Edit > Delete

Edit > Select

Unchecks the Discover field for the

Edit > Unselect

selected subnet.

Opens the Discovery Log.

Opens context-sensitive help.

Avaya Network Mana g em e nt Console User Guide 79

View > Discovery Log

Help > Help On

Chapter 8

Subnets Table

The Subnets Table contains a list of subnets from the following sources:

• The current Network Map.

• Subnets added to the Subnets Table manually by the user.

• Subnets found in a Discovery.

The following table provides a list of the fields in the Subnets Table and provides an explanation of each field.

Table 8-2. Subnets Table Fields

Field Name Description

Subnet The IP address of the subnet.

Mask The subnet mask.

Router The IP address of the subnet’s router.

Status The status of Discovery on this subnet. Possible

statuses are:

• Stop - The Discovery was stopped by the user.

• In progress - Discovery on this subnet is currently in progress.

• Done - Discovery on this subnet has been completed.

Discover A checkbox determining whether or not Discovery

should search for nodes on the subnet.

• Checked: Discovery will search for nodes on this subnet.

• Unchecked: Discovery will not search for nodes on this subnet.

Nodes The numbers of nodes discovered in the subnet.

To sort the Subnet Table by one of the fields, click the field’s column header. To reverse the sort order, click the column header again.

80 Avaya Network Mana gement Console User Guide

Discovery Dialog Area

The area at the right of the Subnets Table is where all dialog boxes open. This area can be resized by dragging the vertical splitter bar with the mouse. When a dialog box opens, it replaces the current dialog box open in the Dialog Area. When no dialog box is open, the Dialog Area disappears and the Subnets Table expands to take its place.

Discovery Log Area

The area under the Subnets Table is where the Discovery Log opens. This area can be resized by dragging the horizontal splitter bar with the mouse. When the Discovery Log is closed, the Log Area disappears and the Subnets Table expands to take its place.

Discovery St atus Bar

Introduction to the Discovery Window

The Discovery Status Bar provides information about the current Discovery including:

• Current Discovery Phase - The phase of the current Discovery. Possible phases are:

— Ready - There is no Discovery in progress.

— Discovering Devices - Discovery is searching for subnets

and routers.

• Devices - The total number of devices found in the current Discovery.

• Entries in the Log - If there are entries in the Discovery Log, the letter ‘L’ appears in the Status Bar. For information on viewing the Discovery Log, refer to “Using the Discovery Log” on page 98

• Changes Found - If Discovery found subnets and/or nodes that are not in the current Network File, the letter ‘D’ appears in the Status Bar.

Closing the Discovery Window

To close the Discovery window, select File > Exit. The Discovery window closes.

Avaya Network Mana g em e nt Console User Guide 81

Chapter 8

82 Avaya Network Mana gement Console User Guide

Discovering Your Network

This chapter provides detailed instructions on how to use Avaya Network Management Console’s Discovery feature. It includes the following sections:

• Setting Discovery Options Discovery options.

• Discovering Subnets and Nodes discover the subnets and devices in your network.

• Using the Discovery Log the Discovery Log and instructions on how to handle problems accessing routers, save the Discovery Log, and delete log entries.

• Manually Discovering System View discover the VoIP devices in your network.

• Using the System View Log System View Log.

* Note: All toolbar buttons and menu items referred to in this

chapter are in the Discovery Window.

Setting Discovery Options

The Discovery Options dialog box allows you to configure Discovery options. Using the Discovery Options dialog box, you can configure the method and range of Discovery, the method Discovery uses for selecting names for discovered nodes, and the types of nodes Discovery will find. The following topics are discussed in this section:

- Instructions on how to set

- Instructions on how to

- A description of the information in

- Instructions on how to

- Instructions on how to open the

• Configuring Discovery Method and Range

• Configuring Discovery’s Naming Method

• Selecting Device Types to Discover

Avaya Network Mana g em e nt Console User Guide 83

Chapter 9

To configure Discovery options:

Click in the Discovery toolbar.

Select

File > Options in the Discovery menu bar. The Discovery

Options dialog box opens.

Configuring Discovery Method and Range

To configure the method and range of Discovery:

1. Click the box. The IP Discovery page of the Discovery Options dialog box appears.

IP Discovery tab at the top of the Discovery Options dialog

Figure 9-1. IP Discovery Options Dialog Box

2. Configure the IP Discovery options.

3. Click

84 Avaya Network Mana gement Console User Guide

Apply. IP Discovery Options are configured.

Discove r ing Your Net w ork

The following table provides a list of the fields in the IP Discovery page of the Discovery Options dialog box.

Table 9-1. IP Discovery O ptions

Field Name Description

Default gateway for the CVS host

Maximum subnet size to ping

The IP address of the default gateway used for Discovery. By default, this is the Gateway IP Address for the Network Management management station.

The mask applied to the subnet address to determine the number of IP addresses in the subnet. Possible values are:

Disable Ping (Ping is not used to

• discover devices.)

255.255.255.252 (2 hosts)

•

255.255.255.248 (6 hosts)

•

255.255.255.240 (14 hosts)

•

255.255.255.224 (30 hosts)

•

255.255.255.192 (62 hosts)

•

255.255.255.128 (126 hosts)

•

255.255.255.0 (254 hosts)

•

255.255.254.0 (510 hosts)

•

255.255.252.0 (1022 hosts)

•

255.255.248.0 (2046 hosts)

•

255.255.240.0 (4094 hosts)

•

255.255.224.0 (8190 hosts)

•

255.255.192.0 (16382 hosts)

•

255.255.128.0 (32766 hosts)

•

255.255.0.0 (65534 hosts)

* Note: The larger the maximum

number of IP addresses per subnet the longer it will take for Discovery to finish.

Avaya Network Mana g em e nt Console User Guide 85

Chapter 9

Configuring Discovery’s Naming Method

To configure the method Discovery uses for selecting names for discovered nodes:

1. Click the dialog box. The Names Discovery page of the Discovery Options dialog box appears.

Names Discovery tab at the top of the Discovery Options

Figure 9-2. Names Discovery Options Dialog Box

2. Configure the Names Discovery options.

3. Click

86 Avaya Network Mana gement Console User Guide

Apply. Names Discovery Options are configured.

Discove r ing Your Net w ork

The following table provides a list of the fields in the Names Discovery page of the Discovery Options dialog box.

Table 9-2. Names Discovery Options

Field Name Description

Update names for existing entries

This determines whether Discovery updates the names for nodes already listed in the Network Map. Possible states are:

• Update - Discovery updates the names of all discovered nodes. User defined names will be replaced by the best name discovered.

• Don’t Update - The names of existing entries to the Network Map will not be replaced.

Avaya Network Mana g em e nt Console User Guide 87

Chapter 9

Table 9-2. Names Discovery Options (Continued)

Field Name Description

Select best name sequence

This determines the order Discovery uses to define names for discovered nodes. Discovery can use the following sources to determine the name of a node:

• IP - The IP address of the node.

• SNMP system name - The value assigned to the device’s sysName MIB.

• Name Service - The name assigned to the node via a Name Service application.

Possible orders are:

• IP - Discovery will use the IP address of the node as its name.

• SNMP sysName > IP - If there is an SNMP system name, Discovery will use it as the node’s name. Otherwise, Discovery will use the node’s IP address.

• Name Service > SNMP sysName > IP - If there is a Name Service defined name, Discovery will use it as the node’s name. If there is no Name Service defined name, but there is an SNMP system name, Discovery will use it as the node’s name. Otherwise, Discovery will use the node’s IP address.

• SNMP sysName > Name Service > IP - If there is an SNMP system name, Discovery will use it as the node’s name. If there is no SNMP system name, but there is a Name Service defined name, Discovery will use it as the node’s name. Otherwise, Discovery will use the node’s IP address.

88 Avaya Network Mana gement Console User Guide

Selecting Device Types to Discover

To configure the types of devices Discovery will find:

Discove r ing Your Net w ork

1. Click the

Discovered Types tab at the top of the Discovery Options

dialog box. The Discovered Types page of the Discovery Options dialog box appears.

Figure 9-3. Discovered Types Options Dialog Box

2. Configure the Discovered Types options.

3. Click

OK. Discovered Types Options are configured.

The Discovered Types page of the Discovery Options dialog box has two listboxes. Only devices in the Discovery. Devices listed in the

Discovered Types listbox will be found by

Undiscovered Types listbox are ignored.

To add device types to the Discovered Types list:

1. Select a device type from the

2. Click . The device type is moved to the

Undiscovered Types list.

Discovered Types list.

To remove device types from the Discovered Types list:

1. Select a device type from the

2. Click . The device type is removed from the

Discovered Types list.

Discovered Types

list.

Avaya Network Mana g em e nt Console User Guide 89

Chapter 9

* Note: Avaya Network Management Console supports discovery of

the following Avaya IP phones: Avaya 4601, Avaya 4610, Avaya 4690.

* Note: Avaya Network Management Console supports discovery of

the following Extreme switches: Alpine 3804, Alpine 3808, Black Diamond 6804, Black Diamond 6808, Summit 200-24, Summit 200-48, Summit 300-24, Summit 300-48, Summit 400-48t.

* Note: Avaya Network Management Console supports discovery of

Avaya Converged Communications Servers.

Using the Discovery Scheduler

The Discovery Scheduler can be used to set Network Discovery to run at regular intervals and from specific start to end dates.

To schedule network discovery:

1. Select

Actions > Schedule Network Discov ery in the Discovery menu

bar. The Discovery Scheduler dialog box opens.

Figure 9-4. Discovery Scheduler Dialog Box

90 Avaya Network Mana gement Console User Guide

2. Configure the Discovery Scheduler options.

Discove r ing Your Net w ork

3. Click

Apply. Discovery Scheduler parameters are configured.

* Note: At different stages while Network Discovery is running,

certain operations of Network Management Console are disabled.

The following table provides a list of the fields in the Discovery Scheduler dialog box.

Table 9-3. Discovery Scheduler

Field Name Description

Enable Scheduler When checked, the Discovery Scheduler is

enabled.

Recurrence Pattern

The frequency to run Network Discovery. Possible values are:

Hour - Select the hourly interval

• between each discovery.

Daily - Select the daily interval

• between each discovery.

Weekly - Select the weekly interval

• between each discovery.

•

Monthly - Select the monthly interval

between each discovery.

Start time Select the time to start the scheduled

discovery.

Range of recurrence

Select the start date and end parameter for the schedule. Possible end values are:

• No end date

• End after x occurrences - Enter the number of times after which Discovery Scheduler does not run Network Discovery.

• End by - Enter the date after which Discovery Scheduler does not run Network Discovery.

Avaya Network Mana g em e nt Console User Guide 91

Chapter 9

Discovering Subnets and Nodes

The Discovery function can be used to discover all the subnets and nodes in your network, or search for nodes on specific subnets.

For information on configuring Discovery Options, refer to “Setting

Discovery Options” on page 83.

Problems during Discovery are reported in the Discovery Log. For more information, refer to “Using the Discovery Log” on page 98

The following topics are discussed in this section:

• Discovering All Subnets and Nodes

• Discovering Nodes on Specific Subnets

• Manually Adding Subnets

• Modifying Subnets

• Subnet Parameters

• Deleting Subnets

Discovering All Subnets and Nodes

To discover all the subnets and nodes in your network:

1. Select

2. Click

3. Click in the Discovery toolbar.

Edit > Delete All in the Discovery menu bar. A confirmation

dialog box opens.

OK. All subnets in the Subnets Table are deleted.

Select process begins, and the Discovery Progress window opens.

Actions > Discover in the Discovery menu bar. The Discovery

Figure 9-5. Discovery Progress Window

92 Avaya Network Mana gement Console User Guide

Discove r ing Your Net w ork

To stop the Discovery, click Stop. A confirmation dialog box opens.

Yes. Discovery finishes adding the current node to the table

Click and stops.

When the Discovery finishes, the Subnets Table will contain a list of the subnets discovered in your network.

4. Click in the Discovery toolbar.

Select

File > Update Map in the Discovery menu bar. The Network

Map is updated with the results of the Discovery and saved to its corresponding Network File. After the Network Map is updated, System View Discovery runs automatically and the Network Map is updated with the System View tab.

Discovering Nodes on Specific Subnets

To select subnets upon which Discovery will search for nodes:

1. Check the want to discover nodes.

1. In the Subnets Table, select the subnets upon which you want to

discover nodes.

To select more than one subnet:

—Press SHIFT and select the last subnet in a contiguous

selection.

Discover checkbox for each subnet upon which you

—Press CTRL and select additional subnets for a

non-contiguous selection.

2. Click in the Discovery toolbar.

Select

Edit > Select. The Discover checkbox for each selected subnet

is checked.

* Note: If the subnet you want to discover does not appear in the

Subnets Table, add it manually. For more information on adding Subnets to the Subnets Table, refer to “Manually

Adding Subnets” on page 95.

Avaya Network Mana g em e nt Console User Guide 93

Chapter 9

To unselect subnets upon which Discovery will search for nodes:

1. Uncheck the

Discover checkbox for each subnet upon which you

do not want to discover nodes.

1. In the Subnets Table, select the subnets upon which you do not

want to discover nodes.

To unselect more than one subnet:

—Press SHIFT and select the last subnet in a contiguous

selection.

—Press CTRL and select additional subnets for a

non-contiguous selection.

2. Click in the Discovery toolbar.

Select

Edit > Unselect. The Discover checkbox for each unselected

subnet is unchecked.

To start Discovery on the subnets whose

Discover checkbox is checked:

Click in the Discovery toolbar.

Select process begins searching for nodes on the subnets whose

Actions > Discover in the Discovery menu bar. The Discovery

Discover

checkbox is checked, and the Discovery Progress window opens.

Figure 9-6. Discovery Progress Window

To stop the Discovery, click Stop. A confirmation dialog box opens. Click

Yes. Discovery finishes adding the current node to the table and stops.

Discovery searches for nodes in the selected subnet. When the Discovery finishes, it updates the Subnets Table with the information discovered.

94 Avaya Network Mana gement Console User Guide

Discove r ing Your Net w ork

To update the Network Map with the updated information:

Click in the Discovery toolbar.

Select

File > Update Map in the Discovery menu bar. The Network

Manually Adding Subnets

To manually add a subnet to the Subnets Table:

1. Click in the Discovery toolbar.

Select dialog box opens.

Edit > Add in the Discovery menu bar. The Add Subnet

Figure 9-7. Add Subnet Dialog Box

2. Enter the subnet parameters in the dialog box. For information on the fields in the Add Subnet dialog box, refer to “Subnet

Parameters” on page 97.

3. Click

Avaya Network Mana g em e nt Console User Guide 95

Apply. The subnet is added to the current Network Map.

Chapter 9

4. Click in the Discovery toolbar.

Modifying Subnets

To modify a subnet in the current Network Map:

1. Select a subnet in the Subnets Table.

2. Click in the Discovery toolbar.

Select

File > Update Map in the Discovery menu bar. The Network

Double-click the selected subnet.

Select

Edit > Modify in the Discovery menu bar. The Modify

Subnet dialog box opens.

Figure 9-8. Modify Subnet Dialog Box

3. Modify the parameters in the dialog box. For information on the fields in the Add Subnet dialog box, refer to “Subnet Parameters”

on page 97.

4. Click

Apply. The subnet is modified in the current Network View.

96 Avaya Network Mana gement Console User Guide

5. Click in the Discovery toolbar.

Discove r ing Your Net w ork

Subnet Parameters

The following table provides a list of the parameters in the Add Subnet and Modify Subnet dialog boxes.

Parameter Description

Subnet IP IP address of the subnet.

Mask IP/Router IP Determines whether a subnet mask or a

Select

File > Update Map in the Discovery menu bar. The Network

File is updated with the information in the Network Map. After the Network Map is updated, System View Discovery runs automatically and the Network Map is updated with the System View tab.

Table 9-4. Subnet Parameters

specific router is used for the subnet.

• Subnet Mask - A subnet mask is used for the subnet. You must enter a valid subnet mask in the

field. The Router field is

Mask

IP Subnet

ignored.

• Router - The subnet’s router is used for the subnet. You must enter the router’s IP address in the

Router

field. The IP Subnet Mask field is ignored.

IP Subnet Mask The IP subnet mask.

Router The IP address of the subnet’s router.

Discover Nodes Determines whether Discovery will

search for nodes on the subnet. If checked, Discovery will search for nodes on the subnet. If unchecked, Discovery will not search for nodes on the subnet.

Avaya Network Mana g em e nt Console User Guide 97

Chapter 9

Deleting Subnets

To delete a subnet from the Subnets Table:

1. Select a subnet in the Subnets Table.

— To select multiple subnets, press CTRL while selecting

additional subnets.

2. Click in the Discovery toolbar.

Select dialog box opens.

3. Click

Edit > Delete in the Discovery menu bar. A confirmation

Yes. The selected subnets are deleted from the Subnets Table.

Using the Discovery Log

The progress of the Discovery process is reported in the Discovery Log. If the Discovery Log contains entries, an “L” appears in the Status Bar of the Discovery window. Error entries are bold in the Discovery Log.

To view the Discovery Log:

Click in the Discovery toolbar.

Select Log opens under the Subnets Table.

View > Log Report in the Discovery menu bar. The Discovery

Figure 9-9. Discovery Log

The Discovery Log enables performing the following actions:

• Configuring Router Access Parameters

• Saving the Discovery Log

• Deleting Log Entries

• Clearing the Discovery Log

98 Avaya Network Mana gement Console User Guide

Configuring Router Access Parameters

You can configure the SNMP parameters for a router that Discovery could not access. This may allow Discovery to search the router’s subnets for nodes. To view router access parameters, click the router’s access error message in the Discovery Log. The Router Access Configuration dialog box opens.

Figure 9-10. Router Access Configuration Dialog Box

Discove r ing Your Net w ork

The dialog box contains the router access error message and the current router access configuration parameters. The following table provides a list of the parameters in the Router Access Configuration dialog box and their descriptions.

Table 9-5. Router Access Configuration Parameters

Field Name Description

SNMP The SNMP protocol. Possible SNMP

protocols are:

• Snmp V1

• Snmp V3

Read community The read community of the router. Only

applicable for SNMP protocol V1.

Write community

User A user name as defined in the User

The write community of the router. Only applicable for SNMP protocol V1.

Administration. Only applicable for SNMP protocol V3.

Avaya Network Mana g em e nt Console User Guide 99

Chapter 9

Table 9-5. Router Access Configuration Parameters (Continued)

Field Name Description

Retries The number of times Discovery will ping

the router with no response before giving up.

Timeout (milliseconds)

To change the router access configuration and retry discovering nodes on the subnet:

1. Change some of the router access configuration parameters.

2. Click

OK. The router access configuration is changed, and

Discovery will try to find nodes on the subnet.

Saving the Discovery Log

To save the Discovery Log to a file:

1. Click next to the Discovery Log. The Save As dialog box opens.

2. Enter a filename, and browse to the directory in which to save the

file.

3. Click

Save. The Discovery Log is saved to the specified file.

The amount of time (in milliseconds) Discovery will ping the router with no response before timing out.

Deleting Log Entries

To delete an entry from the Discovery Log:

1. Select an entry.

— To select multiple entry, press CTRL while clicking on

additional entries.

2. Click next to the Discovery Log. The selected entries are deleted from the Discovery Log.

Clearing the Discovery Log

To clear all entries from the Discovery Log:

1. Click next to the Discovery Log.

100 Avaya Network Management Console Use r Guide

Avaya Integrated Management Release 2.2 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

Preface

The Purpose of This Manual

Who Should Use This Manual

Organization of This Manu al

Network Management in Standalone Mode

Network Management In Standalone Mode Overview

Network Management in Standalone Mode Terms

What is Avay a Network Management Server

What is Avay a Ne two r k Management Console

What is a Network Map

What is Discovery

What is Event Handling

What is Remote Access

Avaya Network Management Server

Introduction to Avaya Network Management Server

Starting Avaya Network Management Server

Stopping Avaya Network Ma nagement Server

Avaya Network Management Console Introduction

Starting Avaya Netw ork Management Console

Avaya Network Management Console User Interface

Toolbar

Network Tree

Network Table

Dialog Area

St atus Bar

Using Tooltips

Requesting Write Permission

Avaya Network Management Console Options

SNMP Access Parameters

Default SNMP Access Parameters

Setting SNMP Access Parameters for IP Ranges

Setting Specific IP Parameters

Setting Connectivity Polling Parameters

Selecting a Default Map

Setting Read/Write Defaults

Using Avaya Network Management Console Tables

Using Avaya Network Management Console Help

Opening the Help to the Contents Page

Opening the Help to a Topic of Interest

Closing Avaya Network Management Console

Avaya Network Management Console Network Tree

Introduction to the Network Tree

Using the Network Tree

The Subnet View

The Device Type View

The System View

Custom Views

Creating Custom Views

Modifying Custom Views

Deleting Custom Views

Adding Branches in Custom Views

Modifying Branches in Custom Views

Printing the Network Tree

Searching the Tree

Avaya Network Management Console Network Table

Using the Network Table

Network Table Fields

Network Table Colors

Managing Objects

Manually Adding De vices

Modifying Devices

Device Parameters

Deleting Devices

Avaya Network Management Console Application Launcher

Launching Device Applications

Device Manager

Telnet

Web Session

PING

Avaya Site Administrator

Avaya MultiSite Administration

Avaya Fault and Performance Manager

Avaya VAL Manager

Avaya Wireless

Extreme EPICenter