Every effort was made to ensure that the information in this document
was complete and accurate at the time of printing. However, information
is subject to change.
Warranty
Avaya Inc. provides a limited warranty on this product. Refer to your
sales agreement to establish the terms of the limited warranty. In
addition, Avaya’s standard warranty language as well as information
regarding support for this product, while under warranty, is available
through the following Web site: http://www.avaya.com/support
.
Preventing Toll Fraud
"Toll fraud" is the unauthorized use of your telecommunications system
by an unauthorized party (for example, a person who is not a corporate
employee, agent, subcontractor, or is not working on your company's
behalf). Be aware that there may be a risk of toll fraud associated with
your system and that, if toll fraud occurs, it can result in substantial
additional charges for your telecommunications services.
Avaya Fraud Intervention
If you suspect that you are being victimized by toll fraud and you need
technical assistance or support, in the United States and Canada, call the
Technical Service Center's Toll Fraud Intervention Hotline at
1-800-643-2353.
Disclaimer
Avaya is not responsible for any modifications, additions or deletions to
the original published version of this documentation unless such
modifications, additions or deletions were performed by Avaya.
Customer and/or End User agree to indemnify and hold harmless Avaya,
Avaya's agents, servants and employees against all claims, lawsuits,
demands and judgments arising out of, or in connection with,
subsequent modifications, additions or deletions to this documentation
to the extent made by the Customer or End User.
How to Get Help
For additional support telephone numbers, go to the Avaya support Web
site: http://www.avaya.com/support
•Within the United States, click the Escalation Management
link. Then click the appropriate link for the type of support
you need.
•Outside the United States, click the Escalation Management
link. Then click the International Services link that includes
telephone numbers for the international Centers of
Excellence.
. If you are:
Providing Telecommunications Security
Telecommunications security (of voice, data, and/or video
communications) is the prevention of any type of intrusion to (that is,
either unauthorized or malicious access to or use of) your company's
telecommunications equipment by some party.
Your company's "telecommunications equipment" includes both this
Avaya product and any other voice/data/video equipment that could be
accessed via this Avaya product (that is, "networked equipment").
An "outside party" is anyone who is not a corporate employee, agent,
subcontractor, or is not working on your company's behalf. Whereas, a
"malicious party" is anyone (including someone who may be otherwise
authorized) who accesses your telecommunications equipment with
either malicious or mischievous intent.
Such intrusions may be either to/through synchronous
(time-multiplexed and/or circuit-based), or asynchronous (character-,
message-, or packet-based) equipment, or interfaces for reasons of:
•Utilization (of capabilities special to the accessed equipment)
•Theft (such as, of intellectual property, financial assets, or toll
facility access)
•Eavesdropping (privacy invasions to humans)
•Mischief (troubling, but apparently innocuous, tampering)
•Harm (such as harmful tampering, data loss or alteration,
regardless of motive or intent)
Be aware that there may be a risk of unauthorized intrusions associated
with your system and/or its networked equipment. Also realize that, if
such an intrusion should occur, it could result in a variety of losses to
your company (including but not limited to, human/data privacy,
intellectual property, material assets, financial resources, labor costs,
and/or legal costs).
Responsibility for Your Company’s Telecommunications Security
The final responsibility for securing both this system and its networked
equipment rests with you - Avaya’s customer system administrator, your
telecommunications peers, and your managers. Base the fulfillment of
your responsibility on acquired knowledge and resources from a variety
of sources including but not limited to:
•Installation documents
•System administration documents
•Security documents
•Hardware-/software-based security tools
•Shared information between you and your peers
•Telecommunications security experts
To prevent intrusions to your telecommunications equipment, you and
your peers should carefully program and configure:
•Your Avaya-provided telecommunications systems and their
interfaces
•Your Avaya-provided software applications, as well as their
underlying hardware/software platforms and interfaces
•Any other equipment networked to your Avaya products
TCP/IP Facilities
Customers may experience differences in product performance,
reliability and security depending upon network configurations/design
and topologies, even when the product performs as warranted.
Standards Compliance
Avaya Inc. is not responsible for any radio or television interference
caused by unauthorized modifications of this equipment or the
substitution or attachment of connecting cables and equipment other
than those specified by Avaya Inc. The correction of interference caused
by such unauthorized modifications, substitution or attachment will be
the responsibility of the user. Pursuant to Part 15 of the Federal
Communications Commission (FCC) Rules, the user is cautioned that
changes or modifications not expressly approved by Avaya Inc. could
void the user’s authority to operate this equipment.
Product Safety Standards
This product complies with and conforms to the following international
Product Safety standards as applicable:
Safety of Information Technology Equipment, IEC 60950, 3rd Edition, or
IEC 60950-1, 1st Edition, including all relevant national deviations as
listed in Compliance with IEC for Electrical Equipment (IECEE) CB-96A.
Safety of Information Technology Equipment, CAN/CSA-C22.2
No. 60950-00 / UL 60950, 3rd Edition, or CAN/CSA-C22.2 No.
60950-1-03 / UL 60950-1.
Safety Requirements for Information Technology Equipment, AS/NZS
60950:2000.
One or more of the following Mexican national standards, as applicable:
NOM 001 SCFI 1993, NOM SCFI 016 1993, NOM 019 SCFI 1998.
The equipment described in this document may contain Class 1 LASER
Device(s). These devices comply with the following standards:
•EN 60825-1, Edition 1.1, 1998-01
•21 CFR 1040.10 and CFR 1040.11.
The LASER devices used in Avaya equipment typically operate within
the following parameters:
Typical Center W avelengthMaximum Output Power
830 nm - 860 nm-1.5 dBm
1270 nm - 1360 nm-3.0 dBm
1540 nm - 1570 nm5.0 dBm
Luokan 1 Laserlaite
Klass 1 Laser Apparat
Use of controls or adjustments or performance of procedures other than
those specified herein may result in hazardous radiation exposures.
Contact your Avaya representative for more laser product information.
Electromagnetic Compatibility (EMC) Standards
This product complies with and conforms to the following international
EMC standards and all relevant national deviations:
Limits and Methods of Measurement of Radio Interference of
Information Technology Equipment, CISPR 22:1997, EN55022:1998,
and AS/NZS 3548.
Information Technology Equipment - Immunity Characteristics - Limits
and Methods of Measurement, CISPR 24:1997 and EN55024:1998,
including:
•Electrostatic Discharge (ESD) IEC 61000-4-2
•Radiated Immunity IEC 61000-4-3
•Electrical Fast Transient IEC 61000-4-4
•Lightning Effects IEC 61000-4-5
•Conducted Immunity IEC 61000-4-6
•Mains Frequency Magnetic Field IEC 61000-4-8
•Voltage Dips and Variations IEC 61000-4-11
Power Line Emissions, IEC 61000-3-2: Electromagnetic compatibility
(EMC) - Part 3-2: Limits - Limits for harmonic current emissions.
Power Line Emissions, IEC 61000-3-3: Electromagnetic compatibility
(EMC) - Part 3-3: Limits - Limitation of voltage changes, voltage
fluctuations and flicker in public low-voltage supply systems.
Federal Communications Commission Statement
Part 15:
REN is not required for some types of analog or digital facilities. Means
of Connection
Connection of this equipment to the telephone network is shown in the
following tables.
For MCC1, SCC1, CMC1, G600, and G650 Media Gateways:
Manufac t urer’s Port
Identifier
Off premises stationOL13C9.0FRJ2GX,
DID trunk02RV2-T0.0BRJ2GX,
CO trunk02GS20.3ARJ21X
Tie trunkTL31M9.0FRJ2GX
Basic Rate Interface02IS56.0F, 6.0YRJ49C
FIC CodeSOC/
REN/
A.S. Code
02LS20.3ARJ21X
Network
Jacks
RJ21X,
RJ11C
RJ21X
* Note: This equipment has been tested and found to comply with
the limits for a Class A digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which
case the user will be required to correct the interference at his own
expense.
Part 68: Answer-Supervision Signaling
Allowing this equipment to be operated in a manner that does not
provide proper answer-supervision signaling is in violation of Part 68
rules. This equipment returns answer-supervision signals to the public
switched network when:
•answered by the called station,
•answered by the attendant, or
•routed to a recorded announcement that can be
administered by the customer premises equipment (CPE)
user.
This equipment returns answer-supervision signals on all direct inward
dialed (DID) calls forwarded back to the public switched telephone
network. Permissible exceptions are:
•A call is unanswered.
•A busy tone is received.
•A reorder tone is received.
Avaya attests that this registered equipment is capable of providing users
access to interstate providers of operator services through the use of
access codes. Modification of this equipment by call aggregators to block
access dialing codes is a violation of the Telephone Operator Consumers
Act of 1990.
REN Number
For MCC1, SCC1, CMC1, G600, and G650 Media Gateways:
This equipment complies with Part 68 of the FCC rules. On either the
rear or inside the front cover of this equipment is a label that contains,
among other information, the FCC registration number, and ringer
equivalence number (REN) for this equipment. If requested, this
information must be provided to the telephone company.
For G350 and G700 Media Gateways:
This equipment complies with Part 68 of the FCC rules and the
requirements adopted by the ACTA. On the rear of this equipment is a
label that contains, among other information, a product identifier in the
format US:AAAEQ##TXXXX. The digits represented by ## are the ringer
equivalence number (REN) without a decimal point (for example, 03 is a
REN of 0.3). If requested, this number must be provided to the
telephone company.
For all media gateways:
The REN is used to determine the quantity of devices that may be
connected to the telephone line. Excessive RENs on the telephone line
may result in devices not ringing in response to an incoming call. In
most, but not all areas, the sum of RENs should not exceed 5.0. To be
certain of the number of devices that may be connected to a line, as
determined by the total RENs, contact the local telephone company.
1.544 digital interface04DU9-BN6.0FRJ48C,
04DU9-IKN6.0FRJ48C,
04DU9-ISN6.0FRJ48C,
120A4 channel service
unit
04DU9-DN6.0YRJ48C
RJ48M
RJ48M
RJ48M
For G350 and G700 Media Gateways:
Manufacturer’s Port
Identifier
FIC CodeSOC/
REN/
Network
Jacks
A.S. Code
Ground Start CO trunk02GS21.0ARJ11C
DID trunk02RV2-TAS.0RJ11C
Loop Start CO trunk02LS20.5ARJ11C
1.544 digital interface04DU9-BN6.0YRJ48C
04DU9-DN6.0YRJ48C
04DU9-IKN6.0YRJ48C
04DU9-ISN6.0YRJ48C
Basic Rate Interface02IS56.0FRJ49C
For all media gateways:
If the terminal equipment (for example, the media server or media
gateway) causes harm to the telephone network, the telephone
company will notify you in advance that temporary discontinuance of
service may be required. But if advance notice is not practical, the
telephone company will notify the customer as soon as possible. Also,
you will be advised of your right to file a complaint with the FCC if you
believe it is necessary.
The telephone company may make changes in its facilities, equipment,
operations or procedures that could affect the operation of the
equipment. If this happens, the telephone company will provide
advance notice in order for you to make necessary modifications to
maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty
information, please contact the Technical Service Center at
1-800-242- 2121 or contact your local Avaya representative. If the
equipment is causing harm to the telephone network, the telephone
company may request that you disconnect the equipment until the
problem is resolved.
A plug and jack used to connect this equipment to the premises wiring
and telephone network must comply with the applicable FCC Part 68
rules and requirements adopted by the ACTA. A compliant telephone
cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. It is
recommended that repairs be performed by Avaya certified technicians.
The equipment cannot be used on public coin phone service provided by
the telephone company. Connection to party line service is subject to
state tariffs. Contact the state public utility commission, public service
commission or corporation commission for information.
This equipment, if it uses a telephone receiver, is hearing aid compatible.
Canadian Department of Communications (DOC) Interference Information
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme
NMB-003 du Canada.
This equipment meets the applicable Industry Canada Terminal
Equipment Technical Specifications. This is confirmed by the registration
number. The abbreviation, IC, before the registration number signifies
that registration was performed based on a Declaration of Conformity
indicating that Industry Canada technical specifications were met. It
does not imply that Industry Canada approved the equipment.
Installation and Repairs
Before installing this equipment, users should ensure that it is
permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be installed
using an acceptable method of connection. The customer should be
aware that compliance with the above conditions may not prevent
degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative
designated by the supplier. Any repairs or alterations made by the user
to this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect
the equipment.
Declarations of Conformity
United States FCC Part 68 Supplier’s Declaration of Conformity (SDoC)
Avaya Inc. in the United States of America hereby certifies that the
equipment described in this document and bearing a TIA TSB-168 label
identification number complies with the FCC’s Rules and Regulations 47
CFR Part 68, and the Administrative Council on Terminal Attachments
(ACTA) adopted technical criteria.
Avaya further asserts that Avaya handset-equipped terminal equipment
described in this document complies with Paragraph 68.316 of the FCC
Rules and Regulations defining Hearing Aid Compatibility and is deemed
compatible with hearing aids.
Copies of SDoCs signed by the Responsible Party in the U. S. can be
obtained by contacting your local sales representative and are available
on the following Web site: http://www.avaya.com/support
All Avaya media servers and media gateways are compliant with FCC
Part 68, but many have been registered with the FCC before the SDoC
process was available. A list of all Avaya registered products may be
found at: http://www.part68.org
as manufacturer.
by conducting a search using "Avaya"
.
European Union Declarations of Conformity
To order copies of this and other documents:
Call:Avaya Publications Center
Voice 1.800.457.1235 or 1.207.866.6701
FAX 1.800.457.1764 or 1.207.626.7269
Write: Globalware Solutions
200 Ward Hill Avenue
Haverhill, MA 01835 USA
Attention: Avaya Account Management
E-mail: totalware@gwsmail.com
For the most current versions of documentation, go to the Avaya
support Web site: http://www.avaya.com/support
.
Avaya Inc. declares that the equipment specified in this document
bearing the "CE" (Conformité Europeénne) mark conforms to the
European Union Radio and Telecommunications Terminal Equipment
Directive (1999/5/EC), including the Electromagnetic Compatibility
Directive (89/336/EEC) and Low Voltage Directive (73/23/EEC).
Copies of these Declarations of Conformity (DoCs) can be obtained by
contacting your local sales representative and are available on the
following Web site: http://www.avaya.com/support
.
Japan
This is a Class A product based on the standard of the Voluntary Control
Council for Interference by Information Technology Equipment (VCCI).
If this equipment is used in a domestic environment, radio disturbance
may occur, in which case, the user may be required to take corrective
actions.
Welcome to Avaya Network Management Console in Standalone Mode.
This chapter provides an introduction to the structure and assumptions
of this manual. It includes the following sections:
•The Purpose of This
manual.
•Who Should Use This
manual.
Manual - A description of the goals of this
The Purpose of This Manual
This manual contains information needed to use Avaya Network
Management Console in Standalone Mode efficiently and effectively.
Who Should Use This Manual
This manual is intended for network managers familiar with network
management and its fundamental concepts.
Organization of This Manu al
Manual - The intended audience of this
This manual is structured to reflect the following conceptual divisions:
•Preface - A description of the manual’s purpose, intended
audience, and organization.
•Network Management in Standalone Mode
of Avaya Network Management Console in Standalone Mode,
including a discussion of basic network management concepts.
•Avaya Network Management Server
Avaya Network Management Server including instructions on
starting Avaya Network Management Server from your
computer.
Avaya Network Mana g em e nt Console User Guide1 1
- An overview of
- An overview
Preface
•Avaya Network Management Console Introduction - An
introduction to Avaya Network Management Console, including
instructions on starting Avaya Network Management Console, a
detailed description of Avaya Network Management Console’s
user interface, and instructions on how to use Avaya Network
Management Console’s on-line help.
•Avaya Network Management Console Network Tree
description of the Avaya Network Management Console network
tree including its default views - the Subnet View and Device
Type View - and the System View for networks containing VoIP
devices. It also includes instructions on how to create custom
views and search the tree.
•Avaya Network Management Console Network Table
description of the Avaya Network Management Console network
table and instructions on how to add, delete, and modify objects
in the table.
•Avaya Network Management Console
Application Launcher - Instructions on how to launch device-
specific and network-wide applications from Avaya Network
Management Console.
•Network Maps
- An explanation of Network Maps, instructions
on how to create, open, save, and print Network Maps, and
instructions on importing devices into Network Maps and
exporting devices from Network Maps.
•Introduction to the Discovery Window
- Instructions on how
to open and close the Discovery window and a description of the
Discovery window.
- A
- A
•Discovering Your Network
- Instructions on how to use
Network Management in Standalone Mode to discover the
subnets, nodes and VoIP devices on your network. It also includes
an explanation of the Discovery Log and how to configure a
router’s access parameters including SNMP V1 or SNMP V3
protocol.
•Introduction to the Event Manager
- Instructions on how to
open and close the Event Manager and a description of the Event
Manager.
•Managing Events
- Instructions on how to use the Event
Manager to view, filter, and delete events from the Event Log
Browser, define event actions, and assign actions to events.
•Remote Access
- Instructions on running Avaya Network
Management Console remotely, including security issues.
12Avaya Network Mana gement Console User Guide
1
Network Management in
Standalone Mode
This chapter provides an overview of Network Management in
Standalone Mode and provides a general description of network
management using Network Management in Standalone Mode. This
chapter includes the following sections:
•Network Management In Standalone Mode Overview
general description of Network Management in Standalone
Mode.
•Network Management in Standalone Mode Terms
Definitions of terms used in this documentation.
•What is Avaya Network Management Server
of the Avaya Network Management Server and its functions.
•What is Avaya Network Management Console
description of Avaya Network Management Console and its
functions.
•What is a Network Map
their functions.
•What is Discovery
Discovery feature.
•What is Event Handling
view them using the Event Manager.
•What is Remote Access
capability of Network Management in Standalone Mode.
- A description of Network Management’s
- A description of Network Maps and
- A description of events and how to
- An description of the remote access
- A description
-
- A
- A
More detailed information about each of the topics can be found in
subsequent chapters.
Avaya Network Mana g em e nt Console User Guide13
Chapter 1
Network Management In Standalone Mode
Overview
Network Management in Standalone Mode includes Avaya Network
Management Server, and Avaya Network Management Console, an
application that allows you to view the devices in your network. Avaya
Network Management Console also provides a platform from which you
can launch applications to manage network devices and monitor the
traffic on your network. In addition, Network Management in
Standalone Mode provides a Discovery service which can search your
network for devices and an Event Log which reports network events.
Network Management in Standalone Mode uses a client/server
architecture allowing multiple users to access the Avaya Network
Management Server simultaneously. Web based technology provides a
method for accessing and managing your network from any computer
with Internet access.
The figure below illustrates the flow of information between the
different components that comprise Network Management in
Standalone Mode and Network Management applications.
Figure 1-1. Network Management Overview
Applications
Network File
n
I
e
r
t
n
e
t
P330
G700
Avaya Network
Managment
Console
Remote Access
P882
Network
Devices
Device Managers
Network-wide
Applications
User InputUser Input
Avaya Network
Management
Server
Avaya Network
Managment
Console
Local Access
Device Managers
Daemons
Network-wide
14Avaya Network Mana gement Console User Guide
Network Management in Standa lone Mode
When Avaya Network Management Server is launched, it runs a
number of daemons which poll the network devices listed in the default
Network Map to determine their status and updates their colors in the
Avaya Network Management Console View Area. Users can manage
devices or launch network-wide applications via Avaya Network
Management Console. Avaya Network Management Console
communicates these requests to Avaya Network Management Server
which launches the correct applications. When run remotely, these
applications are uploaded from Avaya Network Management Server to
the remote station.
Network Management in Standalone Mode Terms
The following table provides a list of terms used in Network
Management in Standalone Mode documentation with their
descriptions.
Table 1-1. Network Management Terms
TermDescription
Best NameThe best name for a device known to Network
Management. For information on defining the
method used by Network Management to
arrive at the Best Name, refer to “Configuring
Discovery’s Naming Method” on page 86.
BranchAn intermediate level in the Network Tree.
Branches include device types, subnets, and
user defined branches in custom views of the
network.
Network FileA file where information about the devices in
the Network Map is stored.
Network
Map
NodeA network device. Nodes include (but are not
ObjectA branch or node in the network.
The set of devices that are known to
Avaya Network Management Server.
limited to) switches, hubs, routers, network
printers, and computers.
PollA request by an application for information
from a device.
Avaya Network Mana g em e nt Console User Guide15
Chapter 1
What is Avay a Network Management Server
Avaya Network Management Server communicates with the devices in
the network via Simple Network Management Protocol (SNMP) V1 or
V3. It receives user input via Avaya Network Management Console and
updates Avaya Network Management Console with information from
the network devices. Avaya Network Management Server runs in the
background as a Windows 2000/XP service. The server provides a central
address for event reporting. It passes traps to Avaya Network
Management Console for display in the Event Log Browser. For more
information about event handling and traps, refer to “What is Event
Handling” on page 18.
In addition, Avaya Network Management Server allows you to operate
Avaya Network Management Console from a remote location. This
feature provides a method for managing your network from any
computer connected to the Internet. By pointing your web browser to
Avaya Network Management Server’s IP address, you can access
Avaya Network Management Console and manage your network. For
more information on running Avaya Network Management Console
from a remote location, refer to “What is Remote Access” on page 21
.
What is Avay a Ne two r k Management Console
Avaya Network Management Console is the user interface to Avaya
Network Management Server. It receives information from Avaya
Network Management Server and sends the server information input by
the user. Avaya Network Management Console displays the devices in
the current Network Map using a hierarchical tree. The tree can be
organized by subnet or device type, or logically by systems. Additionally,
you can create custom views of the network.
16Avaya Network Mana gement Console User Guide
Network Management in Standa lone Mode
Figure 1-2. Avaya Network Management Console
When a device in the Network Tree is selected, information about the
selected device appears in the Network Table. You can then modify the
device’s parameters. Avaya Network Management Console also provides
the ability to launch applications that communicate directly with the
device. These applications allow you to manage the device via its
Command Line Interface (CLI) or Device Manager, and monitor the
traffic on the device. For example, if you select an Avaya P330 Device in
the Network Table, you can launch Telnet to configure the device via its
CLI or launch Avaya P330 Device Manager to configure and monitor the
device via its management application and monitor the device using
Avaya P330 SMON Manager.
In addition, Avaya Network Management Console allows you to launch
network-wide applications such as, Avaya Software Update Manager for
updating embedded software, Avaya VLAN Manager for managing
VLANs across the entire network, and Avaya SMON Manager for
monitoring network traffic.
What is a Network Map
A Network Map consists of all of the devices known to Avaya Network
Management Server. The list of devices is stored in the Network File,
along with basic information about each device. When Avaya Network
Management Console opens, Avaya Network Management Server
extracts information about the devices in the Network Map from the
Network File. These devices are displayed in the Network Tree.
Avaya Network Mana g em e nt Console User Guide17
Chapter 1
Devices can be added to the current Network Map using Discovery or the
Add Device dialog box. Devices in the Network Map can also be
modified. All changes to the Network Map are stored in the Network
File.
You can maintain multiple Network Maps by saving individual maps
with unique names. The Network Map whose devices are visible in
Avaya Network Management Console is the current Network Map.
You can also create a text file that contains the necessary information
about each device you want to add to the current Network Map and
import the devices listed in the file into the Network Map. For more
information on importing devices into the Network Map, refer to
“Importing Devices into the Network Map” on page 74
Avaya Network Management Server can also export the information in
the current Network Map to a CSV file. For more information on
exporting the device information from the current Network Map, refer
to “Exporting the Network Map” on page 75
.
.
What is Discovery
Network Management in Standalone Mode can ‘discover’ the subnets
and nodes on your network. The Discovery tool uses SNMP MIB-II on
network nodes to search your network. In addition, you can instruct
Discovery to use ICMP Echo (ping) to search the network. You can
instruct Discovery to search your entire network for subnets and nodes,
limit the search to selected subnets, or update information about the
objects in the Network View.
The Discovery window shows a list of the subnets discovered with the
number of nodes found in each subnet. You can apply the results of a
Discovery to the current Network Map.
What is Event Handling
Events are unexpected or extraordinary occurrences in your network.
Examples of events include the loss of a port’s connection, the insertion
or removal of a module from a device, and the failure of a fan or power
supply. Network Management provides a method of reporting network
events.
* Note: For the purposes of this document, the terms ‘event’ and
‘trap’ are used interchangeably.
18Avaya Network Mana gement Console User Guide
Network Management in Standa lone Mode
Network Management communicates with device agents using SNMP.
Device agents can send traps to Avaya Network Management Server
reporting on the status of their ports, modules, etc. The server then
passes traps to the relevant managers of the device involved and updates
the Event Manager.
To receive traps using Network Management in Standalone Mode,
network devices must be configured to send traps to the Avaya Network
Management Server. For information on configuring Avaya LAN and
backbone devices to send traps to Avaya Network Management Server,
refer to the User Guide or Device Manager User Guide for the devices in
your network. The Event Manager maintains a log of all traps received
from the devices in the network. These traps can be viewed in the Event
Log Browser.
Figure 1-3. Event Handling Flow
Traps are categorized by their severity. Some traps report events that are
not problems. An example of this type of trap is the insertion of a
module into a device. These traps have a severity level of Info. Other
traps require more attention, such as the loss of a regular port’s
connection. Traps of this type have a severity level of Warning. Finally,
there are traps, such as the failure of a backbone link, which require
immediate attention. These traps have a severity level of Minor, Major,
or Critical.
Avaya Network Mana g em e nt Console User Guide19
Chapter 1
Figure 1-4. Event Log Browser
The Event Manager displays all of the traps sent by Avaya Network
Management Server. In the Event Manager you can:
•Sort the Event Log Browser by any of its fields.
•Filter the traps displayed and change the severity of selected
traps.
•Acknowledge traps to help you remember which traps you have
already seen.
•Define the format of the description field.
•Delete traps, signifying that the problem causing the trap was
resolved.
In addition, the Event Manager allows you to define event actions.
Event actions can include notification via a pop-up, audible, or e-mail
message or the running of a script. Actions can be assigned to any
network events. You can also limit the action to events from specified
sources. This feature enables you to receive immediate notification of
important network events.
The Event Manager can also act as a trap surrogate, forwarding all, or
selected, traps to other devices.
20Avaya Network Mana gement Console User Guide
What is Remote Access
Avaya Network Management Console can be accessed remotely using a
web browser. This allows you to manage your network from a computer
where Network Management is not installed. When you point your
browser to the Avaya Network Management Server’s IP address, a Java
applet prepares your browser to communicate with Avaya Network
Management Server. A welcome screen appears, followed by a password
screen. Once you enter a valid user name and password, Avaya Network
Management Console opens in a special browser window.
Network Management in Standa lone Mode
Avaya Network Mana g em e nt Console User Guide21
Chapter 1
22Avaya Network Mana gement Console User Guide
2
Avaya Network Management
Server
This chapter provides a detailed description of Avaya Network
Management Server. It includes the following sections:
•Introduction to Avaya Network Management Server
introduction to Avaya Network Management Server.
•Starting Avaya Network Management Server
instructions on how to start Avaya Network Management Server.
•Stopping Avaya Network Management Server
instructions on how to shut down Avaya Network Management
Server.
- Detailed
- Detailed
- An
Introduction to Avaya Network Management Server
Avaya Network Management Server communicates with network
devices. It passes information to Avaya Network Management Console
and handles requests to launch applications. In addition, Avaya Network
Management Server enables remote sessions of Avaya Network
Management Console. Ensure that Avaya Network Management Server
is running on the host computer before starting Avaya Network
Management Console locally, and that it is running on the remote server
before starting a remote session of Avaya Network Management
Console.
Avaya Network Management Server can import devices from CSV
(Comma Separated Value) files into the Network Map. Avaya Network
Management Server can also export the Network Map to a CSV file, for
use with other applications, such as a Microsoft Excel.
Starting Avaya Network Management Server
Avaya Network Management Server is a Windows Service. When
Windows starts on the server station, Avaya Network Management
Server starts automatically. Using Windows’ Service Manager, you can
configure Avaya Network Management Server so that it does not start
automatically.
Avaya Network Mana g em e nt Console User Guide23
Chapter 2
If Avaya Network Management Server is shut down, you will need to
start it manually. To manually start or stop Avaya Network Management
Server, you must be logged in to Windows with Administrator privileges.
When you log off the computer, Avaya Network Management Server
continues running.
Avaya Network Management Server from the list of services.
Start.
Services.
If Avaya Network Management Server starts successfully, a window
opens with the message “Avaya Network Management Server
successfully started.”
If Avaya Network Management Server is already running on the system,
a window opens with the message “The Avaya Network
Management Server is already running.”
If Avaya Network Management Server cannot start, a window opens
with the message “The Avaya Network Management Server failed to start. Reason: X”, where X is the reason Avaya
Network Management Server failed to start.
To view the status of Avaya Network Management Server:
Avaya Network Management Server from the list of services.
Stop. Avaya Network Management Server shuts down. If
Services.
Avaya Network Management Console is open, a window opens
with the message that Avaya Network Management Console is
closing.
.
cvserver stop. A confirmation
Avaya Network Mana g em e nt Console User Guide25
Chapter 2
26Avaya Network Mana gement Console User Guide
3
Avaya Network Management
Console Introduction
This chapter provides an introduction to Avaya Network Management
Console. It includes the following sections:
•Starting Avaya Network Management Console
Instructions on how to start Avaya Network Management
Console.
•Avaya Network Management Console User Interface
introduction to Avaya Network Management Console’s user
interface, including instructions on how to use the toolbar
buttons.
•Requesting Write Permission
and release Read/Write permissions for a specific Avaya Network
Management Console session.
•Avaya Network Management Console Options
on how to set Avaya Network Management Console’s options.
•Using Avaya Network Management Console Tables
explanation of symbols used in Avaya Network Management
Console tables.
•Using Avaya Network Management Console Help
explanation of the options for accessing on-line help in Avaya
Network Management Console.
•Closing Avaya Network Management Console
on how to close Avaya Network Management Console.
- Instructions on how to request
-
- Instructions
- An
- An
- Instructions
- An
Starting Avaya Netw ork Management Console
Avaya Network Management Console can be run locally or via a remote
web server. For information on running Avaya Network Management
Console via a remote web server, refer to “Starting a Remote Session” on
page 136.
The Avaya Network Management Console can configure Network
Management’s Login Mode for use with SNMPv3. This enables user
authentication to limit access to network management. The user
authentication can also be used as a mechanism for supplying user
credentials for the SNMPv3 messaging engine.
Avaya Network Mana g em e nt Console User Guide27
Chapter 3
To start a local session of Avaya Network Management Console from
Windows:
Double-click the Avaya Network Management Console icon on
the Windows desktop.
Or
Select
Management Console
Or
Type cvconsole at a command prompt.
Or
Press CTRL + ALT + c. One of the following occurs:
— If Login Mode is enabled, the Enter User Name and Passwords
— If Login Mode is disabled, Avaya Network Management
For more information about Login Mode, refer to the Avaya Network Manager User Administration User’s Guide.
To resize the three main areas of the user interface, the Network Tree,
the Network Table, and the Dialog Area, use the splitter bars and their
arrows.
Avaya Network Mana g em e nt Console User Guide29
Chapter 3
Toolbar
The Toolbar provides shortcuts to the main Avaya Network Management
Console functions.
The table below describes the buttons on the Toolbar and gives the
equivalent menu options.